They let us in early, that was great
Near the auto train.
The place was clean and the staff were friendly and helpful. The fitness room was excellent.
Easy on/off from I-95. Nice decor and very clean
Everything meet all my needs. Well planned amenities. Comfortable, clean, well maintained, spacious, friendly staff. Could not adk for more.
Very clean and perfect location for what we needed
A good quality control observer!!
Good in general.
My 3-night stay was good and pleasant. There was construction on the elevator, which was somewhat inconvenient but everything else was good. The location was great and convenient to multiple restaurants.
Our shower had black hairs on the wall when I went to use it. Found peanuts and tissues on the room floor.
Cama y tina
Estaba bien, una cosa grande fue que mucho pelos por todos lados después la tina fue cafe.
Should be better
Water trickled out of the shower and sink. Staff not impressed when we let them know. Staff reluctantly turned the sound on for the large screen TV in the lobby. Why have the news on if you can't hear what us being said? I think staff needs some training and what the heck us up with the water in the bathroom?
The room met all expectations.
One elevator due to repairs
As usual, a very comfortable stay at a very reasonable price with an excellent staff and a very nice hotel
Staff was friendly
Clean rooms and lounge areas. Friendly and helpful staff!
Nice place to stay. Our room was updated and very clean. The desk persons were helpful and pleasant. We will definitely stay here again.
They need to fix the water flow to slow (dribbles) - in bathroom . Need more units for bread toaster during busy breakfast time.
Rooms were clean and excellent property -Will visit again
As always friendly and efficient staff.
Visiting for my grandson's wedding.
The only problem I had was the heat wasn't working properly. Blowing out cold air the whole night.
Close to shopping and work
The check in took awhile and they put $25 on your credit card in case you damage the room. Check out is 11am and would not accomodate me for an extra hour. Far too early to check out of a hotel. Staff was an unfriendly nor were they accommodating.
Clean, comfortable hotel close to auto train.
Nice hotel and not too expensive .
The bathroom was DIRTY. TUB WAS FILTHY. TOWELS AND WASH CLOTHES ON DESK NOT ON BATHROOM. STAFF WAS NOT FRIENDLY OR HELPFUL AND I AM HANDICAP.
All fine and convient to visit with family.
Very good and clean
Came for work, very nice hotel. Will definitely stay again
All staff friendly and helpful. Room clean. Breakfast was fine. 1 of 2 elevators out of service. Otherwise, everything i needed
We stayed a night here before taking an Amtrak Auto-train to Florida. It is rather basic but clean and comfortable.
Everything was good except:
1. Water Pressure in sink was almost unusable, just a small stream, so little we brushed our teeth in the bathtub.
2. Woke up and there was water all over the floor from the refrigerator icing up over night and leaking out the back.
I didn’t care for the checkin. Person didn’t know what to do about the postal code when I told him I was from Canada. We also had to ask how to get to our room and where the elevator was. He didn’t tell us at first. No signs for the rooms. Room and hotel was very nice.
Next door to Amtrak Auto Train.
Housekeeping, Breakfast and Noise Level
Housekeeping was apparently challenged and it was difficult to just get clean towels during most of the stay.
Breakfast was a disappointment with many items depleted long before the meal time was over.
The hotel was full of young people on a field trip and the room next door to ours was very noisy even late into the night. The presence of this group evidently impacted the quality of the service, as the hotel did not appear staffed up to handle it.
Great location near Amtrak auto train
Staff was great and accommodations was great as well
Very friendly and helpful staff
Room/bed was very comfortable. The hotel was quiet. The hotel only has 2 elevators and one of them is currently down for renovation/repair.
Great one night stay prior to taking the auto train
Clean nice room easy onto I 95
The property is conveniently near the Amtrak Auto Train. There's plenty of parking and there are restaurants nearby.
Lights in bathroom did not work in 2 rooms, water pressure was non-existence for faucet.
Chambre très grande confortable propre
Good staff. There was a party group making lots of noise at 11:00 PM and after a couple of warnings the staff was able to evict them.
Room was great! Staff was fantaatic!
All the rooms smell like a barn. Slowest check in process of any Holiday Inn. Stingy with late checkout. Definitely not a 9 out of 10. More like a solid 8.
The hotel smells musty inside with a very strong smell of cleaning cleaner in the hallways. Almost too strong. The rooms were clean however the ceiling in our room was half painted.
Cruise out of Baltimore was canceled because of weather. Immediately notified the hotel to cancel and they refused to credit the charge. This was the day before the reservation.
My overall stay this weekend was excellent! My room was spacious, very clean, comfortable, and the staff was overall lovely! The complementary breakfast and the extra room supplies was very thoughtful. It was a great stay!
The staff here are amazing!
Everything was fine. We enjoyed our stay and got everything we expected out of it.
ice machines not operate during my stay. rooms clean. breakfast was great.
Cold water shower at night. Low water pressure.
Decent hotel for a quick stop
The hotel was in the process of renovations. Checkin took forever, the woman had to swipe my card multiple times, the printer stopped working. She had to reset the entire system.
The room was clean, updated and comfortable. Parking was easy and felt secure. Hot breakfast but not that great.
I would definitely stay here again.
Needed to extend my original reservation of 5 days to 9 days. Completed my business in 8 and had to leave. Not crediting me was a disappointment
Nice place to stay
Great staff, very clean
The room was very clean & attractive with simple decor.
My only complaint was the lighting! I realize saving money iis important, but the light bulbs barely lit the room and bathrooom.
Stay was good for the price, the staff was super friendly. Air conditioner was really loud, and the shower had brown water coming out of the spout when I first turned it on. But the breakfast was amazing, and the staff’s kindness and professionalism really made up for the other things.
Nice hotel, accommodating staff, good location
We only stayed one night and left very early so I didn't see how breakfast was. But our room was exactly what we expected based on the photos, everything looked clean, the front desk attendants were very friendly and helpful. Good location, about 30 minutes from Washington DC museums’ area. And there are few restaurants within walking distance of the hotel or a short drive away. So overall we enjoyed our stay and would definitely recommend and stay there again.
Their internet ( Wifi) is very poor.
Fan did not turn off and it was locked to be always on.
The staff is wonderful, very helpful and friendly.
First of all price is very good. Value for money.Dirty towels in the washroom.
Everything is locked up and seems like lots of homeless nearby. Shower had buildup on sides. Found hairs in the bed wasnt impressed for a holiday inn express i usually have good luck at those.
Hotel employees were nice. Checking in and out was easy.
The property was very suitable, it was under construction/renovations during my stay which left the establishment with one working elevator. But clean and sightful location.
Staff were very kind and helpful. Building was disappointing overall. It had a smell as if it had been wet recently, wet carpet/dog smell. Ants in the room, small and initially by the microwave so thought something had spilled but later found ants in bathroom.
Would stay again. Very close to Amtrak Auto train depot. Lacks water pressure
Should have more breakfast option. Water pressure in shower was not good.
Great Visit - Good Hotel For Families!!
Convenient to Washington DC, great breakfast - the housekeeping staff are very thorough.
Friendly staff, easy check in and clean comfortable room
An employee was adamantly saying they weren't going to replenish the breakfast items an hour before breakfast ended. The coffee was so scorched, it was undrinkable. The shower, floors and bedding were not clean. The front desk did address everything and they said they would make it right. We'll see.
Great place to stay!!
Nice staff !
The whole staff was very friendly and courteous. It was very clean throughout and on the outside. The beds were so comfortable! We didn't do the breakfast because we met family both days. We will definitely stay there again. And refer others there.
Marie the manager checked us in. She was amazing
Excellent stay. Friendly staff.
The room had a horrible smell but arrived late so no other room available. Breakfast tasted good but gave me the runs. Great location to catch auto train.
Breakfast was lagging, no fruits, potatoes, pancakes and not ready at 630am... Everything was A+, clean, modern new room and quiet!
All great except that pool does not open until 3 on Monday Other than that it’s very nice.
It was a nice place to stay. I enjoyed the pool table in the lobby. Breakfast was good.
I enjoyed it
Breakfast and breakfast staff’s wonderful
Beautiful hotel, great amenities and close to Washington. Would definitely return!
They put me in a room where there were doors banging & people being loud nearby, which prevented/ disrupted resting.
Also the free breakfast was not as it had been last year; no cinnamon rolls, broken pancake making machine not enough mini bagels for everyone to be able to get one.
The morning coffee in the lobby area was pretty good though.
This property was clean, staff pleasant, and the continental breakfast was great!!
I would definitely recommend staying there.
Everything was very convenient for us. The Mexican restaurant near the parking lot was great. The room and lobby area was very clean. The continental breakfast was excellent.
Nice and clean