5/5
Excellent
Lynne
01/19/2024
Caught in winter storm and had an unexpected extra night. Very helpful staff.
1/5
Justin
01/14/2024
I didn't like this experience. I left after being there, and went to another hotel. My wife and I were looking to get away for her birthday and swim and have a nice time. The pool wasn't working, and our room was across from the pool, which was under construction and a sort of sour view. We left immediately. The people were very nice.
5/5
Excellent
Dianne
12/23/2023
choosing not to.
5/5
Excellent
Mary
12/10/2023
Great job to the staff. My room was clean, bed was very comfortable and my late check in was a breeze. I will definitely be back again.
3/5
Geoff
11/25/2023
The staff was very helpful once we engaged the MOD. Beforehand it fell a bit short. Why every time I go (twice in a week) can’t I find someone at the front desk to check in. I have to wander around looking for someone to check us in. Overall it’s a nice place. Refocusing a bit on why they’re here might be helpful.
5/5
Excellent
Sarah
11/16/2023
The room was on didn’t seem very clean, really needed a deep clean on the walls and carpet. The pool was 95degrees seems like they have a humidity problem.
5/5
Excellent
TEMILOLA
11/11/2023
Friendly staff, spacious room and clean environment.
5/5
Excellent
Sarah
11/08/2023
Property was very nice outside and inside but the room on the 5th floor seemed dirty and outdated. Doors needed wiped down and carpet was torn up possibly from a dog.
2/5
Timothy
10/19/2023
I didn't like that breakfast was NOT included. I paid a higher price than I would have elsewhere that included breakfast. The bed was HARD as a rock
1/5
Faith
09/30/2023
I specifically asked for a room that's away from the elevators and what did they give me? A room right outside the loud dings of the stupid elevator! Whyyy... it was asked for specifically and we checked in on time, we weren't late. Awful awful service.
5/5
Excellent
Thomas
09/24/2023
Conveniently located off of I-81, the hotel is clean and well organized. Adequately staffed to receive guests quickly. The facility is clean and well maintained. Pricing was competitive with other similar, area hotels.
5/5
Excellent
Chad
09/18/2023
Great staff and nice rooms. Close to speedway, dining, and hiking locations.
4/5
Good
Deborah
09/12/2023
Quiet and relaxing
5/5
Excellent
Phyllis
09/03/2023
Was a nice place to stay
5/5
Excellent
Gloria
09/02/2023
Great
Very hospitable and clean hotel. We would stay there again for sure.
3/5
Stacy
08/23/2023
You honestly get what you pay for.
When you first walk into the hotel you are hit with a dense wave of perfume/air freshener.
The stay was alright; but the room definitely seems worn from so many visitors overtime. There didnt seem to be any bugs but i was so nervous the entire night that theyd show up suddenly it was hard to sleep. There also were no blackout curtains. I had to tie the darker curtains together with a spare hair tie to get the room even slightly darker.
If you're tight on cash and need a quick place to sleep thats jot your car, sure but if you have just a little extra id opt for somewhere else.
5/5
Excellent
Julie
08/16/2023
Comfortable bed, 5 feather pillows, nice room. Very clean
5/5
Excellent
Vally
08/10/2023
Great beds.
5/5
Excellent
Eric
08/07/2023
Good sevice
5/5
Excellent
Lehman
07/23/2023
It was clean, safe, and quiet. Staff was very friendly and helpful.
5/5
Excellent
Pamela
07/22/2023
Highly recommend
Very clean and comfortable room. Friendly staff. We were tired from traveling and the hotel’s food was excellent and reasonably priced. Highly recommend
5/5
Excellent
Gary
07/22/2023
Right off the interstate. Clean rooms, cleam overall. Staff is great
5/5
Excellent
Arthur
07/20/2023
Clean reliable and efficient
Clean, reliable, efficient.
5/5
Excellent
David
07/07/2023
easy access off the interstate
5/5
Excellent
Kristie
07/04/2023
Friendly and accommodating staff. Overall great place to stay.
5/5
Excellent
Marcus
05/28/2023
Great stay
Great hotel nice people very clean the bed is a little hard but will be back are more nights
5/5
Excellent
Kathleen
05/27/2023
Pet friendly
5/5
Excellent
Nola
05/22/2023
Recent stay
Nice room, good mattress, some wear on bathroom cabinet. Breakfast reasonable and very good. Safe area.
5/5
Excellent
Cindy
05/21/2023
Excellent!
1/5
Jozsef
05/10/2023
How many does it take to turn off a spotlight?
I booked this hotel as a stopover during a long road trip. The hotel looks great, is clean, modern, with an onsite restaurant and bar - basically everything I was looking for in a stopover hotel. All this, combined with the good reviews and Hilton brand I was confident I'd be getting a good night's sleep. Oh boy was I was wrong!
After arriving close to 9pm from an 11 hour drive, I ate at their restaurant, showered, watched some TV before getting ready to turn in only to realize that the curtains did not fully close and there was a massive flood light pointed directly into my room.
Called the front desk and was told "yea we don't have any clamps, but you can use the hangers in the closet, that will work". I was honestly too exhausted to argue and did my best to clamp curtains together and hang a towel 11pm in an attempt to block the light out.
The curtains had several visible tears and holes from people doing this so management CLEARLY knows this is an issue. How hard is it to either get fully closing black out curtains or maybe NOT have a giant flood light pointed in rooms?? This Hilton experience really made my 8 hour drive home the next day that much more enjoyable!!
Apologies to the cleaning staff who had to disassemble my creation. Management needs to get it together and fix this. No one should have to deal with this. I paid a decent premium over the plentiful cheap motels in the area this was completely unacceptable and unbecoming of the Hilton name.
4/5
Good
Amy
05/09/2023
Property was clean and safe was very friendly. We were on the first floor across from pool and gym. So a little noisy.
Loved being able to walk out the back door to have breakfast at Cracker barrel.
3/5
Kim
05/09/2023
No big deal
We expected more. Accommodations were outdated, bathroom was in bad shape. The overall appearance of the room was below what we thought was Hilton standards.
5/5
Excellent
Milissa
05/07/2023
One of the best hotels I have stayed in. Very clean and courteous. It was extremely child friendly. I will gladly stay there again
5/5
Excellent
Theresa
05/05/2023
We had a great stay and would definitely stay here again. The only thing I didn't like was the bedframe extended past the bed. My husband and I nailed our legs I don't know how many times. Other than that great stay. Nice and quiet, clean and friendly staff. We will return!
4/5
Good
Michael
05/05/2023
As expected
5/5
Excellent
Aquayla
04/29/2023
Great location off the interstate, with multiple eating options.
5/5
Excellent
Nathan
04/29/2023
The indoor pool was nice. No one was there. spent about 20 minutes just chillin in the pool. the bartender gave me a good recommendation for a breakfast place. wish it had a spa and I wish the hours for the bar were longer. And I wish the hours for the pool were 24.
5/5
Excellent
Ashley
04/26/2023
10/10 Id stay again!
Loved this hotel. It was quiet and clean. Comfortable and the staff was extra sweet! Pool was great and the food at the bar was good as well!
5/5
Excellent
angie
04/25/2023
Very clean. My favorite place to stay!
5/5
Excellent
Tina
04/15/2023
Great place!
5/5
Excellent
William
04/04/2023
Great place clean friendly and convenient
5/5
Excellent
Eric
04/03/2023
The property was well maintained. The location was good . It was t much traffic noise . We met one of the nicest housekeepers in the world she had the friendliest personality . The front desk was polite and confident in their job . I would highly recommend this hotel
4/5
Good
Jo A.
04/03/2023
Nice.
2/5
JAMES
03/22/2023
We chose the Hilton name for a hotel, feeling confident that it would be a higher quality facility for us to stay. The employee at the reception desk was friendly and answered all of our questions. We were taken back by the price of the items in the convenient store area- we expect prices to be inflated but these were outrageously marked up.
The room was dirty, there were stains on the bedspread and the bathroom had layers of dust on the counter, tissue box and baseboard. There was also what I can only guess, was urine on the base of the toilet. When I travel I expect to be able to relax, but importunately I was cleaning the room in order to not feel completely grossed out by my surroundings. Luckily, we were out visiting relatives and required limited time in the hotel.
Needless to say, but we were quite disappointed with our stay at your hotel.
5/5
Excellent
Nola
03/06/2023
Clean comfortable room
Room was very nice, clean, very comfortable bed. Only complaint is that only coffee is free at breakfast, 10.95 to purchase breakfast cooked on site. I ate at Cracker Barrel next door because more selections and similar price.
5/5
Excellent
Jeslene
03/06/2023
Beautiful and clean property. Excellent and friendly staff!!!
Beautiful views, indoor pool, bar and dining also adjacent to Cracker Barrel Restaurant and many other restaurants very close by.
5/5
Excellent
Molly
02/20/2023
The front desk staff were amazing and the restaurant was very good as well.
5/5
Excellent
John
01/09/2023
Excellent
4/5
Good
Maureen
12/28/2022
I liked that they had a restaurant on the premises and overall our stay was pleasant. We were there over the Christmas Holidays. The one thing that really disappointed me was that the indoor pool was not warm enough to swim in and that was the main reason for choosing this hotel. Also, the ambient room temperature in the pool area was not very warm. It was , however, freezing cold when we stayed there.
5/5
Excellent
RJ
12/20/2022
Great dog friendly hotel
Really impressed with this hotel. For a dog friendly hotel, it's very clean and plenty of grass and disposal. Breakfast options and snack area is really nice. Also Cracker Barrel right next door Staff was very friendly. Will be staying here again for sure.
5/5
Excellent
Carolyn
12/11/2022
Always nice and clean
4/5
Good
Natalie
10/05/2022
This hotel is clean and comfortable. We only stayed one night and had a good night sleep to continue our journey the next day. Nice that Cracker Barrell is right next door
5/5
Excellent
ASHLEY
10/02/2022
Great location, very nice staff and very clean!
5/5
Excellent
John
09/25/2022
.
4/5
Good
Brenda
08/17/2022
Great Place to Stay
Our stay was a quick overnight stay on our way home from Maine. The hotel was very convenient to the Interstate, easy to find, clean, great water pressure, and a very comfortable bed. The coffee was also very good (this is very important)!
5/5
Excellent
Toni
08/13/2022
Checķ in staff,Nick, went over n above to get us settled in. Beds comfortable-room clean-èven a.new employee checked on us in pool area.
5/5
Excellent
Jolie
08/09/2022
Great hotel and super friendly people!
5/5
Excellent
Verified traveler
08/08/2022
Great experience!!
5/5
Excellent
SARAH
08/08/2022
The staff were excellent and our room was very clean. We were traveling with pets and found the room setup great for that.
5/5
Excellent
Melody
07/31/2022
Very nice and friendly staff! Clean rooms
4/5
Good
Howard
07/15/2022
Not near anything but a nursing home, but this is a nice hotel.
4/5
Good
Diana
06/28/2022
Great experience
Excellent hotel. Loved the location. Very clean and comfortable. Great dining next door at Cheddars. Would stay here again for sure!
5/5
Excellent
Michele
06/09/2022
Great stay
5/5
Excellent
Eileen
05/31/2022
Wonderful hotel, great restaurant and great staff. Highly recommend it!
5/5
Excellent
James
05/31/2022
Handicap room was well received
4/5
Good
Brian
05/11/2022
Great location and lots of restaurant options.
5/5
Excellent
Erin
05/09/2022
E&H Graduation
Very clean hotel and very nice bar in the lobby. Had a great stay.
5/5
Excellent
Gerry
05/01/2022
Very clean and quite hotel. Would stay again
5/5
Excellent
Tracey
03/29/2022
Rooms are large! Fridge and microwave . Very clean. Loved having the bar and restaurant on site! Nice to sit at the bar instead of in the room. Nathan was our bartender and he was fantastic !
5/5
Excellent
Verified traveler
03/28/2022
Clean & Co
Clean and comfortable. Easy check in. Have stayed here before.
4/5
Good
Angela
03/21/2022
Nice place, just not enough parking
5/5
Excellent
Keara
03/12/2022
Friendly staff. Beautiful property. Clean rooms.
4/5
Good
Julie
03/11/2022
Staff was friendly. Rooms were a bit small. Pool floor was slimy and needed to be cleaned. Paint peeling and ceiling peeling in pool area. The amount of chemicals in the water was very high. (It burned our noses to breathe in the pool area.) Restaurant people were really friendly but seemed stressed and service was slow because they have no help.
5/5
Excellent
Maryanne
01/31/2022
Great staff!
Great staff and can’t say enough about Nathan! Although he is typically working the front desk, he was bartending and serving. He made me feel so welcome and at ease. I even learned about the area too!
5/5
Excellent
Steven
01/02/2022
Nice
Very nice place
1/5
JOHN
11/21/2021
Black mold on the corners of the bathroom mirror was gross. I have pictures of the mold. To top it off the bed was rock hard.
5/5
Excellent
ASHLEIGH
09/08/2021
Nice hotel
It was good!
4/5
Good
Verified traveler
08/20/2021
Clean
5/5
Excellent
Verified traveler
08/11/2021
Laundry was out of order but other than that it was a clean friendly place to stay.
5/5
Excellent
Verified traveler
08/03/2021
Very friendly staff, very helpful.
Jonathan and Elizabeth went above and beyond to accommodate us.
5/5
Excellent
Verified traveler
08/02/2021
Employees were so kind and helpful.
4/5
Good
Barbara
07/26/2021
high priced
Very nice clean typical hotel room. Really not worth the $260 per night tag. Room was overall clean but staff missed a few spots in bathroom, particularly the mirror with previous customers toothpaste, spit on it.
5/5
Excellent
Verified traveler
07/05/2021
Comfortable and quiet stay.
2/5
Verified traveler
07/04/2021
Just stopped for a night to break up a trip. The room was musty smelling and the room was starting to show wear. The ton had a major rust stain on the bottom. Not what we expected from a Hilton Garden Inn.
5/5
Excellent
Verified traveler
06/29/2021
The property is very nice and clean. Location and setting is cool, as it sits in top of a hill. The inly thing that could be better is the pool area. Very small for a hotel of this size.
4/5
Good
Verified traveler
06/20/2021
The view from the top of the hill.
Cleanliness.
5/5
Excellent
Verified traveler
06/11/2021
None
5/5
Excellent
Verified traveler
06/06/2021
Nice Hotel
4/5
Good
Verified traveler
05/03/2021
Nice area close to many restaurants.
5/5
Excellent
Verified traveler
04/26/2021
Went well.
5/5
Excellent
Verified traveler
04/16/2021
I always felt Hilton Garden Inn hotels were great stays. This was an overnight stop on the way to a family wedding. Our first trip since pandemic began. We were met by pleasant staff at check in, and the facility was spotless. We even enjoyed a light meal before retiring for the night. The location was also nice, with plenty of eateries to choose from. Highly recommend this hotel.
5/5
Excellent
Andrew
03/22/2021
Clean and quiet
Needed a rest stop on long drive. Quick check in, very quiet room, very clean. Very comfortable bed and pillows. Perfect stay to rest up for the rest of our road trip.
3/5
Verified traveler
02/26/2021
Originally requested a king bed, upon check in received two queens. Contacted the front desk and they immediately moved our rooms which was appreciated. Additionally, the room we were moved to was clean but definitely could have used some improvement (debris under the bed, lifted a chair cushion and found a pen and hair tie, bathroom floor towel had hair in it different than my husband and I). Room was very noisy next to the highway and with a small child that was not ideal. Lastly, the morning of our check out the fire alarms went off around 610am. Luckily we were already up, but you could smell something burning in the lobby, by the elevators. Front desk team told us it was nothing and we did not need to evacuate. Again, you could clearly smell something burning even if we didn’t need to evacuate would have appreciated a little more acknowledgement that something did catch fire. Overall we stay at this hotel frequently on our drive south and will stay here again. Definitely wasn’t our best experience this time though!
5/5
Excellent
Melissa
02/24/2021
Clean room and great staff. Will stay again
2/5
Colette
02/02/2021
The first room I was put in had a cigarettes' smoke smell. In the second room, I was unable to make the room cooler.
2/5
Macina
01/18/2021
Not again
The bathroom has mouse poop on floor
You can tell it gets a quick go over
There is mold and the vent doesn’t work
Heater smelled
Looked at filters covered with crap !!
No type of complimentary breakfast
4/5
Good
Verified traveler
12/23/2020
Hotel clearly has some wear and tear. However, the staff was friendly and everything was clean and freshly prepared.
5/5
Excellent
Verified traveler
12/19/2020
Comfort away from home
Hotel was pristine. Staff was friendly and courteous.
5/5
Excellent
Sandie
12/17/2020
Wonderful place nice and clean rooms. Enjoy my stay
4/5
Good
Verified traveler
11/20/2020
Consistent Reliability
The front desk staff is always courteous and the rooms are kept in great shape. The shower was not as clean as we’d like, but this hotel has been consistent in the past, so it won’t preclude us from coming again.