1/5
Verified traveler
09/23/2022
Homeless shelter
They became a homeless shelter (as of the day I was meant to travel) and didn't think to tell me beforehand. I'm currently in a fight to get a refund... Communication is key, and that had none
5/5
Excellent
John
09/12/2022
Walking distance to shop
3/5
Jose
08/23/2022
It located in a good place for business
4/5
Good
Karen
06/30/2022
For the price--very good deal.
3/5
Odvens
06/19/2022
Room was a little dirty bed was bad and the room was a bit stink
5/5
Excellent
Elizabeth
06/09/2022
Good value
Pretty nice hotel, busy neighborhood, close to transportation
3/5
Hector
06/05/2022
The lock was broken on the door I was nervous all night waiting for someone to come in my room
2/5
Miles
06/03/2022
Not cool!
Horrible! Waited 2 hrs to check in. They didn’t provide a iron for the room so my clothes were wrinkled SMH. Anytime I left my room and came back my keycard didn’t work.
2/5
Xiangying
05/30/2022
I booked a room that was supposed to have mirrors on the ceiling. Room had no ceiling mirror. Check-in was a nightmare, the guy asked for my debit card pin number! When I refused, he said he could not process the payment. So this establishment is essentially a cash-only place despite its advertisements. A lot of false advertising indeed. My partner offered to pay with credjt card but he refused because my partner did not book the room - not sure what was the logic there since we were staying together.
Cons: No hangers in closet. Neither of us were anle to connect to the wifi in the room. The room was not well soundproofed, we could hear guests in hallways and other rooms. We stayed 2 nights and the towels were not changed.
Pros: Location is pretty close to subway. Food available nearby. Room was clean.
4/5
Good
Sarafina
05/29/2022
For the price it was worth it during my 3 nights just one had some noise in the hall it was a clean place to sleep and relax after I was done exploring the city close to subway and bus
4/5
Good
Jorge
05/29/2022
Jamaican Me Happy
Great experience! Didn’t need anything so didn't really have to request anything from hotel. I felt safe. The price was right. I had everything i needed around me.
1/5
Amanda
05/25/2022
Disgusting, unsafe, and had terrible service
When we arrived no one was at the front desk. It took 10 minutes before someone came. The place looked like it had been ransacked, and the other patron were unsavory. We did not feel safe. We got stuck in the elevator. Once we got to the room it was disgusting. There was dust and food under the furniture and what looked like either blood or ketchup on the wall by the bed. We were running late to our event so we quickly got ready and left. After the event we made the decision to not stay that night or the next as we originally planned. It was so bad we even contemplated just leaving the belongings in the hotel room in fear for our safety as me (26F) and my sister (21F) were alone and it was midnight. We literally ran in and got our stuff. We checked out At midnight on Saturday May 21 and drone the 4 hours home without resting at all in the hotel after driving 5 hours down to Queens that morning. Even though we had paid to stay both nights 5/20-5/21 and 5/21-5/22. We really thought that driving home after being awake almost 24 hours was safer than staying at the hotel. Yet we were offered no refund. I am very angry about this.
(We we’re in the hotel a total of 10-15 minutes and did not have the time to risk sticking around to take pictures.)
2/5
Margaret
05/24/2022
Too far from airport.
We were worried about our safety; the place was very noisy, and we did not sleep at all. The bed was comfortable, but just seemed like a very unsafe area to be in. We thought we were getting a place very close to the airport, but it was a $30.00 trip. Then when we asked the Hotel for the number for a taxi,we got a guy who did not have a meter and could not take credit card & said he could not go to airport, seemed very strange.
1/5
Anura
05/23/2022
Nothing very unsafe
1/5
Arthur
05/19/2022
The room was horrible. The mirror in the room was cracked. Smell of marijuana all over the place. Not even coffee machine in the hotel at all. Very noisy all night. The sheets, blanket, pillows were dirty with traces of blood, sperm and you name it. This is more of a homeless shelter than a hotel for the money. This kind of hotels should not exists on Expedia. They should pay us for such hotels and service in general.
2/5
Jerold
05/11/2022
My room was very dirty. Work was done in it, plastic was still around the smoke alarm, windowsill was all dirt, behind the bed is really dirty -never cleaned, behind the dining table very dirty.
3/5
Lisa
05/10/2022
Check in had to go get cash. Also, very little amenities and refrigerator in my room was not working. There were also no hangers in the closet. Otherwise the room was clean.
3/5
Onalenna
04/27/2022
It was ok except for noise late at night people talking out loud
1/5
Ayman
04/10/2022
I had to stay after checking out time and advised one day earlier. The receptionist asked for extra $20 to allow check out on 2pm. I paid in cash, second day when I checked out, they refused to include the $20 in the invoice as the night shift guy didn’t add to the system. Moreover, I found a fine fare in my credit card statement for $35. That only means that the night shift guy took the $20
5/5
Excellent
Cindy
04/09/2022
The only thing that bothered me with this location as they kept calling my room accusing us of smoking in the room I do not smoke so it was a big deal for me