4/5
Good
Amy
08/08/2023
Overall very good, but tiny bathroom with almost unusable sink (with no stopper) but unnecessarily gigantic closet. Shower had some mildewed grout that needed attention.
3/5
Debra
08/07/2023
Moved us to different hotel
I wouldn't know how the Redbury was, our reservation was moved to the Evelyn. We did not request the move, they just moved us.
5/5
Excellent
Annette
08/05/2023
Staff were very helpful, professional and friendly.
4/5
Good
Jerry
08/02/2023
The entire lobby smelled like wood fire from the pizza ovens in the restaurant. There was only one nightstand and one lamp in the room. However, it was conveniently located near subway lines and great restaurants.
4/5
Good
Gary
07/30/2023
The room was smaller than I expected. The staff were accommodating and professional.
4/5
Good
SUDHEER
07/28/2023
.
5/5
Excellent
Courtnay
07/23/2023
Clean and spacious with easy check in, check out at 12 and free coffee in lobby.
5/5
Excellent
Barbara
07/20/2023
I LOVE THIS HOTEL!
Love this hotel. Convenient to work for my business trip. Staff are beyond friendly and accommodating. Happy hour provides an excellent selection of wine and cocktails. The forno baked pizzas perhaps the best in NYC. room the perfect size. Bed comfortable and bedding luxurious.
5/5
Excellent
Ninan
07/08/2023
Great location
5/5
Excellent
Prateek
07/07/2023
Best Staff
5/5
Excellent
Michael
07/04/2023
Very nice hotel clean and easily accessible.
3/5
Luz
06/25/2023
Roaches in the bedroom. Nothing acomodading like a bathrobe
4/5
Good
Malgorzata
06/21/2023
Liked helpful desk employees. Good location.Didn’t like resort fees for no excercise facilities no newspapers. Liked good restaurants on premises. Didn’t like false advertising of breakfast talons. There was no breakfast in the hotel
5/5
Excellent
Tim
06/19/2023
Nice Hotel
Pleasantly surprised by this hotel. I loved the lobby area and overall look and feel of the hotel. The room was on the smaller size but was clean and met our needs. Location was convenient and walking distance to many sights
2/5
Johanna
06/09/2023
Dont recommend, below average stay, poor amenities
I really wanted to like this hotel. I even changed hotels the day before so I could stay here. It looked pretty, cozy and chic online. Well...unfortunately it wasn't. The hotel lobby is nice, and so are the two restaurants. That said, my mother and I were aghast at the room condition. Bumpy carpets, loud unruly air conditioning, uncomfortable beds, dreary lodging/hallways. But what really annoyed us was no hot water for tea, no cups for drinking, no counter space, no fast service (even in an emergency) and bad communication with staff. I called at 6:38AM for ice for my swollen feet, and at 7:27AM, I still had no ice; despite calling several times and upon my mother leaving for LGA and asking directly. At 7:30AM, I hobbled to the nearby Starbucks and got ice. One of the restaurants also gave me ice because I couldn't count on the staff communication. Further, when I arrived- they gave me a hotel room next to a deranged tenant who duck taped negative messages all over her front door. My first room also had an impossibly small bathroom. That was the first impression. Then, they moved me to another room, where there was no counter space and my mother and I had to put our stuff on the floor. Yes, the floor. It was just a weird old "historic" hotel that shouldn't have tenants and should be updated. Moreever, the hotel should have better communications between the phone concierge and the lobby...especially in emergencies. For $250 a night, I don't recommend this NYC hotel.
3/5
Natalie
06/06/2023
Rude morning female staff
5/5
Excellent
Lauren
05/30/2023
Staff was very friendly and helpful. Location was wonderful.
5/5
Excellent
Lauren
05/30/2023
Wonderful staff! Would definitely stay there again
5/5
Excellent
Margaret
05/30/2023
The Redbury New York was the perfect place to stay for our overnight trip to NY.
It was very clean and comfortable. We had a small room but it had all of the amenities we needed including a small refrigerator and in room safe. Parking was convenient as it was right next door. It was walkable to many of NYC attractions, restaurants and shopping. We enjoyed the wood burning pizza at MARTA, their onsite restaurant.
5/5
Excellent
Mary
05/27/2023
The staff was really nice. Everyone greeted you and was extra helpful. Room and bath were very clean and modern. I liked having the desk in front of the window to do work. Lots of restaurants and places to eat nearby. Two Starbucks around the corner and a large family park couple of blocks away.
5/5
Excellent
Christopher
05/27/2023
The staff were very nice, friendly.
4/5
Good
Verified traveler
05/26/2023
The hotel is just reopening from the pandemic, and I found the staff welcoming, attentive, and most helpful. Room was nice - good linens - and super soft and full facecloths. Chambermaids were very attentive - didn't miss a thing. Location is great - subway lines a few blocks to the west or east. I'll be back!
5/5
Excellent
Verified traveler
07/07/2021
In the hustle and bustle of everything. Perfect location!
5/5
Excellent
Jim
04/02/2020
he Redbury
Our stay at the Redbury was fantastic. All of the staff throughout the Hotel from reception, the Bar, the cafe and restaurant to the cleaners were very friendly and helpful. Alexandra the concierge made our stay even extra special with access to tickets and lots of useful information on how to enjoy New York. It was my partners birthday while we were there and she and Kayla arranged champagne and Chocolate to be sent to our room for the occasion. Even when the coronavirus lockdown started to kick in the staff were there to give advice on where to eat. The Hotel itself is beautiful and the rooms are very comfortable. It is also in a great locaation with so many attractions within walking distance or a short subway ride. I can give no better review than to say I would stay in this Hotel again in a heartbeat.
5/5
Excellent
Linda
03/19/2020
A New Favorite
This has become one of our favorite hotels in NYC - very pretty inside and very convenient location for us!
5/5
Excellent
Deborah
03/17/2020
Beautiful lobby/bar/restaurant areas. I loved boutique feel of the hotel and the old photos of the city and celebrities. The room was small but extremely well laid out and had interesting decorative touches such as the collage of photos, art-deco clothes rack for more storage space. The room and hotel were clean and it was situated in a nice location. The closet housed the safe and refrigerator as well as an iron and ironing board. I will definitely return and have recommended the hotel to friends.
4/5
Good
Verified traveler
03/10/2020
I liked the location, decor and set up of lobby/lounge area.
4/5
Good
Anita
03/08/2020
Good location. Friendly staff especially Shelley on Reception as we arrived late. Hotel always buzzing as resaurant is very busy and super food. Would be good if there was coffee/tea making facilities available in room.
3/5
Donz
03/03/2020
The hallways were horrible. The carpet leading to your room was lumpy down the entire span of hallway, to a point where it was unsafe.
The view we had was of all of the condensing units onto of another building in an alleyway...better off not opening the curtains.
There was a sense of charm to the lobby and your room.
4/5
Good
Jenny
03/01/2020
The hotel was clean and very stylish. The rooms were very nice as well as the bathrooms. As nice as the staff were and pretty the place is the walls are very thin. You can hear everything. They need more sound proofing from inside the hotel and out. The room was comfortable but I couldn't sleep well because the vent was so loud clicking on and off and hearing garbage pickup ALL through the night was the most annoying. But other than that, the hotel again was beautiful, clean and the staff kind and accommodating.
4/5
Good
Monika Kunz
02/28/2020
I’d stay here again
I would recommend this hotel and had an overall good experience. The location was perfect for my needs, the room was small (as expected) but cutely decorated. Liked that there was excellent food/drink attached, and everyone I encountered who worked there was exceptionally friendly and helpful.
The less good stuff: it’s definitely an older building a high is clear by bumps in the carpet, a sloooow elevator, etc. The bed was comfortable but not incredible, there was some noise at night that was moderately annoying but not impossible, and one day the maid service came but didn’t make my bed.
I’d rate this an 8/10 for value + experience.
4/5
Good
Verified traveler
02/27/2020
Pleasant stay
Was a pleasant stay
5/5
Excellent
Verified traveler
02/25/2020
CLEAN, NICE STAFF, GOOD FOOD AND DRINKS, WILL GO BACK.
5/5
Excellent
Brandon
02/25/2020
The Redbury!
Amazing stay. Beautiful and fun hotel. Great restaurant and lounge area. Staff was very friendly. We were able to get a room with a view of the Empire State Building. Awesome! I am definitely returning to this hotel when I come back to NYC.
5/5
Excellent
Verified traveler
02/23/2020
Small rooms but that should be enough, I was very happy with the room and how everything looked I would deff stay there again and recommend to my friends and family that como to NY sometimes
4/5
Good
Verified traveler
02/22/2020
Right price for the size room and nice ,clean ,friendly atmosphere .
4/5
Good
Laura
02/21/2020
Very nice property and room, especially the bathroom; however the room was so small it was hard to squeeze past the bed to get to the bathroom. Not surprising to be small in NYC, but this was really quite small
5/5
Excellent
Ariana
02/19/2020
Great resting place after a day of sightseeing
We were incredibly pleased with our accommodations at the Redbury. We were greeted by a warm and friendly front desk staff who happily accommodated our early check in request. The room was clean and stylish with a comfortable bed and nice shower. Many reviewers have noted that the rooms are small, but I did not find them to be any smaller than other rooms in vintage city hotels. It was perfectly comfortable for me and my daughter. We would definitely stay again.
4/5
Good
Verified traveler
02/17/2020
Overall great hotel
Such a cool hotel and pet friendly! The front desk was super helpful. My only negative comment was that for the weekend, our entire floor smelled of cigarettes and weed, our mini fridge did not work and was constantly flickering light, and there was a domestic dispute going on in the hallway from about 4-6am.
4/5
Good
Verified traveler
02/16/2020
Common area's were big amd nicely kept. Rooms were decorated well.
3/5
Katie
02/16/2020
I loved the staff and property. But rooms are overcharged for the size of the room. There wasn’t even enough space to walk around the bed freely. The carpets smelt a little weird also.
5/5
Excellent
Verified traveler
02/11/2020
Loved everything about the property! Great stay and perfect location close to subways and everything.
3/5
James
02/05/2020
Small room.
5/5
Excellent
Verified traveler
02/04/2020
Such a nice place! Felt like a 5-star hotel for a quarter of the price. Staff was nice, the room was great, and the beds were really comfortable. Great location too.
3/5
Verified traveler
02/04/2020
$30 resort fee? For what? The gym access is 6 blocks away. I asked the front desk if they had any pull getting me a dinner reservation at the on site hotel. They looked at me like I was from Mars.
4/5
Good
Verified traveler
02/02/2020
Convenient location to get down/up town. The price was reasonable, the staff were very nice and the Food at Marta was excellent.
5/5
Excellent
Sulachini
01/20/2020
lady at reception was the best customer service and excelled at understanding our needs. was super cooperative.
4/5
Good
Andrew
01/16/2020
Overall good
Nice hotel good facilities small rooms but well furnished and clean shame there is no gym on site and you have to travel for five blocks to a New York sports club which are not the best so overall couldn’t complain for the price will be returning next time I am in New York
5/5
Excellent
Emma
01/14/2020
Second stay at this great hotel!
Unexpectedly found myself (with a number of colleagues) stuck in New York for 2 nights. Have stayed at the Redbury before, so suggested we try there. They were able to accommodate us all at last notice, and were more then helpful with regards to having our lost luggage delivered, and arranging taxis when we were due to go back to the airport.
I love the style of this hotel, and it’s perfectly situated for sightseeing. Next time I find myself in NY I’ll be planning to stay again.
3/5
Verified traveler
01/08/2020
Breakfast is terrible! The rooms need caring.. There are electric cables pluged in the crasiest places. The heat makes tremendous amount of noise. The amount of waist of paper when they do room service is shamful! I like this hotel, there are very nice people working there, but they need to pay more atention to the rooms and room service
5/5
Excellent
Adam
01/06/2020
Excellent
What an amazing stay! Great location, great service. We stayed for NYE and it was perfect!
Will definitely stay again!
4/5
Good
Verified traveler
01/05/2020
Really nice staff, great value... one bedroom suite was wonderful for us as a family...Marta on premises was wonderful... great lobby and bar areas!
3/5
Verified traveler
01/03/2020
Great location. Very tired rooms, electricity kept tripping. 3 times in total, they reset it every time but didn’t really seem concerned about why it was tripping! All staff very friendly.
4/5
Good
Verified traveler
01/02/2020
Spacious rooms and comfortable lounge area.
Nice restaurant
3/5
Verified traveler
01/02/2020
Rooms are so small. U have luggage u cant stay.
5/5
Excellent
Philip
01/01/2020
Beautifully decorated hotel with very friendly staff and a convenient location.
4/5
Good
Verified traveler
12/30/2019
The Marta restaurant and the Cafe downstairs were the best parts of this hotel. Great quality food and environment. Busy every night.
Positives:
Staff were very nice but cleaning staff was the friendliest by far, esthetic was beautiful and we loved the hotel vibe and room itself. Perfect location for what we needed.
Negatives:
Clean, and newer bathroom, but flushing was a hit or miss situation, (that's NY though), taps are way too aggressive, hard to control and splash everywhere, not to mention not eco friendly.
Shower temp takes forever and waivers a lot.
No view.
Could probably provide slightly better soap and shampoo products.
3/5
Jay
12/30/2019
Room smelled
5/5
Excellent
Sandra
12/27/2019
Great location. Room was very small. Enough to fit the queen bed. End of bed is a very narrow walkway for one to go to bathroom sideways and tv above that immediately, else was great
4/5
Good
Verified traveler
12/25/2019
Need more lighting in room. Check out needs to offer review of Bill before paying
5/5
Excellent
Timothy
12/24/2019
Special gem in the heart of manhattan!
We always stay here at the Redbury when we come into the city! We won’t stay anywhere else as we’ve had an amazing experience each time we stay! The staff are so friendly and welcoming! They make you feel like old friends from the second you check in! We were celebrating both a birthday and anniversary and the treated us with such kindness and generosity! The beds and pillows are really comfortable, shower is good, and the lobby and bar, restaurant, and cafe are top notch! Bartender at Vini e Fritti is incredibly knowledgeable about the wines and other liqueurs! Really a special place and we will be back to stay again and again!! Thank you!
5/5
Excellent
nadia
12/23/2019
A great stay!
I really enjoyed my time at the Redbury. The check-in staff was very helpful and so pleasant to deal with especially after a long day of travel. I was offered an upgrade which was terrific at a nominal cost and well worth it.
The location is very convenient for transportation and I appreciated the multiple dining options at the hotel as well as in the surrounding neighborhood. Overall it was a great stay.
3/5
Verified traveler
12/23/2019
The bed uncomfortable the A/C sistem is really bad we couldn’t sleep, the shower leaks all the water out to the floor
2/5
Michael W
12/23/2019
Customer Service
We first entered into the hotel and was greeted with confusion. The associates charged us twice when we were trying to pay for the room and hold a deposit which we are still trying to clear up with the hotel. The shower leaked but that wasn't the problem. It was just the overall service. We won't be going to that hotel anymore. Its unfortunate because from the outside and inside it looked very pretty.
3/5
Verified traveler
12/23/2019
This is not a 4.5 or 5 star property- not should it be included in the VIP program- the property did NOTHING for me as an Expedia Gold member- no upgrade, no late check out- NOTHING. You have to request turn down- which we did- and then never received it. 2 bottles of water are supposed to be given daily - didn’t happen- had to call twice and wait 45 minutes to get it... You truly get what you pay for at this property..
3/5
Verified traveler
12/23/2019
Loved the historical aspect of the building. Did not like the fan and how loud it was
4/5
Good
Christine
12/22/2019
Very good hotel, great location
This hotel is pretty large for a boutique hotel, but things seem to be managed well. Our sheets were very comfortable; the soaps/lotions were good quality; morning coffee is excellent. Marta restaurant is very hip, and I appreciate that the restaurant is a no-tipping restaurant - this is a good thing to try, as it equalizes salaries among all those who work to bring your meal to you. I loved the celery root side, as well as the brussels sprouts - both were creative and so so tasty. Kudos to the chef! The restaurant was very busy but our server didn't rush us. The hotel room was quiet. My only nit is the darkness - the halls are dark (they are lit), and the resort fee is a bit high - it's a lot for internet (which is 'free'), in my opinion.
5/5
Excellent
Verified traveler
12/20/2019
Great location, clean and pleasant, courteous staff. Easy walk to Madison Square Garden. Only complaint is noisy heating fan but
Would stay again
4/5
Good
Verified traveler
12/20/2019
I liked the staff- friendly. I liked the lobby/ restaurant .
I liked the high ceiling in room
5/5
Excellent
Verified traveler
12/18/2019
Staff was marginal at check in desk ... not very helpful did not explain much in reference to hotel amenities and such ... the staff in cafe and restaurant awesome
3/5
Verified traveler
12/17/2019
Location and lobby very nice. Don't like the fact that restaurant does not serve breakfast. Also hotel is noisy - you can hear the street and hear into the corridors and adjacent rooms. Air System in room needs updating too - also very noisy.
4/5
Good
Verified traveler
12/16/2019
Redbury
The hotel itself was amazing, rooms are good sized and beds are comfy, but arriving at the hotel we were charged a extra 100$ on top of our main price of the 3 nights, which wasn’t a problem at all but would have preferred to be told when booking the hotel as it came by surprise. Walking distance to everything. Great stay. Helpful staff.
5/5
Excellent
price
12/15/2019
Great!
4/5
Good
Trevor
12/15/2019
Property was clean and comfortable. Ideal location.
3/5
veronika
12/11/2019
dated, tiniest rooms I have ever seen. not a good value for the money. would not recommend
5/5
Excellent
Gordana
12/11/2019
A hotel and GM that's there for you!
Well, your GM Ram Purovic was a lifesaver!!! I was there on a business trip preparing a presentation for an extremely high profile client in NY when I had issues with my computer and connectivity. He refused to leave my side until it was resolved. He's not only a class act, but he's also gracious to all of the guess and has the attention to detail that the hospitality world really needs more of these days! One of my favorite experiences ever in NY. I would highly recommend this hotel as service, in the end, is what make a place stand out! Thank you, Ram, and to your staff for a great stay!
5/5
Excellent
Katie
12/11/2019
Perfect boutique hotel
Great location and hotel staff was great!
4/5
Good
Verified traveler
12/09/2019
It’s in the center,walking distance to the most attractions. Has bar & restaurant in the building.
5/5
Excellent
Janet
12/09/2019
The staff are very friendly and responsive to request in a timely manner.
The restaurants on site have very good food whether its formal dinning or a quick sandwich and tea at the small cafe the food was above average. All in all at location was very good, I would stay here again.
4/5
Good
Amanda
12/09/2019
Very good choice for a fun trip to NYC
Clean historic hotel in a good, walkable neighborhood with friendly staff. We appreciated the well-stocked minibar, and we loved the products in the bathroom. The room was small, as expected, but it was nicely decorated and the bed was very comfortable. I would definitely stay here again.
3/5
Verified traveler
12/09/2019
Wasn’t that great. Staff not all that friendly. Wouldn’t recommend again.
5/5
Excellent
Aida
12/09/2019
Hotel was gorgeous! Picture perfect at every step you make. Everything was great and wonderful. Clean, great staff, excellent location because you are at the middle of everything and away from the big touristic crowds.
The only thing I didnt like much was the very small rooms. Basically the size of your bed (queen size) and add a few steps to walk around your bed. That was it. But this trip was just for the husband and I and we didnt have the kids with us. Otherwise it wouldn’t have worked out at all. The bathroom was super clean and beautiful. I truly loved this whole. The small size of the room wont hold me back to stay again. Just a heads up on that. Also, when you check in there is a $100 deposit per night stayed. I was not awared of that till we checked in. However, we didnt break anything etc. and it was a weekend stay.
5/5
Excellent
Josh
12/09/2019
I greatly enjoyed my stay at The Redbury. The staff was competent, hotel was clean, and the cafe/bar area was a great surprise. I would stay here again.
4/5
Good
Chris
12/07/2019
Midtown comfort
4 star hotel, service is responsive
4/5
Good
Verified traveler
12/04/2019
We liked the architecture of the building and the artsy feel. The room was clean and the bed was very comfortable. We had an issue with the parking, there is a parking lot literally right next door but the hotel has no discount or contract for their visitors to park their cars. The parking lot was blocks away and when we tried to park there our first night, the road was blocked and we were unable to park there for the discounted price. Also, when we proceeded to check out, I was standing at the entrance/exit of the hotel with our belongings on a bell cart. The bell man rudely came up to me and stated that I wasn’t aloud to be using the cart and that I should have requested for a bell man. I explained that I was unaware of this and he walked away and rudely said well now you know. All along, there were two other empty carts along the wall if he needed a cart. There were no signs or anything that says visitors were not aloud to use the carts. I felt pretty threatened and uncomfortable with his tone.
4/5
Good
Verified traveler
12/03/2019
Chef heaft grdvgdc describe gdcfs fscgf cc’d GDF fff
5/5
Excellent
Verified traveler
12/02/2019
Liked everything including location, staff - could not fault at all will definitely recommend and return myself
2/5
William
12/02/2019
Shabby hotel. Dark, dingy hallways with lots of dirty plaid buckling carpets. And then a $35/day hotel fee, putatively to cover basic in room wifi and access to a nearby gym that was closed, was final insult.
3/5
Ulrika
12/01/2019
Very small room, hard to find place for suitcase, bed comfortable, wa
4/5
Good
Jenni
11/30/2019
Overall the Redbury is great. Tight quarters for 2 adults and 2 kids, but good because we weren’t in our room, unless we were sleeping
5/5
Excellent
Julie
11/28/2019
Very clean room, convenient location, nice sized room!
5/5
Excellent
Verified traveler
11/27/2019
Our concierge was amazing.. Alexandria ... the manager Ram did his best to make our stay great as well !!
5/5
Excellent
Verified traveler
11/26/2019
I was in New York City to spend time with my mother in the hospital as she lost her battle with cancer. The front desk staff, in particular Shelly, were fantastic and made a very difficult time in my life a little easier.
5/5
Excellent
Correna
11/26/2019
We checked in right away in the morning, the property was clean, great location, and very comfortable bed! The service was amazing, and a fantastic restaurant right downstairs. We will definitely be returning!
4/5
Good
Verified traveler
11/26/2019
Nice location, clean and cosy. However, the toilets seems to be old or at least take longer than 1 hour to finish a single flush.
4/5
Good
Verified traveler
11/24/2019
A mixed experience
Overall, The Hotel is good in all areas (eg condition of the room, customer service, location) other than the condition of the hotel itself when it comes to the communal/public areas. The hotel is in bad need of renovation with the communal areas very outdated and rather run down/tired. As a consequence, I could not invite to meet me at the hotel for any business meeting. I appreciate that this commentary refers to an area that the hotel owner(s) may have plans to attend to in due course. But right now, I would be unlikely to choose it again. Another issue is that the website is misleading when it gives the impression that there is a gym in the hotel when the reality is that the gym is located 5 streets and a block away. This is especially an issue to consider when there is an additional daily charge of about $35 for services such as the gym and wifi.
3/5
Theo
11/23/2019
The room is so cold and dreary. Dust everywhere! I looked behind the nightstand and the ground was so gross from wall to wall. The vents had dust all over them and the room had a musty smell. I thought because Danny Meyer had such nice restaurants and bars in the hotel that the rooms would be decent but that’s not the case at all. Quite a shame.
5/5
Excellent
Gregory
11/23/2019
It was a very nice hotel. Would recommend it
3/5
Verified traveler
11/23/2019
Front desk staff was neither friendly nor welcoming. Seemed like I was bothering the gentleman by checking in. The other man seemed a bit nicer and let me know my husband had checked in earlier. Unfortunately, my husband was told we had no VIP benefits at check-in, which was a key reason we had chosen this hotel. The room was small but as expected for an older NYC building. Yes, we could hear street noise from our 8th floor room but that’s why I brought earplugs bc this is New York. At checkout, the front desk lady was nice enough to us but another guest complained he was late bc the building ran out of hot water and she did not seem to care and asked me “what am I supposed to do about that?” I would assume if someone called down and told the front desk there was no hot water, she would be the person who could do something about it. Her attitude was puzzling. One big shoutout to the Marta/room service crew. I was at the hotel while my husband met a friend for dinner before a game at MSG bc I’m pregnant and never hungry and usually tired. I’ve had Marta’s pizza before and the In-room options seemed tempting. I called and asked if the mushroom pizza could be made without the thyme as I’ve been really sensitive to herb smells. The lady on the phone was so nice and said she would let me know if they couldn’t accommodate me. The gentleman delivering it told me he had triple-checked no thyme before bringing it up. You guys are the bright spot in our ok experience at the Redbury.
5/5
Excellent
Verified traveler
11/22/2019
Great location. Plenty clean. Comfy bed. Price was good and it worked out to be the perfect place for just a safe clean night. I didn’t do anything but show up to sleep and it worked out just as I hoped it would.