4.1/5 Good
945 reviews
Amenities
4/5
Cleanliness
4.2/5
Comfort
4.1/5
Condition
4/5
Neighborhood
4.2/5
Service
4.3/5
Recommendation
87.8/100

Most Recent Reviews

5/5 Excellent
Expedia Group verified review
Al
01/24/2024
Checkin Was easy and fast. Nice hotel. Good value for the money.
5/5 Excellent
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john
01/22/2024
as wanted
simple and pleasant, everything I needed, everything working, friendly staff
5/5 Excellent
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stephen d
01/13/2024
Trip
Comfortable bed
5/5 Excellent
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Kevin
01/11/2024
Staffing was Great
5/5 Excellent
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Peggy
01/10/2024
A little out dated but nice and clean.
4/5 Good
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Cindy
12/31/2023
Staff was friendly, breakfast was always on time, well stocked, and kept clean. Our room was clean, pool was clean, the gym could've used a good wipe down but the equipment worked well. Overall we had a good experience and would stay here again.
4/5 Good
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Julie
12/29/2023
We heard the tv in the next door room until 3:00am. Service and staff were fantastic.
5/5 Excellent
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Carrie
12/27/2023
Great quiet place. Clean rooms great breakfast.
5/5 Excellent
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Randall
12/26/2023
Nice clean and convenient. Great price
4/5 Good
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Lora
12/15/2023
descent place to stay, clean and nice.
5/5 Excellent
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Yolanda
12/11/2023
I really liked how clean is the property
5/5 Excellent
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Marcelline
12/05/2023
Convenient and I love the pool. Great price for a quick stay
5/5 Excellent
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Carrie
11/30/2023
Nice hotel. Very clean. Great breakfast.
2/5
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Stephen
11/29/2023
The bathroom layout was terrible, the sink was outside of the bathroom, but the towel rack was.inside of the bathroom. The room I had booked was supposed to have 2 tvs and it only had one. The water pressure for the shower wasn't good either.
5/5 Excellent
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Mary Jane
11/29/2023
Very friendly staff, especially the gentleman who was on the front desk at 6:00 am nov. 29.
4/5 Good
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Jesse
11/26/2023
Na
4/5 Good
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Roxanne
11/25/2023
Friendly staff, Clean, comfortable beds, felt safe. Close parking to entrance. Nice breakfast in the mornings.
4/5 Good
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Christopher
11/21/2023
Overall decent. Nothing amazing, but it was a functional space that was great for the cost
5/5 Excellent
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Kimberly
11/20/2023
The 200 dollar deposit is a little overboard but nothing you can do there.
4/5 Good
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Brenda
11/20/2023
Breakfast was good. And the beds were great! I slept well. Room had a small mussy smell.
5/5 Excellent
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Ruth
11/19/2023
Nice place! Very clean, large room with a comfy bed. Would definitely stay again.
3/5
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matthew
11/17/2023
Was clean overall but not the best location and breakfast was mediocre
5/5 Excellent
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Diana
11/15/2023
Quick check in. Good breakfast. Quiet. Easy access to Bell Road.
4/5 Good
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Wei
11/14/2023
Toilet was plugged
5/5 Excellent
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Verified traveler
11/10/2023
enjoyed our stay here, Close to shopping, restaurants. Staff is very friendly and helpful. Breakfast is very good. would love to stay here in February,2024 but the price is too expensive and had to book at a different hotel.
5/5 Excellent
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William
11/09/2023
Clean. Good Breakfast. Great Staff!
5/5 Excellent
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Richard
11/06/2023
Arizona trip
Very nice!
5/5 Excellent
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Frank
11/05/2023
Very clean and the staff was very helpful
5/5 Excellent
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Richard
11/03/2023
Arizona visit
It was a very nice stay. Everything was nice.
5/5 Excellent
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Pamela
11/02/2023
Overall everyone was very polite & overall the hotel was remarkably very clean
2/5
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Lorraina
10/30/2023
Staff was great. The room was horrible. The room smelled like dog piss and in the morning when we got out of bed there was sand and dirt all over the sheets. We thought we had bed bugs. There was piles of dog poo all over the grounds out side. It was just dirty.
2/5
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Kenneth
10/28/2023
Nasty place to stat
In the bathroom of the hotel room was a whole bunch a pubic hair on the ground, we even seen some on the bed. It was absolutely disgusting. Customer service was nice l. I did go up and tell them about the hair all over and all he offered was to clean it up for us. I do not recommend staying at this hotel due to how dirty it was. It really didn’t look like anyone cleaned the room.
3/5
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Jesse
10/24/2023
Dated property however staff was great and comfortable rooms
5/5 Excellent
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Charles
10/20/2023
clean,quiet,and convenient
3/5
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Jay
10/19/2023
Cockroach & Pet Hair
Needed a place to stay the night while visiting family. The carpet was full of pet hair and clearly had not been vacuumed. We woke up to find a cockroach in a shirt that was hanging on the back of a chair. We won't be staying here again.
4/5 Good
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Paula
10/16/2023
They have a nice breakfast.
4/5 Good
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Jieun
10/16/2023
Family visit
The hotel pool was indoors, which was nice and accessible. Breakfast is a bit cramped into the lobby, overall the place is a bit smaller in space. Beds were comfy, wish there were laundry bags and also better fitting shower curtains since there was water everywhere after taking showers
4/5 Good
Hotels.com verified review
Laurie
10/15/2023
Good value, comfortable stay
I also stayed in this hotel about a year ago. It seems like some good improvements have been made as far as lighting and overall atmosphere. Breakfast is good, bed was comfortable, the only issue would be lighting in the bathroom as it was pretty gloomy in the shower/ toilet area. Hotel overall was very quiet other than a few very loud guests in the hallway late in the night which is not any fault of the hotel.
4/5 Good
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mike
10/13/2023
Looking at picture looked fairly new, once I was there I could tell it was an old facility with new paint beds where old outlets old I guess you get what you pay for
4/5 Good
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Albert
10/08/2023
Needs to be updated,
4/5 Good
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Linda
10/05/2023
Unfortunately, I was there because of a funeral and really didn't get to enjoy the hotel property. I was impressed with how well the grounds and facilities were.
4/5 Good
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KEITH
10/04/2023
Good desk cleerk and nice room
5/5 Excellent
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Todd
10/02/2023
Love the breakfast.
5/5 Excellent
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Luz
09/29/2023
Friendly staff and clean rooms
4/5 Good
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Verified traveler
09/27/2023
Very comfortable Thank you
4/5 Good
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Willie
09/26/2023
The hotel is dated but was clean inside and outside. There was daily housekeeping of my room. Bed was very comfortable I slept really good because it was quiet. All the guest that were there very respectful of each other no loud talking, music, even kids were quiet. Hotel offered free breakfast I did not try but smelled good when I was leaving every morning. The only negative I had was the room smelled like smoke when I initially got into the room. I kept the AC on as a fan to have continuous air circulating. Other than that it was a pleasant stay. I would return and stay at this hotel again.
5/5 Excellent
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Rachel
09/23/2023
Just a one nighter but nice
Good place to stay. Quiet hallways, only heard the neighbors door once. Clean bathrooms and all table tops. Decent size fridge. Soft bed and pillows. Slept great. My only complaint would be the ice maker on our floor wasn't working so I sent my teen to the next floor down to get ice.
5/5 Excellent
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Teresa
09/21/2023
Beds and pillows were comfortable. The room was clean and fresh. Breakfast was delicious, and the lady very friendly.
1/5
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Gary
09/19/2023
Lost one of my paid for two nights sleep to arguing neighbors at 4:00 AM. Didn’t stop till I got up went down the hall and told them to shut up.By this time my nights sleep was ruined.
5/5 Excellent
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Dusty
09/12/2023
Clean. Friendly staff. Could use more towel bars
5/5 Excellent
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Linda
09/12/2023
the room was clean/cool-we stayed here-luv u! b/c it was cloe to our jobs and our a/c went out-it was refreshing!
5/5 Excellent
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Anna
09/12/2023
The hotel was very accommodating about letting us check in early for a memorial service. The front desk clerk was awesome.
4/5 Good
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Jordan
09/09/2023
The rooms were clean and nice and kept up. The staff was incredibly kind. The common areas weren't as good, the hallway carpets were coming up and smelled of cigarette smoke. The area felt safe.
4/5 Good
Hotels.com verified review
Myra
09/07/2023
Good place to stay for sleep and refresh.
My first assigned room was less than desirable. There were crumbs of some food on the rug and it did not feel clean. It was on the 3rd floor and overlooked the 2nd floor roof. I asked to be given a different room and was not happy with 2 other rooms I was shown. One smelled of both tobacco and weed. The other was small and cramped. The last room on the 2nd floor was good. Breakfast was good and generous. Service by front desk and housekeeping was great.
5/5 Excellent
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Dian
09/02/2023
The room was great. Only thing was I traveled with my elderly mother and there were no grab bars in tub/shower except for one at opposite end of shower head. I asked for handicapped room and there were none available. Breakfast was perfect. Would stay here again.
4/5 Good
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Christopher
09/02/2023
Nice hotel
5/5 Excellent
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Christina H
08/29/2023
The bed and linens were amazing!! Very clean room, love the fridge microwave and coffee pot, love the free breakfast,, love the lemon cucumber water. Staff was amazing, should have checked in at 3, she saw we were exhausted from a 6 hour flight and let us get in early.. excellent customer service. We went for a funeral and her top priority was making sure we were comfortable.
4/5 Good
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Dusty
08/12/2023
More towel bars would be useful.
5/5 Excellent
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Antonio
07/27/2023
It really is relaxing to stay here at Comfort Inn. Rooms are nice and just enough, the fool gives is an option to relax after a warm day.
5/5 Excellent
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Julie
07/26/2023
The place was clean and the beds were very clean and comfortable.. We will be back soon..
5/5 Excellent
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Daniel
07/20/2023
Overall service was great, cleanliness outstanding and the continental breakfast was excellent. Highly recommended 👌
5/5 Excellent
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Gregory
07/19/2023
If only all hotels were run so well. Spotless clean, very well run, big room, super comfy bed! I had arrived a little early on July 18th, 2023. It was a record hot day and had a small need to hopefully park my motorcycle in the shade and check in a little early for some A/C. The wonderful staff Krystal and Mable assisted me and really made me feel welcomed. I really appreciated their kind professionalism. Thank you!
3/5
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Jill
07/11/2023
We found cut toenails in several places in our room. We waited over 15 min for someone to come to the desk to chk us in at 8:00 PM. No ‘be back in a minute’ note or anything was left at the front desk. We were there 2 days and carpets, elevator still had food crumbs that had not been cleaned up.
5/5 Excellent
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Sharon
07/05/2023
My stay at this hotel was enjoyable. The room was very clean, as was the hotel amenities and common areas. It was quiet, as it does not sit on a main road. There are a few conveniences nearby which is great. The staff was very nice and helpful when I had questions. The breakfast is very good. I will definitely stay here again.
5/5 Excellent
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Linda
07/01/2023
Quiet and great beds!
5/5 Excellent
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Roger
06/24/2023
Room was small but nice and clean
5/5 Excellent
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craig
06/24/2023
Na
4/5 Good
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Lori
06/23/2023
Family friendly
5/5 Excellent
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Darshell
06/23/2023
Great choice!
This was a great choice. I’m glad it exceeded expectations and my family really enjoyed our stay. The room was absolutely clean and comfortable. Enjoyed the breakfast although it would be nice if it could be changed up but still enjoyed it. Great location, quiet and clean area. Definitely recommend this place.
4/5 Good
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Mary
06/13/2023
Quite, good pricing convenient Didn't like that hall way has a unpleasant smell
4/5 Good
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Anita
06/10/2023
They were very nice, very helpful. Morning person had a big smike on her face, the br3akfast was always being refilled
5/5 Excellent
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Lisela
06/10/2023
This was in a quiet neighborhood.
5/5 Excellent
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Dawn Marie
06/06/2023
Quiet clean good breakfast
5/5 Excellent
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Bob
06/05/2023
always stay at this hotel probably about 10 times or more. staff is very friendly.
4/5 Good
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Jeff
06/01/2023
It was a very nice place to stay, staff was very nice, fresh linen ever day,
3/5
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Ted
05/26/2023
When we arrived there was a strong smell of marijuana in and in the area of the elevator. When we got to our room there was another odor that was very strong. Because we were only staying there for about 36 hours we did not notify the desk. The staff was very accommodating by getting some rolls and cream cheese out for our 3:00am departure.
3/5
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Jennifer
05/24/2023
The location is centrally convenient for our weekend activities. The rate is competatively priced. Staff is courteous and pleasant. Our room on the second floor smelled like mildew and confirmed when the shower was used. There were mold/mildew specks on the ceiling & signs of leak from above.
5/5 Excellent
Hotels.com verified review
Todd
05/22/2023
AMAZING OWNERS & STAFF! GREAT STAY! WONDERFUL BREAKFAST
SUPER CLEAN ROOMS! FRIENDLY STAFF THAT TREATED US LIKE FAMILY! REFRESHING INDOOR POOL WITH NICE OUTDOOR EATING AREA! FIRST TIME THERECBUT IT WILL BE OUR GOBTO HOTEL ANYTIME WERE IN THE AREA! JUST RIGHT FOR A BUDGET FRIENDLY PRICE! WONDERFUL BREAKFAST TO START THE DAY OUT RIGHT AFTER A PLEASE NIGHTS REST! DOWN TO EARTH OWNERS THAT TAKE PRIDE IN THERE PROPERTY!! WE CAN'T WAIT FOR OUR NEXT STAY THERE BECAUSE IT'S DEFINITELY THE BEST STAY WE'VE HAD IN PHOENIX FOR A BUDGET FRIENDLY PRICE!
4/5 Good
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Nancy
05/20/2023
The bathroom and sink lseparation with towels outside the shower area
5/5 Excellent
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Esther
05/15/2023
It was great, comfortable, and staff friendly and helpful...clean and close to anything needed.
5/5 Excellent
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Anna
05/14/2023
Nothing to change loved the indoor pool will return
5/5 Excellent
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Paul
05/14/2023
I felt safe and comfortable. They had a pretty good breakfast too. Although they could have had more choices, instead of the usual breakfast every day.
5/5 Excellent
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Shelly
05/09/2023
I loved the housekeepers so friendly and the breakfast was very nice and the customer service was awesome the lady helping and stocking was so helpful I didn’t know how to use the waffle maker she came and helped me with no hesitation just helped and explained just loved her
5/5 Excellent
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Chris
05/04/2023
Speed was key today, and check in was perfectly streamlined without feeling rushed. Thanks!
5/5 Excellent
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donald
05/03/2023
we are always happt at this Comfort Inn location. Very helpful and the breakfast is great and fresh daily
2/5
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Lenny
05/01/2023
Incompetent
After we were given a room, the atmosphere in the room was muggy bcuz they had just shampoo the carpets, couldn't walk on carpet, it was wet. They switched my room but the key continously couldn't work. My mom is 85 years old, she had to go up and down with me. The hotel itself was gorgeous, the service was incompetent that made the stay irritable and frustrating!!!
5/5 Excellent
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James
04/26/2023
The friendliness of the receptionist at the front desk at 7:40 pm on Tuesday made all of the difference:!cheerful, smiling, and helpful after a long, long day of driving.
5/5 Excellent
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Allen
04/24/2023
Staff was very friendly and very helpful
5/5 Excellent
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Isabel
04/23/2023
Safe and clean hotel, friendly staff
5/5 Excellent
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Jennifer
04/21/2023
Clean, comfortable room. Staff very helpful and friendly. Hot breakfast. Everything you need is right here.
5/5 Excellent
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Verified traveler
04/21/2023
Our stay was wonderful, the only minor issue was the room was to hot even with the air on. I even adjusted it and it was still to hot.
2/5
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Eddie
04/18/2023
Friendly staff
4/5 Good
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JOE
04/17/2023
The property was great and met our needs for the trip. Staff was very friendly and accomodating. Thanks very much!
4/5 Good
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elizabeth
04/17/2023
friendly staff
5/5 Excellent
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Debra
04/02/2023
The staff at check in were great, very friendly and eager to help.
5/5 Excellent
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Jennifer
04/01/2023
Staff was very professional and courteous! Room was very clean and comfortable. Breakfast had many options and was kept neat and tidy. Coffee was very good. We will definitely stay here again!
4/5 Good
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Michael
04/01/2023
The room was smaller than expected and there was a lot of dust in the room when we arrived.
5/5 Excellent
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Ken
03/26/2023
.
3/5
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Sherrie
03/23/2023
Bed was comfortable BUT
Bed was clean and comfortable, couch in sitting area was very worn and uncomfortable. I found a piece of broken glass on the floor. Hotel is old and it shows it.
2/5
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Robert
03/22/2023
Not worth the price.
I paid for a suite but ended up getting a deluxe king. The description for the hotel stated two telivisions and a sofa bed. 1 televison in room and a very small couch for 1 person only. The furniture was really worn and the toilet would not flush properly. I ended up leaving a day early. They told me that they were completely sold out for the weekend. I spent over $1000 for three nights, definitely not worth it.