4.3/5 Good
961 reviews
Amenities
4.2/5
Cleanliness
4.2/5
Comfort
4.2/5
Condition
4.1/5
Service
4.5/5

Most Recent Reviews

5/5 Excellent
Expedia Group verified review
Jarrett
01/30/2024
Great staff, location, price
5/5 Excellent
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michael
01/29/2024
Location is great!
Location is good for us. Easy bus access, park across the street, beach across the street, restaurants , bars etc all walking distances.
4/5 Good
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Alice
01/28/2024
Staff are friendly and helpful with quick check-in and out. View of Diamond Head, the ocean and flamingos at the zoo was amazing. Beds are very comfortable with room service every 2nd day. Rooms are very small with nice balconies, fridge and microwave. 2nd floor laundry room. Refreshing water both cold and hot on main floor all day. ABC stores and restaurants nearby. Some problems with main floor coffee machine offered most mornings.
3/5
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Kevin
01/25/2024
Staff were great, location was good, property is old and our room with a city view was a disappointment, although clean is was very small, no usable balcony or view. Like most hotels in Hawaii it’s in need of an update.
5/5 Excellent
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Keith Irvin
01/25/2024
Amazing location right across the road to the beach, pool area gets sun all day, very friendly and helpful staff, free coffee…lots of added free amenities. We’ll definitely be back.
4/5 Good
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Melanie
01/22/2024
Great place to stay for beach goers since it’s right across the street but rooms are outdated
5/5 Excellent
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Lisa
01/22/2024
It was good , great location , easy access to everything. Loved the free rentals of beach amenities convenient. I would stay there agin . The pool could have been heated it was a bit too cold .
5/5 Excellent
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jennifer
01/22/2024
Perfect winter trip!
Very friendly staff. Very convenient location. We were able to walk to everywhere. My favorite thing was to get some coffee from the machine in the lobby and watch the sun rise on the beach. I had a pool Lani room. It was nice to have my own dedicated space at the pool.
5/5 Excellent
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Roy David
01/19/2024
Staff was excellent. Very helpful. Great amenities. Pool, beach equipment, dining, laundry. Best location!!!
2/5
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roma
01/18/2024
The hotel is old and dirty. I paid to upgrade my room because it was dirty and run down only to find more of the same. It was gross. You can also feel the springs in the beds and they did not change the sheets over a five night stay. Theyre.response to me is that they can charge what they do because they are close to the beach and have views. Finally, this is a very noisy location and the old windows and doors let all the noise se p in.location and the old the nois.not chang
5/5 Excellent
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mark
01/16/2024
Excellent staff and great location;better than expected!
4/5 Good
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Merrilee
01/13/2024
Great stay - excellent location for walking from. However, space in the room (pool deck room) was very tight with 4 people and luggage - and not a lot of hanging space for towels
5/5 Excellent
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Kristi
01/13/2024
Love this hotel location at the end of Waikiki. Staff is always friendly.
1/5
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sophia
01/09/2024
It is not a good choice!
4/5 Good
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Verified traveler
01/09/2024
Views of diamond head and the beach…just beautiful
We love Park Shore. We had an amazing view of Diamond head and the beach. It’s was our second time here after visiting in 2017 The rooms are a little dated now but the staff are lovely, helpful and welcoming. If you’re looking for somewhere you can just walk out and you’re on the beach, away from the busy strip, park shore is it.
5/5 Excellent
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Paul
01/06/2024
Great hotel, first time staying there and pleasantly surprised, helpful and friendly staff, rooms were good and cleaning/service done every other day. Pool area was enjoyable and used frequently and good that food and drinks could be ordered from Lulu’s for deliver to the pool
3/5
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JOCELYNE
01/04/2024
Convenient location.
4/5 Good
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MATT
01/04/2024
Great Location, decent place.
Excellent location (assuming you like frontline Waikīkī). The hotel is on the less populated end of Waikiki and the views of park and ocean are great. The valet attendants try to convince you there is NO parking nearby and u should pay $50/day for valet. Park for free at the Waikiki Shell area! Totally safe, was available 7 of 9 days, and a block away! Hotel is good, rooms quite small, but nice, housekeeping every other day is attentive. Staff was very good. Exercise room nice, but very small… probably only 4 people max. Overall pretty good, but maybe not great value for $400+ per night.
5/5 Excellent
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Holly
01/04/2024
The property itself was fantastic. There was a lot of external noise from cars passing but this has no reflection on the property itself. Staff were amazingly friendly and could not do enough to keep us comfortable. We had an amazing stay here and i would highly recommend this hotel. Thank you to all the staff.
5/5 Excellent
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Helard
01/04/2024
The best location at this price range. Small rooms but provide all you need. Filtered water, sunscreen and aloe are available and free to use.
3/5
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Verified traveler
01/02/2024
Overall it was good staying at Park Shore
Compare to price it was too expensive. However view from the room was awesome though i had to pay extra for that. Overall it was good staying at Park Shore.
5/5 Excellent
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Jonnilyn
01/02/2024
Literally steps away from kuhio, waikiki and queens beach. The view of the mountain and ocean is amazing. It took us exactly 4 minutes to go and see the fireworks at kuhio beach for New Years Eve from our hotel room. Amazing hotel! We loved our stay here 🌺 Mahalo Park Shore
3/5
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Katrina
01/01/2024
Great location but requires some updates
5/5 Excellent
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Lyudmila
12/31/2023
Great hotel, great staff, clean, great location.
5/5 Excellent
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Lee
12/29/2023
I enjoy being at the end of Waikiki across from the park and away from the High Rise Metropolis of huge hotels. Nothing better than to start your day with a nice morning walk to the Diamond head Lighthouse then hitting the beach!!
4/5 Good
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Robyn
12/27/2023
Staff was very nice. Rooms could use an update. A lot of dust around smoke dectector, sprinklers. Rooms had no sitting area. Have to ask for fresh towels or they are not replaced. Room service is every other day so a bigger waste basket and an extra roll of toilet paper would be nice.
4/5 Good
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Vincent
12/27/2023
The hotel and rooms are a bit old and tired and could use a refresh likely. The entrance/foyer are very nice. The staff are attentive and excellent. The resort fee seems very high for what little amenities you get with it. I hated that I had to pay so much for parking AND had to essentially have the valet/bellmen park and retrieve the car each time I wanted to come and go. (I was there for a week long work trip and this got tedious coming and going multiple times a day plus any evening/night excursions I wanted to do, since you feel compelled to tip each time.) Dining options IN the hotel were very limited but since there are many eateries and options all around the hotel, this did not become an issue. If you wish to eat at the one restaurant inside the lobby (the Japanese restaurant), you must make reservations at least a day in advance, if not more. The location was super convenient with the beach directly across the street and within walking distance to many attractions and restaurants. The wife loves the Zoo, also across the street during our stay. She was able to take advantage of the three free item “rentals” of beach chairs, etc a couple days of the week although having to have all items returned by 5:00 pm was a bit of a bummer as you’d like to sit out on the beach on a chair and watch the sunset, but she made it work. Overall the hotel and rooms could use a refresh but the staff are friendly, attentive and mostly make up for the shortcomings.
5/5 Excellent
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Walson
12/26/2023
Had a great time at this hotel. The view from our ocean view room and balcony was awesome. All good dining and shopping spots are within a 20 minute walk. Free use of beach towels, beach umbrellas, floaties, chairs, etc. is a great perk. The is a small gaming area near the front desk with a pool table, foosball, etc. as well if you want to kill some time. There’s also a free water filter near the front desk which is very convenient. Concierge is very responsive and our maintenance requests were promptly resolved.
3/5
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Wendy Xiaodong
12/23/2023
Older hotel convenience location.
5/5 Excellent
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Sherilyn
12/23/2023
Excellent service. Beautiful ocean view. Clean room. Highly recommended.
4/5 Good
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Sean
12/20/2023
Waikiki weekend
Good trip. Hotel was ina. Good location and clean.
4/5 Good
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Arsia
12/19/2023
The location is amazing, walking distance to the beach and shopping avenue closeby. We could see bus stop right across. Area seemed really safe. We stayed in a room with ocean view and it was a fabulous view. Room was average size and room service was decent. Cons: Very expensive valet parking fees. There was no option of self-parking so valet parking was the only option which was equal to rental car fee. So whoever is planning to stay here, please keep budget for exorbitant parking fee and resort fee. Despite the resort fee, they charge extra if you want a crib for baby.
4/5 Good
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Erin
12/18/2023
This was a great hotel to stay at right next to the beach! Honestly only down side is the valet parking, $48 is pretty hefty.
5/5 Excellent
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Charles
12/17/2023
This is our third time here. Rooms above the 14th floor get an amazing view of Diamond Head; below that, not so much, but I have a great view of the beach.
4/5 Good
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Nancy
12/16/2023
View from room was nice. Liked the opportunity to check out beach items during stay such as chairs, umbrella, boogie boards. Fan in bathroom did not work.
2/5
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Verified traveler
12/15/2023
Tiny rooms greasy sunblock, bad coffee, Bees
Room was not like photos. Tiny. Forced to upgrade. Resort fee is a sham. You get greasy sunblock that smells strongly of bad tropical perfumes and gives you body acne. Oh and the pool was dirty with multiple dead bees laying close to the edge- as someone who is allergic to bees, I found this to be unacceptable
4/5 Good
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Charles
12/15/2023
Nicer view up higher
We had stayed at the Park Shore Waikiki when we visited two years ago, so we thought we should go with what we know. We had had a better room then, but this time was still pretty good. It became really busy with a high-school band for the Pearl Harbor parade; the old elevators could hardly keep up.
4/5 Good
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Grace
12/13/2023
Good location, proximity to the Ocean and an amazing view from our corner balcony. Our room could use a new paint, had a torn courtain, the lamp did not properly work, the coffee maker was not working but was quickly exchanged for a new one,
4/5 Good
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jacob
12/13/2023
Excelente location. The hotel needs a little more care. Floorings in general are old. The room needs to be better cleaned.
4/5 Good
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Melanie
12/12/2023
Musty smell in the room. Other than that, everything else was ok.
5/5 Excellent
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punika
12/07/2023
Love to stay here
4/5 Good
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Celia
12/06/2023
The hotel is very nice, rooms are clean & spacious, it’s very well sound-proofed (never heard any neighbors, which is extremely rare in hotels), and the staff is extremely nice and helpful. The only big issue is that the wifi is awful. Even loading email was difficult, very regularly (I stayed 9 nights). If they can fix the wifi issue I would definitely stay there again.
5/5 Excellent
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James
12/05/2023
The view was great of Diamond Head and the beach. A lot of street noise when out on the balcony but non with glass doors shut.
3/5
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Sharon
12/05/2023
No coffee in room and limited access to coffee downstairs(lined up or filter had to be changed or out of creamer) Elevators not working -expected to text when using wifi -texts came though after I got back to canada-email option would have been better for those out of country-water cold if you were not up before 9:00
4/5 Good
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wendy
12/05/2023
Great sunrise/ sunset views Right across the street from beach and this end of town is quieter than other end 40 min walk to Diamondhead
4/5 Good
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Luc
12/03/2023
The hotel is well located in front of Waikiki beach. The gotel fee allow us to rent beach gear for free, which was very appreciated. But the wifi wasn't functional, too slow. Small room but great view , especially for the price.
3/5
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Dustin
12/01/2023
Beware of roaches.
I stayed at this hotel in August of this year. The location was great, and the lobby was gorgeous, which was the best thing about the place. However, the rooms were shoddy, and a roach infestation was near our fridge. I only noticed once I spotted a few crawling over my luggage when I went to the restroom in the middle of the night. Thankfully, the hotel staff helped us switch rooms, but I still couldn't sleep peacefully, knowing roaches were roaming about. While I wouldn't mind other bugs like spiders, ants, or even geckos in my room, I deeply hate roaches. Moreover, the rooms were incredibly damp, and I never felt clean while I was in there.
1/5
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Leticia
12/01/2023
Over priced , felt like I was staying at motel 6. Location considering was ok , it’s on a main strip. Room very small no coffee pot provided the refrigerator didn’t work had to call house keeping for another. Overall would never stay there again very un satisfactory.
4/5 Good
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SUICHANG
11/27/2023
Nice.
5/5 Excellent
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Christopher
11/26/2023
For the price it was completely as advertised. Park Shore was a no frills hotel. Staff was friendly and helpful. Loved the coffee in the morning before heading out to Oahu activities
5/5 Excellent
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Cindia
11/25/2023
Location is excellent. So close to the beach, restaurants and Waikiki center is close but not in the thick of walking traffic. Highly recommend this hotel. I had a problem with my sixth floor room and they moved me to the 18th floor with amazing views of Diamond Head and the beach! Staff is very friendly and helpful!
5/5 Excellent
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Joseph
11/24/2023
It would have been nice to have a continental breakfast option so you did not have to find a restaurant every morning to get food.
5/5 Excellent
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Jake
11/23/2023
Park Shore was amazing!
We had a wonderful time at the ParkShore! Everyone was incredibly friendly and helpful! We wish we would have read the print out handed to us at checkin advising all the discounts provided during our stay, we didn’t see it til the night before but that’s our fault! So read the hand out! Location was amazing! View was spectacular!
5/5 Excellent
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Linda
11/22/2023
Great location & staff very helpful.✅🇺🇸❤️✌😜
5/5 Excellent
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Tim
11/16/2023
ABC Store and Starbucks footsteps away, only 2 minutes walk to the beach
5/5 Excellent
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Karen
11/16/2023
We really enjoyed our stay at this hotel. It was good value. The staff was friendly and attentive. There were good amenities: sunscreen, after sun, water bottle refill station, fresh ground/brewed coffee in the morning, insuite we had unlimited, Hawai’i-smelling body wash, shampoo, conditioner, and body lotion. We were provided with free beach chairs and umbrella as well as flotation devices. Yoga on the beach and telescopic star gazing on the pool deck. ABC store downstairs and a great beach/sunset view open air restaurant (Lulus) with a hotel discount. Make sure you stop by Tucker and Bevvy downstairs for great sandwiches and smoothies.
5/5 Excellent
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Sandra
11/15/2023
Loved that it was peaceful and yet everything else was within walking diatance.. having the beach right across the street was such an added bonus... waking up every morning for a great walk thru the park and aquarium is amazing
2/5
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Hamid
11/14/2023
The WIFI did not work. Dirty room.
5/5 Excellent
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Stephanie
11/11/2023
We stayed here for 7 nights in November for my mums birthday. I did a lot of research into hotels for this trip, and soon found out hotels in Hawaii are NOT cheap lol. I stumbled across Park Shore Waikiki on Expedia and I am so glad I did. We absolutely LOVED this hotel. The location is phenomenal, it’s on the corner of the main strip near the zoo, and has THE BEST view of Diamond Head and the beach! We really loved that there wasn’t a hotel next to us, so our view was just pure, unobstructed ocean! We got 2 ocean front king rooms for my partner and I and one room for my mum, and they were awesome. The beds are extremely comfortable, great pillows, great bathroom, lovely balcony with a beautiful view - everything was just perfect. The pool was fantastic, loved that we could get food delivered to the pool deck (and our room) from Lulu’s next door (which is delicious by the way). Park Shore Waikiki is close to everything, great ABC store attached to it, next to a Starbucks and Tucker & Bevvy - I really can’t fault this hotel. Excellent value for what we paid and all of the staff were so lovely. I highly recommend this hotel, it’s inexpensive and you’ll be glad you picked this one. If we ever visit Hawaii again, we will be staying here!
5/5 Excellent
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Joan
11/10/2023
Perfect size. Great service. Not fancy but efficient and clean in the perfect location, by the beach just on the edge of all of the shopping, with a beautiful park across the street stuff so you can choose. Partial ocean view was gorgeous!
5/5 Excellent
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Phillip
11/10/2023
Oahu was Wonderful
Staff was wonderful, room was a bit small, but all we needed, with a partial ocean view from the lanai. We were within easy walking distance to the beach and many restaurants.
5/5 Excellent
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Michelle
11/08/2023
The staff is excellent, friendly and helpful!!! I'd definitely stay here again!!
5/5 Excellent
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Anita
11/06/2023
Customer service is exceptional.
4/5 Good
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Kevin
11/03/2023
its all good
4/5 Good
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Karen
10/31/2023
I loved that the room was very clean. The bed was so comfortable and the sheets were so so clean! The carpets are old though and the curtains need cleaning. Staff was amazing!
5/5 Excellent
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Amy
10/30/2023
Great location and beautiful views
This was the perfect location for us at the end of the strip of hotels facing Waikiki Beach. Across the street from the Honolulu Zoo, our room had an unobstructed view of Diamond Head, the park, and the beach. The room was a little dated and on the small side, but the bed was comfortable and the room had all that we needed for a comfortable 4-day stay. I would definitely stay here again. There is a roof-top pool (3rd floor) and a decent casual restaurant/bar on the second floor (LuLu's Waikiki) with open air views of the beach and the best Mai Tai I have ever had. There are 2 other restaurants and a Starbucks in the hotel, and plenty of restaurants, cafes, bars, and shopping nearby. The resort fee includes the use of beach chairs, towels, and toys for the beach across the street.
5/5 Excellent
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Norman
10/30/2023
Breathtaking views and amazing service
Service, friendliness and helpfulness at the front desk from start to finish was incredible! View from the very comfortable room, with great bed and strong shower, was utterly breathtaking. Superb position opposite the beach and right next to the park with awesome views of Diamond Head and the sunset. Japanese restaurant in the lobby has the freshest and tastiest fish I've ever eaten prepared by Japanese masterchef. Loved my stay here!!
4/5 Good
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christine
10/28/2023
Amazing location to the beach
Amazing location. Had a corner view room facing the ocean and a side view of Diamond Head. The view was unbeatable. The location is right across the street from the beach. 6 min away walking to the left was barefoot cafe, which was so good we ate there twice. They give you free sunblock in the lobby and beach towels. There is a rental company that supplies you with certain beach rentals (up to 3 per day) but they also cater to the other hotels in the area and you have to get there early (a few doors down the road) in case things run out. Only thing was that the condition of the rooms is still a bit outdated, but the bed and linens were soft and clean, white down comforter and pillows. Would definitely come back!
5/5 Excellent
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Gaye
10/26/2023
Location is great
5/5 Excellent
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Dennis
10/25/2023
Nice location, staff, great view!
5/5 Excellent
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August
10/25/2023
100% Recommend!
This is a great hotel with lots of free amenities that include everything you need to take to the beach! This hotel sits immediately across the street from Waikiki Beach so its a quick and easy walk. Lots of restaurants and shops right next door. The staff were super nice and helpful. I have literally no complaints. Our room was small but it was ok, since our view was so spectacular (top 18th floor, ocean view!). Just be aware of the size of your room if that is whats important to you. Also know by no means was this a luxury hotel so if you are expecting luxury its not the hotel for you but it is a great hotel nonetheless and i will 100% book here on my next trip.
4/5 Good
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Macy
10/24/2023
I loved this hotel! It has a convenient store, coffee, and a restaurant. In a great spot with impeccable views. My only complaint is that we booked a corner room specifically with 2 balconies. The ocean view balcony was my favorite thing ever. Absolutely gorgeous and very roomy, we stayed out all the time. The other balcony - not even a balcony. It was seriously a window (that didn’t open) with a foot long “balcony” that you couldn’t even access. Don’t pay extra for this. But other that it was a 10/10 experience and we would stay there again.
5/5 Excellent
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Alphonso
10/24/2023
Great customer service. Friendly staff and quick response to service requests.
2/5
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Viraj
10/24/2023
Bad Hotel, Amazing location
TL;DR - You can find better hotels Good - Convenient location - Amazing Views - Coffee Bad - Unmaintained old hotel - Not enough lights in bathroom - Room Cleaning every other day and for whatever reason they come in around 3 PM which is super hot outside so we are in the room at that time. - AC not powerful enough and constantly leaking water - Internet is very bad - Entrance to hotel for car is terrible and hazardous
4/5 Good
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Cindy
10/23/2023
Loved our stay, was nice to walk back from the loud street areas near Dukes etc. and hotel was super friendly and awesome to get umbrellas etc. Only thing from from 5 star was our room carpet or aircon had a midew type of smell. We didnt stay in room much or use aircon whole trip, by choice as we like fresh air. But i think the carpet needs replacing with tiles or air con cleaned was very dusty. Also the hotel perfume was a bit strong for me in the lobby and a needs to be further from air freshner as I almost choked while getting cash out, probably good thing so I didnt spend too much!
5/5 Excellent
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Tracy Ann
10/20/2023
This hotel was in a great spot. The beach was right across the street. You also got free rentals next door (boogey boards, surf boards, chairs etc). There was security onsite 24/7
5/5 Excellent
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Noe
10/19/2023
The staff went above and beyond during my stay. They were attentive, courteous, and very helpful. The room was in great condition and had a gorgeous view of Diamond Head and the beach.
4/5 Good
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Brian
10/18/2023
Location was great easy walking to most places! Lucky it wasnt too hot as airconditioner would have struggled to keep up!
4/5 Good
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Phil
10/18/2023
Worth a Try
Location was great across from the beach on the east end of Waikiki. Comfy beds, clean small well laid out room. Housekeeping was awful. Every other day but never showed up until the day before we left. Had to call for service. Be aware of the daily $46 resort fee and $48 parking fee. If you keep your expectations in check, you will likely enjoy your stay.
5/5 Excellent
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Joshua
10/15/2023
The staff was wonderful. A great stay.
5/5 Excellent
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Dixie
10/11/2023
Would gladly stay again. Staff was very helpful and polite.
4/5 Good
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Mary R.
10/11/2023
Rooms could be a little more updated as well as hallway carpet Close to the beach and staff couldn’t have been any better Didn’t like that there is a charge for late checkout. So basically not an option
5/5 Excellent
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Christopher
10/11/2023
Close to the zoo (right across the street) and the beach is too.,
5/5 Excellent
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Jennifer
10/08/2023
We stayed at Park Shore for 8 nights. The first night we stayed on the 4th floor and it was a run down room but the balcony view was fabulous. The noisy neighbors and and the people at the people at the pool were insany loud. I think they had a birthday party going on. We didnt get much rest but again, the view from the balcony was great and made the stay doable. The next day we moved to a poolside room which was what our main reservation was for. We were leary about it with all the chaos there feom the day before but thankfully the noisy group were gone. The rest of the week we had a relaxing and beautiful stay with courteous other guests that made the stay wonderful. Staff was amazing, conveniece of shops, restaurants, etc around us was amazing. We will be back and we look forward to it. Mahalo to the fabulous housekeepimg staff! I only got to speak with a couple of the girls but they were so nice!
5/5 Excellent
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Rekha
10/07/2023
This place is very nice clean walking distance. Good for everybody. I recommend to stay there. We enjoy our time when we were there. Staff was really good property need little upgrade otherwise excellent for the budget.
5/5 Excellent
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Lisa
10/05/2023
Right close to beach
5/5 Excellent
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Jaime
09/28/2023
This hotel is in the perfect location right across from the zoo. 10min walk to the aquarium. Beach across has barriers perfect for kids. Alot of great things close by
5/5 Excellent
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Rawan
09/28/2023
The whole staff is really nice and really convenient close to everything
5/5 Excellent
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Kathryn Lynn
09/27/2023
I have stayed at Park Shore several times. The property is ideal for relaxing. The staff are attentive and friendly. The pool area is well maintained and very quiet compared to similar properties. The location is perfect for visitors without a car. Everything is in walking distance.
4/5 Good
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Daniella
09/27/2023
Lovely stay but needs improvements
We were on the 10th floor in an ocean front suite. The view to Diamond head and Waikiki beach was amazing. The staff were very friendly and always smiling and accommodating. Loved the location, not in amongst the hectic-ness of Waikiki but a few minutes walk away. Pool was lovely and spacious compared to other Waikiki hotels where you feel like a sardine. We would definitely stay here again, however a few things need improving: Please sort out your fire alarm. Going off in the middle of the night for no reason a couple of times a week is unacceptable. Housekeeping needs to pay more attention to hallways and public areas near elevators. Wifi is terrible, but being on holiday it’s not a necessity I understand the resort fee - everywhere has one but only servicing rooms every other day along with the other issues listed above do not justify this charge.
5/5 Excellent
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Robert
09/27/2023
My wife and i stayed here for our 30th wedding anniversary and we were on the 15th floor with a great view. The hotel left us a bottle of champagne in our room which was a lovely touch.The room was very clean and all of the staff so very friendly and helpful and always smiling.You cant beat the location, accross from the beach and close to lots of shops and restaurants.The pool is awsome with a view of the ocean as you swim. We will definitely stay here again.
5/5 Excellent
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Suzanne
09/26/2023
We loved our stay! Lovely open air entrance, free beach towels, chairs, sunscreen and other beach needs. WiFi included in price is not true of all hotels. Bed and pillows were comfy and Starbucks right next door! The restaurant, Lulu’s is a relaxing, open air gem. Everything we ordered was delicious. Recommend the avo toast, coconut shrimp and bloody Mary’s. The fish sandwich was excellent. Room was pretty basic but had frig and microwave. We would stay again for sure.
5/5 Excellent
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Benjamin
09/26/2023
Great location, close to so much and across the street from the beach! Super friendly staff and short wait for valet to retrieve the car. Definitely would stay here again!
4/5 Good
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Silvia
09/26/2023
Everything was very pleasant until the false fire alarms continuously going off in the middle of the nights. I do recommend that you install fire alarm speakers in the stairwells. We could not hear anything that was going on inside the building. that is important because everyone is walking down cannot hear that the fire alarm was a false alarm. Other than that it is an awesome place to stay we enjoyed our stay until next time Hawaii!!!!
5/5 Excellent
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Rachael
09/26/2023
Great place to stay - rooms a little in the small side but the lanai and the view made up for that. Awesome location, lovely staff and very clean and comfortable.
5/5 Excellent
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sana
09/26/2023
Good location. Friendly staff
2/5
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Rodrigo
09/24/2023
the place needs to be updated
3/5
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Verified traveler
09/22/2023
Friendly staff, clean rooms, good views of the beach. My room did not have a chair/sofa to sit on - only a wood desk chair and the bed….made the large room look a bit sparse.
4/5 Good
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Catherine
09/22/2023
The issue we had for not giving it a 5 star was: in the early morning hours 4:30am the fire alarm went off and no fault of the hotel the fire alarm system also was the communication system for the alarm did not work very well. And we were in the dark what was going on. Later found out by staff that someone was smoking in the emergency stairway and sent off the alarm!! We had great views from our room. But because it is the city there was street noise as soon as the sun was up. Other than that the staff was great, friendly and helpful.
5/5 Excellent
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sonia
09/22/2023
It is close to everything the views are amazing!