1/5
Verified traveler
12/24/2023
I don't normally give ratings. This hotel had gnats, broken dresser drawers that did not close. It had the feel of a hotel used to house the homeless. There was a door on my hall that looked kicked in. The front desk person only responded in yes/no when I asked about anything
2/5
Vickie
12/22/2023
The bathroom door was coming out from frame and it wouldn't close. Phone in the room was broken and there was a roach in the room.
4/5
Good
Kendra
12/04/2023
The property was under construction, but was still quiet. Modern, clean decor and a pretty well-stocked breakfast offering. There were retractable shades over the windows instead of the usual curtains, which allowed for absolute darkness with the room darkening side and filtered light with a sheer one. The pillows are very comfortable, but the bed was a bit stiff for my taste. The staff was friendly enough, but not attentive as I tried to call for towels once and a do not disturb sign another time and there was no answer either time. Housekeeping was very friendly. The pool was warm and fairly clean. The property wasn’t the cleanest, but not disgusting or filthy. All things considered, I would stay here again.
1/5
Jamie
10/18/2023
Rude staff.
5/5
Excellent
Latisha
08/24/2023
Great place to stay for business or personal.
Peaceful and relaxing.
1/5
Wynetta
07/31/2023
When I walk in the building was under renovation. The ceiling tile in the library was down so I decided not to stay.
4/5
Good
Matt
07/28/2023
The people
1/5
Richard
07/05/2023
This property has very few parking areas. Had to wait to check in. No one at the desk. Breakfast buffet was terrible. I have stayed at other comfort inns none are like this
3/5
Michael
06/04/2023
This hotel is being renovated so hopefully it gets better. But the door handle was falling off the bathroom door. The hot and cold water for the sink was plumbed backwards. The shower offered only 2 temperatures, ice cold or lava, I think the shower handle was broken too. The beds were comfortable and the staff was very nice so ultimately I would give this 3/5.
5/5
Excellent
Kenyada
05/30/2023
Clean. Great breakfast
2/5
Verified traveler
04/08/2023
Catfish
The photos for this hotel are like catfish photos. The amount you pay for a night here is absolutely not worth it! There was graffiti on our bathroom sink. It took all night for our room to heat up from 61°F to 63°F. We froze. The room was dusty and dirty.
5/5
Excellent
Jacob
03/17/2023
Clean
Very clean hotel and quite. Beds comfortable. Suite very roomy. Love that it had 2 TVs.
5/5
Excellent
Annie
03/14/2023
The people were very pleasant, the place was clean, price was fair and the breakfast was delicious.
5/5
Excellent
JAMES
02/26/2023
Clean and quiet
4/5
Good
Robert
02/26/2023
Easy check-in
5/5
Excellent
JAMES
02/25/2023
Very nice rooms and quiet night
5/5
Excellent
Nicole
02/10/2023
Unbelievably beautiful remodel
5/5
Excellent
Jordan
12/27/2022
Staff is so nice and helpful. Love the pool!
1/5
Rafael
12/05/2022
We requested a room not on the first floor and we were assigned to room 214 at check-in. My kids excitedly walked into the room to find that someone was already in the room. There was a half naked adult man laying on the bed when we walked in. My kids were scared out of their minds and we all scurried out of the room. We went back downstairs where we were given the option to leave or accept a room on the first floor. It was already close to 11 PM and since there wasn't a manager around we would likely lose our money. We agreed to change to the 1st floor room and asked to speak with the manager in the morning. The manager didn't show so we took their business card went on with our day. My kids spent half the night scared that someone would walk into the room and talking about the half naked man. It was by far the worse experience we have had at any hotel. It was definitely not worth the $140 we spent on it.
If you're considering staying here - I urge you to consider booking somewhere else.
1/5
Savannah
11/29/2022
Hotel policy was ridiculous
We were refused service by the hotel because we live within a 50 mile radius!
2/5
Vicki
10/17/2022
Toilet was loose from the floor. Turned the heat on and the smoke detector immediately went off. Broken stairwell door that slammed every time someone used it. No decaf coffee in the morning. Not that clean. I definitely won’t stay there again.
5/5
Excellent
Antonne
08/07/2022
Ok
3/5
Kenya
06/20/2022
My bathroom was NOT clean. It was black stuff on the wall and bathroom door. Reported to staff and nothing happened. Also a room key was given to my friend by him just telling them my name and the room number. This is disturbing that the staff didn’t seek my permission first. When asked about the situation no one seemed to care. What if he wanted to come back and hurt me later? I was not even informed that the key was issued by staff. Terrible policy to give out keys that easily to someone not listed during booking. My safety was not a priority
5/5
Excellent
Chiquetta
06/14/2022
Nice
They are doing renovations but it was still very comfortable
5/5
Excellent
Verified traveler
06/13/2022
Big room
Great stay! Rooms have recently been remodeled with new fixtures,etc. Outside is currently being renovated and hotels looks rough from outside. Would have been nice to know that hotel is currently under renovation.
3/5
Michael
06/12/2022
This property is under heavy construction so the grounds have construction materials everywhere. The entire 3rd floor smelled like paint, there were bags of trash throughout the hallways outside of rooms, the ac unit was super loud…we stay at a lot of hotels and sometimes you just get unlucky.
3/5
Kari
06/12/2022
Overall a lot of the hotel was in disrepair the room was clean but for the amount of money we spent I expected a cleaner environment
1/5
Verified traveler
05/30/2022
We were not happy with this hotel! We paid $250 a night and it was not clean and there were very little amenities. We were in a non smoking room that smelled like someone had been smoking. Bathroom floor was unclean and staff was limited. For that amount of money there should be nicer accommodations.
3/5
Robert
05/15/2022
They are renovating so it is getting better
2/5
Bianka
05/13/2022
When I first came in the room the air wasn’t working, I killed a roach in the room and the toilet made a lot of noise. The carpet was stained
5/5
Excellent
Debra
04/22/2022
Rest during travel
The hotel was a nice stopping point in a long drive. I enjoyed the pool on the night of arrival and before departure. The suite was large and comfortable. Breakfast was nice and included.
3/5
Amy
04/18/2022
I think this will be a very nice hotel once construction is done and they are fully staffed. Our family checked in to two rooms, and one of the rooms had not been cleaned, so the staff had to give us a different room. The other room was clean but did have loose tiles on the bathroom floor and a moldy shower curtain. The staff also gave someone else our room around 11pm because another family had a card to open our door and said that the hotel told them it was their room. Thankfully, we had the safety latch in place so they didn’t actually come into our room. The pool area was fairly basic and our kids enjoyed it, but the smell of chlorine was so bad we ended up leaving the pool because our eyes were hurting. Breakfast was the highlight of our stay and was delicious with many good options for everyone. The mattresses in the rooms were also fantastic. I slept the best I ever have in a hotel.
4/5
Good
Angela
04/17/2022
Stay was great was not to happy with the comforters had stains and the covers were white. But without that it would’ve been a great stay.
2/5
Michael
03/30/2022
Our room had dirty towels from the previous people. Toilet paper was sitting on top of the toilet. (Dispenser broke) cabinet holding the refrigerator and microwave was broken. Overall dirty feel to the room.
5/5
Excellent
joyce
03/29/2022
Traveling for AAU tournaments
Our stay was comfortable after checking in close to midnight. My only complaint was rm305 toilet needed to be bolted down. It rocked really bad when seated.
3/5
Pamela
03/29/2022
Wasn’t very clean!
1/5
Abdul-Razzaaq
03/28/2022
Initially the hotel was refusing my family’s a stay in the hotel because we live within a fifty mile radius. Room had holes in the walls, telephone did not work, bathroom had dirt on the bathroom door, floor, and dresser. Towels were dirty, no manger available to address these concerns.
1/5
Lora
03/27/2022
Never Again...
One word..... Horrible! The room was not cleaned. The bathroom had hairs in the tub/floor and sink. The mini fridge had ice frozen all inside it. On top of these things, the door to the outside parking lot did not lock at all. So anyone could enter the building at any time of the day or night. The walls are very thin. We heard everything going on in the room next to us....all night long!! And then my biggest issue is the fact that this hotel is pet friendly and I totally get that for those who have pets but they need to make sure to place pets all on one floor that does not include guests with no pets! We heard dogs barking ALL night long from a few doors down the hall. Needless to say we didn't get any sleep which made traveling rough the next morning! I did go to the staff about the door not locking but just got told that they couldn't do anything about it and for me not to worry because they had cameras. In my eyes, they don't know who is a guest and who isn't because they are not there when all guests check in. Tried to explain this but got told to call management if I didn't like it. I have been trying to call the number they game me several times but haven't been able to reach anyone. For what I paid for this room for one night, I feel we should have had a way better experience and will not book with them again in any State! The only half good thing I can say is that they had an ok (not great) breakfast.
3/5
Michael
03/20/2022
Carpet was gross.
The carpet in the room was disgusting. If it has ever been cleaned, it hasn't been for a long long time. Not even vacuumed as there were crimbs everywhere. Stains all over the floors.
There was a Bible on the table that was sticky.
1 remote for 2 tvs.
Water damage all over the ceiling of the room.
The beds weren't bad. There's no way I'd look under one though.
Plenty of space for the family. Not somewhere I'd stay more than a night. The breakfast was typical.
2/5
Diana
03/20/2022
Dirty Pool
The property was somewhat dated. The carpet was extremely dirty. We booked the room as an overnight to have access to the swimming pool. The pool was covered in a white film which we decided was not sanitary to swim in. We ended up leaving a couple hours after checking in. ☹️☹️☹️
4/5
Good
Tom
03/20/2022
We were concerned after reading reviews .
We were pleased with over all stay.
Hot breakfast was a bonus .
1/5
Brenda
03/20/2022
Discount on stay
Hi-
Both our rooms the air conditioning did not work. Front desk said to have you call the hotel and they would give us a discount for not being able to fix the conditions.
3/5
Danielle
03/15/2022
Very disappointed, tried to ask about rebooking the same room, there was nobody at the front desk for 3 hours, people waiting in line to be checked in. The gentleman that finally showed up had friends at the counter, going in and out of a room on the first floor. Trash sat in the hallway by the elevator for over a day, that peaked everywhere. Would not recommend this hotel for the price we paid.
2/5
Michael
03/14/2022
Hotel needs a real refresh
The hotel was very tired in its overall appearance.
From all of the tile on the floor in the bathroom not grouted and simply laying on the wood floor, to the sign at the counter saying the hotel will not rent to persons that live within 50 miles of the hotel, because the locals seem to trash the hotel and the management doesn't want the problems.
2/5
WAYNE
03/06/2022
Looked like it was rated good in general and we were looking for someplace clean and decent. Unfortunately the room was not clean. Carpet was dirty with stains, garbage in the pullout couch- which had a stained mattress that was falling apart. Dirty Kleenex in the window sill. Overall disappointing.
Waiting to hear back from the manager next week.
4/5
Good
James D.
02/03/2022
was a little noisy at night.
3/5
Kim
01/04/2022
Older hotel
It was an older hotel, in middle of renovations. Pull out bed didn’t have sheets, blanket had questionable stains. Front desk had new sheets and blankets.
Bathroom floor was dirty. Wouldn’t stay there again
3/5
Debra
01/03/2022
Clean and comfortable room but very loud mechanical fans and sounds.
5/5
Excellent
Laurie
12/21/2021
Lovely hotel- just passing through. Clean abs comfortable.
5/5
Excellent
Thomas F.
12/04/2021
We had a great over night stay. Good breakfast. Friendly staff
Didn’t use pool because a young guy had his 12 pack of beer he was enjoying. Didn’t want to spoil his party