3.6/5 Fair
958 reviews
Amenities
3.4/5
Cleanliness
3.6/5
Comfort
3.8/5
Condition
3.6/5
Neighborhood
4.3/5
Service
3.8/5
Recommendation
81.7/100

Most Recent Reviews

4/5 Good
Expedia Group verified review
Marc
01/29/2024
Nice pool , lots of vegetation around. Laid back atmosphere.
5/5 Excellent
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Steve
01/26/2024
Great stay
5/5 Excellent
Hotels.com verified review
Georgette
01/24/2024
Thank you to Alexandra & Cesar for their lovely personalities & excellent service. My favorite cozy bohemian hidden gem in all of Miami!
4/5 Good
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Maria
01/24/2024
Is nice good
4/5 Good
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Patricia
01/22/2024
Super fun set up and vibe, great spot. Rooms are basic, and could use a bit TLC but overall well organized.
5/5 Excellent
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Sheshan
01/18/2024
Liked accomodations. Didn't like huge weekend price increase. Wow.
4/5 Good
Expedia Group verified review
Deepak
01/12/2024
Property has nice pool area and place to hang out In the lobby area. Staff not friendly and no cold drinking water refill stations anywhere so you are forced to buy water bottles at a ridiculous price! Location is quiet and has good bus connections along Miami Beach area…
3/5
Expedia Group verified review
Clio
01/10/2024
It was definitely nice for a hostel, especially in the US. The rooms were quite large and had other furniture than the beds which is rare in an hostel environment. The pool area is cute, and it is a short walk to the beach! I did not use them but was offered beach towels and chairs which I appreciated. Other reviewers have mentioned this as well, the location is on a busy street so you do hear cars at night. It was perfect for me for one night, but I don’t know if I would have enjoyed an extended stay here.
5/5 Excellent
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Pierre
01/08/2024
All great
2/5
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André
01/08/2024
Pool cooler and not clean really bad
3/5
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Ivanete
01/04/2024
!!
5/5 Excellent
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Jorge
01/04/2024
Great staff, cleanliness and ambience. I highly recomment this, the best hostel in South Beach! Eslecjally, Alexandra, Victor, Cesar and William.
4/5 Good
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Sophonie
12/28/2023
Liked it ❤️❤️
3/5
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NABIL
12/14/2023
Good
5/5 Excellent
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Serge
11/30/2023
All good
5/5 Excellent
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Michael
11/26/2023
ITS ALL PERFECT BUT THE OUTLETS THAT FALL ON OUR BED
1/5
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EDMOND
11/22/2023
Don't go!
Bad hotel, despicable service. Don't go there.
5/5 Excellent
Hotels.com verified review
rafy
11/17/2023
todo muy bueno la verdad que los trabajadores de hay los mejores estan siempre listo ayudarte en todo me encanto el lugar el trato la cama la pase genial un gran saludo a los trabajadores que hacen posible esto WILLIAN/RAUL/CESAR gracias a ellos la pase perla muchas gracias 24x7 siempre dispuestos ayudar para que la pasemos muy bien
5/5 Excellent
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Michael
11/08/2023
Ceasar is so kind friendly the managers are so nice and helpful. I travel to e Globe but always look forard to staying here.
5/5 Excellent
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Serkan
11/07/2023
I like decoration of lobby
5/5 Excellent
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Travis
11/04/2023
Great customer service and people
5/5 Excellent
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ryan francis
11/04/2023
Cesar and William at reception - they were super friendly and helpful!! You get real value for money here, it had everything I needed and a cheap little essentials shop for bits and bobs!! I would definitely recommend this place and would stay here again.
5/5 Excellent
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Deneyia
10/22/2023
I enjoy this property because the service is excellent and there’s a pool and a club with a DJ on site. In spite of the club is still possible to get sleep during Black Out Hours and Quiet Hours. The property is clean bathrooms are clean. They have activities on site to participate in which is a way for you to meet other travelers from all over the world. They could wash those blue blankets more than they do and this stay the elevator was broken (wasn’t a problem for me but for someone with a lot of luggage this could be a problem). This is one of the best Hostels to stay in in the USA. This is definitely one of the cleanest ones in the USA with great service and consideration for their travelers.
5/5 Excellent
Expedia Group verified review
Ernesto
10/08/2023
Great stay! Staff is super helpful and friendly.
3/5
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Gisele
10/04/2023
Great location, the property could use an upgrade. The pool area is great, but the rooms could be better.
5/5 Excellent
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FABIO
09/25/2023
Amazing stuffs and common area! Have Two different restaurant inside and also a eagle room It’s a bar/club with amazing DJs and beautiful people
3/5
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Holly
09/21/2023
The only complaint we had was no microwave or refrigerator. That sucked no way to cook or keep food
5/5 Excellent
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Diana
09/20/2023
Very nice people working, always doing something to keep the area clean and fun
3/5
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ERIC
09/19/2023
Cool but hallway stank
5/5 Excellent
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Nurlan
09/11/2023
I don’t regret what I chose, everything is super)
5/5 Excellent
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MATAR
09/06/2023
It is really a nice place to stay in. The service is good and it is in the middle of south beach and is close to almost every nice places in south beach. I recommend this place to anyone wishing to visit Miami
1/5
Expedia Group verified review
lenny
09/02/2023
Non transparent. Property not as described. This is not a hotel it’s a hostel. I could not get accommodation. They did not refund me for me to be accommodated I would have to pay extra 700$. When I could outstayed at 5 star hotel in south beach for half the price. So that’s what I did I had to purchase another room at Delano which I should of just done in the first place. I never ever in my existence go to this place nor recommend this property
5/5 Excellent
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Roberto
08/21/2023
Everything was great. Service, scenery, etc. 10/10 experience :)
5/5 Excellent
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Roberto
08/13/2023
Todo fué mejor de lo esperado salvo x 2 de los 4 que com- partimos la habitacion quienes aún siendo conocidos pasa- ron el tiempo discutiendo en alta voz recomiendo la propie- dad por encima de todo,
5/5 Excellent
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Zezar
08/11/2023
Good people and a good welcoming
5/5 Excellent
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Astrid
08/06/2023
The vibes was cool.
1/5
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Henry
07/31/2023
No vibe!
2/5
Hotels.com verified review
Keisha
07/23/2023
Possible bed bugs?
I booked in for a few hours before my flight the next morning and woke up with 4 bites at the back of one of my ankles. I’ve had something similar happen in a hostel in Europe once (concentrated bites in one area) only to find out my bed had bed bugs which leads me to believe this was the case here. I didn’t check the bed for certainty as the girls in my room were sleeping and I arrived very late and had to leave quite early but I’d recommend the staff get up to room 222 specifically bed 4 to have a look. Our window was not open so I’m certain they weren’t mosquito bites.
3/5
Expedia Group verified review
Jason
07/08/2023
The woman that checked me in assigned me to the wrong room. She came into the room while I was in the shower, twice. I went to the front desk and she told me that the room she assigned me was out of order and that I had to move. My bed light didn't work nor did the outlet to charge my phone. I slept fine. No frills place. Need to work on check in procedure.
5/5 Excellent
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Verified traveler
07/04/2023
Would Stay Again
Great location, bar and restaurant and value for money
1/5
Expedia Group verified review
NABIL
06/27/2023
The location
4/5 Good
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LOUIS
05/26/2023
Great place to stay.
5/5 Excellent
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Kellianna
05/23/2023
Loved the affordability near the beach! Quick walk across the street! Had all we needed for a short stay. It was perfect!!
1/5
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SEUNGHYEOK
05/21/2023
It motivated me to work hard
5/5 Excellent
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Shaylene
05/20/2023
Great
5/5 Excellent
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Jose
05/18/2023
Been staying there for years. I was allowed to check in 3 hours early. Had a blast there
2/5
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Raul
05/17/2023
Not safe!!
5/5 Excellent
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Sarah
05/16/2023
The staff is wonderful, the hostel is beautiful, welcoming, calm, and full of interesting global travelers. Shared rooms are nice with privacy curtains. Guests gather around the nice pool to make connections. Kayak rentals near by. This is not one of the Miami Beach party hostels like in South Beach.
5/5 Excellent
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Ralph
05/08/2023
The Freehand was great. It was very convenient to Miami transportation and to the beach.
2/5
Expedia Group verified review
Shawn
05/06/2023
We have stayed at Freehands in NY and LA. We get the concept and vibe of this kind of kwirky hotel. Freehand Miami falls short with the cleanliness we are used to. The laminate floor is old fall, was oily and slippery with who knows what. The room smells stale and damp. On the plus side the bed sheets and towels excellent.
4/5 Good
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Heidi
05/04/2023
Close to beach very convenient
2/5
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Charles
04/30/2023
Very very very happy.Swinging music.
5/5 Excellent
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Sean
04/26/2023
Great accommodation! Would definitely recommend and would stay again. Thx
5/5 Excellent
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bryan
04/24/2023
Raul was great. Quick check in.
3/5
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Lia
04/23/2023
I've always been a big fan of Freehand, but this time was disappointing. The first room we were put in had a strong mildewy smell. We were allowed to move to another one, which was better, but felt the bedding still had that kind of damp smell. Another disappointment was the lack of a water fountain or somewhere to refill bottles. This meant we had to buy water bottles, which uses plastic and the cost adds up too. Please add a water fountain! Pool area and location are great. Still have a soft spot for the place, but felt like it went a bit downhill.
1/5
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Gregory
04/12/2023
More should be said about the accommodation being in a shared room facility; this is way outside the norm.
5/5 Excellent
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Charlotte
04/11/2023
Cool Funky Vibes
Our second stay at the Freehand was great. We wish we hadnt looked under the bed, though (very very dirty) We put up a no-maid-needed sign, but found they entered our room anway, while we were gone. We DID NOT like that. Will always stay here, despite above concerns and inebriated youngin's roami g halls til 4 a.m.
4/5 Good
Expedia Group verified review
June
04/09/2023
Zero WIFI in the room. Women's dorm, 4 bunks is in a closed room with card key lock. Felt safe. Remember to bring a padlock for the lockers - it will hold a carry on suitcase and small bag. My roomies just threw their big cases on the floor in disarray, but it was fine. Just a place to sleep. Close to the beach and a grocery store. When I asked about the wifi they said they'd check into it, but I have a feeling it never works. You need to go out of the room, downstairs to the main lobby for reception.
5/5 Excellent
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Donald
04/06/2023
South beach value
Great place great staff wish pool was open but private showers in room was amazing and a good substitute 🤔
5/5 Excellent
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Alexander
04/06/2023
Excellent friendly staff. Went to all limits to make me happy. I was so tired from a cancelled flight and front desk made my stay excellent!
4/5 Good
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Verified traveler
04/02/2023
Dryness
Pool was out of order for 14 days. Didn't inform me of substitute pool until day 13
5/5 Excellent
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Caleala
03/30/2023
Free hand is very close to the beach close by shopping, eating also the staff was very friendly nice anything you asked there was willing to do and just all around good vibes
5/5 Excellent
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Anthony
03/25/2023
Good
The place was great much better than expected
5/5 Excellent
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Daria
03/25/2023
great experience
5/5 Excellent
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Erica
03/22/2023
It was a very safe environment & surrounding area!
5/5 Excellent
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Sarah
03/22/2023
Walkable to the beach. Helpful staff. Nice shared spaces inside and by the pool for work and socializing. Good combination of a hostel where people share rooms and get to know each other and a hotel so it’s not crazy rowdy.
1/5
Expedia Group verified review
Teria
03/17/2023
This property needs a major upgrade. They had no hand towels to wash up with in the shower everything was dirty they had no ice no cups they had an old refrigerator that barely opened there was not a secure lock on the door the hallway was totally disgusting I would just encourage anybody who's looking for somewhere to stay do not stay here it's not worth it and it's overly priced. You can't even get water the staff was extremely rude in fact they charged us $2.25 per water bottle( ice mountain). IT WAS AWFUL 😞
3/5
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Damian
03/15/2023
Really just wasn’t a fan of how everyone shared the same bathroom
3/5
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Domani Clay
03/14/2023
The bathroom wasn’t the cleanest but it was okay
4/5 Good
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Devon
03/13/2023
Overall this was a good property. I thought it was clean and the staff was friendly. The only reason I wouldn't stay again is for how noisy it is at all hours of the night.
4/5 Good
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Zoe
03/07/2023
Beautiful pool & common area. Room was a bit dingy but for the price, can’t complain
5/5 Excellent
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Elizabeth A
03/05/2023
Clean, great walkable neighborhood. Public paid parking only a block away. Close to the beach.
4/5 Good
Hotels.com verified review
Verified traveler
03/03/2023
Clean and Great Deal in Miami Beach
The room was for my cousin who was visiting. He said ( and sent me pix) of how clean and nice the room was. He was very happy. And he got a bottom bunk which he needed. When I booked it, I didn't realize you could choose by clicking on Special Request. The value was very good. The fees were what was posted on Hotels.com. No hidden ridiculous fees other places try to charge. ( I had seen another hotel try to charge a site fee that was more than the room.) The amenities were good. But Wifi was not. 1mg or not at all. They said they were having probs with the carrier. All in all, a great deal in Miami Beach
4/5 Good
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Timothy
02/20/2023
The vibe is incredibly chill. The staff are incredible.
5/5 Excellent
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Carlena
02/17/2023
The ladies I stayed with were amazing. Everyone was respectful and friendly. The staff was sweet, and the service above and beyond. I’ll definitely stay here again. A refrigerator and kitchenette would be a nice addition. Wonderful vibe at the Shaker bar and restaurant.
5/5 Excellent
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Melvin
02/17/2023
Great
2/5
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alan
02/13/2023
Ignore me if you must
Staff refuses to answer phone, no interest in service
4/5 Good
Expedia Group verified review
Amanda
02/06/2023
Super cute, clean, and kind service. The room was priced right and the bathroom was newly remodeled and very clean. The bar didn't open until after 5. The pool shuts down when the Broken Shaker opens, which is sad because the pool area is so cute, and would be great to come back to your room and chill at your hotel pool and bar if your not into the club scene. We had a private room that we shared. Because of the open nature of the facility anyone can come in and out. We had a situation were a male cornered us in our hallway twice and persistent on trying to get our contact information. We always had to watch that he wasn't around when we neared our hotel room, even to the point of faking something was left at the broken shaker so he would leave our hallway because we were leaving. We walked to the bar and stood there until we no longer saw him waiting in the lobby which had complete line of site of our hallway.
4/5 Good
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Robert
01/29/2023
It was easy for check in and its a bed and bath / shower no bath comfy but loud party till 2 a.m.
4/5 Good
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Dontavia
01/28/2023
We're Going to Miami
I was there for a pre-birthday/vacay. The atmosphere there is certainly "free", very boho chic and after dusk it's the party or meet up spot. Very close to everything.
4/5 Good
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LINA
01/16/2023
Staff was super friendly and helpful
1/5
Hotels.com verified review
Carlos
12/31/2022
Aweful
The staff was rude, very unprofessional amd unpolite.I dont recommend this place. Stay way from here
1/5
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Deanna
12/26/2022
Dirty sheets and rooms. There was a smell of sewage in the hallways. The management offered a refund.
5/5 Excellent
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Lorenzo
12/12/2022
Perfect vibe
1/5
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Samantha
12/04/2022
Do not stay here! It’s so gross, dirty and muggy. The staff are really rude and useless. There don’t answer questions or have any knowledge of anything. I told them the door wouldn’t lock and they just said it never happened before and left it. We stayed in an 8-room all female dorm and the door didn’t lock and they did nothing! Not acceptable.
4/5 Good
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QIANG
12/02/2022
Low price, you got what you pay for.
5/5 Excellent
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Rasheedah
11/29/2022
N/A
4/5 Good
Expedia Group verified review
Jhenny
11/20/2022
This Hostal exceeded my expectations location is great is clean and safe and the Staff is the cherry on top of the Cake Yadira,Yanet and Yamilka were amazing,they are professional helpful knowledgeable and friendly
5/5 Excellent
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Luis
11/20/2022
Was good
5/5 Excellent
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Meg
11/15/2022
Very friendly staff, spotless common area lobby, easy to get to location 😀 highly recommend 👌
4/5 Good
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Martha
11/14/2022
Everything good thanks
2/5
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k. michael
11/03/2022
😞
1/5
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Jake
10/28/2022
Outdated and broken furniture, rooms smell like mold it smells like they don’t wash the filters in the tacky window unit air conditioner, I have pictures of cockroaches in the room, loud music until 4 am right outside the room, police in the property on more than one occasion, police in my room because a guest was robbed, then I was robbed. Hotel staff are not accommodating, did nothing to help with anything, the least they could have done was offer a drink. Management needs help.DO NOT STAY HERE
5/5 Excellent
Hotels.com verified review
Verified traveler
10/26/2022
Very chic place. Will definitely use again
2/5
Expedia Group verified review
Cathy
10/16/2022
I got this room for my son & 82 year old mom who just needed to sleep for the night before going on a cruise. None of the pictures show that it is a bar, not a hotel, and the rooms are hookup worthy, but not for those not looking to party. The bathroom has a toilet in one corner, and shower head in the other, no show curtain, no tub, nothing like the pictures we viewed. How embarassing, it looks like I couldn't afford to put them in a real hotel, and they were up all night from the noisy people partying and the bar
5/5 Excellent
Hotels.com verified review
Kareem
10/13/2022
Awesome stay
My first time ever staying in a hostel so i was a little hesitant but, I must say it was a pleasant experience. The atmosphere was great and the experience had me meeting new people. I stayed in a 4 bed room and bunked with a guys from Poland, Turkey and the Ivory Coast. The room and bathroom were clean. Hostel was in walking distance of Ocean drive or you could easily walk across the street to bus stop and hop on a free trolley that will take you straight down Collins avenue. Awesome stay…would do it again.
4/5 Good
Expedia Group verified review
Conor
09/26/2022
Honestly everything was pretty nice except the bar was intensley expensive! However it was a good time and the staff were very nice and accommodating
4/5 Good
Hotels.com verified review
Verified traveler
09/19/2022
Great location, 4 minutes from the beach and near all bus stops. Hotel has super cool, happy, lush inner yard with pool, bars and great restaurants. Clean and friendly. 24h reception. Good, relaxed vibes. Comfy bed. Loved the bathroom. Will come back! (Only slight minus was that wifi was a bit shaky inside the room, but then the room was also very quiet since it was in the back. Had it's own little front yard with tables and laid back chairs. So I would not have changed.)
2/5
Expedia Group verified review
Alexandra
09/10/2022
This place is more like a hostel. I can’t believe what I paid to stay here. Plus I was charged a resort fee. For what? No amenities, didn’t have enough towels, people coming and going and lounging around in halls. False advertisement
4/5 Good
Expedia Group verified review
Albert
09/10/2022
The rooms were a decent size. Could have more place to hang your clothes. A kitchen with a fridge would be good. I I didn't realize there was a pool until i saw pictures online when i got back home.