5/5
Excellent
Jacquelyn
12/30/2023
Super comfortable! Staff was awesome. No casino in the lobby and no smoking! Will stay again for sure. Went for U2 at the Sphere was right our window!! Thank you !!
5/5
Excellent
Rong
12/25/2023
The staff who helped with luggage is very nice and friendly.
5/5
Excellent
Same as
12/18/2023
Perfect place in Vegas for me
Clean modern spacious feel without the smoke and chaos of Vegas... like a sanctu-ary when you are ready to call it a day. 2 -3 blocks to either cecears or the sphere.
5/5
Excellent
Melissa
11/02/2023
Great greeting, and informative. Got us into our room early which was very nice. Close to everything we wanted to see —perfect for us.
5/5
Excellent
Colleen
10/23/2023
Great non-casino hotel
Nice location. Nice clean and calm escape from casino/strip but close to where I wanted to be.
5/5
Excellent
Cris
10/14/2023
We had a quiet clean room with a big view of the Sphere!
5/5
Excellent
Jacob
10/03/2023
Great hotel. Clean. NO game machines, NO smoking, great service, a full service Starbucks, bar and restaurant. Walking distance to The Sphere. Right off The Vegas Strip rush and traffic. Thoroughly enjoyed my stay!
2/5
Gerardo
10/02/2023
The hotel was decent but the system was slow because of high capacity. Check in took a bit but not awful. What was awful though is that when I got to my room, they gave me the wrong room. I booked a room with 2 beds and they gave me a room with only 1. When i went downstairs to get swapped into the correct room, there were no staff at the counter. I waited 5 minutes but no one ever came. I decided to stick with the inconvenience because I was on a time crunch. Slow, no staff to help, wrong room, bleh.
5/5
Excellent
Hilda
09/18/2023
Very nice quiet clean Hotel
5/5
Excellent
Shade
09/11/2023
Greeted at the door, easy checking in and out
4/5
Good
Shelly
09/05/2023
Would have given The Venetian a perfect score, but for its not having a coffee maker in the suite. Extremely comfortable bed and eye appealing suite, though.
4/5
Good
Linda
07/10/2023
Friendly staff. Pleasant atmosphere. The Good Plate restaurant had great food.
I was unaware of the resort fees that I would be charged when I checked out. Maybe I overlooked it somewhere when I made the reservation.
5/5
Excellent
Michael
07/10/2023
Negative - dog in room next to us yapping for hours
4/5
Good
Gina
07/02/2023
Staff was attentive and nice. Parking was fairly priced. Rooms were dated and walls were not sound proof. Starbucks on property was nice but hours were terrible. Closed too early. Room service menu was limited and no late night service between 11pm-630am.
5/5
Excellent
Tiffany
06/27/2023
This was by far, one of my favorite stays. From the scent of the hotel to the comfort of the room. I wish I didn’t have commitments the day I stayed as I would have loved to take advantage of the R&R!
5/5
Excellent
Graciela
06/26/2023
From checking in to checking out we had a pleasant experience.. Everyone was very friendly and kind. The only hiccup was the rook they gave us was not clean but they quickly gave us a new one. This was the first time staying off the strip and will definitely come back again.
5/5
Excellent
Parag
06/06/2023
Excellent location; wonderful staff, and large rooms
5/5
Excellent
Feizheng
06/06/2023
I hope they can clean the room every day when the client stay more than one day
5/5
Excellent
Craig
06/05/2023
The Westin is clean, safe and the food at the Good Plate was amazing. Also, Hiro at the front desk took very good care of us as we came in late.
5/5
Excellent
Sidney
05/21/2023
quality hotel in a see of sparkle & dazzle
Very good hotel with good price, amenities! Love that they give you reusable metal water bottles & have a water filtration system to refill your bottle whenever you want.
Good restaurant & bar scene too!
Defiant worth a stay if you’re looks for a good quality hotel experience off the strip in Las Vegas!
4/5
Good
Christy
05/04/2023
Business/Personal Trip
Arrived on Saturday afternoon and check in was easy. Asked for a higher floor and they put us on the 12th floor. Perfect. The room was nice and comfy. I have been to this hotel before and the bathroom is starting to show signs of age, but all in all good room. Everyone there was nice and accommodating. There is plenty to do around the hotel. I like it because it doesn't take a half hour to walk to the front door like the other hotels do with gambling tables. And it's more quiet! Would recommend.
5/5
Excellent
Larry
04/30/2023
Quite
2/5
David
04/29/2023
Give this place a miss.
An old hotel with a restaurant with poor food. Air conditioning in rooms that is so loud that it would wake you and it comes on at random times. Give the Westin a miss, for the prices they charge there is much better in Las Vegas. I made a mistake staying here for my business trip.
2/5
Mark
04/16/2023
The parking is so confusing, questions:
1. If I dont check in, can I park?
2. When I need to drive somehwere but not check out, can I do that?
I encountered problem and it was frustrated, I had to go back and forth to check in, find somewhere to park, not sure if its allowed to park, park, drive somewhere, dont know if I need to check out in order to leave the parking spot etc etc. overall it was so frustrating.
Other that, all else is good.
BTW, there is even no free freakfast for Lifetime Gold?
Thanks.
5/5
Excellent
Mario
03/28/2023
Always good to stay at a Westin
5/5
Excellent
Christopher
03/05/2023
Overall great
Great family hotel. Friendly staff, great pool, fitness center, restaurant and bar So nice to have a smoke free environment throughout the lobby and hallways
5/5
Excellent
Kristina
02/04/2023
Clean, comfortable and excellent service!
5/5
Excellent
Salimah
12/16/2022
Service was great. Lots of perks- like free drinks, cookies, bottles of water- made us feel special and well-looked after. We paid a lot but I just think Vegas itself is very expensive. I would never dream of paying these prices anywhere else in the world.
4/5
Good
Amy
10/17/2022
The hotel was nice, clean.
3/5
Jay
10/13/2022
This is a nice hotel, away from the craziness and noise of the strip but totally over-priced at $400 / night. The room was no different than any other $100-200 room
2/5
Prateek
09/23/2022
Poor customer service. Misleading in-room service menus. Filthy rooms. No cleaning of the rooms during your stay.
Categorically would not recommend this hotel! possibly the worst one I stayed at (even when I compare it to some motels).
3/5
Bianca
09/16/2022
It was close to everything and was calm for being in Vegas. We didn’t like the layout of our room. And the last night/ morning our bathrooms toilet overflowed. There was water and foam all on the floor. No one answered at concierge when we tried to inform them. We had to get ready downstairs and when I told the front desk all they said was okay.
3/5
Nichol
09/15/2022
No Daily Room Service
Upon arrival we received a room without a view. The hotel was booked so they were unable to provide another room. The I found small specks of what appeared to be blood on the sheets. Housekeeping did change the sheets. We were asked if we wanted daily housekeeping and we said yes, however during our entire stay NO ONE cleaned our room. This was very disappointing! The hotel did not charge the destination fee, but that was only after we asked. The location was close to the strip, but a bit sketchy looking. I would not recommend staying here if you want to walk around at night.
5/5
Excellent
Paul
09/10/2022
Staff was great and first room wasn’t cleaned that great bathroom had pubic hairs on the floor, but my second room was amazing.
5/5
Excellent
Tiffany
08/24/2022
Love this hotel. Stayed 4 night there. Staff was amazing. And they had a Starbucks in the hotel so that’s a win in my book.
4/5
Good
Verified traveler
08/15/2022
Decent conference hotel room
Hotel location and lobby was excellent. The late checkin (2am) wasnt flawless, but reasonable. Late night clerk could not add parking access to the room keys, but offered free validation in the morning. Room was nice sized, and ac worked effectively. Adjoining room door provided little sound insulation and later in the stay allowed our neighbors non-cigarette smoke to waft into our room. I would request non-adjoining room in future.
4/5
Good
kenneth
06/29/2022
Fine stay in Vegas
It was a pretty good stay and staff very friendly and help. ... the bed was made in a weird fashion -- almost like they ran out of sheets and tried to use 2 twin sheets to make the cover sheet for a king bed. Weird.
Breakfast at the Good Plate was very good.
3/5
Anthony
06/10/2022
Rooms Poor cleaning
1/5
Lina
05/29/2022
Bad Experience Unclean room
The room was not cleaned when we checked in. There were dirty towels in the closet from previous guests. When we called front desk for assistance. They were not helpful
3/5
Malgorzata
05/21/2022
My main complaint is the very noisy AC. This being Vegas, you cannot live without it, but at night you lay awake listening to air blasts that sound like an airplane taking off.
Also, restaurant in the hotel is not high on freshness of the produce, while it charges steeply for the greens.
Service and staff great though, and location great. Beware that the walk to strip albeit short is full of smells and shady folk. Not sure if we come back.
3/5
Ron
05/20/2022
No computers
The front desk computers were down for the entire stay! Checking in took forever. At least the staff was passing out complimentary snacks and drinks. But awful to spend the first over an hour waiting in line to check in.
4/5
Good
Takeshi
02/25/2022
convenient location near the center of the city
3/5
Verified traveler
01/30/2022
Just OK
Overall, the stay was OK. Not what I would expect for a $350 room. The staff were very friendly and attentive. The hotel was in close proximity to various events and venues. There are a few things that could have been better. The WiFi was terrible. It was spotty at best and struggled to open even the simplest of websites (such as Google). It took me 30 minutes just to order a pizza. The room was very loud. Even though I was on the 9th floor, I could hear every car and siren on the street (which continued persistently throughout the entirety of the night). The doors into the rooms are very loud and reverberate through the entire hallway. The room was clean but very old. The TV was not user friendly, although this was not a big deal because I don't watch much TV. The breakfast was great but very expensive ($27 for a buffet-style breakfast). I did not have a bad experience, but I kind of expected a little more for $350.
4/5
Good
silverio
01/04/2022
overall great, the fridge wasn't exactly cold but it was good enough.
2/5
Holly
01/04/2022
It was clean but so plain and old.
2/5
Verified traveler
12/29/2021
Not a quality hotel as Westin
Front desk check in very slow. Walls very thin, you can hear people next door talking and shower! Old hotel not much maintenance other than lobby. More like holiday inn than a Westin hotel that I used to.
5/5
Excellent
Ramesh
12/24/2021
Great location, good service and friendly staff
2/5
Lori
12/04/2021
Restaurant was closed but that wasn’t mentioned on the website no place close worth walking to to eat. Noisy construction. No place to sit and relax in the evening. $31 a day resort fee, $17 a day parking.
5/5
Excellent
John
11/09/2021
Nice rebound
Super impressed with the way they stayed in touch with me during me stay via text and/or voicemail. Had a minor issue that was immediately and happily resolved. The hotel was under construction (updating restaurant), so a "little" inconvenient for meals, but all else was fantastic.
5/5
Excellent
Mabel
10/11/2021
Exelent
5/5
Excellent
John
10/10/2021
From the moment we checked in, to the moment we walked out the doors, our stay was excellent.
The hotel is located a few blocks from “the Strip” so it was quiet.
The staff was fantastic: professional, friendly, and personable. They bent over backwards to help us in any way they could.
The room was clean and well laid out, with plenty of counter space in the bathroom.
The restaurant had great food and fantastic servers. I even saw the manager bussing tables!
The staff really made our stay an amazing experience.
We’ll be back.
4/5
Good
James
10/05/2021
Nice property, very clean. Bed was very comfy, staff was great.
Cons- bathroom needs exhaust fan, better lighting, fridge needs to be bigger, microwave would be nice. Pool bar needs to open sooner, pet fee is $35 per day not per accommodation, no self parking valet only at $20 per day. Pet walking area needs to be bigger.
4/5
Good
Jennifer
08/31/2021
Our stay was good. Had a couple issues at check-in, Staff wasn't too friendly.
5/5
Excellent
Verified traveler
08/22/2021
It was a beautiful comfortable hotel overall, but the pandemic restrictions in the hotel made food service a bit spottier than ideal.
There was also a gift shop with snacks and drinks, but the only iced tea they had was 'extra sweet' -- too sweet even for my sweet tooth!
5/5
Excellent
Verified traveler
07/13/2021
Heavenly beds. No casino. Mature, respectful clientele.
2/5
Verified traveler
07/13/2021
A departure from the Mariott standard
We were not able to check in until the early evening and they couldn’t fulfill the king room we reserved. The reason stated was that we checked in too late (new staff for the evening rolled in). The rooms are outdated and sheets felt like sleeping on plastic. I am blown away this is considered a Westin.
5/5
Excellent
Joshua
07/05/2021
Great stay. No complaints.
3/5
Verified traveler
06/28/2021
The air-conditioning/heating unit was so loud , we had to turn it off in order to sleep. It was 106 degrees outside....we could have certainly used some air-conditioning.
1/5
Derek
06/26/2021
My reservation was not received. I needed to pay again and book another room so that I could have a place to sleep.
5/5
Excellent
Verified traveler
06/22/2021
Great stay clean and friendly
5/5
Excellent
Willard
06/07/2021
Nice
4/5
Good
Darlene
06/01/2021
Good experience
We were happy to be back at The Westin. Happy about the renovations and that poolside has a DJ and Bbq again. The rooms are great and food is good.
Our only complaint is some of the staff at bar and front desk weren’t very welcoming. The pool section could have more lounge chairs.
3/5
Verified traveler
05/31/2021
I don’t like the issue of the parking lot
5/5
Excellent
Alexsandra
05/31/2021
This day was amazing everybody was so nice and so kind. The room was very nice. Nathan the manager is the best he took such good care of us. The only thing that I did not like was the food at the restaurant for breakfast it was cold we returned it and it still wasn't good. 53 for three breakfasts that ended up in the trash but all in all a good stay
5/5
Excellent
Elizabeth
05/24/2021
Great clean quiet location
It was so clean and inviting. We will stay here again when in Vegas.
4/5
Good
Verified traveler
05/08/2021
Location
3/5
Verified traveler
05/04/2021
It was noisy, outside noise was easily heard. Hard to get sleep.
5/5
Excellent
Verified traveler
04/11/2021
Great room & view. Pet-friendly with a designated potty area for pets. The pet fee is actually $35 per day and not per stay unfortunately. I wish they kept it at $35 per stay as that makes this hotel an even greater differentiator from others in the area. Very conveniently located and walkable to the Strip. Loved the smell in the hotel, very nice fragrance - appreciated the cleanliness and smoke/casino-free aspect!
2/5
Verified traveler
03/27/2021
The bathroom tub is horrible (dirty)! The walls are thin and I could hear what my neighbors were talking about! I stayed about 30 mins and then checked into another hotel!
4/5
Good
Verified traveler
03/22/2021
Didnt like the fact that we had to pay for parking especially where there was no other place to park.
4/5
Good
Enrique
02/17/2021
The Westin is Great!! Their pillows?? Not great.
NICE and CLEAN... STAFF was PERFECT, GOOD SERVICE and FANCY CLEAN BUILDING... ... ONLY 1 PROBLEM and COMPLAINT we had throughout our stay was with the PILLOWS THE PILLOWS WERE TO FLOPPY we tried them the first night and woke up with shoulder and neck pain... WE BOUGHT OUR OWN PILLOWS the next day and the rest of our stay was great...
5/5
Excellent
Verified traveler
02/14/2021
The chrome cast capability and complimentary water bottles
4/5
Good
William
01/18/2021
Nice hotel
The hotel is very nice and clean and staff is very friendly, but it is not on the strip and services are limited. This may be related to Covid-19.
1/5
No given name
01/04/2021
Nothing is gud never come back again ..................
3/5
Verified traveler
01/03/2021
Not worth the price
Property is clean and well maintained. However, I felt it was too expensive and the price didn't justify the stay. Also, parking was really costly that didn't make sense. There was no Casino either in the property. Overall, I would not stay in Westin from next time given all these reasons.
4/5
Good
Lara Ewing
12/04/2020
Good. Doing their best under trying circumstances
Effects of lockdown noticeable in low level of staffing (front desk manned by maintenance man while desk staff were in a meeting, restaurant closed until 5 pm, etc.). The hotel is crisply clean and well appointed. Overall, considering the COVID constraints, it was a good place to stay. I like that it’s a bit off the strip.
5/5
Excellent
Mark
11/29/2020
Classy hotel in great location. Very friendly and accommodating staff. Budget friendly. Pet friendly. Easy in and out with car. Near everything.
4/5
Good
donna
11/18/2020
Pet Friendly non-Gaming
We were looking for a dog-friendly hotel. We choose the Westin based on that, and price. The hotel was very nice, the room comfortable and clean. Albert at the front desk was efficient and helpful, even when the hotels computers were down. There is a small dog walk area. I was given a dog treat and poop bag when we checked in. Considering COVID, I wasn't happy paying a resort fee. We never even saw the heated pool and hot tubs that were opened, by our choice. We used none of the "resort" facitilities at the pool or the hotel business center. Albert said our internet was included in the resort fee, although hotels.com led me to belive that WIFI was free. I must say the WIFI was very fast. Premium channels were available on the TV, also "included" in the fee. The beds were clean and comfortable, the shower was also great. There was a pet fee of $15 per night, very reasonable. Room service was available in the evening, and the hotel's bar was also open at night, otherwise no food service except Starbucks in the mornings. Paying extra for parking was required. The area around the hotel didn't offer much, but you could walk a few blocks to the strip for restaurants and activities.
5/5
Excellent
Francine
11/07/2020
Great
Very clean. Comfy bed, as the Westin is known for. Very restful night.
4/5
Good
Christopher
10/29/2020
No sin in sin city
Hotel staff nice. Neighborhood is sketchy not really close to strip or any action. No casino. Bar closed very early.
4/5
Good
Doris
10/14/2020
They never said you has to pay per parking lot plus extra charge for the reourt
3/5
Naria
09/28/2020
The beds are stiff. The bathrooms are out dated and stained. Also, they tell you about a hold also a destination fee but you end up paying twice that amount on top of what you reserved online. It’s a rip off.
3/5
maria
09/08/2020
The hotel is nice and clean for the price.
3/5
Jose
09/07/2020
Our stay was wonderful until we went to the pool the last day there we went to the pool a security guard came up to us only we were just getting out of the pool and yelled at us and said put your mask on We literally that out of the pool soaking wet We told the manager for all they did was compass $50 of Starbucks to shut us up Is that of reprimanding this security guard
5/5
Excellent
Michele
08/21/2020
Quiet retreat clost to the strip
I've been staying here for years because it's a great property with a private parking garage and it's close to the strip. Of course rooms are well appointed and heavenly beds are - well "heavenly". Highly recommend.
5/5
Excellent
Gale
08/09/2020
Perfect overnight
Clean and comfortable. We wanted something for our last night before our flight out. This was perfect!
5/5
Excellent
Yasser
07/16/2020
vegas
really fun on the strip great service next to the left linq
5/5
Excellent
Verified traveler
07/10/2020
Felt Safe During Covid-19 & A Pleasant Stay
Awesome stay, social distancing markers were on floor & in elevators. Staff wore mask & we felt safe amidst covid-19 pandemic
2/5
LINDSAY
07/06/2020
Not happy
No valet, no bell hop, hours of bar n food not good and very disappointing
5/5
Excellent
VegasBound
06/16/2020
The hotel smells fantastic! Because they are connected to a spa, as soon as you walk in you are relaxed by the aromatherapy. Check in was wonderful. The front desk set clear expectations of availability and access due to Covid-19. The gym is nicely equipped. The pool is a smaller than average but there are some cool amenities in the pool area such as gazebos for rental,fresh towels, sun umbrellas and nice lounge chairs. The rooms are pretty standard and come with both a safe and mini fridge. Loved the custom welcome greeting on my TV, and having streaming capabilities was really nice! Lots of lightning, and usb ports for charging. Restroom was clean and pretty good shower head size. Staff is incredibly polite and professional. Will stay in future!
1/5
Magda
06/09/2020
I stayed there and experienced terrible service. I made a reservation and I paid for one room and they gave me another one.
4/5
Good
Joseph
06/08/2020
With all the covid things happening and not alot of thier facilities open ...the srrvice was great the staff great 👍 and rooms were clean and comfortable ...and close to strip also its a hidddn gem i think ...
4/5
Good
Verified traveler
06/02/2020
Spa, restaurants and other amenities were closed because of covid.
5/5
Excellent
Verified traveler
06/01/2020
Good place to stay in Vegas. Clean and close to the strip.
5/5
Excellent
Verified traveler
05/29/2020
The service everyone was really nice, and friendly!
5/5
Excellent
Mark
05/26/2020
The night Front Desk Manager was amazing! Reservation problem and she helped me all the way till it was solved. Thank you!
4/5
Good
Christine
05/25/2020
There wasn’t any shampoo, etc. in the room but it was clean. Covid kept the amenities like the pool, spa, etc to a minimum so I can’t fault the hotel for that. What bothered me is I was still charged a resort fee and had no benefit from it.
4/5
Good
Joseph
05/24/2020
All I wanted was wireless in my room!!!
Despite the COVID precautions, the hotel was in great shape and the front desk was wonderful. However, the wireless in the room never worked. The frustration of trying to work with the tech support (obviously offsite in another country) was beyond frustrating and after multiple attempts, I finally had to give up and work off of cellular. Contacting the front desk about the issue, they said it was out of their hands since the troubleshooting was offsite.
You would think that a major hotel chain would have some way of assisting not using a third-party. I will be if my cellular bill is more expensive this month due to the Westin's lack of wireless.
1/5
Saul
05/23/2020
Last resort type hotel.
This was one of the biggest disappointment of hotels I’ve ever stayed at I got the premium upgraded room and I was excited because it looked so nice in the picture when I checked in the room was BASIC out dated and small I called and asked what was premium about the room and they literally said it’s the room with the city view (other hotels just call it city view room not premium with fake room pics) so I was disappointed in that because all you can see is the big Ferris wheel 🎡 I def did not think 200 a night was worth it and the parking was super crowded and small and you still have to pay parking fee and resort fees (destination fees) this place was just not it I go to Vegas frequently and this was the worst experience of hotel I’ve ever had.
2/5
Verified traveler
05/14/2020
This hotel needs to be renovated. The furnishings are tired, the sofa was dirty, the bathtub had rusty fixtures. The bed was definitely not up to Westin standards, although the linens were clean. Will not stay here again.