4.7/5 Excellent
702 reviews
Amenities
4.4/5
Cleanliness
4.8/5
Comfort
4.7/5
Condition
4.7/5
Neighborhood
4.6/5
Service
4.7/5
Recommendation
97/100

Most Recent Reviews

5/5 Excellent
Hotels.com verified review
Yasmin
01/06/2024
Christmas
Awesome customer service awesome smiles greeting Especially John in front desk and Carlos , Maria
5/5 Excellent
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Aleksandra
12/30/2023
Rooms are convenient and the area felt safe. The breakfast was awful: they ran out of the food, dishes, and the food was not tasty.
3/5
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Scott
12/03/2023
Not great, Not terrible.
The TV didnt not work in the first room we went to. After 30 minutes of the Engineer trying to connect it we asked for another room. We were given another room, 3 floors higher so I was happy with that. But I could never get the Wifi to connect to my phone and the cell reception inside the hotel is terrible. All in all not a bad place, but for a Marriott hotel I expect more.
5/5 Excellent
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Alice
11/21/2023
Comfortable beds, easy parking under the hotel.
5/5 Excellent
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Kitty
11/13/2023
John at check in was a joy!
4/5 Good
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Edward
10/10/2023
Enjoyed our stay!
5/5 Excellent
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Bethany
09/21/2023
Excellent service, room was comfortable and quiet, tons of great nearby restaurant options. Breakfast was excellent.
4/5 Good
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Annette
09/05/2023
Great location and service but some of the furnishings are quite worn and should be replaced. We asked for a room change based on this and we're promptly given one. Good breakfast, safe neighborhood and clean. Better 3-star experience all on all.
5/5 Excellent
Expedia Group verified review
RobertaJean
08/30/2023
This is a great place to stay if ever going to D.C. The Metro is a few blocks away and takes you right to the heart of the city where all the museums are situated. Parking is under the hotel but you do have to pay a daily rate. Many great places to eat within walking distance.
5/5 Excellent
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Mindaugas
08/21/2023
Biggest surprise was a front desk guy name John (if I remember correctly). Super polite and very helpful human being. Thanks a lot!!!
5/5 Excellent
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michael
08/02/2023
Good
5/5 Excellent
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Lisa
07/31/2023
We were allowed to check in a few minutes early, which was a plus because we were exhausted from our drive and visit of a local museum in DC. The front desk clerk was very cheerful, welcoming, and knowledgeable. He informed my husband and I of all of the available amenities and he raved about the great free breakfast that we could take advantage of in the morning. Having experienced many hotels with very minimalistic continental breakfasts we were skeptical. To our delight, the breakfast was incredible and the staff made us feel right at home! We enjoyed our stay very much. The one thing that the hotel could do to make experiences better is to install easily adjustable registers on the air conditioner / heat vents. The vent in our room was positioned to blow directly on the bed and had no lever to easily redirect the airflow in a different direction. Outside of that, or stay was perfect.
5/5 Excellent
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YEYMY
07/10/2023
Very clean and organized. Good service. Excellent to go with your family!
5/5 Excellent
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José
07/09/2023
We were visiting Washington DC and decided to stay in Arlington and take the Metro into town. Great decision! Arlington is beautiful!! Very walkable city, lots of great restaurants and the metro is a way better option then driving and parking in DC. The Residence Inn was a great hotel. Rooms were clean, breakfast was good and staff was very helpful. Would definitely recommend and would stay again.
5/5 Excellent
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arja elisa
07/08/2023
This is our fourth stay in the past couple years. The front desk staff at night is awesome !! It’s nice to return and see the friendly smiling gentlemen there. It’s like coming home. The rooms are bright and views are great
5/5 Excellent
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Michael
07/04/2023
Staff were friendly and on the ball. Very clean. Short walking distance to many restaurants. A big park for kids is across the street. Underground parking garage was very convenient and useful.
4/5 Good
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Russell
06/28/2023
4 nights in DC
Don't get me wrong. The room was good and everything but the ceiling fan didn't work, and they're a little issues like the plug coming out the wall. But it also looks like they just had got done remodeling. Their breakfast was pretty good too
5/5 Excellent
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Erin
06/26/2023
Love it! Always a great stay! Great service and a beautiful clean room…every time.
5/5 Excellent
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Verified traveler
06/20/2023
The staff always had a smile and a positive attitude. Very clean and good location. Would stay here again if I was in the area. Parking was $28 a day in the basement garage.
5/5 Excellent
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Borislava
06/12/2023
Love all, staff is super helpful! Great location!
5/5 Excellent
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Gloria
06/12/2023
The view
4/5 Good
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Chris
06/12/2023
Everything was great the only downfall was the pressure in the shower was weak
5/5 Excellent
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Dorothea
06/11/2023
Nice quiet hotel, excellent beds, breakfast not great, slow elevators but will stay here again.
5/5 Excellent
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Marc
06/10/2023
Front desk staff was exemplary, from the day shift’s check in to the night crew providing plates and cutlery for our impromptu gathering in the lobby. 🤗
5/5 Excellent
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Heather
05/30/2023
Family stay( 3 kids 3,8,10)to visit DC attractions. Close to main road into DC. We had a suite which had kitchen, table fridge and microwave. Nice hot breakfast included. Dominoes pizza right outside. Parking garage was extra but right below hotel. Pool was smaller but fine for us. Will stay here again if in the area.
5/5 Excellent
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Alan T
05/30/2023
Very Satisfied
Very clean and comfortable. Got a free upgrade when we checked in. Had a great view of the city. Had free breakfast the entire time and it was delicious. Great location. Safe area, walked a lot late at night and had zero problems.
5/5 Excellent
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Krzysztof
05/29/2023
There was nothing negative about the hotel. The staff was amazing, the room was clean, there were plenty of dining options. Metro stations are within walking distance. Parking is paid but convenient.
4/5 Good
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Richard
05/28/2023
A very nice hotel with very friendly staff. Very clean and comfortable. The only negative is the $28 per night fee for parking.
5/5 Excellent
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Sameer
05/14/2023
Overall Great Hotel
Clean hotel near great restaurants and metro. Breakfast is decent though "hot" options for vegetarians/vegans is limited. There is daily oatmeal and way to make waffles. Internet was surprisingly not working the entire stay for some unknown reason, so I could not telework. Staff very nice.
4/5 Good
Hotels.com verified review
Cheryl
04/28/2023
Very Safe feeling hotel in a great neighborhood.
Our stay was good. The staff was friendly and the hotel common areas were clean. The neighborhood felt very safe for walking and the Metro station was two blocks away. It is a pet-friendly hotel and looks like our room sustained some damage from a past pet. The bureau in the second bedroom was chewed on. The drapes had some holes in them. The kitchen chairs showed wear and the freezer had dents in it. None of this effected the function of the room and we had a great stay. The pool is very small, but has a lifeguard on duty. There is no hot tub.
5/5 Excellent
Hotels.com verified review
Verified traveler
04/22/2023
Family trip - Good stay
First time visiting D.C. and we tried to find a place that is within our budget. The hotel/room is super clean and quiet; shower and bed are very comfortable; very easy to get in/out the parking garage (which is connected to the hotel, and it's not crowded), the overnight parking fee is affordable. It is close to the highway and we drove (short ride) to D.C. everyday and stayed there all day for sight seeing. Staff are polite, we also used the pool area (a bit small) and the gym room. There is a small park located on the opposite side of the hotel, morning/evening walk is great. Supermarket is close by, and there are many restaurants near by, can definitely find one you like!
3/5
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Brian
04/15/2023
Pros: Great location. Breakfast was okay. Cons: Poor upkeep of room and facilities
4/5 Good
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Amy
04/14/2023
Room was perfect. Clean, comfortable beds and very quiet. Only problem was one of the outlets next to the bed did not work so I could not charge my devices close by. There is a clock next to the bed but it’s so dark, you can’t see the time.
5/5 Excellent
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Mary
04/11/2023
Fantastic Stay For Our Family of Four
We enjoyed our stay here. The staff was friendly and attentive; our room was spacious, comfortable and exactly as advertised. The kitchen was decently equipped but for a room that accommodates up to 6 people there were not enough dishes/utensils and the 2 pots included with the kitchen were rather small. Daily breakfast was on par with other comparable chains we've stayed in. Everything was very clean and orderly. I needed a few things during our stay - an extra blanket, extra pillow, and a plunger (!). Each time I texted the Avvi assistant I got exactly what I needed promptly delivered to our room. Also, I really appreciated how quiet our room was! Great location in Arlington; about a 7 minute walk to nearest Metro station. Felt very safe to walk around the neighborhood, even late at night. Great playground across the street from the hotel for kids of all ages!
2/5
Hotels.com verified review
Janet
04/05/2023
Disappointed by reservations
We reserved a suite with 2 suites with 2 queen and hotel appointed us 2 suites with a king instead. This was VERY disappointing given the 4 guests staying in a single hotel room. Residence Inn claims this is the he fault of hotel.com and would not accommodate.
5/5 Excellent
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Karen
04/01/2023
The front desk staff were helpful and courteous.
4/5 Good
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David
03/03/2023
Clean
2/5
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Marina
02/26/2023
Unfortunately we did not have hot water in our room through duration of our stay. We brought it up to front desks attention numerous times and they advised that it was fixed on day two but it was not the case. On the last day we have been given a key to another room to have a hot shower by one of female manager - it was much appreciated. One of the evening managers said that we will be given a one night discount for the inconvenience and we mentioned that it was prepaid and got told that its not a problem but during the check out we were told that no discount will be given. Property also lacks cooking utensils, we had to ask for frying pan and pots to be able to cook as apartment has cooking facility. Also no kettle available to make tea and could not be provided.
2/5
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Elena
02/20/2023
We were expecting something much better
The hotel is nicely decorated, the in room kitchen is nice but the beds are very uncomfortable. The pool hours are so short that it’s impossible to actually experience it. Very disappointed and upset. We booked this hotel bc of its pool.
5/5 Excellent
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Andrew
01/05/2023
Good hotel, would stay here again. Friendly staff.
4/5 Good
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Verified traveler
12/20/2022
Good Value
Staff was friendly and helpful. Continental breakfast and coffee was good. Fridge in room was extra loud and interrupted sleep.
5/5 Excellent
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Jerry
12/19/2022
Residence Inn Ballston ☆☆☆☆☆
Second year at this Hotel. My family and grandchildren volunteer for Wreaths across America at Arlington National Cemetery. This hotel is one of the Best I have every stayed at. The pool, restaurants and location near the Cemetery is Excellent!!!
4/5 Good
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Kimberly
11/29/2022
This is a great location with public access to the DC area, restaurants, and convenience stores. The complimentary breakfast is also helpful in starting out the day with low stress in a very busy area.
2/5
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Nicole
11/18/2022
We were disappointed overall. The location was good but the room was very run down and not cleaned well. There was a used bar of soap stuck to the shower dish, someone must have clipped their nails because those were on the floor too. The cabinets were all scraped and run down. The carpet trim came off and was peeling back. There was a lot of black dirt above the wall vent and something was stuck in the kitchen light fixture. We chose this hotel because it said there was a two queen suite available when I booked it but upon arrival they said it wasn’t available and gave us a king with some roll away beds. They took up the entire family room area and we had to jump over things to get around. I don’t know how people left so many good reviews because our experience was pretty bad.
5/5 Excellent
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Verified traveler
09/29/2022
Business
amazing
3/5
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robert
09/09/2022
Nice area. Arlington felt safe and clean. Totally enjoyed it.
5/5 Excellent
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Frank
08/31/2022
Great place to stay with family. We stay at a lot of hotels and this was the best. Clean, safe and great staff.
2/5
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Charles
08/30/2022
We were not aware that the room we were given had a thermostat that was broken. When we went to bed it was blowing cold air continually that we could not adjust and then about 3 am we woke up to no AC and a very hot room. We complained the next morning to no avail. They said they could exchange rooms for us but we were checking out that morning.
3/5
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Fan
08/14/2022
what I like is the family friendly design and space of this hotel room. However, the room has a weird smell of mold and bleach. The built-in air filter was covered by a layer of dirt.
5/5 Excellent
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Sidria
08/09/2022
I frequent this establishment often.
5/5 Excellent
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Hubert
08/09/2022
What a wonderful hotel. Very clean and spacious. Easy walk to the Metro and local eateries. Staff was lovely and the breakfast was delicious. We will be back.
5/5 Excellent
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Eddy
08/01/2022
The Real Marriott
Now this is what I expect from a Marriott. 5 star red carpet treatment. Flawless check-in process. I informed the staff my family and I would be coming in late. It's very refreshing to have a professional staff regardless of the hours. Everyone here treated me with the upmost respect. Other Marriotts need to follow their lead. I was even surprised with a room upgrade. Fabulous experience. Thank you Marriott!
5/5 Excellent
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Elizabeth
07/17/2022
The suite was great. We saved $ by making some of our meals. On-site laundry was convenient. Walkable to Metro. Breakfast included. Perfect for a family - we would book again.
4/5 Good
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See Won
07/03/2022
Located in a not-too-busy area, walkable distance to dining locations, close to a small park
5/5 Excellent
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Lance
07/03/2022
Loved it!
4/5 Good
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Patricia
07/01/2022
Very nice place to stay
5/5 Excellent
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Borislava
06/27/2022
Everything!
5/5 Excellent
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Borislava
06/13/2022
Excellent, convenient location, had everything I needed for my stay
4/5 Good
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Verified traveler
06/12/2022
Reliable, clean & bright, delightful staff
We definitely miss the waffle makers at breakfast :) but this hotel is super reliable and we’ve used it many times. It meets all of our requirements, including pet friendly. It is so convenient and always clean and welcoming. The staff are delightful.
4/5 Good
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Abdirahim
06/03/2022
Great for families
3/5
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Saige
05/26/2022
I enjoyed the area a lot. There are a ton of things to do and places to eat. Upon arrival our room was not cleaned and we had to go back downstairs to change our room. The staff was kind but did not offer and other service to offset the inconvenience
5/5 Excellent
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William
05/23/2022
Clean and spacious.
Very clean room with close access to restaurants and the metro. Plenty of room for our family and the breakfast was great for all. Would book another stay here.
5/5 Excellent
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Stephanie
05/13/2022
The staff was wonderful. The rooms were clean and perfect.
5/5 Excellent
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Joseph
05/09/2022
Staff was extremely friendly and helpful. Room was spacious comfy and clean.
5/5 Excellent
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Roman
05/09/2022
It's clean, spacious, really nice. What took it over the top was when I went for breakfast and they had metal forks, knives, regular plates and coffee mugs (no cheap disgusting plastic). Coffee tastes so much better from a mug.
5/5 Excellent
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Peter
05/06/2022
4 days in Arlington
Convenient location. Breakfast was good.
5/5 Excellent
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Lawrence
05/03/2022
Very nice hotel. Met every need.
4/5 Good
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Kacie
04/16/2022
I liked the safty at this hotel. You have to use your room key to use the elevator to the rooms. It was nice to know your a little mlre secure.
5/5 Excellent
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Amanda
04/14/2022
This is a great hotel for anyone with kids. Close by to attractions but in a quiet neighborhood with a really nice playground across the street. Very clean and staff was friendly. Will definitely be staying here again next time we visit our family in the DC area
5/5 Excellent
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Kimberly
04/04/2022
Excellent place to stay. Close to metro, easy walk. Quiet, didn’t hear people in hall or next door. Would definitely stay here again!
5/5 Excellent
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Sara S.
04/02/2022
Great room and great service!
5/5 Excellent
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stanley
03/25/2022
Reds minor repair
5/5 Excellent
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Anna
03/07/2022
Hotel Perfection
Hotel perfection. Super clean rooms, tons of amenities.. walkable distances to everything you’ll ever need.
5/5 Excellent
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Kimberly
03/07/2022
Great place, very friendly & professional staff!
I stayed here for one night to see my college son in a show nearby. The location is great - very close to Reagan airport, plenty of restaurants within walking distance. the staff was friendly, professional and very helpful. Room was clean & big and well stocked (I had a 1 bedroom suite.) They didn't even charge crazy prices in the little convenience market! Also , this seems like a silly thing, but the shampoo & conditioner were totally different shape & sizes - which is SUPER helpful when you need glasses to read anything and obviously don't have those on in the shower! I've never had that at any hotel, and it was a huge help! Would definitely stay there again.
5/5 Excellent
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Ariel
02/22/2022
All perfect. Awesome customer service. Very satisfied
5/5 Excellent
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Stephanie
02/16/2022
Nice stay.
We recently stayed at the Residence Inn in, Arlington. Was a great stay and worked out very well for us. Hotel staff were very accommodating for an early check in and floor, and very friendly. We stayed in a king studio that was clean and spacious, and well appointed. The beds were clean and comfortable. Parking was an extra cost but probably worth it considering your vehicle was safe and didn’t have to look for on street parking which is limited. Breakfast was ok. Overall great stay.
5/5 Excellent
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Samah
02/14/2022
I liked this hotel a lot and really enjoyed my stay. Very quiet and comfortable as well as clean.
5/5 Excellent
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Tori
02/07/2022
Super clean! Walking distance to metro. Nice restaurants everywhere! Staff was super nice! This is now our go to stay when visiting the DC area!
5/5 Excellent
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Jeffrey
01/24/2022
Well maintained and comfortable.
5/5 Excellent
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John
01/20/2022
Very clean and great location
5/5 Excellent
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Paul A
01/12/2022
The location is excellent for this area of Arlington.
2/5
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Anne
01/12/2022
I booked this hotel through Travelocity. The $150 non-refundable pet fee was an unwelcome surprise. The front desk said it's clearly stated on the website, but that's not the case for Travelocity. I would not have stayed here if I thought the room cost would double with a pet. The only other hotel to charge a pet fee on my trip so far was $25. Taking a break from Residence Inn for a long while.
5/5 Excellent
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Inge
01/11/2022
The staff was GREAT, very helpful and courteous. The hotel was immaculate.
5/5 Excellent
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Susan
01/09/2022
Great for families
Comfortable , convenient. Great service.
5/5 Excellent
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Allison
12/31/2021
Always love staying here. Spacious clean rooms and quiet.
5/5 Excellent
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Tine V
12/25/2021
Great friendly front desk help & housekeeping delivery, timely and friendly.
5/5 Excellent
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Jerry
12/20/2021
Outstanding!!!!
3/5
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Romayne
12/19/2021
The furniture is outdated, some of the chairs were dirty, fabric worn off, dusty and dirty. The beds were comfortable.
5/5 Excellent
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Nahum
12/06/2021
Easy access; close to my business meeting location, good foor in the area
5/5 Excellent
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Chandri
12/03/2021
Very comfortable snd great staff
Thanksgiving visit to area. Hotel was clean, updated, and roomy. Kitchen was well stocked.
5/5 Excellent
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Danikka
11/24/2021
Perfect
Clean spacious space, centrally located to Metro, dining and shopping. Great breakfasts and professional hospitality. Perfect for our Girls’ weekend.
5/5 Excellent
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Marianne
10/19/2021
Very comfortable, small but spacious enough. Convenient to my daughters residence made this a no brainer. I would recommend this place to anyone visiting the Washington DC area.
4/5 Good
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Yonatan
10/11/2021
Good
Overall good expiriance. Nice breakfest, frindley and helpfull staff. The disheasher didn't work well, wich in a 2 week stay was not so great.
5/5 Excellent
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Barbara
09/15/2021
Great hotel in Arlington
The staff was outstanding. Very accommodating. The room was nice everything clean. Good value. I would stay there again.
4/5 Good
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shiu
09/06/2021
Convenient to neighborhood
5/5 Excellent
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Verna
08/29/2021
All around excellent
4/5 Good
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Verified traveler
08/20/2021
Friendly staff and location was good
3/5
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Verified traveler
08/03/2021
Location is excellent, right next to downtown Arlington. Good size room.
1/5
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Verified traveler
07/20/2021
The room had a broken lamp and trash on the floor.
5/5 Excellent
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Verified traveler
07/07/2021
July 4th Arlington Visit
Residence Inn Arlington is hands down one of the best hotel experiences I had in my life. The hotel rooms were immaculate, the front desk personnel were friendly and patient. Parking is cheaper than all other hotels I considered, and there are restaurants, stores, bars, metro, and a park in walking distance.