2.8/5
329 reviews
Amenities
2.8/5
Cleanliness
3.2/5
Comfort
2.8/5
Condition
3/5
Neighborhood
3.6/5
Service
3.2/5
Recommendation
67.5/100

Most Recent Reviews

5/5 Excellent
Expedia Group verified review
randy
01/27/2024
Nice staff
5/5 Excellent
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randy
01/26/2024
Nice staff
5/5 Excellent
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randy
01/24/2024
FREINDLY STAFF
5/5 Excellent
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randy
01/24/2024
FREINDLY STAFF
1/5
Expedia Group verified review
Vicki
01/11/2024
As soon as I walked in my room I saw a roach crawling around
3/5
Expedia Group verified review
Loretta
11/26/2023
Courteous Staff
5/5 Excellent
Hotels.com verified review
Cathy
11/11/2023
Great Stay.
This was a very comfortable and safe place to stay. The staff was freindly and pleasant.
4/5 Good
Expedia Group verified review
Amanda
11/10/2023
It was nothing fancy and the bed wasnt great. It did come with a full fridge, stovetop and microwave in the kitchen though which would be super convenient if you were staying longer. We just needed a place to crash for the night and it was a pretty solid spot.
5/5 Excellent
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Peter
11/05/2023
Large rooms, clean. Pleasant stay.
3/5
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Jordan
11/05/2023
Couldn’t tell which side of the building was the front or the back. The front of the building by the entrance had random lumber stacked against the building, just not appealing to the eye. Gave my boyfriend and I an off-putting vibe. Experience overall was decent
2/5
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Jason
10/23/2023
The staff was friendly, the other tenants were loud and looked homeless.
1/5
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Almira
10/22/2023
The smell of cleaning products made me sick to my stomach I had to leave after a hour and book a different hotel. Neighbors around me were loud and running down the halls at 4 pm
3/5
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Gretchen
10/16/2023
The key did not work when we went into the hotel.
1/5
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Katlyn
10/08/2023
The room smelled like god urine When i asked for another pillow i was told no I was also told no for towels when i asked for extra
4/5 Good
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Megan
09/15/2023
The only thing I'm upset about is that it's been a week and their Preauthorization charge still hasn't fallen off.
1/5
Hotels.com verified review
Lori
08/28/2023
Rude, Intimidating staff
Fire alarm kept going off.. Staff were BEYOND rude.. very intimidating, almost threatening. When I called to attempt to assist my young adult daughter, he (staff) refused to give me his name, then hung up on me. Took the security guard and went to my daughters room demanding to know who just called, and told her to tell me NEVER to call him again. My daughter was in tears and afraid to leave her room to exit the hotel. I have requested a refund as she finally did leave from a back exit.
5/5 Excellent
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Kevin
08/25/2023
The staff were fantastic. the rooms are a bit dated but very clean
4/5 Good
Hotels.com verified review
Verified traveler
08/13/2023
The staff were friendly and the room was pretty clean. Maybe needs some updating as far as furniture and kitchette but other than that a pretty good stay.
5/5 Excellent
Expedia Group verified review
Chrissy
08/12/2023
Great place to stay
1/5
Hotels.com verified review
Lindsey
06/29/2023
Disgusting if you're thinking think twice
One of the worst experiences I've ever had the air conditioner didn't work it smelled like pets all through the place not only did the air conditioner didn't work in my room they did not have the air going in the hallway so it made the pet smell even worse when I came out to see what I could do about the air conditioner not working the armed guard I said guard like whoa never had one of those before and they say it's a city ordinance but it really isn't because none of the other hotels in Arnold have armed guards been to everyone of them and then they tried to play like I'm stupid like I don't know how to use an air conditioner requested a refund and was denied actually she hung up on me
2/5
Expedia Group verified review
Tanya
05/29/2023
I had booked & paid for my stay through Expedia. But, for some reason, the payment seemingly did not post in the hotel's computer. So, when I arrived, I was told that I would need to pay again at the desk- not only the advertised price on Expedia, but an extra, non- refundable $50.00 ( tax) pet fee NOT originally advertised on their Expedia write-up. I was also asked to pay the $5/per night fee for the pet, but this I WAS expecting, as that fact was included in the hotel description. The night clerk suggested we call Expedia to correct the matter of my payment which had posted on my credit card, and the Expedia attendant on the line was both pleasantly & quickly able to solve that matter. I then paid the $55 separately and was finally able to be issued a room key. After three long days of driving across the country, this was not exactly a good start to the relaxing evening I had been looking forward to since booking these accommodations earlier in the day.
1/5
Expedia Group verified review
Joyce
05/10/2023
This place is horrible and they are so unprofessional and rude. I give 0 stars, do not stay here even if it’s your last resort.
1/5
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Kimberley
10/17/2022
The manager was very rude and I felt unsafe at this location.
3/5
Hotels.com verified review
Natalie
09/26/2022
Bugs!!! Everywhere in my room! The bed, the floor, the wall, the counter. It is also RIGHT by a major highway so its LOUD all night. Hair in the sheets that were not mine. 2 positives is staff is friendly & also walking distance to grocery & other shopping. Bed was ok. Firm if you like that
2/5
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Kyle
08/08/2022
We went to the sprint car races and came home at 2am and as per usual we were pretty dirty from the races, all we wanted was a warm shower and the best we got was cool water and no shampoo. I don’t ask much from hotels as I’m only there a few hours to get a little rest and move on all I want is some climate control, a comfortable bed and a clean shower that puts out proper temp of water and a small bottle of shampoo/soap bar. For $150 your property should be able to deliver that.
2/5
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Deborah
07/28/2022
Issues at check in, given a different room because they said others with pets took our room. Ice makers did not work. Elevator was down. Front desk clerk checked others in first when we were told to wait.
2/5
Expedia Group verified review
Colby
06/28/2022
I would stay here by myself for work if needed, but this isn't a family hotel. The location of this hotel is great. The hotel itself is a different story. We got to our room and the door wouldnt latch shut. Told the front desk staff who in turn told maintenance, and then nothing happened. Told them again the next day and was told that maintenance probably wouldn't be in that day. Eventually the front desk staff had someone adjust it to be workable until we left. The floors were also filthy. Within 5 minutes of getting in the room and running around my daughters feet turned black. Had to borrow a broom to clean it ourselves. Bed was uncomfy. The proce is misleading also. I couldve booked an entire week on the hotels website for 100 dollars more than I paid on Expedia for 2 nights.
3/5
Hotels.com verified review
Shonda
06/11/2022
No no no
Was assured by the check in that they really have improved! Well I never been there before and I won’t be back! Wanted to leave as soon as I walked in! Mopped with dirty water! Dirt everywhere and toilet seat was broken!!! Yuck yuck!! It’s basically a place to live if you don’t have a home!!!
1/5
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Glen
06/06/2022
Poor attitude of desk clerk. No ice machine No toiletries in room Fight in room next door during night brought police in. NOT SAFE TO STAY HERE!!!
2/5
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Majaya
04/25/2022
Couldn’t find any of the staff most of the night, tiles on the floor were coming up everywhere, just all around kinda dirty. I know for a hundred dollar room I’m not expecting the best but definitely expected better than that.
2/5
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Jonathan
04/21/2022
The property was clean and nice but it was eerily quiet within the room and you could hear all of the trucks passing on the nearby highway along with you could hear what was going on out in the hallways or in other rooms throughout the entire night. The employees that I dealt with were awesome though they were great and hospitable just like you would imagine and want at a hotel. My girlfriend and I really couldn't sleep at all throughout the night and so we stepped outside to get some fresh air and listen to music in my vehicle and walk the dog, and every time we were outside, multiple other people staying there who seem like they were tenants that they stayed by the week of the month we're up and bustling around at all hours of the night.
3/5
Expedia Group verified review
Adam
02/05/2022
Pros: Surrounding area is nice. Cons: the entire hotels smells like cigarettes….including the pillows and towels. Extremely loud all night. Room wasn’t very clean. Was asked by someone in the hall if I could give her money. Elevator smelled liked urine. Do yourself a favor and spend the extra money and stay in a different hotel in the area.
2/5
Hotels.com verified review
Simon
01/16/2022
Not pet friendly
Checkin requires all ID's of individuals staying. One night stay with a dog is $63 (I don't personally call that pet friendly). Sink and toilet didn't work, and shower was dirty. Internet that's fast enough for streaming is $2/day.
3/5
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Connie
01/07/2022
Check in staff was great and friendly told me about nurse discount because I travel. When asked evening staff Derrick he agrees told me to bring my badge to front desk. Asked staff y’all white male and he informed me there was no such discount because rooms were discounted enough was very rude and dismissive.
2/5
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Michael
12/30/2021
I told receptionist not to charge my credit card, that I would pay cash for the room when I arrived. She said they never charge the credit card util after the guest arrives. I get there and they had already charged my card and gave me a hard time when. I asked the manager to uncharge my card, and let me play cash, as they had agreed. Eventually they did, but they made it as unpleasant as possible.
2/5
Hotels.com verified review
Earl
12/28/2021
Horrible!!
The staff was cold and unwelcoming. Every single night I have to call the front desk for other guest that “live” there having fights. Marijuana roaches and Blunt roaches all over the property. Horrible stay!!
1/5
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John
11/11/2021
Obvious residence for transients. Constant smokers at each intrance with loud gatherings at all hours by residents and staff. Extremely RUDE staff. Derrick at front desk did not even speak when asked to fix my card key that stopped working. Limited hours for help from the staff at the front desk. Developed a mysterious skin irritation and itching after the 1st night.
2/5
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Robert
11/09/2021
Lot of did not haves. Sleeping uncomfortable due to bed design and poor pillows. Value to cost was okay, but not my preference.
3/5
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Lisa
11/07/2021
The price was decent. The room was decently clean. The whole place gave off "tightly-controlled gov't facility" vibes, like I was entering a halfway house or somthing. There was no hair dryer (usually hotels, esp. suites, do), which was inconvenient. The room felt very spartan. Walls/floors are very thin. Neighbors above us kept us awake all night with heavy walking about their room and moving/dropping furniture.
5/5 Excellent
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Amy Lynn
11/01/2021
Clean and staff was really nice
4/5 Good
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Amanda
10/25/2021
The blankets smelled like smoke. They were not willing to work with us at all for a later checkout when it rained and pushed my daughters softball games back 5 hours. Very little amenities
1/5
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Jacob
10/03/2021
Dirty sick awful. I want a refund
The person working the front desk was rude. The room was very dirty. Floors were sticky and bed sheets had stains and looked very dirty. The kitchen wasn’t even useable because they didn’t have silverware or plates. What’s the point of a kitchen you can’t use? Bathroom was in horrendous shape.. I will never stay there again. I actually want a refund as I didn’t want to stay there when I saw my room. It so bad I think the hotel should pay people to stay there. It was torturous
1/5
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Verified traveler
09/19/2021
Elevator smelled like Dog Pee, Bed was not comfortable!!!! Staff was nice
2/5
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Verified traveler
08/18/2021
Try somewhere else. The beds are terribly hard, 2 very flat pillows, no water pressure, not especially clean rooms, no ice machine, lots of random loitering. I can’t say much I did like.
1/5
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Jill
08/08/2021
The pictures of the property on the website are very deceiving. Our room looked absolutely nothing like what was advertised. There was trash under the beds on the floors and hair clippings in the sink from the previous occupants. The room smelled of smoke/mold. And the gentleman that checked us in didn’t seem to know what he was doing.
4/5 Good
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Verified traveler
08/08/2021
It was nice
2/5
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Verified traveler
07/12/2021
Passed two cockroaches on the ground in the hall. A man walking out FROM the hotel room with a gas can seemed rather suspicious. Dogs running across the floor and barking in the middle of the night made it extremely hard to get a good night sleep. The elevator smelled of urine. When trying to check out the next morning no one was there after waiting for about 5 minutes so I left my key and called. When a man finally answered he was out of breath breathing very heavy and after about 10 seconds of catching his breath he said the name of the hotel and that he was Jeff. I told him I was checking out and he paused breathing heavily again and just said ok thank you. Very odd and off putting. This was my first and ONLY time staying here.
1/5
Hotels.com verified review
Shanon
06/30/2021
Never again
The elevator was down. We were put on the 2nd floor. My mother who was with me is 82. I had to sign a form allowing the establishment and the police in at any time. Dog poop right outside.
2/5
Hotels.com verified review
Verified traveler
06/21/2021
Do yourself a favor and book a different hotel
Do yourself a favor and just book the Drury Inn because I though saving $100 per night would be worth it but it was not. I had to go ahead a switch hotels 15 mins after I checked in. Tv wasn’t up to date, bed was broken on one side, bathroom light was dim and creepy, laminate flooring made the room feel cold...carpet is cozier. Bed is Possibly a roll away bed. I read all of the reviews to make myself feel better about booking it but just do yourself a favor and book the Drury inn...free breakfast abs dinner and happy hour drinks.
3/5
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Verified traveler
06/11/2021
Smokers tend to congregate around the doors making it difficult to bring your dogs out. With it located right next to a shopping center which is convenient for the guest, i would not recommend bringing your pets.
2/5
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Verified traveler
05/31/2021
Location was hard to find, interior paint was bright cheap looking, beds looked like role away, bathroom door wouldn’t shut ! People were in the parking area just hanging around !
2/5
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Verified traveler
05/31/2021
It’s located in a nice area. It all LOOKS new and updated. If you don’t have the extra money, it’s a fine place to stay the night. But, the beds are AWFUL. Hard as a rock. All through the night we heard dogs barking, people walking up and down the hall, kids yelling. The noise level was insane. Spend the extra $30 if you have it to stay somewhere that you can actually rest.
1/5
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ginger
05/31/2021
This suite was very smelly and the beds were worse than rollaways.
2/5
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Verified traveler
05/30/2021
The hardwood floor was visibly dirty and sticky. Wiped it with a wet wipe and it came out black with one swipe. Bed was broken. Room smelled like a warehouse. Seems no attention was given to cleanliness. This was in stark contrast to our previous stay there. We left one night earlier, it was unbearable.
3/5
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Christina
05/27/2021
I needed somewhere to stay close to the hospital so I wouldn’t have so far to drive in the morning. The bed was very hard but the pillows were comfy. Only other real complaint is they don’t have even the worst of hair dryers. I looked all over.
2/5
Hotels.com verified review
Virginia
05/24/2021
Not Again
My husband and I stayed one night at this hotel. It was the first time in almost 2 years we stayed in a hotel due to the pandemic. Check in seemed to take a while and I had to sign at least 4 papers. They made copies of both of our id's. We thought this odd. The common areas needed to be swept or vacumed. The floor we were on had very messy hallways. The room itself was clean but there was no attention to detail. Dirt smears on fridge, by light switches etc. The mattress was very comfortable I must say. You would have thought we would have gotten a good night's sleep but no. The people in the room above us were up almost all night. It sounded like they were moving furniture around. I wouldn't recommend this hotel.
1/5
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Verified traveler
05/04/2021
There was no hot water in the bathtub my entire stay. There was paint chips missing from the wall. Room was dirty. Windows and doors didn’t seal. Went to the front desk at 8:15 am and nobody was around and door shut at the front desk for any help. Left without talking to anyone. I will sleep on a bed of rocks outside before this place again.
4/5 Good
Expedia Group verified review
Verified traveler
04/16/2021
Newer building, but room shows some wear. Bed was firm, and bedding was comfortable. Not as many amenities in the room as I have had at other similar priced chain hotels. Hotel is right next to huge shopping area. Not on a major route, so a lot quieter. The lighting for the room is 3 ceiling lights that can be independently operated. Full size fridge and microwave. Fast, large elevator.
1/5
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Verified traveler
04/02/2021
DO NOT STAY HERE THIS PROPERTY LITTERALLY SMELLS LIKE A** EVERYWHERE YOU GO, THE STAFF IS A JOKE AND VEEY RUDE! NOT EVEN WORTH THE $50
5/5 Excellent
Hotels.com verified review
Janet
03/28/2021
Super clean, comfortable, quiet w/reasonable rates
I was pleasantly surprised upon arriving to this hotel. The price was the lowest of all area hotels and reviews were mixed so I was prepared for disappointment and to have to clean it myself. The room far exceeded my expectations. Super clean rooms and kitchen appliances. Full sized refrigerator, 2 burner stovetop, microwave and cabinets. It was the first good night of sleep for my child and I after traveling the past four nights and staying in accommodations not fit for anyone. The walls are thick or have superior insulation because I could hear other guest's, their tvs, kids yelling, parents yelling at kids...nothing. Blessed silence. I only wish I had discovered this hotel first, as they are booked into next month.
1/5
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Verified traveler
03/22/2021
The worst hotel stay I’ve ever had. The entire hotel smelled of horrible odor and smoke. Our bed frame was terribly cheap and broken. Would never stay here again.
3/5
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Verified traveler
03/15/2021
Was clean and easy to find. But host checked in wasn't very pleasant. None to check me out when I checked out early but was little after 8 and check out was 11. Noise level was high with it being next to major highway.
2/5
Hotels.com verified review
Verified traveler
03/14/2021
Weekend stay
Front desk staff was nice, easy to come in and out. Room wasn’t so nice and very loud. People always yelling and stomping. Lights in room sometimes didn’t work. Bed wasn’t clean when we got there and it wasn’t that comfortable.
2/5
Expedia Group verified review
Verified traveler
02/27/2021
Room was not very clean and smelled like smoke. The outside of the property looks much nicer than the inside. Very noisy due to proximity to the highway.
3/5
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Verified traveler
02/25/2021
Thin walls .Noise. You can hear people just walking up and down the hallway. The interstate is a few feet from the hotel and you can hear all the traffic at night and throughout the day. Front desk person said he couldn't find more pillows when requested. Only 2 provided in the room for 2 people. Most hotels have 3 or 4 .
4/5 Good
Hotels.com verified review
Ronald
02/01/2021
Lacks housekeeping services
Our stay overall has been alright. A few things that i feel needs to change... Ive stayed here for a week at a time ..and for some reason they offer no house keeping services until you check out. They do NOT come by your room as theyre going by cleaning rooms around you, to ask if you need anything such as CLEAN SHEETS, PILLOW CASES, FRESH TOWELS (u must take towels down to the front office and exchange them out yourself), yiy must take out your own trash.. They dont offer trash bags, and they do NOT have enough coffee makers for every room in the hotel.. We ended up purchasing our own for 10 bucks at walmart. (I mean.. Seriously?? Thats one comodity people look forward to at a hotel... The damn coffee! Well... Dont get your hopes up bc its likely that theyre still unavailable bc the ones they did have available are already all taken up.
4/5 Good
Hotels.com verified review
Ronald
01/24/2021
The stay is alright OTHER THAN THE FACT THAT you dont get any house keeping services while youre staying here... Habe tontake out your own trash, exchange your own towels. House keeping will not come in and clean or change bed sheets or anything until you check out. The only thing we did not like. Even upon asking.. You wont receive any house keeping services untill you check out
4/5 Good
Hotels.com verified review
Verified traveler
12/20/2020
Underwhelming but mostly clean
Underwhelming overall. An ok place to rest your head and grab a shower—that includes access to a full fridge/freezer, microwave, sink and stove top—but otherwise “eh.” Mostly clean, no bugs or pest infestations, pet friendly (we saw a LOT of dogs in our 2 days there). It’s awesome that the entire place is non-smoking, but it often leads to smoke drifting in from entrance doors when people do go out for their smokes. I went for a girls weekend of relaxing, and it was an ok place to be and safe, but definitely not your place if you want a “nice, homey” hotel. Fellow guests overall not what we had anticipated for a quiet night, but that is not the hotel’s fault.
4/5 Good
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Verified traveler
11/29/2020
Good location and fast service . Staff was friendly for the most part
4/5 Good
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oscar
11/27/2020
Clean and good for the price! Not all the tenants were responsible enough to wear their facemasks in the hotel!
5/5 Excellent
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Mary
11/27/2020
I spent 8 days there .Everything was great I would stay there again & will recommend It to others.🤗
3/5
Expedia Group verified review
Verified traveler
10/20/2020
Outdated. The room was not comfortable. Bed was poor quality.
5/5 Excellent
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James
09/08/2020
Visited Arnold
Very nice place Clean Comfortable Easy fast check in Made out trip even better Highly recommend
5/5 Excellent
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Peter
09/06/2020
Reserved room for son & friend's recent visit and got exactly what was advertised for the advertised price. A good start ay least.
3/5
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Verified traveler
08/09/2020
The bed was not at all comfortable. My partner and I did not get any good sleep.
1/5
Hotels.com verified review
Terry
08/08/2020
Very bad!
Halls disgusting. Rooms feel like unsterile hospital beds. Drug smell through entire place. Why would hotels.com list such a place?
2/5
Hotels.com verified review
Verified traveler
07/30/2020
Housing unit for active users and dealers...2 people over dosed while i was there,
1/5
Hotels.com verified review
Joann
04/27/2020
Terrible we didn’t even stay in our room toilet didn’t flush and there was a terrible noise coming from the walls. For at least an hour after we got there I would like a refund.
3/5
Hotels.com verified review
Verified traveler
03/23/2020
Ok
There were a few things in the room broken and not able to fully use
3/5
Hotels.com verified review
MICHAEL D
03/15/2020
I have traveled through business for over 31 years so I have had many experiences, good, some not so good. This was a pleasure trip. Staff was above average. Hotel it self was average at best. Heater/Air conditioner was noisy when it was working. I had to turn off at night in order to sleep. Walls were thin as I could hear walking and TV on both side plus the ceiling. The room next to me had a dog and it barked several times. I complained to staff and they were able to correct this problem. Overall I would not recommend this hotel and neither would I stay again at this hotel.
5/5 Excellent
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Allan
03/03/2020
Was impressed when we seen the room had a full size fridge and microwave (kitchen area)Very clean and quiet and the Staff was very friendly.
2/5
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Verified traveler
02/19/2020
This is a drug den! My wife was grabbed in the entrance hallway by a woman who was clearly on drugs. She and the man she was with were trying to get someone to let them in. Everyone we saw was on something. Do NOT stay here if you value safety and security.
4/5 Good
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Regmo
02/17/2020
It's very peaceful and a nice area i wouldn't mind coming back.
4/5 Good
Expedia Group verified review
Keith
10/27/2019
Liked the wood floors. Disliked the noise from the hiway.
1/5
Hotels.com verified review
Verified traveler
10/15/2019
We ended up not staying, as my kids were scared. We were told we might want to park where we could see our car out our window, in case the alarm went off. We were given a key to our room & as I opened the door, there was a family cooking dinner (it appeared that they lived there). We went back to the front desk, where we were given another room. As we went to the new room, there was a strong smell of marijuana. We left without saying anything, as the 3 kids that were with me were scared & ran to my car.
1/5
Hotels.com verified review
Verified traveler
10/14/2019
The hotel stunk, the carpet in the elevator and the hallways was dirty. You could tell it was treated more of a house than a hotel. You could hear doors slam all night long down the hall. There was hair all over the sink. DO NOT RECOMMEND
1/5
Expedia Group verified review
Verified traveler
10/13/2019
Everything was terrible. Customer service was the worst.
3/5
Hotels.com verified review
Verified traveler
10/07/2019
Affordable
Decent for its price.
3/5
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Verified traveler
10/06/2019
Disappointed!
We were going to spend a couple of days in Saint Louis and the hotel is a bit further from the city than we expected, but since we had car, the highway was very close and since it was a weekend we didn't get too much traffic anyway. The rooms were very clean but we thought we had book a double room and ended up on a room with only one full size bed. The receptionist wasn't helpful at all and since we booked through Hotels.com just said that "next time book directly with us". I could only sleep on the middle of the bed, since the mattress had lost resistance on the edges. As soon as I would turn to the side I was "pulled out of bed". I guess you get what you pay for, THankfully it was just one night.
1/5
Hotels.com verified review
Jennifer
10/02/2019
Wouldn’t recommend for a homeless person
Worst hotel ever. Ppl doing drugs in parking lot. The beds were unusable the “not queen” full-size bed in the room wasn’t something I’d give to a homeless person to sleep on. It had springs sticking out and was sagging on both sides and high in the middle where a support bar ran through. So you’d constantly almost roll off bed. Sounded like they had elephant children upstairs half the night. Ppl slamming doors and being loud in hallway all night long. Needless to say I didn’t sleep finally I started to fall asleep about 6 or 7 am. I had a do not disturb on the door and at 9:45 front desk started banging on the door I said occupied which is the normal answer to hotel staff if someone is still in the room. They continued banging to which I yelled again occupied. She screams FRONT DESK and I’m like and??? She’s like you need to open the Door I told her I’m naked. She’s continues banging. I’m like what do you want!!!!! She’s says I need you to open the door I need to know if your checking out. I said it’s not checkout time. She repeats. I said it’s on my reservation that I’m checking out today. Horrible situation I would never reckoned this place. They also charged me $5 cash for my service animal.
2/5
Expedia Group verified review
Verified traveler
09/30/2019
The staff was OK, everything else was very disappointing. As an example, the internet was almost unusable, even paying extra for an upgrade.
2/5
Hotels.com verified review
Davie
09/30/2019
Room was at least clean and staff friendly.
I did see a roach. It was only one, but it was still there. They also had some sort of smell. It was like a cleaner that they used. It wasn't pleasant on the nose.
1/5
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RobertWilson
09/20/2019
It's expensive for an absolute dump,..The front desk staff are nice if you can find someone.
2/5
Hotels.com verified review
Kent
09/10/2019
Booked this room by mistake let me help you not to do the same. Meaning to book pear tree in Arnold hit this by mistake. I’ve stayed in some cheap hotels and while this was not the worst it was certainly a contender. Checking in no wine at desk Sign says pick up any phone in the lobby and Dial for assistance. But no phone in lobbby area for into hotel n access without key card so I call on my cell phone and a fellow answered said he was busy would be right down. He came down and got me signed and gave me a card key and said there’s a little tricky might have to kind of hold it sideways to make it work I fiddled with it and just jerked it in and out of the slot eight or 10 times and the door opened it just didn’t fit somehow. Room was nowhere close to the picture this hotel has been ridden hard and put away wet. I’ve tried to spruce things up with some new linoleum and such but the place is pretty tired as well as Was i. I resigned myself to spend the night there and at least the bed was good’n firm but bathroom pretty scuzzy. For the same money you can stay somewhere much nicer I suggest you do so.
4/5 Good
Hotels.com verified review
Mark
08/22/2019
Met expectations
What we expected. Friendly service, clean room and reasonable comfort. Fairly good value. Great location as far as ease of access to most places in St. Louis.
3/5
Hotels.com verified review
Jonathan
08/06/2019
You get what you pay for
Hotel had an odor that was not very pleasant. Bed wasn’t very comfy. Staff is limited so the front desk was manned about 30% of the time we walked by. They had Cartoon Network so my son was happy.
1/5
Hotels.com verified review
David
08/06/2019
NO NO NO!
The hotel smelt of urine, I slept in my vehicle 1/2 of the first night the 2nd night because of the smell of marijuana and the bugs in the room. The toilet was broke, this is the scariest place I’ve ever been inside of. I had paid up front and could not get a refund. I was scared to leave my vehicle alone. The bed was so dirty, when I was in the room I sat on a chair that I used bleach wipes on. I’m not sure but lots of hookers air who appeared to be. I have a video of the toilet, I wish I could upload. I was in town for a race in Pevely MO, this hotel was one of the only closest options. I would give this hotel a -8. It needs to be condemned. Also, the place smelled like homeless people or poo.
2/5
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Verified traveler
08/05/2019
Nice area, bad hotel
Not for sure why this hotel is maintained so poorly. The surrounding area is nice. Needles in the parking lot. Old hair in the bathroom. People smoking weed next time hotel entrances. Halls and rooms smell terrible. Animals barking and allowed in rooms. Cop cars undergoing investigations in the parking lot for who knows what.
2/5
Hotels.com verified review
Verified traveler
08/05/2019
Not so fun.
Room was not the cleanest. Towels were stained. No soap or toiletries were provided. Fire alarm went off and the people staying there said that is a common occurence.
3/5
Expedia Group verified review
Verified traveler
08/05/2019
Jeff behind desk was absolutely awesome. Tried to get us a room even though it was overbooked. Only room left had broken shower, but we could shower in a vacant single. In the end, $57 pet fee sent us to a different hotel. Husband was actually happy because of sketchy people staying/living there.