2/5
Royce
02/16/2024
Room service would never take out garbage out of my room. Sometimes even taking it out of basket amd leaving it on the bathroom counter. Breakfast was poor.
3/5
Tammy
02/14/2024
The hotel room was clean. The rest of the hotel was average.
5/5
Excellent
Andrea
02/12/2024
Great stay!
5/5
Excellent
Michael
01/22/2024
Excellent property and close to everything.
5/5
Excellent
Sussn
01/19/2024
Great stay
5/5
Excellent
Fernando
01/18/2024
Good location and peaceful area. The staff was friendly
5/5
Excellent
John
01/02/2024
Close to everything
4/5
Good
michael
12/26/2023
No Breakfast after 9
I love staying here it’s a great location and always clean. Other than this trip we didnt get to have the complementary breakfast. Because they only put it out till 9 am. And let’s just say when we got there at 910. There was nothing to eat. Not even a crumb
4/5
Good
Mary
12/24/2023
Hotel was so so. Our toilet didn’t run right our entire stay. Staff came and said they fixed it but it wasn’t fixed. Tank wouldn’t fill back up with water after flushing. We kept having to take the lid off the tank and messing with it until it would fill.
5/5
Excellent
Douglas
12/23/2023
Great location, clean, good value in Delray Beach
Very friendly staff, clean reasonable priced room and a great location. Only a short (0.9 mile) walk to the beach and tons of restaurants within a few blocks. You can stay here and not pay the "resort" fees that hotels closer to the beach charge.
3/5
Jerome
12/18/2023
The location of this hotel is perfect, however the hotel
needs some updating and the breakfast options were
not very good.
4/5
Good
Jill
12/17/2023
Great location but needs remodeling.
Great location and service. Needs remodeling. Room too expensive for condition. Furniture chipped. Toilet leaks near wall. Hotel too cold. I spent 10 days here Dec 6 - 16. Of course I’m coming back next March 2024. I paid almost $300 a night
I should get a free night or reduced rate!!
Jill
1/5
Vernon
12/17/2023
Never arrived. Had to cancel due to weather in South Florida. Dangerous winds, rains and tornado watch. No response from Hotel to my cancellation
5/5
Excellent
MARKO
12/16/2023
The front desk girl was amazing! So friendly and helpful!
4/5
Good
Richelle
12/13/2023
Nice one night stay
Janet was wonderful. The kitchen and bar had no staff. So that put a small damper in things. Room was great. Quiet and peaceful.
3/5
gerard
12/07/2023
Ordinary not extraordinary; coffee, not even ordinary.
5/5
Excellent
Richard Michael
12/03/2023
Weve stayed at the Hyatt place in Delray several times over the past decade or so when visiting Florida. Always found it to be clean, comfortable, and convenient to get around to dining and shopping spots in Delray. The continental breakfast is pretty good, although you have to get down there Well before closing time to get all of the food,. The gym facilities are quite good for a hotel and the pool and hot tub are lovely ways to end the day.
3/5
Karyn
11/21/2023
The staff was fantastic. The breakfast wasn't that great, but I'd stay there again
5/5
Excellent
Caroline
11/18/2023
Great place. Could do a little better on comfort and convenience. Ran out of towels & toilet paper. Upon checking in someone needed to request shampoo & soap. No microwave no n the room and no complementary water for morning coffee. Coffee wasn’t replaced and housekeeping missed a day. But the hotel was clean, staff friendly & location is excellent, about a mile from the beach
5/5
Excellent
Karl
11/16/2023
Hotel staff is top notch
5/5
Excellent
Alex
11/12/2023
.
5/5
Excellent
Larry
11/11/2023
Very good choice in Delray and a good valuue. Staff are very courteous and helpful.
4/5
Good
Mindy
11/06/2023
For a Hyatt hotel it had to be the worst breakfast offered. Not many choices and food not in a hot plate. We were told breakfast was from 7 to 10. Monday we got there at 9 and a few things out. Seeing a pot with a scoop of eggs was really gross. Other than the breakfast issue the rest was great.
4/5
Good
Norm
11/03/2023
Everything was great except for check in. The person who checked us in should not be working with the public. Not at all welcoming!
5/5
Excellent
Roman
10/30/2023
All good
5/5
Excellent
Nicole
10/29/2023
Great property. I often stay at this property when visiting Delray. One of the best locations to stay in Delray.
5/5
Excellent
Lowell
10/24/2023
Very clean, fantastic staff, very dedicated team of works that are putting the customer. I would strongly recommend this hotel to my family and friends.
5/5
Excellent
Thomas
10/23/2023
Convenient to Delray hot spots
5/5
Excellent
Denise
10/22/2023
Great location
3/5
Steven
10/20/2023
The constant use of a strong fragrance in the lobby is annoying
3/5
Rebecca
10/20/2023
Great location, basic otherwise
The location is the major reason to stay here — in the central Pineapple Grove area right near Atlantic Ave. Otherwise found the hotel average overall. Came in October and it was often very difficult to find any front desk staff at night; felt like one person was handling the entire hotel so couldn’t get extra toilet paper or towels with any speed (they did their best but overall had a kind of confused air about them). Our first room had some suspect marks on the mattress and they were nice enough to immediately love us to another which was clean.
5/5
Excellent
Landy
10/16/2023
Hubby and I loved everything about our stay this weekend. No complaints 10/10
2/5
Vesna
10/15/2023
The room had a wet carpet, A/C was loud. The breakfast was below average. Not worth the $$$. Would not come back
5/5
Excellent
Jorge
10/09/2023
Last minute but great find
Spend two great nights at this Hyatt. All up to par with the brand name: Rooms, service, cleanliness, breakfast. Close everything in Delray. Overall great stay.
4/5
Good
carole
10/04/2023
Nice hotel -few takeaways for improvement
Nice hotel: clean, service was great. Couple of takeaways- pool leaves a lot to be desired. Coffee station pulled away at 930 am, breakfast even earlier. The. There is a coffee bar you can purchase from but no one is ever there and then the manager tried to do it but there were no supplies for the machine. Ridiculous. Hotel parking per night is expensive at 24.00.
4/5
Good
Rafael
10/04/2023
Clean, quiet, close to area restaurant’s that we were interested in.
5/5
Excellent
policarpo
10/02/2023
GOOD
2/5
Michelle
10/02/2023
Wouldn’t stay here again, disappointing.
This was a disappointing stay. I usually really like Hyatt’s. I would not come back to this hotel unless they did some serious renovations. It’s unfortunate because the location is so great. The room did not feel clean even though all I could taste whenever I walked in was cleaner. It was hard to sleep because I felt like I was tasting and inhaling cleaner the whole time. Not only that the beds were so uncomfortable and old. The room was so odd. There was not great lighting even with all the lights on. On one of the nights there were people yelling all throughout the night. I made a call at 2:30 ish in the morning and was told that it was a wedding party and that they would talk to them but I don’t think it happened because the yelling and noise continued. It was awful. The next night we had to listen to loud yelling and noise until probably 1 am. I mean it was ridiculous. Like others have said the carpets look so dirty and stained. I was just shocked when we checked in because I’ve never stayed in a Hyatt like this. So disappointing especially for how much you pay to stay there. Like I said I would not stay there again unless some serious renovations took place.
2/5
Stephen
10/01/2023
The staff did not clean the pool for an entire week. The rooms were cleaned once every 4 days. It was very difficult to get towels for the room and toilet paper. When the beds were made, the sheets were touching the floor rather then tucked.
3/5
Ronen
10/01/2023
There was an issue with the reservation check in. It was in the hotel system but they claimed Expedia made a mistake and they couldn’t process it right. Something about $12 difference in rates benwwten the two systems. Had to wait 40 minutes for check in until resolved. I would though they’d give us the room while they resolve the issue instead of keeping us waiting at the desk.
5/5
Excellent
jerry
09/28/2023
As someone who spends a lot of times in hotels, this place was spectacular
3/5
Kevin D
09/26/2023
Needs updating, furniture old, rooms dated, time for an overhaul.
Staff great, pleasant
Went to the bar and asked for a salad which the bartender in turn went to the counter and gave me a salad that was a day over date, wanted a fresh salad and all she said was you have to go the the front desk. I ordered the a fresh salad from her. Training is needed here.
I would come again but things need adressing.
5/5
Excellent
Tricia
09/24/2023
Great location and will be booking again for my next trip
5/5
Excellent
Marvis
09/18/2023
Excellent stay
Excellent choice. The hotel is just 1 block from Atlantic Ave. Room was clean and comfortable. The variety of complementary breakfast is a plus. I’ll definitely recommend this hotel.
4/5
Good
Maria T
09/14/2023
The location and pool facilities were great. The staff was very accommodating. The room was large but worn and the bathroom could of been cleaner.
5/5
Excellent
Marie
09/12/2023
It was a only couple of blocks from the busy shopping Boulevard so it was quieter but close to some really unique restaurants.
5/5
Excellent
Juliette
09/11/2023
Rooms were clean and the front desk staff were so friendly
3/5
Suresh Sundareswaran
09/09/2023
Did not like the room
4/5
Good
Cristina
09/06/2023
The location was perfect We were just missing the option of having an outdoor balcony with our room
5/5
Excellent
Sergio
08/28/2023
The Hotel is elegant and very clean. The rooms are spacious and in great conditions. The staff is friendly as well.
3/5
Eric
08/28/2023
Time to invest some $$ here.
Needs a facelift. Carpets worn, bathroom switches glitchy, Exposed wiring at elevator in lobby.
But the staff was excellent! In particular, Autumn was fabulous, very friendly, professional and helpful.
2/5
Andrew
08/07/2023
Unclean room
2 night stay and we will not return. Room was unclean trash in the bathroom and mold in the shower. Very disappointed. Showed the staff they realized it was bad but did not ask us to change a room and the hotel was not crowded. They did although refund 1 night stay.
4/5
Good
Justin
08/03/2023
Nice Hotel but the TV channels were all messed up so if you wanted to watch TV you could not, other that that great hotel, the TV thing did piss me off thro.
2/5
David
08/01/2023
Room was old. Out dated.
5/5
Excellent
Andrew raul
07/31/2023
I will come by again love the room
4/5
Good
Anayancy
07/30/2023
Location is GREAT! Clean, friendly environment.. downside was someone was able to put their bar tab on my account, need to figure out a way to double check last names on room stays.. other then that I would definitely stay again.
4/5
Good
RICHARD
07/26/2023
was great,good service
5/5
Excellent
John
07/24/2023
The receptionist was wonderful, room very comfortable, clean bathrooms
5/5
Excellent
Sanja
07/14/2023
It was great
5/5
Excellent
Kelly
07/04/2023
Great accommodations! Very clean and convenient to so many shops and restaurants.
4/5
Good
Howard
06/30/2023
We were very satisfied with the location, property and room quality. There were a couple of minor issues for us, but overall it was a fine choice.
4/5
Good
Kristina
06/26/2023
I liked how easy it was to check in and the staffed accommodated my late check out request
4/5
Good
Kevin
06/25/2023
Clean and comfortable.
Pool area was lacking in convenience and upkeep
5/5
Excellent
Alan
06/25/2023
Great experience. Knowledgeable staff, convenient location and a clean cool pool
2/5
PETER
06/17/2023
Elevator was our one elevators working in the whole hotel
3/5
Claudia
06/09/2023
The room was smelly, bathroom pretty disgusting with baseboards broken, dirty grout, hallway carpets were dirty with stains!
This hotel needs deep cleaning.
3/5
Kenneth
06/09/2023
You can’t beat the location of this property. Our room was clean, but the property is definitely needing an update. Staff was super friendly and accommodating.
5/5
Excellent
John
06/08/2023
Great
2/5
Kylee
06/05/2023
I stayed at a Marriott in Boyton before coming to the Hyatt and let me just say I will always choose the Marriot I chose. I was very disappointed with the Hyatt. The staff was not friendly or made me feel safe (knowing I was traveling with my 6 year old daughter alone) the lady gave me an attitude about asking for a cup of milk for my daughter. the room was kind of dirty the tv was not even a smart tv so you could stream Netflix on… This hotel needs renovations, if you want to keep charging 300 dollars a night. Yes the location is great, but I will ALWAYS stay at the Marriot for now on. Not impressed. It was our last two days in south Florida also that we stayed at the Hyatt, even my daughter didn’t like the vibes.
5/5
Excellent
Alexis
06/01/2023
Great service! Nice room. Near all great restaurants!
5/5
Excellent
Kimberly
05/27/2023
It was absolutely amazing! Thank you so much for the great stay!
4/5
Good
Behnaz
05/24/2023
This hotel was in the heart of downtown Delray Beach and proximity to restaurants, shops, beach was excellent and quite walkable. The only thing was the Shampoo/Soap in the shower did not foam enough, so I wish I took my own. Friendly Staff and good buffet breakfast.
5/5
Excellent
R.U.
05/22/2023
My son and I spent a week here and thought it was great. Continental breakfast was better than experienced at other hotels that offer this. Convenient to downtown Delray Beach, friendly staff, and clean facilities.
4/5
Good
Shawn
05/22/2023
Very nice great location! Had AC issues but we moved to another room. We will be back! Atlantic Ocean in right down the street
5/5
Excellent
John
05/21/2023
Centrally located
Hallway rugs need to be updated.
2/5
Nicholas J
05/16/2023
Great location bad service
The property was in a great location but the service was extremely lacking. The people at the front desk were extremely unhappy. They didn’t smile, and they were very unhelpful. Whenever you ask them a question they give you minimal answers and solutions. Also, the rooms seemed to be remodeled, but it was very unclean a lot of stains in the hallways and just didn’t get a very clean feeling from the place.
5/5
Excellent
Swarna
05/15/2023
Great place and nice staff.
5/5
Excellent
Marcia
05/14/2023
Great location, but the hotel is a little outdated, needs some upgrades.
5/5
Excellent
Angelino
05/10/2023
Hotel was clean and in a great location. A bit pricey but in a great location in Pineapple Grove next to Atlantic Ave.
3/5
Ruth
05/10/2023
Close to downtown.
3/5
Adriana
05/07/2023
Needs care
5/5
Excellent
David
05/05/2023
Large quiet and clean rooms with comfortable bed
Ideal location near restaurants, shops, and art galleries in downtown Delray Beach
5/5
Excellent
Sandra
04/24/2023
Convenient location
The hotel is in a great location you are walking distance to great restaurants, shops and the beach!
2/5
Liliya
04/05/2023
Disfuntion at Hyatt Place
Could not open or close widow shade in my room. They turned one elevator down for maintenance then the second elevator broke., All stairs now. Go to the bar for a beer, tap empty.
5/5
Excellent
Philip
04/01/2023
The hotel was terrific and service was outstanding
4/5
Good
Ruby
03/31/2023
The staff were amazing! I had a problem with Expedia and they went out of their way to help me resolved it.
4/5
Good
Estela
03/28/2023
The carpets throughout the hotel need cleaning. The mini fridge in the room did not cool. There was no microwave in the room. The bed headboards were filthy (seemed as if drinks had been splashed on them). There were no coffee cups in the room.
The staff was outstanding.
5/5
Excellent
francisco
03/21/2023
Great location
Excellent hotel located in the heart of town, great staff. Very clean and well care for.
4/5
Good
John
03/21/2023
it was ok
5/5
Excellent
Konstantin
03/20/2023
Very good !!!!
5/5
Excellent
Michelle
03/15/2023
Great location, pleasant staff.
3/5
Francisco
03/09/2023
U restless night
The mini refrigerator kept making loud noises and it kept me awake the whole night. I did not know what it was till this morning.
5/5
Excellent
ALAN
03/09/2023
Just as it should be…quiet clean and professional
5/5
Excellent
john
03/03/2023
It is in a great location and you could walk to everything
3/5
Lorna
03/02/2023
For Expedia users, please note that the hotel says they don't guarantee the type of room that you reserve. We had requested an accessible room and there was none available and they went through a big diatribe how they don't guarantee anything that goes through a third party.
The area is walkable with many options for great dinners, art, shopping.
1/5
Vinicius
02/25/2023
Decadent hotel charging 5 star rate
I always stay at this hotel when coming to Delray for business or pleasure. This stay was quite disappointing. They gave me the worst room at the hotel.. I couldn’t open my window because if I did so, I wouldn’t have any privacy because the pool was right in front of it. There were bugs in the drawers. The staff was unfriendly and I ran into some of them fighting (like really fighting) a couple of times. The breakfast was horrible, I wouldn’t pay 10 bucks for it. They charged me a 5 star hotel rate. I am never coming back
5/5
Excellent
Beth
02/24/2023
The staff was amazing. Helped us whenever we needed it. The room are spacious. They allow families to spread out a little more than traditinal
5/5
Excellent
Melanie
02/22/2023
Great location!
4/5
Good
Joseph
02/19/2023
Excellent location.