4.1/5 Good
968 reviews
Amenities
3.9/5
Cleanliness
4.1/5
Comfort
4/5
Condition
3.9/5
Neighborhood
4.6/5
Service
4.5/5
Recommendation
83.8/100

Most Recent Reviews

5/5 Excellent
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Carol
01/28/2024
Great location walkable to main shopping areas, coffee shops and conference centers.
5/5 Excellent
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Ben
01/27/2024
The staff was very helpful for small neds from food, drink, hangers, etc! Some guests were a little noisy at night, but I think they were just having a good time.:)
5/5 Excellent
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Julian
01/20/2024
Well-located downtown motel
We had considered booking a motel out on the highway and bypassing Pensacola but we were so glad we came downtown to this clean and comfortable property. There was a warm welcome which was much appreciated after a long drive from New Orleans. Pensacola centre is charming, with many places to eat and all within a short walk from this motel.
5/5 Excellent
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Robert
01/11/2024
Great place to stay, great location!
4/5 Good
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Nikolas
01/08/2024
a
5/5 Excellent
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Michael
01/04/2024
We liked the 1959 architecture of the building. The rooms were nicely decorated and the beds were very comfortable. Happy hour was a nice bonus and the staff very friendly and welcoming.
5/5 Excellent
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Mia
01/01/2024
Very happy with this establishment
5/5 Excellent
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alan
12/29/2023
everything
5/5 Excellent
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Sarah
12/27/2023
Nice little spot to spend the night, super friendly customer service during check in. Thanks!
4/5 Good
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Verified traveler
12/20/2023
Great location
Very convenient location. Cool happy hour
5/5 Excellent
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Brian
12/17/2023
Great
Great affordable place to stay
5/5 Excellent
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Craig
12/09/2023
Great location downtown in The center of everything. Lots of good places within walking distance.
5/5 Excellent
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Lori
12/08/2023
This is a small motel located at the end of Palafox. Walking distance to everything downtown. Staff was exceptional! Friendly arrival and departure.
5/5 Excellent
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gary
12/05/2023
Great location , room, price and staff
5/5 Excellent
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Jasmine
12/04/2023
Cute spot! 5 stars
Lovely motel w free parking and wifi in downtown. Quiet. Clean and super cute! We were impressed! The front desk employee, Justin, was funny, helpful and such good vibes! The lobby decor is stylish af and actually matches my own furniture at home so I was loving it and was taking photos with my bff while we enjoyed their free happy hour… I can’t believe what a gem of a spot downtown this place was, don’t ever change Sole!
2/5
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John
12/04/2023
Beds were awful. Thin.
5/5 Excellent
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John G
12/01/2023
Good location
5/5 Excellent
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Stephen
11/28/2023
We have stayed here a couple of times. The staff are always friendly, rooms are clean and beds are comfortable. Plenty of drinking and dining options within walking distance
5/5 Excellent
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Jonathan
11/19/2023
Great stay downtown close to everything. Comfy bed!
5/5 Excellent
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Michael
11/15/2023
Perfect place to stay while enjoying the Palafox area of downtown Pensacola.
5/5 Excellent
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Ashley
11/11/2023
Love Sole Inn
We always love staying at Sole Inn. It’s in a great location to dining, local shopping, and event venues. It’s cute and quaint.
4/5 Good
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Shannon
11/06/2023
Perfectly situated in Pensacola- walkable to bars, food and Bay Center. They have happy hour with a few beers , wines and bar snacks which was perfect for us!
5/5 Excellent
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Jillian
10/30/2023
What a treasure! Perfect location for shopping and eating out. The rooms are small and older, but definitely clean. The staff were all friendly and helpful. They have this beautiful patio area that is like a hidden oasis in the city. We enjoyed the happy hour reception, sitting on the patio drinking a glass of wine and listening to the water feature. The breakfast bar was also very nice, stocked with plenty of breakfast bars, orange juice, water and coffee. We will absolutely be back. 💯
5/5 Excellent
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Walter
10/30/2023
Great place in a very convenient location.
5/5 Excellent
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Hans
10/29/2023
Perfect and close to everything downtown
5/5 Excellent
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Rodney
10/29/2023
Love staying at Sole. The staff is always very friendly and helpful, rooms are clean, and the location can’t be beat.
5/5 Excellent
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Paula
10/28/2023
Our 3rd stay. Comfortable bed, fantastic food truck out front, brewery next door, free waters, and happy hour
4/5 Good
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Taylor
10/27/2023
Great!
Lovely one evening trip for a wedding in Pensacola. Check in and check out was super friendly and the room was as expected. Bed was a little soft so careful if you have a sensitive back! Overall we had a great experience!!
5/5 Excellent
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DOLLIE
10/23/2023
Love!
Our fav spot to stay in downtown for events! Love the nightly reception and such nice employees!!
4/5 Good
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Michael
10/22/2023
We love this property and stay there every time we go to Pensacola for an event at the Saenger Theater. This stay was challenging. The AC unit was really loud (Room 112). My wife described it like a train. It was a warm night and the AC was needed. It woke me up every time it came on. Not to worry. We are headed back in Nov. Hopefully this was a fluke.
3/5
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Shaun
10/22/2023
The property is showing signs of significant wear and tear.
5/5 Excellent
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Derek
10/21/2023
Great value for the location in downtown PCOLA!
5/5 Excellent
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Brian
10/08/2023
Loved it
Didn’t disappoint perfect location had a wonderful time
5/5 Excellent
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shannon
09/27/2023
Arrived and was upgraded for free because the elevator wasn't working well. The room was very nice
5/5 Excellent
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Robert
09/27/2023
Great staff and front desk personnel helped with everything!!!’
3/5
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marcia
09/26/2023
Very nice hotel convenient to downtown walking. Easy parking
4/5 Good
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Sandra
09/26/2023
This was the first hotel that offered daily servicing of our room. Fresh towels made our day. They offered a continental breakfast and happy hour. We met 2 couples from Mobile, AL at these times. We found many good restaurants nearby.
5/5 Excellent
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Andrew
09/25/2023
Clean, cute, friendly staff and close to the main street for a massive range of restaurants. It isn't a five star hotel, but it isn't priced like it either. Would stay here again without hesitation.
5/5 Excellent
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Lynne
09/23/2023
It’s old but kinda in a good way. The sinks did not drain but other than that it was fine.
5/5 Excellent
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Terry
09/20/2023
Convenient to everything downtown by walking
5/5 Excellent
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Sarah
09/18/2023
Amazing Place to Stay in Historic Pensacola
This location was perfect for us to attend something at the Saenger Theater. It was right within walking distance of everything. It was so clean and the staff was so nice. We definitely will be back
4/5 Good
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Michael
08/28/2023
As an older property, I was impressed! We went to a concert at the Saenger Theater and stayed here because of its proximity to it. The dining and bar options just a short walk away were mind-blowing! This older district is teaming with bars and dining options. The staff was very friendly and their lounge area across from the lobby, with its soothing water feature, was amazing. I wish it would have been cooler so we could have to taken advantage of it.
4/5 Good
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Charles
08/06/2023
This hotel is situated in an area we frequent. The downside on this trip was the extremely noisy air conditioning unit. The staff was nice when I told them how it impacted our sleep (or lack of), and said they'd have changed our room. But we got back to the hotel at midnight, and they were fully booked. However, they did say they would refund part of what we paid. Will see how that goes.
5/5 Excellent
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Robert G Valcourt,
07/31/2023
The property was older but it was in very good condition. Would recommend to stay.
5/5 Excellent
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Connie
07/27/2023
Great downtown location
1/5
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Dana
07/25/2023
This property has a lot of potential because of the location. However, they have not updated the outside or inside in what appears .. since the 90’s. You have a courtyard with a headless mermaid, hotel room walls stain and need to be repainted.. the shower literally disgusting with mold and broken tile.. charging $200-300 night ? We were horrified with the conditions.
5/5 Excellent
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Bertha
07/17/2023
Nice property very clean. Friendly staff. What I don't like is the fact that they have limited parking space so if you go out and come back late there is not going to be a parking for you.
5/5 Excellent
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Krista
07/14/2023
Great staff, great rooms close to everything
5/5 Excellent
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Kelly
07/12/2023
It's safety place to stay, good for family. Staffs are friendly. I'm glad that I picked this hotel to stay in Pensacola. Highly recommendation.
4/5 Good
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Mark S
07/08/2023
Very nice and clean. Good coffee and breakfast snacks too!
5/5 Excellent
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Thomas
07/06/2023
I've lived here all my life and have never stayed at Sole Inn until July 4th this year, the rooms are clean and the beds are comfy!
4/5 Good
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Alicia
06/23/2023
Very nice staff! I thought the complimentary wine was super nice, although we didn’t make it. The bathroom needs a facelift and deep clean. Bathroom light bulb was out. Bedding had stains. They mention a free breakfast but it’s only granola bars, fruit cups, and store bought muffins. We ended up having to go out for breakfast. I believe they’re going in the right direction for this place, it just needs a little extra help. Great customer service though!
2/5
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Verified traveler
06/22/2023
Motel at best
Room was clean beds comfortable. Environment was clean but location is not good. It is not near the dining or shops on Palafox. We were placed in a room by the ice machine. Yes ice machine on the second floor outside of our door. I love the midnight runs for ice. Noisy hotel for being right on N Palafox which is a busy street. The hotel has a strict noise policy that you sign when you check on but it didn’t state you couldn’t get ice all night long. The breakfast was free but not breakfast. It was some packages of small muffins and fig bars. Someone was smoking their holy grail weed outside of our room most of the time we were there. The housekeeper had a cigarette in her hand every time I saw her. She looked like she smoked 4 packs a day. This motel is not worth the price charged for the room.
4/5 Good
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THOMAS
06/22/2023
older property but staff was great and convenient to downtown.
4/5 Good
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Thalis
06/19/2023
Everything was good except when we check in and went to our room the toilet bowl have a poop! We just flust it so please next time always check the room if its good to go for the people to stay in!
2/5
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Sabrina
06/19/2023
The property is a motel not a hotel as advertised. Save your money and go somewhere else!
5/5 Excellent
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Scott
06/15/2023
great location, friendly staff, breakfast and happy hour every day an added bonus.
5/5 Excellent
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Arthur
06/10/2023
Everything was as it should have been
5/5 Excellent
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Jose Manuel Blazquez
06/02/2023
The staff allways ready to help.
5/5 Excellent
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Sara
06/01/2023
This place was a nice getaway from the busy city! The front desk people were very pleasant and accommodated every request. There was plenty of information about the area around and not too far from Pensacola beach.
5/5 Excellent
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Ivan
05/30/2023
Great Hotel
Excellent Hotel! Comfy clean and close to the beach!!!
5/5 Excellent
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Moneka
05/29/2023
Great hospitality
Justin was so nice and he made our trip even better we will come back again.
4/5 Good
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Kurt
05/25/2023
Place was fairly rundown and I would say cleanliness could have been better. It seemed cars filled the parking lot even if they weren't staying at the hotel and there was nothing we could do. The hotel parking lot's exit was blocked and I had to drive over the curb to get out.
4/5 Good
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Scott
05/03/2023
Great location. Clean, good value. We checked in during happy hour (free beer, wine & snacks) front clerk never mentioned this perk to us
3/5
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Garrick
05/01/2023
It was OK. It was basically your run of the mill 3-story, outside facing motels that's had a fresh coat of paint on it and a fancy sign. Nothing special and DEFINITELY NOT WORTH OVER $200/NIGHT.
4/5 Good
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Cheryl
05/01/2023
Older property with charm and very well kept up. Complimentary happy hour, waters, coffee & tea and a few basic continental breakfast items. Daily cleaning service. The only thing we did not like is the lack of towel hooks and vanity space.
5/5 Excellent
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Michael
04/28/2023
This hotel is perfectly located for downtown night life. We were in town for a play and the Saenger Theater was about 5 blocks away.
5/5 Excellent
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David
04/25/2023
great place.
4/5 Good
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James
04/15/2023
Convenient location on Palafox Street near churches, shops, restaurants and pubs. Motel room was clean with comfortable beds. Onsite parking was a nice plus. We will stay here again!
5/5 Excellent
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Alicia
04/14/2023
Easy access to Downtown Pensacola, walkable. Not enough electrical outlets, and finding condom wrapper behind bed while trying to access the only outlet near bed
3/5
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David
04/11/2023
An old school, nicely renovated property, with direct open to the outside rooms. Neatly restored, friendly staff, and great location for downtown activities within walking distance. But absolutely almost zero insulation from outside street noise. Let me say again...this property is LOUD. Being conveniently located has as a trade-off being at a busy downtown intersection with a LOT of street noise. As such, the rooms are greatly overpriced, in my opinion.
3/5
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Verified traveler
04/08/2023
A bit disappointing
So our room had a pile of used towels in the closet when we checked in. It was taken care of quickly by the very nice gentleman who helped us. He was the best! Always asking if we needed anything and very friendly. Our room was right by the outdoor soda machine which woke us up twice by people standing there getting drinks and just hanging out by the machine talking in the wee hours of the night. Location of hotel was good, right in downtown. Happy hour drinks were a nice touch but overall it was a bit disappointing. Probably won’t stay again.
5/5 Excellent
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Kristin
04/03/2023
Friendly and welcoming staff
4/5 Good
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Jeffrey
04/03/2023
Nice older motel convenient to downtown area. Convenient free parking. Nightly reception beer and wine. Free water bottles. Nice stay.
2/5
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Michael
04/01/2023
The hotel looked decent in the advertisement with nice pictures of the rooms, lobby and outdoor lounge area, but it was very, very basic. If this hotel was less than $100, I would have provided a better rating. But for $180 per night with all tax and fee, this was very disappointing as you can get much better hotels for this amount.
5/5 Excellent
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Verified traveler
04/01/2023
Pensacola
Nice welcoming touches such as continental breakfast and happy hour which we enjoyed on the patio. Host very friendly. Shower a tad small for a big tall guy like my husband. Very clean and comfortable.
5/5 Excellent
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jon
03/30/2023
This is a perfect place to stay and visit downtown without breaking the bank on a staycation. The staff made it feel like a great choice for me. The shower height is the only thing I would mention for us taller travelers but not a deal-breaker.
5/5 Excellent
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Mike
03/28/2023
Convenience
5/5 Excellent
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Craig
03/25/2023
Clean, comfortable. The bed was soft enough but firm enough. You got a set of pillows of different thicknesses which I was able to sleep comfortably on. Very reasonably priced. I also appreciated the vending machine full of items you would need traveling so not have to go to the store (deodorant, toothpaste, etc).
4/5 Good
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Christine
03/23/2023
Very friendly staff. Room was clean, comfortable beds, well-kept room. Quiet for the most part, outside of a Harley or two out on the road, suggest ear plugs, and an eye mask if you need darkness when you sleep. I would stay here again, quick drive to the airport, near neighborhood, easy walk to shops and restaurants.
4/5 Good
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Kimberly
03/19/2023
We were in town for a family wedding and the venue was across the street. We enjoyed our stay with family and friends.
4/5 Good
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Khuong
03/15/2023
This hotel is located Pensacola downtown. But it’s old and dirty.
5/5 Excellent
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Jeff
03/14/2023
Vinyl
Clean no smell’s always a great place easy walking to town and dining
3/5
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J. Craig
03/14/2023
Check-in was very easy. Orbitz had provided all the information and Sole' was ready. The room was clean and the bed was comfortable. The shower needed attention. Drain cover was loose and shower caddy swayed not holding soap, shampoo or razor. The room was about $50 less a night than others close by for a reason but I would stay again.
5/5 Excellent
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David
03/13/2023
Need more outlets for plugging in devices. Beside that great place to stay
5/5 Excellent
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Julian
03/10/2023
Great location close to everything. Great price for such a nice place. They've done a great renovation of a old motel.
5/5 Excellent
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Mihai
03/10/2023
Great place
5/5 Excellent
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Christopher
03/06/2023
All good
4/5 Good
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KEVIN
03/05/2023
Last minute reservations, walking into hotel lobby I thought this was not going to be good, getting to the room I was very surprised room and sheets were clean. All we needed was a place to lay are head to get some much needed sleep and some coffee in the morning. Bed was comfortable and coffee was good.
5/5 Excellent
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peter
03/01/2023
Great location
Great location in downtown. GM was hospitable and helpful. Room is fine but wish we had brought our own pillows. AC was noisy but bearable. We'd stay there again.
4/5 Good
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Verified traveler
03/01/2023
Just one night
The property is old and could use some improvement. Shower was leaking, it was wet when I arrived and I actually decided not use it as I was only staying for one night. The downtown location is very convenient, easy walk to restaurants and entertainment.
5/5 Excellent
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Benjamin
02/28/2023
Great downtown location. A comfortable walk to various bars and restaurants. In the morning we took a walk to the bay and stopped at nearby donut shop, Parlor Doughnuts. The motel had coffee, water, granola bars, etc for breakfast.
5/5 Excellent
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CJ
02/27/2023
The location was great and allowed us to walk to most entertainment areas. Also the staff was very pleasant and helpful. The housekeeper even helped carry some breakfast up to our room because I could not carry it all by myself.
1/5
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Phya
02/24/2023
1st let me say the customer service in person was good . However, my bed was very uncomfortable. Both bed were caved and bowls in . Like them springs gave out . We tried . Looking at the bed you can see the drip. My husband went to front desk and got our room changed at midnight . After changing rooms, we discovered a dirt shower , blood on the comforter , filmy/moist carpet that left our feet and socks sticky. It was like the people that stayed before definitely was at beach and soiled the room. Omg . At the point we just went to sleep bc it
3/5
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Terrance
02/22/2023
Air conditioner was so loud it kept us up all night. It was like a lawnmower 2 feet from our bed.
4/5 Good
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Erica
02/12/2023
Pros: Clean, Comfortable bed with lots of pillows, close to fun activities, friendly staff. Cons: Shower. The water pressure was great but I felt like I was in a cell and it had some cosmetic and maintenance issues. No Curtains
5/5 Excellent
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DOLLIE
02/07/2023
Love it!
We have stayed here several times for events at the saenger theatre and absolutely love it! Perfect walking distance to everything. Easy parking and love the reception w/snacks,beer, and wine. Service is always on point!
5/5 Excellent
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David
02/01/2023
great
4/5 Good
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Carmen
01/24/2023
The location was great! In a historical section of Pensacola within walking distance of restaurants and shopping. My only complaint was our room wasn't cleaned or serviced, even though I asked for it.
5/5 Excellent
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Edward
01/21/2023
Nice quiet place walking distant to everything. Enjoyed my stay