4/5
Good
Micheal
02/17/2024
This hotel had a beautiful view with a private beach and a pool facing the ocean! It was pretty convenient to get around but I would definitely rent a car while staying in this location. The restaurant didn’t have many options and was bit pricey but it was convenient as well
1/5
Nunzio
02/17/2024
Bad service
The restaurant was awful. They never had anything available. Drinks were limited. I felt really bad because they had one person running. The whole place would never ever stay there again. You should take them off your website. I never complain, but this place should not be a hotel.
5/5
Excellent
Jonathan
02/17/2024
Nice place,friendly staff
5/5
Excellent
Shana
02/15/2024
friendly staff, beautiful hotel to stay at!
4/5
Good
Matthew William
02/14/2024
Everything about this place is like many European hotels I've stayed in. So there's a little bit of "figuring things out" your first day like how to get towels or why The coffee service starts so late. Having said that it's in a beautiful spot, the breakfasts are plentiful and included now… The parking is easy and the valet charges reasonable. Everyone's very friendly. I like this hotel a lot and will stay there again.
2/5
Ben
02/14/2024
I booked for 22 days and left after 15 days forfeiting the extra days. Web pictures are way better than reality. Beach has eroded and is only about 40 ft wide at high tide. Very tight valet parking situation. Exercise equipment broken with no towels or cleaning materials. Would be okay in a pinch but not a great place for an extended vacation.
3/5
Syed
02/12/2024
We will come and get bigger room our room was way to small
3/5
Susan
02/12/2024
Loved that the hotel was on the beach, disliked cleanliness of room
2/5
Alice
02/11/2024
Im a local South Floridian. The hotel is surrounded by condominiums. Must drive/walk 1.5 miles north for a convenient story or other restaurants. Our room had spill stains from previous guests on the doors/walls/floor. The fabric couch had unsightly stains (we covered it with a flat sheet before sitting). The restaurant is below mid level. I asked for 3 straws & they wanted to charge me $3. Another hotel guest was denied restaurant service because she had already checked-out & wasn’t staying the night. No background music in any of the common areas. Only 1 elevator for the entire building. Overall, the atmosphere felt like it was a soft opening & they were still trying to iron out the kinks, and we will never be returning guests.
Valet was stellar, especially Mr Luis!!
5/5
Excellent
steven
02/09/2024
Nice new room with balcony side view of ocean.
4/5
Good
Carla
02/08/2024
Floor in room covered with sand ..sand gets on feet gets all over bottom sheet and body. White tray under ice chest needs cleaning. Need a elec plug and n cell outlet by work counter. Restaurant drink prices way high. And they should tell you 20 percent is already added to bill. Would be nice if there was a proper bar in the outdoor area.
4/5
Good
Marissa
02/08/2024
Being right on the beach
5/5
Excellent
ATHENA
02/07/2024
It was a peaceful get away… I will be back there next year. I was so satisfied that there is a restaurant, and we are right on the beach. The waves are amazing.
3/5
Cliff
02/07/2024
Clean. Paid parking only. 10 minute walk to DB
PAID PARKING ONLY. 10 MINUTE WALK from DEERFIELD BEACH. Ok, that's out of the way. Friendly housekeeping staff! Rooms were clean. The balcony room was not worth it, barely room for 2 people... Property is ok, if a little dated but the rooms were clean. My room layout was unusual with the TV on the side of the bed but maybe all rooms aren't the same. Like I said, Deerfield Beach is a good 10 minute walk, not 3 as advertised. Also, there is NO free parking, it is PAID parking only. I did not visit the on-site restaurant but the view looks nice.
5/5
Excellent
Crystal Victoria
02/07/2024
I just had an amazing stay at the Hillsboro. Such a beautiful location and close to everything. The staff were so friendly and accommodating. Pablo was such a sweetheart and made the best drinks my friend and I have ever had! The valet’s were always prompt and courteous. The king room was spacious and had a beautiful view of the ocean from the balcony. The location was ideal for me as I wanted a quieter resort feel but still close to nightlife. I will definitely be returning to the Hillsboro for my next Florida beach getaway.
4/5
Good
Chelsae
02/06/2024
Loved the private beach access and the ocean views. One down side is the parking options. you pay for parking per day for the valet service whether you want it or not.
2/5
Richard Brandeis
02/05/2024
Beautiful property. Front desk staff were very unhelpful, lazy and somewhat rude. Valet company is great. Service and housekeeping staff also nice.
4/5
Good
Anthony
02/05/2024
Restaurant was great, staff friendly
5/5
Excellent
philippe
02/03/2024
Great location and great hotel ! Will be back next Year
4/5
Good
Gregory
02/03/2024
Property was very nice and staff always friendly and helpful. Restaurant and wait staff a little rough around the edges, but I know that they are separate. Location was convenient for what we needed.
5/5
Excellent
Laura Oroian
02/03/2024
I really loved the staff attitude and behaviour. Very accommodating and helpful. Really wonderful people. In particular Jennie and Michelle at the front desk. Housekeeping gang very prompt and dutiful. The whole experience was simply amazing! I will go back and I will recommend the Hillsboro Beach 🏝️ Resort to all my friends! Thank you for a fabulous stay 🤗❤️
5/5
Excellent
Shannon
02/03/2024
Loved our oceanview room. Perfect location to watch the sunrise from. The separate living room and bedroom space and 2 bathrooms helped make the place feel more like home. There were plenty of places to hang out whether by the pool, lounge area, or at the beach which is just steps away. I love the app used for communicating. It made everything go smoothly. The valet was on time and helped us with our luggage. The valet is $25 a night so be sure to budget that in plus tip! We would definitely stay again.
4/5
Good
Annalise
02/02/2024
If you’re just coming for the beach, it’s a great spot. Staff are friendly and the water/ pool is nice.
Be aware: beach chairs and umbrellas are $15 each per day, parking is $25 a night, the restaurant is more high end in options/ pricing, and there’s really nothing around there besides condos. The property is halfway between a hotel and an airbnb so normal cleaning and hotel conveniences need to be requested with notice.
If you’re just looking to get away, I would recommend it, but if you like exploring, it’s not the best spot for you.
5/5
Excellent
Ryan
02/02/2024
Close to beach
4/5
Good
Joseph
02/01/2024
Honest opinion
Different type of hotel. Small room has most admenities. No house keeping other then by request.
5/5
Excellent
Lauren
02/01/2024
Absolutely perfect!! Location was beautiful and quiet. You kind of need a car to get to places or uber it is all hotels and condos along the beach!
So clean and gorgeous loved it
3/5
Luc
02/01/2024
Only attraction is the beach. Not walking distance to restaurants or shops. Room was cleaned once during 7 days stay. Place is grossly understaffed. Common area reserved for hotel restaurant.
4/5
Good
Jo-Anne
01/31/2024
Water pressure not good in shower. Parking expensive.
5/5
Excellent
radoslaw antoni
01/31/2024
Great short vacation at Hillsboro powered by Sonder! Clean, modern, quiet, and comfortable room, easy access to pool and beach; delicious drinks and meals at the restaurant (shout out to Pancho:); everyone working there was extremely attentive and responsive!! We absolutely recommend this place and will stay again!!
4/5
Good
Benjamin
01/30/2024
The property is nice everything you need. However, there are some issues you can tell where some corners were cut in construction. (Example shower glass wasn’t sealed correctly to the wall so it leaked).
Other than that it was good. Everything is online. No number to call or phones in the room if you need something. Could be a problem in an emergency.
4/5
Good
Summer
01/30/2024
The private beach was beautiful! As was the pool and restaurant area. Check in was easy, staff was nice and helpful throughout the stay. The room upon arrival was nice, but a bit sandy and damp. The only real annoyance I had was the shower, as there was no door/shower curtain which made it very difficult to shower without the bathroom getting soaked. Another big thing to note as many other reviews point out is the hotel is a 10 ish minute drive from stores/restaurants. Overall the value for the price is very fair even based on location alone. I had a pleasant stay and would definitely return.
3/5
Louis
01/29/2024
Overall, a nice place. We had no housekeeping, because if we wanted it, we had to inform the main desk 24 hours ahead. Not a big problem, but no one said anything and there was nothing in our room that said to do that. Also, they ONLY have valet parking at 25$ a day. We also had to pay for beach chairs, at a hotel we already paid to be at. It was fun for what out was, probably would not go back to be honest.
5/5
Excellent
Raquel Elena Castillo
01/28/2024
Amazing place The beach , the room was incredible
4/5
Good
Patrick
01/27/2024
Beautiful ocean front property.
5/5
Excellent
Jacqueline
01/26/2024
Pleasantly surprised upon arrival. Room was much bigger than expected which made the trip super comfortable. The staff were all super friendly and helpful. Amazing experience from beginning to end!
5/5
Excellent
ERIK
01/26/2024
Great location, friendly staff, nice beach area.
3/5
Jacqueline
01/25/2024
It was an okay experience. It’s not fully set up like a hotel so they do not clean your room, and getting new towels everyday was a struggle. We asked multiple times before they would bring them to our room. Otherwise, the rooms were tinier than expected but clean. The access to the beach was great and the restaurant on the main floor was delicious. Juan our server went above and beyond for whatever we needed! He made the whole experience much more elevated.
5/5
Excellent
Charles
01/25/2024
Overall a great vacation stay!!
2/5
Randy
01/24/2024
Terrible room. Do not do anything through the the app as they will charge you for everything. I did not like that you must use the valet parking. The restaurant is owned by a local person. The food was not good and it was expensive.
5/5
Excellent
Julia Grace
01/24/2024
Great stay! Beautiful pool on property with beach front access. Rooms were very nice, everyone was very friendly. I look forward to staying at a wonder again soon! Restaurant on property was great as well with great drinks.
5/5
Excellent
Lindsay
01/24/2024
We stayed 5 nights and had a wonderful stay. Staff was amazing. We had some wonderful interactions with Kyle at the front desk. He was pleasant and helpful. Every valet staff member was also wonderful and very polite. I was getting worried reading the recent reviews. The only thing that could have been better, was the last 2 days on the beach there was quite a bit of trash that washed up. Other than that it was a wonderful stay. We will be back for sure!
5/5
Excellent
Robert
01/22/2024
Very nice location, Everyone very helpful..
5/5
Excellent
Anne
01/19/2024
This beautiful hidden gem is one we keep coming back to! The location is quiet and right on the beach! The staff is amazing and even sent me my vanity bag after I left it behind. Mae is amazing! Highly recommend!
5/5
Excellent
Ashley Marie
01/17/2024
Perfect beach stay!
5/5
Excellent
Robin
01/15/2024
Great little hotel with a small private beach and heated pool. Our room was clean and spacious. Very much enjoyed our stay and would certainly stay here again.
4/5
Good
Margaret
01/14/2024
Staying at the Hillsboro powered by Sonder was an enjoyable experience. My room was incredibly comfortable and I felt I had all the amenities I needed within the room. I ordered room service for breakfast both days which was delivered promptly on time and was still hot when I received it. I will say however, that I ordered room service because the restaurant hours were not as readily available on the website and I think I would have preferred to eat outside of my room if I could’ve found them more readily. I wake up later than most due to shift work and didn’t want to show up for breakfast late with no other option.
My only other note for prospective guests would be if you’re not planning to rent a car/won’t have a car with you, it’s a pretty tough location to be in in terms of walkability to other restaurants or shopping. I had to use ride share services for most of my stay if I wasn’t getting a ride from a friend who lived nearby. Despite all this, if you do have access to a car, this is a great location as it is right on the beach with beach access and a ton of privacy.
Overall, it was a very relaxing stay and I would consider staying here again in the future.
4/5
Good
Nathan
01/14/2024
Overall, the place is nice. Gym is small but has the basics. Rooms are nice and clean. Just walk out through the patio and your steps from the beach. 2 things i didn’t like. VALET only. $25 plus to park a day. The other….. get some soft door hydraulic closers. Or people are just plain rude slamming those doors at all times of the day and night.
5/5
Excellent
Ariana
01/12/2024
This property was in a beautiful area that was mellow and allowed for piece and quiet. Valet parking was easy and always fast. We also used Uber and it was an safe location to get in and out of. My only recommendation is to wear socks or flip flops in the rooms. The sand likes to stick on the tile floors.
1/5
Kelly
01/11/2024
Asked for our room to be cleaned 3 different times never cleaned room
3/5
LATOYA
01/10/2024
The staff and valet was great. But room had alot of bugs and the room had a odor to it like mildew. And the other guest was very noisy. Door kept being slammed so we was woken up a few times
5/5
Excellent
Martin
01/10/2024
Perfect vacation by the beach !! Quiet place with direct access to a beautiful private beach. Great heated pool. This small boutique hotel is for the modern traveler that is use to airbnb style stays. Although there is always staff available at reception should you need extra coffee pods, sheets etc. Good service from the valet! Easy to order car through app, 15 mins ahead of time. Restaurant with direct view on the ocean has good food. Special mentions to Catalina and Juan (Breakfast and dinner service). Anthony, Chef and Caio at reception. We will be back.
4/5
Good
Jeffrey
01/10/2024
The property is great. Air conditioner was loud and not stop running
1/5
Noelle
01/09/2024
Lackluster stay
The hotel lacked basic amenities and when requested there was no follow-up (on multiple occasions- no towels were brought or functioning electricity) Everything felt bare bones with little maintenance or care given with some sort of recent property turn over. Old branding and not much care given to establish the new identity. The staff were all over the place but not helpful. Our studio room was not marketed as a conjoined to another but we were awkwardly sharing a joint accommodation entryway with a very loud dog next door. Sound proofing was poor and generally run down experience.
3/5
Bernal
01/09/2024
Good location, not a nice room
We payed for a room with a balcony and got a room without one.The bed in VERY low. The furniture in the room is scarce, no place to put your clothes or the baggage.The bathroom very small. The fees to use the beach chairs are very high. You have to pay for parking and use valet service. The service at the restaurant was poor and slow, with some of the waiters not very gentle and attentive.
The location is very good, in very close to the beach.
5/5
Excellent
Brian
01/07/2024
Not sure why the negative reviews. It was a great place to stay. Was it a 5 star resort, no. It was a great location, great service and staff, and nice comfortable place to stay. I highly recommend it.
5/5
Excellent
Taralynn
01/07/2024
The staff was great, the room was great, and the valet staff was great! I wish there was coffee creamer available. They were out of creamers and staff could only find the powdered stuff.
1/5
Dorothy
01/04/2024
The cleaning Crue left my door wide open for hours - the floors were filthy - the staff didn’t have any information about the restaurant downstairs, no one knew if you could order food or not yet there was a flyer advertisement in my room, that simply stated dine in or dine out in your room, they never had clean towels in the pool area, where the towel bins, when I asked for clean bath towels they left them outside on the ground outside my door, and they were dirty, but I’m really sorry that we lost a pair of earrings due to the cleaning crew, leaving my door wide open, and we found them under the bed? They jumped out of the box and ran under the bed, a brand new pair of earrings? Those people are inconsiderate, unprofessional and dirty. ‼️and more horrifying things happened!
4/5
Good
Thacoor
01/04/2024
Will stay here again
5/5
Excellent
Tasheena
01/02/2024
Except for the dirty comforter, the place, staff and location was amazing. I will book here again.
1/5
Nurgul
01/01/2024
Definitely do not come to this hotel! It will be the biggest mistake of your life!
I bought a holiday from this hotel with expedia for about two weeks, paying extra for a larger room. I arrived and my room was the size of a bathroom. I reported this to frontdesk! They didn't care! I came to my room! I can hear all the sounds in the next room as if they were in my room! bad insulation! One of the lights in my room is not working! The AC makes a lot of noise, I have a small window in my room and I try to use it because the AC sound does not let me and my husband sleep! I had to pick up the garbage from the hotel's beach this morning! The elevator is really dirty! I have been here for almost 4 days and there were only two towels in my room, I asked for room cleaning but no one came to my room for this! Unfortunately, there is insufficient staff! The employees are really rude! I'm afraid to ask them anything! There is a shipping fee. Beach chairs are also $15 per day! Come to this hotel knowing these! The service here is incredibly bad.
In my experience, this hotel is a complete money trap! I talked to Expedia about the situation, but they claimed.
note, EDIT; I requested frontdesk to clean my house twice and they kept me busy each time. I have been in this hotel for about 4 days, but I did not receive room cleaning service
Cleanliness is not important for this hotel!
When you ask for cleaning service they just stall you! There is no service in this hotel!
1/5
Diane
12/29/2023
Very dirty rooms horrendous customer service, ruined our vacation. Will never go back
3/5
MAUD
12/28/2023
The stay can be improved if the room is properly cleaned. A pig ear was left under the bed from previous occupant. The cleaning staff must be properly supervised, to ensure the facility is ready for the next guest.
I also suggest that extra Towels, paper goods such as additional paper towels and facial tissue are left in the room. Especially cleaning is not available through the period of visit. If these improvements are done, I will return.
4/5
Good
Marie
12/28/2023
Very cozy place. I didnt expect to pay 25$ a day for almost 2 weeks for Valet Parking. Overall great stay.
5/5
Excellent
Vicky Lourdes
12/28/2023
Everything was fine and convenient.
Nothing much around tho that the only bad review i wanna say.
3/5
Nasser
12/27/2023
Ants in room
Front desk wouldn’t give us extra hour for check out, I asked to check out at noon and they wanted to charge us for that
4/5
Good
Yolanda
12/27/2023
Four and a half out of five stars just be clear on what you and your group need!
I traveled with my husband and 2 of our children age 19 and 17. My goal was to find accommodations with a bedroom for my spouse and me plus separate beds for our young adults. Our stay was 4 days over the holiday therefore I also wanted a fridge and microwave. Other requirements included a beachfront location and balcony with ocean views. The Hillsboro powered by Sonder checked those boxes.
ACCOMMODATIONS
The kitchenette included a mini fridge, microwave, coffee pot with pods, and paper towels but don’t expect plates, bowls, or silverware. The fact that those items aren’t included and it’s not clearly stated was frustrating.
Also the entrance to our room and most others were on the exterior of the building. This made it feel a little like a motel but it allows the property to blend in to surrounding Hillsboro community which as the only hotel in town is important.
LOCATION
Don’t expect to mix and mingle at a lively bar downstairs or to find eateries directly around the hotel. The area is residential!
The direct beach access was fabulous and most mornings I had the beach to myself to watch the sunrise. The beach was never crowded and it felt very exclusive which I appreciated.
We went to relax, decompress, and spend time as a family so The Hillsboro powered by Sonder worked for us and I would consider revisiting.
5/5
Excellent
Richelle
12/26/2023
I had a great stay. The hotel staff and valet staff were attentive and friendly. The room was clean and we had a nice view of the pool and beach. We could literally walk right onto the beach. I would encourage renting the bikes on the property to go for a sightseeing bike ride around the area.
5/5
Excellent
Ana
12/25/2023
Great location and beautiful hotel
5/5
Excellent
Jerry
12/25/2023
Great value for prime location.
4/5
Good
Johnathan
12/22/2023
Will definitely be booking with Sonder again
2/5
Fozlay
12/20/2023
Fairly clean. Does not have everyday cleaning service unless requested 24hours in advance. Charges $25/day for parking.
5/5
Excellent
MAURICE
12/20/2023
Great ocean front room Friendly staff.
3/5
Hubert
12/19/2023
Overall nice property. It feels like an older holiday inn where the entrance doors are all outside. My first room smelled like corn chips/feet...so I was moved to another. This one was decent enough to sleep in for the night.
There is a restaurant on property that the front desk didn't tell me about (had to ask).
5/5
Excellent
Shukrani
12/18/2023
This was a simple and efficient weekend getaway directly on the beach. I love that they have a restaurant on the premises, but good restaurants are just a 5-10minute uber away. If you drive there's a daily $25 valet fee and no street parking. I will be back.
3/5
Steve
12/16/2023
Glorified Motel
Small rooms. Loud if on street side of hotel (I think the higher the number, the farther from the beach. Have to request room to be cleaned.
4/5
Good
Lois
12/14/2023
Staff was very happy to help when needed and greeted us each day with a smile and couldn't wait to serve us in the restaurant or on the beach.
5/5
Excellent
MAURICE
12/14/2023
Nice convenient
5/5
Excellent
Rachel
12/13/2023
Very nice
The parking costs 25 dollars a night and there’s no other place to park
4/5
Good
Jason
12/12/2023
Loved being right on the beach. Beautiful homes along water side drive to get to the property.
Bed comfortable. Room had basic Microwave, coffee maker, Fridge. NO utensils ,plates etc. Just be aware to bring something to room to eat with, we bought a Chicken, some Wine, for dinner. Used or hands Lol
Busy street to enter/exit from. Only single lane each way. Added Hydro construction the days we stayed made it a little harder to Enter /Exit during day. Night time had NO traffic issue. pretty Xmas light on the street.
Only one elevator working each day we stayed.
Fuse blew for our Refridgerator,microwave. Wait next day get someone in to fix. Was breaker in next room tripped.
5/5
Excellent
Laura
12/09/2023
The views of this property were fantastic. It had a private beach just steps away from the main door. It was such a great find! There was a restaurant downstairs where we enjoyed eating outside with ocean views. The only complaint I would have is we couldn't find vending machines for drinks or bottled water.
5/5
Excellent
Rosana
12/09/2023
Hillsboro resort
Just wish they have a neon light in the entrance is kind difficult to see the entrance at night . Also have a dishes and cup in there kitchen they a resort right
But staff very nice and helpful
Thanks
5/5
Excellent
Raymond
12/09/2023
Property is wonderful it’s right on the beach. The price was great for right on the beach. I stayed there for a week. It was sort of like an Airbnb on the beach. It’s right on the beach beautiful beach there’s food right nearby shopping room was clean. nobody bothered me all week had a little porch, I didn’t mind but the only thing they do is charge you valley parking $25 a day
5/5
Excellent
PETAR
12/08/2023
Amazing
5/5
Excellent
Thomas
12/07/2023
I liked access to beaches and the gym was convenient to have , lots of towels, had a burger for lunch it was very good ,but a bit pricey for the extra stuff. Overall happy.
5/5
Excellent
Daniela
12/06/2023
Great location. Amazing and private beach
1/5
Hassan
12/06/2023
Zero Rating!!
This the worst experience I have ever had with a hotel. Upon my arrival, I was informed that the hotel requires valet parking at an additional cost. 25 dollars per night. I paid this fee to have someone park my car just a few feet away from where I was standing when I could have parked it myself. I was also told that the car key would be kept with the staff until I needed to use the car. This is totally unnecessary.
After checking in, I had gone up to my room and when I entered, I tried to turn on the lights but they would not turn on. I immediately thought to call the front desk to ask for assistance. To my surprise, there was no phone in the room. After a few minutes, of searching around in the dark I finally figured out how to turn on the lights.
I found an information card with a phone number that goes to a call center instead of the front desk. I was told to use an app to get a hold of someone at the facility. How does that make sense? I need to call a third party to reach someone where I am already at!!
The room smelled like marijuana, the floor was filthy, and the bathroom shower had hair everywhere in it! Even my towel that I used to dry myself after a shower had hair in it. Absolutely disgusting! Bathroom fan was super loud! I woke up in the middle of the night for some water. To my surprise, there were no bottles of water in the room provided. The manager confirmed that they do not provide water! Housekeeping is only provided upon request 24 hours in advance!!
5/5
Excellent
Nerses
12/04/2023
I like everything everything it was good correctly said please for one world excellent for me it's good I'm going to be go there again
4/5
Good
Fred
12/02/2023
Last night AC gave problems but overall the stay was great. Staff was extremely accomodating a member of my party dropped their airpod from the balcony and the reception host retrieved it right away. Room was nice and clean definitely would stay again
3/5
Jill
11/29/2023
Room was very small. Coffee not in room, only available at 9 am nothing earlier. Beach is beautiful but nothing close by to walk to…No free parking had to pay extra $25 a day…
2/5
remil
11/28/2023
i had a bad experience at 3am the guest next door had an altercation with her boyfriend and the man was yelling and screaming trying to kick down the door..the police eventually came after an hour..additionally the bed sheets were so dusty and a few times the elevator got stuck and did not work..terrible experience for 3 days wouldnt recommend
5/5
Excellent
Clarissa
11/27/2023
We didn’t want to take a star off but there were no hangers in our room (remedied the next morning when we alerted staff) and no hand soap for bathroom (hotel was out, but remedied on day #2). Coffee pot in room had no instructions and we couldn’t figure it out. However, those are 3 minor things; the rest of everything was very good. All staff we interacted with were ALWAYS friendly and helpful!
4/5
Good
Smadar-Sara
11/26/2023
I stayed 2 weeks. I didn’t like, that not once the room was cleaned.
I was able to receive anything I needed, if I asked, like fresh towels, toiletries, cups and other.
3/5
Alexandra
11/25/2023
The hotel could have improved on their customer service, as well as the cleaning services.
The valet service was great and the location is amazing.
2/5
Kathleen
11/25/2023
Unfortunately, when we arrived there was limited staff, no soap, coffee,tea,etc in the room, no furniture to put clothes in. Breakfast staff was one person, who kept telling us she was the only person working. When housekeeping was requested, it was not received. Lovely beach location, has the potential to be much better.
5/5
Excellent
Maria
11/23/2023
Very nice for a family vacation. Will be coming back!
4/5
Good
Nasser
11/22/2023
There is no housekeeping
2/5
MICHAEL
11/19/2023
This hotel is lacking in many ways. There is little to no staff on site. My room was double booked so I didn't even get the suite I needed to accommodate my family. Rooms were never cleaned, no housekeeping, and no towels available. This place is more like a condominium that has been converted into a hotel but is lacking all the perks of a hotel. Only valet parking, which was annoying for coming and going with a busy family. The beach. is beautiful, but there are not chairs set up and no one around to help set up.
4/5
Good
tamiko
11/19/2023
overall it was good rooms are small and little room for storage of clothes. If you are looking to relax and getaway this is then place for you.
3/5
Kelly
11/18/2023
Mixed Identity
Excellent location. Beautiful, right on the water. Affordable place to stay. Restaurant had great food but is too pricey in comparison to the hotel. Hotel has been updated, but not a quality job. Rooms are damp, towels do not dry and the AC just did not make the room comfortable. Service was very friendly and help. Forced valet for $25 per day. Again this required service just does not match the quality level of the hotel.
5/5
Excellent
Matthew
11/18/2023
This is a really good property to stay at. It has its own access to the beach… Inexpensive valet parking. There's a restaurant on the property. It's pretty good to very good. The price was excellent. It's just half a mile from the center of Deerfield Beach so you can get Willie any kind of dining you want and many options for coffee and shopping. Maybe 2 miles from Central Boca Raton… A short drive for golf or etc. you can be in Miami in an hour, you can be in Fort Lauderdale in 30 minutes. The staff is very friendly and helpful. My only negative was I had paid for a terrace view – there were none available. The front desk comped me around of drinks.