3.1/5
921 reviews
Amenities
3/5
Cleanliness
3.2/5
Comfort
3.3/5
Condition
2.9/5
Neighborhood
3.8/5
Service
3.4/5
Recommendation
100/100

Most Recent Reviews

3/5
Expedia Group verified review
John
02/18/2024
Not great area, but safe parking and near restaurants and freeway.
1/5
Expedia Group verified review
Miranda
02/18/2024
Check in was awkward, they kept asking what we wanted for a bed but we had already booked through Expedia. The room was beat up, furniture busted & worn out. Shower facet broken, doors water damaged. We ended up not staying there. Asked for a refund after being there only 10 minutes & they refused. Front desk was not concerned about the state of the room. Offered to show us another room but said all were the same. Will continue to fight for a refund.
3/5
Expedia Group verified review
Mark
02/17/2024
Our bed has wheels (our bed moved when we got into it) and they had not swept under the bed…
2/5
Hotels.com verified review
Diana
02/17/2024
Old and noisy
Everything is old (furniture). The lobby is dirty. None of the ice machines are working. It was noisy at night and woke up with a headache. Just not what I expected of a Ramada hotel. Very disappointed.
4/5 Good
Hotels.com verified review
Amy
02/11/2024
Very disappointed that the hot tub didn’t work and we weren’t told about that at check in. Also needed an extra blanket in our room and was told from the person working that he didn’t have access to the laundry room.
2/5
Hotels.com verified review
Verified traveler
02/10/2024
Clean rooms. No breakfast even though advertised. Hot tub clean, but not working. Friendly staff.
1/5
Hotels.com verified review
JOHN
02/07/2024
Do not stay at Ramada Arizona Mills
Do not stay at this hotel, it is appalling. Fitness centre closed, Breakfast not available due to staff shortage, no coffee/tea facilities in the room and right next to a very busy main road with a lot of noise. Door opening and closing during the night, not sure what this hotel is being used for. Definitely would never stay there again.
4/5 Good
Expedia Group verified review
Joyce
02/07/2024
We hit this property at a bad time. Due to supply chain issues, there was no breakfast or other dining. The Fitness Center, the Business Center, and the Laundry were all closed. The men's bathroom off the lobby was also out of order. The lobby staff were very good, and we checked in and out quickly.
2/5
Hotels.com verified review
Hector
02/04/2024
Very old hotel, beds no confortable
1/5
Hotels.com verified review
Verified traveler
01/29/2024
Needs remodeling
First room was really dirty and the door didnt lock. The bathroom was very nasty. Had to ask for another room. Next room was better. Not as dirty but every thing very dusty maybe from the freeway being so close. Looks like a club is right in front so it was hard to get to at times. No breakfast at all. Signs inside saying thats why the price was reduced. Lets just say not worth the price.
1/5
Expedia Group verified review
SHAKI
01/29/2024
Phone didn’t work, lose faucet, hair dryer missing, burned bed sheet, sewers doesn’t close properly, both bed not fixed to headboard so it moves while in bed
3/5
Hotels.com verified review
Verified traveler
01/24/2024
Medium Ghetto.
Jan 2024 Medium Ghetto. Hotel shares a parking lot with a strip club and Waffle House. Very basic rooms, tv was really dim. Jacuzzi was locked up (big reason I booked this place) fitness room shut down. But staff were nice and helpful. Ok place if you just need a place to sleep in a convenient location. Right off a freeway. Mall across the street.
3/5
Hotels.com verified review
Verified traveler
01/22/2024
Nothing negative to say. Place was clean, and exactly what to expect when traveling on a budget. Plus…Waffle House in the parking lot!
1/5
Expedia Group verified review
Francisco
01/18/2024
There was no one at front desk. Area is dangerous. I did not check in. I could not stay in that place
1/5
Expedia Group verified review
Pedro
12/15/2023
Service was the most basic, rooms were very bad, dirty towels, doors were damaged front door needed to be extra pushed to lock, unsafe, bathroom door with holes and they try to patch it, smells, bath shower was falling apart, floor was dirty in overall it was a bad place
1/5
Expedia Group verified review
ricardo
11/24/2023
this place was dirty, the floor hadn't been clean, had to flush the toilet about three times, and for the price I paid, would never make a reservation there again, and no breakfast of any kind, oh and that's why the price was lower, still paid a high price.
1/5
Expedia Group verified review
Melanie
11/20/2023
We arrived on November 9th I called from the airport to ask if there was somewhere secure to store our luggage so we could spend the day shopping before checking in (as we arrive morning and couldn’t check in until the afternoon). They said yes. When we arrived, after traveling all day my daughter needed to use the bathroom but there was a water main break on the main floor so there was NO washroom to use. I then asked them to store our luggage and the manager simply said, “is there valuables in the bags?” Well, we hoped to leave all our bags but guess we couldn’t be cause we had lap tops so we said no and hoped to leave our 2 larger suitcases and we would continue to carry our back packs. He said just leave them in the lobby right there, don’t worry we are always here (with the door open to the parking lot and with “strange” people hanging out by the main door) We had to leave them out in the lobby with everyone to see or have access to, but we didn’t have a choice, our kids were hungry and we needed to use a bathroom. When we booked it said Breakfast was included as did the pictures show and still show (I believe the verbiage was removed from the expedia website) When we booked it listed fitness room but that was also no longer running (I have pictures of the front desk with the signs saying they weren't offering breakfast or the fitness We left our 2 suitcases and headed to eat and that's when I decided to cell expedia to see if they could move us but they couldn't ...
2/5
Expedia Group verified review
Craig
11/20/2023
It was not clean
1/5
Expedia Group verified review
kenneth arnulfo
11/20/2023
Area was unsafe, hot water did not work, and we were charged $30 extra "cash only" for early check in. I would not recommend
1/5
Expedia Group verified review
Trent
11/09/2023
Over most hotels in the area this one was very pricey; you may ask why I chose this one was because online I was promised indoor spa and breakfast. Upon showing up the spa was outside and said breakfast was closed since covid. With all of this the Staff was very in-personable and even barged into our room midday with no knock or anything. Did not feel welcome and in that area was also worried about getting our vehicle broken into as well. So overall it was a room but there are much cheaper rooms and better hotels in the area that have what is promised online.
1/5
Expedia Group verified review
Linda
11/05/2023
This property is known for being located in “strip club property.” Confirmed by two police officers.
1/5
Hotels.com verified review
Pamela
11/04/2023
Extremely disappointed for Ramada
The workers were fighting in front of me when checking in….. room smelled like dirty laundry….. they wrote on the water faucet in marker “Pull” room had an overall appearance of being dirty… hair in shower and blow dryer didn’t work… no breakfast or coffee service in am…. Won’t be going back here
1/5
Expedia Group verified review
Bryce
10/23/2023
The family that owns the property is living in the lobby. Everything is closed…No breakfast No fitness center No pool No hot tub. The reason I booked here was all of these amenities were listed…drug addicted maids cleaning rooms at 8pm on a Saturday night is a big red flag in my book. Hotel took $100 deposit from me…nothing in my room was worth $100. Not even the TV. I do Not recommend this hotel to anyone. $130 is too high for a bed and a TV. Don’t advertise breakfast and a hot tub when you can’t deliver. That’s misleading and false advertising.
2/5
Expedia Group verified review
Marisela
10/22/2023
A lot of weird people parking lot
1/5
Expedia Group verified review
Tausiq
10/19/2023
Dirty sink Dirty toilet Dirty linen
2/5
Hotels.com verified review
Vladimir
10/16/2023
Do not choose this hotel.
Whole hotel looks like dirty. In our room we did not even have two face towels, there was not a single glass in the room. The old air conditioner was noisy, like a blacksmith's shop, and every time it turned on you had to wake up. Hotel does not provide breakfast, a receptionist recommended us a cafe which was awful.
4/5 Good
Expedia Group verified review
Ernestina
10/08/2023
Good price and location
2/5
Hotels.com verified review
Mike
10/05/2023
Don’t stay here.
This place is awful. It shares a parking lot with a giant strip club. We found spent shelll casings in the parking lot. There were people drag racing all night in the street. The room was 90 degrees when we got in it at 9pm. All services from workout room, laundry, breakfast and coffee where shut down “due to COVID”. 2021 called they want their excuses back. Do not stay here.
3/5
Hotels.com verified review
Kathleen
09/05/2023
The room was clean, but the shower barely worked. I also wanted to swim, but the pool closed at 9, which is kind of early here in Arizona, when the temps exceed 100. Other than that, the stay was fine and we stayed cool, which was the goal since our air is broken at home.
1/5
Expedia Group verified review
Hubert
07/28/2023
The front clerk was very rude, and not considerate of my special needs & tried to downgrade my room. The place was dirty, moldy smell & broken fixtures.
1/5
Expedia Group verified review
Kasandra
07/27/2023
I'm almost positive this place has bedbugs! I checked everywhere the night before and it seemed ok, but the next day, after I had already checked out, I had little bites start popping up! I also couldn't walk around in my socks because the floor got them FILTHY. It's like they hadn't ever swept or mopped the wooden floors. I stayed because of the location, but wouldn't stay here again. Find another hotel!
3/5
Hotels.com verified review
Julio
05/15/2023
Outdated
The hotel seemed to be under an upgrade because the room was outdated, doorknobs loose and broken hairdryer. The staff was nice.
5/5 Excellent
Expedia Group verified review
GOOD JOB
05/12/2023
Everything
2/5
Expedia Group verified review
Gerardo
04/23/2023
Smells bad
4/5 Good
Expedia Group verified review
Leon
04/10/2023
Returning Customer.
2/5
Hotels.com verified review
Jermaine
04/05/2023
Very outdated, and old hard bed with noisy box spring not comfortable at ALL especially for the price they're try to charge
2/5
Expedia Group verified review
Wayne
04/05/2023
Not what the Ramada name used to mean. Lobby a shambles, room had broken mirror and loose tub fixtures. Clean towels for second day were difficult to obtain, and lobby was locked when I went to check out. I'd gladly pay more for a better experience elsewhere.
1/5
Hotels.com verified review
Verified traveler
03/27/2023
This was one of the worst hotels I've ever stayed in. We were on the second floor and the floor was bowed in the middle as if it was caving in. We had to tie a cord around the handle on the night stand to keep the drawer from opening all the time due to the floor because the stand was leaning so bad to the middle of the floor. The desk chair kept rolling to the middle of the room because of that too. I can't say anything bad about the staff, we really had no contact with them. I'm sure they're doing the best they can with what they have to work with.
2/5
Expedia Group verified review
DIANA
03/26/2023
Choose this place because it had “breakfast” as my son was out here playing. Rooms were not only dirty but not nice at all. Bathroom door handle was off, mold on the ceiling, remote was broken. Just uncomfortable and not what is on the pictures or expect at all!
1/5
Hotels.com verified review
David
03/22/2023
Don’t believe the pictures, it’s disgusting
got a room for spring training, i booked it and called asking if the pool and spa was open, i was told it was and then it was not.l after i checked in. maintenance workers woke me up at 6am working out side of my room. The bathrooms were disgusting rust and stains throughout the shower. There were instructions in sharpie on the shower nozzle. It was not a clean room and i didn’t feel comfortable. I will never stay here again
1/5
Hotels.com verified review
Dee
03/20/2023
Bad stay !!
Rundown hotel . Stayed 2 nights 3days , never got clean towels the whole stay . Bathtub was very dirty , had wear my slides in shower . Pool was closed . Advise not to stay here .
2/5
Hotels.com verified review
Rachel
03/20/2023
If you can afford to pay a bit more somewhere else
If you can afford to pay a bit more somewhere else, it's probably worth the investment. The staff member who greeted me was very professional, and the cleaning staff who we saw around were friendly. However, the property is adjacent to an adult-entertainment cabaret, and our room looked like the scene of a lot of wild nights. The furniture was broken, the bedskirt had holes, the hook on the door to the bathroom was missing, the tub had some permanent stains and a ratty shower curtain, etc. The pool apparently WAS open, but had a sign that read closed. We asked to change out towels on our second night, but were told they weren't available until 9 or 10 the next morning (but they did give us an extra roll of toilet paper upon request-- helpful, because there wasn't any tissue in the room). We stayed in Phoenix over a busy weekend (Spring Training and Taylor Swift concerts in town), so this was really a supply/demand issue. I'm a little sick about paying so much for such a shoddy place, but it is what it is. Again, the human resources were fine, but the property itself leaves much to be desired.
2/5
Hotels.com verified review
Verified traveler
03/19/2023
For the price, this place was disappointing. The room needs repair in many areas. There was nothing available at 8:45am for "take away breakfast". The guests above us were sliding room furniture around during the night, at different times. No clock in the room. No luggage rack. We choose not to place suitcases on the floor in rooms. There should not be a reason for this place to be a bit run down, the rates are overpriced. They are definitely making money.
2/5
Expedia Group verified review
Berenice
03/19/2023
Run.. the property is rundown, behind a Cabaret. The tub in the bathroom was dirty and peeling. Behind and around the toilet was dirty. One of the beds had the metal frame sticking out of it. The pool and fitness center were closed. The coffee machine was beyond filthy. You are better off staying in a motel and less then half the rate of this place.
3/5
Expedia Group verified review
Sarah
03/18/2023
Loud, right off interstate w thin walls and poor door/window seals Dirty Poorly kept up
3/5
Expedia Group verified review
Beatriz
03/18/2023
Cleanliness issues. Sink had floss from previous guest
1/5
Expedia Group verified review
Mariusz
03/17/2023
Never stay in Over price
2/5
Expedia Group verified review
Gerardo
03/17/2023
Must clean all areas and renewal all utilities. Bad maintenance! :/
4/5 Good
Expedia Group verified review
Matt
03/13/2023
Noisy clientele.
1/5
Expedia Group verified review
John
03/13/2023
Horrible area around hotel with a strip club in front and a closed Waffle House next door. Vagrants in the parking lot and police patrolling the area constantly. Once inside, a complete disaster, dirty, smelly and that’s the clientele. Don’t recommend for anyone to stay there.
2/5
Expedia Group verified review
Melissa
03/12/2023
It’s been a while since I have stayed in a Ramada, but I guess I thought of that name as a higher quality than this one was. Property and building felt a bit dingy. The room itself was just fine, except for cleanliness. It seemed they had done a rush job in cleaning after last guest. The Kleenex was empty, there were 2 clumps of hair on the floor, and the stainless steel plate around the handle and lock on the inside of the door has fingerprints all over it. Towels were thin and scratchy.
1/5
Hotels.com verified review
Pedro
03/12/2023
Showers Clogged, they do not take cards only cash
Yhe worse stay every. I stay on hotels regularly and this one is really bad. Showers are clogged with dirty water stain in the floor and when you check in they will say that they do not take Visa, Master Card, AMEX just so you feel obligated to use their ATM machine that charge $4 for withdrawals because they only take cash for damage deposit. I took this hotel because all others were book when I should of just keep driving for an extra couple of hours.
2/5
Hotels.com verified review
Adan
03/12/2023
Don't stay here.
The hotel was bad. Mold in the bathroom, cracked drywall throughout, exterior door had large gaps, and it was extremely loud. Hookers in the lobby, people bargaining their rate at the front desk. Terrible.
2/5
Hotels.com verified review
Eugene
03/12/2023
Very disappointed
Honestly the dirtiest Ramada I ever stayed at. Grounds, hallways, room all dirty. No breakfast as outlined on website, and sits right behind a burlesque facility. Will never book Ramada again.
2/5
Expedia Group verified review
william
03/12/2023
The rooms looked nothing like online. There was daylight under the door, multiple broken tiles, and the desk chair arms were shredded. For the price, I will never go back.
2/5
Hotels.com verified review
Aaron
03/10/2023
Don’t stay here
SCARY location and VERY run down. Not a good area. Cabaret club and a fenced up Waffle House are directly in front of this hotel. Hotels.com should be ashamed of lusting this location. I was with my 11 year old son, we checked out the next morning…total dump and scary location.
1/5
Hotels.com verified review
Jackie
03/03/2023
Scary run down hotel
This was the most disgusting hotel I have ever stayed in. Was stranded in Phoenix so had to find a room. The cost for the run down barely working hotel is a crime in my opinion. The morning coffee they provided was from a very broken machine that literally produced mud. How can they serve that? The bathroom fixtures were broken. There were stains on all the towels and some of the bedding. Not one item in the room didn’t need some attention or replacement. Hotels.com should even offer this horrendous of a hotel to its customers. Come on! I trust you guys. BAD!
1/5
Expedia Group verified review
Cassandra
03/01/2023
This was worst than a Motel 6. It’s so dirty and disgusting. So many people walking around drunk. No hot water or even warm water to shower. Hear everything thur the walls. Bed was the worst so hard and uncomfortable. The front desk employees were getting so much complaints about double charges. If you stay here make sure you double check your bank account.
1/5
Hotels.com verified review
Jeremiah
02/27/2023
not a good place to stay
the room that was book was a none smoking room, but as i open the door it smelled like an ash try and like if someone had just got done smoking in the room. Second thing is that room also had a strong order of urine (pee) in the room. so, I would not recommend this hotel to any friends or family members.
2/5
Hotels.com verified review
Verified traveler
02/27/2023
Unhappy about our stay
Check in was very slow. I felt not the greatest at all during check in, the front desk took a photo copy of my ID. I’ve never had to do that at other hotels I recently stayed at. I was told they just started doing that. There is only one way on to the property. I felt unsafe on the property because there was someone in their car watching everyone come in and out. I had to keep looking out the window to check on my car until that person left.
3/5
Hotels.com verified review
Verified traveler
02/26/2023
Our room was ok. I asked for top floor quiet area please. The receptionist acted like he didn't want to give me top floor. Plus he put us right by highway noise. Therexwas a 2 inch gap under the door so air blew in. No kleenex. Suppose to have breakast included no breajfast.
4/5 Good
Hotels.com verified review
Verified traveler
02/26/2023
Freezer
I had to defrost the freezer so I could use it.
1/5
Hotels.com verified review
Julie
02/24/2023
DON'T stay here
Front desk staff was extremely rude. We didn't feel welcome and they were not communicative at all. Room was dirty. Shower didn't work. Area around it was sketchy. We originally chose the room for the hot tub and pool. It was closed early and then looked like it hadn't been cleaned in months. Just awful. Especially for the price we paid for it.
2/5
Expedia Group verified review
William
02/23/2023
Older property, door to lobby would not open and no one at the front desk when arrived. Customer tried to open from the inside and was finally able to open. Took 10 mins for attendant to arrive. Didn’t accept Amex.
2/5
Hotels.com verified review
Verified traveler
02/22/2023
we checked out after first night, they didn't have bedspreads on beds, no coffee maker and no tissues in tissue box holder, beds were not terrible but not great.
1/5
Hotels.com verified review
Melodie
02/21/2023
Horrible Service
The room didn’t even get cleaned before our arrival. There was different kinds of hair stuck on the bedding. The floor was dirty. My family took off their shoes and with just a walk across the floor our socks were black and dirty. There were stains and things stuck on the vanity counter. The bathroom was very dusty, as if it hasn’t been thoroughly cleaned in a while. Corners had dust and lint buildup. We were afraid to sleep in the room. We went down to the office to ask for new/clean linen and additional towels. We were told that they were all being cleaned in the laundry room. Nothing was available. When I checked in I told the staff that I wanted to pay with to separate cards. And they said it was fine. When I checked out they put it all on one card. And said that it was already paid for. I asked to speak to the manager but was told “they didn’t have one.” I specifically told them that I didn’t want it to go one one card. All round it was horrible service. I definitely would not recommend at all.
1/5
Expedia Group verified review
Adrian
02/20/2023
The most uncomfortable beds, the worst staff & minimal immensities for the price. The shampoo & soap packets were drying; and there wasn’t any bedding on any beds except for sheets - and it’s winter time!
3/5
Expedia Group verified review
Micheal
02/20/2023
We were extremely disappointed that none on the amenities were usable. The pool, hot tub and exercise room were all closed.
3/5
Expedia Group verified review
Javier
02/18/2023
COVID excuses are over. Short staffed. No Breakfast !! No refreshments no amenities at all. Signs of out of order on most items. This is a soft 3 out of 10
1/5
Hotels.com verified review
Verified traveler
02/17/2023
Was never greeted from the front desk employers. Took about 25 min to finally get checked in. The hotel is not in a great neighborhood. I would not recommend this hotel, especially if you have kids.
1/5
Expedia Group verified review
Roseanne A
02/10/2023
Very dumpy and in need of repairs. Dirty.
1/5
Hotels.com verified review
Nicole
01/27/2023
Very Disappointed, Wouldn’t recommend.
Very disgusted that Hotels.com would seven offer or represent a place like this. I wanted to leave the moment walked in the room, but unfortunately was on a delayed airline arriving at 1am and airlines lost our luggage and traveling with my two daughters it was too late to find another hotel at ride to go to another hotel. My daughters were very uncomfortable were so scared as we had random knocks at the door all hours of the night. Beds were uncomfortable, very squeaky, the front door seemed to not close correctly thin walls and can hear everything from the room above us and the rooms next to us and the sound of traffic of the interstate all night. Very disappointing when asking for an early check out, the front desk advise me I would still be charged for the night stay.
3/5
Expedia Group verified review
Tammie
01/24/2023
Hotel was very run down, front desk staff were confused and unprofessional, amenities were closed, the hotel is in the same parking lot as a night club. Bathrooms were very dated.
4/5 Good
Expedia Group verified review
Damian
01/24/2023
Exactly what I needed to stop by the night while traveling, perfect spot with shopping center near by
2/5
Expedia Group verified review
Alula Kibrom
01/22/2023
We were really frustrated that they have a mandatory $100 deposit that you must pay to check in. The lobby smells like smoke. The pool and fitness center are misleading. No one would ever in their right mind use them. There is no breakfast included. They give you a coffee maker that required coffee pods (but do not give you the coffee pods). It is definitely it in the nice part of Tempe. However, the rooms inside were clean and the cleaning lady was very nice. Perhaps a solo guy trying to save money would be fine here, but definitely not for families.
2/5
Expedia Group verified review
PHILLIP
01/21/2023
Slow service. Check-in took 15 minutes. Employee had zero sense of urgency or customer service skills. First room had a bad smell. Business Owner: Fix your service if you want to fix your business: speed up your check-in process (2 min or less), add breakfast, add room cleaning, clean smoke filled rooms!, give more soap, shampoo, stop being so cheap. Cheap is not a great experience. Stop blaming everything on covid and staffing issues. Overcome it. I write reviews to help the owners. Take this to heart. Do better.
2/5
Expedia Group verified review
Deborah
01/20/2023
The room was dirty. No hot water for a shower and it was noisy. People on motorcycles sitting outside for 30 minutes with their motors running.
3/5
Expedia Group verified review
Odie
01/15/2023
It's okay
3/5
Hotels.com verified review
Verified traveler
01/14/2023
It’s not Right, But it’s OK…
The room and beds were nice, but the bathroom was dirty, bathtub needed to be cleaned. There was no toilet paper. We had to buy our own toilet paper. The coffee machine was broken and the service at the front desk was not completely friendly. The photo online of the front of the hotel is Deceiving… And right in the same parking lot as this hotel is a Cabaret.. Would not recommend bringing kids. If your looking for just a place to sleep and leave this will fit that bill..
1/5
Expedia Group verified review
Jonathan
01/14/2023
1 bed in room, an was on roll away frame, so was no stationary, picture frame had broken glass in it, used needles on ground by door, floor dirty like had not been swept or mopped in at least a week
1/5
Hotels.com verified review
Verified traveler
01/13/2023
There was no blankets, no breakfast, elevator without light and dirty, reception without light, alone and scary
2/5
Expedia Group verified review
HECTOR
01/09/2023
dirty place not good service
5/5 Excellent
Hotels.com verified review
Pedro
01/04/2023
Very enjoyable stay!
Front desk was exceptionally friendly and helpful.
2/5
Expedia Group verified review
julie
12/20/2022
No breakfast as advertised. No in room coffee as advertised. Rooms and furnishings needing repairs and better cleaning.
2/5
Expedia Group verified review
john
12/05/2022
We were in town for a Christmas party nearby. We were asked to pay a $100 deposit on the room for incidentals, and I am not sure why. Upon opening the door, the room stunk of marijuana. Looking upon the king sized bed, we had 3 small 1/2 sized pillows...like small throw pillows. That was it. Not suitable for actually sleeping.
1/5
Hotels.com verified review
Michael
11/22/2022
Remove form your listings!!!
Total smoke and mirror's!! Walked into a single lit front desk area, sketchy, one person behind counter, no manager on duty. While attempting to check in, dude rolls in on a skateboard to the collect laundry. The hotel is front of a gentlemen's club, what?? All amenities were not available. No gym, no breakfast, no lounge, Wi-Fi down. False advertising!!! Walked outside, headed to room and had to second guess staying. Would my car be safe, oh and $25 more for a truck. Turned key back in and did not stay. Discussed refund for false advertising and the luxuries of the hotel were not available however because we booked on hotels.com as the counter person says no refunds are possible.
1/5
Hotels.com verified review
Sarah
11/21/2022
Terrible place
TV did not work and they didn’t come fix it till second day. Only came when my husband went to front desk to complain for second time. Room was not clean. No blankets on bed, Sheets only. Toilet stopped working second night. Husband got it working. Employees didn’t seem to care about any of our issues. We will never stay at this property again.
1/5
Expedia Group verified review
Valerie
11/19/2022
Uniqueness would be the location. Factors affecting the ratings are cleanliness-every where-dirty office, dirty parking area, room toilet had ring in bowl - smelled like feces, room had totally awkward smell-like sweat False advertising-online info said breakfast available- not true! Ads in Expedia are misleading Not satisfied at all with this Ramada
1/5
Expedia Group verified review
Brittany
11/18/2022
Do not stay here. Pay the extra 20 and get a decent room. First several bugs in the room extremely sticky floor, dirty bathroom. Hard cheap bed. And on top of that they tried to hustle us for our deposit for smoking. Funny thing is we don't smoke. Scammers stay away. In addition it has zero amenities
4/5 Good
Expedia Group verified review
Lloyd
11/17/2022
Shady looking people around the premises.
2/5
Expedia Group verified review
Andrea
11/16/2022
Very old and dirty. Would not recommend
2/5
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Maria
11/15/2022
Bad
2/5
Hotels.com verified review
Luis
11/14/2022
Just am ok experience
The people at the front desk don’t have the best customer service skills. No food or breakfast, only coffee at the “dining area”. Rooms were clean, nothing fancy at all. Good place to stop, sleep, shower and go.
1/5
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Verified traveler
11/14/2022
The hotel was aweful. Dirty. No hot water. Terrible service at the front desk, and it shares a parking lot with a strip club.
2/5
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Doan
11/13/2022
The room is dirty and very old.
2/5
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Jesse
11/07/2022
The staffs lack of understanding English. The check-in process took longer than what it should have and answering personal call before tending to a customer.
1/5
Expedia Group verified review
James
11/07/2022
Do you want to pay nearly $200 to stay in the ghetto? Then by all means, come to the Ramada by Wyndham at Arizona Mills! Featuring a strip club in the parking lot, a marijuana dispensary next door and a permanently closed waffle house, you’ll be running for your life in no time! Hungry in the morning? Too bad, because the continental breakfast is kaput, due to “supply chain” issues! And if that’s not enough, you’ll marvel at the various pit bulls kept on site by the apparently full time tenants! If you like surprises, be sure you to keep an eye out for the random dudes hanging out outside your door! And to think, all this can be yours for only $185 a night! Call now, while supplies last!
1/5
Expedia Group verified review
Brad
11/06/2022
I associated Wyndham and Ramada with at least a decent, moderately priced brand. The check in was as if I was a criminal. the other people checking in probably were criminals. The room was out of the 1970's. The front desk manager tried to convince me to give up my reservation because as it said, "i had such a good deal" and they were fully booked that maybe I would want to stay someplace else. He was right that I would think the place was disgusting, but at 10 PM, I just wanted to lay down and go to sleep. I certainly did not want to start driving around to search for someplace else. I thought that a Ramada across from Arizona Mills and across the freeway from a major hotel would be a decent place to rest my head for 7 hours. At least I was able to rest my head, but I could not wait to get out of this place. I would not recommend this place to anyone.
2/5
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jose
10/23/2022
Just dont, keep on scrolling
Too many things to list.
1/5
Hotels.com verified review
Sherell
09/09/2022
Horrible dirty and u safe
Horrible, where do i start? First NONE of the amenities are available so don’t believe anything advertised. Room was nasty items left from previous people in the room microwave broken stains on the sheets and the toilet. There was blood splatter in the elevator and LOTS of sketchy people walking around. A man reported his room was broken into upon me being at the front desk to switch rooms. i immediately asked for a refund as i was NOT staying there. They gave me the run around for hours until finally agreeing to give me a refund. We shall see previous reviews show they are scamsters unbelievable that ramada has their name on this property that is independently owned and operated. It is NOT safe do not go here at all.