5/5
Excellent
Richard
01/28/2025
nice
Great breakfast, clean room, perfect
1/5
Ryan D
01/19/2025
The property was not very clean. It looked like somebody just made the bed
4/5
Good
Joseph
01/12/2025
Solid but not spectacular
Traveling solo to visit friends and family. Check-in was smooth and took little time. The hotel room was in good condition. The bed was comfortable. Noise was a bit of an issue as the room next door was noisy and walls are thin. I was still able to sleep. The hotel Wi-Fi was shaky. I could not stream anything on my Roku.
5/5
Excellent
Joshua
01/09/2025
Great stay
5/5
Excellent
Lacey
01/06/2025
Good staff made me feel comfortable
1/5
Felipe
12/28/2024
Property need update
5/5
Excellent
Russel
12/27/2024
.
4/5
Good
Brittney
12/11/2024
It was priced perfect
4/5
Good
Virginia
11/09/2024
I really enjoy this hotel. It's my second stay here.
4/5
Good
Sonali Shanbhag
11/02/2024
Clean with spacious room and good amenities.
5/5
Excellent
Tina
10/15/2024
Modern decor, clean. When we came in with our own ice cream staff provided cups and spoons so we could enjoy dessert in our room.
5/5
Excellent
Wayne
10/14/2024
Everything was great!
5/5
Excellent
Luanne
10/14/2024
Very friendly and helpful staff. Clean and comfortable.
5/5
Excellent
Luanne
10/14/2024
Very clean and comfortable. Staff was very friendly and very helpful.
5/5
Excellent
Pamela
10/14/2024
Nice room. Staff very helpful and friendly
5/5
Excellent
Sharon
10/13/2024
All was good.
5/5
Excellent
Jennifer
10/10/2024
Just terrific!!
4/5
Good
Theodore
10/05/2024
Our stay was great. The locations had a lot of places to eat close by. It would be nice to have a free breakfast but we cant have everything. Not the cheapest but you get more than you pay for. If ever in the area would stay here again
3/5
Verified traveler
10/03/2024
The hotel is very close to the freeway and other shopping and dining opportunities.
4/5
Good
Tammy
09/16/2024
Nice accommodations . Easy access to highway
3/5
Lisa
09/13/2024
Staff was extremely nice and accommodating, but the hotel was not clean. The room was subpar for cleanliness, temperature, noise, and amenities.
3/5
George
09/12/2024
The coffee maker did not work and the USB port on the TV did not function. Other than that the staff were friendly and the location was ideal.
5/5
Excellent
Sahara
09/04/2024
Very nice stay
5/5
Excellent
William
09/02/2024
Very nice. Our third time, same great service and very nice room amenities every visit.
5/5
Excellent
Elizabeth
09/02/2024
Clean, quiet and comfy bed. Walking distance to several dining options.
4/5
Good
Lyle
09/02/2024
The staff was very friendly and helpful during our one night at IHG. Very clean room.
5/5
Excellent
Verified traveler
08/27/2024
Hotel was clean and staff were friendly. Had dinner at the restaurant within the hotel, food was good. Breakfast was also great. Staff at the restaurant were particularly friendly and helpful.
5/5
Excellent
Heather
08/25/2024
Beds were super comfy....had a great night sleep. Pretty good breakfast, friendly staff.
2/5
Jessica
08/25/2024
The staff were amazing and went above and beyond. The hotel is nice. The room however wasn’t great. I booked a king and got two queens. The bathroom door was loud and squeaky waking up anyone who was sleeping. The beds were way too high and the room seemed crammed with furniture rather than decorated. Door number three to enter the building w keycard did not work in the morning.
5/5
Excellent
Kyle
08/18/2024
Great place to stay
Superr easy check-in! Room was very clean and overall the facility was very nice. Will stay again in the future.
2/5
William
08/13/2024
Watch your bill and charges carefully
the hotel charged a "C Note" more to my credit card for no reason.
5/5
Excellent
Renee
08/12/2024
I had a very nice stay. I had dinner and drinks at the restaurant. The food and drinks were good and so was the service. My room was clean and comfortable and quiet. I enjoyed breakfast the next morning.
1/5
Brian
08/09/2024
Terrible Service
We were locked out of room several times. The ended up having to call their on call maintenance man to fix the lock on our door. We sat in the lobby until 1:30am when they finally got the room open. They told us the lock went bad and had to be fixed/replaced. Hotel General Manager told us we couldn’t get a refund or a credit because we booked through Hotels.com. He said all he could do was give us a future 1 night stay at their hotel, which doesn’t do us any good since we don’t plan on being back in Ohio anytime soon. He told us he couldn’t even give us a Holiday Inn credit since they were privately owned.
4/5
Good
therese
07/31/2024
Staff was king, respectful and helpful. I would use this hotel again
5/5
Excellent
Rebecca
07/23/2024
The room was clean. The Dove products in the bathroom were a pleasant surprise. The location was convenient to restaurants.
5/5
Excellent
Edward
07/15/2024
.
4/5
Good
Rachael
07/15/2024
Had a great stay pool was nice conveniently located
4/5
Good
Patricia
07/08/2024
Disappointed this time.
I was disappointed that the condition of the carpet was so poor. it had a rip in the carpet between the beds that was annoying and also the lamp shade look like it was taken out of a dumpster. How unfortunate as this is my favorite place to stay when I visit the kids here in OH. I love how quite and comfortable the room always in when I stay here.
5/5
Excellent
Lindsay
07/07/2024
Roomy and spacious.. Great breakfast!
5/5
Excellent
Charles
07/03/2024
Clean room
5/5
Excellent
David
06/29/2024
Dry pleased with my stay
5/5
Excellent
Barry
06/29/2024
Good place to stay.
3/5
Verified traveler
06/26/2024
Barely any hot water.
5/5
Excellent
KEITH
06/25/2024
Very clean room and property. One suggestion: the door to the room my Mom stayed — Rm.138 —is extremely “heavy” / difficult to open. It closed on her shoulder. Perhaps a push button door opener could be installed on some of the ground floor rooms to make them more accommodating for elderly guests? Breakfast each morning was lovely with attentiveness to detail. Thank you for a welcoming stay.
5/5
Excellent
Morgan
06/24/2024
Clean, family friendly and nice breakfast
5/5
Excellent
Mary
06/13/2024
Very nice.
2/5
Jamie J
06/06/2024
For our two night of stay the room above us was very loud into the night, we did not sleep well at all- we did notify the front desk both nights and the first night nothing was really done about the noise but the second night it was handled appropriately and the noise did stop-
4/5
Good
John
06/03/2024
We enjoyed the convenient location and the ease of access. The area appeared to be safe. The staff was friendly and helpful. Our only complaint is that our entry key kept failing for no reason which required us to visit the front desk three times in three days to get new keys. The property is using old technology and it needs an update.
5/5
Excellent
Maggie
05/28/2024
Nice and helpful staff! Great restaurant on property! Walking/drive distance to convenient/gas stations.
5/5
Excellent
Verified traveler
05/27/2024
Nice
It was amazing people was nice the hotel was nice
5/5
Excellent
Judith
05/26/2024
Decent hotel
5/5
Excellent
Marissa
05/18/2024
I liked it
4/5
Good
Stephanie
05/10/2024
Clean property. Rooms are outdated
3/5
Robert
05/07/2024
Holiday Malaise
The whole place felt tired and worn-out. The drain in the tub was backed up and when I asked the staff to clear it, they didn't. There was also mold in the bathroom. The carpet in the room hadn't been vacuumed in a while and the halwways had a musty smell throughout the whole building.
Breakfast was dismal. I tried it the first morning, took a look the second morning and had to pass at that point. Not much effort on their part.
Holiday Inns have really declined over the years.
5/5
Excellent
Jerry
05/06/2024
For me its not always about the facility conditions, when we arrived at the hotel we were greeted with a smile and was made to feel like we were important to them. This kindness is better and helps me overlook any property conditions. However the property was clean and comfortable.
5/5
Excellent
Bernard
05/03/2024
Nice and Decent place to spend time.
5/5
Excellent
Patience
04/22/2024
Everything was great. The bed was a bit high, but comfortable.
5/5
Excellent
Michelle
04/19/2024
.
5/5
Excellent
Doud
04/16/2024
Mentor
It was great
5/5
Excellent
Cynthia
04/06/2024
Great staff. Nice room. Comfy bed and pillows. Nice breakfast. Very functional exercise room. No complaints. Would stay again.
5/5
Excellent
Parker
03/06/2024
Very nice staff and clean room!
5/5
Excellent
Ryan
03/02/2024
Great staff, very clean, close to so much!
5/5
Excellent
Shelley
02/16/2024
I enjoyed a nice stay
2/5
Afiya
02/02/2024
Overpriced rooms not worth it
Only the lobby is updated. The rooms are outdated. No USB chargers in the rooms. Bed headboard is dirty, Lamp shades are dirty, broken tiles in the bathroom, the water did not drain in the shower. The elevator came to my floor and opened only half and got stuck. It is an expensive hotel but not worth the price. Staff is not so friendly either. No EV chargers on the property. The hotel housekeeping starting knocking at 8AM even after leaving a do not disturb sign. We told her to come back but she kept coming and knocking every hour and disturbing our sleep. Disrespectful staff. The hotel is very noisy and you can hear the next door neighbors through the walls.
We were looking for a hotel to host a family reunion but the people are not accommodating. They are overpriced for no reason comparing themselves to five star hotels and not willing to lower prices. Would not recommend!
4/5
Good
tricia
12/28/2023
Stay but know they charge
The food and room was very good. They charge money on your card without telling you. It’s been a week and they still haven’t refunded me.
5/5
Excellent
Frank
11/13/2023
Several eating choices close
5/5
Excellent
Emilee
10/30/2023
Amazing!
Staff was very nice and the room was amazing. Will be staying again
5/5
Excellent
Janeen
10/30/2023
Helpful safe, convenient location, clean and quiet rooms
3/5
Zachary
10/26/2023
Area was nice. Hotel wasn’t that clean.
1/5
ROSA
09/25/2023
Very outdated bathroom. No vent. Always wet inside. Couldn't dry hair from all the moisture inside. Chipped paint. The maid took our dirty towels, but never left new ones. Empty tissue box. Room was not well dusted before we arrived. The front desk in the evening would never say anything to greet or make eye contact to ackowledge you. Too costly for what the price was. Would never stay again.
3/5
john
09/18/2023
Not worth the price
Quiet hotel, staff was decent. Cleanliness of room was awful and furniture was rough looking. For the price it just wasn’t worth it!
5/5
Excellent
Dana
09/17/2023
The property was well kept and convenient to shopping and restaurants. The staff were professional and friendly.
5/5
Excellent
Sheryl
09/11/2023
Was pleasantly surprised! Clean, quiet and staff friendly.
4/5
Good
Virginia
09/07/2023
It was a great stay.
4/5
Good
Madison
09/04/2023
I liked the room
5/5
Excellent
Christine
08/29/2023
The room was clean and was cleaned daily. Staff was very friendly and welcoming. Breakfast was the typical hotel stuff. I definitely would stay here again and again in the future.
The only issue we had was that we stayed there during the most recent tornado and was very surprised that they didn't have a generator to keep some emergency lights on. We had to use the stairwell, obviously without power, from the 4th floor (which was fine)...thank goodness there were very large windows that let some light in.
4/5
Good
Carole
08/20/2023
Beautiful pool. Very clean room. Need new mattress for pull out couch bed. And door keys need changed due to being locked out of building several times.
5/5
Excellent
Sarah
08/13/2023
Great stay
The hotel staff was friendly and have good recommendations for food and adult beverages.
The room was clean and comfortable.
4/5
Good
Michael
08/13/2023
Very nice, clean, spacious hotel and quiet. Liked the pool too. And the breakfast in the morning was great! Lots of food. We would definitely stay again!
5/5
Excellent
Jodi
08/13/2023
What was most impressive about this location was the customer service. They were courteous and extremely accommodating. They definitely take pride in their cleanliness. I will stay at this property whenever I am in town.
5/5
Excellent
Karen
08/11/2023
Great area for a road trip stop. Comfortable beds, clean rooms, friendly staff!
5/5
Excellent
Sarah
08/08/2023
There were several bars and restaurants nearby. The hotel was clean. The beds were comfortable.
4/5
Good
Amit
08/08/2023
Comfortable stay
Furniture in the room slightly dated, crack in our mirror. Pool was nice for the kids. Breakfast was better than many other hotels.
5/5
Excellent
Renee
08/07/2023
My staff was great! The hotel had an amazing outside bar, which while I didn't use it this time plan on using it next time I visit. My room was great and the hotel was quiet, which sometimes is lacking in hotels, but not this one.
4/5
Good
Ashley
08/06/2023
Easy to get to
4/5
Good
Sergio V
08/04/2023
Very clean atmosfere
5/5
Excellent
Javi
07/31/2023
Friendly staff, clean room, solid breakfast options.
Great location with lots of restaurants nearby.
5/5
Excellent
David
07/31/2023
Great front desk staff—welcoming!
5/5
Excellent
Barbara
07/29/2023
Perfect Location
5/5
Excellent
Jacqueline
07/28/2023
Great stay!
5/5
Excellent
Debra
07/21/2023
One of the most comfortable beds I ever slept in and vert clean. Hallways and elevator were muggy. Elevators were a little difficult to get wheelchair in and out of. These were minor, over all a wonderful experience!
5/5
Excellent
April
07/12/2023
Vlose to music
Close to Wonderstruck concert
5/5
Excellent
Anne C
07/10/2023
Facility was very clean. Staff was friendly and helpful. They let us check in an hour and a half early to change for and event. Pool was clean, well lit and warm. Towels were available at pool even the last half hour of open hours. Walked to a restaurant for lunch.
5/5
Excellent
Pete
07/02/2023
Our stay was excellent in all aspects.
4/5
Good
Natacha
06/26/2023
Comfortable beds
4/5
Good
Kacie
06/26/2023
Great stay, but very high beds and sink
Check-in was easy, the staff are very friendly, great breakfast and easy parking. Lots of places to eat and shop in the area. The beds are incredibly high and very difficult for children and older people to get in and out of. The hotel provided a step stool, which was very useful, but I did not feel safe having my child in a bed so high off the ground. The sink in the bathroom was also very high and difficult to use, especially with children.
5/5
Excellent
Verified traveler
06/26/2023
very friendly clean hotel, breakfast was good. easy parking
4/5
Good
Sasha
06/26/2023
Overall the stay was good. The room could use a little extra cleaning. There was empty water bottles behind the night stand from previous guests. The tile floor in the bathroom needed scrubbed, especially near the walls and tub.
5/5
Excellent
Cynthia
06/18/2023
Great bed! Good food close, quiet property.