4.4/5 Good
929 reviews
Amenities
4.3/5
Cleanliness
4.6/5
Comfort
4.4/5
Condition
4.5/5
Neighborhood
4.3/5
Service
4.5/5
Recommendation
85.7/100

Most Recent Reviews

5/5 Excellent
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MIGUEL
01/28/2024
Great stay no issues at all. Clean clean
5/5 Excellent
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Jill
01/03/2024
All was good
2/5
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Victor
01/01/2024
Crappy
The good: the rooms are big and spacious, the staff is nice, and everything is pretty clean. The bad: this hotel must be made out of tissue paper, because we could hear everything going on, including the outrageous noise made by people walking around in the room above us. The floors literally shook like a dining room cabinet, and it sounded like a constant earthquake was vibrating through the building. Not to mention having to hear everyone's "personal" lives. We slept about 3 hours in total.
4/5 Good
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john
11/27/2023
Good
5/5 Excellent
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Dagnabis
11/19/2023
Amazing friendly place to stay
It was great we had a late check in due ti our flight delay and the front desk staff got us checked in quickly with no extra fees.
5/5 Excellent
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Esteban
11/10/2023
Excellent thanks đź‘Ťđź‘Ť
5/5 Excellent
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Jeremy
11/05/2023
The large room was really nice and comfortable. The breakfast was really good, too, with a nice selection, including make-your-own waffles and oatmeal with an array of toppings. Will stay again!
3/5
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joan
11/05/2023
They shouldn’t advertise room as a “suite”. In reality it is a long room with mini fridge and tiny coffee maker and couch at end. The design of the space is terrible. Only 2 drawers in which to put clothes. No shelves or storage space in bathroom or “kitchenette”. A typical hotel room is easier to stay in than this. At least in a typical room you can unpack your clothes and toiletries, and feel more comfortable.
5/5 Excellent
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Stephanie
11/01/2023
Everything was more than what I expected.
5/5 Excellent
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Veronica
10/24/2023
Clean and quiet
5/5 Excellent
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Carolina
10/23/2023
The staff was great! We enjoyed the option of continental breakfast. The room was big enought for my family of 5. Although we did not use the pool, the indoor pool was a nice option.
5/5 Excellent
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Shebania
10/16/2023
Clean
5/5 Excellent
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David
10/15/2023
I did not like the room next to the side entrance on the first floor. And the room doors are very loud and you hear them slamming all night long.
5/5 Excellent
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Theresa
10/14/2023
Consistent
Consistency is what I like about Marriott hotels. This one was typical of SpringHill Suites. Beds were comfortable, room clean and amenities were very nice. We enjoyed the breakfast. I like the space available in the room. This hotel is very close to major roads and access to shopping and tourist areas. We hiked and found the area has wonderful trails.
5/5 Excellent
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Emily
10/12/2023
The layout in the rooms were very nice
5/5 Excellent
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Emily
10/02/2023
The staff was incredibly welcoming and helpful. The property was clean and fresh. Wonderful breakfast and coffee. 5 stars plus!!!
5/5 Excellent
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Thomas
10/01/2023
Very good
5/5 Excellent
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Andrea
09/22/2023
Nice setting. Nice hotel clean and comfortable. Breakfast is terrible.
3/5
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Katherine
09/19/2023
No thanks. Front desk was nice though
Never again. Gave us a handicap room.. don’t know why? Made the whole stay unpleasant. I would have preferred an actual shower and an actual sink to put my stuff on. The whole room was covered in water due to the shower being flat with the floor.
5/5 Excellent
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Tim
09/19/2023
Above average
This hotel was in a research park type area. We had stayed in some real stinkers on our vacation prior to this hotel, so my judgement may be a bit clouded. We all agreed that this hotel was worth the extra money. Very large room, comfortable bed, very clean, above average breakfast. I would stay here again for sure.
5/5 Excellent
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Leigh
09/18/2023
Extremely clean and well maintained. Unusually comfortable. Super helpful staff.
2/5
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Pat
09/17/2023
Was there for a wedding we as a party had rented several rooms we arrived 2:45 check in was 3.Several other guests received their room keys. However as the Justice of the Peace and handicapped I did not. I was first told 3:15 we checked again at 3:30 still not ready I didn't get my key until almost 3:45.The ceremony was to start at 4:30 venue was 15 minutes away so of course I was 40 minutes late.Ruined the whole ceremony and my reputation as a JP. Sorry very dissatisfied.
5/5 Excellent
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Kristina
09/17/2023
Clean, helpful staff. Would stay there again
5/5 Excellent
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Anna
09/09/2023
Staff was wonderful and the breakfast was fantastic. 10/10 would stay again
5/5 Excellent
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Verified traveler
09/06/2023
It's a bit hidden, but we were highly impressed with everything. The room was great, spacious, and clean. Breakfast was yum. Lots of seating. Everyone was nice.
4/5 Good
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Yolanda
09/01/2023
Very pleasant and helpful front desk administrator.
4/5 Good
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Dave
08/27/2023
Nice place very clean, friendly staff I guess we just got a bad night. They had multiple tour buses there lots of people making all types of noise at one in the morning.
3/5
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Tatsiana
08/20/2023
Okay
There was a noise issue with the air conditioner. We recorded it and addressed it with the front desk. It seems though that the maintenance crew didn't look into the matter, and we were just offered to switch rooms. While the front desk staff was very nice and attentive to our needs (and even gave us a discount for a sleepless night of inconvenience), there seems to be a gap in the communication from the front desk to the maintenance crew. I am sure whoever stays in that room next will experience the air conditioner noise also.
5/5 Excellent
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Heidi
08/17/2023
Not a lot of restaurants or stores. Otherwise excellent clean stay.
5/5 Excellent
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Melanie
08/16/2023
Had a great 2 night stay with my family. Rooms are nice, clean and spacious.
5/5 Excellent
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Yvonne
08/14/2023
Great location and a great price
5/5 Excellent
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Angela
08/14/2023
Very nice place! Very clean, has everything you need, nice pool area, and gym. Delicious breakfast. All staff was friendly and kind!
5/5 Excellent
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Yan
08/13/2023
Very clean, and the staff are nice. However, there's no quiet and independent place for business and study. The only public place is the breakfast dining place. There's only one set of washer and dryer in the guest laundry room, and the dryer doesn't work well, you need to make a second $2 round to dry everything, otherwise, everything is still wet including those fast-dry clothes. Wifi signals in and out of room are both very low.
5/5 Excellent
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Claire
08/11/2023
The location is very pleasant. Check-in was fast, friendly and efficient. The room was clean and spacious. The bed was quite comfortable, as well.
4/5 Good
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Michele
08/11/2023
It was slightly hard finding this particular property within the business park. For those from out of the area, clearly appropriate marked signage would be helpful. Just one slight remark about front desk staff. They were a little terse upon checkin. A smile and a gentle approach make a big differnce to road weary travelers.
5/5 Excellent
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Isadora
08/11/2023
A little off the beaten path but so worth it!
Check in was fast and easy. The young woman was extremely friendly and welcoming. I was traveling for my late husbands Military funeral in Canada (dual citizens but my family is mainly in the USA) and completely worn out. It was nice to be greeted by a friendly face. She asked if we had any special plans and I said no just bringing my husbands ashes home from him military funeral. She thanked me for his service and offered heartfelt sincere condolences. Breakfast was great. Again the staff members were bright and cheerful. Everything was well cooked, well maintained and tasted really good. The amount of toppings and variety for the oatmeal was great. Any request is cheerfully answered. Honestly we stayed here on the way to and from the funeral and at a Hilton during the funeral.. the Hilton was awful. We have definitely found our new favorite hotel!
5/5 Excellent
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Robert
08/07/2023
Great stay at newly renovated Soringhill Suites. It’s easy convenient and reliable.
5/5 Excellent
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yessica
08/03/2023
This hotel was convenient for us since we went to Canobie lake park. We slept so comfortably in these nice beds and the breakfast was great. We would stay here again. Thank you!
3/5
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Andrea
07/30/2023
The air conditioning was very loud and we could hear the people above us - sounded like they were stomping. Could have been they were! But it seemed like not enough buffer between floors.
5/5 Excellent
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Jose
07/29/2023
Facilities are very clean, breakfast was good. Staff was friendly.
5/5 Excellent
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Brent
07/27/2023
The rooms are very large and clean. Hotel staff was helpful and prompt when we needed anything. I would stay here again in the future.
5/5 Excellent
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Keyla
07/26/2023
The staff was really nice but we tried to get house keeping to clean our rooms because we had something important to do and we didn’t have Tim to clean the room before we left they told us they would clean our room we can back to the room exactly the same way then we asked why we didn’t get our rooms cleaned when they told us the would they said they don’t clean rooms for guest that are only staying two night me and my family was extremely tired and expected to just come back and relax but we couldn’t even do that. Hope you guys fix that everyone deserves to have their room cleaned and we gave our reason for the room the be cleaned and was told alright but didn’t happen
5/5 Excellent
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john
07/26/2023
The rooms were a great size, clean and comfortable
5/5 Excellent
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DANIEL
07/24/2023
Very nice property, nice pool, excellent room, breakfast good. Staff very nice.
5/5 Excellent
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susan
07/19/2023
Clean room, helpful staff, pool & gym were awesome!
4/5 Good
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Michelle
07/10/2023
Only stayed one night. Room was clean and comfortable. Only complaint was that we were told breakfast was served until 10am, but by 9:15 they started running out of food and didn’t replenish. The breakfast was important for us, a family of 4 and this was very disappointing.
5/5 Excellent
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Darleni
06/27/2023
This is a great one!
Everything was great, the rooms, pool, and breakfast. I will definitely return!
5/5 Excellent
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Emilio
06/25/2023
Everything new
4/5 Good
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Yung Chuan
06/21/2023
Over all is okay. No work in restaurants nearby. But very quite.
5/5 Excellent
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John
06/03/2023
Safe, clean hotel with friendly and attentive staff. Good breakfast and comfortable beds at a good rate. đź‘Ť
4/5 Good
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Verified traveler
06/01/2023
I’ve stayed here once before and had a very good experience, which is why I booked it again. The hotel is clean and usually quiet. This time however I booked 5 days over Memorial Day weekend. It was not a great stay because the hotel hosted literally DOZENS of high schoolers visiting from out of the country. We had difficulty falling asleep because of the noise and we were awakened very early in the morning. The breakfast area was so crowded we could not even enter it. When that group left, another group of little leaguers arrived. I will probably stay here again, but will call ahead to check if they are hosting large groups first
3/5
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ENILCE
05/30/2023
The only reason why I did not give an overall excellent rating was because I opted for this hotel, even costing somewhat more than others, because it had the indoor pool. I was told at check in the pool was closed and unavailable until future notice. Needless to say, we were not able to use it. In their favor, rooms were clean, breakfast was nice, the staff was courteous.
5/5 Excellent
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Nicole
05/21/2023
Hotel is under going renevations, however we stayed in a brand new room. It’s was nicely appointed and super clean!
3/5
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Sai Cheong
05/09/2023
Clogged toilet, unstable hot water supply shower, washbasin no hot water, hard to open the door of the room, the front desk staff was not friendly when checked in but others were very helpful
5/5 Excellent
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Lovelyn
05/02/2023
The front desk lady with the green hair, was the best. She extended our stay at no additional cost for a few hours because my flight was delayed.
5/5 Excellent
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Brandi
05/01/2023
Nice pool. Kids had a blast!
5/5 Excellent
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Cheryl
05/01/2023
The property is well maintained and staff is great!!
5/5 Excellent
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Patricia
04/29/2023
The newly renovated room is very nice and staff at the front desk was very welcoming. Even the cleaning staff in the hall was extremely friendly, I’m looking forward to breakfast in the morning!
5/5 Excellent
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Edgar
04/16/2023
Nice staff
4/5 Good
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David
04/09/2023
Convenient location. Great staff. Some rooms great, some odd shaped and tight. Mediocre breakfast but overall would stay again
5/5 Excellent
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Sonia
03/19/2023
We had a great start besides the pool being closed. Breakfast was great in the morning and everyone we interacted with was very nice.
4/5 Good
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Maria
02/28/2023
When we arrived the room where they set us up did not have a working refrigerator, the receptionist answer was they do not work, I ask to be transfer to a different roo. When transfer we forgot a pear of shoes in the room and when we try to get them back no body was able to find them, I guess the person who clean the room decided to keep the shoes. I can’t think of anything else. Really disappointed about that part. Also the pool was not working and the right away receptionist said “I could cancel if you book because of the Pool”.
4/5 Good
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Debra Sue
01/11/2023
Super friendly staff--very helpful! Pool was closed for maintenance, but we hadn't planned to use it much anyway. Very nice rooms--super clean!
5/5 Excellent
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Stephen
01/07/2023
All good…
5/5 Excellent
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Joanne
12/31/2022
Very clean room. Bed super comfortable. Extremely quiet
5/5 Excellent
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Gustav F
11/12/2022
The breakfast served was delicious and it was easy to get on and off of the interstate
5/5 Excellent
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joanne
11/01/2022
Star
3/5
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Mr J C
10/31/2022
Friendly helpful staff. Comfortable room. Very dead breakfast and the room had a slight smell of smoke. Breakfast served with single use plastic cutlery: terrible!
5/5 Excellent
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Lesley
10/24/2022
1/5
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Joseph
10/23/2022
literally the worst built hotel ive seen... you can hear EVERYTHING from the other rooms around you
4/5 Good
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Catalina
10/19/2022
I liked the location of the hotel and the staff. The swimming pool is too small for exercise. I had bloody and torn curtain sheers that were never replaced even after I asked. There was also a blood stain on the bedspread.
5/5 Excellent
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Edward
10/15/2022
The property was out of the way, which we liked. Great walking paths with beautiful lake. Good breakfast, clean room. Nice people.
5/5 Excellent
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Katie
10/08/2022
It was in a quiet location. The gym was simple but offers enough for a basic workout. The staff was great.
5/5 Excellent
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Patricia
10/02/2022
This was a great property. The staff was more than helpful. The rooms were cleaned. First time here and I'll return. Would have liked to see a little lower room price for long stay. We stayed 12 days visiting family.
3/5
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Michaela
09/28/2022
Safe area but property needs a lot of updating. Very uncomfy beds and you could hear the people above you.
5/5 Excellent
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Verified traveler
09/26/2022
Very friendly staff, clean and spacious room, great breakfast. Would definitely stay again!
2/5
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edson
09/17/2022
It is in an office building "park" so there are no nearby restaurants.
4/5 Good
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Andreea
09/08/2022
Nice and spacious rooms, good location and friendly staff.
5/5 Excellent
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Cathy
08/23/2022
Checking in.
I had an excellent experience. I didn’t get his name. But, the young man who checked me in, couldn’t have been nicer or more helpful. I’m going to put this on, hoping that someone who knows him will tell him I appreciated him going above and beyond. Spring Hill Suites Boston/Danvers. 12:30pm August 22. His kindness was very much appreciated!
5/5 Excellent
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Quilvio
08/22/2022
One of the only decent properties close to Lawrence MA
5/5 Excellent
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Chris
08/21/2022
The pool was nice but very small and the hot tub was blocked off. The staff was very nice and helpful and gave great suggestions for dining in the area
5/5 Excellent
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Calee
08/12/2022
Great place with friendly staff!
2/5
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anna
08/09/2022
Nothing very disappionted
4/5 Good
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Verified traveler
08/08/2022
Overall stay was good. Breakfast was great. When we pulled out the pull out couch there was. Dirty sock and used q-tip on the floor.
5/5 Excellent
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John
08/07/2022
Good Place to Stay
SpringHill Suites was a great place for us to stay. It was clean, comfortable and the staff was helpful and friendly. It also came with a nice breakfast in the morning.
3/5
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Verified traveler
08/02/2022
Not clean, foul smell
Disappointed. Had to wait in line for check-in, only one employee. Room reeked if body order, or wet carpet. Big suites but outdated and dirty furniture. Was able to switch to a different room but bed had debris on it.
5/5 Excellent
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Matt
07/27/2022
Nice hotel. Not much around it but it was clean and good place to stay.
5/5 Excellent
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Savong
07/26/2022
Great stay
Room was nice and clean and staff was friendly. We booked a double suite room for our family of four. It comes with two double beds, has a separate living room area with sofa bed, kitchen sink, table, microwave and fridge. The bathroom sink was outside of the bathroom door which we find is better if you’re all getting ready at the same time. The room worked out perfectly for us, we didn’t feel overcrowded. Beds were comfortable, breakfast was simple but good enough. We have no complaints and will definitely stay here again. Oh and love the shampoo, conditioner and body soap dispensers too.
4/5 Good
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Laura
07/24/2022
Nice hotel for a one night stop while traveling. Staff was friendly. Room was a standard hotel room. Nothing amazing, but perfectly acceptable! Would stay again
5/5 Excellent
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Elia
07/06/2022
I traveled there with my boys and I can't say enough about this fantastic hotel. VERY friendly staff and a lovely breakfast. The room was always cleaned thoroughly (they do cleaning every other day) and the hotel was in a great & safe location. Because I was traveling by myself with little boys I was nervous but I always felt safe and comfortable. It's only located about 30-45 minutes North of Boston and an hour Change south of Portland Maine so we were able to take some day trips during our stay. We will definitely be back! I can't recommend this hotel enough. There are a few local restaurants and you're about 15 minutes from a Walmart, Old Navy, and other stores in case you need anything. We will definitely be coming back on our next visit to the area.
5/5 Excellent
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Stacey
06/26/2022
Beds were comfortable - rooms are spacious and clean
3/5
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krystal
06/16/2022
We did love our stay here. Very covenient for us. We would have loved for the hot tub to have been operational instead of boarded up, however.
3/5
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Elizabeth
05/23/2022
My stay was ok. The room was clean but had a smell. Like a wet smell. I asked for my room to be clean when I checked in but it wasn’t done. Breakfast was included and it was good. Didn’t get to use the pool because my stay was short. Check in and out was easy. I had no issues with that and the front desk staff was kind.
5/5 Excellent
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Mildred
05/08/2022
Very clean, comfortable, relaxing stay! Will definitely be back
4/5 Good
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Pedro
04/27/2022
Nice and quiet Hotel..
5/5 Excellent
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Bradford
04/24/2022
Easy access to running trails along the Merrimack River.
5/5 Excellent
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Kathleen
04/18/2022
Front desk staff was excellent! Room was clean and comfortable.
4/5 Good
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Paula
04/03/2022
Clean and Quiet exactly what I want
Love that it was where all of my daughter’s dance friends ended up staying. The girls all got to have fun in the pool (super tiny but fun), and our room was clean and quiet.
3/5
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John
03/23/2022
Very dated. Breakfast buffet was poor.
5/5 Excellent
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Jackelyn
03/21/2022
Best hotel in the area!
Loved it! Very clean,excellent customer service, late checkout, pools open early in the a.m, was just an overall good stay