1/5
John
01/29/2025
STAY AWAY
Terrible. Room tempature was either too hot or too cold. No shampoo, conditioner or bodu wash. No sheets or cover for fold out bed. Blood stain on sheet(GROSS) and not washed. Water in coffee maker was full of white stuff.
2/5
jessica l
01/20/2025
Cats are NOT pets!!
This place is not pet-friendly. Im assuming they are only dog-friendly. We were moving across country with a cat. We booked this hotel with a non-refundable rate showed up super tired and hungry to learn they don't accept cats. So we had to book another hotel, Motel 6 is cat-friendly, drive there and wait until the morning to call hotels.com to get a refund. The refund will take 7-10 days so when moving on a budget we had no money for dinner that night and we had to use our breakfast money for gas. We did not have the extra $80 to cover the need for a second hotel. Very frustrating and exhausting.
3/5
Verified traveler
01/06/2025
Cross country traveler
Okay for overnight stop only. Convenient location. Would not stay multiple nights.
3/5
Sindhuja
01/02/2025
Place was ok for one night stay but did not have good breakfast options
3/5
Jennifer
12/22/2024
Won't stay there again unless desperate
Initially given key card for a room that was already occupied - then promptly got a clean/new room. While supposedly "recently renovated", most doors and electrical were old and sketchy, noisy refrigerator and bathroom fan. Baseboards were dusty. We just needed an overnight stay near the hospital so it served that purpose but I won't stay there again. Breakfast area was very sparsely supplied and not bright and clean looking so I didn't even bother trying it (someone's waffles did smell good!). TV and refrigerator worked.
4/5
Good
Jamie
12/09/2024
Stayed at a hotel across the street the first night because my son was staying with teammates who had a room block, it was fine but pricey.. it was more than double the price of this super 8, breakfast was $15/person and WiFi wasn’t free. Second night, I stayed at the super 8. Got there late, parking lot was very well lit, I was alone but felt very safe which was a big deal for me especially being late at night. The gentleman at the front desk was quick and helpful and I got to my room easily. It was nice and quiet the entire night. Air fresheners would be a bit helpful I think but overall it was just fine for a place to sleep for a night. The price was great, it was fair, free continental breakfast (I didn’t have time to try it before I left), free WiFi, and had the option of Netflix on the room tv. I had no issues during my short stay.
5/5
Excellent
Kimberly
12/04/2024
Check in was quick. Room was clean and beds were confortable. Few breakfast options but overall a nice place to sleep.
5/5
Excellent
Cora
12/03/2024
Clean, friendly staff but definitely dated with signs of use. Would stay again
4/5
Good
Brad
12/02/2024
THE BREAKFAST BAR IS SADLY LACKING. DON'T COUNT ON MUCH - EVEN THE COFFEE in tiny cups WAS SUBPAR.
STAFF HELPFUL. PLACE WAS CLEAN - BED COMFORTABLE.
5/5
Excellent
Jennifer
12/01/2024
Excellent choice!
This hotel was crazy cheap and I was nervous about the quality but it was clean and the bed was super comfy. 10/10 absolutely recommend
5/5
Excellent
Greg
11/03/2024
Nice and clean
5/5
Excellent
Antara
11/03/2024
Excellent value for money, great location, friendly service
4/5
Good
Sahr
10/26/2024
Okay
4/5
Good
Jennifer
10/18/2024
Good deal for the money
Comfortable bed, nice staff, quiet. Basically clean room, but I had hair on the bathroom floor which is a huge pet peeve of mine. I was told breakfast was until 10 but when i got there at 850 there was really nothing there. I still think it was good for the money.
4/5
Good
SANDRA
10/17/2024
Mattress super comfortable staff very Friendly
3/5
Patricia
10/14/2024
It was convenient
Didn't like the breakfast and the clientele there
4/5
Good
Jermey
10/14/2024
Would stay there again if in the area.
3/5
David
10/13/2024
Broken ice machine. The breakfast area had almost no food.
4/5
Good
Sturgis
10/12/2024
All around pretty good, your average hotel experience
4/5
Good
Linda
10/06/2024
Staff was excellent. Room needed some updates. Bathroom mirror frame. Sink faucet. Toilet seat
5/5
Excellent
Mark
10/02/2024
Everything was what we needed.
5/5
Excellent
Jazmyn
09/23/2024
It was exactly what i expected, it was conveniently located to the airport and the event we came into town for. It was clean I have no complaints. The staff was kind and helpful. Everything as advertised.
5/5
Excellent
Trent
09/22/2024
The front desk clerk went above and beyond helpful. We had a situation with a different hotel on Friday night and couldn't stay there. Called here and explained and told him we couldn't check in until somewhere between 11-12 that evening. He made it happen and was very helpful and nice and accommodating
5/5
Excellent
sean
09/18/2024
The service there was fabulous. They let me park my bike right in the lit entryway by the office. Just a general people in that area are a Little hoodish. But if you need to get something done in the area, perfectly fine place to stay.
5/5
Excellent
Deborah
09/03/2024
I had accidentally left my coat, that meant a great deal to me, and the staff went out of its way to locate it (as it was 12 hours later and I was back home in Ohio), and then helped to get it shipped back. They could have very easily told me it was lost… but they didn’t. Much appreciated!
5/5
Excellent
Jennifer
08/30/2024
It was nice
3/5
Paul
08/29/2024
It’s an older building with a little musty smell, but not bad. We would stay there again for the price.
3/5
Anne
08/25/2024
The breakfast area was very messy, sticky floor, etc. Although the rooms were nonsmoking they smelled of past cigarette smoke (need a air filter or something.) Plumbing was loud. But nice staff.
3/5
James
08/19/2024
The room was clean, but could have had better customer service
5/5
Excellent
luis Alberto
08/16/2024
Excellent service
3/5
Diane
08/16/2024
breakfast options terrible. Outer doors kept getting propped open, did not feel safe.
5/5
Excellent
Breanna
08/15/2024
Excellent place to stay!!!!
5/5
Excellent
Katie
08/13/2024
Beds were comfortable and it was quiet
3/5
Ann
08/12/2024
Choose another place.
Mold on shower curtain, black long hair all over bathroom floor. Sheets on bed had holes abd were stained horribly.
It was a place to sleep, bed was comfortable. But was not clean. Broken furniture too.
3/5
samuel
08/07/2024
Arrived and there were people drinking alcohol in the parking lot, the room pictures were misleading, I thought I was getting more space than what I was shown with the actual room. also someone had let loose their pitbull, who decided to sit at the front door and bark and growl at anyone who came near the door. Also I read something about a complimentary breakfast, but was not told where or how to find it. 2/5
5/5
Excellent
Chadd
07/31/2024
Better breakfast would be good some bacon n eggs?
5/5
Excellent
hendrieka
07/27/2024
Great
3/5
Dennis
07/26/2024
The breakfast food selection was poor.
5/5
Excellent
Walter
07/25/2024
Nice place to stay
Work
5/5
Excellent
Phyllis
07/25/2024
It was a great stay. Small notice is to clean the front door glass daily. Everything was very clean.
2/5
Melissa
07/22/2024
I want my money back
No one available to check us in. Waited well over 5 min after using the phone designated to call for service (no answer). First room smelled terrible. Asked for different room which didn’t smell but employee never came back with a room key. Went back to desk three times (until 10:00pm) and no one was there. Asked for key at breakfast so I could return to room & get things out…was initially told I don’t need a key. Breakfast was skimpy. Waffle batter cups didn’t fill machine, one yogurt in fridge (there were 2 of us). Tables weren’t cleaned off.
2/5
Timothy
07/20/2024
cold shower!
It really was a nice room, clean, quiet, looking on lawn/trees.
But the cold shower was shocking!
4/5
Good
Jenny
07/16/2024
Comfortable beds and clean rooms. We were just passing through and needed to sleep. I would definitely stay again when passing through.
4/5
Good
James
07/15/2024
Easy access to freeway. Convenient location.
4/5
Good
Brenda
07/14/2024
Family Reunion
Very satisfied with our stay at Super 8. Staff was friendly.
If your looking for a big breakfast this isn't the place, just a few choices, but nice restaurant options close by.
Beds were comfortable
Would stay here again
5/5
Excellent
Kerry
07/14/2024
Very nice staff and quiet, safe room.
3/5
James
07/04/2024
The lobby and room had an unpleasant odor. Staff was friendly and helpful. Breakfast was very limited.
5/5
Excellent
Christopher
07/01/2024
hhhhhhhyhhh
1/5
Terrence
06/29/2024
Dump
5/5
Excellent
Robert
06/29/2024
Good Value
Stayed for 5 nights....very comfortable.
4/5
Good
Brian
06/26/2024
Clean, quiet and a good bed.
5/5
Excellent
Ronald
06/23/2024
Staff was especially pleasant and helpful.
5/5
Excellent
Julie
06/17/2024
Everything was clean very quiet and staff was very friendly.
2/5
Verified traveler
06/14/2024
Not great
Property is very run down. Hairs on "clean" towels and room smelled of a very unpleasant odor.
5/5
Excellent
ANTHONY
06/13/2024
Owner/staff very courteous/friendly. Quiet environment.
4/5
Good
Kelly
06/12/2024
It was available, when others were sold out. Very nice desk assistant.
3/5
Verified traveler
06/10/2024
Would not stay here again
The walls were thin and could hear the people next door talking until midnight. One of our beds had a noisy metallic sound whenever getting into it or even moving the wrong way. We reported this in the morning. The check-in guy (the same guy checking out) was not friendly or helpful. The outside entrance to our wing smelled strongly of cat urine. inside halls smelled "old"
2/5
Patti
06/10/2024
DO NOT STAY HERE!!!!!!
when we got there to check in the guy was on the phone taking care of personal business. I had to wait for about 8-10 minutes for him to finish. The first night we were there the toliet got plugged up and the water was everywhere. We went to the front desk and they gave a plugger. That didn't help so then we had to go get a mop and bucket to try and sop up the water. We had to use our towels to keep the water from getting on the carpet so when we asked for more towels we were told they did not have anymore until 9:30 the next day. So no showers that night. The next day while we were gone someone cleaned up our bathroom and left us clean towels. The Beds at this place are so high you have to be 6 feet or more to get into them. The breakfast sucks. waffle, juice muffins cereal and toast is the choices for the day. I do not know who wrote the reviews but it had to be family and friends because this hotel is not 8.5 stars. They have a lot of construction people at this place. This is my last time at a Super 8.
5/5
Excellent
Tyanna
06/10/2024
Great
5/5
Excellent
Mohammad
06/09/2024
Alright room to stay
2/5
Charly
06/08/2024
The room it self was clean but the bathroom had a dirty toilet and the shower water never got hot.
2/5
Mindy
06/06/2024
The place was nice enough and the room looked clean when we walked in, but pulling the sheets down on the bed you could tell they weren’t washed. The pillows smelled as well. The breakfast options were pretty standard, but when they ran out of some of the food options, there was no one to restock. In a pinch, it worked out okay, but I don’t plan on staying there again.
4/5
Good
Karen
06/04/2024
Second time we have stayed here and both times there were people partying in the parking lot. Our rooms were on the other side of the building so the noise didn't bother us but it is unbusinesslike.
1/5
Carole Ann
06/03/2024
This place was not even close to the airport like it advertises. I could not even find it. I put in the address and it took me to a park at 2:00 in the morning. When I went to go find it it was total opposite direction from the airport. Then I got the notification that I need to reserve an extra day in order to check in. I would like refund.
1/5
Matt
05/25/2024
Door was open when i got there. Room had no soap or towels. Toilet had issues
3/5
Cee
05/23/2024
Overall, the property and my room were nice! My room was clean. I did not try the free breakfast so cannot comment. The problem that I had were with nasty, soiled bed sheets! I checked the sheets upon arriving to my room as I always do when staying in a hotel. All seemed well! I left for several hours and came back and prepared for bed. I got in bed and I kept smelling a funky smell in the bed that I could not figure out. I pulled the top sheet off and there was what appeared to be a dried poop stain on the corner of the top sheet that was resting on my chest. How disgusting! I was upset and called the front desk to complain and request fresh sheets. I was told the sheets were in the dryer and it would be 5 minutes. No apologies at all!! My nephews dropped off an item I left in their car and I told them what happened. They left and told the front desk that I was still waiting for the promised sheets. They called me and said it would be 15 more minutes. After 30 minutes I again called the front desk to inquire about the sheets. I was told that I needed to come down and pick them up! I had to leave my room in my pajamas and go to the front desk to pick up clean sheets! Wow! There was no mattress pad and the desk attendant did not understand what it was. So he accompanied back to my room so I could show him. He did tell me this had never happened before and helped me make the bed but I did not believe him. Leaving used sheets on a bed just because they look clean is unacceptable
4/5
Good
Zachary David
05/19/2024
Stay was fine. Nothing fancy. Breakfast was pretty much non existent. Bananas, dry cereal and muffins.
2/5
LaVea
05/19/2024
Its outdated so the hall way had a bad smell. There breakfast but they dont restalk anything. Barely any food .The room was ok. The toilet didn’t work but maintenance came right away.
5/5
Excellent
Twila
05/18/2024
Front desk person was excellent and friendly. Very clean rooms. Nice property.
1/5
Meg
05/17/2024
Waited 10 minutes for front desk to show up for check in, one of the beds had hair in the sheets, curtains were filthy, light switches were dirty and sticky, the room hadn't even been vacuumed, bathroom was dirty and hairy, the entire hotel stank of burned onions and very limited breakfast. Was also unaware at time of booking that a credit card would be necessary for incidentals. Very unhappy with this place.
4/5
Good
Charles
05/16/2024
Very comfortable
1/5
Edward
05/15/2024
First room we were given was not cleaned. Second room was ok, toilet set was loose. Awoke to fire alarms around 4:30 am. Stood outside for 45 minutes waiting for the alarm to be silenced.
4/5
Good
Harold
05/15/2024
All good except for breakfast
All was good except for the breakfast. Very poorly stocked. When we got in there at 8am. there were 2 slices of bread and no syrup was out for waffles. No OJ or Apple juice machine. Five slices of bread were put out after telling them there were two of us wanting toast. I could see being short on items toward the end of breakfast time but this was halfway thru the breakfast time.
3/5
Tameru
05/11/2024
It is in a great location there are restaurants around the rooms are old and outdated.
4/5
Good
Alan
05/09/2024
Lovely place
4/5
Good
Verified traveler
05/07/2024
It was nice to have a waffle breakfast. The front desk attendant seemed to be too busy as he was not immediately available during check in and check out.
5/5
Excellent
Cristee
05/06/2024
Hotel was very clean and the beds were incredibly comfortable. Check in was easy and staff were nice.
4/5
Good
Ken
05/05/2024
I'd stay here again.
Great value: nice clean room with the average bfast.
Not great attention at the front desk. Had to ask a couple of times for ice (the machine was broken), then they just let me dig into the bag that was unceremoniously plopped on the check-in desk.
And the sink at the bfast room which is labeled "for hand-washing only" had no soap, no towels. Which, at a self serve bfast bar is a bit of an oversight.
5/5
Excellent
Timothy
05/02/2024
Clean, quiet and comfortable. Great price and easy access to interstate
5/5
Excellent
Ted
05/02/2024
Nice basic hotel. Bed good, shower hot, room clean,
Direct HD TV, coffee always on.
2/5
Wayne
05/01/2024
The only good thing was the price. I stay in a lot of hotels, I don’t need fancy but I do want clean. This one has several hair globs on the shower walls, cigarette burn holes in the sheets, and rough particles on the sheets. Seemed like the sheets don’t get washed very often. I just couldn’t do it.
3/5
Lailah
04/29/2024
The stay was good, room was clean and service was good, but there a few things in the room that didn't work
5/5
Excellent
Cynthia
04/28/2024
Clean, spacious room.
4/5
Good
Buffy
04/26/2024
It was clean
2/5
John
04/23/2024
Drains don’t work beds made a tin sound.tv remote didn’t work. Ice maker didn’t work. Very poor quality and service wouldn’t recommend to anyone.
5/5
Excellent
Jean
04/16/2024
Comfortable value priced lodging. Rooms were clean and had all the amenities promised. Great for an overnight stop on our way through Iowa.
3/5
Alissa
04/16/2024
VERY basic place to stay. Beds were ok, breakfast was sparse, but a decent place to rest and clean up for the next day/ Probably won't be back unless there are no other options nearby.
5/5
Excellent
James
04/07/2024
Everything was just fine. My only complaint is that some woman took all the bananas at breakfast and then took them with her when she left.
5/5
Excellent
Alice
04/06/2024
Clean quiet clise to freeways affordable friendly
5/5
Excellent
Huoy
04/02/2024
The staff is very friendly. There is coffee machine and coffee available in the room.
2/5
Greg
04/01/2024
The outside area was a bit trashy. The 1 ice maker in this hotel wasnt working. The room itself wasnt to bad. But i did notice some sewer type smells in the hallway. I would rate my stay as average to below average.
5/5
Excellent
Carolyn
03/24/2024
Great night!
We were only here one night. Service was excellent. He greeted us with a smile and apologized for only having second floor rooms and offered to help with our luggage. We didn’t have much so didn’t need any help but I’ve never heard any other hotel provide this and I travel a lot! Definitely recommend this hotel if your in the Des Moines area.
4/5
Good
Robin
03/22/2024
Was expecting a little more for breakfast, maybe hard boiled eggs.
3/5
Vicious
03/21/2024
It’s what you expect from a super 8. It wasn’t bad but it wasn’t great. Wish they had more options for breakfast but nothing else to really complain about
4/5
Good
ANTHONY
03/16/2024
Very friendly staff.
4/5
Good
james
03/13/2024
No bar soap in the bathroom. only had liquid soap and couldn’t get it off the wall. Limited amount of TV channels.
4/5
Good
sam
03/11/2024
Good place to stay
3/5
Deedee
02/27/2024
there were empty muffin papers & snack empty wrappers when we got to our room. Was cleaned up fast after we called. also someone left their glasses in the room & a power cord
5/5
Excellent
Kenneth
02/26/2024
Very Comfortable Room. Great Value.
5/5
Excellent
Darrin
02/16/2024
Very friendly service