Change pillow options that is my only request. And in the breakfast include the waffle machine for making our own waffles.
Easy check in, clean room and decent breakfast
Close to 128 and many dining options
There was blood stains on the sheets,I requested to get new linens and it took two to 3 hrs before I finally got some clean ones. The mattress looked like it had sweat stains or urine stains a on it,the worker that came in the next day to clean was beyond rude,they had no bartender at the bar so I wasn’t able to go it was overall a horrible experience,and I couldn’t connect to the Wi-Fi. Honestly should have a refund!
The staff was friendly the room was clean and the bed was very comfortable
Only issue I had was the bar was closed on The Weeknd. What a lose of good money place was full
Very nice and comfortable. Good breakfast
Very good, except laundry process, I would expect machines that operate with card or better user friendly operation.machines only accepting 25c, note everyone carries that change and reception only accept notes not coins.
I will definitely make plans for a longer stay
Very friendly and helpful staff. A customer experience. Very friendly and accommodating. Overall great experience and will be back.
clean the room daily
One of the best places I have stayed away from home. Had all the conveniences.
Room had everything I needed with modern decor. Breakfast at 6:30am was great.
Clean room and friendly staff.
no access to transport , eg trains . limited use for shuttle service, said they did dinners but very limited menu
Nice rooms. Nice breakfast buffet.
The bed was not comfortable and sheets wouldn’t stay on, but otherwise the room looked and smelled very clean upon arrival
Booked into the Hyatt House for 10 days while visiting family in Boston. Great value, staff helpful and friendly, room (King suite) was clean and comfortable, had good kitchen facilities and lounge area perfect for relaxing after a day out sightseeing. Breakfast was included, good selection but didn’t like having to use paper plates at the weekend when it was busy. Location of hotel great for freeway etc. but you do need a car as not on T line and commuter rail 45min walk or 10 dollar Uber ride, nearby bus stop but busses not frequent, courtesy bus radius 3 miles but you do need to book beforehand. Nothing to find fault with.
We had a great room. It was a bedroom and a living area with a sleep sofa. A full kitchen.
The room was spectacular, especially since the last time we stayed here it was in a standard typical hotel room.
I do think they are struggling with finding staff for cleaning rooms. Seems some of the room cleaning was happening late in the day, and a request for another blanket was never met.
the complementary breakfast is nice, not spectacular, but totally buffet.
Not code compliant - dirty - falling apart
Great hotel for traveling. Quiet and safe.
Everyone was amazing even after we checked out early due to my mother being hospitalized. They went out of the way to help us out!!
Property was clean, breakfast was great and the location was perfect for us!
Staff were not outgoing and welcoming. One woman failed to put in the wake up call for me. Cole was great and very conscientious and responsible. Zach (?) the operations manager was excellent - had answers to my questions and was efficient. Work out gym is very limited. There is no indoor place to lounge and eat your own meal etc. Only the paid dining room. location is odd.
The breakfast was wonderful! The room was good, but the bed was a little soft. The was only one chair in the room, so one of us always had to sit on the bed. The hotel amenities were great, and overall the hotel was a good value.
Room needs some TLC
the location and near restaurants are really good, the room needed a really deep cleaning, bathtub, sink and toilet had mold, carpet had seen better days, every time the room was clean house keeping forgot to put towels in room, etc
Someone opened my door and tried to get in
Could clearly hear neighbor room.
Zac was wonderful at check in. Also I was immediately offered bottles of water while I waited (30 seconds) to check in, by the manager. Later got attentive help by housekeeping staff and by Elle at front desk. Just overall lovely, attentive service.
Easy check in, quiet area, easy parking
Great hotel... will return
Stayed for three nights for business travel. Overall, a great hotel with lots of good options on the property or close by. Would stay again!
Very nice hotel close to the Interstate highway. All the staff were really friendly, breakfast was really good, we enjoyed our 5 night stay.
The hotel is nice but out of the 6 days we stayed our room was only cleaned one time and we ran out of washcloths and they didn't have any to give us. The breakfast set up was beautiful but the taste of the food was terrble. Other than those two things it was a nice place to stay.
Awesome. One night stay, got in late, out early, and breakfast was banging.
Always Good .
The hotel is clean. You will see staff cleaning in the halls. I enjoy the quiet solitude. The suites are big and spacious. The kitchen is stocked with necessary utensils. If you need anything, they will respond quickly. I always give them a top rating.
Noises in the morning
Large room with mini fridge and microwave was fine.
Convenient location next to Highway 95
Everything is great. We loved the room with King Size bed and kitchen. Very pleased with the staying. Will come back again.
Clean, comfortable, convenient
Our family booked a very nicely appointed room and suite; they were clean and comfortable. Bathrooms and coffee service well appointed. Very nice pool area, breakfast and evening bar. Parking and handicap access were great and very pet friendly. Location is terrific for access to everything in the greater Boston area. Our only challenge was wifi didn't work well in one room.
Property conditions are good, clean, safe , and close to Bentley university
Nice location, very friendly staff. But the internet speed (5M bps) could be faster.
Great location close to the park and restaurants
Driving on -to hotel is rough, road with pot-holes- uneven need to repair!
My Stay @ Hyatt House
The stay was good. I was in the hotel during the nights to sleep. I was able to sleep well. I thought the Airconditioning inside the rooms was a bit loud.
The workers are nice. The room with kitchen has everything u need, plate, cup, napkins, spoons, forks, ect... perfect for a long weekend. Breakfast also was good, egg, bacon, bagel, oatmeal, juices, coffee, yogurt ect. Just what we need to begging our morning. Pool was also amazing, out doors, towels on point. Room service was good also. And yes there are lil ants , but not much at all, I saw around 5 and I stay 4 days, but that's normal for hotels that has a complete kitchen. I will come back here if I need to.
A good hotel.
Good clean and comfortable hotel and rooms. Breakfast is good and the pool also adds to the stay. Location is also good, two good restaurants in walking distance.
Everything was awesome! Thank you very much.
Great place to stay with the family!!!
Looked better then actually was
Room smelled moldy, shower leaked, appliances were really old, stove top didn’t heat up properly and inside of microwave was peeling. Breakfast area was very small, too crowded to even get a meal. We did breakfast once in our 11 day stay. Won’t stay again.
Everything was great, this will be our new Boston hotel to stay at every summer.
Very nice room. Good layout for husband and wife with teenager. Well equipped kitchen. Lots of variety at breakfast. Better than most.
Convenient location but beware of many construction projects in the area
Nice place. Restaurants nearby.
Place was convenient to Boston, staff was friendly, good place to stay with your family. The one thing I can say is the rug requires cleaning.
Great place to stay!
My daughter and I stayed at Hyatt House after moving my daughter across the country to Boston. Despite an error I made in making the reservation, Hyatt was very accommodating and made sure we were in the same room for our 4-night stay. The room was very comfortable and our dog was welcome.
Front desk staff was extremely kind and knowledgeable. Rooms were very clean and spacious.
Love the room and the free parking and free breakfast
Our family really enjoyed our stay here. The staff was always so helpful.
Good for the money
It was a good experience. Staff was courteous and the breakfast was good. Only suggestion is to have a streaming app or device connected as local TV service and a couple of additional channels available. If want to stay in one night you’re limited to old-school TV
We enjoyed our stay at the Hyatt Waltham. We were in town to do some college shopping in Boston and the Hyatt offered a good value for our family of five. The room was clean, the free breakfast was convenient and tasty, and we were easily able to get into the city by either train or car. I would recommend it.
I can’t wait to go back
Family of 5 trip to Boston
The Hotel was clean but our room stunk of old cigarette smoke, especially in the bathroom. The room was decent but tight for a family of 5 with grown adults/children. The food area was very clean and the employees were very friendly and helpful. I may have missed it on the website but the pool is tiny and only 3ft deep. The grounds were well maintained and clean. Easy access from the interstate.
It was ok.
The property is close to route 128 which means wasy access to many places
There was a dead cockroach in the kitchen area. The trash from the previous people wasn’t picked up.
The breakfast did not taste so good. Hardly any vegan /dairy free options
Great property located outside of Boston
Quick attention. Clean and comfortable.
Shower broken would not shut off, A/C broken leaking into room, roaches seen in room. Noisy as lots of guests were kid ball teams who treated the place like a frat house.
The staff is very friendly and helpful. They made our check in and stay very pleasant.
Room was more than what we expected. Plenty of space. The only thing I would have liked to see is a tub. Hey
A restaurant on the property would have been nice.
Mold in the shower. AC leaked.
Everything was great. It was very comfortable.
Beautiful pool area. Breakfast was amazing.
Good place for the price. Nice Staff. Really good breakfast and the staff at breakfast really kind.
The hotel need to update, maybe take the carpet to keep the place more clean and without the smell of the oeople cooking in their rooms.
Early check in was hassle free
Easy on and off for proximity to Cambridge. Nice room. Quiet stay. Hot breakfast and good coffee.
Area was easy to get to and accessible. Nice restaurants nearby.
Hotel was quiet and rooms were perfect for what we needed.
Great facilities easy to find and great access to highways.
Farther away from Boston than I thought.
This is my 2nd booking and will book again.
The hotel was ok, but the shuttle service policies make it much less helpful than expected. Also, The TV continuously shut off for no reason, and the ev charger was broken.
I tried canceling 2 months in advance. They didn’t let me. I’ve spent thousands on Hyatt before. Never again.
It was conveniently located, the property and rooms were relatively clean and everything was comfortable. The staff didn’t go out of their way, but they did a good job and we had a good stay for three nights.
Loved everything specially Henry at the dining area, he was so polite and friendly
Everything was Great!
Very good breakfast and was very clean
Nice location easy to find. Breakfast is above average for a budget hotel.