5/5
Excellent
Stephanie
12/23/2024
Great service, pet friendly and clean.
3/5
Lisa
12/08/2024
It was aright.
4/5
Good
Shirley
12/07/2024
Outdoor kazebo really nice, would have enjoyed it in warmer weather, easy access from interstate, would stay here again. Had a little computer trouble at check-in, but Cathy was extremely helpful.
5/5
Excellent
Elaine
12/04/2024
Breakfast was cold at 6 when it opened.
4/5
Good
Mary
11/30/2024
The room was as described. Clean and the beds were comfortable.
5/5
Excellent
Timothy
11/29/2024
Great place !! Very safe !! Great breakfast ! Amazing bed we had a King bed .
5/5
Excellent
Casandra
11/25/2024
Loved staying here
I absolutely adored my king suite. Pet friendly and large and spacious. The hotel was so clean and service was wonderful. Their breakfast is a real plus!! Pool and hot tub was so nice and warm.
3/5
Lisa
11/24/2024
A group came in at 2am and made so much noise we could not sleep. Front desk did nothing about it.
4/5
Good
Leann
11/10/2024
Had a little trouble with the tv but was fixed quickly
4/5
Good
Krystel
10/27/2024
Everything was good except our tv wasn’t working properly. Breakfast was great & location was very convenient.
4/5
Good
John
10/23/2024
Be careful with pets at this location, there's no way to register them prior to showing up, there are no cats allowed, and it costs $25 per dog per night. $100 fine if you leave them in the room alone for any length of time, no matter how well trained they are. Staff tries to be helpful, but the policies are a bit stifling for a "pet-friendly" advertisement, more like "unfortunately we allow pets" situation. Super friendly staff, though!
5/5
Excellent
Nancy
10/16/2024
I especially liked the breakfast and breakfast dining area.
5/5
Excellent
Wallace
10/13/2024
Great experience and stay.
2/5
Melissa
10/09/2024
I booked this hotel room for my wife. She is traveling alone on this trip which allows comes with a lot of concern for me when she is traveling alone. She door dashed food since she doesn’t not know the area and when the food was on its way the person at the counter told her she was not allowed to pick up food in the welcome area of the hotel.
So he told my wife she had to go back to her room and wait until the dash driver showed up to her room.
Now call me crazy but a woman traveling alone should not be told she has to wait at her room until a complete stranger shows up and she is now alone with no help or anyone to see if something was wrong or goes sideways.
Obviously that doesn’t happen all the time but it does. Happen. We will not be stopping here on our way back together from our trip or on any other up coming trips in the future.
4/5
Good
Jodi
09/30/2024
It was very clean and comfortable.Not many dining options close by.
3/5
Jessica
09/24/2024
Hotel rooms smelled a little old. Some more updates needed, you can tell management is working on them
5/5
Excellent
Jack
09/22/2024
Right off the freeway system, clean and convenient
4/5
Good
Mary
08/23/2024
The 2nd room we stayed in was great. Clean, smelled good, and beds were comfortable, but the first room we had smelled like urine and there was hair on the toilet seat. The front desk person gave us a bit of a hassle when we asked to switch rooms. He said he had to come up to our room and smell it himself. Then he said he didn’t smell anything, but we insisted that we did and we were the ones that were going to be sleeping in there, so then we had to go back downstairs so he could see what roo. To switch us to. It wasted our time and seemed unnecessary. Once we switched rooms, everything was fine.
4/5
Good
Shyla
08/12/2024
Nice staff overall nice hotel for one night
Bed was not great but we were exhausted. Air conditioning unit wasn’t uncomfortably loud. Shower had mid pressure but was hot! Bathroom was very small. Overall worked fine for one night and price was right. 3/5 stars with very nice staff
5/5
Excellent
Herb
08/09/2024
Solid property. Renovation makes it feel new
5/5
Excellent
Kathy
08/08/2024
Close to Living History Farms
We were staying overnight prior to going to the Antiques Roadshow at Living History Farms. The hotel was conveniently located to Living History Farms.
4/5
Good
Angela
08/05/2024
About 10 minutes after I booked the room they called to tell me that they didn’t have my room due to overbooking. And to call who I booked it with for a refund. Then 10 minutes after that they called to tell me they had a room with a king and sofa bed. Which I had originally booked a room with two beds. So I agreed and when we got there I was pleasantly surprised of how big the room was and it had two sofas that turned into beds! It was 5 of us, 2 adults and 3 kids, so we had plenty of room!!
5/5
Excellent
Helen
07/29/2024
Very clean room, and the dining and breakfast area was phenomenally clean with a well chosen variety of breakfast foods! Excellent and courteous front desk staff, And Never have I ever used a quiet flushing toilet! Big WOW on that amenity! My husband and I were very pleased. 5 stars and applause for Best Western plus!
4/5
Good
Michael
07/21/2024
Good hotel clean and friendly staff
5/5
Excellent
Jennifer
07/15/2024
Staff was friendly, breakfast options were great.
5/5
Excellent
Farrah
07/13/2024
Clean
5/5
Excellent
Stephanie
07/04/2024
Comfy beds and a clean room!
Bed was comfortable. Room was clean. Breakfast was okay also. Elevator was extremely hot inside, which was odd.
5/5
Excellent
Brooks
06/25/2024
This facility was better than most that we stay in. You get what you pay for. Breakfast was very good. We would definitely stay here again.
5/5
Excellent
Mariia
06/25/2024
The stay was pleasant and my family really enjoyed it. Breakfast was great, coffee is tasty, great selection of food, especially was surprised by fresh and tasty fruits that were offered. Staff is polite and makes you feel welcomed. Would definitely recommend this hotel to everyone!
3/5
Brian
06/24/2024
Mixed bag, would do in a pinch.
First the good, room was clean and beds were comfortable. The bad, outside our room anywhere in the hotel it was hot. Not only that but this hotel has an odor. We couldn't figure it out, but if you've smelled this before you know it. Didn't matter where you were the smell was there. Breakfast was not good either. I try to be pretty fair, but it just wasn't good. Finally, room service did not check the clocks in our room when they cleaned and the alarm clock in the room went off at 2:30 am, which when you don't know how to work it and it's dark is a bad combination. We've stayed at other hotels in the area for about the same rate and they were better. I guess this would do in a pinch, but we don't be back.
5/5
Excellent
steven
06/20/2024
Traveling for a girls trip!
5/5
Excellent
Thomas
06/15/2024
Fabulous
We had an excellent stay.
5/5
Excellent
Margaret
06/13/2024
Excellent
5/5
Excellent
Tyanna
06/10/2024
Great hotel to stay in. Food was good. Beds was comfortable.
3/5
Romulo
06/06/2024
Receptionist needs to improve his attitude towards customer satisfaction.
4/5
Good
Kent
06/01/2024
Clean and good service
For the price, this hotel felt very clean and well kept. It was a great value. Unfortunately, we had a couple of hiccups that made us uncomfortable. The alarm clock was set to go off at 6:00am, and it was a holiday weekend. Then the clock alarm in the next room went off continuously. Staff should check alarm clocks to make sure they are OFF.
5/5
Excellent
Mary
05/28/2024
Very clean and fresh.
Staff very kind
5/5
Excellent
Teresa
05/27/2024
Nice and easy to find
5/5
Excellent
Greg
05/19/2024
Right off I35
clean and convenient
4/5
Good
Wilma
05/14/2024
easy access
5/5
Excellent
Stuart
05/13/2024
Good management
Close to major interstate and numerous restaurants
Hot tub at night completes a good nights sleep
5/5
Excellent
Steven
05/12/2024
Very clean, polite staff.
5/5
Excellent
Mariah
05/06/2024
Absolutely adored our stay!
My friend and i had absolutely loved our weekend stay here! We will definitely be back!
5/5
Excellent
Angela
04/28/2024
Property was clean and very convenient.
5/5
Excellent
Alexandria
04/27/2024
Gentleman at desk was kind and helpful all night! Always smiling and greeting everyone when they came in or out including me multiple times thru the late evening! Would stay again!
4/5
Good
Marvin
04/27/2024
Nice
I really liked this hotel, my room was spacious, and loved the fact that the window opened to allow fresh air in . The bed was super comfortable.
5/5
Excellent
Jack
04/25/2024
Good Breakfast too
5/5
Excellent
Daniel
04/22/2024
It was more than expected.
5/5
Excellent
Andrea
04/21/2024
Everything was great!!
5/5
Excellent
Morgan
04/07/2024
Very clean, beds/blankets/pillows were very comfortable, and the variety of breakfast items was amazing! The best hotel breakfast we have had in a long time!
4/5
Good
Elizabeth
04/06/2024
Liked the many amenities.
3/5
Jamie
03/25/2024
If you have a toddler, dont expect a highchair!
The stay all in all was good until breakfast... I went down for breakfast with a 1 yr old just to be told they don't have a high chair or a booster seat. How can a family hotel not have atleast a booster seat? It was a major inconvenience to have to feed her while holding her!!! And I have stayed here before but not sure if I will return!!! Major inconvenience
5/5
Excellent
Serena
03/24/2024
I haven't stayed at a Best Western in a long time! Was pretty impressed. Will likely use them again for our next hotel stay.
4/5
Good
Joella
03/02/2024
It was a great room, the only issue we had was only 2 full size towels and the shampoo and conditioner bottles were extra small.
5/5
Excellent
Saidy Arlenis
02/18/2024
Very good!
4/5
Good
Charlice
02/03/2024
Nice Business Trip
Clean & attentive to needs and request
5/5
Excellent
Verified traveler
02/01/2024
Would stay here again. Nice clean room. The bed and pillows were comfortable. Breakfast was good, plenty of choices to choose from. Quiet stay.
5/5
Excellent
Dan
01/18/2024
Give them a try, you wont regret!
Close to freeway but quiet enough. Desk people nice. Room very clean and bed was comfortable. Maid service person knows her job very well! Price was good even with the GOP and Trump in town. Breakfast offered was a good surprise.
5/5
Excellent
lori
01/18/2024
Front desk staff is very helpful and polite. My room is amazing! I love the loveseat! I have no complaints at all!
5/5
Excellent
lori
01/17/2024
Quiet, very clean, staff is great! I don’t have any complaints!
5/5
Excellent
Janet
12/18/2023
Staff was very nice.
4/5
Good
Kyle
12/09/2023
Absolutely would stay here again
Many breakfasts options. This is the first hotel I've encountered that had hot chocolate, a yogurt machine with 6-9 toppings you could add in, and even popcorn machine. Scrambled eggs actually tasted like eggs and they had salsa if you wanted to add that too. The fancy wave your hand pancake maker was neat. The workers kept the breakfast area very clean as well.
The room was great. Comfy bed, pillows squished to the perfect height (for me). Hot tub (in room) was clean and didn't have tacky mirrors surrounding it like most places, smart tv worked well and had both apps and channel options, TV swiveled to watch in tub or bed, Off brand keurig maker (with pods) in room, windows opened which was nice, and even the shower water pressure was decent. The only issue we came across was the blackout curtains and door frame to the hall. They weren't great at blocking our the light so it did get a bit bright in the room as soon as the light came up.
Staff was super friendly and accommodating- both night shift and day shifts.
Also, absolutely love that the hotel was decorated for the Christmas season (inside and out).
Probably one of the top 5 (affordable) hotels I've stayed at.
5/5
Excellent
Jennifer
12/04/2023
Clean, Simple, comfortable bed and pillows, friendly staff.
4/5
Good
david
11/11/2023
Lack of house keeping the only downside, other than that a very pleasant stay.
5/5
Excellent
Makayla
10/28/2023
Room was clean and looked even nicer than the photos. Breakfast was good, had decent options and a cool pancake maker. Staff was friendly and patient with us. Had a great stay!
5/5
Excellent
Emily
10/10/2023
The gentleman working the reception desk was lovely and extremely helpful
5/5
Excellent
Frank
10/01/2023
it was a beautiful room and breakfast was one of the best we’ve had on our trip.
I questioned the $ 50 fee that would supposedly not going to be charged in addition to the regular fee? I still see it as pending even though we’ve checked out hours ago.
5/5
Excellent
Vicki
09/08/2023
Great place
This is a very nice hotel and the staff was great. Adter the 1st night we had to change rooms because the AC fan was smelling. She gave us a new room with no problem. Also I had to cancel one day and add another day. She said no prolem and didn't charge us.This was our 2nd trip here. Would do it again. ROOM was very clean, and beds are comfy. Breakfast was good and hot
3/5
Brandi
08/31/2023
We enjoyed it but the jacuzzi wasn't very clean and we had hair all over. Was bummed for the price we paid. But the staff was great and breakfast was amazing.
5/5
Excellent
Brian
08/28/2023
Easy to get to off the highway.
Excellent accommodations for the money.
Breakfast was better than most hotels in this price range.
5/5
Excellent
Verified traveler
08/16/2023
Good
Was enjoyable.
5/5
Excellent
David
08/15/2023
Stay here...you will not be disappointed!
AMAZING!!! We were so impressed with the staff, facilities, and comfort. We have been traveling for 40+ years and this is by far the best stay.
5/5
Excellent
Deanna
08/13/2023
Nice facility. We did not eat breakfast there so cannot comment on that.
4/5
Good
Henry
08/06/2023
Overall good. Room had a stink/smell to it and elevator very slow but overall pretty good. Have pancake/waffles already made. Takes too long
4/5
Good
Timothy
08/02/2023
A little out of control.
Somehow, the hotel was under the assumption that I had requested an accessible room. I told the gentleman at the front desk upon check-in that I had not, but I was put in an accessible room anyway. The room was fine and comfortable. There were groups of 20-something African American teens running around the hallways shouting and laughing until nearly midnight. I was somewhat uncomfortable by their behavior, so I didn’t leave my room until morning.
5/5
Excellent
Shawn
07/30/2023
The room was clean and stocked, the staff was very friendly and the breakfast was excellent with lots of options.
5/5
Excellent
Gabrielle
07/24/2023
Very friendly stuff upon arrival. Dina was very helpful.
5/5
Excellent
Carol
07/22/2023
Wonderful breakfast!
4/5
Good
JEAN SEBASTIEN
07/22/2023
.
5/5
Excellent
Trudy
07/20/2023
Great experience!!
Our room was very clean!! The bathroom AND room were both very spacious and very well set up for the 3 of us!! The men at the front desk were extremely helpful and so kind. Great experience!
5/5
Excellent
Verified traveler
07/12/2023
It was quite good. We used the hot tub and exercise room which were both great. And breakfast was fantastic.
5/5
Excellent
Bob
07/11/2023
Great hotel
Really nice place, must have been recently remodeled because everything looks brand new. Probably had the best breakfast of any hotel I’ve stayed at. Hot tub and pool where very nice also.
4/5
Good
Steve
07/08/2023
Property was clean,staff friendly,good breakfast buffet ,convenient access to interstate
4/5
Good
Steve
07/03/2023
Convenient access to restaurants and getting back on interstate
5/5
Excellent
Paul
07/03/2023
Very nice stay - everything was clean and comfortable.
2/5
Robin
06/27/2023
Nice towels and hotel, weird service
Stay was great. Check in thumbs up. We came in with the dog (having stayed here many times before). For some reason, I guess we did not get charged a pet fee. And we had a room with carpet that was quiet. All good. We have a quiet non shedding dog and we’re just sleeping there on the road. We checked out the next am and the new clerk was mad we hadn’t been charged enough for the pet and that we weren’t in a pet room. No idea why this was my fault, but I paid the fee no problem. Bad service to ask for it then though, esp after staying 8 hours and there being a crummy breakfast as well (yogurt and toaster machines did not work). I will say checkin was great. And the towel folding extraordinary.
5/5
Excellent
Karla
06/17/2023
It was quiet! Good breakfast. Awesome shower and bed. Good pool and hot tub. I would go back.
5/5
Excellent
Joanna
06/14/2023
The hotel is clean and looks pretty new.
4/5
Good
FRANCIS
05/29/2023
staff was very friendly. was little under staff. morning food was not that good
5/5
Excellent
Pete
05/19/2023
Nice workout area. Good breakfast
4/5
Good
Deann
05/02/2023
The hot tub and it was quiet and away from a lot of noisy traffic
5/5
Excellent
Margaret
04/21/2023
Great hotel! Clean rooms, family friendly, fantastic breakfast, and very kind staff. I would definitely recommend this hotel!
5/5
Excellent
Zach
04/04/2023
Fresh popcorn in the lobby in the evening, lots of options for breakfast (pancakes, waffles, muffins, eggs, sausage, cereal, fresh fruit and fresh cut fruit)
5/5
Excellent
Carol
04/02/2023
Easy access and good neighborhood.
5/5
Excellent
Timothy
03/28/2023
Very clean and great breakfast choices
4/5
Good
Ernest
03/25/2023
Close to highway and gas.
2/5
Carolyn
03/22/2023
Watch your bank account after staying here!
The hotel stay was great. The hot tub in the pool area could have been warmer, but bedsides that I enjoyed my stay. Now I did have a dog with me. I stayed 2 nights which is $50 since its $25 a night. The day after I checked out I looked at my bank account a they charged me an extra night. I called them and they said they would refund me. My bank now says they put $0.00. I am frustrated. Not sure if the $25.00 is worth fighting for. But definitely not staying here again!!! Please watch your bank account after staying here!
1/5
Kari
01/27/2023
Their pet policy was not clearly conveyed. We were charged a non-reporting fee for having dogs ($100). I've never had to report a dog(s) at a hotel, let alone at a hotel that is conveyed as 'pet-friendly'. Apparently they have an additional charge of $25 per dog per day at their hotel. At that rate I could stay at a much nicer dog friendly hotel. Staff was rude and wasn't willing to hear out how we didn't know about these fees. I will never stay at a Best Western again.
2/5
Arianna
01/02/2023
Everything was overall ok besides upon my arrival I didn’t know there was a $100 deposit and I didn’t have it so i had to borrow it but like what if I couldn’t get it? I wouldn’t have been able to check into my room or get refunded I just think for the near future that should be noted in the policy and the WiFi didn’t work but everything else was nice the breakfast was nice me and my boyfriend went for a swim the next morning definitely will recommend to others.
5/5
Excellent
John
12/18/2022
The staff was pleasant and patient with my problem with the TV. I highly recommend this place,