3/5
Margaret
12/15/2024
only on elevator open
Expedia talks about on site restaurant but the restaurant is actually in a food cart and not open on Sunday-
3/5
Katherine
12/05/2024
While the inn is at a great location, easily walkable with lots of food options nearby, the staff weren’t very friendly or helpful.
Fine for one night, but there were extra facility fees we were not made aware of before booking, so the “good rate” we thought we were getting actually wasn’t such a good rate after all.
3/5
Dan
11/16/2024
Not super. Good if you are going for a hospital stay. Otherwise, Id stay closer to downtown next time
5/5
Excellent
Lori
11/07/2024
It was in the perfect place for us
3/5
Verified traveler
11/02/2024
Very old property. Bills itself as a resort, ( with additional resort fee), no restroom in lobby, had to use adjoining public restroom in a food court mall. Staff really not flexible to meet needs..
1/5
Marc
10/31/2024
My wife and I reserved a king-sized bed. We checked in and went to our room, only to find two smaller beds. We inquired at the front desk, where the receptionist told us that this was the only room we could get, as the hotel was all booked up. She told us to contact Orbitz/Expedia for a refund. We contacted Orbitz, where the representative told us that we would have to ask the hotel for a refund, as the hotel charged us at the time of check in. We contacted the hotel again, and the reservations representative said that they have an arrangement with Orbitz where they list a property on Orbitz but they can give any room that is available to the people who have made the reservation. So frustrating! So underhanded! This is the second time in two months where we've booked something on Orbitz, shown up at the hotel, and told that we weren't getting what we had reserved. At least the previous time, the hotel was able to make it right. This time, however, both the hotel and Orbitz are denying responsibility. I am very unhappy with both the hotel and Orbitz.
4/5
Good
Noemi
10/30/2024
I should have requested handicap shower access
4/5
Good
Rebekah
10/27/2024
No complaints, just suggestions. The faucet in the sink was too far back, needs to be further over the sink.
The air conditioning unit blew the cold air directly on the bed next to the unit. Relocate or possibly find a way to redirect the air.
5/5
Excellent
Bobby
10/24/2024
It was ok
5/5
Excellent
William
10/22/2024
Very convenient to hospitals. Good dining.
5/5
Excellent
Laura
10/21/2024
Rooms are big and clean. The staff is friendly, professional, and helpful. Check in was simple, no waiting.
I don't hear any loud noises from other guests. So, either the walls are insulated or the guests that are here are quiet because they have sick relatives nearby.
5/5
Excellent
MingKun
10/18/2024
Good position and great room
4/5
Good
Christine
10/17/2024
I found the Inn clean and comfortable, and very convenient. Dining options were good, although it would be nice if the restaurant didn’t close on weekends, leaving only fast food at the food court as a dining option. It was helpful to have a CVS right there in the gallery. With one exception, the staff were excellent. Housekeepers were very nice, and two of the front desk staff - Yelcie and Angie Maia - went way above and beyond to help me, offering emotional support on top of helping when I needed to extend my stay and when I forgot my key in the room. It was a difficult and stressful time for me, and these two women were so very kind and helpful. They really contrasted with another front desk person who made no effort to be personable or helpful, and this other person is the main reason I am not giving the Inn an excellent rating. I also found the fact that there is a charge for parking very disappointing. I would definitely use this Inn again if I needed to stay in the area.
5/5
Excellent
Kerry
10/17/2024
Nice clean hotel. Staff was pleasant and helpful. Stayed one night for a race and the location was very convenient.
5/5
Excellent
Lisa
10/16/2024
For the price it is not a good value.
5/5
Excellent
Dan
10/13/2024
It was fine. Not bad, not great. Convenient location.
3/5
Verified traveler
10/13/2024
ok
Hotel tried to get us two double beds instead of the king I had a reservation for. Had to switch room. Parking was really tight but convenient because adjacent to Hotel Lobby.
our new room was located on the 8th floor and the elevator was not working at the time of our departure.
Room was clean, was a very tight squeeze in the bathroom, overall i found it fine but overpriced
3/5
babak
10/09/2024
The coffee maker doesn’t work
Breakfast not included
Expensive for the quality
5/5
Excellent
MARCELO
10/04/2024
Well licated, clean, spacious rooms
5/5
Excellent
Nancy
10/03/2024
Located right in the middle of Boston’s finest medical institutions!
5/5
Excellent
Karen
10/01/2024
Quiet area, even though within multiple hospital and university areas. Good distance to walk to restaurants and Fenway Park! Staff very friendly. Would definitely go back!
2/5
Vimanjeet
09/29/2024
Hotel hardly had any amenities… the mattress was horrible. Bathroom door didn’t close. Needs maintenance. Asked for dental kit but never received it . No slippers in the room found a long hair on the towel .
Too expensive for what they offer in amenities.
4/5
Good
Nancy
09/29/2024
Great location when you need to be near the hospitals
5/5
Excellent
Billy
09/27/2024
Quiet, clean, nice rooms, great food court area attached. Walkable to Fenway
5/5
Excellent
Dean
09/22/2024
It was easy to get to and very convenient.
5/5
Excellent
Maricela
09/21/2024
Perfect location, central safe and a short walk to Fenway. Lot's to do and enjoy.
4/5
Good
LINDA
09/21/2024
We were in town for a ball game, baseball game was walkable. Public parking garage is attached to hotel you will get discounts if validated
Several fees attached
Not really a lobby to relax in.
During day lots of food options
2/5
John
09/18/2024
What a night at the Longwood Inn in Boston
The front desk staff put us in a room right next to the ice machine which ran all night long to keep the ice cold. Plus there was construction going on so we basically got no sleep. And I find it hard to believe the staff didn’t know about the construction.
And on top of that the couple next to our room fought past midnight and we had to call the front desk to intervene.
What’s night
5/5
Excellent
Shane
09/18/2024
Affordable, quiet, clean, walking distance from fenway
5/5
Excellent
Sara
09/08/2024
Great for Fenway
Great location, very friendly service, comfortable room and inexpensive parking.
4/5
Good
Carol
09/05/2024
Staying here made our hospital visit easy and we sleep well.
5/5
Excellent
Paul
09/05/2024
Staff were very nice
5/5
Excellent
Michel
09/04/2024
Bonne localisation
Bon prix pour le stationnement, quartier sécuritaire, à 20 min de marche du Fenaway Park. Très propre! L'alarme d'incendie a malheureusement déclenchée 3 fois durant notre nuit à l'hôtel, ce qui fut extrêmement désagréable. Je suis consciente que c'est exceptionnel et que ce n'est pas la faute de l'hôtel, mais un rabais aurait été une petite courtoisie appréciée pour le désagrément.
5/5
Excellent
Elizabeth
09/02/2024
Wonderful stay. I will be back!
4/5
Good
Erica
09/02/2024
Decent place. Would stay again.
2/5
Robert
08/31/2024
The room was clean, but it had an awful smell. I cannot explain the smell. It was a funky bad odor. We were able to change rooms. The new room didn’t smell as bad, but still had the odor. For $400 for the night plus $25 for parking plus a $30 facility fee, def not worth it. I feel bad for those who have no choice but to pay that amount because they are there for the hospital services. We went to a game. Also, no coffee downstairs, etc. Way overpriced.
4/5
Good
Robert
08/30/2024
Close to medical center. Lots of food choices - mostly unhealthy fast food. But by the number of sick people in the surrounding hospitals, it’s what people want.
5/5
Excellent
Fairlight
08/27/2024
Easy and convenient
4/5
Good
Dale
08/26/2024
The stay was medical. Been going once a year for 20. Very convenient.
5/5
Excellent
Laurette
08/25/2024
Clean comfortable rooms and air worked great. 15 minute walk to Fenway and 10 minutes to trillium
4/5
Good
lou
08/22/2024
This works well only if you’re going to the hospitals in the area.
The only issue was check out was noon - we asked for 12:30 we were told no.
Hotel staff came around twice to make sure we were leaving at noon
5/5
Excellent
Michelle
08/17/2024
We stayed here because we had a concert at Fenway Park. Very convenient location with parking. Plenty of restaurants and other conveniences nearby. Short walk to Fenway. Clean room and very friendly staff!
4/5
Good
patricia
08/11/2024
Soap dispenser in room was empty and bathroom needs update. Onsite bar and restaurant was closed on weekend- only open for breakfast. Service was excellent but food was average.
3/5
Julie
08/10/2024
Not clean
Bathroom floor was not cleaned, hair on the floor and walls.
4/5
Good
Jennifer
08/10/2024
Worked well
4/5
Good
Lucas
08/09/2024
Very convenient location for events at Fenway. Large food court made it easy for us to get what we needed. On site parking was a good benefit.
5/5
Excellent
Kathleen
08/06/2024
Close to Fenway
Good location for being able to walk to a concert at Fenway Park and nice having a restaurant and food court in the same building. Parking was cheap for Boston…$20 for 24 hours.
5/5
Excellent
Amanda
07/30/2024
Stayed because my relative was having major surgery next door and this place was perfect and walking distance.
3/5
Suzanne
07/28/2024
The room #530 was unsuitable no window or proper air. The hotel was unable to move us the first night and was hardly sorry. Also parking the first night wax a chore. The lot was full and the line attendant was overworked.
4/5
Good
April
07/27/2024
Staff very nice. Room clean
5/5
Excellent
Lina
07/26/2024
VERY HAPPY
MY WIFE AND I STAYED OVER 1 NIGHT AND WERE EXTREMELY HAPPY WE STAYED HERE. STAFF WAS FRIENDLY AND ROOM WAS VERY CLEAN. I WOULD STAY HERE AGAIN IN A SECOND.
5/5
Excellent
Kenneth
07/24/2024
2/5
James
07/22/2024
We arrived early before the 3pm check in time and was rudely told check in time is 3pm, by a woman who barely looked up from her phone to speak to me. So be prepared to wait in long lines at 3pm!!
5/5
Excellent
Michael
07/22/2024
This was a wonderful hotel. From the staff to the room we had zero complaints. They had a restaurant and a food court so there were many options to choose from. It is within walking distance of hospitals, colleges, shopping, and all the sights as well! Highly recommend!
5/5
Excellent
Kenneth
07/21/2024
Clean and in walking distance ro Fenway
5/5
Excellent
Anne
07/21/2024
Very clean and nice.
5/5
Excellent
Maureen
07/19/2024
Very clean room and located near Fenway Park which was key for us. Parking was available and reasonable.
3/5
Erica
07/19/2024
Overpriced, only real pro is the location
It was very close to the hospital which was our primary objective for my moms surgery, but otherwise wouldnt stay there again. The rooms were tiny, not in great condition, the windows were super thin so you heard everything going on outside, the beds were not very comfortable in either of the rooms that we booked between our family, which is unfortunate because its so expensive.
4/5
Good
Amanda
07/15/2024
Easy parking in the garage, clean and well taken care of. Check in was also very quick and easy.
5/5
Excellent
rick
07/14/2024
parking made unloading and loading of car very easy
4/5
Good
Carl
07/11/2024
Great spot for an overnight option.
2/5
Deborah
07/08/2024
We found food wrappers when we checked in the first night. The restaurant was closed on July 4. Only places close you needed an Uber. Nothing in walking distance. Food court nothing to brag about. Just not impressed for the money.
4/5
Good
Paula
07/02/2024
The hotel was convenient. It was clean. The bed not so comfortable and the ac unit directly next to the bed is uncomfortable
2/5
Andrea
07/01/2024
Price is a little too much.
5/5
Excellent
Edgar G
06/30/2024
Very nice! Would recommend 😊
3/5
Cynthia
06/29/2024
Front desk staff was rude.
Air Conditioning unit is a foot from the bed and blows directly in the face of the person on that side.
2/5
Douglas
06/29/2024
The staff at the check in unfriendly and rude. The lobby is small and unattractive. The hotel is old and does not smile. The bedroom is small but the bathroom was so small the door had to be left open and being on the 8th floor there was very little water pressure. It is overpriced but the only thing that has going for it was location across from the Joslin Clinic. If someone does stay they charge much more than Expedia and add a facility charge along taxes. I won’t be back .
4/5
Good
D
06/29/2024
Convenient to Medical Centers
Convenient to Medical Centers and Downtown Area. Comfortable and management is kind to patients staying in the hotel. Restaurant service was excellent but food was poor -- there is a food court next to the restaurant so you do have options. There is a split lobby which is a bit confusing at check-in.
5/5
Excellent
Barbara
06/27/2024
Attached to this facility is a food court. Last evening after the food court was closed we saw as many as 6 if not more mice and rats running around the floor in the food court. Security police man was there and saw them too. Gross!
5/5
Excellent
Aubrey
06/26/2024
I wish the attached parking garage would’ve been more visible or had better signage so guests know which garage to park in.
4/5
Good
Michael
06/25/2024
Quiet, clean, comfortable. Walking distance to hospitals. Convenient stay if you need to be at the hospitals for a few nights.
5/5
Excellent
Scott
06/22/2024
Very nice hotel. Convenient location for Fenway concert. Food options in hotel and very clean
5/5
Excellent
Dick
06/13/2024
Excellent location near many hospitals, fast food options, coffee shops, subway.
Quiet hotel
4/5
Good
Kimberlee
06/02/2024
.
5/5
Excellent
Kathleen
05/27/2024
Convenient near medical Centers.
5/5
Excellent
jeremey
05/26/2024
.75 mile walk.to.fenway park. Good area
5/5
Excellent
jeremey
05/25/2024
Great hotel close to fenway.
4/5
Good
Josephine
05/14/2024
I needed a good location close to work and this was it. People were polite and room was clean.
2/5
Maria
05/07/2024
Very convenient for Dana Farber patients. It was clean and the bed was comfortable. However, the value is terrible. There is a resort fee for a hotel that doesn’t even provide conditioner. There is stale smell in the common areas, the decor is boring/ ugly/ and the staff is borderline rude (no smiles, talk quickly). The associated food court is not what you want and there are no good restaurants in the area. They give less tha 24 hs of parking- ends at noon If you are coming to the health facilities, it’ll do.
4/5
Good
Michele
05/05/2024
Close to Fenway with comfy bed!
We stayed there for our daughter’s college graduation. It was walking distance to her apt on Mission Hill and Fenway! The bed was comfortable and the unit was very clean. We also appreciated the fridge and microwave. I gave it 4 stars for the thin towels and shampoo conditioner combo which was terrible for my hair. I liked that it had eco friendly packaging, just add a third dispenser for conditioner! The combos are awful.
4/5
Good
Maida
05/04/2024
Spotlessly clean. Boring decor. Conveniently located.
5/5
Excellent
Richard
04/14/2024
This a a great place if you are in Boston to take in a Red Sox game. Great location about 18 minute walk to Fenway! The service has been outstanding.
5/5
Excellent
seong
04/07/2024
Good location, but 1st floor restaurant is closed during weekend. Since it's right next to the hospitals heavy noises from the ambulances, but acceptable.
1/5
SHAPLEY
04/02/2024
The reservation was sent through under my christian name not surname.
Consequently they could not find it.
I was told I had no reservation.
I was told they were full and only after much whining was a basic room provided.
5/5
Excellent
Michael
04/01/2024
Everything
5/5
Excellent
Christine
03/25/2024
I booked one night to attend a concert in the Fenway area. Parking is inexpensive and next to the Inn. Grabbed a coffee at the food court accessible from the inn before heading home. It was a cozy stay and I would recommend and stay here again.
4/5
Good
Roderick
03/24/2024
Staff seemed aloof and non-attentive
4/5
Good
James
03/15/2024
Excellent location for visits to the Dana Farber and related facilitiies.Staff attentive and respnsive. Will return.
4/5
Good
neile
03/10/2024
I really like this stay. The hotel is conveniently located within walking distance of many places and the T. I also enjoyed how close it was to running paths (Olmsted and Jamaica pond parks).
The only thing I did not like was the staff knocking at the door at 9:30 am on Sunday
to see if I was to check out. Check out is at noon.
5/5
Excellent
Ed
03/10/2024
Kitchen staff was excellent
5/5
Excellent
Jeremy
02/22/2024
Great central location
5/5
Excellent
Kimberly
02/21/2024
Stayed here frequently. Always a great choice.
5/5
Excellent
KENNETH
02/21/2024
Great place
We stay here when we have visits to Beth Israel Hospital. The hotel is very convenient.
It is very comfortable, rooms are immaculate and staff are friendly and accommodating.
Would not stay anywhere else.
5/5
Excellent
ONiel
01/31/2024
Close to where I was going.
4/5
Good
Kenneth
01/29/2024
Food court is rampant with mice after hours
5/5
Excellent
Jodie
01/13/2024
My room was perfect, the size, the bed, the bathroom and towels. It was very clean. I chose the location because I wanted to walk to the Fine Arts and the Isabelle S. Gardner Museums. The restaurant in the building was good with a variety of options for my meals. People were friendly. Since this location is near a couple of hospitals, of course with some street noise there are periodic sirens.
5/5
Excellent
Edward
01/10/2024
The staff and in particular the front desk personnel Angie Maia and Allison went beyond the expectation by helping us when we needed it. We’re visiting our sister who on the day of our visit decided to end cancer treatment and enter hospice. Angie’s kindness to us was what made us feel better!
5/5
Excellent
Hong
01/07/2024
Excellent!
4/5
Good
Parks
01/04/2024
Just a great location for the hospitals
5/5
Excellent
Melinda
12/30/2023
Great location in Longwood Medical area