5/5
Excellent
Robin
02/06/2024
Right next to the beach
4/5
Good
Kristi
02/04/2024
After 15 hours of cross country flights I arrived at 1am exhausted and ready to sleep. I was able to check in quickly and the front desk gave me some recommendations for late night food that would deliver quickly. I was able to eat and get to sleep within about 45 minutes of arriving. It was exactly what I needed.
5/5
Excellent
Susan
02/04/2024
Friendly, accommodating staff. Clean property. Daily housekeeping, a rarity nowadays. On the beach.
4/5
Good
JENNIFER
02/03/2024
Nothing bad to say about the property of staff. Convenient location to stay before departing on a cruise the next day.
5/5
Excellent
BRENDA
02/03/2024
Beautiful ocean front property with resort feel!
5/5
Excellent
Victoria
02/03/2024
Beach front
5/5
Excellent
Cathy
02/03/2024
We stayed here for a quick winter getaway and loved every bit of it! We stayed in the oceanfront building where we found plenty of parking and the room was clean, smelled fresh, and had an outstanding view of the ocean as well as the pier and rocket launch site.
The beds and pillows were super comfy, and it was SO convenient having a mini fridge and microwave in the room. Perfect for popping some popcorn for a movie or a late night snack to wind down!
We were literally steps to the sand, and the heated pool felt amazing after a chilly January dip in the ocean. The drinks at the Blue Flip Flop were also great and reasonably priced.
Very kid-friendly all around, and located in a great area. We felt totally safe walking all around the huge Best Western campus and around nearby shops and restaurants.
All of the staff were also great! I can't remember his name, but I think Nate was who helped us most often and he was a total delight.
The breakfast buffet was huge and delicious, and there were plenty of gluten-free options. The coffee was also really good, both at breakfast and in the room.
The staff were super accommodating when we had to check out early after our flight got cancelled and rebooked and did everything they could to save us a little money for having to lose a little vacay time.
I'll absolutely be staying here again next time I'm in Cocoa Beach!
4/5
Good
Steve
02/01/2024
The breakfast area was in a separate unit from the room.
5/5
Excellent
Debbie and Dwayne
01/30/2024
Didn’t like the fact that now parking is added at $10 per day
4/5
Good
Paul
01/29/2024
Staff helpfulness, location
1/5
Teresa
01/29/2024
We stayed here for 2 days after our cruise to enjoy Cocoa Beach. They were accommodating in allowing us to store our bags in the hotel until our room ready. Our room had cockroaches and they were BIG. They were not able to move us as the hotel was full. Pretty sure we will never stay here again. Great location but needs updated. Fish Camp next door was good.
4/5
Good
Shelley
01/29/2024
Great way to start our vacation before cruising
Only hiccup was mix up with shuttle
1/5
Verified traveler
01/29/2024
Terrible
Terrible, very old, smells, mosquitos & fly and so on….NOT as shown on website. Must refund
4/5
Good
John
01/29/2024
The getaway to the WONDER!
One of the nicest breakfasts I have see in many of my hotel stays. Staff in the restaurant were very friendly and polite and happy. Yes it need work on the equipment in the suite ( utensils, plug for sink wash dishes , paper towels, dish clothes. Ok for over night stay before going on Cruise.
5/5
Excellent
april
01/28/2024
Our room attendant was fabulous! She was so friendly and always had a smile. Judy at the blue flip flop is always great! We’ve stayed many times and enjoy seeing familiar faces. Thank you for your hard work and making our stay fabulous as always!!
4/5
Good
Bryan
01/28/2024
We stayed in the older part of the hotel. Room was a bit dated. Other than that a good place to stay waiting for a cruise. The camp fish grill was off the hook delicious.
5/5
Excellent
Brian
01/27/2024
Nice place
5/5
Excellent
Amber
01/27/2024
The reviews of this place are not the best , but honestly I enjoyed it very much. We only spend one night but it was clean, the pool area was lovely . The staff are nice very accommodating. I enjoyed my one night stay here. Our room door was sticky and hard to open cocoa beach and the pier are right there.
4/5
Good
Robert
01/26/2024
On the ocean but bath fan out
5/5
Excellent
Donna
01/26/2024
Great place. Great seafood restaurant next door
5/5
Excellent
Bobbie
01/25/2024
Very friendly staff very helpful very outgoing
very clean rooms
5/5
Excellent
Ruth
01/24/2024
Good location on the beach
We had an Oceanview room that was right above the sand, and watched cruise ships going to and fro Port Canaveral. If there was a rocket launch, we could see it from our balcony or the beach. The hotel was what I expect from Best Western, clean room and good hot breakfast buffet etc. Our room was missing something and we called and it was delivered to us quickly.
2/5
DEBRA
01/22/2024
They have some lovely new rooms but not for the Expedia $170. our room was a dump
5/5
Excellent
Monika
01/22/2024
Great breakfast with an attentive staff!
2/5
David
01/21/2024
Cockroaches
Very old facility. Smelled of cleaning products upon arrival. Bed was okay.
Got up to get my phone and cockroaches were on the other queen bed.
Needless to say, I couldn’t sleep the red of the night.
I can’t believe that this place was given such positive feedback.
Definitely will never stay there again!!!
5/5
Excellent
Lonnie
01/20/2024
Outstanding. Will stay again
5/5
Excellent
Glenda
01/19/2024
Very nice property for the money. Bedding was excellent, better than most 5 star hotels. I like a blanket instead of a comforter and the blanket on the bed was just right for warm weather. Will stay here again when I’m in the area.
5/5
Excellent
Ali
01/19/2024
Awesome place
3/5
Sean
01/19/2024
Very average. Clean, but nothing special
4/5
Good
John
01/18/2024
Nice inexpensive option
1/5
Louis
01/18/2024
Very deceptive by pictures. Roaches not as big as I thought they would be!
5/5
Excellent
Patrick
01/14/2024
Very clean and convenient to area. Hotel staff very friendly! Definitely stay here again
5/5
Excellent
Diane
01/14/2024
Couples Pre-Cruise stay
Very clean inside & outside. Front Desk was very professional at check in.
5/5
Excellent
Tammy
01/11/2024
Property is nice, right next to Cocoa Beach Pier. Access to beach is easy. The staff have all been very friendly and the continental breakfast was really good!
5/5
Excellent
Kimberly
01/07/2024
Great place on the beach and excellent service!
Wow! Great service from the moment of check in. The room was spacious and we enjoyed the kitchenette. We also were pleased with the cleanliness and the ability to park with ease. Great place for a get-away weekend!
5/5
Excellent
Nini
01/07/2024
I would definitely stay here again. Very comfortable and clean.
5/5
Excellent
Mary
01/06/2024
Great place for pre-cruise
5/5
Excellent
Vicki
01/06/2024
Perfect 3 night stay
I'm so happy I chose this hotel in Cocoa Beach, Florida. It is super comfortable and the location is perfect for sight seeing, shopping and there's plenty of restaurants nearby. We will definitely return when in the area!!
4/5
Good
Thanh Nhan
01/03/2024
It’s ok.
5/5
Excellent
Stephany
01/02/2024
We only stayed for one night but will be back! We got a kitchenette room and although it was only for a night, it was the perfect amount of room for 5! The balcony view was beautiful! The restaurant attached to the hotel is so much fun, can be a little expensive but a lot of fun! We are already planning a visit back to Cocoa Beach because of our stay here!
5/5
Excellent
Kara
01/02/2024
It was close to the beach and the staff was extremely helpful.
5/5
Excellent
Kadeisha
01/01/2024
Great short stay before cruise departure.
3/5
Lori
01/01/2024
Killed 3 roaches and one of the beds was nasty..bathroom dirty also
5/5
Excellent
shawnna
12/31/2023
Free breakfast was great. Wish it would’ve been a little cleaner.
5/5
Excellent
David
12/31/2023
We didn't have a rental car but with numerous dining options nearby, we could easily walk or have a variety of foods delivered, or go across the street to the Publix grocery store. Meanwhile there's super close beach access, a heated pool, laundry, and fridge and microwave in the room.
4/5
Good
Deborah
12/30/2023
Nice ocean view
1/5
Man
12/30/2023
Too expensive for the low quality. I recently stayed at this hotel and am disappointed by the state of the room despite the $344 spent. The furniture was old, the room was unclean, and the overall quality was subpar. I expected better for the price paid.
1/5
Angelique
12/26/2023
This was the absolute worst hotel I’ve ever stayed in! The bathtub did not drain when taking a shower the refrigerator did not work! The towels had holes in them, when you walk across the floor and your socks, they turned black from the floor being so dirty!
3/5
Britney
12/23/2023
The staff is amazing. The guy behind the counter perceived how tired I was and it was rainy and cold and I had children in the car and upgraded us and I was so thankful of his empathy. Thank you! The grounds I wouldn’t say was the cleanest unfortunately. We only needed somewhere to stay for less than 12 hours so this did the job but wouldn’t stay longer.
4/5
Good
Daniel
12/23/2023
The location and staff were great. The pool was clean and heated. The rooms are dated and in need of minor repairs and refresh.
5/5
Excellent
Hoang
12/21/2023
Great location
1/5
Verified traveler
12/18/2023
Smelly
Room smelled
Shower curtain rod broken
Ac made noise
5/5
Excellent
Erin
12/18/2023
Very friendly staff
1/5
Haoran
12/17/2023
This Is A Motel Rather Than A Hotel
There are 3 buildings in this hotel. But the one we stayed felt like a motel. We can hear every footsteps and flush of water from upstairs and next door. The room looked very old and the carpet is worn out.
Customer should be make aware that some buildings or rooms in this hotel are not in the same standard as it is marketed. And they should not be charged with the same price.
2/5
George
12/11/2023
The AC did not work well. Couldn’t get it lower than about 74 even though the thermostat was set lower. There was also a stinky smell in the bathroom.
5/5
Excellent
Susan
12/09/2023
The staff was exceptionally friendly and helpful
5/5
Excellent
Louie
12/09/2023
Staff were exceptional in addressing a minor maintenance issue with our initial room immediately. Compensated us with a wonderful upgrade!
3/5
Dara
12/08/2023
I didn't like how the property is separated into several buildings. We found ourselves wondering around and asking staff several times for directions to locate places on the property.
5/5
Excellent
Kathryn
12/06/2023
Beds were very comfortable and check-in was quick and easy!
2/5
Gladymar
12/04/2023
Musty smell and roaches in the bathroom
4/5
Good
Richard
12/02/2023
So far my only critique is the parking fee. Of I'm staying at your hotel, I shouldn't have to pay for parking.
4/5
Good
Sory
11/30/2023
In general the property was good but the housekeeping doesn’t cleaning our room and the heating didn’t work. We needed to use 4 blankets to be warm.
5/5
Excellent
Steven
11/30/2023
The girl at the front was super nice and helpful. We appreciated our smooth check in and the friendly service.
5/5
Excellent
Sikora
11/28/2023
My family and i enjoyed our stay here. We only stayed 1 night but it was clean and we had a great view of the beach from the 7th floor. It was a short walk to the beach and a very short drive to grocery stores or restaurants. We would definitely be staying here again.
4/5
Good
Renee
11/28/2023
The room was fine for what I needed but it had a strong moldy/musty smell.
2/5
Elizabeth
11/28/2023
The unit was clean but had that old musty smell and overpowering air freshener smell to try to mask the musty smell. The door to enter the unit was stuck from humidity and very hard to open. I had to body slam it to get inside and use all my strength to open it from the inside. The shower water was luke warm at best. I like hot showers.
5/5
Excellent
Scott
11/27/2023
Nice stay for the $ in a great location with wonderful access to the beach! We'll check it out again if we come back to Cocoa Beach!
4/5
Good
Karen
11/24/2023
For its age and “motel” atmosphere we were actually pleased. Steps away from the beach (although we thought we had an oceanfront room booked ). It’s clean and friendly. Breakfast staff “Jackie” was just the sweetest. Downside is people leaving in the early mornings are so loud and not respectful at all. Kids above us sounded like elephants. Neither of which are the hotels fault.
3/5
Kerry Lynn
11/22/2023
Nice beach stay
ammenities were good but the place was tired and old. Bed was comfortable and area was good.
3/5
George
11/21/2023
The air conditioner would not cool off the room, even when set at 65 degrees. That made for an unpleasant sleep.
3/5
MICHAEL
11/20/2023
On the beach
5/5
Excellent
Ethan
11/19/2023
Happiest of Anniversaries
Me and my wife stayed at the Best Western Inn and Suites on Saturday night to celebrate our wedding anniversary for the first time! We don’t have much experience with staying hotels as we raise a large family with six young children. This was our first getaway and it was very memorable! We enjoyed suite 409 with a partial beach view that also gave us a full eyeshot of the beautiful Cocoa Beach Pier. The front desk reception was so kind and courteous as well. Extremely accommodating and welcoming from the moment you open the door. That’s what we call exceptional service. Thank you Ms. Jaslyn!
5/5
Excellent
Tosha
11/16/2023
The front desk was very friendly. They Let us check in early. Shuttle to cruise is only $10 a person, This is my second stay with this hotel for a cruise. Its on the beach, near the pier, walking distance to grocery & restaurants.
5/5
Excellent
Jose A
11/16/2023
Shayla the Front Desk Agent was super nice, very helpfull, and made our experience great.
4/5
Good
Michele
11/14/2023
We stayed 1 night pre-cruise. The room was clean, the beds were comfortable and we got a good nights sleep. The continental breakfast was a great plus.
5/5
Excellent
werner
11/13/2023
Location
5/5
Excellent
david
11/12/2023
Great ocean view and easy to get to beach. Much to do nearby with pier and dining. Staff was great
5/5
Excellent
Mindy
11/12/2023
Great place to stay before cruising
3/5
Robert
11/12/2023
Average Stay
The room (233) was very basic, and could have been in better condition. It was clean, but the room has a strong deodorizer smell that never went away. The front door needs weatherstripping, but the bed was comfortable, and the room was quiet. The daily breakfast was good.
5/5
Excellent
Veronica
11/12/2023
It was very family friendly
4/5
Good
Verified traveler
11/10/2023
Best Western Cocoa Beach
Everyone was very friendly, nice & very helpful, from the check-in process to any questions we had. The breakfast was great & the breakfast workers were very hardworking & very friendly.
The property is right in the beach with a beautiful boardwalk entryway right to the ocean (amazing sunrise) right near the Cocoa Beach Pier
The only negative that we noticed is that the room had a very moldy smell to it - room #131 We tried to put the air conditioner higher to help to eliminate the smell but it was persistent throughout the stay.
5/5
Excellent
mia m
11/08/2023
A wondeful stay
Todd was very friendly and knowledgeable. We told him it was our 16th wedding anniversary and he really went the extra mile that we had an amazing stay. Thank you so much. Planning another summer trip with the family. Clean rooms, great breakfast, and an awesome staff.
5/5
Excellent
Rick
11/04/2023
Very cordial check-in (TJ), clean room, good location, good dollar value.
5/5
Excellent
Sherry
11/03/2023
Location! Location! Location! Property is located directly on beach, great beach access, close to dining options and the Famous Cocoa Beach Pier. Hotel was clean, staff was friendly. Pool was wonderful. Some parts of the hotel looked older and in need of updating.
5/5
Excellent
Mike-Bea
10/30/2023
BW on beach
Location and ocean view was great; breakfast was good; only complaint is no usb outlet in room we didn’t bring plug: most all hotels have usb plug in on lamps; this BW is out dated.
4/5
Good
ruth
10/30/2023
great location for cruise
cool location. clean area. nice restaurant and awesome beach front view. one night stay to get on cruise ship next morning. great location.
4/5
Good
Rebecca
10/30/2023
Surprised with the amenities on this property. Seafood restaurant and sports bar within walking distance. Grocery store accross the street. Access to beach on property. Heated swimming pool, laundry facilities available and breakfast is included. Not bad for an older hotel that has attempted to update to compete with the newer posh hotels.
4/5
Good
Steve
10/27/2023
Just had a small issue with the AC unit causing a smell. Reported it and had maintenance at the door within 10 mins. I can’t complain with that. Fantastic view from the Ocean View room!
4/5
Good
Keenan
10/22/2023
Rooms need a little updating and bathroom was missing a towel bar as well as a very very low placed shower head. Location was perfect and right on the beach with an great lobby area that offered a lot to do.
5/5
Excellent
Laurie
10/22/2023
The staff was exceptional!
5/5
Excellent
Natasha
10/20/2023
Good Stay
Great location, Clean rooms, friendly staff. But the Shuttle Driver to the Cruise port was rude.
5/5
Excellent
Gail
10/20/2023
Our check in was wonderful and the person working the front desk was so sweet and very helpful.
5/5
Excellent
Donald
10/18/2023
Our stay here for one night was exceptional. We had a couple of unique requests and they were able to accommodate happily with ease. We were incredibly thankful! They grounds were well kept and we loved the access to the beach and other venues. We would highly recommend!
5/5
Excellent
Madison
10/17/2023
As two younger girls staying here the night before a cruise, I highly recommend this property. There was a shuttle to the cruise terminal that was so easy to arrange and the property is right on the beach. Less than a minute walk! The hotel is motel style and the rooms have outdoor access but as long as you're comfortable with that- this is a great stay!
5/5
Excellent
Tabitha
10/16/2023
Right next to the beach. Beautiful.
1/5
Terry
10/16/2023
We loved how we could just walk out to the beach! It was beautiful. The carpet in the hotel seemed to always be wet though.
5/5
Excellent
Eva
10/15/2023
This is a very nice place to stay, especially if you get an ocean view. The beach is lovely and it’s not so high and that you feel out of place, but there are enough conveniences like reasonable beach, umbrellas, and chairs for rent and you are steps off the beach
5/5
Excellent
Fallon
10/15/2023
We loved it! Taylor was amazing she was so helpful
4/5
Good
Paul
10/14/2023
This appears to be a beautiful property. We only spent 1 night here. Our room was a little dated but very clean!