4.5/5 Excellent
959 reviews
Amenities
4.2/5
Cleanliness
4.6/5
Comfort
4.5/5
Condition
4.4/5
Neighborhood
4.7/5
Service
4.6/5
Recommendation
85.9/100

Most Recent Reviews

5/5 Excellent
Expedia Group verified review
Stephanie
01/16/2024
My husband and I had tickets to a show that we did not want to miss due to weather. We decided to stay here at the last minute. The price was reasonable, check in process was smooth, staff was extremely friendly, and the room was very clean.
5/5 Excellent
Expedia Group verified review
Emily
01/13/2024
We liked our stay. Great location & comfy bed
5/5 Excellent
Expedia Group verified review
Edward
01/03/2024
Pet friendly, clean, quiet and walkable. We enjoyed our stay
5/5 Excellent
Expedia Group verified review
Heather
12/30/2023
Very easy check in. Quaint hotel & close to many restaurants & other retail shops.
5/5 Excellent
Expedia Group verified review
Paul
12/29/2023
The fitness room was very nice w/sauna and hot tub. Morning breakfast treat was a plus accommodation.
5/5 Excellent
Expedia Group verified review
Lorenzo
12/29/2023
Hotel with Breakfast included are just a few now days, and this one still provides it !! Thumbs up
5/5 Excellent
Expedia Group verified review
John
12/27/2023
Close to family we were visiting.... good restaurants close.... easy walk to Wrigley Field in baseball season....
1/5
Expedia Group verified review
Alain
12/25/2023
Terrible shocking experience
5/5 Excellent
Hotels.com verified review
Kenneth
12/25/2023
I’ll stay again
Great location, affordable, pet friendly, neighborhood hotel with surprisingly large and modern rooms. Could walk everywhere including the lake (one block away) and Wrigley Field (3 blocks). Simple breakfast included.
5/5 Excellent
Expedia Group verified review
Julie
12/22/2023
We loved this treasure of a hotel. We were close to everything and could walk to numerous shops and restaurants. It was reasonably priced and staff was friendly.
5/5 Excellent
Expedia Group verified review
LUIS
12/18/2023
Excellent!
4/5 Good
Expedia Group verified review
Debra
12/11/2023
Didn’t like having to pay $30 to park in a lot. Was not told about this before arriving.
5/5 Excellent
Expedia Group verified review
Greta
12/08/2023
Great walkable neighborhood with dining options nearby (we got food from El Mariachi next door, it was excellent). Easy parking in the lot adjacent to the building or on the street. We stayed here one night while in town for a concert at the Aragon Ballroom, it was perfect. Breakfast options were fresh and tasty, the cinnamon rolls were just as good as everyone said - so good that we ran across the street and got half a dozen to bring home. :) Staff were friendly, room was clean and quiet, overall a positive experience for a reasonable price.
3/5
Hotels.com verified review
Verified traveler
12/01/2023
Quaint
Hotel was is quaint but halls and elevator could be cleaner. Temp and pressure in shower very inconsistent. Very noisy bathroom fan and heater fan.
5/5 Excellent
Expedia Group verified review
Lee
11/26/2023
The suites were amazing felt like home
2/5
Expedia Group verified review
Herman
11/21/2023
- staff at arrival was great, not so at departure - we were charged an extra fee for the lobby calling a cab for us; nobody told us, and nobody seemed to know about it when we asked about it after the fact - heater in the room was very loud: woke us up several times - steel bedframe construction did not match the size of the mattress (felt like a queen instead of a king) - bedframe was noisy ("squeaked” with every move) and we kept hitting our feet on it - towels were dingy and seemed that they needed to be replaced - no hand/body lotion. The location of the hotel is fantastic, hence the two stars. We were in room 301.
5/5 Excellent
Expedia Group verified review
Lisa
11/19/2023
Very convenient for the movie we were there to see. Also close to the lake for a jog.
5/5 Excellent
Expedia Group verified review
James
11/17/2023
Quaint feel with updated rooms.
5/5 Excellent
Expedia Group verified review
Joseph
11/14/2023
Great location and property, free parking was great.
5/5 Excellent
Hotels.com verified review
Jennifer
11/12/2023
Great place to stay in Chicago
I love this hotel. Great location in Chicago. Good breakfast with fresh cinnamon rolls from the Ann Sather restaurant across the street.
5/5 Excellent
Expedia Group verified review
Albert
11/10/2023
Older property, well cared for. Walkable to Wrigley Field.
5/5 Excellent
Expedia Group verified review
Natasha
11/08/2023
Incredible stay - breakfast was delicious, a perfect location and walkable to everything you need.
5/5 Excellent
Expedia Group verified review
andrew
11/02/2023
Very easy to get around town. Went to Metro Theater for a show.
4/5 Good
Expedia Group verified review
Kylee
10/30/2023
was super cute, and amazingly decorated for halloween!
3/5
Expedia Group verified review
Kylee
10/24/2023
Prettyyy outside, rooms are average and clean.
4/5 Good
Expedia Group verified review
James
10/23/2023
Boutique-like charm with excellent rates for the area. Definitely recommended.
5/5 Excellent
Hotels.com verified review
Marianne
10/21/2023
This property is a fantastic location in the Lakeview/Wrigleyville area. Surrounded by many fun restaurant options, shopping and a grocery store very close - plus a Starbucks half a block away. My room was exceptional, very comfortable bed and plenty of space for just hangin out. I’ll definitely stay again when I’m in town.
4/5 Good
Expedia Group verified review
Erin
10/19/2023
Clean. Safe and easy to walk to multiple restaurants.
5/5 Excellent
Hotels.com verified review
John
10/18/2023
When we arrived we were given an upgrade to Suite, staff really friendly and helpful
4/5 Good
Expedia Group verified review
Lucy
10/18/2023
The people did their best. The property was very nice
5/5 Excellent
Expedia Group verified review
Barbara
10/14/2023
very nice accommodations, easy to walk around the neighborhood.
5/5 Excellent
Hotels.com verified review
Kari
10/06/2023
Great location! Loved that there was off the street parking available. Overall was clean and everyone was friendly! Also in a good neighborhood.
4/5 Good
Hotels.com verified review
Verified traveler
10/06/2023
Great stay—almost perfect
Everything was great—room, amenities, breakfast, gym, service—but the a/c on our room was super loud!
4/5 Good
Hotels.com verified review
Verified traveler
10/05/2023
Overall, a great find!
Great hotel but a/c in our room was loud. Otherwise very quiet, comfortable, convenient, and good amenities included.
5/5 Excellent
Hotels.com verified review
Joan
10/03/2023
Great location for seeing a Game at Wrigley Field.
5/5 Excellent
Expedia Group verified review
Meredith
09/26/2023
Great place
4/5 Good
Expedia Group verified review
Charles
09/26/2023
The hotel is in a beautiful, safe area with many restaurants and shops. The staff is very friendly and helpful. While the rooms and common areas are clean but a little dated, they have everything you could need to enjoy your stay. This is a very solid 3-star hotel.
3/5
Hotels.com verified review
Christopher
09/25/2023
It was ok And convenient . The continental breakfast was good. Cost wise seemed higher than other best westerns.
4/5 Good
Expedia Group verified review
Tiyane
09/21/2023
This is a super cute and quaint hotel situated in a residential area close to Wrigley stadium. It’s an old facility but the staff works hard to keep it clean and presentable. The rooms are spacious and have a refrigerator and microwave. They have breakfast but there are much better options less than 1/2 mile walk from the hotel (Stella’s diner was great). It’s also very easy to get an Uber or Lyft. The longest wait I had was 8 minutes. I did have an unidentified insect in my room and I despise bugs so I took a star off for that and the rate is a bit on the high side but I attribute that to the proximity to the baseball stadium. I’d stay here again in the future.
5/5 Excellent
Hotels.com verified review
Patricia
09/11/2023
First time staying at a Best Western, was very happy with our stay and hotel. Friendly staff, great breakfast and our room was spacious and clean. We also had a Festival to enjoy in front of the hotel.
4/5 Good
Expedia Group verified review
Lisa
09/07/2023
The parking lot is absolutely filthy and totally un safe. Needs to be cleaned of all loose sand and gravel. Very easy to slip and fall.
5/5 Excellent
Expedia Group verified review
Gina
08/31/2023
Close to Wrigley and surrounding neighborhoods. The hotel was adorable and the Staff were all absolutely lovely and kind. We are coming back next year and wouldn’t think of staying anywhere else.
4/5 Good
Expedia Group verified review
Zak
08/31/2023
Overall a pretty nice stay, mainly due to good location. Comfortable bed, big TV, just nothing special or notable. My main complaint is the shower didn't have a door on it, the back half of the glass was essentially just left open and as a result water splashes all over the floor no matter what you do. Having to mop up the small lake on the bathroom floor every morning definitely hurt the stay a bit.
4/5 Good
Expedia Group verified review
Beth
08/29/2023
Great location close to Wrigley Field. Property is aging but well taken care of.
4/5 Good
Hotels.com verified review
Kimberly
08/24/2023
Nice location
Great location. Cleanliness was fine. Very disappointed that recycling was not available. In an enlightened and modern city I should NOT be throwing away tons of recyclable items, or having to pack it and take it home. The room was a little dingy, peeling wallpaper, mold in grout, but overall it was good.
5/5 Excellent
Hotels.com verified review
Verified traveler
08/21/2023
Excellent value in Wrigleyville
Overall, very happy with my experience. Was only 13 minute walk to Wrigley Field. Lot's of restaurant options within walking distance. My only minor complaint is that the plantation style shudders on the windows were broken and hard to close completely (including in the bathroom!!!). My room was east-facing, so it was hard to keep the light out in the morning when I wanted to sleep in a little after checking in at 1am. Would be nice to maybe have some blackout curtains or something.
5/5 Excellent
Expedia Group verified review
Jeffery
08/21/2023
A great place to stay, only a 12 minute walk from Wrigley.
5/5 Excellent
Expedia Group verified review
Ricky
08/19/2023
It was a great place to stay , and i will again. Wish they had weekly packages. Thanks Hawthorne teress
4/5 Good
Expedia Group verified review
Russ
08/17/2023
It was very quaint and within walking distance from Wrigley Field. The AC in our room was noisy, sounded like running water
5/5 Excellent
Hotels.com verified review
Randall
08/12/2023
I Love This Cozy Hotel
Amazing Room, Amazing service. Loved the area, close to Wrigley Field, Local Transit and Wonderful Restaurants
5/5 Excellent
Expedia Group verified review
Jill
08/11/2023
Wonderful staff. Great courtyard and neighborhood. The rooms were very well done.
5/5 Excellent
Expedia Group verified review
Mary
08/10/2023
It was a perfect place to stay for a Wrigley event
5/5 Excellent
Expedia Group verified review
Carmen
08/02/2023
Very very nice rooms
5/5 Excellent
Expedia Group verified review
Jessica
07/26/2023
This location was convenient to the sites we wanted to visit. Wrigley Field was in walking distance and a safe walk. There were plenty of cute dinners and coffee shops around even a grocery store. Easy access to many things. Rhonda at the front desk was very helpful in the morning. The ladies in the evening were also nice. I would definitely return to this location!
5/5 Excellent
Expedia Group verified review
Laura
07/22/2023
We loved this place and the staff was amazing!
5/5 Excellent
Expedia Group verified review
Kathy
07/22/2023
Adorable nice outside patio area and perfect location
4/5 Good
Expedia Group verified review
Timothy
07/22/2023
We had a nice stay. Would stay again.
5/5 Excellent
Expedia Group verified review
Patrick
07/21/2023
The only minor inconvenience was the air conditioner being pretty noisy, specifically at startup. It didn’t disturb our sleep, but I can see where it might affect light sleepers.
3/5
Expedia Group verified review
David
07/19/2023
The hotel is in a great location (15 minute walk to Wrigley Field). The beds were comfortable and the showers were decent. The room had a distinct/strong "old building" smell which permeates your clothing. Staff were pretty indifferent but not rude or anything. Blinds were broken and the room phones didn't work. Would I stay there again? Not a chance.
5/5 Excellent
Hotels.com verified review
Verified traveler
07/18/2023
Perfect location for baseball at Wrigley Field. Complimentary breakfast had something for everyone.
4/5 Good
Expedia Group verified review
Karyn
07/18/2023
Overall we loved it! Perfect walking distance to Wrigley!
5/5 Excellent
Expedia Group verified review
Tim
07/14/2023
Both my daughters said it was the most bougie hotel we’ve ever stayed in
4/5 Good
Expedia Group verified review
Kevin
07/13/2023
A charming property with a lot of character. Staff was really friendly. Room was clean. Bed was very comfortable! We’ll be returning next time we’re in Chicago.
5/5 Excellent
Expedia Group verified review
Sharon
07/12/2023
What a lovely place to stay while in Chicago! The booking was easy and I cannot say enough nice things about the staff - they were all wonderful and made our stay so pleasant! A true gem!! I’ll stay again when I am in the area!
5/5 Excellent
Hotels.com verified review
Simon
07/11/2023
5 ⭐️⭐️⭐️⭐️⭐️ Experience
The most important thing about sleeping in a hotel is that the mattress should be comfortable. I slept like a baby. The mattress wasn’t too soft or too firm. It was just right. The 2nd most important thing for me is the location. And this hotel is right in the middle of a terrific neighborhood. Great restaurants, boutiques and shopping. Not to mention proximity to the lake and Wrigley Field for sports fans. The front desk staff were friendly and professional, and Esmeralda, the young woman who cleaned our room was the nicest person. We had fresh towels when we needed them and she kept us stocked with coffee pods because we have to have our caffeine before we can leave our room. Not only will we stay here again but we’ll even request the same room. It was so quiet and tucked away. The complimentary breakfast was a nice touch as well! For the price, this hotel is a wonderful value. It could use an update, as far as wallpaper and carpeting is concerned, but the bathroom was really nice. I can’t say enough nice things about this hotel. We’ll be back!
5/5 Excellent
Hotels.com verified review
Robert
07/09/2023
Great hotel at a good price
The hotel was attractive, the room was clean, the bed and pillows were comfortable, the breakfast was good, the parking was easy, and the staff were cordial and very professional. I'd definitely stay there again.
4/5 Good
Hotels.com verified review
Tyler
07/08/2023
Great place
Great stay in great location. Only downsides were that the room had such a strong smell of men's cologne throughout our 5 day stay + breakfast wasn't my favorite.
4/5 Good
Expedia Group verified review
Nancy
07/03/2023
does not have anything to do with the hotel, but noisy people upstairs sounding like they were moving furniture at 11 PM. Also, a lot ot the businesses in the area were not open during the day.
5/5 Excellent
Expedia Group verified review
Chad
07/01/2023
Great place to stay!
5/5 Excellent
Expedia Group verified review
Bobby
06/29/2023
Area was very quaint
5/5 Excellent
Expedia Group verified review
jody
06/25/2023
Location… great area… all around precious hotel.. would stay there again.. close to everything I needed
5/5 Excellent
Expedia Group verified review
Henry
06/17/2023
Great location, clean, quiet, great parking
4/5 Good
Expedia Group verified review
Kathleen
06/16/2023
Convenient location
4/5 Good
Expedia Group verified review
ERNEST
06/07/2023
We very much enjoyed the boutique feel and huge rooms. Parking is great as well for our trucks
5/5 Excellent
Expedia Group verified review
Chris
06/02/2023
First time visiting Chicago in many years. Easy and safe walk to Wrigley Field and to many restaurants. Also not far from Lake Michigan. Free breakfasts in the mornings were delicious. We had a suite which was excellent, spacious and clean. The neighborhood was clean and beautiful with tree lined streets and friendly people walking their dogs. We will definitely rebook here when we return. You won’t be disappointed.
4/5 Good
Expedia Group verified review
Doug
05/30/2023
Quaint!
5/5 Excellent
Expedia Group verified review
Steve
05/28/2023
So easy to stay at a nice clean room.
5/5 Excellent
Expedia Group verified review
Lissa
05/26/2023
I had a great stay here. Excellent location with easy, off-street parking ($33). Staff was friendly and helpful and the room was clean and comfortable. I would definitely stay here again.
5/5 Excellent
Hotels.com verified review
Verified traveler
05/24/2023
Very good hotel. I would stay there again.
5/5 Excellent
Expedia Group verified review
Mariellen
05/19/2023
I have stayed at this location multiple times! It is great!! Close to Wrigley, the heart of Chicago and Loyola Chicago.
4/5 Good
Expedia Group verified review
Tracy
05/09/2023
Close to bars and restaurants
5/5 Excellent
Expedia Group verified review
matthew
05/08/2023
Close to shopping/nightlife.
5/5 Excellent
Expedia Group verified review
Eladio
05/04/2023
clean, friendly staff, safe!
5/5 Excellent
Hotels.com verified review
Socorro
05/01/2023
Take me out to the ball game…
It felt like a boutique hotel. Location was great. Squeaky bathroom door. Closet door would not close correctly. Despite this, everything else makes it a great place to stay when going to a ball game ⚾️!
5/5 Excellent
Expedia Group verified review
Donald
04/27/2023
It was convenient to everything.
4/5 Good
Expedia Group verified review
Juana
04/26/2023
Close to wrigley field
3/5
Expedia Group verified review
thomas
04/25/2023
The staff was very friendly and helpful. When the elevator was not working, it was not pleasant to use a stairway that exited in the back of the building where trash was stored and was home to many rats. Luckily I knew to watch for them after seeing one big one drink from the fountain in the front of the building earlier in the day in the middle of the day.
5/5 Excellent
Expedia Group verified review
gretel
04/25/2023
Love!! Love the staff! Super nice staff. The hotel needs some updating on their jacuzzi and other amenities.
4/5 Good
Expedia Group verified review
Kyle
04/21/2023
Close to wrigley field
5/5 Excellent
Expedia Group verified review
Kit
04/18/2023
The staff was friendly and communicative. The room was quiet and comfortable and the location was convenient.
5/5 Excellent
Expedia Group verified review
Aned
04/14/2023
We love the area and neighborhood
5/5 Excellent
Hotels.com verified review
Verified traveler
04/04/2023
Great stay and great location
Welcoming and immediately responded to any need. Great location
5/5 Excellent
Expedia Group verified review
Jeffrey
03/30/2023
Excellent staff
5/5 Excellent
Expedia Group verified review
dan
03/16/2023
Easy access from the street in a downtown setting!
5/5 Excellent
Hotels.com verified review
laura
03/15/2023
Weekend stay
Extremely friendly and helpful staff. Liked the size and responsiveness.
5/5 Excellent
Expedia Group verified review
Thomas
03/14/2023
It was a great time, 3 nights, 4 days. Everything was great!! Looking forward to a return visit in June.
5/5 Excellent
Expedia Group verified review
john
03/12/2023
Charming look at entry. Very clean and very comfortable. Tailored look but still stylish
5/5 Excellent
Hotels.com verified review
Alex
03/11/2023
Nice charming hotel in the middle of amazing neighborhood of Chicago ! Clean and safe. Close to a lots of bars and restaurants! Overpriced due to luck of competition in this area specially on weekends!
5/5 Excellent
Expedia Group verified review
Reche
03/11/2023
Basic rooms; clean, functional, comfortable. Staff was personable, helpful, and friendly. Very pet friendly location as well.
1/5
Expedia Group verified review
Randy
03/06/2023
Great location friendly staff