5/5
Excellent
Neelesh
02/18/2024
Staff was great but One Room was not ready till 11:30 pm. Finally, was given handicap room.
5/5
Excellent
Sandra
02/17/2024
The free continental breakfast was above, and beyond. I had a great time at the facility which had a great pool. It is off the beaten path, but it is very easy to access to Waikiki down town area and the beaches via bus which runs very frequently. The staff is very friendly.
5/5
Excellent
Linda
02/17/2024
Location so convenient to the airport with a complimentary shuttle provided. Great pool and outside sitting area.
5/5
Excellent
Jannete
02/17/2024
Good place for the price
5/5
Excellent
Genesee
02/17/2024
Perfection
3/5
John
02/16/2024
Ok for overnight but not scenic by any means
Just an overnight stay on flight from LAX to Sydney. The only downside was location. Close to airport but almost under a freeway bridge. 2 months later on the reverse trip coming home we stayed 2 nights in Waikiki and felt more a part of the Hawaiian experience.
4/5
Good
Carolyn
02/16/2024
It was good for the first night right off the plane !
5/5
Excellent
Jeric
02/15/2024
I like the convienience kf an ATM in the main lobby. Staff was nice
5/5
Excellent
Leroy J
02/13/2024
I would definitely recommend this hotel. We stayed 4 nights. Our room was clean and comfortable although wish the bathroom was a little bigger. It was hard to move around in there. But overall it was ok. Staff was awesome, check in was quick and we were offered a discount on parking which was a plus. Checkout was also fast and easy. Thank you best western staff you guys were awesome. We’ll definitely be staying here again.
3/5
Bryanna
02/13/2024
Very loud, but its directly next to thr interstate. When we checked in the associate told us we were lucky because we had been upgraded when our original room wasn't ready (we checked in after 4pm). We never could figure out what was better about the room (we were on the bottom floor, and i already mentioned the noise). It was a fine stay. The airport shuttle is the #1 reason we booked and that worked out perfectly.
5/5
Excellent
Shirley
02/13/2024
My flight got in late today & I have an early flight out in the morning … I liked that this hotel was so close to the airport. Just a quick in & out.
4/5
Good
Thomas
02/12/2024
This property did what we needed it to. It was close to airport and clean. It was outdated in decor but we just needed a place to land at midnight until we could go to our rental.
5/5
Excellent
Beverly
02/12/2024
Really great staff here. Friendly and helpful! Ken and Rose are outstanding. We were given helpful information and walked to dinner. Super convenient to the airport and has everything you need onsite or nearby.
4/5
Good
Victor
02/12/2024
Quite a manual/paper operation and system appeared a little inflexible - thankfully, you have some great staff who go out of their way for us
1/5
Katrina
02/11/2024
Overall was nice to be close yo airport and car shuttle. 0/10 forwverything else
4/5
Good
Josephine
02/11/2024
Convenient proximity to the airport &free shuttle
5/5
Excellent
Erin
02/11/2024
Very helpful staff. Convenient to the airport.
3/5
Pamela
02/10/2024
The staff were nice.
5/5
Excellent
Cynthia
02/10/2024
Clise to airport
4/5
Good
Olin
02/10/2024
Staff were generally friendly, breakfast was good, bathroom was small, rooms were clean but somewhat dated.
3/5
Gerald
02/08/2024
I liked everything about my stay here except for one thing. After arriving from an 11 hr flight I called for the shuttle, the staff gave me the wrong directions. I was told to go left when I got my baggage and go past the end of the building and cross over to an island and meet under a blue sign. This is clearly wrong. We are both in our sixties and have two cases of 50 lbs plus hand luggage. Wandering around at 10 at night in the wrong place is totally unacceptable. We will never stay here or recommend this hotel again.
Gerry and Sharon
4/5
Good
Carolynn
02/05/2024
Great clean place to stay close to the airport. Great selection at free breakfast.
5/5
Excellent
Farewell
02/05/2024
Free shuttle to the airport, breakfast included with stay, and nearby eateries.
5/5
Excellent
Jason
02/05/2024
Excellent hotel to catch a little shut eye before your next flight!
4/5
Good
Alexandria
02/05/2024
Breakfast would be helpful to open at 6 so those who have tours for the day can eat before leaving. Hotel was clean but mildly outdated. Very noisy when outside due to highway just steps away. Close to airport with free shuttle was a huge bonus to anyone who is there short time. 20 minutes from wakiki if making plans to visit and 30 from diamond head.
4/5
Good
Verified traveler
02/04/2024
Close to the airport so it was a little on the noisy side. We had a car alarm going off for about twenty minutes in the evening but other than that is was a pretty good stay.
4/5
Good
Verified traveler
02/04/2024
Decent stay
The staff is pleasant. Breakfast options are solid. If you receive a 100 numbered room near the pool, you will hear the highway traffic at times. The pool goes up to 9ft.
5/5
Excellent
mary
02/03/2024
Great stay on the way to the airport. Staff were friendly, able to store luggage before and after check out, and the shuttle was very convenient
4/5
Good
Donna
02/02/2024
Ok. Good near airport. Great breakfast.
5/5
Excellent
Buchanan
02/02/2024
Front end staff were very helpful and friendly. We got a free upgrade to a suite without asking. The shuttle was very convenient and quick. Their breakfast had lots of choices and was very good, it has lots of seating and staff kept the food full when required. I would definitely stay here again. Aloha.
5/5
Excellent
Dirk
02/02/2024
This motel is very convenient to bus service as well as to the airport. Shuttle service worked perfectly. Staff was friendly and able to answer any questions we had. Breakfast as good as could be expected in this setting.
4/5
Good
Ellyda
02/02/2024
We liked the shuttle service from and to the airport, very convenient. The staff were also friendly.
5/5
Excellent
Jared
02/02/2024
It was close to the airport
5/5
Excellent
Ronald
02/02/2024
Nice clean rooms and great breakfast
4/5
Good
Fernando
02/02/2024
Service was good. Location was close to the airport but not much to see around that area.
5/5
Excellent
maya
01/31/2024
very accessible. amazing staff, friendly, they always smile and very polite. and another thing I like about is I dont have to wait too long for the shuttle to get us at the airport. Thank you so much your always be the best for me. I really enjoy our stay and will definitely will come back😊😊😊
5/5
Excellent
Jane
01/31/2024
Hotel is dated but very clean. Airport shuttle was excellent. Restaurants in area were mostly fast food but the IHOP was a good choice .
4/5
Good
Lupita
01/30/2024
We stayed there Jan 22 1 day left by Jan 23 11am Overall its a fine property. The bathroom is rather small we stayed in room 1208. A lot of military personnel seem to stay there. The shuttle comes every hour on the hour. Must call front desk 10-15 mins before it departs to reserve your seat.$1 per bag/luggage fee. The breakfast on the day we went was limited and the staff was not attentive to when food ran out. They had 3-4 tyoes of fruits, 2 big round containers for sausage (which could be cooked longer) and 1 for horrible thin french toast. They offer instant oatmeal pastries waffles cereal toast bagels and the basic breakfast drinks. We had to wait for food to be replenished for at least 10mins on more than 2 things. They only did it becasue we had to go find them and tell them there was no more food.
3/5
Catherine
01/30/2024
Good place to stay near the airport. It’s not the location for your tropical vacation but it was great for our quick trip to Ohau to see Pearl Harbor before heading to Maui.
4/5
Good
Shirley
01/30/2024
Many rooms face the pool. My door faced the McDonald's drive through but I couldn't hear anything. My window faced the pool. You can hear people talking from the pool area so be aware if you are trying to get to sleep for an early flight. Friendly front desk staff. Driveway can be easily missed so pay attention!
5/5
Excellent
Clifford
01/27/2024
Great!
5/5
Excellent
Robert
01/26/2024
Large room, wonderful heated pool and court yard, great. Breakfast.
5/5
Excellent
Clifford
01/26/2024
Nice stay.
Nice parking area.
Nice breakfast.
2/5
Lyka
01/26/2024
My room door didn’t close!!!!!
I had to open and close several times in order to get the “key card” locked in. It was very old and unsecured door lock. Very very unsafe and scary. Good thing I only stayed there for hours during my lay over in Honolulu. The only good thing in this hotel is the free shuttle. When I called to be picked up, it came right away. But they were not on time—to the airport shuttle, they said 3pm but left at 2:50ish, I end up taking an Uber to the airport.
5/5
Excellent
Clifford
01/25/2024
Very close to airport and rental cars. Covered garage. Great breakfast.
5/5
Excellent
Patricia
01/22/2024
Slightly loud but perfect for a stop over for an early flight.
4/5
Good
Renato
01/21/2024
Room and over premise was clean. Gas station and McDonald’s right next door. Room access from the parking garage is convenient. There was an issue with the drains for both my sink and tub where the water was slow to drain. I reported it to the front desk and there was a slight change but it was still an issue. I didn’t make too much of a big deal of it since I was only going to be there for a short period. Room was also facing the freeway so it was a bit noisy. If you are a light sleeper you may want to request a room on the other side of the hotel. Not sure if it will make a difference or not though. Their breakfast window is only 2hours (7am-9am) otherwise there is a small coffee shop in the lobby that opens a 6am.
3/5
David
01/20/2024
Return stay from New Zealand.
We checked in early after flight from Auckland New Zealand. Friendly helpful staff. We had a second floor room in the old original part of hotel. Clean but very dated. Neighborhood is industrial.
5/5
Excellent
Pedro
01/20/2024
The customer service staff was friendly and attentive.
Very helpful!
5/5
Excellent
kristen
01/20/2024
Good value for Hawaii, walking distance to the airport.
4/5
Good
Susie
01/20/2024
Close to the airport
4/5
Good
Andrew
01/18/2024
Good breakfast
3/5
David
01/18/2024
Picture of hotels is deceiving. It’s right beside a freeway and a lot of traffic. It does have a hourly run to the airport and is convenient. But the hotel is rundown and needs a refresh. Everything seems to be working. But there are some long-term stay people. There are washers and dryers. Over price for what it is. Breakfast is hot and OK. It will do if you’re just looking for an overnight at the airport. But not a destination. There are some stores in fast food, places, and IHOP behind the hotel. But you have to kind of look forward. It has good coffee available in the morning and a 7 to 9 AM breakfast with sausage and eggs and other things. Wouldn’t stay there again.
5/5
Excellent
Margaret
01/17/2024
The staff was very courteous. Transportation was excellent.
Can they have breakfast , lunch, and dinner service? Coffee shop could use some sandwiches . Bake goods sold out and there was no refills. This would be a big improvement.
2/5
Juhee
01/16/2024
The staff who helped me to check in was great, but when I have to ask one more question for the parking there was different staff to give the one answer, she was very rude and wasn’t professional!
5/5
Excellent
Margaret
01/16/2024
Friendly service and comfortable beds, room service & front desk deserves a raise. They were amazing and accommodating.
4/5
Good
Stephanie
01/15/2024
Enjoyed our stay. The staff was wonderful, courtesy & very helpful. The location wasn’t that great but the people employed there made up for it.
3/5
MICHELE
01/15/2024
The hotel and rooms are dated but clean and beds were comfortable.
Our view was of the freeway and it was noisy! The poolside rooms would have been a better choice!
The breakfast was acceptable. The shuttle service is great!
The staff is wonderful!
3/5
Susan
01/14/2024
Liked that they have a Shuttle from Airport. Did not like that they do not have a bar or that their restausnt was closed when we got there and nothing close by.
...except McDonalds.
4/5
Good
Terry
01/13/2024
Close to airport
2/5
HANDEOK
01/13/2024
Very noisy hotel because of just beside
freeway and no soundproofing at all.
4/5
Good
CJ
01/12/2024
The rooms are very large, clean with good water pressure. The desk staff was quick and helpful. They recommend that we stay in the back away from the highway. Smart move or we would have gotten zero sleep. It is right at the same level as the roads to the airport. Very loud. They put out a really good hit breakfast with lots of variety. Would definitely stay again and stay in the back away from the highway.
5/5
Excellent
DOINA
01/10/2024
Friendly staff, clean rooms, good for the price.
4/5
Good
Noriyuki
01/10/2024
They provide free shuttle.
5/5
Excellent
Laura
01/10/2024
Very nice property, conveniently located by Honolulu airport.
5/5
Excellent
Lisa C.
01/08/2024
Great breakfast!
3/5
Baoying
01/07/2024
This is our second time staying at this airport hotel. The location is convenient and the staffs are very nice. The only problem is the fan that’s so loud at night that we couldn’t even sleep. This problem hasn’t been changed since our last stay 4 years ago. We will not stay at this hotel anymore.
5/5
Excellent
Jody
01/06/2024
Great airport hotel for easy shuttle, clean room, hearty breakfast.
5/5
Excellent
padma
01/06/2024
Close to airport, easy bus route to downtown and Pearl Harbor
3/5
susanna
01/05/2024
This hotel is next to the highway underpass so it is kind of inconvenient.
2/5
Andrew
01/05/2024
This hotel was expensive and not at all interesting. It's close to the airport which is why we booked it but I would recommend people just take the extra $20 taxi fare and stay in waikiki
5/5
Excellent
Aashima
01/05/2024
Clean
Spacious bathroom
Nice breakfast included
Very nice staff
My son forgot his toiletries bag and the next day house keeping had it , so nice
Easy access to airport
Shuttle provided
5/5
Excellent
Joan
01/04/2024
Older, yet updated property, met all our basic needs. Bed was very comfortable and breakfast was excellent. Employees were all gracious and helpful. Was right off the freeway, so the area is not very walkable.
2/5
Erin
01/04/2024
Our room was next to the elevator and we had to listen to it until early morning hours. Sleep was limited. I wouldn’t stay here again.
5/5
Excellent
Kenghui
01/04/2024
Close to airport, good price
4/5
Good
Aimei
01/03/2024
Pros: shuttle to and from airport. Nice continental breakfast. Room is clean. Easy access to highway.
Cons: Hotel is a little dated. Gets noise at night as it is 50 50 feet from highway. Expensive onsite parking ($40), however, you can park over night on the street Koapaka st.
3/5
Mark
01/02/2024
The hotel is conveniently located close to the airport. The hotel has transportation to the airport which was nice. I cannot confirm 100% but I believe my wife and I had some bites after our stay here. If I stayed more than one night, I would have checked the beds, etc but didn't get a chance to confirm.
3/5
Danying
01/02/2024
Airport Hotel with loud AC and Pricy Parking
Parking costs $40. Best Western reward members pay $20 but have to book it directly with the hotel. Very close to the airport. Outbound airport shuttle runs each hour. Central AC is loud and very cold in our room.
5/5
Excellent
Michael
01/01/2024
Great place to stay if you are getting on a cruise next day. Customer service is great, pretty good breakfast to get your day started before you leave out. Not close to much except the airport. But staff was awesome. Definitely would stay here if taking a cruise 20 dollar at most for Uber to dock.
5/5
Excellent
Annette
01/01/2024
This was very close to the airport. Taxi has surcharge for picking up at the airport which was unexpected. Hotel front desk staff were excellent. She recommended Mitch’s! That was fantastic!
4/5
Good
Lindsey
12/31/2023
Great price!
5/5
Excellent
J
12/29/2023
Very pleased with our 1 night stay--older hotel, but very well maintained. Close to the airport with free shuttle & short Uber rides to the Arizona memorial. Pleasant staff upgrade our room in order to provide early check-in. Excellent, filling buffet breakfast included. Great coffee shop in the lobby. We'd definitely stay here again.
5/5
Excellent
Tara
12/28/2023
Friendly staff, convenient location close to the airport with a free shuttle. Great coffee shop!
2/5
Malgorzata
12/28/2023
The hotel is very very expensive (we paid more than $300 for 4 adults) for the quality it offers. The rooms are very outdated, double beds tiny, bedding limited (had to ask for blankets), bathrooms quite tiny, with old fixtures, noise from windows (even on 9th floor you hear constant noise from the highway). So you feel like this is a roadside motel from the 80ies compared to the anticipated retreat between flights. Breakfast on paper plates with limited offering of everything only between 7:00-9:00 on Saturday, with practically nothing left when we came at 8:30. Shuttle service from/to airport is free (recommended $1 tip per each bag) but quite limited and shared with one other hotel (wait time is around 20-30min.). There is almost no place to walk anywhere so you have to take Uber everywhere anyway. The main plus is the location (close to the airport) and very very friendly staff that is trying their best. If you are looking for something nice, go to Waikiki. Or bring strong earplugs.
4/5
Good
Michael Henry
12/28/2023
People were great, especially the cleaning lady.
Breakfast had a lot to be desired and the hours of operation weren’t convenient, 7-9 AM. Some food was cold (eggs) and they ran out of food. Yogurt machine was down one morning.
3/5
Terrence M
12/28/2023
Served the purpose of the stay. Airport shuttle does not run after 1:00 - if my plane had been late I would not have had a way to the hotel. The shuttle services more than one hotel - no mention was made of this and a number of us exited only to have to reload ourselves and baggage. The bus was overloaded both coming and going. It picks up from the hotel ONLY on the hour on a first come 1st serve basis. The included breakfast is only served for a very limited time with no regard for customers schedules.
In summary I have paid less for nicer hotels which provided significantly better service. It is not a place I would choose to stay again.
3/5
Brittany
12/27/2023
Love how close it is to the airport and there are plenty of places to eat within walking distance. However I booked a room courtyard view months in advance and get a room with a view of the highway/parking lot. I was also told parking cost 40 which I was fine paying til I checked my account and 50 is now pending.
3/5
Laurel
12/27/2023
The room was fine. There was a breakfast buffet that had no eggs, no protein except sausage-not exactly healthy. It was all carbs. Please let them know to add hard boiled eggs or something
5/5
Excellent
Annrose
12/25/2023
Excellent house keeping, wonderful front desk customer service, delicious daily breakfast, affordable daily parking rate, delicious coffee from the cafe in the hotel, and much appreciation for support to military veterans and families.
5/5
Excellent
Ying
12/25/2023
recommended! So close to the airport walking distance. The Taft is very nice and in patient
3/5
Chia-Fang
12/24/2023
Good and bad
Staff were friendly. But the morning grab-bags had a rotten apple and a wrinkled apple.
5/5
Excellent
Cheng
12/22/2023
Room is clean and well organized!
4/5
Good
EDWIN
12/21/2023
Conveniently close to the airport with shuttle service. Close to city bus line and within walking distance to outside eateries. Free breakfast (limited selection). High $40 per day parking fee. Best for short stay guests who do not need a car
5/5
Excellent
Sangit
12/19/2023
Nice hotel
5/5
Excellent
Joseph
12/18/2023
This was a great stay while we waited to check in at our VRBO. It is perfectly located next to the airport, the staff were great and they have on site transport. Also, breakfast is included, and it was great.
5/5
Excellent
Simeon
12/18/2023
We liked and appreciated the Ohana attitude of everyone especially KC who went above and beyond to help us.
5/5
Excellent
Daniel
12/17/2023
Need to not allow homeless vagrants on properties
3/5
Thomas
12/17/2023
The 701 to 706 rooms are next to the H1 freeway and could use some sound proofing
5/5
Excellent
Gustavo
12/15/2023
Staff was welcoming and very helpful