3.7/5 Fair
986 reviews
Amenities
3.2/5
Cleanliness
4.1/5
Comfort
3.6/5
Condition
3.6/5
Neighborhood
3.8/5
Service
3.8/5
Recommendation
79.5/100

Most Recent Reviews

5/5 Excellent
Expedia Group verified review
Aaron
01/25/2024
Great freaking Motel! For an older establishment and the location you won’t be disappointed. Coming from an individual who prefers either 4-5 Star hotels.
2/5
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Sean
01/21/2024
What’s up with people Peeping and Creeping
A weird experience where the hotel moved me from one room to another. They seemed very upset if you refused maid service.At times you felt like someone was peeping and creeping.. A very Norman Bates feel. I left because for the type of motel it is they were way too up for n your business. Creepy.
5/5 Excellent
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Emilio
01/19/2024
Staff was very friendly, got an upgraded room free of charge due to running a bit late for check in. Room was very nice and clean. Would definitely recommend
5/5 Excellent
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Michael
01/12/2024
nice place
3/5
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mary
12/18/2023
This property is very difficult to access if it is on the left side of the road as you approach it. With all of the crazy one-way streets surrounding it, it was challenging to find a way to get to it from the other direction. By the time we finally got there by holding up a line of honking cars while we made a U-turn, we were not in the best of moods, so our impressions were probably a bit jaded. It is a clean property that appears to have been freshly painted, but it is an old property. The furnishings are functional but dated--probably from the late '60's/early 70's. The room was very basic with no hair dryer or refrigerator, and the towels were small and thin. Internet was slow, but available. The beds were comfortable as was the temperature, and we got the impression that the owner takes care of the motel. Price was reasonable, considering its location. We had planned to stay four nights but checked out after the first night because it was farther away than we thought it would be from our son's place. That was our mistake, not the motel's. If you just need a clean place to stay, this fills the bill. Just remember that it is a budget motel, not the typical type of inn you will find along an expressway.
5/5 Excellent
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Mary Hutchings
12/04/2023
Very reasonable and convenient to north side theaters and Evanston.
5/5 Excellent
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rick
12/03/2023
Clean and comfortable room. Can’t beat free parking in Chicago if you’re not into luxury.
4/5 Good
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Mary Hutchings
11/25/2023
We went to a show at The Edge Theatre on Broadway. Most convenient with lots of dining options nearby, especially the Cozy Corner for breakfast. (No breakfast at motel since COVID).
5/5 Excellent
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George
11/20/2023
Honestly I was a little shocked at how great this room was! No frills, but incredibly clean, quiet, and we felt very safe! Will rebook next time we’re there.
4/5 Good
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Michelle
11/05/2023
Motel clean
It's a no frills motel, but it's clean and the bed is comfortable. Free parking and near a bus line so you can't really complain.
5/5 Excellent
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Brian
11/05/2023
Clean hotel
Good stay, clean and affordable
5/5 Excellent
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Verified traveler
10/27/2023
Excellent Staff
Excellent customer service and clean facilities. Building is maintained well although it needs a more modern renovation. Nonetheless, you can tell the staff and contractors do an amazing service and work.
5/5 Excellent
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Thomas
10/26/2023
An old style road motel, so not new and ultra-modern. not fancy, but clean and pleasant staff and free parking. Close to Clark Street bus and Peterson bus for easy city traveling.
4/5 Good
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Danielle
10/23/2023
This motel is very basic with no frills but it’s cheap and has free parking. It’s decent for a quick overnight trip.
5/5 Excellent
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Jason
10/16/2023
We were in need of a safe, clean spot to rest for night in Chicago that didn't break the bank. Looking around at other options, we saw rooms going for $300 and up, which was crazy for a bed and shower. Then we saw The Heart O' Chicago for a much more reasonable amount and took a chance. It exceeded all expectations. I would stay here again without question.
4/5 Good
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Bradley
10/09/2023
Very pleased with the cleanliness. Window to back alley not well insulated, could be cold in winter, but the heat cranked up nicely.
5/5 Excellent
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Conrado
10/08/2023
Very clean and convenient.
5/5 Excellent
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David
10/07/2023
Very cozy and clean , The staff was very friendly easy parking close shopping and restaurants . I will stay here anytime I’m in Chicago .
3/5
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William
10/07/2023
Staff not very friendly.
5/5 Excellent
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Demetricess
10/03/2023
Had a Blast!
One of my best stays ever.
4/5 Good
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Melodie
09/26/2023
This motel is truly a vintage place. Like a 50s diner that still has pieces from the original era. Considering the age of the property, the housekeeping crew does a phenomenal job! And they clean rooms daily, which is so rare to find nowadays. Staff is incredibly helpful and accommodative (and funny!). My only gripe is that the property is on a very busy corner. I think the windows and insulation are a bit dated, since you can hear so much traffic noise. I was worried about this at first. But I turned on the air and TV for background noise and slept just fine. Location is great. Would stay again! Thank you!
5/5 Excellent
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Timothy
09/23/2023
Pretty good location
5/5 Excellent
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Paul
09/20/2023
One of the last of its kind. Beautifully restored and well kept property. Very clean, very nice facilities. One hundred percent recommend.
5/5 Excellent
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Daniel T
09/19/2023
Great location for Edgewater/Andersonville
No frills hotel in Edgewater. Great location for me, and inexpensive. Noisy at all hours, but that is city living! Convenient to CTA Damen bus and Clark bus.
5/5 Excellent
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Gary
09/19/2023
My stay 09/15 - 09/18,2023
Accommodations are good for the price. Easy access to the bus line. Close proximity to the train. Lobby still not open for free coffee. Starbucks down the block was closed Saturday and Sunday, so it made getting out to get coffee a bit more of an effort. Housekeeping personnel are great. Desk clerk a little standoffish. Rooms need new carpeting. Some rooms were being fitted with new carpet the day I left. I have stayed here before and will again. The free parking is great if traveling by car.
4/5 Good
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Lauren
09/14/2023
This is definitely a "no-frills" hotel and the rooms are a bit dated. No coffee maker, microwave or fridge, and no "continental breakfast as they have listed in their description. However, the people we dealt with were very nice, the room very clean and since we simply needed a place to sleep during our stay it for the bill perfectly. This was our second time staying here and we would happily stay here again.
4/5 Good
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Sam
08/28/2023
Great staff and location. Funky and cool old school.
5/5 Excellent
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Stephen
08/27/2023
Always clean, good location, bare bones place, but it has what you need.
4/5 Good
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David
08/26/2023
I've stayed here many times, and I'd still stay again. This more recent stay was fine, but not as amazing as previous ones. The gentleman in the office who's been there for many years is always pleasant and kind, but I found two other staff members quite a bit colder in their presentation. Also, the parking lot at night seemed to sometimes have some suspicious characters hanging around (sitting in cars), so it didn't feel quite as safe as before. For the record, I also miss the continental breakfast that they used to put on before the pandemic, but with inflation, I expect bringing that back would increase the room rates. I'll definitely try them again.
5/5 Excellent
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Jeanne
08/25/2023
It was quiet and clean. Check in and out was quick and easy. Places to eat nearby.
4/5 Good
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Tracy
08/25/2023
Basic motel, no frills but in a convenient area for our needs. No coffee tho.
4/5 Good
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Margaret
08/21/2023
The property was a very nice, Basic facility. It was nice and clean (most important). It would have been nice to have a fridge, but otherwise out stay was satisfactory.
4/5 Good
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Ben
08/16/2023
First time staying here, I had some concerns being a low budget motel, but was pleasantly surprised how decent it was. My least favorite part was the crazy amount of lint that came off the bath towels after drying off (more than I've ever seen in my life!) Next time I'll just bring my own.
3/5
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Jim
08/08/2023
Old style motel. Not sketchy and completely sufficient for a short stay. Check in staff was really grumpy and I couldn't get the wifi to work, but it was perfect for what a short trip.
5/5 Excellent
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Richard
08/07/2023
Almost all of the staff is great. Rooms are very quiet and relaxing.
4/5 Good
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Patrice
08/06/2023
Heart O Chicago Stay
My brother and I had a great stay at this motel. It was cost effective and easy to get around town. The only critique would be the cigarette odour in our room. I would suggest to buy an air freshener ahead of time before your stay to offset the smell.
5/5 Excellent
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Greg
08/06/2023
This was a last minute booking. Yes it is old but clean and the room attendant's were amazing. If you want something that's not breaking the bank for a Cubs game this is your spot. Barrelmans Pub across the street is amazing as well and great bang for you buck.
3/5
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Jeffrey
08/03/2023
Not as bad as we were told. However, there's really no front desk greeting or any niceties. A room and a key. But the parking is good, and the room sufficed. No receipt on checkout though.
3/5
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Michael
07/31/2023
Okay in Chicago
The immediate area of the hotel is a bit salty with traffic but the access it gives ya to interesting shops, restaurants and the El is a pleasant surprise.
2/5
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K
07/22/2023
Old, loud, and cheap, but mostly clean
Paper thin walls next to a busy street. Outdated, decor. Bedspreads made of sandpaper, cardboard sheets, lumpy ancient mattress, flat foam pillows. Spiders in the bathroom, though otherwise clean. Musty smells everywhere. This place had great reviews and it seems like it must have been a scam. Way overpriced for what it is.
5/5 Excellent
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Justin
07/20/2023
Convenient
4/5 Good
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Guy
07/17/2023
OK
good cheap little hotel
4/5 Good
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Michelle
07/17/2023
We needed a place to stay for a couple nights while going to concerts in the area. The room was clean. There was free parking. It was a great place to mostly sleep and keep our stuff.
1/5
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Maura
07/14/2023
The room smelled like smoke and disinfectant. The facility was run down and close to a high traffic area. Awful.
1/5
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Jestine
07/10/2023
No microwave and mini fridge.
3/5
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Ujwal
07/10/2023
No proper cooling ac provided.
5/5 Excellent
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Chris
06/21/2023
Great place to stay
4/5 Good
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julie
06/20/2023
If you want glamour, this isn't the place. However, it serves it's purpose for a clean place to sleep. The price point is excellent, and includes free parking, which is hard to find in Chicago. The L-train is about a 15 min walk. Bear in mind, there is no breakfast.
4/5 Good
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Verified traveler
06/20/2023
Pluses/Minuses at Heart
Classic retro hotel/motel. We got a room with dual double beds--wish a king had been available, because the mattress was tight. They should also delete all references to "continental breakfast," because they're not serving anything at all in the morning. Could hear other guests' voices faintly through ventworks. Otherwise, a quaint stay at a decent price that's super conveniently located.
5/5 Excellent
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Gail
06/14/2023
Great location. Love the free parking. We actually used Uber to get about as it a convenient location. Just a blick from great shopping in Andersonville.Bed mattresses were a bit springy. The motel needs updating, but I was willing to overlook it given price and location.
4/5 Good
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Karen
06/14/2023
I wanted an inexpensive lodging option with parking near Wrigley Field and Heart O’ Chicago provided that. I found the front staff helpful and accommodating, which contradicts some of the reviews I have seen.
4/5 Good
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Kirk
06/12/2023
classic motel. i hope it never changes.
5/5 Excellent
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Philip
06/11/2023
Property is dated but very clean. Property is located a 15-20 min walk away from public transit.
5/5 Excellent
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Michael
06/08/2023
The stay was nice. I needed a night away. The room was clean. The television was an old CRT television. The door didn’t have a peephole viewer, but you can look out the window. It need to have a door viewer installed. The Heart of Chicago Motel gave me what I needed, a night away from home.
1/5
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Jorge
06/06/2023
Foun used, soap and towel
2/5
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Dave
06/02/2023
Was convenient and central Utilities need upgrading and needs cable for the TV Could only use antenna
2/5
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barbara L
05/30/2023
Family tradition to stay at motel before a cubs game. Easy access to bus route to Wrigley Field. Did not have air nor heat, unaware when making reservations. Chose to stay- motel did not offer any discount..
1/5
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Christopher
05/27/2023
The hotel was dirty, run down. It had no Heat or Ac In the entire hotel. The manager was very cold and would not give any discount or refund. He did not list on Expedia that the Hotel had no Heat or AC We froze last night. Horrible stay !!!
1/5
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Mark
05/25/2023
Outdated. Old looking. Furniture poor chipped condition nothing modern outdoor stairwell lighting poor dark stairways. Very unkept. Only plus was free ample parking anf close to public transportation restaurants etc
4/5 Good
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Martin
05/25/2023
It’s an outdated motel (in style) But mostly clean (just two dead bugs and some hair in the bathtub). Nothing fancy and at todays rate the price was ok and you get what you pay for
3/5
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Terry
05/24/2023
For the most part, I enjoyed my stay there. I was able to check in earlier than expected which was appreciated. The only bad thing was the airconditioner did not work because, I was told by a nice guy at the front desk, the unit running all the airconditioners, wasn't turned on.
4/5 Good
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Natalya
05/15/2023
Noisy
5/5 Excellent
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John
05/15/2023
The propery is older, but very well maintained and clean. Has on-site parking, and easy access to several CTA bus lines. The front desk staff was welcoming and friendly.
5/5 Excellent
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Charles
05/09/2023
This motel has a certain mid century charm about it. I've stayed there every time that I've visited Chicago, since 2019. Every thing you need is nearby, and everything else is easy to get to.
2/5
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Ada
05/09/2023
I like -> Close to the train station. I did not like -> No microwave/No fridge
4/5 Good
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kevin
05/07/2023
Older but Clean and tidy…staff is concerned and accommodating …
2/5
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Mary
05/07/2023
1/5
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Salvatore
04/28/2023
Everything the rooms was old the area very bad the smell in the room of weed did not stay checked in checked out 30 minutes later
4/5 Good
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Edward
04/24/2023
clean good value good eats close
4/5 Good
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Mardi
04/18/2023
N/A
2/5
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Joshua
04/09/2023
The front desk clerk was rude and multiple time blamed me when he couldn’t find our reservation despite me showing him our Expedia receipt.
4/5 Good
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Mike
04/01/2023
Clean and comfortable for my one night stay. Fair price.
5/5 Excellent
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Sharon
03/19/2023
Was easy to book on line. No hassle check-in. Convenient location to where we needed to be.
5/5 Excellent
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Verified traveler
03/04/2023
Fun
Probably my best stay yet.
2/5
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Erika
02/20/2023
false advertising on bldg side no breakfast actually available. few amenities for the price. parking was available and room was fine. seemed clean enough but really nothing much for the price. front desk employee very unpleasant, made no effort to be friendly. wouldn‘t go back even though room was ok.
4/5 Good
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emily
02/06/2023
Perfectly fine for a couple nights. This is a bare bones old style motel. There is nothing fancy about it at all. But, it was very clean and felt safe. For the price- you can’t beat it.
5/5 Excellent
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Elizabeth
01/19/2023
It was clean and comfortable. Not being from Chicago getting into the motel was somewhat tricky. We eventually figured a way in but still difficult.
5/5 Excellent
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Demetricess
01/16/2023
Lovely Stay
Another Comfy Stay.
5/5 Excellent
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Demetricess
01/12/2023
My Stay
Another Great Stay for Me.
5/5 Excellent
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Mark
12/27/2022
A cheap motel, but convenient for when we need to stay in this area. Nothing bad, but nothing fancy. Tiny towels in the bathroom, no refrigerator or microwave. Nothing updated or upgraded (except a flatscreen tv) since the 1950s it would seem.
5/5 Excellent
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Demetricess
12/18/2022
Enjoyed Myself Again‼️
Another Great Stay for me.
5/5 Excellent
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Demetricess
12/11/2022
Great Stay
I actually enjoyed the Room. The Attendant was Real Kool.
5/5 Excellent
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Brett
12/03/2022
Good place to stay if you just need a place to sleep while you’re in town. Fair price, no problems, I’d stay here again.
3/5
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Linda
11/28/2022
This is a perfectly adequate, good-value motel to stay in if you're planning a weekend of activities in or near the Andersonville neighborhood of Chicago. The facilities are quite basic, but that is what you'd expect at the price. Most staff members were very friendly. The property is on a busy road, so traffic noises were a constant reminder that you are in a big city. A good place to stay if you're on a budget.
4/5 Good
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Wendy A
11/28/2022
The location is absolutely fabulous. The price is fantastic. The hotel itself is outdated but it is a great deal. Sheets were perfectly crisp and white, pillows just fine. Although it is right on a busy street, not much noise. Free parking! It's a great deal just don't expect fancy.
5/5 Excellent
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Suzanne
11/28/2022
A nice comfortable older property in a convenient location.
3/5
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Verified traveler
11/22/2022
Sad accommodations!
The accommodation was on a main strip where traffic and sirens went on through the night. There were no extras of anything such as pillows or towels. Three of us had two towels to share. The shower was just a stream of water like from a hose. Even though the site advertised “continental breakfast” and was even included on the sign outside, there was nothing at all, not even coffee or tea. At the time of writing this there was road construction in front of the motel, sometimes even blocking the entrance. It is not located in a good, or easily accessible, area. It was however, close to our venue, otherwise we would have sought out different accommodations. Will not stay there again.
5/5 Excellent
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Cordell
10/30/2022
AWESOME! AFFORDABLE!
4/5 Good
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bruce
10/30/2022
Looks run-down but is very nice and clean inside. Traffic is loud.
4/5 Good
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joe
10/21/2022
customer service was ok could be little more friendly
5/5 Excellent
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Lucas
10/19/2022
no problems:)
4/5 Good
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Jose
10/14/2022
Good: Convenient location, clean, quiet Bad: Rude Asian manager
1/5
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Megan
10/11/2022
I knew I was booking a motel but when I went to check in, there was an obvious dr*g deal happening and it was clear people were having extended stays. Someone had christimas lights in their room. It was trashy and felt very unsafe. I was being watched by two men on the balcony the entire time. I told the man I couldn't stay there. Didn't even bother trying to get my money back from Expedia. It was the middle of the day, I can't imagine what it's like at night. DO NOT STAY HERE.
4/5 Good
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Danielle
09/26/2022
Hotel was clean. Good location and affordable. Staff was a little rude but I would stay there again.
4/5 Good
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Sue
09/25/2022
Dated but clean
as other reviewers commented, the rooms are dated in decor, but clean. The towels were quite worn and thin and there was no in room coffee or continental breakfast offered.
5/5 Excellent
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BRYAN
09/20/2022
Clean room, convenient in and out. Will definitely stay here again.
4/5 Good
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Thomas
09/15/2022
I appreciate the price for a hotel in this part of Chicago. The neighborhood is a little gritty, but there are convenient dining and transportation options.
4/5 Good
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Charles
09/14/2022
It's hard to go wrong with this hotel. There are so many great places to eat nearby, and getting to and from is very easy. Parking is free.
3/5
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Lauren
09/13/2022
It was cheaper than other options, that's about all I can say. It was noisy, but my son and I slept well. It was shabby but clean. The heater/airconditioner just pushed out cold air. Towels were threadbare.
3/5
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john
09/12/2022
They hit us with an unexpected charge when we checked in. Frustrating way to end a long day. Extra $23 for my sons (11/10 year olds) to stay in the room. That $23 bought us two extra towels for use during our 10 hour stay.