5/5
Excellent
Gregory
10/24/2024
Perfect
5/5
Excellent
Chuntel
10/24/2024
Didn’t receive my deposit back
5/5
Excellent
Sharonda
10/17/2024
Great and big rooms. When you walk in the energy it's heat. The inside courtyard is beautiful. Plenty of free parking and surrounded by everything
4/5
Good
STEPHEN
10/17/2024
For the most part it was nice, especially the restaurant staff. The pool area needs improvement and regular cleaning and maintenance. The rooms have patchwork repairs. I was in one room where the shower leaked into the hallway carpet. overall its not the worst place I've seen with a Big Name.
5/5
Excellent
Regina
10/17/2024
Everyone was welcoming and friendly
4/5
Good
Ruth
10/14/2024
I did not like the wait for breakfast
5/5
Excellent
Cindy
10/12/2024
Beautiful ambience. Inside atrium beautiful. Property clean and well kept. Would not stay any other place but Sheraton
5/5
Excellent
Cindy
10/12/2024
The ambience beautiful. I love the atrium inside the hotel. Top notch security. The room clean. I love this hotel would not stay any other place but Sheraton.
5/5
Excellent
Holly
10/11/2024
The staff at this hotel are amongst the best that I have ever met. They were courteous, willing to assist, friendly, sweet, helpful, I mean they all were just amazing. This is not the fanciest of hotels as we needed to get away from Hurricane Milton, but those fancy hotels, which we've stayed at, need to take a page out of Sheraton's book on hiring staff. I just can not say enough good things.
4/5
Good
Michael
10/10/2024
Pretty nice..friendly..nice atmosphere, shopping all around the area, courteous staff, security always walking around...pretty good location...
2/5
Melissa
10/07/2024
Not worthy of the Sheraton Name
Horrible…. We had to be moved twice due to roaches in the rooms. The decor is very outdated, bed were not comfortable, the ac made noise all night and the curtains were dirty.
5/5
Excellent
Justin
10/06/2024
Sheridan did me well
Just an amazing day i have enjoy Looking forward to doing this again right here
4/5
Good
Gerald
09/24/2024
Would stay again.
5/5
Excellent
Crystal
09/23/2024
Was a great stay had breakfast happy hour and dinner. It was clean and beautiful inside lobby.
4/5
Good
Ho Yin
09/23/2024
Spacious room.
Nice shower, though water can easily spilt out as there is a large gap between the sliding door and the glass panel.
Easy parking.
About 30minutes walk to Chase stadium.
One lift is out of service. The other takes ages to arrive.
4/5
Good
Andrew
09/22/2024
I liked everything about it
4/5
Good
Geoffrey
09/16/2024
Overall it was a good stay, although the mattress was at least a couple of years past its useful date - it was terrible.
4/5
Good
Rahim
09/10/2024
There was ongoing construction, limited hot water and didn't receive clean face cloths.
5/5
Excellent
Yasheia
09/08/2024
Excellent
5/5
Excellent
Julio
09/07/2024
Best hotel
Amazing I love this hotel super comfortable and super Afordable great breakfast great roooms I will always choose this hotel
5/5
Excellent
caroline
09/03/2024
Recommend
4/5
Good
Joseph
09/03/2024
The rooms were nice except for the carpet was worn. The bed was very comfortable. They were doing construction on 2 floors but wasn't loud.
3/5
alfreda
09/01/2024
For personal reasons I would stay there again. The rooms themselves are adequate but if you order door dash be prepared to go to the lobby for it every time. Also the TV in the room didn't work. Just was ready to leave and go back to comfort suites.
5/5
Excellent
Christopher
08/30/2024
Clean and great price
5/5
Excellent
Angela
08/26/2024
The hotel was excellent and right down the road from my event.
5/5
Excellent
James
08/23/2024
Every thing
2/5
Mitionor
08/23/2024
Bed, furniture look hold
3/5
Heather A
08/20/2024
The hotel was clean but In the process doing some renovations. The staff was friendly.
However my room was close to the train tracks and the main road. Both were very noisy and I barely got any rest.
3/5
Emmanuel
08/20/2024
People were smoking in the outside and pool didn’t like that at all. Security needs to make sure that doesn’t happen.
2/5
Sarah
08/19/2024
Could’ve been better
The hotel was doing construction which is the first thing you noticed when entering. I was given room 805. The bathroom still had hair on the shower wall from the previous renters who stayed, which makes you wonder if your room is really clean at all .The balcony door was off track which was a big problem since my friend and I were constantly going on the balcony to enjoy the view. The balcony door made so much noise when opening and closing to the point I know it disturbed the other guest nearby. Not to mentioned the shooting that took place 5:00 in the morning nearby which left us with a view of only police cars and lights for most of my Saturday.
5/5
Excellent
Cindy
08/19/2024
Clean and friend staff
1/5
Ma.
08/18/2024
The room was very dirty
4/5
Good
Octavier
08/13/2024
I enjoyed my stay other than the construction noise that was taking place for the first night it was unbearable. The property is beautiful! I did not have the time to enjoy the amenities of the hotel, but I definitely will the next time I stay there.
5/5
Excellent
Weiqiang
08/13/2024
Very clean room and bed. Slightly noise at night.
5/5
Excellent
Gabriel
08/05/2024
Love the staff, convenience of the location and quiet.
4/5
Good
Walter Geovanny Melgar
08/05/2024
It’s very good I recommend it for anyone interested
5/5
Excellent
Jodi Ann
08/03/2024
Great property
5/5
Excellent
Karim
07/31/2024
Enjoyed my stay, it’s affordable and staff are friendly.
4/5
Good
Tracy
07/30/2024
Nice clean property, roomy
1/5
Yamil
07/29/2024
Terrible customer's services at breakfast time next time I would chose different hotel that actually included the breakfast and don’t interrogate customers after expending $2,000 on their hotels for staying
4/5
Good
John
07/27/2024
Good overall
4/5
Good
Karen
07/23/2024
Landscape. Need much firmer beds though they are worn out
3/5
Verified traveler
07/21/2024
Enjoyable, but issues arose
The hotel staff was very accomodating and helpful. However, there were a few things in my room that needed maintenance. Not only that, but it took over 30 minutes for me to receive the breakfast that I ordered which quite honestly was a very simple breakfast. When I discussed my issues with the respective staff, they were apologetic and receptive to the resolution of my issues. Thus, my issues were resolved in a timely manner.
5/5
Excellent
Verified traveler
07/19/2024
Its ambience, inside waterfall and full fill all basic needs for travelers
5/5
Excellent
Indira
07/18/2024
I like the food and rooms
4/5
Good
Verified traveler
07/17/2024
I loved the property open feeling and land scape of trees and flowers
5/5
Excellent
Ronald
07/15/2024
Everything was great
5/5
Excellent
Verified traveler
07/14/2024
Balcony and ambience,inside waterfall garden easy check in
5/5
Excellent
theresa
07/11/2024
their establishment is beautiful with greenery everywhere and their restaurant is beautiful and serve delicious food. I loved that the bar has happy hour each day on drinks and small plates from 2 to 6pm. The pool area is very nice but can use new lounge cushions. the staff are all very nice. Had a great time.
5/5
Excellent
Stony
07/10/2024
Very nice hotel has great ambiance
5/5
Excellent
Iylana
07/09/2024
Extremely comfortable, rooms are spacious and affordable
4/5
Good
Amanda
07/08/2024
Beautiful property with nice rooms and a very nice fitness center
5/5
Excellent
Jeannie
07/06/2024
Location was easy to get to, rooms were very comfortable and clean. Only thing that could have been better was the food. I would have liked a solid bathroom door instead of barn door style. This being said I would definitely stay here again. Staff was great, drinks were good.
5/5
Excellent
Carol
07/06/2024
Large rooms. Service was very good.
3/5
Verified traveler
07/01/2024
The place seemed nice the employees were great but we did see a roach in our room right before we were getting ready to check out so creeped us out.
5/5
Excellent
Osman
06/30/2024
Great
5/5
Excellent
Vanessa
06/28/2024
Clean and great customer service
5/5
Excellent
Sheree
06/28/2024
I loved the front desk guy Julio! He was super sweet!
4/5
Good
Lisa
06/27/2024
Very nice stay ! Hotel staff was friendly! Clean !
A lot of road construction hopefully done soon
5/5
Excellent
Mitchell
06/25/2024
I liked everything
5/5
Excellent
Angela
06/23/2024
I loved the set up of the property and the staff was super friendly
5/5
Excellent
Aaron
06/21/2024
Was great!
3/5
Sarene
06/20/2024
When we arrived, guest services greeted us and assisted with a wonderful check-in experience. My room was ready probably we went upstairs to the room only to be greeted by a musty smell. I went outside to ask one of the common area attendance for air freshener, and she spoke no English redirected me downstairs to guest services. The services took care of it sent someone with commercial hairspray to spray the room. She was not friendly at all had an attitude like I was bothering her. The rooms are out dated but convenient not bad for one night stay.
We went downstairs to eat Nelly, the bartender was absolutely amazing. Her coworker called out for the day so she was handling food orders, bar drinks, running the entire show seamless.
If you are in the area for one night, I would recommend but definitely wear slippers and make sure you ask for a clean fresh smelling room.
5/5
Excellent
Robert
06/16/2024
Don't pass this one by
Very attractive facility, excellent location with numerous restaurants and shops in walking distance. The massive interior of the lobby is quite impressive and eye pleasing. Front desk service was excellent and helpful.
1/5
Robert
06/16/2024
Unable to get a refund because of dangerous weather- I will complain to Marriott
4/5
Good
Verified traveler
06/14/2024
Great stay
Everything was great, my only issue was that it was not as clean as it should’ve been. There was spots all over the room that should not have been missed and easily wiped up. Other than that it was a great stay.
2/5
Diana
06/14/2024
Staff was nice.. check in was very professional..rooms need to be remodeling and carpets are filthy.. dirty and full of stains
4/5
Good
ANTONIO EDILBERTO
06/12/2024
Good price
1/5
Tatianna
06/11/2024
I book for a king suite and receive two full beds instead and I was not accommodated
2/5
Melody
06/10/2024
A lot of things wasn’t working in the room the toilet kept messing up the cleaning up people kept coming in my room for no reason not even knocking the changing ports not working
4/5
Good
John
06/09/2024
Will stay again
Overall all we had a great experience and would stay here again. The only issues were the pillows were not comfortable, when we asked for an additional blanket we never received it and the first night we were woken up at 2 am after hearing intermittent noise for an hour.
5/5
Excellent
Barbie
06/05/2024
Lobby was pretty
5/5
Excellent
Ramon
06/04/2024
great area to find food , rooms very big
3/5
Thomas
06/04/2024
Train ran all night long
3/5
Ben
06/04/2024
Was ok
5/5
Excellent
Chelsea
06/03/2024
Nice room
5/5
Excellent
Minerva
06/03/2024
I will definitely choose to stay over and over again !!!
5/5
Excellent
Jorge
05/31/2024
I had a nice stay. Bar was great!
5/5
Excellent
LUCIA
05/30/2024
Spacious rooms and very nice quiet common space. Hotel on main noisy road, but cannot tell once inside. Nice family restaurants within walking distance too
3/5
Letisha
05/22/2024
Nice some furniture can used an upgrade though and a bit more dusting
4/5
Good
STEPHEN
05/20/2024
The staff made sure my stay was comfortable, despite being in a room with a leaky shower.
5/5
Excellent
Marjorie
05/19/2024
Rooms are spacious and clean.The lobby is beautiful
5/5
Excellent
Trisha
05/16/2024
I have to say that our one-night stay at the Sheraton suites in Fort Lauderdale was amazing. Roger at the front desk was not only courteous, funny, very generous, and an all-around great person. Tommy, the concierge and Robert, our waiter were spectacular. They made this night unforgettable. I can write a whole essay of how wonderful they made us feel last night. Thank you so much. Our rooms were very, very nice…newly renovated and extremely clean and very spacious. The restaurant and the food - Also amazing. Definitely coming back hopefully for a little longer this time. Thanks again. Trish and Jose.
1/5
Trudy
05/15/2024
I booked a room with a queen sized bed with balcony but that was given away when we arrived even though I had paid for it. Our room was so dirty! The white linens were stained . If we wanted our home cleaned (we had a 4 night stay) we had to ask.. even for clean towels. The staff did very little cleaning and hid out in a room by the laundry. We saw the manager calling them out on several occasions. The door to the balcony was so gross we decided not to open it. Luckily I had Lysol wipes and cleaned the surfaces myself. Breakfast was stale pastries.. they looked delicious so we were very disappointed. Would not stay there again.
5/5
Excellent
Faustina
05/08/2024
It was great
It was great
5/5
Excellent
Eric
05/08/2024
This is my 2nd time in this hotel, front desk staff is really nice.
3/5
Deborah
05/07/2024
Right at the parking lot huge crowd smoking weed, not a great impression. It took around one hour to check-in as the room was not ready. People were kind but service was slow. The property looks old, carpets and furniture are overdue for a makeover. Large rooms and had everything you need for one night stay!
1/5
Sebastian
05/06/2024
Hotel overall it’s old and not well maintained. Before even entering the property the speakers with the “lobby” music are busted. Staff at the front desk seem to don’t care about the service they provide and the manner of greeting guests. Our room was “ready” as requested for before check in time (11:00 am). Room was “clean” but it needs a deep cleaning. Mini fridge not working, coffee machine not working. TVs with no channels programmed, the tv on the room probably fell down someday and it was damaged so you could not even see the in one side of the monitor. Carpets on the halls need new ones or at least a good clean up. Came down to tell them about what we had experienced and again the staff does not seem to care. I would love to have a refund on my stay as I could not enjoy the 1 night we stayed with my family
2/5
Amara
05/05/2024
I was given the wrong room key twice. Had I went back to the room before dinner and placed my belongings in there, they could have been stolen. The air didn’t seem to quite cool the room down.
5/5
Excellent
CHEVELLA
05/05/2024
Love it
3/5
Ebony
05/02/2024
We saw two roaches in our room after coming back from our evening. front desk charged my card 3times i had to go to the front desk to fix it, it took them 2days to fix it
1/5
Tyrone
05/01/2024
The air condition was leaking and heat did not work
5/5
Excellent
Gus
04/27/2024
Incredible accommodations, all as listed and photographs...it's Not to often the pics are true to form against the naked eye. A very posotive, comforting and reassurance in today's hospitality. Loved it! I have no need to go again, but we're considering a wonder around town booking (Shigrin)
5/5
Excellent
Cynthia
04/26/2024
Everything
1/5
Dantlie
04/26/2024
I ask for blanket and wash cloth never got it. Service was terrible staff they have now is not what I use to service went down a lot. They clean the room took out the towels never bring them back management is bad.
5/5
Excellent
Asia
04/24/2024
Beautiful
4/5
Good
Jeff
04/22/2024
The hotel in general is nice and clean. Inside the room might be different, as it was for me. There were stains on the furniture--not sure what it was, but I wasn't going to sit there--and chunks of wood out of the table edge.
5/5
Excellent
Ayanaa
04/22/2024
Perfect stay for Families.
2/5
Alexander
04/21/2024
It wasn’t horrible, but we would not stay here again. The price did not match the amenities. It took an extra hour after check-in to get our room, even though we received notification that it had already been ready for us. The room was stuffy and the air conditioning barely worked. there was mold where the bathroom tile met the bedroom carpet, and the walls are very thin, we could hear everything going on around us.
4/5
Good
scott
04/21/2024
we booked this hotel then read further into the reviews and got a little nervous. but we were pleasantly surprised! the front desk was never anything but friendly to us. and while there are few things that could use some updating there things you can tell have been updated including the restaurant/bar area, we didn't use housekeeping service every day we would just call if we needed towels and they were very prompt! the rooms are really good. We had 3 people age 56,37,15 so we each had our own bed because it was 2 queen beds and a pullout couch. there was a little table with chairs where we played games. one complaint about the room was the bathroom door the thought of it is "fancy" but something was wrong with ours we think lol it was a barn door but no handle on the inside to get out and was really hard to slide. the pool needed a little skimming done to it the day we were there and the cushions could be updated but overall the pool area was totally fine. we ate at the restaurant and we loved it. we had the bolognese and the chicken shish kebobs. nothing really in walking distance except moonlite diner we walked over 2 mornings and it was great. our favorite part of the whole trip was the bar. Especially on our last night there we went down to the bar and had the best bartender! her name was nelly. all the bartenders were very nice but she seemed like she really loved her job and she was good at it! overall we would definitely stay again