3.7/5 Fair
962 reviews
Amenities
3.3/5
Cleanliness
3.7/5
Comfort
3.7/5
Condition
3.5/5
Neighborhood
4/5
Service
3.9/5
Recommendation
81.2/100

Most Recent Reviews

1/5
Expedia Group verified review
Jennifer
02/06/2024
Run down and elevator not working. Construction and very loud.
5/5 Excellent
Expedia Group verified review
Tania
02/03/2024
Good option in Miami Beach
5/5 Excellent
Expedia Group verified review
Emmanuel
01/29/2024
Great
4/5 Good
Expedia Group verified review
JOSE
01/29/2024
the elavator only works after the first floor and it is very small, it has not functional window to the sea but at 2.0mts of high from the floor. Personal in front was very nice and cooperative.
5/5 Excellent
Expedia Group verified review
Nicholas
01/27/2024
Great customer service and I love the location!
5/5 Excellent
Expedia Group verified review
CHRIS
01/07/2024
Although the property is older its emaculently clean. Good price and location. Bed is comfortable and room is very clean. Parking is very cincien
4/5 Good
Expedia Group verified review
Matthew
01/02/2024
The staff were very nice and professional we had a very nice time
5/5 Excellent
Hotels.com verified review
Erik
12/18/2023
Hidden gem
I really liked this property. I found it on the app and was reasonably price and location was right across the street from the beach. I was able to check in early at 12pm and staff attentive. The room was very clean with comfy bed. It has a pool but i didn't use it because the first two days weather was bad due to lots of rain and gusty winds. Next time I visit MB i will stay here.
3/5
Expedia Group verified review
Russell
12/17/2023
Every word and sound from next room was heard as if they are in your room! And no regular coffee!
5/5 Excellent
Expedia Group verified review
Michelle
12/10/2023
Everybody was very nice to me here and the property is in fine condition. It is not my first choice to come to this area in Miami as I have been here over 200 times and I do prefer to stay at a very different type of establishment, but for my purposes, everyone was very kind And the rooms were not unkept
5/5 Excellent
Expedia Group verified review
Deborah Diane
12/06/2023
The staff was excellent. They were very informative and helpful for the entire stay. I would definitely stay here again if I am in Miami.
5/5 Excellent
Expedia Group verified review
Christine J
12/05/2023
The staff at the Collins were more than accommodating. We arrived super early, about 11:30am and they allowed us to check in early with no extra charge! Printed out some emails for us and gladly gave us directions every time we asked.
5/5 Excellent
Expedia Group verified review
Violetta
11/17/2023
It. is a very friendly atmosphere at the hotel.Stsff is ready to help.Ovesn is at 10 minutes distance and there is a good swimming pool,clean enough.I enjoyed swimming in the pool.There are plenty places to eat near including Publix.
5/5 Excellent
Expedia Group verified review
Rene
10/24/2023
Nice hotel
3/5
Expedia Group verified review
Ackel
10/11/2023
Hotel is a bit old could use a renovation rooms are a bit outdated. No issues otherwise.
3/5
Expedia Group verified review
Rodrigo
10/11/2023
I don t like cleaning
5/5 Excellent
Expedia Group verified review
Richard
09/25/2023
I got in late and the clerk was welcoming, friendly and helpful. This is a nice property, very comfortable here.
5/5 Excellent
Expedia Group verified review
Pedro
09/18/2023
Really good
5/5 Excellent
Expedia Group verified review
GERARDO
09/02/2023
Great location
2/5
Expedia Group verified review
Erica
08/28/2023
Walking distance to the beach. Local areas to tour. Rooms too small and smells i had to burn candles, room too stuffy, smell old. Needs to be renovated.
2/5
Expedia Group verified review
Catherine
08/27/2023
Staff were helpful and friendly. Facility is not to our expectation. Room condition was not very clean, especially the washroom.
5/5 Excellent
Expedia Group verified review
David
07/25/2023
Can’t praise this hotel enough. Great location, reasonably priced & the staff are so friendly and helpful. Will deffo stay again next time we visit Miami.
5/5 Excellent
Expedia Group verified review
Amalia
07/18/2023
The staff was friendly and helpful. They were very accommodating to me and my kids. The staff went above and beyond. I have stayed here 2 years ago, and I will stay a third time for my next trip to Miami
4/5 Good
Expedia Group verified review
Kia
07/07/2023
It’s close to the beach.
5/5 Excellent
Expedia Group verified review
Maylin
07/02/2023
Friendly staff, very clean rooms, walking distance to the beach.
5/5 Excellent
Expedia Group verified review
Garivaldy
06/22/2023
Lugar tranquilo y cómodo. Fácil para parquear y el staff muy amable en especial Orlando en la recepción. Gracias por el buen trato!
5/5 Excellent
Hotels.com verified review
Joshua
06/12/2023
Great staff, older beach hotel but worth it and would definitely stay again. Took care of my family and friends which were a large group very well. Great beach access about 2 minute walk, was clean, not large beds but was a great spot for what we needed.
5/5 Excellent
Expedia Group verified review
April
06/01/2023
Great
5/5 Excellent
Expedia Group verified review
April
06/01/2023
Great time
5/5 Excellent
Expedia Group verified review
jose
05/26/2023
Good hotel
5/5 Excellent
Expedia Group verified review
Ms.
05/17/2023
The rooms was clean! The staff was nice and attentive!
5/5 Excellent
Expedia Group verified review
David
05/15/2023
Love this place for basic abode while our condo is being renovated...great staff, solid facilities. Thank you!
5/5 Excellent
Expedia Group verified review
Precious
05/13/2023
I didn't know what to expect being my first time in Miami, but it was everything. Staff was so nice upon our arrival, and so caring.
2/5
Expedia Group verified review
Jamie
05/09/2023
The Pros: The property was quaint and the staff was friendly. The location was great, within walking distance to the beach access and many food options.. The Cons: The long curly black hairs found on the pillow cases, shower walls and towels. Also, as of May 1, there is a $25 a day charge to park a car that was not informed about.
5/5 Excellent
Expedia Group verified review
David
04/15/2023
Lovely hangout while we wait for our condo renovation to be completed...thank you!
2/5
Expedia Group verified review
M Francine
03/19/2023
Gravely disappointed. We stayed here a week and our room was only tidied up, not cleaned by any stretch of the imagination, once and that was only after I complained. You only get clean sheets if you put a placard on the bed and that didn’t even do it. To me it’s ridiculous at these prices that we don’t get a daily cleaning. If you are looking for proximity to beach it’s great, everything else is a walk away. Really really disappointed
4/5 Good
Expedia Group verified review
Marie Thérèse
03/15/2023
Bien situé le long de Collins Avenue
5/5 Excellent
Expedia Group verified review
David
03/11/2023
Good basic hotel in Miami Beach...thank you!
4/5 Good
Hotels.com verified review
Michael
03/01/2023
Overall great experience! Only downside the ice machine was not working.
2/5
Hotels.com verified review
Manuel
02/27/2023
No hot water to shower. Ice machine was out of order. No coffee in lobby. For price of room not good.
5/5 Excellent
Hotels.com verified review
Haydee
02/22/2023
Pleasant
Very happy with the employees and the service
4/5 Good
Expedia Group verified review
Tracy Shane
02/20/2023
Was nice
2/5
Expedia Group verified review
shimon
02/17/2023
place is old staff are nice price is reasonable compare to other hotels in this area
5/5 Excellent
Expedia Group verified review
David
02/11/2023
Solid and simple place to stay in Miami Beach...cheers!
1/5
Hotels.com verified review
Verified traveler
02/06/2023
Do Not Stay Here
We were in the shower when someone used a keycard to open our door. Not a safe place to stay and the front desk in the morning acted like I was lying. Photos are misleading and the room was much smaller and dirtier. The toilet was crammed in a small space and the shower curtain was so short that the shower water poured out. The app wont let me upload photos but I do have them.
5/5 Excellent
Expedia Group verified review
Carlos
01/21/2023
Nice place
4/5 Good
Expedia Group verified review
Marie Iclena Pauline
01/19/2023
No good services 😕 😑
5/5 Excellent
Expedia Group verified review
STEFANIE
01/15/2023
The checkin was very easy and smooth. I liked that they had secure on-sight parking. The room was clean and the hotel is right across the street from the beach. It was perfect for what I wanted.
2/5
Hotels.com verified review
Roman
12/23/2022
There are other options
Extremely outdated hotel and this goes for room, bed, towels. Amount of chemicals used caused asthmatic, respiratory issues. Would never stay here again.
1/5
Expedia Group verified review
Vitor
12/21/2022
The properties photos didn't matched the realitty of the hotel. We got dirty sheets and towels, noisy AC, and we felt insecure with the rooms doors and locks. Also we had terrible service at hotel balcony
4/5 Good
Expedia Group verified review
Sharon
12/21/2022
The staff was professional and the hotel is well maintained. However, the have one microwave in the lobby for guest. In this day and age the idea is outdated not to have microwave in rooms. I had to hike hot water up the steps to my room, by the time I got to my room the water got cold. Not very efficient.
4/5 Good
Expedia Group verified review
Mauricio
12/13/2022
.
4/5 Good
Hotels.com verified review
Peter
12/06/2022
The place is nothing fancy. But it is fine for a low cost stay on Miami Beach. The parking was $15 and was adjacent to the rooms. So everything is convenient and clean if not luxurious.
3/5
Expedia Group verified review
craig
12/04/2022
Good location, easy walking distance to many amenities and the beach. The rooms were okay a bit dated and upkeep needed
2/5
Expedia Group verified review
VICTOR
11/27/2022
It had a bad smell
4/5 Good
Expedia Group verified review
Emmanuel
11/14/2022
They kept the rooms very clean
4/5 Good
Expedia Group verified review
Gino
11/09/2022
Good location
5/5 Excellent
Expedia Group verified review
Delana Key
10/30/2022
Great place to stay
5/5 Excellent
Expedia Group verified review
Jose
10/10/2022
Great place clean great price
2/5
Expedia Group verified review
Mathew
10/08/2022
When I arrived, I had to wait for nearly 15 minutes before someone arrived to check me in to the hotel. As it turned out, both staff members were away from the hotel having a cigarette. There were no signs to say the front desk was unattended. It was a very disappointing impression.
2/5
Hotels.com verified review
Ana
10/05/2022
Room very small and old, bed noisy, bathroom small and outdated. Pool smells like cat poop. A lot of cats hanging around the garden. Old plastic furniture. Stayed 4 nights and they only cleaned my bedroom once
5/5 Excellent
Hotels.com verified review
GIORGI
10/03/2022
Very nice people
3/5
Expedia Group verified review
Shelly
09/14/2022
Close to the beach. They loan towels, chairs and umbrellas. The bed was really comfortable. Large closet and dresser. No coffeemaker or microwave. No free coffee. There is a machine for pay in the lobby. The microwave in the lobby wasn't cleaned for several days. The air conditioner was positioned to blow directly onto my head while I slept. If I wanted a cool room my head would freeze. For the first three nights I slept with a sweater wrapped around my head. The last night I just left it warm in the room. The only food nearby was pizza. Convenient location if you want to go to this beach. We wanted to go to the Keys and Everglades and wow was traffic awful everywhere from here. Plan to pay an extra $15 per night to park. Shower only and it was plumbed like a bathtub which was strange. Everything was a bit dated but clean and serviceable. No list of channels for the TV.
4/5 Good
Expedia Group verified review
Tyrone
09/06/2022
Beach was a 5 minute walk around the corner and plenty of nice restaurants to enjoy all within 10 min walk
5/5 Excellent
Expedia Group verified review
David
09/02/2022
Great simple hotel...no complaints...thank you!
4/5 Good
Expedia Group verified review
Kari
08/29/2022
Nice place, best thing about it it has gated parking, least favorite no microwave in room, had refrigerator but no microwave.
5/5 Excellent
Expedia Group verified review
Roger
08/26/2022
El lugar es tranquilo agradable en una exelente area ,la habitación esta muy limpia y el personal que trabaja fue muy agradables
2/5
Expedia Group verified review
Patricia
08/15/2022
Good location.
5/5 Excellent
Hotels.com verified review
Jessica
08/08/2022
Checking in the guy was on his phone and looked at me and didn’t speak 🗣 I was the one who said hello and I’m checking in
1/5
Expedia Group verified review
Teresa
08/01/2022
Booked two rooms for two nights for this hotel for July 7-9 with the full refund option until July 5. Checked in to this hotel on July 7 and immediately my mother in law got an allergic reaction to something in the air and almost stopped breathing. She obviously couldn’t stay so my father in law checked out immediately explaining the situation to the front desk. They offered their deepest apologies and said a refund would be given (by Expedia since that is who we booked it through) as we were now left scrambling to find a new hotel at 7pm. My husband and I decided to stay in our room that night as we had our kids with us and needed to get them to bed after a long day of travel. We explained we would check out early the next morning to go meet up with my in laws and they confirmed that was not an issue and would be refunded for the second night we weren’t using. We are now being denied any refund from both Expedia and this hotel because we asked for one past the final refundable date (July 5). After speaking with the hotel manager he is refusing to give us a refund. We have now had to file a grievance with the credit card company for services not rendered. I do not recommend this hotel in any way especially after they flat out lied to us about a refund during our crisis and have shown us zero professionalism after the fact. My in laws did not use the room that was booked for them for a serious medical reason and we are being denied a refund. Horrible business ethic! Stay away
5/5 Excellent
Hotels.com verified review
Lori
07/31/2022
Wonderful
This was the cleanest, friendliest hotel we’ve ever been in. Front desk staff was wonderful! We will definitely stay again when we are in Miami.
5/5 Excellent
Expedia Group verified review
Carlos
07/26/2022
Very clean,small but nice hotel
5/5 Excellent
Hotels.com verified review
Gregory
07/25/2022
Love this place
Amazing experience. Had some hiccups but René the mgr helped and took care of very quickly. Will def be back
5/5 Excellent
Expedia Group verified review
Erico
07/18/2022
It’s a really nice place, good location, the hotel services and employees is very friendly.
5/5 Excellent
Expedia Group verified review
David
07/07/2022
Thank you for a clean easygoing place to hang my hat for a night…keep up the great work—salud!
1/5
Expedia Group verified review
alonzo
07/02/2022
No microwave in the room our room still had things from the past guest. The room smelt moldy and mildew. Hair was in the shower...house keepers still comes in your room even when you tell them no room service.
5/5 Excellent
Expedia Group verified review
Angelica
06/27/2022
The staff is amazing. The hotel is clean and close to the beach.
5/5 Excellent
Expedia Group verified review
Olivia
06/14/2022
Nice place
4/5 Good
Expedia Group verified review
Johnny
06/06/2022
The hotel was a really nice hotel, close to the beach and around of place to eat.
5/5 Excellent
Expedia Group verified review
David
06/02/2022
Good basic hotel…thank you!
4/5 Good
Hotels.com verified review
Manuel
05/24/2022
Be a little nice!
Male front desk attendant kind of rude. Not welcoming at all and made me feel like i was bothering him while checking in!
5/5 Excellent
Expedia Group verified review
Clara
05/21/2022
Excellent service!
5/5 Excellent
Expedia Group verified review
David
04/17/2022
Thank you for taking care of me while my condo is being renovated...salud!
5/5 Excellent
Expedia Group verified review
Natasha
04/02/2022
Great location! Great staff! Great hotel!
5/5 Excellent
Expedia Group verified review
scott
03/30/2022
Gated parking
1/5
Expedia Group verified review
Rusmina
03/27/2022
Very dirty. Did not get a chance to sleep the whole night due to people yelling, screaming, etc.
4/5 Good
Expedia Group verified review
Billie
03/27/2022
Property was nice what I like most was the distance to the beach and also the strip has so many different restaurants to eat at. Walgreens is half a block down and people were really friendly. On the corner is a restaurant name Venezuela it was fantastic!!!!! Around the corner from there is a doughnut shop! OMG and breakfast burritos some warm dishes. The ice coffee was wonderful. The staff at the Collins was friendly and professional.
4/5 Good
Expedia Group verified review
David
03/26/2022
Simple place for camping out while I check on my condo renovation across the street...friendly and helpful staff...clean and efficient. Thank you for welcoming me...keep up the great work--salud!
4/5 Good
Expedia Group verified review
Tassadit
03/21/2022
The property is clean and is right next to Miami Beach which is very convenient. Prices are pretty respectable considering the location. The pool was also a great aspect that our kids enjoyed. Helpful staff. Overall, great experience.
1/5
Hotels.com verified review
Aaron
03/14/2022
The pictures they had on website were misleading. Showed a better place then it really was. Not happy with my stay there
1/5
Expedia Group verified review
Mauricio
03/14/2022
This hotel looks very nice in the pictures but is not .. they definitely have to invest some money on it . Will never stay there again
3/5
Hotels.com verified review
Steve
03/08/2022
OK - would try somewhere else next time
Very average. No amenities like coffee in the room or even in the lobby.
5/5 Excellent
Expedia Group verified review
Rommel
03/08/2022
Great location
2/5
Expedia Group verified review
Jacqueline
03/05/2022
The room smelled like a musty air conditioner everyone was nice and helpful
5/5 Excellent
Expedia Group verified review
Tomas
03/04/2022
Not bad at all!. Location was great and affordable rates. Rooms are good. Nothing to complain.
5/5 Excellent
Expedia Group verified review
Mark
02/22/2022
The staff was exceptionally nice and helpful. They are friendly and happy. It’s a nice little place to stay and good location
5/5 Excellent
Expedia Group verified review
Alysse
02/15/2022
Loved everything.
1/5
Hotels.com verified review
Verified traveler
02/13/2022
Horrible
Very deceiving from photos. Staff poor attitude. Not accommodating - we asked for the room to be cleaned and front desk denied us. Will definitely not return.
5/5 Excellent
Expedia Group verified review
Raushanah S
02/06/2022
Hotel was great, I was offered towels and washcloths on the day of arrival. Gave me extra because short of housekeeping. Service was Excellent!!
5/5 Excellent
Expedia Group verified review
Lucia
01/16/2022
I was scared because of all the bad reviews. However everything was perfect. We had a beautiful honeymoon with my girlfriend :)