5/5
Excellent
Donna
02/05/2024
Great place to stay!!!
3/5
Diane
01/02/2024
The kitchen was POORLY equipped. For nearly $1,000 nightly rate, I would expect the utensils, pans, etc to be better than a college dormitory. One example being that our unit had only 4 forks, none of which matched. The amount of pots, pans, platters was insufficient and there was no detergent supplied for the dishwasher.
5/5
Excellent
Joseph
12/30/2023
The property was excellent good location very clean the staff was friendly i would highly recommend.
3/5
David
12/26/2023
Sleep only place
The room was nice - it had a full kitchen but utensils were 2 of each. Only one dirty coffee cup. The maids rang the bell 5 times before I could make it to the door every time. The Marker 92 restaurant is horrible. Imagine being in the fresh shrimp state and they serve you shrimp from a bag that had no flavor.
5/5
Excellent
Audra
12/10/2023
I would love here!!!!
5/5
Excellent
Verified traveler
11/13/2023
Has cape in the name because it’s Super
Check in team we fantastic. Helpful and fun. Was a bit concerned at first when I see a deadbolt added to the standard locking mechanisms but ended up feeling safe. Room was nice and large. Balcony was fabulous. Noise was quite a bit because we were by elevator and over courtyard but that even didn’t taint the stay. I’d recommend and stay again.
5/5
Excellent
carlos
10/15/2023
Great property, big rooms very clean. Food was excellent and very relaxing. Pool area ok . Recommended more for older people not much to do for kids
5/5
Excellent
Catherine
10/15/2023
Excellent staff. Very clean. Rooms are large. Beds are comfortable. Pool, hot tub & gym are all clean an very well maintained. My family and I all had an amazing time here. We will be back again. Thank you. Way to go Westin!!!
5/5
Excellent
Dale R
10/11/2023
We love staying here with our grands. Very family friendly.
5/5
Excellent
Margie
10/05/2023
It was very private. Everyone was very friendly and very convenient for a traveling woman to feel very secure.
5/5
Excellent
Matt
09/24/2023
Great as always!
The Westin never fails to deliver! A great experience as always. I even got a hot tip from our bartender on where to score a couple bottles of Blanton’s at a local store. Bingo!
5/5
Excellent
Carlos
09/05/2023
Beautiful property amazing 2 bedroom suite
5/5
Excellent
Kaleen
09/01/2023
We really enjoyed our stay last year but this year was a little disrupted due to ongoing construction around the property.
4/5
Good
Cheryl
08/15/2023
Construction /repairs were being done from hurricane damage. We were not informed that the main poool was closed. We have been here MANY times and love the property - but were disappointed this time.
5/5
Excellent
Dale R
07/31/2023
Currently there is a free daily dolphin tour from the pier. It’s excellent. Our trip we saw 100’s of dolphin! Not always a guaranty. And of course consider every resort and business is still recovering from hurricane Ian. You will still see some construction, clean up and damage. This resort is handling it much better than others! Highly recommend.
5/5
Excellent
JORGE
07/30/2023
Good
5/5
Excellent
Michael John
07/10/2023
Everything
5/5
Excellent
Jose
07/09/2023
This was not my first time and I loved it just the same. This hotel never disappoints. Amazing view of the Marina.
5/5
Excellent
Irene
06/22/2023
We only stayed one night in the hotel, so we didn't have a chance to explore much. But, everything we did see was fabulous! Our room was spacious, clean and tastefully done. The beds were extremely comfortable, I could stay all day in them! We had the view of the river from our balcony, that was very nice too. We also had breakfast in the hotel's restaurant, food was ok, the service was excellent! We sat outside and had the view of the marina and pool, all beautiful! Can wait to be able to stay more days next time! The first thing I personally
liked was the nice smell when we walked into the lobby and that staircase with the water feature, very classy!👏👏👏👏👏
5/5
Excellent
GJIN
06/17/2023
Very impressed and satisfied.
5/5
Excellent
Alice
06/02/2023
Highly recommend
Great staff & service. The room and the view was very nice. The pillows were a little too thick for my comfort but the mattress was excellent. Very clean and quiet. I would recommend it to anyone staying in Cape Coral, FL for business or vacation.
5/5
Excellent
Kory
05/21/2023
I loved the property in general. Great views of the Marina and the surrounding area. Great drinks and great food. However, there is "No" 24hr room service as advertised on Expedia. All food and drinks services end by 10pm.
5/5
Excellent
Dawn
05/10/2023
?
4/5
Good
David
05/09/2023
Loved it
5/5
Excellent
David
05/08/2023
Hotel was beautiful. Was not very impressed with Pinchers seafood but everything else was amazing.
5/5
Excellent
Norma
05/08/2023
Amazing
5/5
Excellent
Saka J
04/25/2023
Beautiful property. Happy with everything ❤️
3/5
PHILLIP
04/12/2023
Hotel needs update after the hurricane.
5/5
Excellent
Susan
04/07/2023
Beautiful, fun resort! Suites had everything we needed.
5/5
Excellent
Susan
04/01/2023
We enjoyed having a large suite with a view of the marina, a full kitchen, and a huge closet! Restaurants on premise and nearby were good with lots of fun at Nautical Mermaid restaurant!
5/5
Excellent
Matt
03/14/2023
Always an excellent experience!
Great stay as always. Hats off to the staff at the Nauti Mermaid. See you again soon.
5/5
Excellent
Elizabeth
03/07/2023
The staff was outstanding! The entire facility was immactulate and gorgeously decorated - absolutely beautiful. The view of the marina was breathtaking. Can't ask for anything better! Housekeeping was very friendly and the crew working at the NautiMermaid were so much fun!!
5/5
Excellent
Kirk
03/03/2023
Place was awesome. Very enjoyable. Employees all top notch.
5/5
Excellent
Kristie
02/17/2023
Super great staff!
5/5
Excellent
Robert
02/06/2023
very nice rooms
2/5
Michael D
01/18/2023
This Westin was a huge disappointment. Loud music in the bar that overwhelmed the dining facility. It completely lacked the elegance we choose The Westin for. The bar was like a frat party - right next to the restaurant. The music was obnoxious and loud, and they played nice music in the restaurant and blared the music in the bar. Honestly, I felt like we were in a low-class hotel that was attempting to be a party place. We tried to sit and have a bottle of wine and desert one night, but we could barely hear each other talk in the restaurant due to the bar. This Hotel should focus more on elegance when people are paying $450 to $500 a room. Completely disappointed with the environment of this hotel. There is a complete lack of sophistication. I paid for a 5 Star hotel, and I got a Holiday Inn 2 Star accommodation.
4/5
Good
ted
01/03/2023
the staff in the restaurant were outstanding would like to say Ally was a great waitress / bartender and fantastic individual made our stay great over 3 days thank you
2/5
Howard
12/18/2022
Hot tub was broken, $4 for a cup of coffee in the morning, took over an hour for someone to come fix the tv
5/5
Excellent
Ovidio R
12/05/2022
Good. Thank
It was good
4/5
Good
Thomas R.
11/05/2022
property sustained some hurricane damage but provided most services and his returning to full service
5/5
Excellent
John Jr.
09/16/2022
Clean
5/5
Excellent
andrew
09/14/2022
Pick this hotel
Wonderful room overlooking marina oh so comfortable
Staff fantastic
Boat trip (free) to fort Myers’s beach well worth taking
5/5
Excellent
Gwendolyn
08/23/2022
This is a great tucked away property. Away from the busy beaches, this offers a luxury feel . Also, Beautiful views (I choose Marina side) Nice Tiki / Pool Restaurant Bar.
The shoppes & additional restaurants along the Marina are more upscale, not trinkets & Tshirts. My favorite is Evas.
Always feel relaxed here.
It remains unscathed by Florida’s growing population.
(I live in Florida & this is a perfect gem to unwind in a peaceful setting))
5/5
Excellent
Linda
08/20/2022
A review for this property is an A . Definitely will visit again. Nice relaxing stay, beautiful Suite, nice view and all staff were pleasant. I will mention Anne Marie at the desk
was a special addition while checking in.
5/5
Excellent
Jordyn
08/19/2022
The view was beautiful, multiple pools. The food at the hotel restaurant was so good you won’t even want to leave the “resort” over all a wonderful stay
5/5
Excellent
DANIELA
08/07/2022
Highly recommend
We absolutely loved this place and was very impressed with the check in and the experience. Better than expected. Highly recommend.
5/5
Excellent
Robert
08/05/2022
GREAT PROPERTY
4/5
Good
Jimmy
07/27/2022
This property would be superbe if they offered more amenities and detailed specific times when the water taxi could take one to the Beach as well as other things one could do. They said they had tennis court and another pool which were hard to find. Otherwise, I liked the water view and how spacious the rooms were. I would have given 5 stars if it was not for the lack of amenities. They should also let people know in advance how much security they are going to hold prior to putting several hundred dollars on hold. The spa room only offered basic manicures and pedicures with the price one would have paid for fancier nails. I stayed for 4 days with my family and had over 900 dollars security held without warning and I was told that 30 percent extra security was held and could not say why.
4/5
Good
Michele
07/12/2022
I love the area, all the scenery and beautiful things to do in nature. Did not like no jetski rentals, or that housekeeping kept bringing wrong things to our room and didnt get our dirty dishes we left by our door for days. Understaffed
5/5
Excellent
Eric
07/11/2022
Great location and excellent service
4/5
Good
Norma
07/04/2022
I like because feel safe it’s very clean and friendly
5/5
Excellent
Brian
05/31/2022
The staff was very friendly and helpful. Everything was very clean.
5/5
Excellent
Emily
05/26/2022
Wedding experience/couples vacation
Everything was very good!
Food,service, comfort and amenities were awesome. You get the use of a free water taxi to Ft. Meyers beach, and the views are wonderful. Went to the property for a wedding, and it very very comfortable!
3/5
Dr. Mark D.
05/20/2022
Rented a 2-bedroom suite...very roomy and comfortable beds; bathrooms need to be upgraded, as well as bathroom items...cheap TP and tissues; no washcloths, or other basic amenities, toilet area spare and echoes (no rug, mat, or art work to absorb sound).
5/5
Excellent
Patrick
04/30/2022
Had a great stay, plans got messed up and the staff was excellent in accommodating.
5/5
Excellent
Haig
04/20/2022
Great property
5/5
Excellent
Robert
04/19/2022
Wonderful place!
Everything about the place was absolutely wonderful, we will definitely be coming back ❤️❤️
5/5
Excellent
Leatrice A
04/12/2022
The Westin is very nice. There are multiple choices for food. The area surrounding the hotel is scenic.
5/5
Excellent
Patricia
03/21/2022
We had a wonderful vacation and will be back
5/5
Excellent
Karen
03/17/2022
Safe & Roomy
3/5
Mollie
03/16/2022
NOT a 5 star stay, or even close.
It was not that clean, upon arrival. You have to schedule hotel staff to come and clean during your stay. The staff at the front desk was not welcoming or friendly. The room size was a positive, very spacious. And the valet staff was so helpful - they get a thumbs up. Perhaps they should run the front check in desk as well? I think this resort has potential to be a 5 star stay. But they are far from that as of now.
5/5
Excellent
Dolores
03/05/2022
Property is beautiful. All staff is courteous and very helpful.
Can't wait for a return trip.
4/5
Good
Paul
02/28/2022
We weren’t able to ride the bicycles because they were too big
5/5
Excellent
John
02/28/2022
Nice Place, a little busy around lunch and dinner.
3/5
Raymond
02/15/2022
Beautiful views and updated rooms but no coffee shops or restaurants for breakfast except on the premises and only one. Not a lot of food choices. Also did not like no food service by pool and that there was no shuttle to take you places outside of resort
5/5
Excellent
Peter
02/15/2022
Everything was perfect. But waking up to sunrise over the marina took the cake. We will definitely be back!
5/5
Excellent
Sarah
01/17/2022
Great location, people, food & beautiful hotel
We absolutely loved this hotel!! Its location, the views, the staff, the breakfast buffets, music, shopping, food and recreational options and more. It really is a great place where you have access to almost anything you want or need.
Amazing as it was, there were two things that really bothered me.
1) The use of so much plastic was atrocious and create a policy for straws upon request. There are really good, solid alternatives to glass and one-use plastic cups are not the answer.
2) No available water station. Covid or not, people appreciate having good water options available and rusting water fountains are not it.
5/5
Excellent
brandon
01/06/2022
Very nice place.
5/5
Excellent
Reed
12/13/2021
Great time in the Cape!!
What a great place to stay. The view of the marina and the basis were awesome. The food and drinks are good and the staff is super friendly.
5/5
Excellent
DEBORAH
12/04/2021
This property is beautiful and peaceful. always a great time here - staff very accommodating
3/5
Gordon
12/02/2021
Nothing unique. Pricey for quality received. Paid exorbitant amount ahead and then had tagged on expenses not told about! Won't use again.
5/5
Excellent
Norbert
11/22/2021
Everything was amazing!
4/5
Good
Verified traveler
11/17/2021
GOOD BUT NOT EXCEPTIONAL
We have stayed at this Westin for several years. It was good but not excellent. Hoping that is just representative of the current ongoing "return to normal" during the pandemic.
5/5
Excellent
Richard
11/17/2021
Beautiful vacation
We booked a two bedroom suite overlooking the marina.
The view was amazing, the suite was clean and comfortable. I would suggest upgrading to Keurig coffee makers in the rooms. It would be much easier than buying coffee and filters. It would also be helpful to have a small convenience store on the property since the grocery store is far away. Other than those two minor things my stay was perfect!
5/5
Excellent
Rick
11/17/2021
Very Clean 1st Class all the way 5 STARS
4/5
Good
Patricia
11/16/2021
Nice location
5/5
Excellent
Andrea
11/06/2021
5 STARS!!!!!
Stayed for a girls night out for my 50th birthday! So much fun. Awesome place!!
2/5
Denis
10/31/2021
We were unable to sleep due to intermittent chirping of smoke alarm which started in middle of night. The front desk staff were very nonchalant about it when we told them in the morning and said they hoped it would be better the next time..
5/5
Excellent
Brian
10/22/2021
Very nice property with a great marina and restaurants
4/5
Good
Suellen
10/22/2021
They are dog friendly with NO extra fees for pets. Rooms were not fully stocked by housekeeping upon arrival. Quick to respond when we requested additional towels and kitchen items. We were told they ran out of dishwasher soap. Yuck! How do they sanitize dishes between guests????
5/5
Excellent
JUSTIN
09/29/2021
Clean and comfortable with great food.
5/5
Excellent
Jeffrey
09/23/2021
Great views, great food and great service!
4/5
Good
Katherine
09/22/2021
Overall, my family and I had a good time. However, our first Westin resort experience was in Hawaii, and we couldn’t help but compare both experiences. Therefore, Cape Coral, has room for improvement.
4/5
Good
Andrea
09/15/2021
The property itself was good, but the staff with the exception of the Valet, was unfriendly and unhappy.
5/5
Excellent
Norma
09/12/2021
Overall property was great
5/5
Excellent
Kelley
09/07/2021
Must see
A beautiful hotel
5/5
Excellent
Marcos
08/28/2021
Property and Staff were excellent…From the front desk to the staff that clean the rooms…Food on property was good and not to pricey…Also the rooms were very spacious and had a lot of closet space…Room had a Great kitchen to make a delicious meal…Also had amazing view of the Marina to watch the sunset.
5/5
Excellent
Gary
08/26/2021
The only option for a good hotel in Cape Coral. Cape Coral doesn’t offer much to do, and the hotel is gearing up on maintenance and renovation before season, which affects my review, but I had a great stay and will be staying here in future visits to Cape Coral.
5/5
Excellent
Verified traveler
08/13/2021
Our suite was AMAZING! Absolutely huge, gorgeous, and WAY more than we ever expected. The beds were super comfortable, and the walls and windows were soundproof! We were on the third floor, directly over the Nauti Mermaid outdoor bar, and you literally could not hear anything down there when then sliding door was shut. It was really exceptional, and we all agreed that it completely started our vacation off on a high note.
5/5
Excellent
Verified traveler
08/12/2021
Beautiful location and resort was well maintained. Staff was polite and competent.
5/5
Excellent
Rachel
08/10/2021
Excellent!!!! Best vacation ever
Amazing services from checking in to checkout. Always there to make you feel comfortable. Beautiful room view, beyond clean, bar/restaurant amazing!!! Best of all free water taxi to Fort Myers beach.
3/5
Verified traveler
08/09/2021
Liked the room a lot. Disliked the pool (small and packed) and so much noise
5/5
Excellent
Andrea
08/09/2021
Filled my expectations
Had an amazing time. The gym was very clean and well accommodated. The rooms were spacious and the staff were friendly.
5/5
Excellent
Verified traveler
08/07/2021
Excelent
5/5
Excellent
Verified traveler
08/06/2021
Views
5/5
Excellent
Karyn
08/04/2021
Favorite place in Cape Coral
Absolutely love the large patio and view! Large unit with a very spacious bathroom with separate sinks for getting ready.
5/5
Excellent
Verified traveler
08/03/2021
I love the screened patio, living room and kitchen - it makes the room so enjoyable! Great views and friendly staff. Very accommodating with any request.
5/5
Excellent
Verified traveler
08/03/2021
Our two bedroom unit was gorgeous and absolutely huge! The views were incredible! Our unit had a larger kitchen that even included a pantry. We were expecting to have a wash and dryer in our unit but fortunately they had a laundry room we could use for a small fee that took credit cards.
4/5
Good
Verified traveler
07/29/2021
Loved the location. Has a mosquito problem at their bar and grill, Naughty Mermaid. Had a drainage problem at shower stall which was reported my 2nd day of my 5 day stay but was never addressed. Overall I enjoyed my stay.
5/5
Excellent
Matt
07/26/2021
Awesome!!
Amazing hotel and experience.