4/5
Good
Edward
01/26/2024
B+
The location was perfect for our trip and convienent to restaurants and gas. The room was clean and modern (except the bathtub was “peeling” and the bed sunk in the middle. We had to walk up to the 3rd floor (6 flights of steps) due to no elevator which is difficult for us with back issues amd luggage.
All in all it was quiet relaxing night
5/5
Excellent
Samuel
01/23/2024
I've stayed there probably 8 times over the years and they always are very accommodating.
4/5
Good
Pablo
01/23/2024
You get what you pay for I guess, I would not recommend this hotel if you are traveling with children or any at risk individuals. Staff was warm and friendly, room door lock was inadequate, bedding was full of cigarette burns despite being a smoke free room, PTAC ( air conditioner) was very noisy but it helped cover up the highway noise a bit, breakfast was laughably paltry, no hot food only coffee, bread, cereal and prepackaged sweet bun, “juice” machine was out of apple syrup and orange seemed past expiry. I payed $56 so hard to complain much.
1/5
Gabriel
01/09/2024
The manager wouldn’t allow my daughter to check in because her boyfriend wanted to make sure she got in her room safe. Very discriminating against them. Said he was not allowed to stay, which he wasn’t. Just all around rude
4/5
Good
Catherine
12/31/2023
It was ok. Not much dealing with the staff, breakfast was blah. Served its purpose.
2/5
Maria
12/09/2023
The heat wasn’t working
1/5
Robbie or Jhilliaun
12/06/2023
Section 8
Asked for parking in cash
4/5
Good
NORMA
11/18/2023
The place it’s ok
5/5
Excellent
Ismael
11/08/2023
De super lujo. Entrada privada muyyyyy buena noche q pase
1/5
TIMOTHY
10/20/2023
Was asked to provide an additional credit card, even though I paid online. Was warned several times including via email of the no smoking, not pets, policy. Even though my room smelled like a chain smoking Great Dane took a smoking dump! On the bed. Light bulbs blown in the bath room. Door won't close.
3/5
Terry
10/08/2023
Very reasonable pricing. Three stories with no elevator i could find. My window was o fre feet from a highway, so lots of vehicle noise. Cockroaches in the bathroom. I would pay more for a better place next tomw.
1/5
Verified traveler
10/03/2023
This room was disgusting!
I was there for JMU Family Weekend. The condition of the room was horrible! Stains on bedding, water stains on light shades, dirt & dust build up on outlets, dirty walls. I did not want to touch anything. Of course the room rate was insane for the room. They offered a breakfast, but there was no way that I would even try it, given the state of the hotel.
I will not be staying there in the future.
1/5
Johonna
10/02/2023
Awful
The hotel conditions are really awful. This hotel needs major major upgrades. The carpets are dingy the coverlets are dingy. We received two thin towels for our double queen room. The bathtub and shower is degraded so that there’s no finish on it. My husband advises people on their franchises that are multi million dollar franchises. Wyndham and super eight should not allow should not allow the name to be on this hotel. Also, this hotel probably charges $65 at any other time of year. On parents weekend we paid over $250 per night.
3/5
Verified traveler
09/23/2023
Staff was cordial , condition is "worn" , but clean enough.
4/5
Good
Miguel
08/31/2023
Good
4/5
Good
Brenda
08/27/2023
Off Highway
3/5
Tracey
08/20/2023
Don’t stay here!
At check in front desk staff was rude (lady). At check out had to wait more than 5 minutes for him to show up.
Breakfast was horrendous! No protein at all! Coffee awful ! Hot water for tea Luke warm at best had to microwave! Literally bread, dry cereal, and prepackaged honey buns.
4/5
Good
Shirley
08/20/2023
We had to switch rooms because the first one smelt. They were very accommodating when I requested to switch rooms. The hotel is on a busy street but in the hotel we couldn’t hear the traffic.
They don’t offer decaf coffee with breakfast. If they did offer; the canisters were not labeled. I didn’t see any flavored coffee creamers. The gas station across the street didn’t offer decaf coffee. It must not be common in the area where we were staying.
They had apple and orange juice. Apples, sliced white bread, boxed honey bun’s & two types of cereal.
For the price, nothing fancy, hotel was good enough for a one night stay. We would stay there again.
3/5
Eileen
08/19/2023
It was only OK. The noise from the Air Conditioner made sleep difficult.
3/5
Tania
08/18/2023
Room smelled weird
5/5
Excellent
Donald
08/13/2023
My error!
I accidentally booked a smoking room ( who knew they still existed) and receptionist was kind enough to allow me to cancel my remand I rebooked to have a non smoking room!
5/5
Excellent
Frank
08/07/2023
Nice rooms and friendly staff. Will be back. 👍
5/5
Excellent
Marc
07/30/2023
Hotel clerk was AWESOME
4/5
Good
Siddhartha
07/04/2023
Nice property but they have extremally limited items in breakfast (only bread, frosted bread, milk and cheerios which is even lesser than other super 8 hotels).
Staff management is good.
3/5
Jody
06/26/2023
Very old. No elevator. Desperately needs renovation.
4/5
Good
Johan
06/15/2023
Just ok.
5/5
Excellent
Richard
06/08/2023
Easy to get in to off freeway
3/5
RICHARD
05/21/2023
Rooms were prepaid and had two different names for two rooms. Could not get my room key until my daughter showed up, because somehow both rooms were under her in their system or something. I paid for rooms and was called by motel as if my number was my daughters, needless to say no room key until my daughter showed up....weird rule for prepaid rooms.
2/5
Jennifer
05/14/2023
This property was old and not updated. The bathroom was awful and in need of repairs. I was also price gouged for graduation. $560 for two nights. That is the same price a friend paid for a hotel on the beach. I was in rural Harrisonburg, VA with a view of the road and the air outside smelled like manure.
3/5
Frank
05/09/2023
I didn’t like having a $100 deposit sprung on me at checkout.
5/5
Excellent
brenda
04/30/2023
Only thing negative was the the even # rooms facing street, truck stop across the street, soooo noisy. No real breakfast, buy your own. Staff is very nice, room, bed, pillows very comfortable. I'll be back again
1/5
Haylee
04/17/2023
The front desk staff was rude, they would not supply us with enough towels. The room smell was stale cigarette smoke, the air conditioner quit working, no sheets on one of our beds, and our key quit working on our second night stay. Will not stay here anymore.
5/5
Excellent
Marcos
04/11/2023
Nice an clean for the area
4/5
Good
Ronald
04/07/2023
Nice rooms, an all around good place to stay at a value price. Breakfast room had cereal, honey bun, or toast. There is a Diner right across the street. I would definitely stay here again👍.
4/5
Good
Theresa
03/06/2023
Very friendly staff. Convenience to good food. Easy access to and from interstate
5/5
Excellent
John
02/25/2023
The property was ok. Not a large space but enough.
2/5
Sylvie
02/16/2023
Overall very old and bathtub was so dirty. There was no Wi-Fi as they said router needed to be replaced.
1/5
Stephen
01/31/2023
I was asked to put $100 down on my card for incidentals and I tried to explain to the person at the property that I wasn’t in business of loaning money to her for a few days. She was put off but really it’s not the type of property that needs to worry about such a thing because it was not in great shape. I can understand if you have amazing things in your rooms but I would rather just give $50 in cash and get it back the next morning once they look at the room. It really didn’t make any sense to me and the person at the desk made me feel like I was not heard which is not good customer service
2/5
Amos
01/30/2023
The manager assigned me a room that had been treated with chemicals and had a terrible odor. When I complained, an assistant later assigned me a clean room. The manager later told me I had to pay extra for the new room.
4/5
Good
MELINDA
01/27/2023
Road trip out of town for the night.
We reserved the room online thru Trivago. The process was quick and easy with confirmation within minutes. We showed up and was greeted by hotel rep. She was friendly and easy to deal with. The access to the room from outside was a little out of the way. With only one other entrance other than the front desk location from what I could find. We wanted to park in a well lit area so we had to go around to the back side where lighting from an adjacent business was available. The room was clean and the bed was comfortable. I would have liked to have a usb/phone plug in along the wall or at the bedside table, as I have used in other hotels. We were needing to charge 2 phones and a computer. We made do. Accommodations in the room were basic, nothing more than the bare minimum. Could have used at least 2 more towels per guest, body and hair towel needed.
3/5
Maria
01/17/2023
Confused about if was going clean room while we stayed. Had ask twice about towels. A lot of construction and remodeling the hotel. Got bit in room so left early. Itching a lot.
1/5
Liena
01/07/2023
There were bed bugs, we had to leave the property before planned and of course it was not refunded
4/5
Good
Sarah
11/29/2022
The front desk attendant was kind enough to stay up a little later than necessary so i could use my booking still. SO NICE!!!
It made my Thanksgiving!!
4/5
Good
Verified traveler
11/24/2022
Everything was great except the bed. It was really pretty hard , but overall nice stay.
1/5
April
10/31/2022
There were roaches in our room. We killed multiple. They didn't properly clean the toilet seat and we used the one towel that was in the bathroom to clean the seat ourselves. I had to go ask for more towels and washcloths the next morning so we could shower and some of them were stained. I got us ready and packed up the next morning and moved our stuff out on the sidewalk to wait for my husband to finish working and pick us up so we didn't carry any bugs home with us. All of our pillows, blankets clothes and bags had to be washed when we got home to ensure we weren't bring any bugs into our home.
2/5
Dinah
10/28/2022
Super8 harrisonburg..dont do it
The hvac filters..dirty. the pillowcases had not been changed and the fridge was filthy. The lady at the front desk did switch rooms but this extended cleaning comment on the facepage is nuts. We couldnt get a refund so we stayed overnight in the second room, which was borderline. This is the second awful experience at a super8 that claims they have extensive cleaning practices due to covid. Uck.
1/5
Brianna
10/26/2022
Never again
When I got here I was told they didn't have cribs or pack and plays for my baby, even though the website says they do. So because of that i got no sleep because my baby had to sleep on the bed. Went to my room, and the door was already left open for me so anyone or anything could've been in the room before me. Then, our tv wasn't working but thankfully I brought batteries with me and that's all the remote needed
2/5
Qiusheng
10/19/2022
No chair in the room.
There is no chair in the room, not a single chair.
2/5
judith
10/14/2022
Mold in bathroom
2/5
robert
10/02/2022
Advertized full breakfast had only toast and fruit. I have stayed in Motel 6 in better shape. Viewed what looked like mold on the ceiling in the bathroom, chipped furniture, beat up doors and scratchd up walls. I can say the bed was comfortable.
2/5
Verified traveler
09/12/2022
Need some cleaning
That building and room need some cleaning.
1/5
Michael
09/12/2022
zero stars DUMP
This Hotel should never be on a Wyndham Hotel it was the worst hotel I ever stayed in, I had to sleep with my socks on because of the stink of the carpet and didn't want to pick up something. The hallways stunk of cigarettes and looked like 1965, AC didn't work,will never stay there again
2/5
Gabriela
09/05/2022
Disappointed
This place is really run down. Everything smelled horrible. No smoking signs everywhere but nobody seems to care. Fridge, freezer and microwave where terribly dirty. Bath room had a musty smell. There was hair from previous person still in the bathtub - yuck. And a piece of old soap. When I opened the window it smelled like a rotten dumpster outside. Beds were ok. Surroundings of place was not inviting. Across from huge truck yard. Would not recommend to stay there with children. Could hear music from other room at 4am. Super 8 used to be decent, reliable brand. Breakfast had ridiculously little choices. I can not recommend this place. Only highlight was the really friendly staff.
3/5
Raphael
09/01/2022
Typical 2 Star Hotel.
First the good. Very friendly check in service. I forget her name but she had a large friendly dog in the lobby with her. The room itself was relatively clean and the hotel as a whole was quiet. The bed was comfortable, wifi and TV worked fine, as did the in room coffee maker. The buffet was bare bones, coffee, toasted white bread, apple juice and a honey bun--tasted fine. The issues I had--during my 2 night stay, a lady on the second afternoon barged into my room without knocking and said it was time to spray the room for pests. Incredibly unprofessional. She relented when I told her I didn't want my room sprayed with insecticide while I was still in it. Also, the shower knob was lying on the sink when I entered. I was able to reattach it and use it, but also requested that someone come in and fix it so I wouldn't have to do it. This was never done at least while I was there. Overall, you are going to get what you pay for, I would rate my stay a 5 out of 10 overall, would have been an 8 if not for the employee that opened my door without knocking.
2/5
Freddie
08/28/2022
Bad Stay
Not a good experience. Bathroom had a bad leak in the ceiling from the toilet in the room overhead. The odor was very bad. Room wasn't cleaned well. Breakfast was donut, juice and coffee. Walkway around building needed cleaning.
3/5
Wendy
08/22/2022
The fire alarm went off at 5:45 a.m. and no one seemed concerned or told us anything. The staff was friendly.
4/5
Good
Wendy
08/22/2022
It was safe and very reasonably priced place. The room smelled a little sour like old milk but it was clean. The staff were very friendly and pleasant.
2/5
Tim
08/21/2022
Steer clear of this trash pile
Awful, bug infested, dirty sheets, towels, tub etc.
2/5
Margaret
08/21/2022
Nice staff but old and rundown and smelled to high heaven outside and in hall and room. Poor quality bedding. TV had no signal but did fix it when I reported it. Freezer was dirty. Breakfast was coffee, toast juice and hiney bun. Far inferior to other super 8s.
2/5
Allison
08/16/2022
Clean room, friendly staff however the room smelled funny, the hallway reeked of cigarette smoke even though no smoking was posted everywhere. The fire alarm went off at 6:07am because someone was smoking in the room, and a person approached me for money on the outside. No elevator.
5/5
Excellent
william
08/07/2022
Breakfast can have more option like cereal, yogart, better muffins. The oragange and apple juice was undrinkable
The hall wall had an odor
Staff was nicer
1/5
Michelle
08/02/2022
The room was not ready, it was dirty with animal all over the floor. The outside security door was broken, peeling paint in the room, toast and danish was the continental breakfast, desk manager complained about lack of communication, no screen on window, phone call at 1230 am from front desk wanting to know who was in the room. The list goes on and on!
3/5
Andrew
08/02/2022
I'd stay again
2/5
Verified traveler
08/01/2022
The shower was black with crud or mold. NOT sure which it was. Breakfast was coffee and a small Honeybunn. Juice machine was colored water. Nothing like the picture!! Breakfast was Definitely not good for Diabetics. It advertised as pet friendly. But told at check-in if our dogs barked we would be asked to leave.
2/5
Paul J
07/31/2022
Third floor not good because handicap needs.
4/5
Good
Sueann
07/26/2022
Was adequate for the price.
4/5
Good
Richard
07/26/2022
Food and restaurants are too far away
3/5
Erika
07/25/2022
Check in was OK. But room wasn't clean. Shower had some type of weird tape holding it together. Definitely would not recommend.
3/5
Susan
07/19/2022
A place to sleep
The tub was not cleaned well. Needs to be bleached. No drain stopper in either bathroom sink or tub.
Chair in room had seat made of fake leather which was cracking along the edge.
The air conditioning/heating vent had dust wads caked on the fins.
Beds appeared clean and were comfortable.
2/5
Shalina
07/17/2022
Outdated on all levels, breakfast was bread from Aldi, coffee watered down, orange juice watered down. Trash location that will Nicole and dime you. Rooms smelled musty and of mold. Place has not been updated since before the prohibition
1/5
Angie
06/21/2022
Stay far far away from this hotel . They do not abide by Travelocity policy manager is never there and talked over me to the point I felt like a child . I have traveled for 7 years for work and never ran into someone so unprofessional and dishonest
2/5
Lynford
06/20/2022
The hotel is easy to find but the 1st room we received wasn't cleaned. They gave us another room which was none-smoking but clearly smokers stayed there often... I suppose for the money it was ok.
4/5
Good
Jenna
06/18/2022
Staff was very friendly. Felt safe knowing there were many cameras around the entire property. Room was nice for the price. Pretty comfortable and quiet. Did not notice much night time activity other than one or two people. Stairs going both up and down from the main entrance, not sure if there was an elevator. Free breakfast in the morning, small but enough to tie us over.
1/5
Amanda
06/16/2022
Manager was very rude
4/5
Good
Verified traveler
06/15/2022
Very clean and comfy, but you could hear the traffic noise, the fan did help bring it down.
3/5
George
06/12/2022
By 6:45 someone had taken all the breakfast food to go, just one man took it all. Tub looked dirty, entry floor was dirty.
5/5
Excellent
Steven
05/31/2022
Nice place, would stay again
5/5
Excellent
Suhas
05/29/2022
Good rooms
3/5
Michael
05/26/2022
The free breakfast was horrible. Toast, honey bun too types of old juices and weak coffee. Room smelled of pot.
3/5
Heather
05/15/2022
Nice location close to JMU. Staff nice , room smelled like musk or mold at first then noticed why- bed mattress actually had mold on it !!!
Check out - nobody was available had to leave key on counter and did not get receipt. There was three other sets of keys on counter too .
DOGS a barking all the time in the room next to us- at 130 AM they were playing ball and kept us up for the rest of the night 😠
3/5
Donna
05/14/2022
Overall everything was good except our door keys would never work and the plug in in the bathroom wouldn’t work but they replaced it
4/5
Good
Valerie
05/02/2022
Everything was easy going and smooth upon check in. Staff had already turned ac on in room and refrigerator before our arrival. I was disappointed with the breakfast tho bc there was 2 loaves of bread out for toaster, along with butter and jelly, some honey bun snack cakes on a rack, and coffee was ok but the oj and apple juice were not good.
4/5
Good
David
04/29/2022
No Frills, functional, practical.
Very functional, no frills motel. The place was being worked upon, so to be expected. The place was old, but clean. Hardly a place to park was available since repairworkers were taking many of the patrking slots. The rooms were clean, the sweet industrial-strength cleaners aroma permeating the room. The breakfast was limited to doughnuts, coffee, tea. You had to go to front desk to ask for creamers & they would give you no more than 2 half & half's. Very tightfisted. But the price is low enough & the location has easy access to the freeway, so I'll jump at a chance to save $$$$ while on my way to my destination, where things gety expensive FAST, so I'm glad to save a few bucks here. Only drawback is getting finicky, looks-conscious Mrs. to stay at a place that doesn't look like a precious gem. But if the Mrs. is adventurous she'll find it's OK to stay at & save some bucks.
4/5
Good
Brian
04/26/2022
Nice clean property and room for a stop along the trip
4/5
Good
Philip
04/24/2022
Very dated property but clean. Good value for the money spent.
5/5
Excellent
Bruce
04/18/2022
great staff. affordable price
2/5
Nitin
04/16/2022
Chose the place for its location and the fact that it had queen beds in the room. But both the non-smoking rooms we booked were also smelling of heavy smoke, so much that we couldn't sleep at night. One room had a big toothpaste blob still on the basin, and the carpet with bits, the other room was clean. There was no remote for the TV, No coffee machine, not enough towels in both the rooms. The full breakfast was a joke, there was only a loaf of bread with stale buttery spread (half of which had the seal opened), no salt, no pepper, no butter and no protein. Fresh coffee but no milk and half-and-half was stale too (was frozen in the pack).. overall very disappointing.. please pick any other hotel, but not this one!!
2/5
James
04/15/2022
The mattress was terrible. The breakfast was non existent.
5/5
Excellent
Zach
04/12/2022
Very Nice!!
5/5
Excellent
Zach
04/11/2022
Nice n fast n easy check in
2/5
Chris and Diana
04/11/2022
Mold on ceiling in bathroom. The breakfast was a joke. They offered honeybuns, coffee, apple juice and toast. Very small rooms
4/5
Good
Lee
04/10/2022
Fine for a budget one night stay right off I81. This is the second time we have stayed here and it seemed like it is improving. The entire second floor is non smoking and was very tidy and family friendly. Breakfast is just packaged pastries, coffee and orange juice.
5/5
Excellent
allen
03/07/2022
price and location
1/5
Kyla
02/21/2022
The room were disgusting, had hair all over everything. Sheets were not changed trash can was full. Food left in fridge.
5/5
Excellent
elizabeth
02/06/2022
It was easy access from the highway and restaurants in walking distance
2/5
Jesse
01/31/2022
Not recommend
There was hair in the bath tub when we got in
our room. Our TV was not working and our refrigerator was warm. when we tried to fix the refrigerator we noticed the knob on the back was broken off. We called the front desk and they did come up and replaced our TV. When the gentleman moved the dresser to get to the TV there was a cigarette behind the dresser, This was a non smoking room! Not a recommended hotel!
3/5
Johnnie W
01/30/2022
Close to Bridgewater College, but this is absolutely a story of you get what you pay for.
2/5
Michael
01/15/2022
Never again
Stayed one night for the last time. One of the beds had been sat in and pillows where a mess. Shower ceiling was molding and falling down. Good thing I was solo because there is no way my wife would have stayed.
3/5
Linda
12/24/2021
The bathroom was not as clean as I am accustomed for a Super 8. WiFi code was not provided. Breakfast was not mentioned at all. Big plus was the softness of the towels.