3.7/5 Fair
983 reviews
Amenities
3.6/5
Cleanliness
3.9/5
Comfort
3.8/5
Condition
3.5/5
Neighborhood
3.8/5
Service
4.2/5
Recommendation
78.5/100

Most Recent Reviews

5/5 Excellent
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Bill
02/14/2024
It was dated but was clean.
3/5
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Lori & Jim
02/02/2024
I felt like I was in a motel 6, but for twice the price.
5/5 Excellent
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Christine Aileen
01/25/2024
I always enjoy my stay here and the breakfast options are a bonus!
4/5 Good
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Jody
01/23/2024
Modest but clean
Modest, but very clean with courteous staff and delicious breakfast. Close to the freeway, but very quiet.
5/5 Excellent
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Kristen
01/01/2024
Great property near the Phoenix Raceway! The staff were friendly and the room was clean.
3/5
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Melissa
12/22/2023
The hotel was outdated, the TV did not work well, breakfast wasn’t that great and there were noisy party people outside my room at midnight. The adjoining rooms did not feel safe at all, I felt like I had to whisper just so I wouldn’t bother the neighbors. The front desk agent kept speaking loudly to her co worker while checking me in, not cool at all in any job! I don’t think I’ll be back.
1/5
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Ibrahim
12/21/2023
Nasty
Worst place ever
5/5 Excellent
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Lisa
12/16/2023
I like the price and the fact it is with 10 miles of family. I don't particularly like the housing area around the hotel and the construction going on. The pungent smell of cleaning products when when first entered the room was a bit over powering.
3/5
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Dana
12/13/2023
Think Twice! Not Safe!
Staff was friendly, the hotel grounds are disgusting! There is dog poop everywhere! Homeless people wandering around. Outside smoking and drinking parties in the parking lot. The onsite bar was blasting music until midnight. No longer a safe place to go!
5/5 Excellent
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John
12/04/2023
We weren't there long enough to truly evaluate but it met all our needs.
5/5 Excellent
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Cristina
10/21/2023
Great customer service
2/5
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BLANCA
10/19/2023
The beds are way too hard and are old
2/5
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Katelynn
10/12/2023
Nothing
5/5 Excellent
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Dawn
10/10/2023
Nice room and neighborhood!
5/5 Excellent
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Greg
09/24/2023
Ashley was amazing!
4/5 Good
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Ty
09/22/2023
It was a perfect stay
5/5 Excellent
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DANNY
09/14/2023
Breakfast was really good and in particular Raelene was really nice and very helpful every morning and kept all the food filled and would even make our waffles for us
4/5 Good
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Alex
09/14/2023
Our refrigerator door didn’t close the bathroom was to small but over all the hotel is to pricey
1/5
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keen
09/10/2023
Terrible
2/5
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Anastasia
09/05/2023
Room overall was bad. Door could see the outside all the way around the door. Could see light thru the AC wall hole. Court yard was a no go for us. Just felt run down not maintained. Food in the attached bar was horrible.
2/5
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Verified traveler
09/02/2023
Frustrating experience
Checked in late and there was only 1 employee. Moved the car and walked to our rooms, but only 3 of the 4 keys worked. Walked back to the front desk, and was given a new room. This key worked, but when I left and tried to re-enter, the key didn't work again. At this point, 2 of the other 3 room keys stopped working also. There was also a beeping smoke alarm in the room where the key was working, and one room didn't have a working air conditioner. I walked back to the front desk and we were given 2 new rooms and a key that would open all of the rooms. I walked back and again had trouble with one of the keys, but the door eventually opened. At this point, we left doors open because there was no way we were going to trust those stupid keys to work, and I didn't want to walk to the front desk again! Such a frustrating experience. We will definitely never stay here again.
5/5 Excellent
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Kristina
08/14/2023
Great!
3/5
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Linda
07/21/2023
The room was little hot, air was on but not cooling off.
5/5 Excellent
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Brian
07/16/2023
Great check in and staff
Check in was smooth and painless staff was very friendly
4/5 Good
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Linda
06/30/2023
Very nice and quiet area
4/5 Good
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Jeff
05/30/2023
Ok but thin Walls you can hear your neighbors!
It was a reasonable nice place, however the second night there were people in the next room who were very loud until after 1am. Very hard to sleep.
5/5 Excellent
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Neal
05/23/2023
Staff is excellent
4/5 Good
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Miriam N
05/09/2023
The surrounding area looks calm and safe.
5/5 Excellent
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Darcy
04/23/2023
I liked everything about the place.
3/5
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Shifton
04/17/2023
convenient
5/5 Excellent
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Deidre
03/28/2023
Check in very quick
5/5 Excellent
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David
03/13/2023
Very nice place to stay for baseball Spring Training in Goodyear. A bit expensive, but entirely comparable with other places in same area during Spring Training pricing.
2/5
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Gwendolyn
02/13/2023
Staff was moderately friendly, breakfast was best western standard. Hotel advertises a gym facility which is no longer open. Rooms are a decent size. The card reader on my door was extremely faulty, I had to have 6 cards replaced in 3d before maintenance was sent to clean it, after which it was hit or miss if it read the card in the first 3 tries of using it (desk clerk stated they knew it needed replacing) TV remote was faulty and again needed replacing. This hotel is ‘motel style’ however it lacks updated security. Doors only had a chain lock as additional security and you could see daylight around the edges of the door. There was a connecting room to mine which again had only an additional chain lock. Rooms had a big sliding glass door on one wall that opened up to a parking lot and a short fence to the houses next door. Parking lot was next to a business park and was very isolated & unsafe feeling if you were returning after dark. Attached restaurant/bar was very dingy and kitchen closed at 10.
5/5 Excellent
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Francisco
02/10/2023
Great!!!
2/5
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Bruce
02/02/2023
There was an odor in tbe room and the ac didn't work.
5/5 Excellent
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Selina
02/01/2023
Very nice place. Very welcoming of pets. Friendly staff. Breakfast was great.
5/5 Excellent
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Luzviminda
01/23/2023
Staff is good excellent service! Property is clean. Love staying at Best Western.
5/5 Excellent
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Monico
12/31/2022
Very good service. Room very clean.
2/5
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Larry
12/14/2022
What A Dump
what a dump! No hot water, fan in the bathroom didn't work. In room coffee maker without a place to plug it into. Drain in the shower didn't drain. Walls are paper thin so you here everything next door!!! Mini fridge compressor was going out so when its turns on it will wake the dead. Ceiling in the room is in need of repair. The owner should be ashamed to ask for the room rate.
5/5 Excellent
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Larry
11/29/2022
Great place
5/5 Excellent
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Robert
11/22/2022
Same dirt was in the corners of the bathroom our complete stay. Had to ask for towels, Shampoo, etc various times. Room needing updating. Breakfast and employee taking care of breakfast were excellent and staff friendly.
4/5 Good
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Dennis
11/20/2022
The staff and owner were excellent
3/5
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Adrian
11/18/2022
The check-in line was awfully long and took forever per person. My room keys were not activated correctly and were told to wait in line again. It took me two hours from my arrival time to when I finally made it into my room. I had to wait in line twice for room key issues. It was very frustrating.
4/5 Good
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William
11/08/2022
didnt like the ventilation, needs ceiling fans, toilet flushing very weak!
5/5 Excellent
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victor
11/04/2022
Everything was close shopping centers
5/5 Excellent
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Ken
10/31/2022
A lot of work has been done to make this place modern, getting there.
5/5 Excellent
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Jaida
10/11/2022
Festival stay
It was great!
4/5 Good
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Karla
10/10/2022
Booked online and was disappointed when I walked into lobby. Area around property looked shady after dark. Was surprised when we walked into the room it was very nice and renovated. Breakfast was good.
5/5 Excellent
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bruce
10/09/2022
It was great when we walked in and knew we werr pretty early for check in but we were able to get our room even without asking and that was great. We really appreciated it.
3/5
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Paul
10/04/2022
It did the job for a place to stay for a few days. Breakfast was ok Im not sure that was real bacon& it was paper thin you could see throught it lol, super cheap sausage patties and The breakfast lady nice and helped with waffles. Pool area was dirty the whole time and never had towels had to continously ask for towels. The maintenance door was open with many tools,chemicals accesible for kids. The hallway was never Vacuumed the 4 days i was there. Housekeeping took all day to get to our room. The AC in the room was super loud the whole time.. Location is good lots of near by places to eat and shop.
4/5 Good
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Robert
09/27/2022
The room was clean and housekeeping came in to make the beds and put new towels in
3/5
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Art
09/22/2022
Didn't like area. Staff was friendly.
4/5 Good
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Cade
09/16/2022
Staff was friendly, and they have a good selection for breakfast.
4/5 Good
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victor
09/15/2022
good value
This is a get what you pay for hotel. No frills. Old but clean, staff was wonderful.
4/5 Good
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Nydia
09/07/2022
Good place
5/5 Excellent
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Sandra
09/06/2022
Was there for family reunion and location was convenient.Breakfast was great,would stay there again.Cost was good.
4/5 Good
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Kat
09/02/2022
The breakfast was really good and I give it a five out of five. The woman who was in charge of the breakfast area was very helpful and accommodating.
1/5
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Brayan
08/30/2022
Horrible experience, guy at front counter was extremely unprofessional, the place itself was nothing like the photos online. Terrible experience over all
5/5 Excellent
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Verified traveler
08/15/2022
Nice Hotel
Nice hotel for a night's stay or two
5/5 Excellent
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Joyce
08/08/2022
This property was in a convenient location. It's an older property, but they have been doing upgrades, painting, etc. It was perfect for what we needed for our weekend trip. The bed was comfortable. The staff was helpful. Breakfast was included.
5/5 Excellent
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Zarinah
08/07/2022
Good over all
Good over all experience… great customer service
1/5
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William
07/17/2022
Worst Best Western ever
It was 114⁰ outside and the AC wasn't even on to cool the room before i arrived. It was also broken. I stayed 2 days and the temperature didnt go below 82⁰ with the AC all the way down. They wouldn't switch me to another room and i didnt have money to just go get a room somewhere else. Worst Best Western I've ever stayed at. Avoid this location at all costs. A roach motel would have been better.
4/5 Good
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Michael
07/16/2022
Quick stay
Quick stay. Front desk staff was very nice
1/5
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CHUMYONG
07/09/2022
Need an update and cleaning.
4/5 Good
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Jerry
06/29/2022
The beds were extremely comfortable and the complimentary breakfast was good. The only critique was that the AC unit was a little rickety and worn. I had a little trouble with the control panel, but after a little finessing I was able to get to set and blow cold air. Overall great stay.
3/5
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Colleen
06/06/2022
Location was convenient. Property is dated, my room had a strong funny order like stale cigarettes even though it was a no smoking room, Amber was very helpful at check in.
4/5 Good
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kent
05/29/2022
for some reason i did not get a wake up call. i watched her type it in if thats what u do.
5/5 Excellent
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Leigh Anne
05/25/2022
The location was close to the interstate and close to our destination.
5/5 Excellent
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Wenda
05/20/2022
All good
3/5
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Verified traveler
05/16/2022
The hotel is old! There are cracks in the walls, paint coming off the walls in bathroom and the toilet sat so lie to the ground that it felt like you was going to fall before you ever sat down on the seat! Also, thus ya a safety issue. There was NO SPRINKLER SYSTEM in the room! Music was VERY LOUD until 10:30pm while people sat in their cars? We did not feel safe as this hotel! The desk clerk how ever was very nice
3/5
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Catherine
05/14/2022
We asked for a king and got a double
4/5 Good
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Albert
05/09/2022
Very nice and simple
4/5 Good
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Carice
05/08/2022
The staff quickly troes to resolve issue.
5/5 Excellent
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Andrew
04/27/2022
Clean rooms.
1/5
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ERIC
04/24/2022
Bird infestation and droppings all over, very unsanitary
2/5
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pamila
04/20/2022
The building wasn’t in good condition, the hallway had a spell
1/5
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Jose
04/04/2022
Terrible experience
This was the worst stay at any hotel I have ever experienced and do not recommend it to anyone. The bed had stains and the sheets and covers appears dirty. The worst part is that my wife found bugs in the bed and the front desk simply shrugged it off like it was no big deal or concern and expressed that I would still have to pay for the room. As a result my trip was cut short and I left home the same night as I could make make arrangements anywhere else in the local area.
5/5 Excellent
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Nancy
04/04/2022
Clean
2/5
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patricia
03/21/2022
Conveniently located. Premises were pretty sad and worn. The air conditioner was so loud and inefficient that it was not useable. TV remote did not work but quickly fixed when reported to the front. A map of the room locations and how to access would be helpful.
5/5 Excellent
Expedia Group verified review
Lynn
03/19/2022
NO HOT WATER TO SHOWER. EXTREMELY DISAPPOINTING AFTER I SPENT ALMOST $300.00 FOR ONE NIGHT OF REST IN THIS HOTEL. THIS IS A VERY, VERY NOISY PROPERTY BECAUSE OF ITS LOCATION NEAR AIRPORTS AND AN AIR FORCE BASE. THE ROOM WAS EXCELLENT - WELL-APPOINTED AND CLEAN. THE CUSTOMER SERVICE WAS EXCELLENT.
5/5 Excellent
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Joshua
03/15/2022
Satisfied
Decent hotel. Polite service and good continental breakfast.
4/5 Good
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Greg
03/14/2022
Nice hotel with nice grounds and pool. COLD unheated pool so couldn't use. Great free breakfast. Nice staff and good location.
5/5 Excellent
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Daniel
03/14/2022
Urban Corner was great!!
2/5
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bob
03/08/2022
There's a night club that had a common wall to our room. The music was very loud until 1 am.
5/5 Excellent
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michael
02/27/2022
It was very clean awesome staff
1/5
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Diodore R
02/27/2022
photos do not represent actual conditions, to late to get another hotel will not stay at this location in the future
4/5 Good
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Candelaria
02/26/2022
I had a room on the 2nd floor. The birds had left their pooh on both hand railings and on the steps. It was a total mess and now where to hold on for balance. It appears that something needs to be place to deter them for hanging around this area.
4/5 Good
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Lorna
02/23/2022
The room was clean and updated. The restaurant closed early on Sunday and didn’t open on Monday or Tuesday so that was a bit of a problem.
5/5 Excellent
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Verified traveler
02/22/2022
Bed not to comfortable
Very nice hotel very clean and front desk staff Very friendly the only thing that we didn’t enjoy was the bed cause it was not comfortable at all
5/5 Excellent
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LUNGALA
02/22/2022
SHORT BUSINESS TRIP - PRESIDENTS DAY WEEKEND
NICE WARM WELCOME AND LOTS OF HELP FROM ASHLEY, EMILY, CJ AND ALL THE FRONT DESK STAFF! VERY NICE PEOPLE!!
4/5 Good
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Vijay
02/15/2022
Value for the money
4/5 Good
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Steve
02/12/2022
OK place to stay
Dated rooms but friendly people. Nice breakfast, functional lobby. Refrigerator and microwave were a bonus.
5/5 Excellent
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Judy
02/10/2022
Staff was great! We thought our cat got out of our room and the front desk asked housekeeping to keep an eye out for it. We later found out he was hiding under the bed. We had to scoot the night stands up against the top of the bed to keep him from going under again. Maybe somehow put something all around the bed to keep pets from getting under? Or just take the sides around the bottom off to be able to see underneath? This was our second time staying at this hotel. Will stay there again too.
2/5
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John
02/07/2022
The beds and mattresses are old very low water pressure in a long time to get hot water
4/5 Good
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Robert
02/07/2022
Squeaky bed
Beds were ways to soft and squeaky
3/5
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Brent
02/07/2022
Room was just ok, nothing more, nothing less. For the price I got what I needed, a place to stay for the night. The staff was great.
3/5
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Denny
02/06/2022
Property is showing its age- lots of wear and tear. Examples: inoperative bathtub stopper causing very slow drainage. Handle missing from one of the dresser drawers. Also, tissues were like sandpaper. Probably a “2” instead of a “3”…
5/5 Excellent
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Judy
01/31/2022
The owner needs to update the shower knobs to ones that work correctly. Trying to figure out how to maintain warm water I literally wasted 10 minutes of my time and water. The faucet leaked after turning it off.
3/5
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Christina
01/30/2022
Friendly staff but the rooms are old and they use A LOT of air freshener to cover up something. At $130/night I would think they could put a little money in to the place. Carpets were dirty, beds were ok. Sheets and towels were clean
5/5 Excellent
Expedia Group verified review
Mary
01/28/2022
Convenience