4.5/5 Excellent
948 reviews
Amenities
4.5/5
Cleanliness
4.5/5
Comfort
4.5/5
Condition
4.5/5
Neighborhood
4.3/5
Service
4.6/5
Recommendation
86.5/100

Most Recent Reviews

5/5 Excellent
Expedia Group verified review
Peter
02/03/2024
…..
5/5 Excellent
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Verified traveler
01/27/2024
Perfect for price, very clean.
5/5 Excellent
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Debra
01/27/2024
Everything was very nice. But the air conditioner was so loud it woke us up all night
5/5 Excellent
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Terry
01/26/2024
It’s a very clean and well maintained hotel. I highly recommend.
5/5 Excellent
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Robin
01/21/2024
Property was clean and comfortable. We brought our dog and the room was conveniently by an exit to take her out whenever needed.
5/5 Excellent
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Karen Marie
01/18/2024
Great accessibility around hotel and in roll in shower accessible room
5/5 Excellent
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Don
01/16/2024
Always a nice hotel. Staff are always knowledgeable and friendly
4/5 Good
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Daniel
01/15/2024
Holiday Inn express is always clean and convenient. It is the perfect fit for me and my family when we travel.
2/5
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Jose
01/14/2024
Door response;
Second day both of my keys stop working. Not the first time. I had to go back from the 3rd floor to the front desk, NOT easy for a disabled veteran... 😡😡
5/5 Excellent
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Shelly
01/07/2024
It is very clean
5/5 Excellent
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marco
01/07/2024
Property was clean and excellent condition. Great little breakfast buffet with a friendly staff.
4/5 Good
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Alixbi
01/06/2024
They property is nice, beds are comfortable the only thing I dind like is that is a gas station by the hotel and people out there where super loud with their cars Im sure they were some racing after midnight
4/5 Good
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Angela
01/05/2024
The hotel staff and cleanliness of the premises and rooms were great. Spacious rooms and comfortable bed. The breakfast was good but didn’t offer variety unlike other Holiday Inn Express Ive visited in the past. Overall we had a great experience.
5/5 Excellent
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Gary
01/01/2024
Visited family on this trip. This hotel was near many of the local shops and the mall nearby has a movie theater and bowling alley for entertainment
1/5
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Saaransh
12/28/2023
Bad expeqrience
Ants infestation in the room we stayed. We were provided with another room adjacent to the room we stayed and ants were roaming all over the desk near the TV. horrible experience.
5/5 Excellent
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Ky
12/24/2023
Very nice and friendly
2/5
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Nicholas
12/24/2023
Our room had bugs on the wall and around AC unit.
5/5 Excellent
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giuseppe
12/20/2023
Very good
5/5 Excellent
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Michael
12/04/2023
Very well kept.. Clean, Safe and quiet!!
5/5 Excellent
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Jimmy
12/02/2023
The whole stay was nice as always.
5/5 Excellent
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amaris
11/27/2023
Very clean and good breakfast
5/5 Excellent
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Anupam
11/25/2023
This was an excellent stay during Thanksgiving week. Very close to Legoland and Peppa Pig park. It took us approx 12 minutes to get to the parks. Hotel is also on walkable distance to publix and restaurants
5/5 Excellent
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Madelene
11/20/2023
Nice hotel for the price
Rooms were nice and clean, staff were helpful and polite. Breakfast had a nice selection. Everyone very friendly!
5/5 Excellent
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Verified traveler
11/18/2023
The hotel was very clean and comfortable. Staff were friendly. Rate was high considering location.
5/5 Excellent
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Jodi
11/18/2023
We went to a wedding near the hotel was very clean the staff was friendly. My husband dropped his bank card in the parking lot coming back from the reception and Jason picked it up and made sure to bring it to our room with a note. Great customer service.
5/5 Excellent
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Claudia
11/12/2023
Fast check in and very Clean hotel
4/5 Good
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Laura
11/09/2023
The rooms look recently renovated with a spacious, large floor plan. I especially loved having a Keurig coffee pot in the room. Breakfast was well stocked and had lots of options. Staff was very friendly.
5/5 Excellent
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Elizabeth
11/07/2023
Excelente property, clean and safe. Staff was fantastic and the bread fest was really good.
2/5
Hotels.com verified review
Jerelyn
11/06/2023
Great location no do great hotel stay.
The hotel was clean upon entrance. The front desk woman was not very pleasant and was not the friendliest. The room had a bit of a smell to it. The refrigerator made a roaring sound the entire time. The bathroom was nasty. It was a hair in the tub and on the side of the toilet. Staying on the 2nd floor, people were running on the third floor, it was so bad a call was made to the front desk.
4/5 Good
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Yeimmy
11/03/2023
Traveled with kids, we loved the pool and the hotel was clean and well equipped. The only thing was that breakfast ends too early (9am) Guess should have a bit more time to rest and be able to get a fresh cup of coffee. But overall the hotel was excellent.
5/5 Excellent
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Stephen
11/02/2023
Good Stay!
The staff were cordial and professional, the room was clean, the bed was comfortable, and the breakfast was very good. One minor issue was the shower handle fell off and we advised the front desk the next morning so it could be fixed. The price was a little higher than we have paid for similar rooms at other hotels.
5/5 Excellent
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Marc Joseph
10/30/2023
Great place to stay
4/5 Good
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Marissa
10/29/2023
We’d come back
The hotel was good and the staff extra friendly. Unfortunately we had noisy neighbors in the middle of the night, but that’s a risk at hotels. The breakfast pretty good, too!
5/5 Excellent
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Verified traveler
10/28/2023
Good family hotel
Well kept hotel. TV has HDMI option. Hot breakfast.
5/5 Excellent
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Megan
10/22/2023
Always clean & reliable
We enjoyed our stay as we have done many other times while visiting Lake Wales area. Highly recommend.
4/5 Good
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Carmen
10/19/2023
Staff very friendly. Clean room. Good breakfast. Did not use the pool-- no privacy in the pool area.
5/5 Excellent
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Daniel
10/19/2023
Clean Friendly staff central location to all attractions. Would definitely stay there again
5/5 Excellent
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Colleen
10/11/2023
No ice water in the morning. Front desk said it doesn’t come out until afternoon. Ridiculous
5/5 Excellent
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Barbara
10/09/2023
Great stay.
Was just the needed place we needed to rest after attending a local wedding and a four hour drive. Traci, the check in concierge, was friendly and made us feel welcome. Breakfast was good but wish we had waffles.
5/5 Excellent
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Hildyn
10/08/2023
I love , how clean and friendly the staff was, the room amazing and the breakfast delicious, thanks
5/5 Excellent
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Noemi
10/06/2023
Highly recommend it, very clean and updated. Lovely. Easy check in.
5/5 Excellent
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Lisa
09/24/2023
nice people
5/5 Excellent
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JENNIFER
09/22/2023
.
5/5 Excellent
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Fernando
09/10/2023
Everything was good love the hotel a good place I will go again soon.
5/5 Excellent
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Dairet
09/08/2023
I love this hotel. I will repeat. Really close to Legoland, great breakfast
5/5 Excellent
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STEPHANIE
09/01/2023
Very Happy!
We booked this hotel to get further away from the hurricane in Florida. The staff were excellent and extremely helpful! THANK YOU!!!
5/5 Excellent
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Jazmin
08/27/2023
We like the pool and the in house laundry room to wash and dry clothes while staying
4/5 Good
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Michele
08/26/2023
We stayed a week here while visiting our son and I can say that the front desk staff and housekeeping went above and beyond what we expected. Being in one place for a week in a hotel room can cause challenges. The desk staff was more than willing to accommodate us when we needed. There was one particular women who worked breakfast in the morning that was a big grump! I’m not a “morning person” but her attitude was not very appreciated.
5/5 Excellent
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Kimberly
08/23/2023
Liked the large attached bottles of body wash, shampoo and conditioner instead of the small disposable bottles. Liked having USB charge ports as well as outlets in room.
5/5 Excellent
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David
08/15/2023
From check-in to check-out it was a great experience, clean quiet, places to eat that were walkable, shopping was walkable.
5/5 Excellent
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diana
08/06/2023
Nice staff, very clean and very spacious room
5/5 Excellent
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Jessica
07/31/2023
This place was great for the price
5/5 Excellent
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Alma
07/24/2023
First of all, they have an amazing breakfast, everyone is very cordial. Products that they use are very nice for the shampoo, conditioner body wash, etc. etc. Also, very impressed that if you forgot your toothbrush comb minor little things that they have them available for you at the front desk really enjoy this holiday inn express. I’ve stayed here before.
5/5 Excellent
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Ranana
07/24/2023
Property was clean and well updated. Will stay again.
5/5 Excellent
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Indika
07/21/2023
Staff was amazing and friendly. This hotel had one of the best hotel breakfasts we’ve ever had. Lots of great quality options, tasty too. Check in and check out were easy. Rooms were a nice size and clean. Had lots of great amenities. Location was perfect for LegoLand. We will definitely be back.
5/5 Excellent
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Terry
07/20/2023
Family Vacation
Overall GREAT place to stay for Legoland.
5/5 Excellent
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Kayla
07/18/2023
Just stayed here for a family trip with my mom and kids. Staff was friendly and helpful. We had an incident in the pool and although it wasnt taken care of right away the GM made sure it was taken care the next day and we are grateful for that. Overall experience was fun and pleasant.
5/5 Excellent
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Lorena
07/16/2023
Excellent, front desk ladies very nice and kind. CD movies available s for free, hotel is very clean, good breakfast, all employees are very nice. Excellent location, you have an I Hop and gas station just right the corner and other restaurants and stores around.
5/5 Excellent
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Freida
07/12/2023
A very kind check in hotel staff member went out of his way to provide a walker for our family member who was celebrating her 75th birthday. We were very appreciative.
3/5
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Arsalan M
07/12/2023
Room smelled like a cigarette. The shower area had lots of mold around the edges. We paid way too much for the value received.
3/5
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Sylvia
07/11/2023
location was close to everything
4/5 Good
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Yanay
07/02/2023
We stayed with families and friends to visit Legoland and the location was perfect. Excellent conveniently for bed and breakfasts. Highly recommended
5/5 Excellent
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Paul
06/30/2023
I was impressed with the breakfast.
5/5 Excellent
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Jose
06/26/2023
Cleanliness throughout the Facility
4/5 Good
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Nadia
06/13/2023
I have no complaints, my stay was pleasant and yes, I would stay here again.
5/5 Excellent
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Kimberly
06/09/2023
The air conditioner was cool and effective, the bed comfortable, and the walk in shower was perfect. Breakfast was hot and tasty. We will definitely stay here again!
5/5 Excellent
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Carole
06/05/2023
Updated, clean and a nice place to stay.
5/5 Excellent
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Allan
06/03/2023
It was what I expected of this type of hotel
5/5 Excellent
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Mona
05/25/2023
Great Stay
Excellent… front Desk person very accommodating and helpful… hotel was new, fresh, clean and conveniently located…
5/5 Excellent
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Verified traveler
05/21/2023
Friendly staff, room well organized, the area has everything needed with a mile. Definitely will recommend.
5/5 Excellent
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Lloyd
05/17/2023
Really nice hotel, staff were all very friendly, and breakfast was awesome each day. Rooms are nice and clean.
5/5 Excellent
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Dawn
05/14/2023
Happy with my stay .
I was satisfied with the stay , service, and cleanliness.
4/5 Good
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Diana
05/11/2023
Great quiet place.
5/5 Excellent
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Tiffany
05/07/2023
The only thing i dont like about this property upon check out u want to shower housekeeping give u a hard time about a washcloth and towel.
4/5 Good
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Sally
04/29/2023
Close to shopping.
5/5 Excellent
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Pamela
04/29/2023
Well maintained hotel. Great breakfast.
5/5 Excellent
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Vanessa
04/28/2023
Great small hotel. Really close (10 min in car) to Legoland and Peppa pig park. The street were its located has everything you would need. Very kid friendly, the breakfast buffet was great and the rooms were super spacious and clean. The staff was very friendly! Will definitely will be staying here again when we take our daughter to those parks.
3/5
Expedia Group verified review
Lourdes
04/24/2023
One of the bed sheets had a rather large make up stain. It appeared to.have been used by another guest! .This is totally unacceptable!. I am sorry I did not report it or take a picture. We stayed at your hotel years ago.. not the same!
4/5 Good
Expedia Group verified review
Rachel
04/21/2023
Great property if you are in the area. A few walkable places around to get food and shop at Kohl's. Breakfast was decent and offered different options. Pool area is small but worked for us as we were the only ones in it at the time. Room was clean and house keeping was friendly and nice. They do have a small area where you can buy snack and drinks in the lobby. Gym is pretty small as well. Overall a great stay for legoland/ peppa pig, it was about a 15 min drive to and from the theme parks.
1/5
Expedia Group verified review
Verified traveler
04/18/2023
What a Joke. Dont book through Expedia. We didn't get any emails and had no idea what was going on or where our reservation was and ended up having to pay for two hotels because we couldn't find any reservations or information on this one.
5/5 Excellent
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Wendy
04/18/2023
The staff was very polite.
1/5
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Teresa
04/17/2023
N?/A
5/5 Excellent
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Joel
04/16/2023
Awesome
5/5 Excellent
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Robert
04/15/2023
it’s a nice Holiday Inn Express. A bit overpriced
5/5 Excellent
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Derith
04/12/2023
Clean
1/5
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David
04/10/2023
I have spent about 80 nights in Holiday Inns over the past 14 months & have been completely satisfied. However, on check in to this hotel, the beds were made but looked like someone rolled around on them after they were made. Disappointed.
4/5 Good
Hotels.com verified review
Roxann
04/08/2023
Spring Break 2023
The hotel was located near the attractions we planned to visit. Conveniently located near a strip mall for fast food and grocery store. Would definitely book at this hotel again.
4/5 Good
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Joesph
04/04/2023
very comfortable room
5/5 Excellent
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Tanya
03/31/2023
A great place to stay if you need to visit the area. Clean and fresh with a breakfast.
5/5 Excellent
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Christine
03/24/2023
Nice luxury beds and bedding, slept great. Close to Peppa Pig Theme park. Stayed with family. Real people at check in. Lego sculpture in lobby made a great photo op with my grandkids. Hot breakfast included.
5/5 Excellent
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Clare
03/15/2023
Very clean, quiet,friendly staff
5/5 Excellent
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Paula
03/08/2023
Excellent Stay
The staff is amazing! The room is immaculate & comfortable! The breakfast buffet is incredible. Will stay there again next time we go to LegoLand!
5/5 Excellent
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Jennifer
02/27/2023
Easy check-in, spacious room, good breakfast offerings
5/5 Excellent
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Alan
02/21/2023
The property was well maintained inside & out. Location of property off of HWY 27 was somewhat difficult to find. Only one small combo sign with other retailers of the area made it difficult to know the location of the hotel from HWY 27.
4/5 Good
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Wendy
02/07/2023
Very nice staff. Everything in good condition. Efficient room. Very clean.
2/5
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Eugenia
01/21/2023
Would not stay again
Our stay was like having a room on the track at the Daytona 500 with a bed that felt like sleeping on plywood
4/5 Good
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juanita
01/18/2023
Property and staff were nice
3/5
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liz
01/08/2023
Tub was clogged.
4/5 Good
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Gerald
01/04/2023
Business Trip
The hotel was very nice and met my needs.
4/5 Good
Expedia Group verified review
Deborah
01/03/2023
Our window was defective on the outside and made it difficult to see out of to view our vehicle. Furniture items disposed of by people back of hotel but these did not overall reduce our overwhelming approval of the facility.