3.9/5 Fair
954 reviews
Amenities
3.8/5
Cleanliness
4/5
Comfort
4/5
Condition
3.8/5
Neighborhood
3.8/5
Service
4.1/5
Recommendation
82.8/100

Most Recent Reviews

5/5 Excellent
Expedia Group verified review
Amy
01/02/2024
Nice
5/5 Excellent
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christina
12/30/2023
Great staff. We had to add a night to our stay and they got us set up to be able to stay in the same room instead of having to check out completely and move to a new room. Very friendly and helpful staff.
3/5
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Melissa
12/29/2023
Convenient location. Good breakfast. Simply appointed rooms. Allows dogs. Beds are not at all comfortable - too firm. Because we stayed for 6 days, it was an issue because we never got a good night’s rest.
1/5
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Diane
12/27/2023
Awful!!!!!
I was charged $122 for a room that I couldn’t use. Full price. Snow blizzard and the freeway was closed. I canceled early in the morning and I was still charged. The LaQuinta has terrible policy. I will never use this motel again..
4/5 Good
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Shari
12/08/2023
The eggs wasn’t the best but the bed was comfy and everything else was great. I would stay here again. Front desk reception guy was friendly! Hotel was quiet.
5/5 Excellent
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Laurie
12/08/2023
Great pet friendly hotel
I always stay here while passing through Kansas City because it’s easy to get to, clean and pet friendly.
4/5 Good
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Cecil
11/28/2023
Fresh paint and some renovations were good. Lighting in main room was inadequate for reading/work. Soap bars were too tiny to hold. No body wash in room.
4/5 Good
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Brooke
11/27/2023
The staff was very helpful. The building seem to be a little outdated and needing new paint.
5/5 Excellent
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Laurie
11/23/2023
I’m a single woman who loves road trips with my dog. I stay here every time I go through Kansas City because it’s pet friendly, easy off and on the interstate, very clean and the staff is always friendly and helpful.
5/5 Excellent
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Catherine
11/02/2023
No complaints!!
Our stay was great. No complaints. It was very clean. Staff is friendly.
5/5 Excellent
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Gaylon
10/31/2023
Needs updating and parking area needs a good cleaning.
4/5 Good
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Lori
10/27/2023
Suited our needs for a convenient overnight stop
5/5 Excellent
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Glen
10/16/2023
Everything was great and staff very friendly
5/5 Excellent
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Deborah
10/15/2023
Very comfortable room and clean.
5/5 Excellent
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barbara
10/13/2023
very clean and quiet'
1/5
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Heidi
10/02/2023
I've stayed here several times, the room was not clean and dated, also very noisy. You can hear people coming and going all hours of the night and if someone is walking in the room above you. Room was very expensive and not worth the price paid.
3/5
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Patricia
09/26/2023
Just a one night stay on our drive of the old route 66 trip
3/5
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Kathleen
09/20/2023
Clean but old. Read several reviews before booking stating it was nice & remodeled but was not impressed when we got there & definitely would not of paid the rate I did had I known. Ok for 1 night but will not stay at again.
5/5 Excellent
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April
09/15/2023
Good customer service and nice rooms.
4/5 Good
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Laurie
09/14/2023
Great place to stay in KC
It’s the perfect halfway point on my trips to Kentucky. It’s clean and comfortable. It’s close to the interstate and very easy to get to but you don’t get much traffic noise.
5/5 Excellent
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Alfred
09/10/2023
Clean room,
5/5 Excellent
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Michael
09/05/2023
Nice stay, nice place, nice people
The room was spacious, clean and pleasant. Bathroom was nicely appointed. Service staff were excellent. Friendly, courteous and knowledgable a bout the surrounding area.
5/5 Excellent
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ReneeMarie
09/04/2023
The pool was clean and the staff was great
4/5 Good
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Laurie
09/03/2023
Great place to stay
Traveling from Nebraska to Kentucky, this is almost exactly halfway. I’ve stayed here many times and never had any complaints. They’re easy off and on the interstate and they’re pet friendly.
2/5
Expedia Group verified review
Mary
09/03/2023
The property when you walked in had a sewer smell.. the hallways and elevator had a horrible smell.. I got to the area 30 min before my check in time and they made me pay a extra $20.00! I have stayed in some very nice hotel/motels and never paid a extra anything to check in a little early! There was a leather or pleather recliner in my room that looked like it was used for more than sitting or relaxing.. bed is hard as a rock. Will not be back! I sucked it up for one night.
5/5 Excellent
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Steven
09/01/2023
Great place and good price
Customer service great. Very clean
5/5 Excellent
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Megan
08/27/2023
The La Quinta was the perfect stay! Everything looked and smelled extremely clean. The facilities were kept in tip top shape. Breakfast was an added bonus! Not to mention the price was just right!
2/5
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Mikaylah
08/27/2023
Lobby area was very nice. Got to our room and was definitely not impressed. Carpet was super filthy my feet are black fromqalking barefoot on it and my husbands wheelchair was putting dirt tracks on the tiled area.
3/5
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Bert
08/27/2023
Disappointed
Room was drab, wall socket separated from the wall behind the bed. Somewhat musty.
5/5 Excellent
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Alan
08/26/2023
Nice clean hitel. Friendly staff. Nice rooms. Great breakfast.
1/5
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Kevin
08/19/2023
The light near the bathroom didn’t work and there was two floor tiles that were loose. We told them about it and they didn’t care. They except pets but don’t allow them to be left in the room unattended even if they are in crates but charge a fee for pets, what for!! Why would someone want to pay a pet fee at this motel if they have to take their pets with them everywhere they go. That makes no sense, people get pet friendly hotels so they can enjoy things like a wedding, sporting events, anniversary or an unfortunate funeral! How are you supposed to take pets along to things like this!! I really think this hotel need to work on there policies and customer service, won’t stay here again. Also I know it is legal in Missouri to smoke weed but this is a no-smoking hotel so why did we smell weed everyday that we were there, guess they don’t care if people smoke. Like I said they really need to do better!!
3/5
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Kerry
08/18/2023
Ok stay, easy access on and off interstate. No problems with stay.
5/5 Excellent
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Mark
08/15/2023
The person at the desk was pleasant and quick and the room was clean
5/5 Excellent
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Jacqueline
08/14/2023
We had our dog and they were great!!!
5/5 Excellent
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Benjamin
08/08/2023
My wife and I were road-tripping with our two pets. This was the best hotel we had stayed at yet! The room was very clean, comfortable, and spacious. The whole hotel was clearly recently renovated. The area around the hotel was great for walking the dog for a bathroom break, and the breakfast was decent for the price point. Great value for the great price. Would stay here again for sure.
5/5 Excellent
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Kristi
08/06/2023
Concert weekend getaway
Nice updated hotel. We had requested to check in early and were informed that we could for a $40 cost, not worth it for 1 hour early. Room was nice except for the bed which was horrible. Thought it would be softer to sleep on the floor. Shower had nice water pressure. Pillows were nice. Housekeeping started vacuuming and cleaning at 8 am on a Sunday morning.
4/5 Good
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Denise
07/30/2023
Overall, a great value for the money. My only complaint is that two of the three small bottles in the bathroom (shampoo and lotion) were obviously used before and mostly empty. I would definitely book again.
4/5 Good
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Jonathan
07/27/2023
Slightly musty smell in the room
5/5 Excellent
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Verified traveler
07/25/2023
Very clean and quiet
5/5 Excellent
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Christopher
07/20/2023
In town visiting
It is always a great experience staying at this hotel when in town. The staff at check in are always polite & easy to work with. The rooms have always been very clean and ready for our arrival. I have stayed in a king & 2 queen bed rooms & both have plenty of space to move around the room. Breakfast has a variety to offer up from your basic items to hot food to make your own waffles.
5/5 Excellent
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Lim
07/18/2023
The room is clean
5/5 Excellent
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chanda
07/11/2023
Very nice hotel, super friendly front desk
3/5
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kellie
07/09/2023
Make sure you get the room you booked
At check-in, our room wasn't ready. Then after booking on hotels.com for 2 queen beds, they gave us a 1 king bed room. But that room wasnt ready either. We waited an hour and a half to get to our room. Many other families had to wait, also. We didnt make it on time to the first opener at our concert because of the delay. The room was clean, but the furniture is old and banged up.
5/5 Excellent
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Aaron
07/06/2023
Quick access to the freeway without the freeway noise
5/5 Excellent
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Mark
06/22/2023
Nice stay at a clean and quiet hotel
Just an overnighter as we were driving cross county. Staff was friendly, room was spacious and clean, and hotel was pretty quiet. Traveled with our dog and would recommend this hotel to fellow travelers with pets. Breakfast was good as well.
5/5 Excellent
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Robert
06/18/2023
The property was pretty quiet. We had an issue with the first rolm we were put in. The air conditioner was making loud noises so they came and checked it out then had us go down so they could move us.
5/5 Excellent
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Daryl
06/14/2023
I had had a Horrible experience down the street at quality inn. Expedia advertised 300 sq ft for a room that was just 10× 12. I called expedia and ein and elvis were fantastic. I was in the process of getting a different room when we were cut off. Thats when i got kenia. She was rude and condesceding. I kept asking for her supervisor and she said that she was the same as. I screen shot the whole conversation. She made me cry. My luggage wouldnt even fit into that tiny room. Ive never been treated so horribly in my life. Finally i told her to keep the money, walked out made a reservation at la quinta... was met with a friendly helpful face... stayed there 5 days! Their breakfast was better than average had the best staff. Clean and well kept. I moved into a Huge 246 square foot room and loved it! I will definiately stay there again!!! Thanks la quinta! Expedia.... i dobt i woll use again after the treatment i recieved from kenia i dfiniately have pictures showing the horrid tiny room. The screenshots of how helpful Syed and Elvis were... and how Kenia made me feel like i was an ignorant grifter that couldnt add sq feet. The thing is the employee at quality inn was nice enough. I would have gladly paid to upgrade my room. I still feel like crying reading how she verbally assaulted me.
4/5 Good
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Jodie
06/12/2023
Nice hotel. My only complaint was the water pressure in the shower was awful.
5/5 Excellent
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Vivian
06/12/2023
Employees were all friendly and professional. Everything was very clean. Pillows were great and bed very comfortable. We would recommend hand holds around the bathtub for safety in the shower. Would be nice to have had a full length mirror.
5/5 Excellent
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Denise
05/28/2023
Staff was helpful and friendly. Property was clean and. Ice. It's a convenient location.
5/5 Excellent
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Ellen
05/16/2023
Wonderful Establishment
Very impressed. There was not one thing to complain about. I had a dog with me and it was so quiet that he did not bark then entire night,
4/5 Good
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ashley
05/08/2023
Was a lil dirty in the bathroom, hair was under a section of the sink. Couldn’t check in early (requested to check in an hour early) without paying a $20 per hour early.
3/5
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KELLY
05/05/2023
Hotel is aging, needs renovation. Front desk staff were outstanding!
1/5
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Verified traveler
05/04/2023
Terrible! Not worth the money
The TV didn’t work. A/C was also lacking. Shower was backing up…Extremely loud. Very run down. Would never stay here again. Not sure if all La Quintas are like this one but would think twice to stay at one again. Location is good off the freeway, but you hear freeway noise all night.
5/5 Excellent
Expedia Group verified review
Sherrine
04/19/2023
I enjoyed my stay very much. The hotel is very clean and modern-looking. Nice warm breakfast and daily cleaning service. Convenient to I-70. I will definitely stay here again when I come to KC.
4/5 Good
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Cindy
04/18/2023
Overall our stay was good. The room placement was not the best. We could hear people talking and such outside our window which was right by the entrance. Also, too close to the breakfast area where we could smell the food in our room. Also, the lobby had a very strong perfume type smell. Did not like that at all.
5/5 Excellent
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Tilan
04/18/2023
It was a good stay
3/5
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Doug
04/09/2023
The property is in need of much improvement! The people working there are fantastic! Shout out to Frankie and others for all their hard work. The owners of this property need to wake up and invest. I will not stay there again.
5/5 Excellent
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Jacqueline
03/20/2023
Hotel was clean and great! Staff was super friendly and breakfast was great!
5/5 Excellent
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Debra
03/01/2023
The young lady at the front desk had a very nice disposition and was very helpful. Check in was efficient. Property is very clean and is a great value for everything it offers
1/5
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Mandi
02/20/2023
Desk clerk upon check in double charge for room. Tried to correct it but charged again for the “refund”. Elevator had a horrible smell so took stairs all weekend. Stairs had an odor also but didn’t feel trapped. Tried on Saturday to charge me for room again. Spoke with different desk clerk who couldn’t do anything because her computer didn’t show charge but I could show my online banking. The multiple charges trigger fraud alert on my card and froze it for a holiday weekend. It’s currently still frozen. Would not give me itemized bill at first. I couldn’t go elsewhere cause they had messed up my card.
2/5
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Kurt
02/16/2023
For a smoke free property our room was definitely smoked in. Was given another room on the noisy side of the hotel with highway noise all night
5/5 Excellent
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Mary
01/29/2023
very friendly and helpful staff. I am using a walker and the front desk person brought my case in from the car. awesome!
1/5
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Shawn
01/25/2023
Lady at front desk named Frankie is the rudest, and most unprofessional person i have ever seen. She gave us the a totally different room than what we reserved. Then gave us the wrong room keys 3 times. She also told us that she thought it was funny because she tried to switch our room. She also tried to charge us for 2 rooms when we only needed 1. She also is very rude to customers. Pretty sad when the housekeeper was apologizing because of the way she was talking to my wife and I.
5/5 Excellent
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Judy
01/21/2023
Great place. We were there only 1 night. Breakfast was very average.
5/5 Excellent
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Leonard
01/18/2023
Outstanding. Never stayed in so clean a hotel room before over many years traveling.
4/5 Good
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Michael D
01/01/2023
Staff was very friendly. It is a pet friendly so keep that in mind when you hear dogs barking early in the morning.
4/5 Good
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Madison
12/12/2022
The location was very convenient. The bed was comfortable and we slept really well. Overall it felt like the room was clean, but the property itself felt very dated and sort of grimy in some areas. The staff was friendly and welcoming! We were happy with our stay.
5/5 Excellent
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Jeff
12/12/2022
.
4/5 Good
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Marilyn
11/29/2022
I will come back
They were a very friendly group at the front desk. The room was clean and everything worked which was great. I would stay there again.
5/5 Excellent
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Joseph Robert
11/29/2022
Property felt clean and safe
5/5 Excellent
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Marjorie
11/27/2022
LaQuinta lived up to comfortable beds. This is the very most important item for a 92 year old woman. The staff was so helpful. The property has been completely reconditioned and very clean.
5/5 Excellent
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Laurie
11/23/2022
Best pet friendly place in Kansas City
As a person who travels alone with a dog I always need a pet friendly hotel. This hotel is everything I could want. It’s clean, convenient to the interstate and pet friendly. The staff is always very nice. Checking in and out is quick. It’s a great place to stay.
5/5 Excellent
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Eric
11/19/2022
Very nice hotel located close to I-70. Was quiet, clean and safe and the staff was very friendly. Excellent breakfast also.
5/5 Excellent
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Aaron
11/14/2022
Very nice parking, very convenient location, staff was extremely friendly. overall a good trip.
5/5 Excellent
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KIVA
11/06/2022
The room totally exceed my expectations and was super clean and nice, check in was smooth and fast
5/5 Excellent
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Verified traveler
10/23/2022
Staff was friendly and room was clean.
5/5 Excellent
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Rebecca
10/23/2022
The property was clean and well maintained. The beds were comfortable. We all slept very well even though you could hear the highway from our room. The room was nice and dark at night. Breakfast had various options and there was a staff member who was helpful when things ran out.
3/5
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Tammy
10/21/2022
Lack of service, charged for cleaning, needs updat
The room was a bit old and run down. No one was ever at the front desk. Never saw a housekeeper, and nothing was cleaned when we were gone. We stayed with 3 little kids, one with autism. After checkout, we were charged an extra 100 dollars for cleaning. We were told it was because of play dough. The floor was a bit of a mess as well, but no one came in and vacuumed for the 4 days we were there. This was our 2nd time staying there. Had better service, and a better room, the first time. Won’t stay again.
3/5
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Renee
10/15/2022
Staff was fine. Room was well worn. Needs more lighting in parking lots. Food was not good, poor selection & quality.
4/5 Good
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Christopher
10/15/2022
A night while in town
Room was nice with a lots of extra floor space being a king suite. Very clean and comfy bed.
5/5 Excellent
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Julian
10/04/2022
Very comfortable place to stay on our road trip. We had been driving all day and this inn was a great find. Nice breakfast and quiet place to stay the night. In room coffee and tea was a lovely surprise.
4/5 Good
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Robbie
09/21/2022
Motel was clean, on a quiet area. Room was clean and bed was comfortable. Will definitely stay here again on next trip
1/5
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Steven
09/19/2022
Big Mistake
This was the worst motel stay, we've experienced in sometime. The front counter host acted as if he was doing us a huge favor just checking us in. The elevator smelled like dirty wet dogs. The purple palace paint scheme had us wondering just what kind of motel we had checked into and was not relaxing at all after a long day's drive. The room across from us hosted two large dogs that barked when we left or entered our room and randomly throughout the night. The air vent in the bathroom was disgustingly covered in dust clumps, that fell on your head when you went into the bathroom (this would have been easily fixed with a vacuum hose and brush). The tiny slivers of soap barely lasted for one shower. The only good thing about the stay was the breakfast which should have been open earlier than 7, as a group of travelers were already lined up at 6:45. All of the other motels we stayed at were open at 6-6:15 for breakfast. Based on the quality of this motel it was very much overpriced for the stay, and it will make us think twice about staying at another LaQuinta in the future.
4/5 Good
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Richard
09/18/2022
It's ok.
Surprised with room size, but near the ice machine which was very noisy. Close to the highway and you can hear it quite well.
3/5
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Adam
09/17/2022
Extremely loud. Every time someone opens their room door, it echoes down the hallway. I could hear people pee in the neighboring room. AC was set to freezing, and you could not adjust it or turn it off. Floor was quite dirty. The mattress was super comfortable, but the pillows were so hard they give you a headache. Very sketchy area….
4/5 Good
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Shawn
09/12/2022
3rd time staying here with our pup and it is a fine joint to stay at. It just happens to be right at 9 hours for our yearly travel home and back and takes pets. Good beds. Tidy. Only thing is we paid a few dollars for an upgrade to executive room and that was a mistake - i think they shrink the bathroom to an unreasonably small size to squeeze in a sofa none of use and its just not that great of a design. All in all we like it and would stay again.....in a regular room.
5/5 Excellent
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Seth
09/11/2022
I felt the room was very clean, we didn’t use the pool but it looked good, hall ways were clean. We had an early flight and did have the breakfast but they also have a little snack station by the counter, items for purchase. Check in was quick. Some reviews complain about a chlorine smell I didn’t notice. The halls have a clearer perfume smell but it wasn’t to strong and it’s better than smelling like ass!
4/5 Good
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Delina
08/29/2022
Breakfast was great! We shall definitely drop by nextime
1/5
Hotels.com verified review
Paula
08/21/2022
Everything was damp
It was pretty terrible. After a 9 hour drive with my husband and dog, I really expected to come into a decent place. I didn’t expect a 5 star or anything but the room smelled terrible. Everything was damp. Sheets, towels and the air. The AC wasn’t working properly, and they tried to cover up the smell of the room with scented aerosol which in return gave us a headache. Very uncomfortable stay. I let them know in the front office before we left and they didn’t even offer to take off the dog fee for such a crappy stay. So customer service could use a little work.
4/5 Good
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Richard
08/08/2022
Really convenient - just off I-70. Clean; ample choices for breakfast; comfortable bed. Our only complaint was the really small bathroom. It was challenging for both of us to get ready quickly, particularly with the layout of the sink/shower/toilet.
3/5
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Verified traveler
07/31/2022
The man who checked us in (Ken) didn’t even look at us and maybe said 3 words while checking us in. Seemed like he really hates his job. The hotel itself was just ok. The bed felt like we were sleeping on a box spring mattress. The room was spacious and clean, but the door looked like it had been kicked in before. It did not close right and it let a lot of hallway light into the room.
4/5 Good
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Rasheedah
07/27/2022
The front desk guy handled my check-in quickly. The halls and doors could use a more regular cleaning. But, the room was clean. The only thing that wasn't was the Keurig. It was so gross inside, there was no way I was going to use it.
3/5
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Melissa
07/25/2022
Jack Hammer AC Unit
The hotel it's self was in great condition, the staff was friendly as well. However...the toilet ran constantly and the air conditioning was god awful! The sound of the air conditioner was like a jack hammer, when it would shut off and kick back on it would wake us up every time! I made sure to let the desk clerk know to have this looked at. Was my stay enjoyable, not in the least bit. Won't be staying there again.
5/5 Excellent
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Jeanne
07/24/2022
Pool clean. Good breakfast with a nice variety.
5/5 Excellent
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Laurie
07/23/2022
Great hotel conveniently located
Traveling alone with my dog made finding a nice hotel a bit of a challenge. This pet friendly hotel was as close to perfect for us as I could ask for. If I had to find one negative thing it would be that the bed was just a bit too hard. I will definitely stay here on my next trip through Kansas City.
5/5 Excellent
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Cheryl
07/17/2022
Staff, room was extremely nice. Only negative…hot breakfast was disappointing, waffle iron hot & ready to go, batter dispenser apparently did not work although clearly had been used prior to our 8 o’clock arrival to breakfast. Why have waffle iron hot if waffles not available. Had to wait on biscuits to come out of oven. biscuits not near sausage gravy when finally did come out. Had to ask for utensils to be replenished. Breakfast lady was very pleasant, even though breakfast was somewhat disappointing. However, would stay at facility again & would recommend.
4/5 Good
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Michael
07/15/2022
It was about what I expected for a La Quinta. Most of the staff was friendly. But we saw a family get complained to by a staff member and a guest at different times because they were talking to each other at breakfast and a kid ran down the hallway at 8pm. I guess kids aren't welcome here.
5/5 Excellent
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Keith
07/14/2022
Great property
3/5
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Trish
07/11/2022
Three families staying here for family reunion. Staff not patient at all with little kids. Always felt unwelcome.