4/5
Good
Mary
02/18/2024
Clean and convenient. Dining area very clean and good food. Great staff. Is an older hotel and could use some upgrades.
3/5
Katherine
02/06/2024
Fine for a night, nothing special - room is tiny and place is old but was clean and fine. Wifi was terrible, almost useless. Don't recommend for work. Food options are sad. Breakfast was sad.
5/5
Excellent
Kathryn
01/31/2024
Room was clean and comfortable. Check-in was a breeze and the gal that checked us in was wonderful!
5/5
Excellent
John
01/01/2024
nice place good value
3/5
Sharon
12/31/2023
The room wasn’t spotless, but it was clean enough. Thank God I had a Great Dane with me or I wouldn’t have felt safe walking outside.
5/5
Excellent
William
12/30/2023
The room was clean. The location as convenient right off highway. Cost exceeded expectations.
3/5
Nitsat Hadas
12/30/2023
The "hotel" gives a feeling og a cheap motel: external entrance to the room, reception through a bullet proof glass. Not a good feeling.
The room is very clean but there is no real closet or dresser, just an open rail to hang items.
5/5
Excellent
kevin
12/29/2023
served the exact purpose intended, a clean room and bed, bath, to spend the night.
5/5
Excellent
LISA
12/24/2023
Everything was grea except the parking!!
5/5
Excellent
Victoria
12/23/2023
Would stay again for a pet friendly stop on our NC
1 night stay on our way down to NC from DC. Needed a safe, clean, comfortable stay with our new dog. Great location, friendly reception and clean room. Well priced without an exorbitant pet fee!
5/5
Excellent
Anna
12/17/2023
I have stayed here several times over the last 6 months and have always found it to be extremely clean and well run.
4/5
Good
Cathy
12/10/2023
Nice hotel
Clean hotel. Decent quick breakfast. Easy location off of I81. Many restaurants nearby. Friendly staff.
4/5
Good
Ronald
12/01/2023
Decent motel style. Breakfast was pretty limited but good.
4/5
Good
robert
12/01/2023
location.
5/5
Excellent
Anna
11/27/2023
Staff is wonderful. The breakfast is always delicious and hot. The housekeepers do an excellent job.
5/5
Excellent
Howard
11/24/2023
Nice beautiful building. Clean area.
5/5
Excellent
David
11/18/2023
Finally a hot breakfast. Service was excellent
5/5
Excellent
agnes
11/16/2023
Did not realize it was motel style …doors on the outside !
5/5
Excellent
Therese
11/14/2023
Very good stay .
5/5
Excellent
Lisa
11/12/2023
Better than expected
Just needed a place to sleep while traveling through the area. Reviews were mixed, but took a chance. Surprisingly pleased! Front desk rep was super sweet and helpful. Room was really clean. Bathroom/shower was nice. Bed was comfy. Very quiet! No complaints whatsoever.
5/5
Excellent
Mel
11/03/2023
Check in was quick and easy
4/5
Good
Robert
10/27/2023
Quality Inn
Nice clean stay. Easy access to and from interstate.
5/5
Excellent
Donna
10/25/2023
Updated hotel. Bathroom newly renovated. Great place for pet friendly stay. Convenient to take my dog out for potty. Lighting outside was good for walking dog at night.
3/5
Erica
10/22/2023
The door was really dirty. It was clear that cleaning lacks at this property. There were also shoe marks on the wall in front of the toilet. Smelled of cigarettes in the room and bed was extremely firm.
Stayed here for a quick night during a road trip. Does the job but nothing special. And pretty costly for what you get. I would think $75-80 for a night is what I would expect for this stay.
4/5
Good
Wenginn
10/19/2023
Nice area.
5/5
Excellent
Linda L.
10/10/2023
Room was basic and clean
4/5
Good
Carmen
10/09/2023
Comfy beds, simple and clean rooms
5/5
Excellent
Susan
10/01/2023
The staff provided the key even though the room wasn’t ready. That was appreciated since we didn’t return until very late. Room was clean. Bathroom was exceptionally clean. Bed very comfortable. We were on the second floor at the end so there was no foot traffic and it was quiet. Vending machines and ice accessible. Coffee was good. Breakfast was ok. Hot options limited but there were a variety of other options. All around a nice experience. I’m sure we will stay again since it is near our son’s college.
5/5
Excellent
Julie Ann
09/07/2023
Rooms recently renovated. Bathroom was clean and had everything we needed. Breakfast was fine
4/5
Good
Andrew
09/05/2023
Great easy stay. Breakfast included waffle maker, eggs, biscuits, sausage gravy, cereals, toast and coffee. Good if you like beds that are a bit firmer
4/5
Good
arthur
08/25/2023
Great dining next door. Only negatives were poor lighting in the room and breakfast.
1/5
Verified traveler
08/18/2023
Worst stay ever had
It is one of the worst stays for me. The Bathroom water don't drain after bath. The bathroom door cannot be lock properly. If the A/C is switched on its too colder for the bed near to the A/C and warm for the people lying on the farther end. No water bottle for Guests. 2 Full bed for 4 persons not at all comfortable and bit cramped. Totally the worst stay i ever had.
5/5
Excellent
Kim
08/08/2023
Our room was very clean, not to mention it was quiet.
5/5
Excellent
Tina
08/08/2023
Great place to stay
Check in was quick and front desk person was sweet and helpful. Room was clean and bed was comfortable. Breakfast was good and consisted of make your own waffles, scrambled eggs, sausage, breads, muffins, yogurt, cereals, juices, milk and apples. Breakfast area was clean and well stocked. Views of the mountains were all around. Food and gas stations were very close. Definitely will stay again and highly recommend. Stayed 5 nights
4/5
Good
Kenneth
08/07/2023
The location was convenient for our purpose
5/5
Excellent
Michelle
08/04/2023
Very nice staff. Room was clean. Smelled a bit like a smoking room but eveything else was good.
4/5
Good
Sandra
08/02/2023
Didn’t like that fresh towels werent provided everyday.
4/5
Good
paul
07/31/2023
Quiet, bathroom update well done.
5/5
Excellent
Norman
07/29/2023
Much Better than expected
Normally we do not stay at Quality Inns as they are not that good but here is the exception. Room was clean, bed was good and everything worked! (Meaning the fridge, the coffee machine, the TV, the shower etc.) The person at the desk when we checked in on Friday was helpful, informative and friendly. Well done everyone.
5/5
Excellent
Mack
07/28/2023
Very comfortable
2/5
Michael
07/26/2023
Bed smelled like urine. Went too sleep. Too tired to complain just drove 14 hours. Room dated and could use big refresh. The staff were friendly and warm. I did not mention the issues to them as there was no point after I slept in the bed all night.
I will not be staying here again, will choose a different property next time I pass through.
5/5
Excellent
Devin
07/26/2023
Super quiet and close to stores
3/5
Douglas
07/23/2023
The shower head came out of the wall enough that you could see light from the other room...felt a little weird. The accommodations could use some updating. The no smoking in the pool should be enforced - we didn't use the pool because it wasn't. The person who checked us in was very nice.
4/5
Good
Michele
07/17/2023
Property was clean and well maintained, the breakfast was less than average.
5/5
Excellent
Jameson
07/13/2023
The woman at the check in when we arrived around 11:45 p.m. was very courteous and professional.
4/5
Good
Carrie
07/12/2023
Nice front desk person, location was convenient, room is basic, nothing fancy, sorta had a mildew smell.
5/5
Excellent
Norma
07/04/2023
Great place for family stay
Check in was great, I believe (Megan was the young lady’s name) was very helpful and friendly, even recommended where to dine, all with a smile.
Room was very clean with comfortable beds and pillows, and efficient. ( they also have a pool)
Area was very quiet safe, and had many places to dine. Will definitely stay here again!
5/5
Excellent
Verified traveler
07/02/2023
Employees were very friendly and rooms were clean. Only negative would be the bathtub in the shower was very slippery, suggested to front desk to add non slip mats in the tub.
4/5
Good
Colleen
06/22/2023
We had to quickly stay the night on a road trip and this was surprisingly clean and just enough updates for a hotel.
5/5
Excellent
peter
06/20/2023
Clean, good value, bathroom was brand new.
convenient to everything you could need...good restaurant right next door
I would stay again for sure
5/5
Excellent
James
06/19/2023
Very clean. A bit dated but kept up with a comfortable bed and good location. Staff was very friendly and helpful with recommendations for nearby dining.
4/5
Good
Ronald
06/19/2023
Clean and the bed was very comfortable.
1/5
Patricia
06/18/2023
I guess that I misplaced my drivers license. So I couldn’t rent the room. I tried to cancel my reservation but was unable to do so. The lady at the desk didn’t help me.
5/5
Excellent
Christopher
06/15/2023
Clean and presentable.
5/5
Excellent
Kathleen
06/12/2023
The staff was very nice and helpful and the room was clean.
5/5
Excellent
MICHAEL
06/07/2023
Great stay. The staff was very friendly. room was clean and comfortable and breakfast was great.
5/5
Excellent
Shameaka
06/06/2023
This place was clean, newly remodeled and very comfortable. Will stay here again.
5/5
Excellent
Doreena
06/03/2023
Everything
4/5
Good
Janet
05/30/2023
Good hotel
The room was clean and bed was comfortable. Breakfast was average.
4/5
Good
David
05/21/2023
Have stayed here multiple times on trips down I-81
Good place for an overnight stop.
3/5
Gerald
05/20/2023
Made me write my credit card number on a paper. Said computer was slow. Said she would destroy paper after.
4/5
Good
Cheryl
05/18/2023
This hotel allows dogs. While there you could hear dogs barking all night long.
5/5
Excellent
Verified traveler
05/06/2023
Clean and comfortable
Clean and comfortable
5/5
Excellent
John
05/05/2023
Good value for the money
5/5
Excellent
Alan
05/04/2023
Great in Virginia
Hotel was great. Check in was easy. Have stayed here before. Room was clean and nice and bathroom had been updated. We have traveled all over the country and this was the nicest bathroom. Breakfast was excellent waffles, biscuits and gravy scrambled eggs, etc... Great place to stay.
5/5
Excellent
Barbara
05/01/2023
Perfect Overnight Stay
We were pleasantly surprised by the comfortable and clean hotel we chose for our overnight stay after driving all day. The king bed was great and the sofa was perfect for relaxing and enjoying takeout from one of the numerous restaurants in the area. The lovely young woman who checked us in and whose nametag read Adore, was friendly and helpful. She told me her actual name and it fit her to a T. If I had to beef about something, it was at breakfast where they didn’t have milk for the cereal. I’d like to suggest for the future they also serve almond milk for those who prefer non- dairy milk. But there was whole wheat as well as white bread for toast which was nice.
The Salem Quality Inn was great and the price was right. Book directly through the hotel to get Choice Hotel points.
5/5
Excellent
Therese
04/29/2023
Great stay
We had a very relaxing stay and it is in a convenient location and also has a wonderful restaurant next door with good food. We always enjoy our stay here on our way back from Florida every year.
5/5
Excellent
Alisha
04/29/2023
Great place. True to their word. Convenient to Roanoke College will definitely staying again.
1/5
Thomas
04/25/2023
I got to the property after the stated check in time. Front desk informed me they had to verify which rooms were clean. I waited 30 minutes to get into my room. The room was not clean so they put me in a different room. The room doors were prepped for paint and scuffed to the bare metal. They advertise pet friendly but i watched the clerk deny a couple with a cat. I have a well trained dog and they charge a non refundable pet fee. Most hotels i have stayed in refund the fee if there are no accidents or pet damage. Not these misers! DO NOT STAY HERE!
4/5
Good
Michelle
04/25/2023
I was pleasantly surprised at how quiet this place was. Also absolutely fabulous diner right next door with awesome food.
5/5
Excellent
Marcella
04/13/2023
Good value. Employees were very friendly and helpful
4/5
Good
Colin
04/04/2023
Standard overnight stay hotel with breakfast included. It was fine. Seemed clean, nice tile in bathroom.
5/5
Excellent
christine
04/03/2023
Nice check in and good coffee in the morning
4/5
Good
Patrick
04/01/2023
It worked out well for my husband and me. We made a last minute reservation so we could visit with our two grandsons at Roanoke College. It wasn't expensive, had breakfast, helpful staff, well kept.
5/5
Excellent
Roy
03/27/2023
I stay for work here a lot not the best looking from outside. But clean and comfortable
5/5
Excellent
Patricia M
03/14/2023
Very nice stay
Very clean and comfortable hotel - no frills but clean-smelling and clean in general. Very nice service and good, well-stocked breakfast offerings. It also felt safe for a solo traveler.
5/5
Excellent
Paul
03/12/2023
Rented two rooms for my family. Easy access to I-81. Met my expectations for the price I paid. No negative comments. I did see some minor repairs needed, 2x4”s laying near hallway stair corridor, one ice vending machine out, and tape on one of the stairs. Coffee maker and small refrigerator in rooms. Breakfast had choices including eggs and muffins, cereal, waffles, etc.
4/5
Good
Jennifer
02/24/2023
Clean and comfortable beds. Breakfast was just okay. Convenient location when travelling south.
2/5
Andrei
02/20/2023
Clean place with friendly staff. No bad smells, no weed users. But it is an old place. Heater didn’t work, had to sleep in clothes I wore. I arrived late so didn’t want to go be bothered.
4/5
Good
Lindsay
02/18/2023
Clean room
5/5
Excellent
Gregory
02/05/2023
We were pleasantly satisfied with the quality of the service, condition, cleanliness and comfort of this facility especially for the price! Kudos to staff!
4/5
Good
Harvey
02/03/2023
Nice and Comfortable
Nice and Clean, very comfortable. Lots of shops and restaurants near by. Overall a relaxing stay.
5/5
Excellent
Raymond
02/01/2023
The front desk person was awesome
2/5
David
01/30/2023
Greeted by a Cockroach
The Hotel was pretty dirty, and in need of some general maintenance. For-instance:
The door key card mechanism was torn up and worked intermittently.
The carpet was soiled and the walls dusty.
There was a cockroach crawling across the bathroom floor to great us upon our arrival
5/5
Excellent
Maria
01/29/2023
The property is located off a main highway and easy to find. The staff was polite and friendly and processed my check-in in a timely manner. The room was clean and well maintained.
5/5
Excellent
Patricia
01/29/2023
Clean, comfortable, close to interstate, excellent staff…
2/5
Ron
01/28/2023
Unfriendly employee at check in.
4/5
Good
Robert
01/25/2023
Showing its Age
Showing its age. However, the Quality Inn is well cared for. There is a very slight smoking odor in the room. The carpet is not new. The shower / tub could use an upgrade. Do we really need tubs? The tub is rarely used I am sure.
Micro wave, hair dryer, and fridge were not used.
R. Mitchell
5/5
Excellent
Melinda
01/17/2023
Very nice
5/5
Excellent
Roy
01/15/2023
Decent hotel for the price
4/5
Good
Robert
01/11/2023
Comfortable bed, decent breakfast, bathroom and exterior door could use some updating
5/5
Excellent
Linda
01/02/2023
we liked evrything it was great
5/5
Excellent
Joseph
12/29/2022
Easy on off
Very convenient close to 81
5/5
Excellent
JoEllen
12/22/2022
Older hotel but clean. Needs new shower hardware.
4/5
Good
Rudolph
12/12/2022
Overall good stay at this property - breakfast was plentiful and selection of items available pleasing. Room was good - comfortable bed and shower water pressure and temperature excellent. Only issue was tub surface had peeled and needed to be replaced which was told at checkout rooms were going to be updated.
5/5
Excellent
Joesph
12/06/2022
Liked the staff everyone cutious
2/5
Jackie
12/02/2022
When I arrived, they told me they had to CANCEL my reservation because they only allowed dogs. I had stayed here before WITH my cat and it was not a problem! I then had to quickly find other accommodations. 😠
5/5
Excellent
Pasanen
11/30/2022
Impressive breakfast at this price range. Would stay again.
5/5
Excellent
Bob
11/24/2022
This place was very clean and comfortable. Very friendly staff and convenient to the highway. Great for an overnight, or longer stay.
1/5
Verified traveler
11/16/2022
Disappointing stay
Very unpleasant stay. There was loud music coming from a close room until about 2am. The room was located in the very back corner. I’m not sure if that is due to 3rd party booking or having a ‘pet friendly’ room. I was charged a $250 pet deposit. It was credited back about 3 days later.