1/5
Shane
09/02/2024
shower came out of the wall and 90° splashing on the back wall 4 feet up in the air all the tiles in the bathroom were popped and or broken the whole area around my room smelled like marijuana
1/5
Merlyn
09/01/2024
The room smell like cigarette, poor tv connection. There was a lot of commotion early morning people screaming and slamming doors. Won’t be staying there ever again.
5/5
Excellent
Timothy
08/29/2024
Melissa is the girlfriend you never thought you needed in your life. She’s so compassionate and understanding and genuinely a nice human being as well as all other staff. It makes you feel like you’re at home. Which is what iI needed at this time. Thank you all for a great place to rest my head and calm my worries.
3/5
Donna
08/20/2024
It was very noisy, lots of thunks from a nearby room or roof. Location was great.
3/5
Justo
08/19/2024
Just seemed dated
1/5
Catherine
08/19/2024
The phone in my room was not working . When I pulled the comforter back there was a little bug on the inner side of the comforter. The bed table handle, was broken off they had to change our room out
5/5
Excellent
Gareth
08/11/2024
Amazing Property and activities!!!!!
1/5
Antonette
08/11/2024
Stay is to expensive not to have even just a breakfast coffee
4/5
Good
Eon
08/10/2024
The only thing i didnt like was that the safe didnt work so i couldnt use it. Everything else was nice, clean and nothing got stolen. It was also surprisingly quiet so i slept very well.
1/5
hayri
08/09/2024
Smells everywhere and rooms are dirty. Needs a big update on everything
2/5
Elaine
08/07/2024
Don't recommend
Would not stay here again. Flat pillows,, wierd smells, noisy, dingy
5/5
Excellent
Joselyn
08/06/2024
Good place to stay
It is was a decent price for one night, place was good room was great with queens bed
3/5
Holly
08/05/2024
Liked the river view from our room. Recently renovated it seems but renovations done badly and unsafe. Bathroom slate tiling not grouted properly and were uneven to walk upon- possibly tripping where the tiles are un-level with the next tiles. Desk chair unsafe as it can flip you over if you dare to use the backrest. No info at all in room about hotel, amenities or tv listings. But did enjoy the view. And property was very clean.
4/5
Good
Gerald
08/05/2024
A good night
Facility was nice, pool needs a bit of attention for cleanliness and restaurant is not part of establishment
2/5
Jay L.
08/05/2024
Riverview Inn is out!
This hotel was missing a lot of very basic services. There were two outlets in the room. My wife and I both have CPAP machines we travel with. There was no place at the night stand to plug in. In addition,the room didn’t even have lamps on the bed stands, probably cause there’s no place to plug in. Besides our CPAP machines, we had one receptacle available to charge phones, watches, tablets, computer…you get the point.
The Wi-Fi was very marginal. This is the 21st century. If your Wi-Fi sucks then don’t advertise free Wi-Fi.
AND, if your Wi-Fi won’t support streaming there should at least be TV service. The televisions were loaded with free television apps which didn’t work due to the crappy Wi-Fi. There was no network TV. We could not even get a news program to check in on the Olympics.
Finally, we had water trickling out of our sink. We called the desk. The maintenance man was not available. The woman at the desk came up with water pump pliers and, being rather handy, I was able to remove the aerator and clean it out so water would run. She was very pleasant and clearly wanted to help but was not trained in basic maintenance.
It wasn’t the worst place I ever stayed but, it wasn’t worth the cost. I will not stay here again.
4/5
Good
Darryl
08/04/2024
Good
3/5
Sophia
08/02/2024
The place could be cleaner very old motel feel that smelled like smoke but it was a bed to sleep on for cheap just would prefer to stay other places for added comfort.
5/5
Excellent
Kevin
08/01/2024
Nice place nice people
1/5
Marie
08/01/2024
Our window was busted out, so they taped a piece of plexiglass over it in the first room. They showed me about 10 other rooms which were unfit. Finally found a room that didn’t smell like cats or mold, but it smelled like chlorine instead. This is because all the windows were loose and they were rattling, so we could smell the pool. We ran out of toilet paper in our room so thank God somebody had previously busted out the tissue box container so we used that for toilet paper. The curtains had random knobs and the hooks were broken so they did not cover the windows for privacy. The carpets smelled like weed mixed with potpourri or something like that. There were too many things wrong to remember.
3/5
Ellen
07/30/2024
Good for one night stay
We needed a place to stay one night. It was close to the things we wanted to do. The receptionist was friendly and the room was clean. I would suggest adding more pillows to the bed. The shower knob fell off in the shower (it was easy to put back on). I think it’s an older hotel that needs some maintenance, but it was okay for our one night stay.
3/5
Gabriella
07/29/2024
Fine
2/5
Seyed
07/28/2024
The person at the front desk was very nice and helpful. The room had a musty smell from an dirty carpet. Under the bed was dirty and the side of the box spring was also not clean.
4/5
Good
Melanie
07/28/2024
Unexpectedly nicely situated on the river. Plus area for children to play - swings, games.
1/5
keyette
07/27/2024
The carpet had a bad smell. Theres bugs in rooms. Hotel was dingy and dirty. In the daytime reeked of chlorine. At nigh time reeked of animal and alcohol. Tv doesn't work. Staff unhelpful.
3/5
Adam
07/26/2024
Not safe
Room smelled. Electric is sketchy to say the least. Exposed wire nuts splicing old lighting to new lighting. Wall plug falling out of wall. And, I had to put a deposit on that crappy room after I already paid for the room???? I can appreciate they’re trying to “fix up the place” but our room wasn’t safe.
3/5
Rachel
07/26/2024
Good Value, Smoky Hallways
Friendly check-in agent, nice grounds, okay pool area. Would have rated it at 4 stars, except the hallways smelled of cigarettes. It was fine in the room, though.
3/5
Lisa
07/23/2024
It was Pluto tv and you couldn't use a fire stick....room small and outdated....dead cockroach on floor as soon as I walked in the door...was very quiet though
1/5
Gavin
07/22/2024
Terrible, old and way overpriced!
1/5
Suzanne
07/22/2024
This hotel is not as nice as advertised! It is way over priced for the condition of the hotel and what it offers. I thought I was going to be staying in a very nice king sweet overlooking a river. It was old, beds were terrible and uncomfortable, fitted sheet didn’t even fit right, the balcony was dirty and no chairs to sit on to enjoy it. The slider and screen were off track, the picture above the bed is upside down and screwed into the wall. The balcony light is very bright and you can’t turn it off which meant your sleeping with a lot of light illuminating the room, no continental breakfast. Not worth the price at all!! I should have just stayed at a cheap motel which would have probably been nicer!
5/5
Excellent
Sara
07/22/2024
Riverside
Hotel was clean and convenient. Great location next to the river. Forgot my pillow there.
5/5
Excellent
john
07/20/2024
convenient to highway
nice pool
4/5
Good
Daniel
07/11/2024
Close to Swansea Town Beach
4/5
Good
Carol
07/04/2024
There were four plugins and only two worked. There was a power strip with 5 things plugged in to it. The plugin in the bathroom did not work and the hairdryer was bolted to the wall so was unusable.
2/5
Zullay Nieves
07/03/2024
not clean, not friendly, not cable tv. I ran to another hotel
4/5
Good
Thomas
07/02/2024
Very clean, comfortable and quiet
2/5
Mary
07/01/2024
My phone did not work an the tub drain was broken. 240 dollars an i could not make a call or take a bath
2/5
Verified traveler
06/25/2024
Hotel is “tired”
The hotel is “tired.” Carpets look worn. Dogs are allowed which was not a problem, but a dog may have stayed in your room.
3/5
Verified traveler
06/20/2024
Not Impressed
There really is no amenities except a gym and a pool area which felt like a sauna.The pool water was warm and looked unsanitary and no smell of chlorine. Areas of the hotel have seen better days - this place needs renovations. Otherwise the staff was nice.
4/5
Good
Cyndi
06/19/2024
property next to a grill. parking easy. Pool was strong of chlorine smell. people were smoking and the hall ways smelled strong of marijuana. rooms outdated. Woke up to ants in our room on the desk. Otherwise staff was really nice and helpful.
1/5
Jaimie
06/18/2024
didnt get deposit back
not happy ended up checking out early and never received my deposit back and the employee said id get it back within 24 hrs
5/5
Excellent
Matthew
06/18/2024
Playground for kids and backyard protection
2/5
Jean
06/16/2024
Disappointing service, pool was highlight.
We were initially happy with our room, but it wasn't as clean as it could be. The bathroom needed a good cleaning and there was a few pincher bugs on the floor. Our TV would not stay connected to the internet, so we could not watch anything. We asked for help at the front desk and they said they would come take a look but never came. Then at 5:30am a fire alarm went off. There was no fire, no update from staff and the alarm went off for over an hour. We ended up checking out early because we could no longer sleep. The best part of the hotel was the pool for the kids.
3/5
Louise
06/15/2024
Visit 10/10 - 10/15/24
Room had no towel bar by sink to hang up towel after washing hands...soap was
flimsy...needed another wastebasket...comforter was very thin needed to ask for another blanket and pilow as there were none extra in room...bathtub very slippery neede tub mat...door had space all around and did not fit tight...
3/5
Ross
06/15/2024
Fine for sleeping, but phone was broken and sink would not drain for hours.
4/5
Good
Julia
06/10/2024
Decent hotel, especially for the price! It was clean, comfortable, and staff was friendly. Overall I liked it!
5/5
Excellent
Joan
06/09/2024
Great property
3/5
Jessica
06/07/2024
Decent place I have gone more than once
Overall a decent stay. They have an open indoor pool until 8pm but there are a few families living in hotel so there are a lot of kids in it but they are not unruly. Staff is decent but quickly irritated. I had a broken phone in my room which was replaced after 2 hours. There was no breakfast served just a couple bowls of fruit , a lot of coffee, a pot of hot water and some hot chocolate and tea packets which was disappointing. There is laundry,ice and vending on site as well as large outside relaxing area and concence store , liquor store and restaurant all withing half a block of the place which is great.
4/5
Good
Verified traveler
06/02/2024
It was a good stay. The courtyard was great for my grandson who played basketball!
The outside light, outside the sliding door, was on all night which made it hard for me to sleep since the light shown inside my room! Also, the pillows were so small, fit for a small child maybe.
3/5
Joanne
06/02/2024
no usb ports in room, couldn't lower TV, faucet in bathroom wasn't working properly, no light near bed
5/5
Excellent
Gundappa
05/30/2024
Worth the price and facilities
1/5
Jolie
05/29/2024
Oh boy!
The room was not in good condition. Door in bathroom was in need of being replace. Hallways smelled like cigarette smoke. The window was brokwn and taped over the cracks and the tape was super old and pealing off the window. Hair in the bathroom including the shower was not mine. This hotel is definitely not somplace I'd atay again.
5/5
Excellent
Meleeka
05/28/2024
Best place ever!😀
2/5
Cristian jay
05/27/2024
It has bad old smell. Bed sheets smells. Charge $30 for extra person but doesn’t provide extra bed.
2/5
Lulu
05/27/2024
The room has a weird smell and does not feel clean. There is visible stain on the hallway carpet throughout. The breakfast is pathetic - mediocre fruit and burnt flavor coffee & no choices for creamer other than just a powdered creamer. I only booked because a friend of mine booked there already and it’s just convenient to meet up with them at the same hotel. Big mistake!! I will not come back again.
4/5
Good
Viviana
05/26/2024
Everything was fine, the place needs more camaras around.
5/5
Excellent
Stojan
05/26/2024
Not bad
3/5
Verified traveler
05/22/2024
Outdated, but it’s a bed.
Building is old, very outdated carpeting etc. Bed was ok, not the most comfortable. TV in room was a new smart tv, but none of the functions worked, no instructions on how to get to normal stations, not a big deal but just adds to overall stay. Room was as clean as they probably could get it, paint and carpets were horribly done, just not what you normally expect. Then again, you get what you pay for.
4/5
Good
Jean
05/22/2024
The lady at the front desk was extremely nice and beside the weird smoking smell everything was marvelous.
4/5
Good
Becky
05/21/2024
Had an amazing vacation here. Staff super friendly and accommodating. Only issue I have is they don't serve a warm breakfast . They only had coffee and fruit for breakfast.
5/5
Excellent
Verified traveler
05/21/2024
Quick check-in at the hotel, the place is quite big so it took a while to reach our rooms at the back but the conditions of the room were pretty good so we were satisfied
3/5
Tracy
05/19/2024
I loved everything however I was told the shower was equipped with a handheld shower hose. The room pictures also showed that online. When I got there it was inaccurate and no shower hose. I was not happy.
5/5
Excellent
Margery
05/17/2024
Big room, comfortable room
3/5
Rebekah
05/14/2024
The room wasn't super clean there was a used water bottle in the refrigerator, there was a plastic bag over the smoke detector. and the sheets were stained.
4/5
Good
Jessica
05/13/2024
I enjoyed the beautiful scenery out on the balcony it was so peaceful however sad to say I got the jacuzzi room because I was celebrating my partners birthday and celebrating Mother’s Day so it sadden my heart that the jacuzzi was broken but definitely looking forward to staying over there again hopefully with a jacuzzi that works this time
2/5
Bethany
05/11/2024
Not too happy
Stayed here before and enjoyed it. This time however was completely different. I was excited to see they updated the tv but the tv couldn’t connect to server the whole time. An employee came to the room and tried also. I was told to unplug for 2 mins and if that didn’t work he would come up. Well the excuse I got was they were booked and the server is overloaded. Didn’t have a working tv the entire stay. Then the sheet wouldn’t stay on the mattress. Every move you made it popped off the corner exposing the mattress cover that was ripped or unzipped. The most uncomfortably stay I have ever experienced. The staff were absolutely amazing though and the place was clean.
5/5
Excellent
Sasha
05/06/2024
Always a great time at Riverview! The views are great & our fav is Jillian’s restaurant, feet away from the hotel. Great room and space and the balcony is a plus!
4/5
Good
Verified traveler
05/06/2024
Our overnight stay was fine. It was a little loud with other guests a few times and the room was a bit rough (faucet was loose, baseboards coming off) but it was clean. We had a nice view of the playground and water from our room.
4/5
Good
Heidy
05/05/2024
Ok
4/5
Good
Lines
05/04/2024
It was convenient. Hotel seems a bit old. Was ok.
2/5
Adilson
05/01/2024
Dirty, online say’s newly renovated which was a lie
1/5
Michelle
04/30/2024
Maid service was good
4/5
Good
John
04/22/2024
Our stay
The hotel was nice great view off the balcony of river . The patio door was a little tough to open but other than that and some ripped linen on bed the place is nice , looks like they are slowly updating and it’s ok I’d definitely stay again and will . It’s so close to everything and we enjoyed
3/5
Amara
04/22/2024
The rooms were advertised as soundproof, which they definitely aren't. You can hear people opening and closing their doors inside your room as well as their TVs and conversation when you walk past in the hallways.
Theres no warm breakfast, you'll have to pay extra money to go to the restaurant. Which I do have to say is convinently placed in the same parking lot and will deliver to your room but i wasn't willing to pay extra money to get food that we were supposed to be getting for free
The rooms also have peeling wallpaper and the tiles in the bathroom were loose and creaky along the bathtub, which also didnt properly work. If you don't pay too much attention it is a beautiful room and I loved it at first but slowly one thing after the other started to go wrong
I paid extra to get the executive suite and I'm just disappointed, I should have read more reviews. I understand things are pretty tough right now but please don't try and take advantage of your customers
If you're just looking for a quick place to stay without too much fuss and if you have kids who would like the playground id recommend this place lightly but otherwise try to look around a bit more
3/5
John
04/21/2024
Furniture was beat up and appliances were out dated
5/5
Excellent
Everett
04/17/2024
I was very happy with my room.
5/5
Excellent
Faith
04/13/2024
Staff was friendly, slept great, really enjoyed having a balcony with a nice water view!
4/5
Good
Kelsey
03/17/2024
Suitable for short stay.
5/5
Excellent
alita
02/19/2024
good for quick trip
cute. off the highway, balcony was nice. heat was subpar
1/5
Aida
02/06/2024
Nothing foe
4/5
Good
Michael
02/02/2024
The housekeeping staff was AWESOME
5/5
Excellent
Raekel
11/10/2023
Always a great place to stay!
We always enjoy staying here, Riverview is the only place we book when coming to the area.
The front desk and housekeeping staff are always so polite and helpful.
The beds are super comfortable and the rooms always have extras. The rooms are big and you have plenty of space to move around.
We like to stay on the riverside, it provides a nice view and in the warmer weather it is nice to sit out on the balcony. This spring there was cute little wild life (bunnies, birds and ducks) around which made it fun for the kids to see.
I appreciate the extras around the facility, the pool, the playground and basketball hoop. Even some grills.
It really provides a nice place to stay with extras so you are not stuck in your room.
2/5
Thomas
11/06/2023
The pool was ok. Not a very good for kids. All we could smell is weed. Its fine with me but when my daughters (9 and 10 years old) keep asking what that smell is there is no real good answer. .
3/5
Suzanne
10/29/2023
Pleasant staff. Good coffee with real milk and fruit in the morning.
Accommodations met the price point.
1/5
Dawn
10/23/2023
Our room had mold all on the walls. The hallway and entrance area smelled like weed. Would not recommend to anyone traveling with children. Called. Expedia and they could not cancel reservation because it was after then it off time. I would give this hotel a zero if poy
4/5
Good
Christine
10/23/2023
Adequate rooms for the price! Friendly front desk
5/5
Excellent
Takiera
10/21/2023
.
1/5
Verified traveler
10/16/2023
Needs some work
Dated, musty smell. I had to make coffee to cover up the smell. Though signs all over say its a non-smoking rooms, people are surely smoking in them. They charged me and kept my security deposit for some unknown reason. No contact. Though I'm sure it could be really nice, rooms are outdated and dirty. TV is barely watchable due to internet lag. It is however a convenient location to go to places in MA and RI; I would definitely not return.
2/5
Michael
10/16/2023
Liked TV, however streaming often interrupted due to no antenna connection. Bed was uncomfortable, one sheet -one blanket.
Bag covered smoke alarm. 2”x 4” holding up sink,, desk chair with broken handles,almost fell off it. Room service and restaurant advertised on main site misleading,, as it’s across the parking lot!!! Having said that, you get what you pay for!!!
4/5
Good
Rhonda
10/16/2023
Convenient place to stay for sightseeing.
We stayed here so we could visit the Lizzie Borden House in MA., which is a very short drive. The place needs to be updated a bit more, and the TV service wasn't good, but the location is convenient and it is waterside. The people running it are very friendly.
2/5
Eric
10/16/2023
Ah, the River View Inn and Suites in Somerset. Upon first glance, one could easily see the history this place might’ve once boasted. But the present? It’s a somber tale of wear and tear. The establishment is rather long in the tooth and desperately requires a facelift. Now, I’m all for character, but there’s a fine line between character and dilapidation. The odor permeating throughout the hallways is simply not what one expects when paying for a decent stay. And while I’m no stranger to a minimal breakfast, offering just old, bruised fruit is a missed opportunity to impress guests. I must say, the service was commendable given the circumstances, but the random assortment of objects like vacuum cleaners in the lobby? It gives off an unprofessional vibe. If you’re looking for value for money, I’m afraid this place might leave you with a bit of buyer’s remorse. It’s got potential, but it needs a significant overhaul to truly shine. 2 out of 5 stars.
3/5
Carl
10/15/2023
Had an unopened candy bar on the desk that "disappeared" while we were out for the day...all the front desk associate could do was make a note for the manager! Also, was told by an associate at the front desk via phone call to make my reservation using an online service (ie. Expedia) as it would cost less and be a better deal, but when I checked in there was a standee with a card that said (paraphrased) to "book with them to get the best price". Can't have it both ways...felt like I paid more than I should have...possibly because a front desk associate did not want to make my reservation?
5/5
Excellent
Kathleen
10/09/2023
Excellent service from front desk.
5/5
Excellent
Frank
10/04/2023
Absolutely the nicest staff on our trip to Massachusetts! Far exceeded the higher price hotels we stayed in Boston and Providence
3/5
Amy
10/02/2023
The bed was comfortable, the bathroom was clean, the first (week) night was very quiet and the staff was pleasant. The balcony was nice, and the views of the river. But the property was very old and threadbare and ROUGH. The staff left very limited resources in the room and every resupply had to be requested. The TV volume was locked so low you couldn’t hear it and half the outlets didn’t work. But our biggest concern was the clientele on the weekend. Obvious drug use and we suspect dealing as well, from things we observed. It didn’t feel very safe. Our stay was okay and we appreciated that it was affordable, but we would not stay there again.
3/5
Robert
10/01/2023
This hotel has all the charm of a half way house. I got the distinct feeling that a sizable percentage of the guests are long term. My “non smoking” room has a sand trap on the balcony filled with butts. The blackout curtains are 8 inches off the wall and the balcony features a spotlight you cannot turn off. The bed was clean and the mattress firm, so for one night it did the job. The staff was the best part of the place, being professional and polite.
5/5
Excellent
YUN
09/25/2023
Nice area
1/5
Verified traveler
09/24/2023
Needs a renovation
Unfortunatly i was not pleased with my stay, the tv/internet was lagging or freezing completly so it was hard to even enjoy a show, the rooms were outdated, sheets were worn and torn.
4/5
Good
Elizabeth
09/24/2023
We had our “do not disturb” indicator on our door and did not want anyone to service our room, but when we got back to the room the items that were on the bed had been removed and the bed remade
5/5
Excellent
cindy
09/24/2023
Good