I liked that the Adults had the spa to enjoy which was wonderful on a chilling evening n the kids had the indoor pool to splash around in which they said the temp was perfect. Now the outside pool u jumped in there lol let me say this if u was tired it sure the heck would wake u right up lol
Very clean. The staff is second to none. Everyone so friendly and helpful. Great breakfast. Great location The room was good size. Very nice
We will stay again.
This is our third year from 2021-2023, at this same Hotel and we look forward to 2024.
Great friendly service!
Wonderful staff. The check in easy and fast
No Hot Water
I had ZERO hot water for my shower. I told the housekeeping staff about it they said they would send someone up and never did. I told the front desk about it and he said he would send someone up and never did.
Everything about this property was great.
The place was in a great location.
It’s in a great location but staff lady was rude not very friendly. Toilets, soap, shampoo are areas of improvement.
The hotel was nicer than I expected. It looked great inside and out. It’s located on a busy road (98) but you can’t hear traffic from the rooms.
Staff were so-so as most seemed disinterested in assisting us.
Two pools—indoor (heated) and outdoor (not heated) and a hot tub were welcome.
The breakfast was really good. A little of everything laid out nicely.
I definitely recommend it if you can find a deal.
We really enjoyed staying there. Most definitely would stay there again. It's a good middle point between Panama City and Pensacola if you decide that you want to go to either place.
The tv not working well
It was a great weekend. Everything went well and great staff.
This property had an indoor pool, outdoor pool and hot tub outside. The breakfast food was good and hot. The staff was very friendly and helpful. The bed was very comfortable. It was a very nice hotel and very reasonable. We would stay there again.
I've been going here for 6 years now; this will definitely be my last. The hotel has been going down hill since our first trip.
Great location and comfortable room and beds. My only recommendation to future guests is to ask for a room on the backside of the hotel. The view isn’t as good but the noise from the highway in our 3rd floor, ocean facing room was terrible. It was constant and it was loud.
Outside Pool area could have had more seating with shade
Stayed at this hotel for 3 nights to visit a friend from California in Fort Walton Beach. It’s a great alternative location. The hotel is less expensive and less congested. Restaurants and shoppings nearby. The beach is a block away across the street.
It’s always a pleasure staying here. The staff is always pleasant.
The front desk service was great. It was a quick, and easy check-in with the gentleman at the desk. The complimentary breakfast was always restocked, so we didnt have to wait for more food to be made, even when 10 people showed up all at once. The room was clean and comfortable.
Nice and clean
Highly recommend. It is very easy to check in/check out, they have nice pools, walking distance to many surrounding places and free continental breakfast. Loved our balcony, great vacation. Friendly staff!
Hotel very clean and in a good location. The only disappointment was the beach was a little further away than I expected. I would stay here again.
There are two pools, nice!
There was nothing great or terrible about this hotel. It was average in every sense of the word. We used it simply for what it was a cheap place to stay for a quick beach get away.
Biggest negative was that a previous guest had let something sour in the mini fridge and it smelled so bad it was unusable.
The biggest positive is location. Very close to Henderson Beach State Park.
Everything was lovely
Jeffery or Kelly
1 night stay
The bed was very comfortable but we reserved a king & was given a queen balcony. The balcony door had a few broken blinds and the light came through all night. We have stayed here many times over the years and it is starting to show its age. Spots on the ceiling are pealing and the wallpaper in the is coming off the walls. Updates are sorely needed. Breakfast is always good and the staff is always friendly.
This is our second time there. Clean and nice.
I loved it.
The staff was great. Close to beach. A very good experience
Nice enough place with a few differed maintenance issues. Our room ceiling fan could not be turned off as the pull string was broken. It also continually wobbled and made a lot of noise, until you got on a chair to adjust it. It would stay quiet for awhile then, start again. Toilet chain got caught under flapper making the toilet run. We just kept the lid off and, fixed it ourselves. Shower valve very hard to pull up. Entry door latch - while sturdy - made the door quite loud to open and close. Breakfast was decent, however, one day, the milk was curdled. Could happen to any place but, I suggest, pouring it into a glass rather than drinking out of the carton. Pools were closed for maintenance which was a bit of a disappointment. The staff was excellent and, overall, it was a fine place to stay. Our room just needs a little TLC.
Nice for 1 night
Front desk was very nice
whole place was clean and easy to get to. Will book here again in the future
Ceiling in room 301 needs to be fix for sure. Just some minor things to the rooms need improvements.
Would be very appreciated. This is my third time staying here. But for sure needs to TLC. Would I stay here again sure. The lady at the front desk I can’t remember her name. She was from JAMAICA she was phenomenal. She was amazing!
It did take a few minutes for our water to get hot to take a shower. Breakfast was more than what it is at some hotels. Enjoyed our stay. We would use them again.
Could be better.
Came across multiple roaches. Used toilet paper that was never changed. Crumbs on bed.
Good place to stay
Great place! Affordable and clean. Close to everything!
The hotel was ok for our just 1 night stay. We booked the room with a balcony facing the road was not a good choice. Pretty noisy from traffic and the blind & curtains didn't block out the super bright light from parking lot. Hard to fall asleep unless you're dead tired.
It was really nice
Good location, good breakfast and clean!
nice place good location
Everything was great ! There was only one thing I did not like was our door to the room kept coming open . I would not secure like it was supposed to.
This place was nice to stay at and close to beach access. There is a large amusement park next door that is loud at night, but we could not hear it at all in the hotel
It was perfect! Everything was great! I recommend it!
Fun in the sun
Front desk was amazing upon check in. Room was great. Breakfast was decent, can't complain for a complimentary breakfast. However, we never seen housekeeping the entire weekend.
I don’t leave reviews often, but this one was one I had to do. The Hotel staff was friendly and helpful. The hotel itself is in a great place and that’s why I was rented a room for one night. As we entered the room there was a terrible small of urine coming from the restroom. The blankets seemed dirty, one of them had what appeared to be dry blood on it. When I looked in the bathroom it was obvious they didn’t clean it well. There was urine all around the base of the toilet and the bowl was not cleaned well. I had to put soap and try to clean it as best as I could, just to get rid of the smell. Won’t be staying here again, that’s for sure.
Heberto M. Carrillo,
It was calm and quiet.
toilet would not stop running. i told the woman at the front desk twice. she said maintenance would take care of it that day. they did not. i called the front desk again and she had not done anything about it. room service did not clean our room. no clean towels. had to go to the front desk to get them. the guy at night shift if really good. it is the woman at the front desk during the day that is the problem. she has no customer service skills and lied abouit the maintenance man fixing the toilet.
Clean, friendly staff, closes to Destin beaches and restaurants. Book it already, highly recommend
Sink is broken and leaks but the front desk host was wonderful thankfully!
Awesome beach getaway!!!
Great hotel, so close to the beach!! Beautiful lobby, parking, clean updated rooms, friendly staff, variety of breakfast choices daily. Amazing for the price!! Housekeeping is by request but that's made clear upon check in and posted in the rooms as well. Do yourself a favor and stay here when visiting Destin!!! We'll be back!
I don't think they should take 100.00 deposit out of my bank account and not give it back until, who knows when!!😔
They were under staffed. We were a family of 4 in a bedroom with a king bed and a sofa bed. No sheets or blankets were provided for the sofa bed. I walked to the front desk and asked for these and n never got rhem. I miniature shampoo and 3 towels. N9 one went to make the room or at least to give us clean towels or supplies. Breakfast was disappointing too. I was expecting more. asked do
It has a great location but the staff is not so friendly and the room carpet was very old and the refrigerator was dirty.
staff were very helpful. brewed a pot of coffee before breakfast hours just for us so we could take coffee with us on an early morning stroll on the beach. Very helpful and informative. About a 10 min. walk to the beach and a nice seafood restaurant called The Back Porch. Several other places were closer but that is the one to go to. Get there EARLY
Great stay! Comfortable beds and pillows. Great breakfast. Only issue is the curtains. There needs to be better blackout curtains on the patio door and window. Ours was level with the street light. I couldn’t get the light blocked out! Shower took forever to drain, but that is common with hotels on the beach. Right next to an adventure park and restaurants. I would totally stay here again!
Was Awesome !!!!
Everything was great for our trip the only bummer was the hot tub was out of service.
Property wasn’t kept well, the service wasn’t great, starting at our greeting when we first checked in. They didn’t give us enough towels. They wouldn’t provide more than a sheet on the pullout bed. There was mold on the walls. Exterior door in hallway wouldn’t close or lock.
Hotel clean n beds comfortable. Also free breakfast a lot of options. Just didn't like location of my room first floor next to back entrance woke up at night as people went in and out.
Beds were comfortable, otherwise this hotel did not live up to our expectations due to the go cart track noise next door and the hotel cleanliness. Pool had trash floating in water, and breakfast was average for this class of property but good. Would not stay here again, but across the street at Holiday Inn True location with similar nightly prices.
Very comfortable bed room302. Clean but they couldn’t give us extra pillow- they were out- not sure how that happens. Nice 3 star hotel. Clean and good location.
Staff is not mean, but not warm/friendly/welcoming. Did not allow early check in. Did not allow to request extra towels/blanket prior to check in. We had a roof. We were safe. Our vehicle was safe. Definitely not updated/modern. No cartoon channels. Asking for extras was daunting (even after waiting in line for 10 min) or sometimes interrupting their personal phone time in the corner. Our room only had 1/2 toilet paper roll and zero extra on arrival for a 4 night stay, and it felt like I was inconveniencing them and asking for a steak dinner. Trash behind our headboards. For exchange of towels, I was asked to “leave them on floor outside room door”- where they stayed for the rest of day and all night. Breakfast is a joke. Do not expect it to be a fulfilling breakfast, but only a bite until you get something else to eat. I will definitely pay more to stay down the street next time unless I’m absolutely desperate and it’s one night only. Not giving up friendly/hospitable/enthusiastic staff w/servant hearts, cleanliness, amenity replenishment assurance and decent breakfast w/more options.
Great hotel with both an indoor and outdoor pool. Location is great and near many attractions. Rooms are clean and inviting, but our room had water damage in the bathroom and the faucet was dripping. The breakfast was scarce by the time we got downstairs and the elevator was extremely slow. But all in all it was a nice hotel.
Clean hotel. When I asked Front desk about time for breakfast she told me to read the room card envelope. A bit rude.
Sofa bed did not have bedding or pillows.
Was cool but needs more private balconies
I’d stay here again!
Breakfast was good, lots of choices. Great location with lots to do nearby, Had a very comfortable bed &clean room.
Very Nice place to stay with family
For the price this is actually super nice and very close to a public beach and a lot of other restaurants/attractions!
Convenient location. Affordable and clean. No complaints
No security in the hotel,
We had a great time! Just a 15 minute walk to the beach, our room was nice and clean!
Everything was good
Loved this property DONT expect it to be a five star but in my personal opinion this hotel should definitely have more stars great service , pool , hot tub , and it is across the street from the beach . One more thing to add their breakfast was decent as well . Definitely a good place to go to if your on a budget you will get your money’s worth.
Between the people smoking weed in the hot tub next to me and the lock on my door that didn’t lock… I would say I definitely felt unsafe. The hairs in my bed and food on the floor I give it poor cleanliness. I highly do not recommend this hotel.
The hotel is located very close to the beach and you have many shopping and dinning options. Room was clean but the toilet wasn’t working well at times. The front desk was either left alone or there was only one person working at a time. With kids, we decided not to bother or have to move rooms. Checkins took a long time or whenever someone was upfront. The cleaning staff was really nice. Also, continental breakfast is extremely basic. I would recommend more options and more staff at front desk.
Room was very comfortable and spacious. Would definitely stay here again.
You could tell it was an older property but it was clean and nice. The staff was kind and helpful but not overly friendly. Would not hesitate to stay here again!
It was all good
Loved everything about this property! Check in was easy. Staff members were pleasantly nice. Rooms were clean. Pools were great! Anything extra that was needed was easily accessible.
The hotel was average. The housekeeping staff were friendly and as helpful as possible, but limited in staffing.
The dryers were broken on each floor, but no signs were posted to indicate that they were out of order (nor was it stated at the time of check-in).
I was told at check-in that housekeeping services had to be requested between the hours of 7-10 am in order to receive same day services. However, when I made the request during those hours I was told that they couldnt accept any additional rooms due to lack of staffing. I was handed linen by the front desk staff to change it myself.
The location was convenient, but additional staffing is needed to properly meet the needs of the guests.
Very clean. Pictures matched our experience. A little noisy as our room was on the end closest to the go karts establishment next door. Breakfast very good.
Overall great property.
NOT AS DESCRIBED!!
It was in no way an 8.4/10 rating as stated on Hotels.com. I would give 6/10 simply for condition of the rooms and lack of hot water in our first room. The room they moved us to the stopper in the shower wouldn’t stay up and the toilet flushed very slowly. The first room we were in on the third floor the hallway smelled very strongly of weed. Also, the attendant at the desk didn’t know much about the area when asked.
The hotel is clean and the service has been excellent. My family really enjoyed the indoor and outdoor pools. The hotel is conveniently located near The Track and local restaurants.
Great staff and facilities!
The hotel was nice enough for its location and price. Unfortunately our room was on the end of the hallway and the neighboring racetrack was very loud as was the hallway A/C. Our door to the balcony also was malfunctioning. The stay was nice otherwise.