5/5
Excellent
Rodney
12/19/2021
Great Times Square Hotel
This hotel was amazing. It was comfortable, everyone was friendly. It was well situated to visit all of Manhattan. Very little noise heard from adjoining rooms.
4/5
Good
Karen
12/24/2019
Nice room
enjoyed my stay. Room clean a little work on the kitchen cabinets and the bathroom door but overall nice. Modern decor comfortable. Location was amazing could walk to many things. I would recommend this hotel and will stay there again. A small note if you upgrade make sure you look at the fee which is in addition to the new rate, I was disappointed by that because I was not info there was a fee to upgrade the room.
5/5
Excellent
Verified traveler
09/21/2019
Excellent location, clean, happy staff who were always willing to help
5/5
Excellent
Cynthia
08/09/2019
Fantastic apartment style hotel
Wonderful apartment style hotel. Clean, large apts. with kitchen and laundry! Love the staff and the Times Square location.
2/5
Verified traveler
08/04/2019
This was extreme disappointing. Expedia has completely misrepresented this property.
5/5
Excellent
Verified traveler
08/03/2019
Great location, 30 seconds from Times Square, perfect for a four day tourist visit. Superbly clean and modern, staff always friendly. Two bedroom suite was a good size and well-equipped. It worked really well for a family of four as a quiet refuge after the long hot days of NYC tourism.
Only minor downsides to note were it was very dark with no views at all, but that is not uncommon in NYC and the upside of that is there was no street noise at all in our suite. I prefer silence over views.
The other oddity is the 'Terrace' which exists, but was completely empty of anything (no chairs) and they don't have a rooftop bar either, despite the website talking about both and there being signs inside to both. They should either use it, or turn it into rooms. That said there's not a shortage of bars nearby.
I would stay again and recommend.
5/5
Excellent
Anthony
07/17/2019
Great location to subways and time square with staff always helpful and accommodating to our requests. Would definitely recommend and will definitely stay there again.
5/5
Excellent
Verified traveler
06/28/2019
Brilliant location, fantastic suite, really friendly and helpful staff, we were upgraded due to us celebrating my husbands 50th birthday and there was also a bottle of prosseco chilling in the fridge for us with a birthday card. These little touches all made for a fantastic stay. Wouldn’t stay anywhere else in New York now.
5/5
Excellent
Elizabeth
06/21/2019
Excellent experience
Our experience at AKA Times Square was excellent. The superb service, accommodations, and location helped make our visit to NYC a great experience. We appreciated the location in the theater district, convenient to activities, restaurants, and shops, yet far enough from Times Square that the street was not busy or loud. Subway access was just 2 blocks away. The suite was comfortable, nicely appointed, and quite spacious with a separate bedroom. It was nice to have the full kitchen for breakfast and late night snacks. BEAUTIFUL lounge. Parking deck conveniently located across the street. Highly recommend!
4/5
Good
Robert
06/13/2019
Housekeeping needs to be more predictable.
5/5
Excellent
Craig
06/11/2019
Aka a great find
This hotel had a very excellent location and a great urban yet welcoming vibe. We were always greeted by the staff with smiles. They have a chill lounge upstairs that is a quiet retreat if you need to escape the kinetic Times Square/Theater district energy. We loved how we could walk to our theater the night of the big show. Highly recommended!
1/5
Kiki
04/27/2019
Terrible!
Terrible service at checkin, bad attitude from front desk staff Danzel, not even greeting you with a smile or Hi! After home, found out they charge me again even though I have already fully paid when booking through hotels.com.
Still getting the problem solved through my banks and AKA!!! Emailed AKA and they aren’t helpful at all in resolving the problem.
The apartment is old and tired. The bed frame is broken in one of the bedroom, with mattress almost 10inches smaller than the bed frame. The airconditioner is not working during the entire stay, they provided a fan!! The lights along the kitchen aren’t working, reported it to the technical staff on duty, never fixed during the 7nights stay!
5/5
Excellent
Verified traveler
03/24/2019
You Should Try This Place!
We were impressed by the size of the room for the rate charged and the consistent congeniality of the desk staff. The hotel is nicely located half a block from Times Square and easy walking distance to theatres and restaurants. There is a Whole Foods five minutes away to stock up on food for eating in, and the room has a full-sized refrigerator, stove, microwave, toaster, dishwasher, and washer and dryer. Direct tv gives access to wide range of programming. Room was clean, shower great, and beds comfortable. As in all NYC hotels I’ve ever stayed in, you will hear some street sounds, but they did not disturb our sleep. Staff was very attendant to our needs.
5/5
Excellent
Katherine
02/02/2019
My 4 years of searching is over
I travel to NYC a lot for business. This is the first hotel I’ve found in 4 years that I want to stay at again and again. Perfect!
5/5
Excellent
Georgia
12/10/2018
Great location
Great location, in the centre of all the action. Friendly, helpful staff to greet you (and when/if needed), but also left to your own devices. We stayed in a studio and it had everything you could need, nice & spacious, washing machine & tumble dryer (used), while kitchen (partly used), separate 'office space' where we stored all of our shopping!
Only slight downside (although it didn't bother us at all) is that the street noise can be quite loud, but it's to be expected in the heart of the city. The area also felt very safe. Would definitely return!
4/5
Good
Jesse
10/20/2018
If you want Times Square this is it!!!
Not much of a downstairs lobby but a nice layout upstairs… HUGE Penthouse suite… Amazing area, the day we stayed there we bumped into Ice-T who is filming Law & Order SVU in the restaurant next-door.
5/5
Excellent
Verified traveler
10/09/2018
Honestly hesitate to write this review because I don't want the place booked up the next time I go back. Other than an issue with charging extra for a rollaway bed (which was cleared up in a wonderful manner by the hotel- NOT Expedia), this place was fantastic. Huge room with 2 separate bedrooms and a den, over 700SF with washer/dryer, daily cleaning service, full kitchen including Subzero fridge/freezer and GE monogram dishwasher. Plenty of robes (at least 5) and fresh towels. Upstairs lounge to wait (we arrived on the redeye) and freshen up and again wait before departing for the airport if you have a PM flight.
Staff was incredible, always a "yes," for every question. Helped with subways and pretty much anything else. Clean, beautiful bathroom. Located in the middle of Times Square but completely quiet.
Really a great stay. Would absolutely stay again.
3/5
David
09/14/2018
Good and bad
Check in process was rest and after coming in on a red eye they were able to accommodate an early check in for me. Room was very large and interiors were pretty good. On the flip side, the AC unit was incredibly loud and at times kept me awake... and the unit itself was loud from either guests in an adjacent room or workers nearby.
5/5
Excellent
Verified traveler
07/23/2018
Very conveniently located
Well located to Times Sq.. We walked or took the subway to all the tourists sights. 5 minutes walk to Wholefoods supermarket. The kitchen was well equipped for cooking. ÀKA is very modern and well run.
5/5
Excellent
Kathy
07/04/2018
We had a wonderful stay. Cesar was the most helpful and friendly door man we have ever encountered. We were upgraded to a two bedroom suite and it had everything we could ever want or need. Management resolved a charge issue that we had discovered after we left immediately and we appreciated that very much. Location was ideal for everything but far enough away to not be disturbed. Loved everything about the AKA and we will be back!
5/5
Excellent
Verified traveler
07/04/2018
Great apartment with super staff
Excellent accommodation in every way, location, size, cleanliness but I have to say the staff were particularly great, couldn't do enough and both door and reception staff greater us every time with welcoming smiles. Thank you
3/5
King Tow
07/04/2018
Well located but aging.
Well located. Aging badly. Noisy aircon with no temperature control. Clothes Dryer falling apart.
5/5
Excellent
malcolm
06/29/2018
Very clean
Enjoyable, spacious and clean room with perfect location.
Definitely staying here again when we come back to NYC
5/5
Excellent
Jonathan
06/11/2018
EXCELLENT hotel. You won't be disappointed!!!!
If you're looking to stay in New York and can't decide what hotel to stay at, stop your search right here. This place is excellent! Very large rooms; very friendly service. Before I left for New York, I noticed some negative reviews about noise. I was shocked; we heard no noise whatsoever at night even though we were only a half a block away from Times Square. I wish there were one of these in every major city. I plan to stay here again when I revisit New York.
5/5
Excellent
Peter
06/09/2018
NYC at its best!
Great location just off of Times Square. The staff was fantastic and very accommodating. Room was clean and very comfortable. It was at least double the size of any other hotel room we have seen for the same price. Only negative was the size of the bathroom and not good lighting for applying makeup. We can live with that. We would definitely stay there again.
4/5
Good
Verified traveler
05/17/2018
Nice room
The Penthouse room was great. Part of the lobby was under construction and the walls and baseboards could use a fresh coat of paint or touch up in some areas...otherwise nice courteous staff and great penthouse room. The elevator could also use some sprucing up. The hotel is also a bit dark throughout..brighter lighting would be great.
5/5
Excellent
John
05/04/2018
Sensational location
Sensational location and beautifully fitted out. We even had a washer and dryer! Staff were helpful and very friendly. We will be back!
4/5
Good
Joanne
05/02/2018
Excellent apartment - fabulous location
Really enjoyed our first visit to New York and our stay at AKA completely agree with the reviews that I had read on the ideal location of this hotel its perfect for Times Square.
4/5
Good
douglas
04/16/2018
great time
Excellent Hotel and location. Staff are friendly and helpful
5/5
Excellent
Verified traveler
04/10/2018
NYC
Brilliant location - Broadway, Times Square. Gorgeous hotel and apartment.
5/5
Excellent
Robert
04/07/2018
A very happy client
The client was very pleased with his stay
5/5
Excellent
Verified traveler
03/19/2018
I love this place!
AKA Time Square is great! The service is excellent and the suites are well appointed. I really enjoyed my one bedroom apartment. It's large for an apartment in midtown and has nice finishes. I wish there was Kleenex and Q-tips in the bathroom like most hotels, but I understand that since this is an extended stay facility, it might not be feasible. I like that I can have guests over, have food delivered, and pretty much use it like my home away from home.
4/5
Good
Verified traveler
03/16/2018
Wonderful staff
The staff at AKA are fantastic. We stayed in 2 different rooms this trip and the second room was VASTLY inferior to the first. The heat didn't work. The window shutters were broken to let in light from tge surrounding office buildings. The toom itself seemed like it had been redesigned and wasn't working properly. The layout was just a mess.
That said. The location is perfect. The staff are wonderful. And I WILL be back
5/5
Excellent
Verified traveler
03/07/2018
Crossroad of the world
Full kitchen all utensils needed saved us a fortune in food costs.
5/5
Excellent
Verified traveler
03/07/2018
Would recommend
Nice location. Stayed in deluxe suite w/ample space. Couch needs updating..not so comfortable. Kitchen well equipped but w/out paper towels. Price is good for room type.
5/5
Excellent
anthony
03/04/2018
Close to most attractions
AKA Times Sq is perfect for business and Leisure. 10 blocks from ESB and Macy’s and close to a lot of other major attractions
Located between two subway lines, 4 min walk to whole foods
4/5
Good
Patrick
01/16/2018
Large suite around the corner from Times Square
Great location and a very spacious room. The downside is that the suite was very dark with little natural light. The staff were excellent - very friendly, professional and accommodating.
3/5
Jonah
01/09/2018
Great Potential!
The staff at the front desk is very nice and accommodating. The housekeeping department, however, lag quite a bit. Yes, the bed was made and new towels but the room was clearly not vacuumed, mopped and coffee was never restocked. The building itself is great but the wear and tear is becoming obvious
4/5
Good
Barry
01/08/2018
Time Square AKA
Would have been rated higher but unfortunately the heating broke for about 36 hours and it was cold in NYC. In fairness the management did compensate.
4/5
Good
Verified traveler
01/02/2018
Perfect location. Lots of space.
Very nice hotel. Location couldn't be better. We were travelling with our adult daughter who slept on a roll away in the large sitting room. This arrangement was less expensive than two hotel rooms and we got A Lot more space. No coffee in the room was a disappointment but the kitchen is fully stocked and I could have brought packets from home. Coffee was available in the PH but I don't want to leave the room for morning coffee. Would definitely stay there again and would recommend. We had heating and hot water issues but the hotel was responsive in correcting these issues.
3/5
Martin
12/31/2017
Cold New York
Although the hotel is pleasant and convenient, they had trouble with the heat and it was cold in our room much of the time. It was cold in New York and this made it worse. We have stayed at several AKA hotels and generally they have been good if we have children or grandchildren staying with us.
4/5
Good
Verified traveler
12/18/2017
good location, clean and comfortable
clean, comfortable, quiet, good support from staff
4/5
Good
magdalena
12/10/2017
Location, Location!!’
A really nice place with very spacious rooms and most convenient location. Despite being just a few steps from Times Square it was surprisingly quiet. Close to subway, shops, theatres etc. The furniture in rooms are a bit used up but all together still in good shape. I will definitely stay again!
4/5
Good
Scott
12/04/2017
Large rooms, nice staff but lacking vibe and food
Lobby is small but nice however no vibe....other than quiet. A little music and vibrancy could go a long way. Elevators were dark and a little slow but worked. Rooms were large but not overly comfortable. Furniture could use some throw pillows to relax on but it would take away from the minimalist vibe.
If you want space, this is the hotel! We booked a 2 bedroom which had plenty of extra area for suitcases, stuff, shopping bags etc. Kitchen was well equipped and a great way to avoid overly price breakfasts. Whole Foods is 2 blocks away and very convenient to stock up. No spices though (not even salt/pepper which would have been nice). The one washroom was small, could use a thorough clean around the shower but overall quite nice.
Location is nice being midblock away from Times Square and the madness but quite central to a lot of other attractions (theatre, Rockefeller Center, Bryant Park and Grand Central).
Lounge on the top floor was nice but again, sterile. Some music would help. Coffee was always fresh and free apples/oranges that we stocked up on before heading out. Sign in the elevator called it a bar which would have been great after a long day but I guess that was from a time past.
Access to food at the hotel would have been ideal for the nights when you don't want to cook or go out but I guess you can't have everything!
Overall, a nice hotel. We would stay here again.
5/5
Excellent
Verified traveler
12/03/2017
Perfect location for theatres, Times Square etc.
Fantastic intimate hotel right in the middle of New York City life.
Times Square, Bryant Park, theatre district, restaraunts but still quiet and accessible.
Staff efficient, friendly and helpful. Helped print off online tickets.
A little dark in lobby and elevators, and it would be nice to have an ice machine either in the rooftop bar or IN the hotel.
Definitely will return and recommend aka Times Square.
4/5
Good
Mark
11/27/2017
Comfort in the Heart of Times Square
Certainly can't beat the location. It's literally steps from Times Square, the public transit and everything you want to do in New York. The beds were comfortable and the layout of the apartment was very nice. Would definitely stay here again.
5/5
Excellent
Verified traveler
11/11/2017
Great Place!!
Excellent accommodations. Loved the location and the apartments are outstanding!! We will definitely return and stay at AKA.
4/5
Good
Dale
11/08/2017
Theatre district aka hotel vs other aka hotels
Location was great if you are a tourist to the city and plan to take in one or more Broadway plays. Other than that, this aka hotel is inferior to the other aka hotels in terms of how it is sandwiched in between other buildings in the block. Other aka hotels in the city are in better neighborhoods and not as overshadowed by larger buildings. On the positive side, 44th St is a very interesting street in both directions from the hotel. Many quality bars and restaurants, plus the Algonquin Hotel, made famous by the New Yorker Magazine, plus the legionary New York Yacht Club, Harvard Club, and other college clubs are on this street to the east, and more theaters plus interesting restaurants to the west.
5/5
Excellent
Verified traveler
11/08/2017
liked it
liked it would go back
5/5
Excellent
Dan
11/05/2017
Don’t tell people about here.
I want to be able to get a booking next time I’m in town. So it’s a bit more than some hotels, but you get a kitchen and separate sleeping areas and a washing machine. And a lounge upstairs. Sometimes on a long trip or a rainy day you just want to cook plain food, stay home and do laundry. It’s quiet and safe. Staff outstanding.