2/5
Nouf
12/21/2023
I did not enjoy my stay, and I don’t recommend it to anyone.
The description on Expedia is inaccurate they do NOT clean rooms on a daily basis. They only clean once a week, which I disliked, it should be at least every other day.
The shower design is extremely uncomfortable.
There is no isolation so it’s noisy at night. Also there is no AC, which is also inaccurately described.
5/5
Excellent
abdulaziz
11/30/2023
Excellent location
4/5
Good
Hak Sung
10/17/2023
Great location.
5/5
Excellent
Santiago
10/03/2023
great rooms and convenience
4/5
Good
Wayne AND VENESSA
01/18/2023
we've stayed here before covid so were glad to come back - this time booked a bigger room with terrace - was a lovely room just like the photos. However the fridge kept defrosting so we lost food several times. Is definitely not as good as before covid. But thats not the hotels fault its covid I am sure as before they had lovely mix and mingle evenings in the lively bar area - now none of that and bar open random short times, the cafe was hardly ever open either :( So these are things I hope will change now things are coming back to life post covid. I will say the doorman... never seemed to be interested in the doors or luggage. Our housekeeping ladies were lovely, so was Hugo for our airport drop off service. The location here is fabulous for anyone wanting to visit NY. So close to some of the prettiest stores to see at xmas :) Very close to grocery&food stores as well as higher price fine dining. Super near central park & subways. Fast internet - great tv channel selections and viewing channels, great on site laundry room. Its a fab spot for getting around and being near a lot of iconic places and not to close to the nosier places. The hotel room itself was nice and quiet too - we def enjoyed our stay here and would recommend it to others happily. Oh! my hubby & I are both short - the shower is really high & doesn't have a head that can lower & no shower on a handle so rinsing a problem - but has a bath sized so we could actually soak in so that was nice.
5/5
Excellent
PaulfReiko
12/05/2022
Super!
There were some complication and misunderstanding while making a reservation mostly on my end, however they took care of it really well and solved the all problems. It felt like I was staying my little studio apartment and I so much like it! Super great location. They don't have a real restaurant however they do have a nice cozy cafe on the first floor where you can have quick coffee or breakfast. The guy at the cafe is the sweetest guy! Loved everything here. I will definitely come back.
5/5
Excellent
Xiomara
11/12/2022
Great location! Keep in mind that the hotel does not clean your room everyday, just once a week.
5/5
Excellent
Kaushal
09/09/2022
Loved the location. Room was good sized and comfortable. We had a very comfortable stay.
5/5
Excellent
L. Ann
08/22/2021
NY family visit
I came to NYC to meet my granddaughter born in Covid, and to visit 2 daughters I haven't been able to visit in over 2 years. I stayed a full week & the Central Park location was a convenient location for all. I love the space & amenities of a small apartment. The building even has free laundry. The staff are extremely friendly & helpful. I definitely want to stay here again.
2/5
Verified traveler
08/06/2021
Frustrating
5/5
Excellent
Kristine M.
06/01/2021
Great location and comfy room!
This was a fabulous place to stay while I recovered from my surgery. The staff was so helpful and kind. Diana at the front desk was great with whatever I needed and the doorman (wish I could remember his name) was so sweet and funny. The location is so convenient to nearby awesome shopping, mini markets and coffee shops, salons, you name it! There’s a little salon across the street that will give you a great chair massage or foot massage for a great price. AND just a block away from the entrance to Central Park. I would definitely stay here again!
3/5
Verified traveler
10/29/2020
My room had warm, but no really hot water. Even I complained every day and even got my room switched, I had the same problem.
5/5
Excellent
Robert
03/20/2020
Excellent
Management and staff went out of way to make sure everything was exceptional.
5/5
Excellent
Verified traveler
03/16/2020
The location was excellent and room was spacious. Staff very friendly and professional.
5/5
Excellent
Verified traveler
03/15/2020
Large comfortable quiet rooms with walk in clothes closets. Bathroom a tad small and only one small shelf. Once a week cleaning not a problem. On site laundry facilities
2/5
Irwin
03/05/2020
Poor outlets for electronics, no walk-in shower, no heat when outside temperature was 30 degrees, platform bed frame same color as carpet with narrow path caused a visual problem.
5/5
Excellent
debra
02/29/2020
outstanding location just 1 street back from central park south at a competitive price. staff are exceptionally professional but in a relaxed, informal manner. rooms are generous in terms of space and finished to a high standard.
5/5
Excellent
Beverly
12/21/2019
love staying here.
4/5
Good
Verified traveler
12/17/2019
What they quote that charge unlike some NYC hotels who rack up service charges that you don't use.
5/5
Excellent
Verified traveler
12/16/2019
the location was superb, the staff were pleasant and helpful, the room was large by nyc standards, the rooms were quiet and clean, there is construction going on next door but noise doesn't start until 7:30
4/5
Good
Karen
10/21/2019
Lovely hotel in perfect location
This is comfortable hotel in a brilliant location for sight seeing. Service was also excellent - including daily housekeeping and an informative and friendly front desk. An Aparthotel suited us brilliantly , so we could eat a simple breakfast ( and on 2 occasions in a very busy week - supper ) in our room .
This was recommended by our daughter and son in law ; we will recommend it to other friends in England .
5/5
Excellent
Mary
10/14/2019
The rooms were modern, quiet, clean, comfortable. Awesome location near Central Park. Very helpful staff
5/5
Excellent
Verified traveler
09/23/2019
Great little spot. Convenient location with bars, restaurants, shops and transport nearby. Room was large, modern and well equipped with a comfortable bed. Staff were friendly and helpful. Highly recommended.
4/5
Good
Verified traveler
09/17/2019
Nice hotel in Midtown, spacious rooms
Good location in Midtown near Central Park South. The suite was spacious and clean. The views were not so great even at the Penthouse floor. The suite is decorated in dark gray and feels quite depressing but it was clean.
Amenities are nice. Large gym and free laundry machines.
4/5
Good
Dan
09/12/2019
always a great choice near central park
Always a good reliable option in NYC. I like staying near Central Park and often times hotel rates are through the roof. They were this week but AKA was half the price. It’s a great limited service hotel with super nice staff. No complaints. Only comment is that the hallways in the room floors are tired and dated but rooms are great. I’ll
Be back.
5/5
Excellent
Verified traveler
09/01/2019
The hotel is in a prime location, yet surprisingly quiet. Our room was on the 11th floor. There was no street noise at all. The staff were all very courteous and professional. The hotel entrance lobby is very discreet, there are no delays at the elevator or reception desk that one encounters in larger hotels. There are no lounge or bar facilities. But this was not a problem because these were not important to our stay. The Wi-Fi performed excellently. The laundry facilities were good, though we did not need to use them.
4/5
Good
boaz
07/25/2019
Had to wait 15 min for hot water in the shower
5/5
Excellent
Robin
07/06/2019
fantastic location, so clean with a semi-kitchen that really came in handy. Heat wave in NY so we really appreciated the air conditioning.
This will always be our go to place in the city!
5/5
Excellent
Verified traveler
06/26/2019
The property is beautiful. The gym in particular is magnificent. I appreciated having access to a laundry room and the staff were incredibly attentive and helpful. The bed was amazing and the room was spacious.
4/5
Good
Verified traveler
06/17/2019
Wonderful service and food preparation at aka café.
3/5
Elisabeth
06/06/2019
Beth snel
The hotel is Beautiful and clean but the people that works there nerds improvement to deal with guests
4/5
Good
Eric
05/13/2019
Workout facility and equipment was the best I’ve seen, even better then at bigger hotels. The staff was also great. They forgot to put Kleenex in our room and made up for it by giving us complimentary breakfast for 5 days, which was amazing!
4/5
Good
Verified traveler
05/03/2019
Huge room, great location, surprisingly quiet room, very friendly staff. The only thing that would have made it perfect is a restaurant and room service.
2/5
Verified traveler
04/10/2019
We did not have air conditioning, we paid for a 4 stars?
3/5
Verified traveler
02/24/2019
no water supply at day time for 8 hours. no room clean service.
5/5
Excellent
Gretchen
02/11/2019
Footsteps from Central Park
Incredibly location; great facility; easy options for breakfast and evening drinks.
5/5
Excellent
Verified traveler
01/22/2019
I like the people in the reception.
I thinknthenroom needs a little renewing.
5/5
Excellent
Kyle
01/21/2019
Great service with excellent location
Great service and excellent accommodations.
5/5
Excellent
Tom
12/30/2018
Awesome Experience
Awesome, love hotel and staff!
3/5
Verified traveler
12/10/2018
Great location. Room keys didn’t work daily. Every time we came back to our room we were locked out. Also major construction was going next door so we were woken by drilling early in the am!
2/5
Jose
11/17/2018
The hotel is clean and is renovated, the lobby entrance is not about that is modern, clean or minimalist, is just sad. Pure gray sad! I was looking for a sign that would say “Under construction “ but no, the looby is done. But let’s go up to continue..
Yes, there is nice kitchenette with microwave and small fridge, that may be very helpful for some guests, but only if you don’t mind eating alone. There is no place for two to seat together. There was one desk with a chair, one sofa chair next to TV and no space to move the furniture around to seat together, unless you seat in the bed that is bad.
Think about a bad quality mattress, those that you can feel and hear the springs and when laying down if one person moves the other one moves too, that was my bad bed experience. For the mattress alone I would recommend you to choose a mass hotel chain, that at least you know that the mattress is good.
About location it is amazing to enjoy the city not the hotel. Sorry AKA, no one likes the haters but I really wish that you use this to improve your guests experiences, because you do have the most important, that is an amazing location and all those issues can be fixed.
5/5
Excellent
Barbara
10/22/2018
Good hotel close to central park
One of the best things this hotel offers is a free laundry and supplies of washing detergent
5/5
Excellent
Steven
09/03/2018
Great hotel one block off Central Park
Excellent location. Easily walkable to pretty much anything in the area. Nice room - quiet (which you don't always get in NYC hotels) - very comfortable bed. Microwave/full sized mini fridge along with glassware and dishes in the room if you get takeout. Very nice staff. Only downside was their lounge - dead and very overpriced even by New York standards.
5/5
Excellent
Antoine
08/09/2018
Space, calm and comfort, a block from Central Park
Aka offers very spacious and well-appointed one bedroom apartment a block from Central Park. I vividely recommend aka!
5/5
Excellent
Michael
07/28/2018
Amazing service, beautiful room
5/5
Excellent
Howard
06/21/2018
Great apartment one block from Central Park
My wife and I spent five days here. Location was fabulous for visiting Central Park and major museums. We prefer to prepare our own breakfast. The studio had a kitchen with microwave, coffee maker and utensils for two—all the essentials. Whole Foods was a short walk away. Staff was extremely pleasant. We paid for the cleaning service. So for us, it was prefect: an apartment with daily maid service(we’re on vacation, right?). We’ll be back.
4/5
Good
Verified traveler
06/06/2018
Excellent location. Although the room has a kitchen, there is no comfortable place to eat, and therefore we coulld not use that service.
5/5
Excellent
Brooklyn
05/25/2018
Amazing location! Close to Central Park and Town Square! The staff are so helpful and always willing to help. Makes you feel like a priority. Rooms were super clean and spacious. Found it fairly quiet at night too.
5/5
Excellent
Adeeda
05/14/2018
Outskirts of town
Nice area on the outskirts of NYC. Very nice, clean rooms. The rooms inside are modern and secure. Staff are friendly and helpful. They even have a cafe that is very good and reasonable for lunch, breakfast and dinner.
4/5
Good
Rebecca
05/04/2018
Overall nice stay.
Very friendly staff. Had to have Maintenance person come to room twice in 3 day stay to adjust air conditioner. TV remote was also very difficult to use and had to wait awhile to get hot water in the shower. Great location and large room.
5/5
Excellent
Bob
05/03/2018
Nice Hotel and Location
The room was nice. Much larger than other hotels. We had a full kitchen in our one bedroom. The room was clean. The location was nice and close to shopping and one block from Central Park. Everything overall was very good.
3/5
WRex
04/15/2018
Great Location. Staff Was Nice. No Temp Control.
Location Location Location. Right by Plaza Hotel. Central Park. Shopping. Staff was accommodating. My issue (and it was a big one) is I could not control
the temperature in my room. It was 73 to 76 degrees
in my room for the four days I was there. Day and night. The staff tried to address by turning off any access to heat. They told me “The building was still in Winter Mode”. Which I guess means the building can only offer heat or A/C. But not both at the same time. For what I was paying a night
I am used to being able to control the temperature in my room.
4/5
Good
Tillo
04/13/2018
Nice hotel. Very helpful staff
We were there for a week. Very pleasant hotel. Clean
Staff is very helpful
Would certainly return
2/5
Nicolas
04/10/2018
So many better places to stay in NY
My room (premium studio) was supposed to have city views. It didn't. My room was supposed to be 400 sq ft. It wasn't. Hotel was far from full occupancy and they still gave me a room right next to the elevator. Housekeepers would have all sorts of loud conversations in front of my door at 9am, then again in the afternoon. After I called to opt out of housekeeping and put the "privacy please" sign on my door, they still came into my room and threw away some of my belongings. I made the hotel aware of that several times and they didn't offer to replace the missing items, nor did they apologize. Front desk and lobby staff were kind of friendly and kind of helpful. Kind of.
5/5
Excellent
steve
03/31/2018
close to sights
hotel staff helpful no hassle booking in or out nice beds and little kitchen unit with microwave and fridge.
5/5
Excellent
Verified traveler
03/22/2018
Solo Female in NY
Visited NY in March as a solo traveller. Stayed in a studio apartment. Great location, generous rooms and helpful staff. Would def recommend to others to stay
4/5
Good
Daniel J
03/17/2018
Nice room but had its drawbacks.
Room was nice and had everything we needed, was a little disappointed though as it was smaller the the pictures depicted it to be when I booked. Our view was of a brick wall which wasn't the end of the world but was disappointing. We were at the end of the hall and could see in the room next to us from the window and they could see in ours which forced us to leave the blind down at all times making the room feel dark and dingy. Not the experience I was expecting but the room was clean and in a good area for walking to attractions.
5/5
Excellent
Janet
03/13/2018
Would return!
Comfortable, well situated hotel with extremely helpful staff. Public areas and bar were quiet and welcoming and the studio was well furnished. The bed was extremely comfortable and bathroom and small kitchen were adequately equipped. Would recommend.
5/5
Excellent
Verified traveler
03/12/2018
Wonderful hotel
Super nice hotel just off Fifth Avenue! Very contemporary design with nice linens and a VERY comfy bed. Plus, we were upgraded to a HUGE suite!!!
4/5
Good
Verified traveler
03/05/2018
Great location and size but several dated rooms
Hotel was very spacious, but was initially given an accessibility room. Was switched to a non-accessibility room upon my request, but had to wait until the next night. Several rooms are newly renovated and much more modern, but we always received the older rooms. Doormen and bellhops very friendly and courteous; same for most of the front desk except for one woman who was an exception. For the price, it's only worth it if you get a newer, modern room.
3/5
Verified traveler
02/28/2018
Aka central park
This hotel has a great location , near 5th ave 2 minutes by walking and central park .
That staff was good .
I took one bedroom premium suite was good but the floor they placed me in was not good maybe because i got cheaper rates in expedia i guess and before i book from expedia i called the hotel and i asked them what the different from premium and not premium they told me the premium has higher floors and not premuim has the lowers one and she asked me if i want to book directly from them which i didnt because expedia had the better rate for me
They placed me in the 2nd floor which was no view no nothing and the AC machine was next to my window which couldnt sleep from the noise .
5/5
Excellent
Pearl
02/24/2018
Best Time Ever
How fortunate to have a day of over 70 degrees in February. Spent the entire day in Central Park with my 6 year granddaughter. It was so easy to get around from this fabulous location, walking was easy, subway close by and always a cab! The staff was amenable, anxious to help. The rooms are so very much larger that what is normally offered in NY and having kitchen facility made it so easy with a child. Not only would I highly recommend this hotel, we are looking for another few days when we can do it again.
5/5
Excellent
Gregory
02/23/2018
Best price, even better location and accommodation
Our stay at AKA Central Park made it already magical trip even better. The staff was warm and welcoming, rooms are clean and large but the location was the cherry on top. Steps away from shopping on 5th or at The Plaza, AKA seriously delivered. Special thanks to Autumn and Jay for going out of their way to make us feel taken care of! We'll be back soon.
5/5
Excellent
Tialisa
02/18/2018
Would definitely return
Very comfortable with lots of amenities. Perfect location, easy parking and great atmosphere. We loved the lounge and the cafe, the staff was amazing.
1/5
Tiffany
02/17/2018
Far from good...
The room looks nice but that's about all I can say for it. If you plan on sleeping, this is not the place for you. Paper thin walls, food smells through the heating, I did not sleep at all. The coffee pot was crusty inside. I would not recommend this hotel to anyone.
4/5
Good
Andrew
01/24/2018
This is a decent place for a business trip but lacking in amenities or charm. The first night we were there the heat in the room was oppressive and we called the front desk who sent someone who could not really fix the problem. The front desk staff is efficient but hardly warm. The cafe is very good and offers free coffee until 10. We are in NYC twice a year for business and thought this would be a good place to try. We did.
5/5
Excellent
michael
01/20/2018
Great location, we really enjoyed our stay
5/5
Excellent
Emma
01/18/2018
Highly Recommend AKA Central Park
I highly recommend The AKA Central Park! The location cannot be beat - just steps away from Central Park and the subway. Very close to Radio City, Rockefeller and Times Square. The room was extremely comfortable and quiet. The staff were great and very accommodating. I would absolutely stay at this hotel again.
3/5
indra
01/08/2018
ovrall quite happy with the hotel. Great location, adequate facilities, helpful staff in honoring good rate when extreme weather hit NewYork
5/5
Excellent
Amy
12/18/2017
Favorite place in midtown - Central Park area
As usual never disappointed when staying here.
5/5
Excellent
Jon
12/16/2017
AKA FAB!
Helpful happy staff
Has all the amenities required
Warm and inviting hotel following a full days pounding the streets and shops
5/5
Excellent
Lisa
12/13/2017
Easy & convenient
It was near everything we wanted to do. The only drawback was ice & ice buckets were not easily located.
4/5
Good
David
12/11/2017
Excellent location! First time to NYC and we felt very safe in this area. Nice big room and the staff was extremely helpful with suggestions, reservations for dinner, as well as best modes of transportation. Would definitely stay there again!
5/5
Excellent
Krysta
12/11/2017
Very comfortable! Great staff very friendly.
Hotel is very simple but modern. Room was spotless. Bed and linens very comfortable. Bathroom is small but very common for NYC. However even though small, very nicely appointed. You have everything you need at this hotel minus fancy chandeliers. The cafe is average. Food is rather bland. Many other cafes nearby to enjoy though. Very friendly staff. We will definitely stay at a.k.a again. Great location. 1 block from Central Park and 1 block from 5th ave.
5/5
Excellent
Pippa
12/08/2017
Best hotel in the city!
I’ve stayed all over the city and these rooms were HUGE! Clean and new. Large bathroom. Staff was SO friendly and helpful in every aspect from baggage holding to restaraunt recommendations. I’ll be back for sure!
4/5
Good
Devyn
12/05/2017
Beautiful room and great location. My only complaint was that the room was very warm at time of arrival and when I turned on the AC, it was very loud so we slept with the AC off.
5/5
Excellent
Verified traveler
11/27/2017
Amazing hotel
Perfect location
I would definitely stay there again
5/5
Excellent
Cathy
11/26/2017
Will be back!
Our flight got in very early so we were there well before check in time but Elvis at the front desk was great and got us a room with very little wait time.
Was not expecting the deep soaking tub , so that was a big plus. Loved that they were firm about no smoking! We had a studio suite, was lots of room.
Only real downside was that I could hear the people in neighboring rooms, even the room above us, where a couple had a big screaming fight for hours in the middle of the night.
Loved the wide variety of tv channel options..
3/5
Christos
11/24/2017
NOT A TRADITIONAL HOTEL EXPERIENCE
This is not a hotel in the traditional sense. Housekeeping came by one time in six days. No room service, no other hotel type perks. This is a chain attempt at a air BNB type of rental. It did have a bar fridge and sink in the unit and free laundry room on second floor of building. If you want a hotel experience, do not stay here. The staff, what little there was, was nice enough
Had I known I would have booked a couple of blocks away for the same price
4/5
Good
rick
11/20/2017
Pleasantly surprised that rooms were as nice and clean as I found and would def recommend hotel to others.
4/5
Good
Verified traveler
11/18/2017
Decent hotel, good WiFi
Good wi-fi. No coffee in room. Room quite noisy with traffic from street. Very close to Central Park. Beds reasonable, shower ok. Doorman pretty distracted from duties.
4/5
Good
Teri
11/13/2017
Great location and rooms. Lobby area not so hot.
5/5
Excellent
Pamela
11/13/2017
Outstanding NY Hotel HOme
This is the best hotel in NY. Perfect location right by Central Park, large comfy room, kitchens in the rooms, decent gym, and tremendously helpful staff. Good food shopping at the end of the block, with Bergdorf Goodmans at the other end of the block, and subway stop nearby - this hotel makes life in NY easy and delightful. More than a place to sleep it is a hotel home.
2/5
Aida
11/12/2017
Confirmed reservation was mysteriously cancelled
We were tired and happy to arrive at AKA Central park. My husband was running the NYC Marathon, so the location was ideal. I booked the hotel through Hotels.com at least 8 or 9 months before the marathon. When we got there, however, the receptionist could not locate the reservation. After like 45 minutes she told me that they had recently changed systems, so our reservation probably didn't make it through. I called Hotels.com customer svc. they assured me the reservation was active, but when the manager on duty came out, he handed me a piece of paper coming from Hotels.com, stating that the reservation was cancelled. No information about who or when this happened. Then it was a back and forth between customer service and the hotel. One insisting it was active and another that it was cancelled. They finally gave us a room. When we finally got to the room, there was a fan going and it smelled like water had flooded the carpet. We were then transferred to a very nice room, but only for the night! We had to check out at 11 and check back in at 3:00 to a similar room to the one we had booked. The hotel itself and the staff was great. However, no one is giving me any answers to why such thing happened and no one has really apologized or compensated us in any way for the 2 hours of waiting and all the aggravation. I have reached out to Hotels.com several times and have not been successful at getting this issue even close to resolved. I am cancelling all future reservations. NO TRUST
1/5
Verified traveler
11/08/2017
No cleaning service if you stay 4 days or less.
No cleaning service unless you stay over 4 days. For the rate they charge per day, I expect cleaning service.
5/5
Excellent
Arlene
11/06/2017
Great location
Great hotel. Great location.
The AKA is a little 'stripped down' There are no door men, or bell boys. There is no concierge or room service. This is fine with me. I can carry my bag to my room and hale my own cab. And I know where I want to ear or how to get theatre tickets.
On the other hand, The AKA prices reflect the lack of staff. This is also fine with me.
So, the price for the location is very low.
But besides great location, the rooms are huge! I have stayed here 2times and both time had a 1 bedroom suite! I still don't kno wife I was lucky or all of their accommodations are suites? I had a huge king bedroom, Very nice 4pc bath, a huge living room and a large equipped kitchenette!,,
That is awesome for the price and the location!,,
I've stayed at the Plaza many times and love the luxury, but don't love the prices.
AKA is a great alternative. Close to the Park and Fifth Ave.. Huge rooms. Clean rooms. And very pleasant professional desk staff.
They do have a nice cafe next door and a bar. Just no room service. But there are a ton of places to eat and groceriy stores on 6th Ave. you can stock you kitchen for 1/4 the price of (cold, delayed) room service.
I hesitate to send this review and let the secret out about the AKA!,
2/5
Verified traveler
10/26/2017
hostel not a hotel
their personel is not professional.Very very firm beds like a rock.
5/5
Excellent
Helen
10/12/2017
Really comfortable and luxurious hotel
A really nice comfortable hotel. The location was great as it's central, but also tucked out the way a little so it's not too noisy or busy. The room was quiet and clean and furnished to a very high standard. I felt really comfortable there.
It was really handy having a little kitchenette as it meant not having to buy food out for every meal, so reducing the cost a little.
2/5
Verified traveler
10/08/2017
House keeping is extra!
We were shocked to hear that housekeeping. Did not come with the booking of the room. That it is an additional cost. When we spoke with the manager, they said that they try to make it clear that housekeeping is not provided. Yet, not one of the THREE people we spoke with when checking in mentioned this!! Never have I ever experienced this in a hotel anywhere in the world. I am disappointment in the cost of the room and the lack of service. Next time we will book elsewhere.
5/5
Excellent
Elizabeth
09/25/2017
Perfect Weekend spot
Great room, comfortable bed, wonderful breakfast cafe. Great quick weekend stay.
4/5
Good
Wendy
09/25/2017
great location, pics not the same as room.
Very close to the park. Very clean updated rooms. We booked the premium studio which is not the same as the pictures advertised. Our room was much smaller so we asked to switch rooms and out of the 3 they showed us none were the same as the pics advertised. Not a big deal since the rooms were very nice only smaller. Only main complaint was the room didnt include coffee which would have been nice for the price you pay. Would definately reccomend and stay there again.
4/5
Good
Gerry
09/24/2017
New York Wedding
We asked to be on the same floor as our daughter due to helping her get ready for her wedding, but despite plenty of notice they chose to put us 4 floors apart. Their supposed upgrade gave them a smaller room than her in laws, who were 7 floors away from their son.
I was surprised that ther was only a small bottle of water in our room, it meant that having spent 13 hours travelling we then had to go out to find a beverage.
Although there was a laundry in the hotel, when we asked about steam creases out of the wedding dress we were directed to a dry cleaners.
Apart fro the TV not working, so no music, and someone else's hair left in the shower, it was a lovely hotel and the staff were pleasant.
5/5
Excellent
david
09/20/2017
great location
check in was quick and easy the staff were friendly and helpful. the location to all of the places to see was brilliant all in walking distance.Central park was just round the corner ,which is a lovely escape from all the hustle and bustle of the city .At night you could not hear anything outside so we had a good nights sleep.
5/5
Excellent
Ryan
09/16/2017
Great spot. Highly recommend.
Highly recommend. Friendly staff, clean, quiet, well equipt and great location
4/5
Good
Holly
09/12/2017
Nice hotel in a great location
Comfortable hotel in a great location. Service could be friendlier and the room was FREEZING when we first arrived. I would stay here again.
3/5
Constance
09/01/2017
Not really Central Park
AKA Central Park is misleading - should be AKA a block away from Central Park. It's on a side street which may be quieter, but you're not on CPW. Lobby was dark and disco looking, but staff were incredible - very flexible, knowledgeable and pleasant.
4/5
Good
Verified traveler
08/28/2017
Another amazing weekend in the big Apple
We had a great time. The location is perfect right by Central Park and 5th Ave.
5/5
Excellent
abhishek
07/31/2017
Nice hotel
It was amazing, great location and very comfortable
5/5
Excellent
Michelle
07/28/2017
Great stay!
We had a great stay- perfect location, comfortable room, and very attentive staff. I'd made several requests, and they were able to accommodate all. Would definitely stay here again!
5/5
Excellent
Verified traveler
07/19/2017
Stay AKA -you won't regret it
Modern style in a relatively big room for NYC. Having a kitchenette is a plus. Bed was comfy. Great location to walk to shopping, dining, Central Park, Times Square. Subway stations are close by. Appreciated the umbrellas provided by hotel since had a very rainy day during stay. Would definitely stay here again.