4/5
Good
Dmitry
02/03/2024
Love the location and stuff is excellent, but
1. We book the room with kitchenet but it was on 3rd floor WITHOUT elevator, so we had to change to smaller room, but with nice view.
2. They have a problem with restaurant. There are NO breakfast, instead they have “brunch” that start at 8 am and coming from east coast it is a problem.
They do not have real room service and the first day we came they could not seat us for dinner as they were overbooked.
3. Bathroom is tiny and there are NO hooks, none. Nowhere to hang towel.
5/5
Excellent
Susan Taras
02/02/2024
Great getaway!
We enjoyed our stay! Great location and a beautiful spot.
4/5
Good
Tom
01/27/2024
Near a great beach and great park. Open space.
5/5
Excellent
Ann
01/10/2024
Comfortable beach vacation
My fiance and I enjoyed our ocean front balcony and cozy bed immensely. The hotel was clean and comfortable. Make sure to pre-make dinner reservations for their restaurant ahead of your stay to get a table. Would definitely stay here again!
5/5
Excellent
Carlynn
01/09/2024
A beautiful spot away from the chaos of Waikīkī, tho close enough to watch fireworks and access everything. I’ve stayed 3 times at this location, it is just right!
5/5
Excellent
Hazel
01/02/2024
Amazing boutique hotel with outstanding customer focus! You feel at home on the beach.
5/5
Excellent
Shirley
12/15/2023
It was relaxing and the beach was lovely. Our mango cocktail was amazing and the staff very accommodating. Enjoy our stay even though it rained. Would definitly return.
4/5
Good
Josh
12/01/2023
Close to great.
Great location just a short walk from the craziness of Waikiki. Easy to get from here to other parts of the island. The bed was comfortable, room was cozy. The cold showers were a challenge. Multiple times did we skip a hot or even warm shower.
5/5
Excellent
Don
11/22/2023
I particularly appreciate how friendly and helpful the staff is.
5/5
Excellent
David
11/19/2023
A very well-managed place, from the front desk to the dining room to the beach services to room service. Located at the much quieter end of Waikiki, it's within easy walking distance of the hubbub but also quiet and serene. I will go back.
5/5
Excellent
Donald
11/14/2023
The hotel is in a great location. The design is very cool and has a retro vibe. The restaurant serves excellent gourmet food and fun drinks! The staff is very friendly and helpful- everyone from the front desk to housekeeping to the beach attendants! The rooms are a bit small, but they are updated and clean. Paying for an ocean view is worth the extra cost, but the rooms facing Diamondhead or the park probably have nice views too! Definitely recommend the hotel for a quieter spot when staying in Honolulu!
4/5
Good
Young
11/13/2023
It’s away from the downtown area so it was quiet but super minimal options for food. The restaurant on the property is overpriced and has horrible service. The rooms need to be updated - the room temperature is controlled by an in room air conditioner which ran day and night and never reached the desired temperature. Beachfront, though, so that was a plus. They had beach chairs and umbrellas to rent for free, as well as free sunscreen. Umbrellas weren’t allowed on windy days, which were all the days.
2/5
Pedro
11/01/2023
Don't expect any high-end on your holidays.
Very expensive hotel. I expected to have more amenities and comfort in the room. They didn't offer us the bottle of bubbles that hotels.com said in the voucher. The restaurant always was very busy and I couldn't make even a reservation for any of my 3 nights. I had to ask for a kettle and coffee and tea because in the room was nothing. The lobby was good but the rooms and the rest of the hotel needs renovations. The bed was too too too soft. Stuff on the front desk were not very friendly, not a single smile.
4/5
Good
Ryan
10/31/2023
Nice older hotel, lobby and restaurant are very cool. Excellent location. Resort fees and parking are expensive. Rooms are nice and well kept.
4/5
Good
Lorena
10/30/2023
Staff was very helpful and accommodating
5/5
Excellent
MAYELA P
10/29/2023
Unfortunately I just can give 5 starts Alyssa ,Belly they were ,professionals ,friendly ,they make me feel like home,beyond of what I expected…Kyle was so helpful in my last day ..I really appreciate his helped…Felicia the Bartender is fantastic,beautiful drinks..Jacqueline the waitress great and friendly services…The food is absolutely wonderful..except the ice cream…The Hotel is beautiful,with amazing services,every body is friendly ,this is my second time…and I m planning go back Kaimana Hotel Mahalo nui ia oe
5/5
Excellent
Rebekah
10/19/2023
I liked everything about the property. It was a magical experience and I would love to do it again
4/5
Good
Neil
10/15/2023
I really like the location of the hotel, and its beach. The extra fees are very annoying because they really jack up the price and you don’t get very much for them. The staff is mostly very friendly and helpful.
4/5
Good
Ana
10/14/2023
The hotel room was clean and nice, I got the king bed suite which had a kitchenette, private room, dining room, and living room. The staff that come to clean do an amazing job! I came home to a freshly made bed and towels every night! There are several items available upon request such as robes, towels, sheets, and toothbrush kits. The check in staff are kind. The only thing is they need to update their listing, it says on Expedia that the stay includes surfing and yoga activities. However, surfing is not an amenity and comes at a FEE that you book with the surfshop. You can do a complimentary paddle boarding class. The yoga classes are also subject to a schedule, which when I called a few weeks back they said I can just schedule a class when I got there, but they have one activity per day on their weekly schedule.
5/5
Excellent
Verified traveler
10/13/2023
Perfect for a more laid back Waikiki stay
Cute. Great to have beach chairs and umbrellas included. Great service. Loved the location. Yes a little more of a walk to shops/restaurants of Waikiki but that also means less crazy and loud too.
5/5
Excellent
Anne
10/12/2023
The reason for the five star review is the location, ( steps from the beach and access from Kapiolani Park), and the spectacular view! We had an ocean Waikiki view that was unsurpassed, and enjoyed looking across the curved beach of Waikiki, and also prime viewing for the Friday night fireworks from our spacious lanai. The hotel could use a refresh, but we continue to return for the view.
5/5
Excellent
Brett
10/10/2023
Great views and easily walkable to Waikiki
5/5
Excellent
VAN
10/04/2023
Very good hotel. It’s convenient, excellent staffing, clean & safe environment.
5/5
Excellent
Donna
09/18/2023
Staff and accommodations are outstanding!
5/5
Excellent
Sarah
09/12/2023
Jewel of a hotel at the quiet edge of Waikiki
How magical to wake up in the morning to see the sun rising over Diamond Head and end the day sipping a Mai Tai at the Hau Tree Lanai. The Kaimana- a hotel I have known since childhood in the 1970s - is back in a fun, funky/retro jewel of a hotel at the far end of Waikiki. The hotel staff could not have been nicer or more attentive. The Mai Tais could not have been more potent or delicious. My only critique is the bath towels also were a bit retro and reminded me of what we used in our high school gym locker room circa 1981. A bit more thread count would go along way...
5/5
Excellent
Lynne
09/10/2023
Great property, amazing views, nice beach access and friendly staff. The only challenge was eating in the restaurant. You have to make reservations in advance of your visit! The decor was fun, the lobby great to hang out in and the front desk and housekeeping crew were friendly and helpful.
5/5
Excellent
Jay
09/09/2023
Away from Waikiki, nice beach and old Hawai’i feel …
5/5
Excellent
Michael
09/07/2023
Great hotel slightly away from Waikiki
This hotel is isolated from the rest of Waikiki, so it is removed from the craziness of the city. Great beach right at the hotel. Walking access to Monserrat restaurants and lots of great walks/runs around Diamond Head. This area felt very safe. Hotel is immaculate and staff was super friendly.
5/5
Excellent
Victor
09/01/2023
All good
5/5
Excellent
Carolyn
09/01/2023
The Kaimana Beach hotel was a lovely hotel. The open air lobby was so nice and everyone that worked there was always pleasant and accommodating . We loved the coffee shop that opened at 6:30 am too. Rooms were clean and comfortable.
4/5
Good
Jeffrey Lynn
08/12/2023
We enjoyed the beach access and everyone was extremely friendly. The air conditioning in our room was not quite cool enough, but it was ok.
5/5
Excellent
Enzo
08/01/2023
This hotel is very nice and VERY clean! We enjoyed our stay here. Staff is so friendly they treat you with kindness and respect. The hotel is further away from the center but nothing a 15 min walk can't do. We also had our own private beach which was great and the little resto/bistro is beautiful. The food in Hawaii is very good. I highly recommend Kaimana beach hotel to anyone and would definitely come back in the future. 10/10!
5/5
Excellent
Chuck
07/31/2023
Nice location on the beach..clean room. All staff nice in particular Valet and housekeeping (this is out of the ordinary I know, but true this stay!) I’ll be back
4/5
Good
Shirley
07/30/2023
The property is right on the beach. It is less crowded than near Waikiki. The area at the beach is protected by reefs and is not as turbulent of a surf. Great area for SUPs, swimmers, snorklers, and families with young kids. Would definitely recommend to family and friends. It is more of a walk to food, restaurants, and parking is expensive. The hotel itself is not modern or updated. It is nice and clean.The staff is very friendly and helpful.
4/5
Good
Traci
07/29/2023
Pros: Staff was great- very friendly. Just steps away from the beach and they provide towels and a beach chair to use. There is a small convenience store on the property. The beds are very comfortable. Beautiful views. Located near the Aquarian and the zoo. Both within walking distance.
Cons: No parking- you must valet at $40 a night. No coffee or anything nearby to eat unless you eat in their restaurant- which is a locals spot to eat and very expensive. If busy you will need a reservation to eat there. ( yet sits on the beach which is an experience)
Would definitely stay there again.
4/5
Good
Amy
07/23/2023
Great staff, bar, food, location, and beach!
Not crazy about room (city view of parking lot and next to elevators- #726). Quentin, staff at front desk, was wonderful and will have different room when return last night on Oahu. Of course, all else great and will book again (Diamond Head view) now that we know city-view room not best option for us.
2/5
Jing
07/02/2023
The hotel has great access to a small beach area, which is wonderful. The lobby looks reasonable. The location is not bad - quiet but walkable to Waikiki. The problem lies in the room we stayed in. We are literally in middle of the parking lot - feels like a motel room; and it was not cheap (we paid close 900 usd for two nights). Deeply disappointed. When we ask if we can move to a more reasonable room, we were told it would cost almost 1000usd. Also! No elevator!!! Really think twice before you book.
2/5
Michael
06/19/2023
Friendly and helpful staff. Lovely beachfront location. Building aging and rundown. Mediocre food. Overpriced and not good value for the money. Beware the added charges, $25/day for beach towels, etc. $50/day parking. Taxes, too.
5/5
Excellent
Leslie
06/17/2023
Nice Beach Getaway
Nice boutique hotel on very nice, uncrowded beach away from the crowds of Waikiki. Easy entry into calm water. Chairs, umbrella, towels provided at no additional cost. No pool but wasn’t missed.
Restaurant upscale, food very good, but a bit too expensive.
5/5
Excellent
John
06/13/2023
The location on the beach, across from a park and almost in the shadow of Diamond Head. The Manager Ansera (spelling) and the Brad at the registration desk were particularly helpful. There was also a bar area waitress who was covered with lei’s, working part-time Hau Tree while going to college in HI. She was returning to AZ for her next 2 yrs of college. She was sad to leave because the people with whom she worked at Kaimana were wonderful. The hotel location, away from main Waikiki is perfect !
5/5
Excellent
JENS R
06/13/2023
GREAT location
COOL vibe
Outstanding restaurant and bar
With effortlessly pleasant staff
3/5
Sonya
06/11/2023
We had an excellent view, however for the price we paid over 2,000. For 3 nights the cleanliness needs work we were confronted with cockroaches in the bathroom, the rooms for that price desperately need updating
5/5
Excellent
Jessica
06/11/2023
The hotel was everything we had hoped for. The cleanliness of the hotel, the excellent customer service, the perfect location, and the phenomenal food made our short trip worth it.
5/5
Excellent
Kim
06/11/2023
Parking was tough and room is dated (rusty balcony) but loved the friendly and helpful staff!
5/5
Excellent
Frederick
06/09/2023
Great place to stay on the "Gold Coast" away from the hustle and bustle of Waikiki but still within a short walking distance.
5/5
Excellent
Patricia
06/08/2023
I loved the changes in food at the restaurant but I wished it would open at 7:30a like it did before ownership change. Otherwise, all is good - best beach & love the shower for guests outside! thanks
4/5
Good
Susan M.
05/30/2023
Lovely accommodations
Kaimana Beach Hotel is a lovely place to stay. Right on the beach, and guests enjoy an open lobby, lanais off their room and an excellent restaurant, Hau Tree Lanai right on the beach. Staff hauled our bags up and down the stairs to our second floor room, which was appreciated. Valet parking at $40 per night is a bit steep, but street parking is really not available and probably not safe.
5/5
Excellent
Anthony
05/30/2023
The staff was pleasant, the place was clean. Everything was perfect.
1/5
Annabelle
05/15/2023
Very disappointed… the entire beach front was shut down so I was unable to sunbathe or swim on the beach due to a baby seal that had been born. Yes I am happy the wildlife is protected however I thought it was unprofessional that the staff did not notify guests prior to arrival. I paid for an ocean front suite for the sole purpose of being able to walk down to the beach just steps away but instead has to walk 25 mins into downtown onto crowded beaches . I would have stayed in Ko Olina.
I am more so upset because I did reach out about this via email and it has been 5 days and I have not received a response …
No water is provided in the room. Towels are scratchy. The shower curtain did not properly fit the shower and there was no liner to the shower curtain either so it just got soaked while showering and the entire bathroom floor would get soaked every time…
Upon leaving the staff was very aggressive about me checking out they called the room to see if I needed help with the bags and someone even knocked after and asked . I just wanted to pack up and leave my trip in peace not be harassed. Then a maid knocked at 10:55 check out was not until 11.
When asking for recommendations for restaurants the desk staff was not very helpful.
4/5
Good
Derek
05/10/2023
Nice boutique class of hotel. Views from room of Waikiki were stunning. Room was tight for space and on the small size. Difficult to manage and access two suitcases. Restaurant and bar food and drink selection was limited in scope and was pricey. Items seemed to more directed for sharing than for individuals.
Unable to use the beach as was fenced off due to the Monk seal baby birth situation. One of the reasons we chose to stay at this hotel was because of the access and location to beach area. Obviously disappointed ad this was not accessible. Hotel charged a resort fee for beach chair, towels and bikes.
As unable to use the beach felt that the hotel should have offered some kind of credit for none use due to the situation or have charged only for days if chair or towels were used.
5/5
Excellent
Toni
05/07/2023
Great location, outside of Waikiki, right on the beach. They have changed owners and are making upgrades. I have stayed at this hotel many times over the years. I was pleased with the new changes.
5/5
Excellent
david
05/05/2023
Very nice place and people
2/5
Michael
04/26/2023
Our very nice room was on the second level of the "park wing" overlooking (almost a part of) the parking lot at ground level. Online advertising implies Diamond Head or Park views, but not for the south side of the annex. No impulse to use the lanai since all of the parking lot activity was right there. The fact that the beach was closed off because of monk seal activity (continuing into June 2023) was also a big inconvenience for which the hotel offered no compensation. Overall, a disappointing experiece. We cancelled our return reservations and relocated to the main Waikiki hotel cluster.
5/5
Excellent
David
04/26/2023
Liked noise level; cleanliness; location
Didn’t like - no swimming pool or hot tub
3/5
Richard
04/17/2023
The people were friendly and helpful with information and making sure our stay was nice. The welcome bottle of sparkling wine was a nice touch. The aera was noisy with people hanging out at the park across the street from the beach and hotel.
2/5
Jennifer Marie
04/14/2023
We were very disappointed with our room. We booked a larger room since there were three of us but one of the beds was gross and didn’t lay flat. Staff tried to fix the problem but were not able to get us an adequate replacement which meant uncomfortable sleep during our vacation. On a positive note location is great and beach access is very convenient. Restaurant hotel was delicious.
5/5
Excellent
Michael
04/10/2023
Sans Souci Beach wonderful hotel
This hotel had been my standby for O'ahu for a number of years, and it remains excellent under the new ownership. This hotel is outside of the busy, noisy Waikiki district, though within walking distance for meals and activities. It's on a nice, small beach with amazing swimming, some shade, and plausible snorkeling. The hotel has good sparkling and still water service to cut down on bottled water. The Hau Tree restaurant is still okay, though the pricing is too high for the quality. Rooms are great, with partial or full ocean views for many rooms. Staff is friendly, and the feel is genuinely different from the Waikiki hotels.
5/5
Excellent
Roberta
04/02/2023
Great view and location
5/5
Excellent
Bryan
03/27/2023
Much quieter than a property in Waikiki and within walking distance of everything.
5/5
Excellent
Christie
03/26/2023
We really appreciated everyone's help and kindness. Helpful with calling taxi's for us, and giving directions with a smile. The property is always clean. We especially appreciated having help with the shade umbrellas in the sand. Our stay at the Kaimana Beach Hotel was a great experience. We will definitely stay there again. We absolutely loved being there.
4/5
Good
Robin
03/26/2023
End of hotel strip so less noise and quiet.
About half mile walk to local bistros off strip was great. Beach chairs could use an upgrade to something comfortable and you have to request a coffee maker or kettle, it’s free but you will need to request.
5/5
Excellent
James
03/26/2023
Nice view.
4/5
Good
Kenneth
03/26/2023
Place has a soul and the staff are great. Property needs some love.
3/5
Sydney
03/23/2023
The room itself (Ocean View) was beautiful, and the Lobby is nicely decorated, but the hallways inside the hotel are pretty dingy and have an odd odor (older carpet I think). Most of the hotels in Honolulu were built in the 50s, so many are at the point of needing renovation. The Hau Tree restaurant was great, and the proximity to the beach is unmatched!
4/5
Good
Kimberly
03/22/2023
Didn't have the frantic Waikiki pace. Ocean was warm and swimmable.
4/5
Good
Thomas
03/15/2023
Location is hard to beat at the quiet end of Waikiki and right on the sand at relaxing Sans Souci beach. The hotel is somewhat dated and the rooms are small. The Hau Tree Lanai restaurant and bar is intimate and nice. Parking is limited and expensive by valet only.
5/5
Excellent
Herve
03/07/2023
A little Gem in Waikiki
Great hotel located right on the beach with a cool vibe And stunnnig with of Diamond Head. Everybody working there is very friendly. I will definitely return to this hotel next time I’m in Hawaii.
5/5
Excellent
Yuria
03/07/2023
I loved every second while at this facility. All the staff was friendly and prompt, I would like to thank especially the night shift staff Brent and CJ (Hope I remember the names correctly) who helped me with charger crisis.
5/5
Excellent
Sarah
02/24/2023
Great staff. Loved the location at quiet end of Waikiki
5/5
Excellent
Cathlene
02/19/2023
We love the beach!
5/5
Excellent
Verified traveler
02/18/2023
Definitely would go there again.
Fantastic experience
4/5
Good
Janet
02/17/2023
The location was excellent, walkable to dining in nearby restaurants. Room was clean and comfortable. The beach was right outside the hotel
The restaruant in the hotel was terrible, worst high priced salad I have ever had, service was terrible as well.
The room did not have a coffee maker and the coffee shop in the hotel was 6 dollars a cup. we bought a coffee maker that afternoon for 24 dollars and enjoyed coffee in our room every day after that
4/5
Good
Lynn
02/12/2023
Rooms with views of Diamond Head or ocean with the a gem of a beach in front makes this place special. The boho decor in the lobby and bar flows thru to the patio restaurant perfect for sunsets and a refined and healthy inventive menu. The accommodations fall short with hallways requiring some upgrade from the 60’s and the empty water feature in the centre of an open sky courtyard. The room we had was more up to date but loud equipment, fans and lack of soundproofing on the mountainside room was disruptive.
5/5
Excellent
Alexander
02/10/2023
Nice place
5/5
Excellent
Thomas
02/09/2023
Kaimana Beach Hotel exceeded our expectations. It is, literally, on the beach at Waikiki. The staff is uniformly helpful. The Hau Tree restaurant, on the beach, is excellent. If we have the opportunity to return to Hawaii, we will return to this hotel.
5/5
Excellent
Tamara
02/02/2023
A lovely comfortable and relaxing environment.
5/5
Excellent
Arlene
01/26/2023
We were warmly welcomed from the outset and things never looked back from there. This is a beautiful, clean hotel perched on the ocean, just a few minutes past the Waikiki rush. The onsite restaurant did not disappoint. Cleaning staff were visible and thorough. Definitely a client-oriented focus, from valet, housekeeping, restaurant to reception. A definite return for us.
5/5
Excellent
Michael
01/20/2023
Everything was as expected! The pictures I saw online were accurate and realistic!
4/5
Good
stacy
01/11/2023
Great beach at quieter end of Waikiki. Room very comfortable and clean .
Restaurant was disappointing - food very mediocre and overpriced.
3/5
Corrie
01/11/2023
we had a diamond head view, the room was not very comfortable, undecorated and quite damp. This may be a typical size in Waikiki however. The location is fantastic, the staff are great and the organized activities are fab.
5/5
Excellent
Carlynn
01/08/2023
I loved this hotel. It's just perfect. It's all that you want and nothing you don't. It's away enough from the hustle and bustle with the best beach!!
5/5
Excellent
Lori
01/03/2023
Loved everything!
Great staff
Great room with view
Great on-site restaurant
5/5
Excellent
Isaiah
01/02/2023
Can’t wait to go back!
5/5
Excellent
Verified traveler
12/26/2022
Great place to be!!
Incredible staff. So kind and helpful. Just genuinely want to make your stay great! Also the restaurant is phenomenal!!
5/5
Excellent
grace
12/23/2022
Excellent restaurant with wonderful selections. Our room was clean and comfortable and all the staff from the valets, wait staff, to desk personnel’s were great!
5/5
Excellent
Gall
12/21/2022
Great property by the beach
4/5
Good
angela
12/10/2022
Amazingly beautiful property
The property is beautiful - well maintained and decorated. Amazing views from the restaurant and beach. It had a laundry room which we needed. The disappointment came when we were put in a room on the 2nd floor with no elevator. They offered help to bring our bags up but it was inconvenient and the stairway very narrow. The view was of the parking lot, not Diamondhead as advertised. We were appreciative of the large room and amenities though.
5/5
Excellent
Mindy
12/03/2022
The location of the hotel was excellent, away from the busy area of Waikiki but still walkable. The staff were lovely (especially Kalei and Quintin). The only complaint I had was about the service and quality of food in the restaurant. We waited over an hour for our food and when it came some dishes were not hot and the food was just “0kay”. The staff were apologetic and offered us a side to compensate for the delay. For the price we paid, I expected a LOT better….hopefully they will do something to improve their service.
5/5
Excellent
ROSTEN
12/03/2022
Excellent location away from busy Waikiki and room had an awesome view.
4/5
Good
Susan
11/27/2022
Kaimana Beach Hotel is my favorite place to stay in Honolulu - competitive pricing, clean rooms, wonderful staff, excellent beachside restaurant with a storied history. The only downside is the interior remodeling eyesore that used to be a beautiful garden; otherwise, a great place to stay.
4/5
Good
HANNAH
11/26/2022
This is a great stay if you are looking to be out of Waikiki but close enough to access restaurants/shopping/beaches in the Waikiki area. Kaimana Beach is literally steps from the hotel, which was the main attraction for us. The actual hotel was very clean, modern, and has a great vibe. Our room was clean and tidy. There is no microwave for leftovers. The employees were very friendly and helpful (thank you Bailey!) and kindly stored our luggage after check-out until our late-night flight (thank you CJ)! There were complimentary cruiser surfboards, towels and chairs we could use. The in-house restaurant, Hau Tree, was just ok. It is very expensive, even for Hawaii standards, and the food was just ok. Alcohol is incredibly expensive. We ate breakfast/lunch at a great eatery called "Barefoot Beach Cafe," about 0.5 miles away. Highly recommend checking this place out! I was surprised such a nice hotel did not have complimentary coffee but there is an adjacent coffee shop where you can get a drip coffee for $6. There's also a little convenience store at the end of the block if you need any snacks.
5/5
Excellent
Nelda
11/15/2022
We were celebrating 25 years Anniversary. We got married on the beach in Haleiwa and we hadn't been back in 3 years due to COVID we both lived in Hawaii most of our lives. My husband is a retired Honolulu Fire Department Battalion Chief. We loved the Kaimana and plan to stay there next October (2023). Mahalo
4/5
Good
Keshia
11/15/2022
We had the perfect view of the ocean and the city
4/5
Good
Harry
11/14/2022
Nice boutique hotel
Excellent staff! Fabulous dinner at the restaurant. Nice beach but they could use more and better beach chairs. Also need 2 chairs on balcony. Room is small but it does the job. It was hard to use the closet space because of the way the door worked. Nicely updated bathroom. Quiet part of Waikiki was great and nice stroll to the busy crazy part.
2/5
Andrea
11/13/2022
The hotel was overall nice enough, older but refurbished. Although the staff was friendly, we had $500 and a credit card stolen from our room. I called and reported it to the manager and they claim nothing out of the normal happened. I know that the only time my money was outside my possession was when it was taken from my room. The credit card was used the same day I noticed it was missing, and it was charged just down the road from the hotel. It is disappointing that you can’t feel safe enough to leave your belongings in your room.
3/5
H John
11/08/2022
Have stayed here several times. First time with some negative experiences -
1. Room in OLD wing of hotel; no view, no elevator, stairway very dark.
2. Check-in not till late in the day.
5/5
Excellent
Richard
11/05/2022
My room was luxurious with views of the ocean, city and mountains. The food at Hau Tree Restaurant was delicious.
5/5
Excellent
Kylee
11/02/2022
This property was so involved in making sure you had the best stay. The front desk employees always felt super welcoming and had suggestions on things to do, they will text you to let you know about activities in the area, festivals, or free classes the hotel provides. The room was so clean, and though the property looks a little older in points, it is still immaculate in cleanliness.
5/5
Excellent
Thomas
10/31/2022
Classic Waikiki
Kaimana feels like a class is Waikiki hotel stay. The service is tremendous at the front desk, bell desk, hostess stand, and table side.