5/5
Excellent
Ephriam
12/06/2024
How everthing is conveying
5/5
Excellent
Karthik
12/02/2024
Good stay for Varsity visit
Surprisingly large rooms for 3 people with a fold-out 3rd bed. No-frills stay!
5/5
Excellent
Davida
12/01/2024
It was great .
3/5
Elizabeth
11/30/2024
It was fine but not great.
5/5
Excellent
Tyler
11/22/2024
Excellent stay
5/5
Excellent
Theresa
11/08/2024
JC was the lovliest desk greeter EVER!!!
1/5
James
10/29/2024
Just wanted a cozy place to call home base while we checked out the zoo and shops, so we got a King Suite with a sofa. Seemed ideal. Unfortunately, the bed had long hair in it, and the shower was strangely greasy. We left when we found pubic hair stuck to the toilet seat…. I shouldn’t have to clean, before my wife can use the toilet.
Beautiful room, but the grime made it hard to unwind and feel comfortable, so we checked out very early, same day.
Hoped for better, Marriott.
4/5
Good
Monika
10/28/2024
We have stayed here before and enjoyed the spacious rooms, friendly staff, and breakfast offerings. For this visit on a Friday night, there were several sports teams staying there, and they were loud well into the night. At breakfast the young people were rude to the other guests, took more than their fair share of the food, and spilled food on the floor. Kudos to your kitchen staff who went above and beyond to try to keep the area clean and stocked - and always with a straight face and patience! We will stay here again, but will try to avoid weekend nights.
4/5
Good
Debra
10/28/2024
Slightly run down.
5/5
Excellent
Damien
10/28/2024
Roomy, liked the furniture
5/5
Excellent
Lennes
10/27/2024
Very clean...staff was super friendly.
4/5
Good
Shonte
10/06/2024
The staff was extremely friendly. Saw a couple bed bugs and some hair on the floor. The room also had a weird odor. Overall not terrible
4/5
Good
Patrick
10/04/2024
Great Hotel Makes You Feel At Home
Wonderful reception and housekeeping staff... kudoos on excellence. Hotel was immaculately clean. Neighborhood lacks for decent restaurants and none in hotel. Breakfast offered by hotel is spectacular. A map for guests of nearby decent restaurants (other than fast food) would be a nice touch.
5/5
Excellent
Beau
10/01/2024
Great stay will return
5/5
Excellent
Donald
09/26/2024
Close to hospital. Had to have a procedure
4/5
Good
Elizabeth
09/25/2024
Very quiet room
Okay breakfast
Only quibble is that cups in room could not be used in microwave; so impossible to make a cup of tea. No hot water in lobby other than breakfast
5/5
Excellent
Lydia
09/23/2024
Great place! The staff was wonderful and very helpful. Also went as a solo fem person, felt very comfortable.
5/5
Excellent
Joan
09/22/2024
Comfortable room. Clean. Very quiet. Large shower. Separate vanity that allows someone to get ready while someone else is showering. The ability to control the temp in the room was awesome! Friendly staff. Easy and close parking.
3/5
Debra
09/22/2024
Beds were comfotable, linens had a slight odor. Tv was across the room, couldn’t view well from bed. Biggest complaint-the air blew directly onto the bed. Very uncomfortable-froze when it blew, hot when fan turned off.
5/5
Excellent
EFREM
09/08/2024
The room was spacious and updated. Staff are friendly.
5/5
Excellent
Chi
08/21/2024
good staff, clean and good breakfast. if the filtering water system can have in lounge that will be great.
5/5
Excellent
Amanda
08/18/2024
Clean and great breakfast!
5/5
Excellent
PABLO
08/18/2024
The staff is very friendly
5/5
Excellent
Ganesh
08/15/2024
Great location. We enjoyed our stay.
5/5
Excellent
Leah
08/13/2024
Everything was wonderful (except the beds were way too soft for us, but that is just our preference). The room was clean and spacious, staff was friendly, good breakfast options, convenient parking and location!
5/5
Excellent
kacie
08/12/2024
Will stay again!
Thank you Leonard and Rosie....the quick and friendly check in and the laughter and conversation you had with me and my family was so appreciated after the long drive! The room was great! Thank you to the cleaning staff who had it ready for us to use!
5/5
Excellent
Salvador
08/11/2024
Great stay
5/5
Excellent
Brandon
08/09/2024
Good area, clean hotel, staff was friendly. Only small complaint is that they charge $10 a fay for parking in a free parking garage.
5/5
Excellent
Ericha
08/02/2024
Exceeded my expectations
5/5
Excellent
Judith
07/29/2024
The room was clean and roomy for our family of 4. We appreciated the extra space of the "living area" allowing us to spread out a bit after a long day on the road.
5/5
Excellent
Rocky
07/25/2024
The rooms were very clean and comfortable. They were also very quiet. The staff was also very nice and accommodating.
3/5
Scott
07/17/2024
Check the details....
I drive an electric car and we have a small dog. So the 2 criteria I use in searching Hotels.com are 1) Pet Friendly and 2) Electric Vehicle Charging.
This hotel met both in the search.... it was neither.
Not only was the $150.00 pet fee not disclosed on the listing, but there is little area for pets.
And the only place to charge an electric car is at the apartment complex next door. And only if it is not occupied. The gentleman checking us in said that we could just go down the street a little if the one at the apartment complex was not available. The nearest chargers were level 2 chargers at a BMW dealership and a Mini dealership over a mile away.
That being said, the hotel was nice, clean, and comfortable.
3/5
Jessyka
07/17/2024
Nice staff. Needs a pool or option to swim nearby
5/5
Excellent
Verified traveler
07/16/2024
Very clean room, excellent breakfast
5/5
Excellent
william
07/15/2024
Stl visit
Nice hotel but room was very small.
4/5
Good
MICHAEL
07/14/2024
0nly flaw, room smelled like dog a bit….
Otherwise exceptional stay
5/5
Excellent
Oliver
07/08/2024
Very hospitable
4/5
Good
Verified traveler
07/06/2024
WONDERFUL STAY!!
Love this hotel! The people are so friendly, too!
5/5
Excellent
David
07/03/2024
Nice very clean
5/5
Excellent
Nataschia
07/01/2024
Amazing! Thank you!
5/5
Excellent
michael
06/25/2024
Great breakfast and great staff throughout
5/5
Excellent
Jodie
06/22/2024
Everything was good about the hotel other than the rooms are a little in the tight side.
5/5
Excellent
vickie
06/17/2024
Clean , quiet, breakfast was nice
5/5
Excellent
George
06/09/2024
Easy checkin, clean rooms, friendly staff, plenty of breakfast options. Thank you!
5/5
Excellent
Monika
06/06/2024
Clean, safe and near restaurants/shopping. Fantastic breakfast bar
4/5
Good
Scott
06/04/2024
Good option for a quick one night stay with 2 other buddies on way to a golf destination.
5/5
Excellent
Sarah
05/27/2024
We needed a last minute place after the cardinals game got postponed this was Ana amazing choice check in was a breeze parking safe and it was such a spacious comfortable room and breakfast was great !!! Will definitely choose again for our next trip to the Lou !
5/5
Excellent
Craig
05/23/2024
Nice, clean room. A little dated but quite adequate for my family’s needs. Several restaurants nearby. The hotel breakfast was good.
2/5
Taylor
05/21/2024
Was not happy about the hidden fees connected to this property. When I checked in I was charged a 20$ "incidentals" fee, which is fine but I had the day before stayed in another Springhill suites hotel in a different city which did not charge that.
Additionally, the hotel had a very small parking lot with an attached parking garage which cost $10 per night. I was told that parking would be free if we found an open spot in the small parking lot, which I did, however I was charged for parking anyway after I had left and was emailed a receipt.
5/5
Excellent
Matthew
05/19/2024
Fantastic hotel.
Great room comfortable conviently located close to shopping and dining options.
5/5
Excellent
JOSEPH SALIBAY
05/10/2024
Friendly service.
4/5
Good
Neil
04/30/2024
Staff was great, property in nice safe area close to shopping and dining. Property clean and taken care of but starting to show its age. Would stay there again.
4/5
Good
Carla
04/25/2024
Parking was a little weird for the property. Wasn’t sure if the parking garage next door was a part of it considering there were lots of others parking there that were walking to other establishments around the hotel.
4/5
Good
Mark
04/22/2024
Good location
2/5
Katharine
04/15/2024
Half the suite didn’t have any lighting except for a mini reading light attached to the headboard, so it was hard to see at night. The worst part was the bed. I’m not a picky person and don’t notice beds much, but it was so cheap and uncomfortable I slept on the floor and got an hour of sleep. Spare sheets had some sort of oil all over them. The tv was located in between rooms, with a partition wall ending right in front of it. Very inconvenient layout. The bathroom door is frosted glass, so if anyone pees at night with the light on, the light shines straight on two beds. First time I’ve ever given a hotel a negative review. Staff was nice, though. It also felt safe there.
5/5
Excellent
Inna
04/11/2024
very comfortable stay, close to highway and various attractions in the city
5/5
Excellent
Tariq
04/05/2024
Nice, clean place to stay & sleep overnight.
Descent breakfast & coffee in the morning.
5/5
Excellent
John
04/02/2024
Best place we stayed at during our vacation Thanks.
3/5
R W M Dihan
04/02/2024
was ok for 1 night
3/5
Gene
03/26/2024
Location to hospital, however we had a handicap accessible room and the lighting was very dark fo to removing a lamp which the normal guest rooms have.
5/5
Excellent
Craig
03/24/2024
It was very comfortable. Nice breakfast!
3/5
Mt Moriah
03/23/2024
Standard Marriott quality hotel. Suite was smaller than expected.
Checked out one night early but was refused refund.
1/5
Amber
03/23/2024
Bed was terrible. That is enough to not stay again
First complaint: the beds in this room were the most uncomfortable beds I’ve slept on in maybe my whole life. They were so soft, and not in a good way. My back was killing me all weekend! I tried sleeping on the trundle bed but that mattress was so thin you could feel the slats through the mattress.
Second complaint: The water pressure in the toilets were not great, in three nights, we had to ask for a plunger twice! We travel a lot and have never had issues like that before at a hotel.
Third complaint: Hotels dot com lists the hotel as being pet friendly but never mentions you’ll be charged $150 for your dog. I don't mind paying a pet fee IF it’s clearly stated and I can factor it into my travel budget. I don’t appreciate getting stuck with an unexpected additional $150 charge.
Fourth complaint: there was an additional $10/night self parking added at property. I understand additional parking fees to attempt to limit the number of vehicles parking in cities, but this is a hotel in a shopping area of a suburban neighborhood. There is no reason not to include whatever parking upkeep costs in the cost of the room charge, except to make their nightly rate appear lower online and then stick you with additional charges. Not a fan of this tactic.
4/5
Good
kevin
03/19/2024
I liked the breakfast buffet.
5/5
Excellent
John
03/05/2024
Had everything we wanted.
5/5
Excellent
Lorenzo
03/03/2024
Professional Staff at Front Desk
5/5
Excellent
Ashley
02/25/2024
The hotel was great the only thing I would change is the breakfast looked good but tasted not so good.
5/5
Excellent
Kirsten
02/25/2024
Excellent room for a family with children of different genders. Breakfast and the attendants were absolutely exceptional.
5/5
Excellent
Sarah
02/19/2024
Staff was incredibly helpful and friendly. Rooms were clean and well maintained.
5/5
Excellent
Jef
02/13/2024
Great Place
Property is in Excellent Condition and well ran.
4/5
Good
Verified traveler
01/04/2024
A nice stay
Having a mini fridge and a microwave was plus. Wish there was a bathtub instead of just a shower. The room was clean but pretty small for 5 of us (4 adults and a kid). The location was great.
5/5
Excellent
Kamala
01/01/2024
Staff was wonderful, my son wet the bed and one associate came up and was going to change the bed but then decided we needed a new room. Kept us on the same floor and made the transfer easy!
5/5
Excellent
Jasmin
12/29/2023
Great stay!
4/5
Good
Christopher
12/25/2023
Music sound level at a nearby property was a little loud for sleeping. Also, there was a surprise extra $10 fee for parking.
5/5
Excellent
Carlata
12/11/2023
Nice hotel and staff! Second stay at this location!
5/5
Excellent
Lyndy
11/06/2023
Very clean and great service! Awesome breakfast!!!
5/5
Excellent
Monika
10/30/2023
The property is convenient by being near to the interstate; the rooms are spacious and clean; the staff is friendly and accommodating; the breakfast is amazing. All in all, good value for price per night.
5/5
Excellent
Sara
10/24/2023
Comfortable, attractive room and helpful staff
5/5
Excellent
Kristi
10/10/2023
Courtesy abounds
The front desk staff was awesome! Everyone that worked there was very cordial. We felt very welcome at this hotel!
4/5
Good
Barbara
09/26/2023
Did not like the fact that the complementary coffee that was provided in the room was not replaced nor that the trash was not collected from the room daily. No service was provided like this for my stay. Checked in Friday and left on a Monday morning. Should receive notification that this is the practice of this facility prior to making reservation.
4/5
Good
Pamela
09/20/2023
Great Staff and Hospitality.
Enjoyed our stay. The rooms were clean, bed made up most days, towels changed everyday. The breakfast was very convenient. People providing breakfast were very nice and asked questions for assistance. They helped you with the equipment for assistance. Most of all I dropped my Ipod and someone turned it in at the front desk. I was very pleased by the person at the front desk who ask me if it was my ipod.. I was able to identify it. I did not realize I had dropped it.
5/5
Excellent
Brian
09/18/2023
All good
5/5
Excellent
JERRY W.
09/16/2023
Breakfast only until 930 am
5/5
Excellent
Emily
09/09/2023
Our room was clean, easy parking, I have no complaints. Continental breakfast was good, had the usual cold foods, waffles, eggs, and a meat each day. The staff was very friendly, from the front desk to the housekeepers, always greeted you in the hallways. Would definitely stay here again.
4/5
Good
Stuart
08/29/2023
Good stay
Good location, clean room, comfortable bed. Water pressure in shower just OK. Shower floor a little slippery.
5/5
Excellent
Kevin
08/22/2023
Clean and convenient with a helpful staff
5/5
Excellent
chris
08/20/2023
Housekeeping and front desk service was excellent
5/5
Excellent
Katie
08/20/2023
It was great.
4/5
Good
Samuel
07/29/2023
I didn't know we had to pay for parking per day until we arrived there. Plus, we had to ask for towels before we left the room to do our activities for the day. When we got back they still didn’t get towels so I had to call and ask again. Great breakfast! Overall, nice hotel and great location.
1/5
Kelly
07/05/2023
We did not like this hotel. The hotel rules are not customer focused. The rooms are not well designed. The bedding was dirty. The room smelled of mildew. Couldn’t see the tv from the bed. No way to charge device on one side of the bed. The bed was lumpy and the pillows were thin. The staff was rude. The toilet was dirty as was the shower. The shower was also weak. The fridge was off and took forever to cool our soda. The water from the sinks tasted bad. Do yourself a favor and stay somewhere else
5/5
Excellent
Monika
06/28/2023
Clean room, comfortable bed/pillows, quiet, friendly staff, and good breakfast choices.
1/5
Roberto
06/23/2023
The property is not keep clean and smells bad.
I am not happy at all.
5/5
Excellent
Rebecca
06/06/2023
The hotel was in a good location with easy access to major attractions. Staff was pleasant. Rooms were clean
4/5
Good
MIke
06/05/2023
Property is easy accessible and well maintained.
5/5
Excellent
Lakessa
06/03/2023
👍
4/5
Good
Paul
05/22/2023
Bed was too close to divider wall. Made it hard to get into bed and also needed nightstand on that side of bed. Plenty of space in room to move bed over 1-2 feet away from divider wall.
5/5
Excellent
Michael
05/22/2023
The hotel was great, and the staff members provided to level customer service.
Than you Marriott!
5/5
Excellent
Barbara
05/21/2023
Close to attractions, shopping, dining, and highways. Excellent service.
4/5
Good
Verified traveler
05/21/2023
A pretty nice stay
The room was very spacious for the family of 5 (3 teenagers). We loved having a pullout sofa bed. We wish there was a tub to sink in. The breakfast was ok. It was close to everything (restaurants, shops, gas stations and more).
5/5
Excellent
Jimmie
05/21/2023
Great place to, impressed with the whole staff!