5/5
Excellent
Eberhard
02/16/2024
Elegant hotel with excellent service
5/5
Excellent
Joeylynn
12/31/2023
Beautiful hotel, centrally located in all the fun
Staff could not be more kind and accommodating. Overall stay was a wonderful personal experience. Concierge was some of the best I have ever encountered traveling
5/5
Excellent
Barbara
12/18/2023
Everything
5/5
Excellent
Verified traveler
12/10/2023
Great place, extremely friendly staff, clean and right in the middle of all the good things Boston has to offer! Will definitely be back!
5/5
Excellent
David
12/05/2023
The staff is very attentive, but not over attentive. Just right. The room was clean and properly appointed. They went the extra mile to arrange for the car service they provide to fit into our schedule.
5/5
Excellent
Salvatore
11/12/2023
This place is a great quiet escape and it’s perfect for families with little ones too!
5/5
Excellent
Julius
11/10/2023
Love having a fire place in the room. Wish the executive room had a tub.
5/5
Excellent
Jeffrey
10/20/2023
Love the place. Location was perfect for walking to everything. We highly recommend it.
3/5
Richard
09/30/2023
The hotel is quite good, and always my go-to because of Mooo Restaurant off its lobby. Where the hotel can improve is in the reception experience. It’s really low-energy, borderline rude. Most recent example was Shauna last night being quite unhelpful with me on the phone as I called the hotel en route from the airport. Wasn’t a huge deal, but the reception folks should exert a super positive, helpful, and welcoming energy, which does not exist today, in my consistent experience.
2/5
Verified traveler
09/05/2023
Disappointing
Overall the experience was not as advertised.
We paid a premium for a “view” of the Common. The Boston Common was only visible from a narrow angle through one of the windows at the far end of the room.
The room was advertised to have a working fireplace. When we decided to light it after dinner, when we had settled in to watch some US Open tennis after wandering the city, we found that management shuts off the pilot lights and you have to call down to the front desk and ask someone to come up and light it for you. Not really what you’re looking for at that point in the evening.
The tile grout in the shower was badly stained, indicating it had been poorly cleaned on a consistent basis, which gave an uncomfortable vibe to the bathroom experience. The fixtures in the bathroom were difficult to operate.
5/5
Excellent
Jennifer
09/03/2023
Lovely hotel!
5/5
Excellent
Adrienne
08/17/2023
Perfect hotel!
5/5
Excellent
Judith
07/22/2023
It was an amazing experience. We were thrilled to find that the staff and our room were amazing.
5/5
Excellent
Amanda
06/29/2023
Great stay
Super private and great location.
5/5
Excellent
Greg
04/28/2023
Best Boutique Hotel in Boston
The coziness of the hotel, the beautifully decorated room and the proximity to much of what Boston has to offer, made this birthday getaway great. This is what every boutique hotel should strive to be like.
3/5
Elizabeth
03/13/2023
The location of XV Beacon is fantastic. However, we has issues with a faulty fire alarm that woke us up in the middle of the night - twice. The hot water was also spotty in our room and we had to call maintenance. It was a nice change to stay here but not sure if it's worth a future investment.
5/5
Excellent
Peter
03/06/2023
Spotless
3/5
Justin
01/16/2023
Not a 5 Star Hotel
I am so surprised this is a 5 star hotel. It did not have 5 star hotel amenities. For starters the toilet paper was like a Brillo pad!! Why would a 5 star hotel have such crappy toilet paper? Gas stations have softer toilet paper. The towels were also a very poor quality. They were ribbed and very rough. The pictures online must be from 15 years ago because the hotel DOES NOT look like that! There is no way this place is worth $400-$500 a night. I’m so disappointed I used my free hotels.com nights for this place. The furniture in the room is worn and dated and the carpeting needs to be replaced. The desk in the room was all chipped, wobbly and worn. The end tables were damaged. The bed was comfortable, but it was incredibly small. It was more the size of a full size bed than a queen. They had a car service, but it was hardly ever available. We reserved the car for a dinner drop off and then they wanted to drop us off 30 minutes early. What’s the point in a reservation?Every time we were coming and going there was no one holding the door open. And no one brought our luggage to our room. There was an espresso machine in the room but it did not work. Everything about this place was a disappointment!
5/5
Excellent
Rebecca
11/25/2022
Outstanding customer service.
5/5
Excellent
Rebecca
11/23/2022
Great experience
Outstanding service
Beautifully appointed rooms.
5/5
Excellent
DeVante
11/22/2022
I loved the audio system throughout the room and bathroom, made a great vibe. 24hr room service was also great. Staff was friendly and great. I know some of these things are expect of a 5 star establishment but it still makes them great.
5/5
Excellent
Verified traveler
11/17/2022
Beacon XV
We had a great night. The hotel is gorgeous and clean. The staff is awesome. They cater to your every need. Easily one of the best in the country
4/5
Good
Donald Edward Stein
10/20/2022
Front staff and housekeeping not communicating well. Room was not cleaned one night because housekeeping thought our room was vacant.
5/5
Excellent
Stephen
09/17/2022
Very nice boutique hotel on the top of Beacon Hill
5/5
Excellent
Alice
09/05/2022
As usual, staff goes above and beyond at this smaller well appointed hotel to make your stay perfect. The GM Charles is absolutely lovely and has everything working perfectly!!!
5/5
Excellent
Helen Garcia
08/06/2022
The staff was outstanding!!
5/5
Excellent
Timothy A.
04/24/2022
Friendly staff. At $965/night, they should be.
5/5
Excellent
Kathryn
04/19/2022
Stylish, boutique hotel. Staff was friendly and supportive of race day needs.
5/5
Excellent
john
03/03/2022
Lots of charm and a great spot to see the city from. Be prepared for the Red Carpet the staff was the best!!!
5/5
Excellent
Tracy
02/19/2022
The service & quality of this hotel is excellent. The rooms are comfortable & stylish. A great stay thank you!
5/5
Excellent
Richard
12/31/2021
Excellent hotel in every respect. From the staff to the service to the fabulous Mooo restaurant which anchors it. Best in Boston as far as I have experienced!
5/5
Excellent
Nathan
12/25/2021
Great room, really comfortable
5/5
Excellent
Ryan
11/08/2021
The property was as advertised! A big thanks to everyone. It was cleanly, hospitable, upscale, and warm. I highly recommend it. Jeff at reception was top notch and concierge Paige was friendly and helpful. The attention to detail was appreciated and they even had some birthday cake awaiting us for the special occassion.
Valet guys were friendly and pleasant but in general there isn't much space at entrance and ticket system was unclear. Also minibar was expensive for what you get considering they cannot actually stock in the room and you have to wait for delivery (thanks Covid!)...But no major complaints and no issues. It was an all around great experience and I highly recommend it!
3/5
Laurence M.
11/01/2021
Next time I’ll get a room with a King bed. It was uncomfortable with a Queen.
5/5
Excellent
Mark
10/25/2021
Excellent location. Staff wonderful
5/5
Excellent
Anne
10/17/2021
This was undoubtedly one of the best stays I’ve had in a hotel. Staff was genuinely kind, and the restaurant was also fantastic. The location cannot be beat. We will stay here every time we’re in town. This is a truly incredible place.
5/5
Excellent
Russell
09/21/2021
Everything was excellent, top notch…only thing I’d change is the pillows could’ve been better…too firm.
5/5
Excellent
Marcy
08/22/2021
Beautiful, great staff, walkable,great restaurant, "Moo."
Just a little too dark for my taste!
4/5
Good
Verified traveler
07/23/2021
We liked the walkability to faneuil hall, historic sites, boston garden. Our room was updated nicely, but unfortunately the a/c was very noisy and turned off and on multiple times during the night, waking us each time. Ended turning it completely off the second night. The hotel itself was beautiful, with Mooo restaurant adjacent to the lobby. The food was delicious. Service at the hotel and the restaurant was impecable. Overall a very nice stay.
4/5
Good
harry
07/22/2021
Impeccably honest
Fifteen Beacon is a great hotel. Its location is awesome, central to Boston. The staff is fair and impeccably honest. I accidently double paid for a drive to the airport and days after we left, they credited my credit card. Awesome to see such honesty. The fire alarm went off one night - false alarm. They credited that night. Fair and reasonable. I'd stay here again and recommend it to others.
5/5
Excellent
Verified traveler
07/04/2021
You will not go wrong with them very good service and convince
5/5
Excellent
Verified traveler
06/16/2021
Wonderful hotel ! Very personal experience. The ambiance is private and cozy. Each room has a fireplace tat turns on with the flick of a button. First class. 5 star establishment. You will enjoy this hotel !
5/5
Excellent
Verified traveler
04/23/2021
Recommend to stay here for a feeling of how it is to live in Boston. Liked the quality of the furniture and the elevator. The bathroom is a good size. The shower head is the one from the top. I like the traditional one.
5/5
Excellent
Verified traveler
04/20/2021
Everything was excellent
5/5
Excellent
Verified traveler
04/11/2021
Lovely elegant decor in the rooms and the restaurant Mooo was outstanding with a very extensive wine list. Excellent attention to cleanliness and Covid sanitation practices in both the hotel and restaurant... and even the valet service!
5/5
Excellent
Verified traveler
04/04/2021
My favorite place to stay in Boston. Perfect location, friendly and helpful staff and lovely room.
5/5
Excellent
Verified traveler
02/16/2021
The staff was excellent! Very attentive. The room and the entire building was beautiful!
4/5
Good
Elizabeth
02/07/2021
Lovely boutique hotel
Fabulous service, lovely boutique hotel, next time will request room facing beacon street for a better view. Hotel restaurant is outstanding!
5/5
Excellent
Ronald A
11/16/2020
Simply the best hotel in Boston without question.
From the moment, we arrived Fernando the valet took care of our car and showed us our lovely room. Miriam at the front desk was superb as was Dan at front desk. This is an extraordinary hotel in every way. It clearly beats all the other high end properties in Boston. We loved having Moo, the fantastic steak restaurant connected to the hotel. This is a place we will return to when we come back to Boston.
4/5
Good
Verified traveler
10/05/2020
Great location and car service was a great perk. However, did not enjoy coming back to my room at 5:00pm and no house cleaning service. When asked at front desk they said I never requested it which wasn't true at all.
5/5
Excellent
Rich
08/14/2020
Very nice boutique hotel. Pricey, but I think worth it given the various touches, fabulous restaurant downstairs, and the location!
5/5
Excellent
SSS
01/21/2020
There were so many thoughtful touches and amenities, such as bathrobes, slippers, fresh flowers on the room service tray and in the bathroom, newspaper delivery, a town car for local transport,etc. I also loved the cozy gas fireplace. I would absolutely stay here again.
4/5
Good
Verified traveler
12/06/2019
Water in bath sink went from cold to burning hot; housekeeping staff tied up elevators for 20 min while we tried to leave
5/5
Excellent
Verified traveler
11/12/2019
The staff were superb and the location was perfect. I would love to stay here again
4/5
Good
Jay
10/28/2019
Great boutique hotel
Very nice room, gas fireplace added a nice touch, great location.
4/5
Good
Verified traveler
10/28/2019
we had a queen size bed , prefer king size, no view at all and very bad matress
5/5
Excellent
Verified traveler
10/17/2019
Old fashion touches. Staff was very courteous and friendly
3/5
Verified traveler
09/23/2019
Not worth the price. Rooms are small and dated. No coffee in room and no iron
5/5
Excellent
Verified traveler
08/09/2019
Extra comfortable beds and bedding made this a delightful stay. It is a Beautiful boutique hotel with a kind, attentive staff.
5/5
Excellent
Verified traveler
07/29/2019
Everyone was kind and helpful. The room was clean and very nice. Loved it!
4/5
Good
John
07/26/2019
Check-in, staff and concierge, room amenities 5 stars, bar and restaurant 5, room service 5, bed comfort 5, food 5, room size, sorry, 3. However, I feel unhappy being reserved about my rating for room size. The hotel is so generally outstanding, so well appointed, I feel a bit grouchy, although I'm not. I am told by my colleagues in the business we're in to often be a "tough house."
5/5
Excellent
Verified traveler
07/02/2019
Great restaurant on site. Mooo. Fantastic steakhouse.
5/5
Excellent
Verified traveler
07/02/2019
The whole vibe was amazing. Check in was easy & fast. The staff was incredibly helpful, friendly & accommodating. Loved everything about this hotel!
5/5
Excellent
Joyce
06/27/2019
Really nice hotel
Really nice hotel right in the downtown area. Boston common within 2 blocks.
5/5
Excellent
Verified traveler
05/28/2019
The boutique size and personal services made it feel very comfortable
5/5
Excellent
Verified traveler
05/24/2019
Location was great within walking distance of most attractions and restaurants
5/5
Excellent
Verified traveler
05/14/2019
Wonderful small boutique hotel,very private and charming.Staff couldn’t be nicer
5/5
Excellent
Walter
04/26/2019
Happy 43rd
We went for our 43rd Anniversary. XV Beacon staff could not have been more wonderful - the doorman, the desk clerk, the bartender, the wait staff, especially San Cler who served us breakfast both days. Each and every staff member falls into the "Plus" category - they were beyond gracious.
5/5
Excellent
Verified traveler
03/24/2019
Great time
XV Beacon is an amazing hotel. From the service to the food, to the comfort of the room. I will definitely consider coming back
5/5
Excellent
John
03/12/2019
Romantic everyone vey helpful
5/5
Excellent
GPC
02/12/2019
Very cozy hotel. Great location!! Excellent restaurant
5/5
Excellent
Verified traveler
01/27/2019
The customer service is excellent. I requested to have dinner available in our room when we arrived, as our time was limited between events. The restaurant and hotel worked together with one phone call from me. Perfect, seamless, and effortless. Arriving to a beautiful set dinner was warming. Our meal was impeccable prepared! It made our evening go from exciting to beyond compare. You set the standard... we’ll definitely return... over and over as we have not experienced such exceptional service.
5/5
Excellent
Darren G Fields
01/19/2019
Great stay...great hotel
5/5
Excellent
Jared
11/12/2018
Extremely accomidating to my family and I. Highly recommend staying here!
5/5
Excellent
T
10/17/2018
Amazing restoration in historical space. Friendly staff. Exceptional rooms and dining.
2/5
Kate
08/10/2018
The staff was great was the only thing great about this hotel. The hotel itself needs a refresh. Our sink was cracked, lights didn’t work, window boxes out our window where desolate, poor lighting in general in the room, overall it looks worn. Mooo Restaurant in the hotel smelled like rotten milk, like overpowering.
I was so excited to stay here especially having seen the Condé Nast recommendation...disappointed.
2/5
Verified traveler
08/08/2018
Our room was the size of a shoe box. The bathroom was so small I could touch both sides with my arms. I use to come here for business for 7 years and was so excited to return. I left with deep regret that all my memories were destroyed by a terrible room, stuffy since the ac could not cool the room, it was blasting in our face so we had to sleep at the foot of the bed, garbage truck dumping bottles at 5am, use to have the best turn but now you get a mini bottle of water with Emergenc drink packet. Left deeply disappointed.
3/5
Verified traveler
08/02/2018
Great location close to park and all amenities great area to walk
4/5
Good
Steve
07/29/2018
Great stay! Big room. Car service was a great plus
4/5
Good
Verified traveler
06/05/2018
Very nice hotel, conveniently located for business and pleasure
5/5
Excellent
Cheryl
05/15/2018
FABulous hotel!
Impeccable service and most comfortable room ever stayed in. Worth every penny.
5/5
Excellent
Timothy
04/15/2018
Excellent
Superb Hotel. Staff was incredible.
5/5
Excellent
John
04/15/2018
Courteous Side of Boston
Kudos to the hiring manager; without exception from the moment we stepped out of our car we were greeted with smiles and genuine welcome... that in and of itself is not unusual, but after a long cold winter Bostonians can sometimes become irritable and themselves not so warm. All the more reason we were pleased and impressed by the entire staff at each and every point of contact ... to the point that I felt compelled to write this review. It was our first stay but certainly won’t be our last.
5/5
Excellent
Mary Jean
04/12/2018
Special Birthday
We had an excellent stay at Fifteen Beacon Street. Everything was just perfect!
5/5
Excellent
Scott
03/27/2018
Great hotel in perfect location for getting around Boston. Staff outstanding and helpful. Only thing to quibble over is fitness center which could use an upgrade
5/5
Excellent
Leonard
03/25/2018
XV Beacon
My daughter and I stayed at the XV Beacon for law school visits, and it was great. The location was perfect; the service was impeccable; and the hospitality was warm and friendly. We'll definitely stay there again!
3/5
Lynna Pollard
12/18/2017
Room temperature problem
Perfect hotel, but we couldn't seem to get the room temperature down enough for a good night's sleep.
5/5
Excellent
Don
12/12/2017
Best Hotel In Boston!
Do yourself a favor and spoil yourself! Our stay at Fifteen Beacon was probably the most enjoyable of any hotel experience! From the minute we pulled up at Valet Parking to when we departed for the airport two days later, everyone provided 5-star service - valet guys, front desk, concierge, room service - could not be any better. Whenever we plan to return to Boston, it is nice to already know where we are going to stay.
5/5
Excellent
Jennifer
11/08/2017
Excellent!
I was thrilled with this hotel. Both the ambience and the staff were spectacular. I cannot wait to return!
5/5
Excellent
Janet
10/19/2017
Understated Elegance and Attentive Staff
This was our second stay at this welcoming, gracious hotel. The rooms are elegant, warm and inviting.
The hotel staff is efficient, kind and helpful. I recommend 15 Beacon, a five-star experience from beginning to end.
5/5
Excellent
Lisa
09/11/2017
Extraordinary Hotel!
The staff is amazing, including their two drivers Mark and Paul. They make you feel welcome and provide stellar service. I would highly recommend staying here!
3/5
parrotwoman
08/28/2017
Great location, but.......
All was as advertised except we had to ask for all the " complementary " items. We booked and paid for a room for three and there was only beds for two. We pointed this out and went to dinner and when we returned, we had beds for two, so, we made a second call and we started to put together a bed . Around eleven at night about the time we had it figured out, housekeeping showed up and was huffing and gruffing about what we had done, remember there are only 63 rooms. The roof garden area was nice in the morning. For us it really is not worth the extra money for a short stay as we live just two hours North, if we were staying four or five days maybe it would be a different situation or if we were from overseas. It started bad when we found our own parking and sort of stayed that way having to ask for things that were suppose to be there.
5/5
Excellent
Verified traveler
08/24/2017
Excellent Staff
Staff proved tremendous and went above and beyond. It was a pleasure to stay there.
5/5
Excellent
gerry
08/23/2017
Nice Boston weekned hotel.
Nice hotel near the center of town. Very small room but nice staff and clean bathrooms etc. would stay there again.
3/5
Alan
08/12/2017
Boston
decent location, very helpful staff, room had virtually zero storage and wifi was a disgrace
5/5
Excellent
Holly
07/07/2017
Great hotel
Great location. Rooms are well done. Very clean. Restaurant and room service very good. Staff - very helpful.
5/5
Excellent
Verified traveler
06/06/2017
Great
Fantastic room
4/5
Good
Verified traveler
02/05/2017
Fan for temp control so loud and all night heard delivery and trash vehicles banging around.
4/5
Good
Lindy
01/14/2017
Lovely location and beautiful building.
Loved the hotel building. Arrived quite late and the staff member I encountered was very nice and was expecting me by name, which I appreciated.
The room was nice. I was expecting slightly better decor and finish for a 5 star but wasn't unhappy.
The bathroom shower cubicle wasn't so well designed but all the amenities were there so it was fine.
Some of the decor a little tired around the edges and the bed, while the linen was nice, wasn't the most comfy hotel bed I've slept in.
Overall, a nice stay.
5/5
Excellent
Ronald
01/03/2017
Great room and the staff was great!