3.8/5 Fair
1313 reviews
Amenities
3.9/5
Cleanliness
3.9/5
Comfort
3.8/5
Condition
3.7/5
Neighborhood
4.1/5
Service
3.9/5
Recommendation
76.1/100

Most Recent Reviews

5/5 Excellent
Expedia Group verified review
Melanie
02/05/2024
The lady at check in was so nice and welcoming. The parking lot definitely fills up. I felt safe at this hotel and had no problems.
5/5 Excellent
Expedia Group verified review
Rae
01/29/2024
Great staff support and communication!
3/5
Hotels.com verified review
Carlton
01/29/2024
Be Aware! Definitely A Play Area!
I am so unsure how to comment. Let me do my best, and be honest. Not a bad location, but somewhat congested and busy. The amenities were convenient, and heavily traveled by locals and tourist. Not always a good combination. The room appeared clean, but had a strong, lingering, stale odor. The odor wasn't offense, but it was definitely present. The staff seemed really nice, professional and responsive. HERE'S THE SITUATION..., I had no prior knowledge of some sort of event/party/convention/gathering, but the noise and commotion was extremely loud and disruptive. I didn't call the front desk, but had I known about the "celebration"/"party" I would have chosen a different location. Yes, I eventually went to sleep, but it was loud for a long time. It's possible that when I booked this stay, I didn't pay attention to nor understand what "Celebration Area" meant. A little more effort and information could have helped me make a better decision. I think that this may be an area, better suited for a younger demographic. If you're looking for a "play" area, or a location for fun and excitement, this might be the location for you. If you're looking for a different type of "rest and relocation", this might not be the area for you.
4/5 Good
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Denise
01/29/2024
Close to Old Town and a quick drive to Disney. Would recommend.
2/5
Expedia Group verified review
Tadd
01/22/2024
Staff was great but rooms we old, comforter was filthy staff fixed right away and it was very noisy.
4/5 Good
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Joseph
01/22/2024
The only draw back was the building 2 floor 4 hallway smelled like cigarette smoke. The room did not! Everything else was perfect.
5/5 Excellent
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Roza
01/22/2024
One of my go to places to stay in Orlando
5/5 Excellent
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patrick
01/21/2024
i liked it was secure n had a restaraunt in it along with a lil bar n that you had to have a key to get in the back i will be back.
5/5 Excellent
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Jonathan
01/12/2024
The staff was very helpful always checking to see thru text if everything was going fine bedrooms and sheets very clean little bit of noise from the highways but I like it also the location is so close to everything and the price was acceptable I would recommend this property
3/5
Hotels.com verified review
LaSonya
01/12/2024
I have higher expectations from Hilton
This property was just alright. The room cleanliness had alot to be desired. No one refreshed my room during a weekend stay. The entire floor smelled like cigarette smoke. The shower was filthy. Price was affordable and close to Old Town and other eateries.
3/5
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Ana
01/09/2024
Family place to stay
5/5 Excellent
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Maximo
01/03/2024
Excelente
5/5 Excellent
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Jeannette
01/01/2024
Excelente
3/5
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veronica
01/01/2024
Average hotel.
4/5 Good
Hotels.com verified review
Clinton
12/31/2023
Overall good experience
Room was clean and updated daily, towels replaced daily, did not make beds daily. Bus to parks only goes to Epcot and Magic Kingdom, one time slot for drop off and pick up. (Not at opening or closing of parks) Was not convenient.
1/5
Hotels.com verified review
Bertha
12/29/2023
Not a good place to sleep
All the air conditioners make some crazy noise, when asked if they can be fixed they took their time. Kids couldn't go back to sleep after they finally fixed it.
5/5 Excellent
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Edna
12/25/2023
The staff were super excellent, the pool area was super clean but they should give it a new picture and better decoration around it, the breakfast was very varied and the location was excellent.
4/5 Good
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Dave
12/18/2023
It was fine.
5/5 Excellent
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Roberto
12/18/2023
Everything was amazing and your employees specially the puerto rican lady that take care us God bless you
5/5 Excellent
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Bryan
12/17/2023
Very surprised with the condition of the hotel. The hotel was incredibly clean, the staff was nice, and the single king bed room was amazing. Definitely will book here again when I come back to orlando
5/5 Excellent
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Wallezka
12/10/2023
I really like staying here needs alittle remodeling but other than that it was great the bed are comfortable and it’s close to the Disney parks I will stay here again!!!!
4/5 Good
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Rosa L
12/08/2023
Walls are to thin they had to switch my room due next door kids were so load and was not way to rest! The staff was very friendly,
4/5 Good
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IAN
12/03/2023
It was very quiet. Staff were friendly
5/5 Excellent
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Barb
12/03/2023
The front desk agent was very good, and so helpful.
5/5 Excellent
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Mark
11/30/2023
Victoria at the front desk was fantastic
5/5 Excellent
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John
11/27/2023
very convenient for us
3/5
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STEWART
11/19/2023
Poor service
The booking in staff where superb very nice. Next morning I wanted a coffee machine not working one cup no condiments called down to reception was informed I had to come down to reception as no one around,got dressed was told when arrived by another receptionist that it would be delivered the man next to the lady who informed me was wrong I turned around said “left hand does not know what right hand is doing”
5/5 Excellent
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JESUS
11/19/2023
Muy buena ubicacion
5/5 Excellent
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Valerie
11/19/2023
Couple time
Spending quality time with my mate. And enjoying nd relaxing. Just enjoy the site.
1/5
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Rahul
11/19/2023
There were mushrooms growing in the the room
5/5 Excellent
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Brandy
11/15/2023
Great location
5/5 Excellent
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Russell
10/30/2023
The deposit takes a while to get back to you, but other then that it’s great.
4/5 Good
Expedia Group verified review
Sylvia
10/30/2023
Beautiful hotel, excellent location, friendly staff, very good breakfast. Called the hotel in advance requesting a crib and was assured we would have one. Got to the hotel and they didn't have one reserved. Was assured by the night manager one would be delivered the next meningitis. Never received it. Very inconvenient with a 2 year old.
5/5 Excellent
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Edna
10/29/2023
Nice place
4/5 Good
Hotels.com verified review
RICHARD
10/29/2023
Had a great stay! Please request any toiletries, and items you forgot when checking in. Tissues, toilet paper, toothbrush, Before you head to your room Room was clean. But time to replace carpet.
5/5 Excellent
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Irinesly
10/25/2023
Me gusta la area
4/5 Good
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Yvonne
10/22/2023
The staff was very attentive.
3/5
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Jose
10/20/2023
Not the best condition, the odors are really bad in the hallway
4/5 Good
Expedia Group verified review
Sandra
10/16/2023
It is definitely in the perfect spot to do Fun Spot and Old Town within walking distance, but alot of honeless people so watch yourself!
5/5 Excellent
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Christie
10/16/2023
The hotel staff could not have been friendlier. The pool area was so relaxing. The cleaning staff made sure the room was cleaned daily and that we had what we needed always.
4/5 Good
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KEVIN
10/16/2023
Paint on ceiling in bathroom was flaking onto floor. Hotel notified
4/5 Good
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Jessica
10/15/2023
Clise to old town
5/5 Excellent
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Hanan
10/13/2023
It was such a convenient option being close the parks and the place was very nice, clean and the staff were so friendly and helpful, Veronica helped us check in and she was exceptional! The room was also beautiful and very clean, the bed was so comfortable also breakfast was nice.
5/5 Excellent
Expedia Group verified review
Marion
10/08/2023
If you are visiting Disney or just the Orlando area I would highly recommend this property. The front desk staff (Niko) was friendly and efficient. The breakfast was delicious. All the staff was helpful. The room was clean and comfortable. They also had a shuttle to the parks. Can't get any better.
5/5 Excellent
Expedia Group verified review
Maria
10/08/2023
This was a wonderful hotel. I plan on returning and staying again for the longer time they were accommodating, kind, and everything was nice and clean.
4/5 Good
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Manuel
10/08/2023
It’s good
3/5
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John
10/08/2023
The property is in need of remodeling. The walls are dirty and the carpet smells terrible.
5/5 Excellent
Hotels.com verified review
Thomas
10/06/2023
Clean rooms, perfect location for food and shopping. Staff was nice and helpful, will be back every time we go to Disney.
5/5 Excellent
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Verified traveler
09/24/2023
Nice get away!
Weather was great and Hotel was wonderful, except the noise from the street cars, which they cannot do anything about.
5/5 Excellent
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Rosanne
09/23/2023
The price was a great value. The staff I met were friendly and knowledgable.
5/5 Excellent
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Jhael
09/17/2023
I would stay here again when I come to the Orlando Area…
4/5 Good
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Ivette
09/08/2023
All fine except saw a big roach in hallway… nasty.
5/5 Excellent
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Julie
09/05/2023
The front desk people are so nice...
5/5 Excellent
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Edwin
09/01/2023
The staff were very kind, polite & helpful. Room was very clean & comfortable. Very good dining options.
5/5 Excellent
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Edwin
08/21/2023
Walking distance for various dining options as well as for shopping.
5/5 Excellent
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Ianixie
08/12/2023
Good stay, would do again!
It was really nice the room was comfortable, & very presentable good features. I loved the bed & bathroom & I didn’t even realize until we got there we had a balcony which was also very nice. The breakfast had make your own waffle & the good ol blueberry muffins you get at like school breakfast which were my favorite. Also close to world of food trucks which has amazing food for dinner choices! Its between everything food & park wise!
4/5 Good
Expedia Group verified review
Emma
08/05/2023
I believe it eas not the hotel's mistake that the noise was from external. There were unruly motocyclist who keeps on running at the parking area noisily the whole 2 nights stay in hotel.
5/5 Excellent
Expedia Group verified review
Niharika
08/03/2023
Loved our stay at Holiday Inn. Ivan at the front desk was helpful with checking in and making sure everything is going fine. Our room was clean and had a great view of the pool.
4/5 Good
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Miguel
08/02/2023
The only complain I have is the tv , maybe ours was broken or the signal was not good , but besides the tv all was good and according to the price
5/5 Excellent
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venu
07/31/2023
We love this hotel and we had been staying there during our Disney visits. It's very close to all Disney World parks and restaurants etc., The staff is super nice and polite. Great breakfast buffet. Nice and clean amenities.
5/5 Excellent
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Richard
07/27/2023
Great location, plenty of parking. Easy check in with very friendly staff. Clean and comfort room.
5/5 Excellent
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Jacob
07/25/2023
Chdck in was nice and easy!
4/5 Good
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Thomas
07/16/2023
Front desk staff was excellent.
4/5 Good
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Evelin
07/12/2023
The property was nice.
4/5 Good
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Brittany
07/01/2023
Offered shuttle to parks which was nice
5/5 Excellent
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Verified traveler
06/25/2023
The property is clean and safe attractions are close within waiting distance
5/5 Excellent
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Denis
06/20/2023
Funspot is just across the street. Food all around. Breakfast at the hotel is good. Love the waffles.
4/5 Good
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Viktoria
06/18/2023
The room we stayed in had a lot of noise from the nearby road and we also had a lil roach in the room. My husband also found a piece of gum on the wall but we just used the room for sleeping in during our Walt Disney World weekend getaway. Room was decent and well kept otherwise. Beds were comfortably and clean. Bathroom was nice and had good water pressure for showering after a long day.
4/5 Good
Expedia Group verified review
Linete
05/31/2023
The only thing I did not like is that the place was not very clean, although the beds were very clean, it was not the case with the carpets and the bathroom floor and carpet in the corridors
4/5 Good
Hotels.com verified review
James
05/28/2023
Text, never had that happen before.
Employees at the front desk were great. Got a text about 20 minutes after checkin to see if we liked the room. They took care of the one minor issue we had with the room and the rest of the night was great.
5/5 Excellent
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Sandra
05/15/2023
Good place
3/5
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K
05/08/2023
Tough neighborhood. Didn’t like parking in rear of building.
5/5 Excellent
Expedia Group verified review
Joseph L
05/01/2023
I have stayed here many times. Always clean and staff is always nice. Easy parking and the beds are comfortable.Convenient to restaurants and shops.
4/5 Good
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Rolando
04/21/2023
close to wdw
4/5 Good
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Atwill
04/20/2023
Standard Holiday Inn. Inadequate restaurant facilities
3/5
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Pablo
04/14/2023
The hotel was very old and had limited plugs and ports for charging. Carpet was stained in room and a lot of weird people roaming around pool area and outside parking zone.
3/5
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Rob
04/12/2023
Being across form Old Towne was handy. Hotel was very dated old and dirty carpets and old paint.
4/5 Good
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Mary Ellen
03/29/2023
It was convenient and the majority of the staff were friendly
4/5 Good
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CARLEAN
03/27/2023
The staff at this hotel was amazing.
5/5 Excellent
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Mary Ellen
03/27/2023
Easy check in and parking
5/5 Excellent
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Ailin
03/18/2023
Good
3/5
Expedia Group verified review
Daniyal
02/27/2023
Standard hotel, not the best holiday inn I have stayed at. Overall wasn’t the most aesthetically pleasing due to the brown and green colour schemes. Wasn’t dirty but wasn’t fully clean either. For example the carpet in the hallway had some unclean areas I.e dirt and debris.
5/5 Excellent
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Theresa
02/17/2023
I enjoyed sitting on the balcony that overlooks the pools. The mattress is very comfortable and the shower is great! It was very clean! I would definitely stay there again.
5/5 Excellent
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Kyle
02/14/2023
Probably roughly what would be expected of a Holiday Inn. The heater didn't work properly though and made a lot of noise when it turned on.
1/5
Hotels.com verified review
frank
02/13/2023
Frank
The rooms were disgusting, dirty, there was garbage from the previous guest, the room smelled horrible.
5/5 Excellent
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Edith
02/13/2023
Near hospital
We stayed here because of a relative in the hospital near by. It was quite and convenient
5/5 Excellent
Expedia Group verified review
Gustavo
02/12/2023
Decent property near Disney World.
1/5
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WILLIAM
02/11/2023
The hall ways smell like Marijuana the bed we worned out the old cheap spring type mattress the sliding door had not lock on it
4/5 Good
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Amelia
02/09/2023
All in all is good, no microwave.
4/5 Good
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Nancy
02/08/2023
No excuse for service/property fee explained at checkout as an ammenities charge for ammenities never used.
4/5 Good
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marilyn
02/07/2023
Front desk customer service was great. The hotel itself wasn’t the best since it is outdated. The room was huge. Bed could be a bit more comfy but the pillows were. The soap, shampoo and conditioner were a big plus since it wasn’t those tiny bottles. Room outdated but very clean. The TV only has a few channels that actually work. Several say no signal or just was off half the time. 3/5 in my opinion.
5/5 Excellent
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ninoska
02/05/2023
Everything is a very nice hotel recommend to anyone
5/5 Excellent
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Carrie
01/29/2023
I love the location of the hotel. My room was a little outdated but I've stayed in worse places.
5/5 Excellent
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Janice
01/28/2023
Great location, quiet, clean room, very friendly and helpful staff. I would definitely stay here again.
2/5
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Michael
01/25/2023
The pictures online don’t reflect the age and condition of the property I would never stay there again
2/5
Expedia Group verified review
Mckenna
01/23/2023
We booked a king and when we arrived, we were given a queen. The condition of the room was outdated and in desperate need of a remodel/touch up. The walls looked disgusting- as if something was dripping from it. Great location though, walking distance from old town.
5/5 Excellent
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Eva M
01/23/2023
The staff at this location are so friendly and helpful.
4/5 Good
Hotels.com verified review
Brad
01/16/2023
Clean and Convenient
Convenient and clean,good value for the area
5/5 Excellent
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margaret
01/11/2023
Great hotel we will be back
Great service nothing was a problem front desk especialy. Lovley pool area. Breakfast was excellent.
2/5
Expedia Group verified review
Serena
01/06/2023
Close enough to Disney. Black mold in the bathroom, all of property - doors, walls, elevators, floors - even ceilings DIRTY. Just could never recommend, grungy. Smelled like marijuana.