5/5
Excellent
Marcus
01/24/2025
Best place in Jacksonville
I had the pleasure of staying at this hotel for a week, and it was an excellent experience. The food was consistently delicious, and it exceeded my expectations. The customer service was absolutely top-notch—some of the best I’ve ever encountered. Every staff member went above and beyond to ensure my stay was comfortable and enjoyable. The room was spotless and well-maintained, providing a relaxing and welcoming atmosphere throughout my visit. I highly recommend this hotel and will definitely stay here again in the future!
4/5
Good
christina
01/11/2025
decent room
for the price location and other guests leave little to be desired , you’ll certainly prefer the blinds closed at this location
4/5
Good
Scott
01/06/2025
The desk person made sure I enjoyed my stay.
3/5
Barnell
12/19/2024
It was nice for the price! Breakfast ended at 9am. Other than that, it was decent.
3/5
Deborah
12/16/2024
It was okay.
3/5
Angel
12/07/2024
Room had an odor.
No information on how to use the TV.
No information regarding the phone, evacuation, etc.
2/5
Patrick
11/11/2024
The pictures are totally inaccurate. Must be photos from another hotel. very smelly, dated, looked like the show walking dead with all the homeless walking around.
1/5
Mark
11/04/2024
This property is serviced by a man wearing an ankle monitor, which indicates that he is out of jail on release for a serious crime. That he has access to people’s rooms is incredibly concerning. The hotel is run down and is poorly maintained. It is situated right next to the highway, which makes it noisy.
1/5
Mark
11/03/2024
The towels were old and thin, and incomplete sets. Instead of soap, body lotion was provided in the shower, and if you wanted body wash, you had to squirt it in your hand at the sink before getting into the shower. Another member of my party staying in a different room didn’t have any soap; only body lotion at their sink and in the shower. The hair dryer in my room didn’t work, and when I asked for another, a worker wearing an ankle monitor offered to come in my room and fix it for me. When I pointed out his ankle monitor, which indicates that he was on supervised release due to involvement in criminal activity, he told me he is one of the owners and that he works there. It’s a terrible look for a business that people depend on for security to have someone working there who has an obvious problem with the law. I wouldn’t have booked that hotel if I had known that they would take risks with security. I really wish I had chosen someplace else to stay. Anyway, I got a working hair dryer, for what it’s worth. Also, the bed and pillows were good.
5/5
Excellent
Marguerite
11/01/2024
Great!
3/5
Verified traveler
10/22/2024
Ok
It was pretty good until we found 2 bugs on 2 seperate accasions
3/5
Parker
10/20/2024
It was clean and reasonably priced. They ran out of food on their breakfast with an hour left in the breakfast slot. The exterior of the property is dirt and in a bad area. Overall it meets the expectations for the price.
1/5
Derk
10/15/2024
Yikes
5/5
Excellent
Melissa
09/03/2024
Very clean and staff is great
5/5
Excellent
Brian
09/01/2024
The room was clean the bed was very comfortable to sleep on. We were satisfied with our stay at this place
5/5
Excellent
Viktoriya
08/09/2024
Nice plays
1/5
Larry
07/16/2024
Dirty and no hot water. Refused to stay there.
4/5
Good
Fernando
06/29/2024
Easy to check in and out. Nice non smoking room. Reasonable price.
The only thing they should extended is the time for the breakfast the last thing you want to do on vacation is get up early to catch the breakfast.
3/5
MATTHEW
06/25/2024
Only stayed one night
2/5
Serge
06/17/2024
AC is making a terrible news that you have to stop it at night if you want to sleep, my room was not the only one, all on the floor doing the same noise ????
Bath tub not looking so nice, caulking should be redone by professional not amateur. !!!
comming frequently maintenance situation is not improving.
5/5
Excellent
Latanya
06/14/2024
My stay was amazing very friendly staff and ppl only thing was the trash and paper on the ground but i would stay again
3/5
Melissa
06/08/2024
The hotel is an older one that needs renovations, but does look OK. It’s literally right next to the highway so that makes it hard to sleep. Our room was supposed to be non-smoking but yet it smelled like smoke. The door stuck and had damage on the inside from someone opening it too quickly, the carpet had an iron stain, the tub was patched up and not well. Will never stay there again!
4/5
Good
Macaria
06/02/2024
The breakfast was very limited and the only fruit avaliable was an apple
The kitchen was very clean
Our room was spacious but the carpet was very old. We got the room with a leak problem. We discover the leak on the 3rd day of our stay. The front desk offered to move us in another but we declined cuz the room has a funky smell and decided to stay another day
5/5
Excellent
Kimberly
05/22/2024
Easy to find and great customer service
4/5
Good
Brenda
05/19/2024
I had privacy. The staff was nice and helpful.
1/5
Verified traveler
05/15/2024
The hotel room was disgustingly dirty. The carpet had too many stains to count that I did not walk around unless I had my shoes on. The bed smelled horribly. Was scheduled to stay there for 3 nights but after the first night I checked out and paid to stay in a much better hotel room. Never again will I stay in this hotel chain.
3/5
Tamara
05/07/2024
You get what you pay for
The outside of the hotel needs work. It looks extremely run down and ghetto. For the price, i guess i got what i paid for. Now the inside of my room was neat and clean. No complaints there
2/5
Greg
05/05/2024
Booked this sight unseen and during a weekend where nit much was available.
Things i liked:
-the mattress was super comfy
-never saw the roaches others have stated.
-loud AC unit drowned out the noise from others outside as well as the freeway noise
Things i didnt like:
- TV didnt work....thats enough to piss anyone off. Recommend the owner have room audits prior to booking to ensure this is available.
- Entry door needs cleaning
Other than this, its a bit shady around this hotel but the area has nice shopping and dining. I can sleep anywhere for one night. This was my one night
5/5
Excellent
Dora
04/30/2024
Great
2/5
Craig H
04/30/2024
I rented a "non-smoking" room, but it was filled with second hand smoke. I requested a different room, but was denied, even though I could see many empty rooms. The person at the desk said it was smoke coming through the air conditioning from the outside (not true). My toilet was plugged, so I reported that as well. I was told I could get a plunger out of the closet by the office and try to fix it myself (which I did). I would not stay there again.
2/5
Robert
04/16/2024
Carpet turned your feet black after you showered and had to rewash your feet before going to bed !!!
3/5
DALLAS
04/14/2024
Room isn’t bad. Bed is comfy until it felt like something biting your legs. Bed mites or fleas. Then from 1 am til around 3 am a group of people yelling, talking by my door and had someone knock on my door two different times. And knocked on door next door and woke the guy up also. The highway noise is loud in the room so ear plugs is a must.
5/5
Excellent
Taylor
04/08/2024
It was a perfect experience.
4/5
Good
Tomas
04/06/2024
The towels though clean were stained
1/5
Taylor
04/05/2024
Sketchy hotel, felt completely unsafe. I do NOT recommended. Will never stay here again. Dirty, trash, and unsafe.
2/5
Ahnen
03/24/2024
Our room smelled like cigarettes and our hot water didn’t work. Each time we got back too late for us to want to complain. We just dealt with it and decided to just not stay here again. I noticed everything looked dirty. The outlets were gross, hair dryer was dirty looking. The staff was friendly enough but just wasn’t the nicest hotel.
5/5
Excellent
Lisa
03/24/2024
The property management goes above and beyond for their customers.
5/5
Excellent
Gloria
03/23/2024
Our room was clean and comfortable. My only complaint is that the bottom of the shower curtain was dirty or discolored. Either way, it needs to be taken out of service until it is clean.
For breakfast there were several options. It was definitely adequate.
2/5
Bernard
03/18/2024
Wrong bed size
3/5
Julie M.
03/14/2024
It was ok, the tv didn't work and the microwave did not work. They did however fixed the tv and brought a new microwave to the room Also you could tell they didnt know how to clean because you could see the residue from spray cleaner on everything but they did not wipe it clean, it just dried on everything.
1/5
Martha
03/13/2024
Room was dirty. Smelled musty. There was a leak in the bathroom and rug was wet. Area is sketchy, not a safe place.
4/5
Good
Timothy
03/11/2024
It met our needs that we needed for quick trip.
2/5
scott laura
03/10/2024
Was not aware that people lived at this property or it was some kind of halfway house. Most of room needed to be updated. Roaches in the room. Staff not friendly, when asked about water for the breakfast area was told there was a vending machine around the corner. The vending machine was out of order. The shower in the room was nice and the free breakfast was decent
1/5
Caprice
03/06/2024
It is a place for bad elements
4/5
Good
Sandra F
03/03/2024
Comfortable stay. Convenient, safe location. Clean room. Comfortable beds. Thick bath towels. Lots of hot water, coffee in room, free wi-fi. Good hot breakfast in lobby.
Friendly staff.
3/5
Alicia
02/24/2024
Nothing
5/5
Excellent
Melissa
02/21/2024
Friendly staff.
Very friendly staff. I feel the area safe and I have never had any issues to prove otherwise. Would definitely come back and stay and recommend to family and friends.
1/5
Timothy
02/13/2024
No, just no.
Worst of the worst. Dirty. Took despoit and refused to return it. Breakfast was terrible. Run down.
2/5
Amanda
02/09/2024
Never again.
The hotel is extremely outdated. Definitely not worth the $160 I paid. The beds were extremely uncomfortable, there was no water pressure in the shower, hair all over the bathroom floor. There were uncovered wires coming out of the wall. The breakfast left a lot to be desired. Overall Im very dissatisfied with this hotel.
4/5
Good
B Gail
02/09/2024
I found it odd that they would charge me $50 for a key charge. That is gonna take them 7 to 10 days for it to put back on my credit card when they instantly charge.
Also, that I had to walk down stairs and around the corner. In order to get iceas the ice machine was locked off on our floor
5/5
Excellent
Melissa
02/03/2024
Great location and friendly staff!
Very friendly staff, great location and spacious room. TV is a little bit out of date and no way to hook up my Netflix but overall ok. I am an extended stay so prices could be a little better for people who are staying long-term.
5/5
Excellent
Homer
02/03/2024
Nice room very clean
5/5
Excellent
Timothy
12/31/2023
I didnt like the fact that a group of kids were outside throwing a football and repeatedly hitting my vehicle with it.
4/5
Good
Carolyn
10/29/2023
Pros
Location
Price
Breakfast included
Cons
Pool area
Small bathroom
Appliances outdated
5/5
Excellent
Luis
10/28/2023
It was perfect for my one night stay
2/5
Donna
10/23/2023
Expressway disaster
The hotel does not look the same in person as the pictures online. The rooms are very dirty. I walked in my bare feet for 5 minutes and they were black from the nastiness of the carpet not being cleaned. Molding was replaced in several areas with carpet glued top the wall. The bed was hard and the room had an odor of mildew like the room had been wet and dried. The ice machine only works on the first floor and there are many dark spots so me being a woman staying alone by the expressway was concerning. Check in is very slow and they take a card and put $50 on it and I got no reason why because there is nothing there you can buy for them to charge you for. All drinks machines repay then and the breakfast is free so no reason to charge my card. It is right by the expressway so it is very loud so be prepared for this. To me it was not worth what I paid for the room.
4/5
Good
donald
10/21/2023
Pat, at the front desk, is a super friendly guy! Building could use a paint job. Also check room before guest arrive to ensure lights and Tv are working.
4/5
Good
Michelle
10/21/2023
Unfortunately I had a room that faced the highway the propery is next to. I rarely travel so it wasn't thought about. The rooms were nice, clean, bedding and towels were great and the bed perfect to sleep in. Had a problem with getting hot water from the shower, but may have been not turning the handle in the right direction?? Breakfast was nice with enough different items to choose from.
5/5
Excellent
Cat
10/17/2023
It was a very good overnight trip for us. Clean room. Easy access.
1/5
Phil
10/16/2023
I was on a 4 night stay at this property. The property charged a $25 fee for checking in 2 hours before check in time. On the last night noticed bugs (cockroaches, and water bugs) within the room. Was told I personally brought them in and then said it was because of the pool. They did offer to change rooms but with less than 5 hours why bother. Was offered a discount for a future visit.
5/5
Excellent
Frederick
10/06/2023
everything was perfect and very fair pricing .
i thank all the hard working people that made it happen
3/5
Gloria
10/01/2023
Not happy
Fell in the bathroom-employees couldn’t care less. Hotel is in disrepair.
2/5
Christopher Evan
10/01/2023
Close to freeway
4/5
Good
Christopher
09/20/2023
Good for the price / area
4/5
Good
Shelina
09/17/2023
The friendly staff and the property was very well kept
1/5
Gregory
09/07/2023
Not well maintained.
Room was filthy, and there were ants everywhere. There was only a 1/4 roll of toilet paper and they never replaced it or cleaned thecroom
1/5
Betty
08/07/2023
Would never stay here again. Place was dirty, smelled bad, bathtub was filthy, staff were rude.
2/5
Keniel
07/09/2023
Everything was dirty. You can’t even walk barefoot on the rugs because your feet will end up dirty.
There is hair from other people everywhere.
This is more a motel than a “hotel”.
The truth, it’s nasty.
5/5
Excellent
Asia
06/27/2023
Staff friendly
Internet not working, no hangers in the closet ?
4/5
Good
Verified traveler
06/11/2023
Loud!!!
The hotel was good enough. It was what I needed. I got good enough wifi for me to work. Bathroom and room were clean, but there were itty bitty ants everywhere. Also, I got a room looking at the ramp to the highway, and it was VERY loud! So I recommend getting a room looking at the pool or on the back side.
4/5
Good
Larry
06/10/2023
Breakfast was only waffles, and cereal. Went to Denny's next door.
2/5
Chelsea
05/09/2023
The room was dirty with dirt and smudges all over the walls and a couple cockroaches.
1/5
Christina
05/08/2023
Room reeked of smoke after being put in a non smoking room. The pillows and sheets were dirty with stains. Staff refused to refund our stay.
4/5
Good
Ramakrishnan
05/07/2023
It was conveniently located.
3/5
Deborah
05/01/2023
Not bad for money
It was okay lots of traveling workers. Clean room busy area
2/5
leslie
04/29/2023
Room was dirty- hair on bathroom floor, crumbs and ashes in sheets, mirrors had smudges and handprints. Dirt and dust behind night stands. Rooms not stocked with coffee supplies and cups. Didn’t feel like safe area. Staff friendly but I will never stay again. Worst budget motel I’ve ever seen
5/5
Excellent
Jerry
04/11/2023
Good, clean , and hot breakfast.
1/5
Michael
04/03/2023
Worse hotel
Rouches … dirty … hair in tubs
Dirty bed
4/5
Good
Richard D
04/02/2023
Tv did not work but too tired to have it fixed
3/5
Stephen
03/31/2023
Ok stay!
3/5
Marta
03/27/2023
Excellent breakfast.
Electrical outlets not properly installed.
Very noisy night traffic on nearby I295.
3/5
Candace
03/19/2023
Front desk lady is not available that friendly or inviting
4/5
Good
Melanie
03/19/2023
How close everything is
2/5
Verified traveler
03/14/2023
Small ass beds
Twin bed, too small needed at least a queen or better
4/5
Good
Omar
03/13/2023
Good Bang for the buck
For the price it was a great deal with a decent room that was clean and well kept.
2/5
George
03/13/2023
Being right off the highway you will hear a lot of cars all night, but the beds were comfy. The cleaning was not great they never clean the headboards of the bed and visible handprints were on them when we arrived. If your room has wood floors wear socks lest you will end up with black feet bottoms. And the day of check out they took our friends food and drinks and either threw them away or ate them several hours in advance. When the front desk was approached about it they just said they will talk to the cleaning staff as if they would not do anything for the loss of $50 worth of beverage and food.
3/5
Marilyn
03/10/2023
We had no remote for the TV and although the guy came quick to give us one, it didn't work. The coffee maker didn't work, and the pool was shut down by the health department, it wasn't safe to swim in. The bed was comfortable.
5/5
Excellent
Dashia
03/07/2023
Like the customer service
2/5
Cristina
03/04/2023
Mildew in bathroom, carpets torn and stained. flushing toilet was loud.
Beds were comfortable but the room was below standard due to the smell, mildew and carpets
5/5
Excellent
Jeneva
02/26/2023
It’s a nice clean hotel and service was good
4/5
Good
Victoria
02/24/2023
Good value for money. The staff were pleasant and extremely hospitable. The hot breakfast was good.
2/5
Stephanie
02/20/2023
The room was falling apart. You could scrape the dust off of the tv and walls. The remote was sticky like it had been dipped in honey. The beds were uncomfortable and sinking in. The water was hot but only after letting it run for approximately 10 minutes. Also, pretty sure there were 3 hookers and a drug dealer in the parking lot. I will never ever stay at this location again.
5/5
Excellent
Verified traveler
02/01/2023
Room was comfortable and a value for the cost. They were accommadating for an early check in.
1/5
THERESA
01/31/2023
Room floors were filthy our feet were black after walking on it. Bathroom was dirty. I took pictures of everything & wiped the floor with towels & brought them to show the front desk .Homeless shelter
5/5
Excellent
Levon
01/19/2023
Very clean beds are comfortable breakfast was nice
1/5
keith
01/09/2023
Could not check in. Location's computer and phone systems were down. We were turned away and had to make other arrangements.
3/5
Verified traveler
12/03/2022
No hot water!!!!
There was no hot water, just warm water. No big towels, just small face towels. Had to buy my own towels from Walmart. Floor/carpet was extremely sticky. Had to keep house shoes on. Sink barley poured out water as if it was stopped up. Ask for 2nd floor and got 1st room.
5/5
Excellent
Alonda
11/17/2022
Always a pleasure to stay here
5/5
Excellent
Ashley
11/11/2022
Every staff member that I came across was so nice. Also the room is exactly what we needed. Also the hotel is kind of a off the highway and away from other stuff so it was quiet and safe. The hotel is a little outdated but not much but you get what you pay for. But definitely be staying again.
1/5
LaKesha
11/07/2022
I was disappointed in this hotel due to Florida/ Georgia game I was told that they had prefer to get others to stay. My card was charged before I got to the property. Then my room was canceled by last name Jose’. Then he was rude. I said in the app to pay at property he did not honor it.