2.9/5
565 reviews
Amenities
2.5/5
Cleanliness
3.1/5
Comfort
3.6/5
Condition
2.9/5
Neighborhood
4/5
Service
3.4/5
Recommendation
89.3/100

Most Recent Reviews

3/5
Expedia Group verified review
Judy A
01/14/2024
Staff was rude. Room old and dirty.
5/5 Excellent
Expedia Group verified review
Elisabeth
01/03/2024
Is clear and quiet around
1/5
Expedia Group verified review
Kristen
12/26/2023
There was bed bugs in the bed and the sheets smelled disgusting my son and myself are both bit and itching on our arm! The bathroom molding was falling apart and bugs behind the wall.
1/5
Expedia Group verified review
jose
12/15/2023
We saw stains in the walls, furniture had stains, floor carpet looked very dirty....
2/5
Expedia Group verified review
sue
12/03/2023
The room smelled dirty. No shampoo. No coffee. Hallway smelled like dirty diaper. No one at rhe desk.Main lobby door not unlocked on 2nd day. Go
3/5
Expedia Group verified review
Deborah
11/27/2023
The property could use some renovation. Had a sour smell. It is like the owners had done a lot of patch work
2/5
Expedia Group verified review
Gary
11/21/2023
The lobby was clean enough and smelled fresh. However the hallways, elevator and room smelled HORRIBLE. Old, musty....smelled like a wet dog at best. Luckily, there was a Lowe's nearby where I could drive to get some disinfectant and room deodorizer. The carpet in my room was so dirty I refused to take off my socks. The chair and sofa were badly stained and both need to be thrown out. I would not sit on either. The bed was about as comfortable as sleeping on a large bag stuffed with material. There were stains on the wall, the curtain, the door frame.. it was overall a mess. I checked out at 11:00 p.m.... much earlier than my intended stay of all night.
3/5
Expedia Group verified review
sue
11/13/2023
It was easy to find. Low cost. I didn't like thay there was no coffee in the room. And only one towel per guest
3/5
Expedia Group verified review
Anne
11/11/2023
Room needs general maintenance in appearance. Room was clean. Staff was friendly and helpful
1/5
Expedia Group verified review
Carol
10/26/2023
They gave away my room, and I had to wait more than two hours for them to clean another room for me. When I got to the room, the bed was smaller than what my original room had, it reeked of pot, the shower curtain was on the bathroom floor, and the AC was barely working. They put an air purifier in the room to try to get rid of the odors from the previous guest, but it was really loud. There were food wrappers and trash under the bed. I moved rooms the next day, but the new room wasn't much better. I won't be staying here again, even though the staff was helpful and did what the could.
5/5 Excellent
Expedia Group verified review
Michael
10/22/2023
The cleanliness and staff
4/5 Good
Hotels.com verified review
David
10/12/2023
Room was clean. It was clear that they were working on improving the common area/hallways (lots of plaster). All in all not a bad stay for the money
1/5
Expedia Group verified review
William Stan
10/05/2023
Our room smelled as well as hotel itself had a sour order. No hair dryer Tv not working Bedroom carpet bad odor Air in ac unit musky No coffee pot No breakfast available at 8 No coffee cups in dining area Vending machines not working
1/5
Expedia Group verified review
Felix
09/24/2023
Went in the bathroom in our room and there was mold on the sealing and there where tattoos needle on the floor when went to the desk to complain they said it's okey and not to worry about it and keep on with there day
2/5
Hotels.com verified review
Jo Ann
09/18/2023
Dirty
The room was dirty, as in old and worn out!! Rusty lamps, broken fixtures! I reserved a double bed; when I got there all they had was one single bed!!! I had to take it!
2/5
Hotels.com verified review
Philip
09/17/2023
Yucky
Noise levels throughout the night, could hear people on the floor above.The bathroom was not clean, mirrors were dirty, floors and tub had loose debris all over. The fixtures were dated and corroded. One floor lamp was covered with rust. The carpet was sticky and had lint everywhere. The beds were very nice, and the air conditioning worked well and was quiet.
5/5 Excellent
Expedia Group verified review
Tyler
08/31/2023
Great staff
4/5 Good
Expedia Group verified review
Ediel
08/29/2023
All good
1/5
Expedia Group verified review
Ann
08/13/2023
Staff was very nice, BUT, room was filthy. Went to take a shower, no shower curtain. carpets,filthy, disgusting actually, with stains everywhere.Upholstered chair was so bad would not sit in it. Advertised as “pet friendly” which was primary reason this property was chosen, sister brought her little dog with her but we were told it no longer was. lamps were all rusty, There was so much not enough room to continue.
1/5
Expedia Group verified review
Sandy
08/07/2023
where do i start? Lobby smelled like marijuana, i had to get 4 door keys before I could get in, rooms fridge still had food in it, had to ask for toilet paper, overall disgusting
4/5 Good
Expedia Group verified review
Gerald
08/07/2023
Nothing
4/5 Good
Expedia Group verified review
RicRavan
07/31/2023
The daytime desk clerk was unfriendly and quite rude
1/5
Expedia Group verified review
Hallie
07/29/2023
Black mold in the ax unit coils and tv doesn’t work and very dirty
1/5
Expedia Group verified review
Steven
07/17/2023
The shower did not work. No guide for tv the staff said they could have 10 to 500 channels but I found 0.; It took 2 hours for the room to get cooled off. Had to go to first floor to get ice. The bed railing stuck out as a trip hazard. No hangers to hang up clothes. Other than that it was fine.
1/5
Expedia Group verified review
Maurice
06/26/2023
This hotel is very unkept. It has lots ok mold’ very dirty, it needs lots of housekeeping work and maintenance. Clerks were very professional but the appearance of the place is unacceptable. There were no elevator inspection permit in the elevator.
2/5
Expedia Group verified review
Lillian
06/24/2023
I was informed at check in, not before, that there would be a $200 deposit to ensure that if I trashed the room or smokes in it , the hotel would get their money out of it. “No exceptions!” When I walked into my room it reeked of cigarette smoke. I went back to the desk and they put me in a different room. The desk clerk checked the records on the previous guest in the first room and announced that whomever had checked them in had not taken the “no exceptions” deposit. Since housekeeping had not reported it, I wonder if I would have been charged for another guest’s poor choices had I not told the desk.
1/5
Expedia Group verified review
TANYA
06/15/2023
I will never stay at this location ever again! Very Dirty ! The Health Department Needs To Shut This Place Down!
1/5
Hotels.com verified review
Angela
05/29/2023
They do not honor reservations with hotels.com!
I didn’t even stay here because they did not have a room for us even though I had a reservation and pre paid a month prior! They seemed understaffed and not the best welcome even from the beginning. There was no one at the front desk and when they arrived and I tried to check in, they didn’t have a room! They may have had one open later if they got the AC working! Needless to say, this was the worst hotel experience I have ever had.
1/5
Expedia Group verified review
stacy a
05/28/2023
Took over 2 hrs to get checked in. First room 211, was non active room storage room. The second room 305, tv didn't work. The door looked like someone broke into before. The staff only said did it lock.. the room was dirty the carpet had stains all over, the hall way the same trash every where. Very dispointed in over service. Well never stay there or recommend it.
2/5
Hotels.com verified review
Richard
05/16/2023
At check in clerk was nowhere to be seen---office was dark. When we discovered the bell button, clerk appeared looking like she had just been awakened---or worse! Carpets were wrinkled and dirty. Bags of empty food bags and water bottles were left outside room doors. Our "accessible" room was 80 yards from the nearest elevator and had a 15" toilet---not at all accessible for a disabled 81 years old lady with a walker!! This was an emergency stay caused by an equipment breakdown in our home, and it will take another such occurence and no other rooms available anywhere for us to stay again!
3/5
Expedia Group verified review
Arlinda
05/14/2023
Room was acceptably clean. Breakfast was provided. Would stay again.
5/5 Excellent
Hotels.com verified review
Robert
05/07/2023
Nice place great beds awesome showers
5/5 Excellent
Hotels.com verified review
Steven
04/17/2023
No problems at all! I give it a 4.5 out of 5!
4/5 Good
Expedia Group verified review
Tamara
04/07/2023
Value price. Provided a place to rest safely and peacefully. Worked out well for our economy trip.
1/5
Expedia Group verified review
Louis
03/30/2023
very filthy. Take thi shotel off your site. I think they are using it for aliens. Which is fine we all need shelter and a place to stay but paying almost 200 for a night in this filthy hole......not cool
1/5
Expedia Group verified review
John
03/28/2023
The hallway and room smelled like marijuana and the room refrigerator was not working and smelled terrible and to top it off the ice machine didn’t work . For the price they charged it’s ridiculous.
2/5
Expedia Group verified review
Danny
03/28/2023
I took our dog for a walk after midnight and there was a group of men drinking and caring on in front of the Inn. The refrigerator didn't work and there was no ice machine in the building. I came back from walking the dog and a man was sitting on the floor and talking on the phone six feet from my door. The door across from had to be repaired from being pried open.
3/5
Expedia Group verified review
Levi
03/19/2023
Could be a nice hotel but the bed had stains on it & the covers, the bathtub had private hair in it & all around the bathtub .
4/5 Good
Expedia Group verified review
JOSE
03/19/2023
👍
4/5 Good
Expedia Group verified review
Mary
03/18/2023
The place needs to be renovated, however, it is good. The lady who checked me in was sweet. She had a very nice personality. However, the guy here is rude. I love how clean it smelled as soon as we walked in. The rooms are spacious. Only cons: broken lamp in room and there are two lamps that won’t work, and the rude guy when my daughter asked if the pool was still open. We didn’t get in until shortly after midnight. Pros: clean, spacious, comfortable, and the front desk lady was sweet.
5/5 Excellent
Expedia Group verified review
Phillip
03/13/2023
We were there after the GNCC, so we had motorcycles in our van. The area was quiet, safe and clean. Great room and comfortable bed.
1/5
Hotels.com verified review
Verified traveler
03/05/2023
Terrible stay got to hotel exhausted got checked in hotel seemed dated. Went to room noticed stains on comforter stains on carpet but didnt care was exhausted . Took shower pulled back sheets checked for bed bugs none that I saw. Feel asleep woke up in morning took shower walk from shower to foot of bed and had 6 or 8 fleas on my feet . Totally discussed grabbed all my luggage luckily I didnt set anything on the floor when I got there and went to the bathroom on the non carpeted floor took another shower to wash off the larger number of fleas got dressed and went to check out and there was noone working rhe desk so I couldnt complain . Just left my keys and walked out had to go to my business meeting. The stay was horrible with the fleas I travel alot and will not stay there again or recommend this hotel.
1/5
Expedia Group verified review
Jason
03/05/2023
Somehow, my reservation that I paid for was cancelled. I made it here at 1am with my 10 year old son and there wasn’t a room for us. There are no rooms with 90 minutes to us either. Now we have to sleep in our vehicle. Very upset and I don’t know how something like this happens. I fully paid for this weeks ago and now there is nothing. This left me and my 10 year old son stranded in a town we have never been in and in a state where I’m not from. Extremely upset and don’t know what to do
1/5
Expedia Group verified review
Adam
03/03/2023
Overall, this was a terrible experience. Our room smelled like cigarette smoke and the first room we were assigned to smelled like a dog had lived there for a long time. Room did not lock and when asked to change rooms we were told the only other room was the room that smelled like dog I previously mentioned. There was noticeable mold in the comforter and in the shower. When we asked for extra sheets they didn't come. Our other room also didn't have a lock. We asked for two queens and got a king. Staff was friendly enough but my God don't stay here
3/5
Expedia Group verified review
William
03/02/2023
Freezer was frozen solid mold under the sink mold on the curtains
1/5
Hotels.com verified review
Trinity
02/27/2023
I was very unhappy with the establishment and staff! I did not stay at the hotel and got a different one because of the poor cleanliness, lack of AC and how poorly the staffed treated us. I will never be going back to a sleep inn and suits hotel. I would very much love a refund.
3/5
Expedia Group verified review
Edna
02/20/2023
Hotel was overbooked Our room type was not available. There was a pile of boxes/papers in sitting area, breakfast room and behind desk.
1/5
Expedia Group verified review
jerry
02/19/2023
Location is good that is it!
1/5
Hotels.com verified review
Jodi
02/13/2023
Expensive & Nasty!
I walked through the front door and immediately smelled weed in the front lobby! Walked to my room and was nasty smelled like smoke. Most ghetto hotel for $140 a night! Ridiculous! I ended up not staying there and losing my money I spent! This hotel shouldn’t be this expensive! Definitely a easy 2 star Hotel!
1/5
Hotels.com verified review
Chris
02/12/2023
Wish I could get a refund.
The beds weren't clean, it smelled horribly of smoke, the shower was dirty with dirt & hair, the door didnt lock, and their was mold on the ceilings. This was the worst hotel I have ever stayed in. Wish I could get a refund!
1/5
Expedia Group verified review
Adrian
02/12/2023
I arrived here at 1am, having called and confirmed that the late arrival would be received. When I arrived and got my key, the room was entirely unmade- in the same state as the last guest left it. Immediately informed the front desk, who told me that the were no other room options. So here I am at 1:15 am, chatting down Expedia to get refunded while also needing now to find a place for the night.
1/5
Expedia Group verified review
Nicholas
02/03/2023
This place was revolting. Full of shady people, hanging out in the hallways and in the parking lot. Constant police sirens. Our room smelt like mold. The sheets were dirty. The bathroom was filthy and there were stains all over the walls. We actually left without even staying the night because it was so unpleasant and we felt unsafe.
1/5
Hotels.com verified review
Andrew
01/30/2023
This was one of the worst experiences I have had. There was no hot water, roaches in the room, holes in the wall, the bathroom was dirty. No housekeeping came during our stay. The night shift lady was no where to be found for hours. When brought to another employee’s attention she said she was probably getting high. We also had to pay $100 in extra fees.
2/5
Hotels.com verified review
Jennifer
01/28/2023
The hotel inside and out was very filthy, I would of canceled if I could of got a refund. No Coffee that worked, no water that was available except to purchase to drink. Hallways stunk, rooms need fixed from holes in the walls. Staff was ok.
1/5
Expedia Group verified review
Martha
01/15/2023
As soon as you walked in the smell hit you. The lobby floor was dirty. You could see a room off the front desk with broken lamps and such piled up. We went in to our room and there was something all over the bedside table. I went back to the desk to ask for cleaning supplies and two women came up and recleaned all the surfaces. We had to ask for a remote for the tv. I told my husband not to walk barefoot. The water in the shower smelled terrible. The breakfast was not good - powdered eggs and no butter for the toast. When we left and got in the car we could still smell the place on us. When we got to our destination I washed all our clothes. Disgusting place. I definitely would not recommend staying there.
4/5 Good
Expedia Group verified review
Harriet
01/07/2023
Clean bed & bathroom, adequate breakfast. Friendly staff
2/5
Expedia Group verified review
stephen
01/06/2023
The TV didn't work there was no pot for the in room coffee maker the door wouldn't lock. The bed was clean and comfortable and the breakfast was ok.
1/5
Expedia Group verified review
Carmine
01/05/2023
It was dirty, there was the air dryer unplugged with all wires sticking out next to the sink. Very hazardous. Very loud with people screaming all night long next door. I left after 4 hours. Impossible to stay. Should get full refund
1/5
Expedia Group verified review
Lynda
01/02/2023
Beside the filth, the place was a complete fire hazard. The plug behind the bed was pulled away from the wall and had exposed wires. The hair dryer did not work. When I plugged it in the wall, the plug fell apart in my hand -another fire hazard. The clerk could not help me with a replacement hair dryer, so I went to an extremely important meeting without being able to adequately dry/style my hair. This was a replacement room. The first room had a door that would not lock from the outside, so my belongings were not secure if I left the room. The night clerk was very helpful, but the day clerk was obviously frustrated and was rude.
2/5
Expedia Group verified review
Ronald
01/02/2023
Took over 30 minutes to get checked in. When arriving at room the smell off smoke was horrible took another 30 minutes too get another room .After a couple of hours In room began to smell an awful smell coming from the heat and cooling system. Could not find anyone to check so i took the unit filters out and they were completely stopped up so i cleaned them and put back.after about and hour smells got better All afternoon and up to 1am persons overhead kept making loud noises and stomping feet so at 1:15 am we packed up and left.worst results ever had will never go back. Should be refunded.
2/5
Expedia Group verified review
John
12/26/2022
Friendly staff, good breakfast, however carpet throughout was dirty , smelled like weed in the hallway, my door would not lock and there were stains in and on the toilet and there wasn’t any soap provided in my room.
1/5
Expedia Group verified review
Jose Omar Perez
12/18/2022
I dint like anything, smell and was dirty dirty
3/5
Hotels.com verified review
shonda
12/12/2022
No hot water
The hot water was lukewarm, the neighbors were up and down all night and you could hear everything going on outside of the room and in the neighbors room. I believe this is a place people live.
2/5
Hotels.com verified review
Carol
11/27/2022
The breakfast was over an hour late to open. Very few choices. Hallways poorly lit and hot. Bed was comfy. Room was clean. Poor quality cable/ tv
1/5
Expedia Group verified review
Jeff
11/20/2022
Room smelled musky, bathroom light did not work, door did not lock, door safety latch was broken off of door, it appeared to have been recently kicked-in. We checked out within 10 minutes of checking in.
4/5 Good
Expedia Group verified review
Lisa
10/24/2022
WE stayed for two days but the room was not serviced at all during out stay.. We could have used more towels and it would have been nice if the bed linens had been changed.
1/5
Expedia Group verified review
Verified traveler
10/20/2022
The location was fine, and the staff were friendly. However, the surroundings of the property were dirty, felt unsafe in the evening due to the kind of people in parking lot. Worst however were the following: 1. The shower had no hot water except a few minutes and then changed again to cold water for rest of shower 2. The hair dryer was hung on a device held up by a loose screw that came out easily. This is a health hazard--the dryer could easily fall into the sink, which could cause electrocution. 3. The shower door did not close completely, resulting in water on the floor 4. The TV remote did not work, even when the batteries were changed. TV could not be used. 5. The Shower door had mold on it. 6. The Air conditioner did not work properly--it took a couple of hours for it to get to the requested temperature; the room usually felt humid as well. 7. The breakfast--items were constantly missing, such as the milk, the bananas, the butter, and I had to ask for them specially. The staff taking care of the breakfast items was a very nice lady who was very cooperative. My mother, Gisela Werner, and I stayed 2 nights. Due to all the problems resulting in a very uncomfortable stay, we request a refund of 1 night's stay. Thank you.
1/5
Expedia Group verified review
Verdell
10/11/2022
When entering the front entry, the smell was terrible, the smell of drugs through the hallways almost takes your breath away. Upon entering the room, the floor carpet was filthy, afraid to take shoes off, the desk chair, also the chair for sitting was filthy and spotted up, afraid to sit in it. Skirting around the bed was filthy. Looks like it has never been cleaned since the hotel has been in operation. Bathroom was decent. 1st impression is last impression. Will never stay at this motel again.
2/5
Expedia Group verified review
Nicole
10/10/2022
We were put in a non smoking room but our room smelled of someone smoking plus someone felt the need to get high so that was a smell. The room was nasty. Just glad we were not there long. I sprayed down the bed I didn’t trust it. Almost left the hotel never again!
1/5
Expedia Group verified review
Bea Trece
09/26/2022
The location was great however upon arrival and check-in after dinner, The guest above me was running and knocking over things in the room .I went to the front desk twice to complain no action was taken. The hotel had a bad odor and it appears a lot of drug activity is on going there. I will not stay here again. Bad place bad service.
1/5
Expedia Group verified review
April
09/26/2022
NOTHING
1/5
Expedia Group verified review
Sandra
09/20/2022
1/5
Hotels.com verified review
Brittany
09/13/2022
The room doors don't lock. The toilet seats weren't even attached to the toilet. One of our rooms didn't even have a shower certain. The other room the door had a big crack down it. Looked like it had be kicked in at one time and point.
1/5
Expedia Group verified review
christina
08/30/2022
Didnt like nothing. It was dirty. The furst room had roaches n trash in the the can . Also blood on duvae
1/5
Hotels.com verified review
Patricia
08/28/2022
Nightmare!!
Was not able to check in because hotel.com agent said it was pet friendly but when we arrived to check in the desk clerk said we would not be able to have the dogs in our rooms while attending my Son’s funeral service and we would have to find other accommodations!!! So we were not able to check in and had to try and find another hotel immediately which would it ended up being a Hampton Inn in the same town. So now I have a claim in on the insurance . Just all around terrible service at a such a difficult time. They we even told the dogs would be in kennels in the room when we were at the service and not roaming loose in the room. They said no they will have to leave with you. Just awful Hampton Inn was very accommodating and said under this situation there would not be a problem
5/5 Excellent
Expedia Group verified review
David
08/27/2022
Clean rooms, friendly staff, very nice experience.
1/5
Expedia Group verified review
gavin
08/22/2022
Nasty
2/5
Hotels.com verified review
Shane
08/13/2022
Never again
Was not allowed to check in early at all. Pool was pad locked. Room was dirty and had visible repairs. Lamps with no bulbs or burnt out light bulbs. Breakfast was bagel or waffle. No juice/ water. No coffee cups, no knife to cut waffle. Only good part of stay was the clerk working 3-11 shift.
2/5
Expedia Group verified review
Paul
08/07/2022
From the entire area surrounding it smelling like marijuana and cigarettes, the unkempt people that hung around the property, the horrible selection for breakfast (waffles and sausage), the air conditioning that BARELY worked, the stuffy smelling room, and the filthy bathroom, it was a very poor stay. The only nice thing was the lady who checked me in, she was very friendly.
1/5
Expedia Group verified review
Josh
07/29/2022
This honestly the worst hotel ive ever stayed at i booked 2 nights barely stayed one had roaches in the room door was broken didnt have to use key card to come in the room the dead bolt on door was broke door didnt lock at all i was on 3rd floor room 304 hookers walk up and down the hallways all time's of the night will never ever stay at this place ever again worst experience and i stay in a hotel alot and thats saying someone so beware you've been warned this has happened to my friends who had 2 other rooms rented on 3rd floor same nights as me July 22nd , 23rd -2022 .thank you for your time definitely read up on this hotel before booking your room.
2/5
Hotels.com verified review
Michelle
07/26/2022
Do not waste your money
I checked into the hotel at 4 pm; the room smelled like smoke even though there were no smoking signs around the hotel. The bathroom shower was moldy, and there was used soap in the shower. (gross) The bathroom floor had not been swept or mopped. There was white powde2r on the dresser by TV and all behind the dresser. AC did not cool. I went to try to get my money back and leave, but they offered me another room. That room smelled like smoke, and a washcloth was tied over the smoke alarm. The TV did not work, and the shower was still moldy. The pool is closed due to not being safe for swimmers (per Sign)—92 dollars a night for filth and no swimming pool. Morning breakfast was a joke as well. The juice machine had watered down juice, and the food was terrible; in the corner of the food area were old TVs, mattresses, and furniture.
3/5
Expedia Group verified review
DARRIUS
07/16/2022
Not bad and not great
1/5
Expedia Group verified review
Andy
07/13/2022
We did not receive the room we booked through you. We were given a smaller room. Toilet seat was falling off. Wasn't clean carpet was damp ,soft spots in the floor, beds were hard. The staff was not friendly except for the lady that checked us out Sunday morning.
2/5
Expedia Group verified review
Kate
07/10/2022
The front office staff was very friendly! Our issue with this stay is that when we were getting into bed, my boyfriend found a roach crawling in the sheets. We left immediately and placed the key in the express checkout box, as there was no one at the front desk to inform of the issue. We did not spend the night.
4/5 Good
Hotels.com verified review
tristram
07/09/2022
Good spot..
Ow..all good..for the price
1/5
Expedia Group verified review
calvin
07/04/2022
This was the worst experience I have ever had in an hotel. The room was dirty and filled with the scent of cigarettes. There was no cups for coffee,so I asked the front desk where I can get cups and he told me i don't work in dining without looking at me. To make matters worse i told another worker about my displeasure and they left my room dirty. I have pictures that I am going to post on Facebook to see if others had the same experience
2/5
Expedia Group verified review
Melissa
07/03/2022
I booked this stay for my mom. She works locally at a skilled nursing facility and was scheduled to work many nights in a row. I thought it would be nice to have a quiet place to rest in the daytime for her so I chose this hotel for her so she could sleep peacefully during the day. The night she checked in she explained to the desk personnel that she had a five night stay that was two separate reservations. They assured her there was no problem and she could remain in the same room. The next morning she was extremely disturbed by the housekeeping staff and forced to prove she had a five night booking by going to the front desk. One of the hotel staff stated that her credit card was declined and that was shy she had to leave. This is nonsense as I booked the room and my credit card is very valid. When the front desk personnel checked the computer, they noted that my mother was correct. She, unfortunately was not able to resume her sleep and subsequently had to go to work less than rested. As she was leaving for work that afternoon, the hotel manager inquired about the incident and told my mother that she should have made sure there was a note in the computer regarding the multiple nights with multiple bookings. I find this to be deplorable. There was a conversation and an assurance given at check in that this would not be any issue. This was a failure of communication within the hotel staff. There was no reason for the manager to blame that lack of communication on my mother
1/5
Expedia Group verified review
sally
06/16/2022
No one was at the front desk to check in. SERIOUSLY
5/5 Excellent
Expedia Group verified review
Marcia
06/03/2022
Nice room
4/5 Good
Hotels.com verified review
Verified traveler
05/16/2022
I was not in the room that much but the stay was good. The room was very clean
2/5
Expedia Group verified review
Sheelah
04/07/2022
Instead of being greeted with "Hi, how can I help you", it was in an annoyed voice, "do you have a reservation?" We were told that there was no breakfast even though the web site said there was. The whole hotel looked tired, lots of spackel all over the walls covering holes. The blow dryer in our room had a broken plug in. We were just really disappointed that the pictures and amenities on the web site did not match the facility at all.
1/5
Expedia Group verified review
Gary
04/03/2022
Rooms were torn up badly. Broken phone / hole in door repaired with drywall mud left unpainted. Filthy all around. Had to ask for different room twice. Second room smelled like pet urine. Manager cancelled the breakfast which was advertised in Expedia. Disgusting! Avoid this place!
1/5
Expedia Group verified review
Brandon
03/21/2022
Will never stay here again, toilet had crap on it when we showed up even after we left and “maid service” came. Bath tub had a huge patch in it that hadn’t been finished. No other room to transfer to and all other hotels sold out. Just terrible
1/5
Expedia Group verified review
Ana
03/13/2022
Dirty rooms. Bad customer service.
1/5
Expedia Group verified review
AMY
03/07/2022
The shower curtain was falling off the wall, there were no washcloths, the room overall felt dirty. The pool was closed, the coffee station was out of order at breakfast, the vending machine was out of order. A deposit of $100 was required in order to stay.
1/5
Expedia Group verified review
Jennifer
03/04/2022
The room was dirty. Ashes and loose change on floor mold growing on shower doors. The halls and the elevator where dirty. NO COFFEE, water is the eggs and black bananas at breakfast where the room was being used to store construction materials. Never again!!
3/5
Expedia Group verified review
Paul
03/01/2022
I made a reservation for this hotel through Expedia. When I arrived the Hotel was booked so I ended up going elsewhere.
1/5
Expedia Group verified review
Lloyd
02/20/2022
No room when I stopped to check in
1/5
Hotels.com verified review
David
02/14/2022
Stay Somewhere Else!
Horrible. They had a $20/night pet fee that they freely admitted was not disclosed on their website. Check-in took forever by an unfriendly clerk. First key they gave me didn’t work. No coffee or juice at the breakfast, which was awful. Place was a construction zone, including right outside my room, equipment everywhere and loud and dangerous. Carpet pulled up right outside my room to trip you. Very little hot water. Stay somewhere else.
1/5
Expedia Group verified review
Marcus
02/12/2022
I didn't stay at the property since it was absolutely filthy. I walked in and the receptionist was nowhere to be found and i waited 20 min while she was out walking dogs on her break. They are understaffed and the hallways are filthy and the floors in the rooms are as well. I looked at a room before booking and decided against staying. The walls have repaired plaster showing etc., and just a mess for what they charge for rooms. Do yourself a favor and remove this property from your website, you'll thank me.