5/5
Excellent
Ryan
10/21/2024
Good
4/5
Good
Victoria
10/20/2024
great property. loved the room space, balcony view, staff and bar/restaraunts. the only thing that was not good was the shampoo, conditioner and body wash
4/5
Good
Karen
10/19/2024
Nice view
3/5
Stephanie
10/18/2024
Dirty bathroom, noisy
5/5
Excellent
Rhonda
10/14/2024
I didn’t like having to pay for parking for every day.
4/5
Good
Alicia
10/14/2024
My hotel stay was amazing until I realized there was an ant infestation. Ants were on the dresser, couch and behind the couch. Other than the ant issue everything else was great!
4/5
Good
latonya
10/08/2024
Nice stay. My only complaint is that we had to ask for housekeeping to provide service for our room.
4/5
Good
melanie
10/06/2024
Clean, comfortable, staff was very good.
5/5
Excellent
Corinne
10/04/2024
Review of our stay..
The room was amazing!Very clean with lots of amenities, & the staff was awesome!Thanks DoubleTree..we will be back soon!
3/5
Douglas
10/01/2024
Check in was not good. Wanting to sell you upgrades for additional charges. I am a Hilton member, do we ever just get free upgrades?
5/5
Excellent
Juice
09/30/2024
Come for barber show
4/5
Good
Seth
09/27/2024
We stayed one night for a wedding. I booked an oceanfront room. We were put in a room where you could barely see the ocean because it was low floor and set way back on a roof behind the pool area. Also we saw some bugs in the room when getting ready to check out. The stay was just ok. Thanks.
1/5
Taylor
09/24/2024
Not up to Hilton standards huge cockroaches in rooms staff were very slow and not very accommodating. Don’t recommend just as cheap to stay at the ocean 22.
5/5
Excellent
Nicole
09/22/2024
Several heated pools and outdoor lounge areas throughout property leaving many choices to enjoy the ocean view and beachfront.
1/5
Keith
09/21/2024
The property is probably fine. But I had to divert from coming to Myrtle and Expedia wouldn’t let me cancel, so I had to eat the cash for a room I never saw.
Great resort, but disappointed that I could recoup nothing based on cancelling from necessity within an hour of booking.
Live and learn.
4/5
Good
Mark
09/21/2024
Very good seafood at ocean blue the view was beautiful
1/5
Lisa
09/19/2024
Unsafe, injuried
5/5
Excellent
Verified traveler
09/17/2024
Nicest and cleanest pet friendly hotel I’ve ever been at. Will definitely be staying in this location again.
5/5
Excellent
Verified traveler
09/16/2024
Mostly perfect
It was good the room looked beautiful and had a great view the check in failed to let us know the $100 fee added he just said it’s in case of damages and will be refunded. But another man said it is charged and the room was not swept properly there was dirt and left over rose petals from another persons stay but other than that it was great
5/5
Excellent
Donna
09/15/2024
We had a great time
4/5
Good
Joseph
09/14/2024
Incredibly rude staff.
5/5
Excellent
Jaleia
09/13/2024
Somethings I wish I knew before booking , this hotel is a ways from the strip , however the pools especially the lazy river over looking the ocean is one of the best views. I was told upon check in that there would be complementary breakfast, but upon asking the front desk the next morning I was told otherwise and the double tree stated they couldn’t accommodate what I was previously told. Which was frustrating overall because I made no error they did. Overall the stay was comfortable but I won’t be returning . Service is everything for me .
5/5
Excellent
Korenzo
09/08/2024
Dirty Wash cloth was left in bathtub from previous stay.
5/5
Excellent
Nicole
09/03/2024
My daughter and I felt safe on the property and the rooms were very clean. The staff was very professional
4/5
Good
Melvin
09/02/2024
The hotel room floors were very dirty
1/5
DOMINICK
09/02/2024
This place sucks
You had to walk 1/8 of a mile for Room, Service,Entertainment toiletries, feont dest. No golf carts were offered as this is against doubletree polcies.
The smell of trash, walking to entertainment
4/5
Good
Verified traveler
09/02/2024
Booked an oceanview room. The view and proximity was very good. Hotel looks old from outside but was clean inside.
5/5
Excellent
Verified traveler
09/01/2024
The staff was absolutely wonderful.
1/5
Laurie
09/01/2024
The price for what you get is not worth it. Needs up keep and maintenance. No wash cloths, no sink in the bathroom. Noisey. Very noisey. Beds are comfortable and the curtains almost act like black out curtains which is great!!!
5/5
Excellent
Daneen
09/01/2024
Beautiful resort
5/5
Excellent
Janell
08/25/2024
Our stay here was really great. We will definitely be staying here again.
5/5
Excellent
Jose
08/24/2024
Great staff, beautiful room love the fact that there's no carpets anywhere. Great pools accessibility to the beach, awesome view the pluses are great as well.
The only negative is the put put park needs attention.
3/5
Heather
08/24/2024
Hotel was clean, but checkin was a bit confusing and took quite a while with only 2 people at the desk. When we got to the front we were immediately asked for an upsell to a different room with a “better view”- note ours was just fine and $80 for a floor or two up wasn’t worth it. They were perfectly polite however and offered us cookies…which sent a flag to someone in “memberships” to immediately approach us on “ways to save”. We were only staying for the night until our rented house was ready and we aren’t interested in memberships or timeshares. She was extremely pushy to boot and we were immediately turned off. The downside was that we were charged $40 and the website said it was a $25 resort fee, so I’m not really sure what they up charged us for and I can’t get anyone on the phone to explain it. We likely won’t book again because of this.
5/5
Excellent
Altolino
08/20/2024
We really enjoyed our stay! The only complaint is that the rooms weren’t mopped or dusted prior to our arrival. Overall, a great experience and would be back!
5/5
Excellent
Altolino
08/20/2024
Everything excellent good place
5/5
Excellent
Matthew
08/16/2024
Very large, many amenities
5/5
Excellent
Ibrahim
08/15/2024
Okay
4/5
Good
Richelle
08/11/2024
This property has been remodeled in the past two years. Rooms are updated and one of the pools is now a “water park” with 3 pretty legit slides. Access to the pier is free and the hotel property is large. Free mini golf too- though the course is worn out it’s still convenient free and fun. Good place to stay with kids.
5/5
Excellent
Dawn
08/11/2024
The beach is, for most people, probably the biggest draw. But there are also several great swimming pools here. The hotel offers games and activities for guests. It is a short drive to lots of shopping and other activities. And all of the staff members I encountered here were very helpful, I would definitely come back here!
5/5
Excellent
Dawn
08/11/2024
There is so much to do right here at this hotel! Aside from the amazing beach, there are several wonderful pools, indoor and outdoor. The hotel offers games like ping-pong and miniature golf. The property is super close to shopping and other activities. I am also very impressed with the fantastic service provided by all staff members. Excellent!
5/5
Excellent
Tania
08/11/2024
A great place
The service was great and rooms were very clean. The kids had a great time on the beach and in the pools. Parking was great. I will definitely be going back again. I give them all AAAA’S
5/5
Excellent
Jessie
08/08/2024
Checking in was a little confusing with the three hotels there being combined into one checkin area. Our room was really cool, but the floor had a sandy feel and we had to have it cleaned again. The staff was quick to respond. Being oceanfront was really nice. The pools and lazy river were really cool.
5/5
Excellent
Mark
08/06/2024
Excellent experience
I stayed for a quick one day stay and I enjoyed the overall experience of the hotel. From cleanliness, to view, to staff. I was very pleased with my stay.
5/5
Excellent
Lemonte
08/05/2024
I like the cleanest and location. The pool options and the dinning options.
5/5
Excellent
maria
08/04/2024
Everything was great!
4/5
Good
Fatima
07/29/2024
Beautiful hotel, beautiful pools. The hotel was super clean and the front desk answered to all needs with urgency.
4/5
Good
Brandi
07/26/2024
Nice
1/5
Timothy
07/22/2024
Awful!! We will NOT be back!
3/5
Verified traveler
07/10/2024
Room checkin
Room was not ready at checkin time even over a hour after. Said would be awhile so they have me a room on a lower floor less than what I paid for as I was traveling with a dog and couldn’t wait longer for a room.
4/5
Good
Verified traveler
07/08/2024
It was good
4/5
Good
ashley
07/07/2024
Ocean View 2 Queen Beds
It was a great stay. Great renovations but the set up of the room seems to be off. Check in was faster but the directions aren't clear. We had no wash clothes and the floors were were wet. The toilet ran all the time. The refrigerator was very small. The hotel still has no jacuzzi. Nice ocean view and accessible to the beach.
5/5
Excellent
Nikkie
07/07/2024
This report was wonderful! Close to the beach, several pools, and nice dining options!
1/5
DAETRON
07/07/2024
The property was dirty in my building no air in the elevator the rooms were to small the bed was very small my feet’s was hanging out the bed I thought I was getting a very nice roomy room but I wasn’t that
4/5
Good
James
07/05/2024
The rooms were older but remolded and clean. We stayed in the last building which was in path with of landing planes so they were pretty close and you could hear them, though once I was in bed I did not hear them so it was kind of cool to see them so close. The main lobby area and restaurant is very nice. Overall enjoyed our stay and probably would stay again
4/5
Good
Suzette
07/04/2024
Property was nice, rooms not very clean. Ours was very dusty! Check in was quick, but they didn't explain alot of what was available, ie., coffee in the morning, breakfast, etc. Pools were very clean and loved that it was right on the ocean. Not sure how often they are suppose to clean rooms, but always had to ask for extra towels, toilet paper and tissues. When we checked in didn't even have enough to start. Rooms need to be updated.
5/5
Excellent
Nicole
07/03/2024
The property was very clean and well kept
2/5
Todd
06/29/2024
1 elevator, broken ice machines, and laundry that didn’t work. Terrible experience.
5/5
Excellent
John
06/28/2024
We loved the fact that it was right on the beach. Just a Great place to stay!
2/5
Michael
06/21/2024
Due to construction on the property our room was not available and we were not told until checkin. They sent us to a hotel away from the beach near the airport where they had not properly set up the room and we had to wait another 2 hours to move into the room. Still waiting on a refund for the day lost.
The manager on duty was not apologetic or polite during that process.
4/5
Good
Verified traveler
06/17/2024
Check in was a long wait. I recommended to anyone reading this review. Get a digital key.
5/5
Excellent
Richard
06/16/2024
Family time
The check-in staff was very friendly & kind explained everything I needed to know. While there I noticed tgere were staff smoking outside while working although it was early & no guests around I do belive it a non smoking hotel. We did have a problem with the air-conditioning & Ron(which was great) from maintenance came checked it It started cooling but by the late night hours it was HOT, we enjoyed the pools & amenities. We will definitely come back & recommend this Hotel
4/5
Good
Donovan
06/16/2024
Nice resort close to a lot of attraction. Property was okay
4/5
Good
Carey
06/11/2024
Convenient with great staff
1/5
Daniel
06/10/2024
Bait and Switch - We didn't get our suite
When we got to the hotel, we were immediately notified that the suite that we booked wasn't available. I specifically book that suite for a reason and then they put us in connecting rooms. Not what I wanted. I paid almost $420 dollars for a suite and didn't get a suite. The hotel said they would work to refund me half the money, but I haven't seen that happen. I would have never stayed at this place if I knew I wasn't getting the suite. Very, Very disappointed.
3/5
Mary
06/04/2024
Would have liked to see housekeeping refresh towels and empty baskets every day, plus add more water.
Location overall is good and I’d stay again. Appeared they are changing to Doubletree so some things are in the works.
1/5
June
05/16/2024
DO NOT STAY AT THIS SO-CALLED RESORT
This stay was extremely disappointing. When we arrived one entire building was under construction and two pools were unavailable. Check in was across the street and there was no one to help with luggage. The room was mediocre at best and the shower still had small hairs in it. The property has access to a public beach but they provide no beach towels, chairs, or umbrellas - the standard fare for any beachfront resort. The conference facilities were extremely bare bones. The casual restaurant had a very limited menu and was not able to even provide all the listed options. I can’t believe they had the nerve to charge a $25 per night resort fee and all they provided was internet and a pool - amenities you can get at any low-price motel. DoubleTree should be ashamed to have this hotel in their portfolio. I felt like I was at a run-down Howard Johnson’s. I do not recommend this hotel.
1/5
Wayne
04/29/2024
Nightmare Stay!
Remodeling nightmare. Had to go across the street to register. Pools closed. Outside bar closed. Added a night to my stay in the same room. I put out the "Do Not Distturb" sign. Housekeeping still came in and took all of my belongings. If you see the room is still occupied shouldn't you call the front desk and see if there is a miscommunication?
5/5
Excellent
Mike
04/08/2024
Beautiful view, pier restaurant, very clean
4/5
Good
Robert
04/07/2024
Renovations underway
The property is under renovations. The lobby is oddly located across the street. I'm sure once all the renovations are completed it will be 5 star but I stayed in the part that was not yet renovated. Parking was a little weird also.
5/5
Excellent
Terrence
04/01/2024
The comfort zone
Definitely a must if you're looking for a comfortable location right by the beach with an amazing view of the ocean.
4/5
Good
John
04/01/2024
Oceanfront
5/5
Excellent
Amanda
03/24/2024
Great peaceful place to get away.
2/5
Ben
03/03/2024
Property was under construction. We found several roaches in our room. Was told my room i originally booked was sold out when i arrived the only offered me an upgrade to a room with a better view. Heated pool was nice tho.
5/5
Excellent
Fred
02/02/2024
Love this hotel!!
4/5
Good
Paul
01/19/2024
Our ocean view that we paid top dollar for was ruined by construction going on right below our room, room 559.
5/5
Excellent
Jeana
01/07/2024
The staff were super friendly. We enjoyed our complimentary welcome cookies; as well as, a complimentary order of hush puppies. The view is beautiful. Worth taking a look at
1/5
Donald
01/06/2024
One elevator in the entire complex working on a holiday weekend was atrocious. Upcharged not knowing that none of the amenities were available ie the indoor pool. Will not stay here again!
3/5
Ravikant
01/02/2024
Location is good but restaurants on the property have not good service.
1/5
Carla
12/30/2023
Our stay was so bad that we left early and moved to another property. First, it was a construction zone, and many amenities were not accessible, but we were never alerted to this. The room was damp the entire time… the carpet, sheets, towels… everything. The morning we left, the inside window/door to the balcony was covered in condensation! Housekeeping only removed one garbage liner, which must have been ripped as there was a trail of garbage inside our room and in the outside hallway (which stayed there and was not picked up). The few towels that were replaced were thrown on the floor outside our room and not picked up until the next afternoon. The bathroom and sink were not cleaned and beds were not made. I will never go back to this property.
2/5
Eliseo
12/27/2023
Not worth it (Found Red Stains)
1. The rooms themselves are outdated. The bathroom tub wasn't cleaned since there was a big coffee stain near the drain. The painting was coming off in the bathroom.
2. There was construction going on meaning that the indoor and outdoor pools were not available since they're gone. No one let us know beforehand that there were going to be construction going on when we placed our booking. Meaning that we paid for the pool in hotel fees when there was no pool.
3. Apparently whoever owns this hotel never heard of carpet cleaning. In my room there were a couple of red stains, which I hope isn't blood stains and more of fruit punch stains, but still.
4. Whenever I turn the bathroom light on, it turns on the vent thing, and when that turned on it was pretty loud compared to the other rooms that my family stayed in.
5. There's literally no more than 55 channels this place has. And they don't even provide you with a list of channels they do have, meaning that you have to keep change in the channel in order to figure out what they have.
6. Lack of security when it comes to the hotel room doors. It does have a regular lock which it does help, but whatever the top part is supposed to be it's not going to really stop anyone from knocking it out of the wall by slamming the door with all of their body weight.
7. Also in the bathroom, there's no bathroom wall shelves to put my body wash containers and shampoo and conditioners.
1/5
Kathy
12/25/2023
Bad bad bad
The day that we had arrived, they cut the water off because they had a leak that they did not tell us that we had to run the water when it came back on. My wife drank some of it, and had bowel movements that evening. The whole hotel was under renovation. All the amenities were closed. RV was post to be in an ocean view. Instead, it was the view of a Trackhoe. The shower floor was dirty doesn’t look like it’s been cleaned in a long time. The next day they had to turn the water off again no showers no bath until that evening. Very very disappointing that you guys did not let us know. The hotel was under renovations to that the Extent
2/5
Erin
12/16/2023
Property is being renovated. Paid for overview but looked out over construction equipment. View from window was a back-ho. Staff was great but the resort needs dire upgrades. Torn seats, pealing paint dirty carpet. Disappointing for the price.
3/5
I
12/11/2023
5 day stay for an onsite wedding
Great beachfront location convenient to airport and major roads. Unfortunately the pools and fitness center were not available during our stay. Inside shows signs of wear and needs a major remodeling.
5/5
Excellent
Mark
11/27/2023
A lot of construction on the property and surrounding area
5/5
Excellent
Daysi
11/27/2023
I like everything, Customer Service was excellent
4/5
Good
Richard
11/17/2023
The same as the last time that I stayed. Been going there since the early 60s so it brings back good memories. Even got to check in an hour early!
Thanks to the staff for the help.
CMsgt Ret. USAF Richie Pardue
2/5
Walter
10/29/2023
Walked the entire property to find registration on second floor of building. No signage and poorly lit walk ways. AC didn’t work properly and was as noisy as anything. Building is old and in need or rehab
3/5
Kimberly
10/19/2023
I loves the my ocean view from my room and that the hotel was not located in the busy parts of Myrtle Beach! Did not like being so close to the airport. It noisy and planes flew too close to the hotel, very frightening!
Hotel was isolated from many things in town and had catch Ubers which was great! The rooms need renovations badly, I believe this is in the works. Photos are misleading. Didn’t like my room door on the outside, reminded me of a motel.
2/5
Faye
10/16/2023
We booked this property because of the Hilton name. We saw so many mixed reviews that we were sure that it couldn’t be bad. We were wrong. It is priced as a Hilton Hotel but very over priced for the condition it is now in. It is definitely not a hotel I will return to.
The front desk staff was friendly and helpful to bad they are at this hotel.
The rooms and bathrooms had dirty flooring, all counter tops were dirty. We cleaned the bathroom and all surfaces before using. The floors were hopeless. Elevator was also dirty. Don’t stay at this hotel.
Expedia should stop offering this hotel to maintain trust for their site.
5/5
Excellent
Carla
10/15/2023
Great service
Very good place and pet friendly.. friendly staff and excellent customer service
2/5
Mark
10/08/2023
All of the furniture was beat up. The elevator was filthy. And the bathroom floor was sticky.
5/5
Excellent
Magdalena
10/08/2023
Pet friendly
Pet friendly! best place definitely returning with my furbabies
5/5
Excellent
Thomas
09/20/2023
Ocean front very close to airport
5/5
Excellent
Deborah
09/17/2023
Beautiful beach with lots of pools. In the flight path so a little noisy.
5/5
Excellent
Lan
09/13/2023
The hotel is clean and staff are friendly and helpful, ocean views are very nice
4/5
Good
Freshta
09/09/2023
We didn’t like the sink not being in the bathroom but outside next to the bed.
5/5
Excellent
David
09/05/2023
I like staying here because it’s so close to the pier where I could fish from
2/5
Clifford
08/25/2023
Never again
Great location. Unfortunately the wear and tear of the rooms and the cleanliness of the Hotel is unacceptable for the price and really diminishes the Brand. I’ve stayed at Hiltons i ln many places over the past 35 years and never have I ever experienced the disappointment with a Hotel as I did with this 1.
1/5
Bill
08/24/2023
Checked out after going to room. It was soo dirty and smelt awful. Unable to get anther room any different
Very old hotel that needs major updates
3/5
Eldra
08/22/2023
Needs upgrades.