5/5
Excellent
teresa
10/23/2024
This was our second stay at this location and we love it.
4/5
Good
Sylvia
10/06/2024
Room was aesthetically pleasing. Shower had huge crack in the tile and there was hair in the shower. (Only 1 string, but hair nonetheless). Lighting could be improved, especially by mirror at the entrance. Very dark. Staff was very pleasant and professional. Did not use pool or gym.
1/5
Tiffany
09/30/2024
The location is ideal. I stayed for three nights. The next day I excepted my room to be cleaned and it never was. I spoke to the front desk they noted that it was listed to be clean and they would reach out to someone to have it done. Later that evening the room was still not cleaned. I contacted the front desk again and they stated I had the Do Not Disturb sign up which obviously was not the case. I told them it was unacceptable and I was informed there was no way to have my room cleaned at that time because the cleaning staff was gone for the day. I requested a room change and was granted one. The problem I have is that you don’t go away for the weekend to have to worry about not having proper room service especially when you pay for it. It was an inconvenience for me and a waste of time. The cleaning stay should be held accountable.
5/5
Excellent
James
09/23/2024
Every member of the staff that I meet or had contact with was very professional and kind and polite. While contemplating calling the desk for room service items I needed, there was a knock on my door. Room service. Do you need anything? Thank you’ll so much.
5/5
Excellent
Artia
09/23/2024
Very clean, staff were very friendly. Absolutely no complaints!
5/5
Excellent
Evgeniy
09/21/2024
Clean. Nice.
4/5
Good
Michelle
09/19/2024
One night stay
Our stay was ok. The room had some brown water stains on the bathroom ceiling. The last time we stayed the room was cleaner and had a bigger sofa. It was fine for one night
5/5
Excellent
Erica
09/10/2024
I only had one complaint with my daughters and my room - my bathroom floor had a slippery substance in it
My daughters floor had dirt or food like it wasn’t vacuumed
My overall review of the staff and properly and grounds was good
4/5
Good
Steven
09/01/2024
It’s nice but walls a smidge too thin my daughter could hear the neighbors next door :/
5/5
Excellent
Debra
08/20/2024
Excellent. Plan to use on the future when visiting a student at college
3/5
Bhupinder
08/11/2024
Breakfast staff did not handle things well. Were rigid
5/5
Excellent
Diane
08/06/2024
We had an excellent stay! Our room was clean, and the staff were friendly and courteous.
5/5
Excellent
Diane
08/05/2024
Convenient spot for a visit to Suffolk/Norfolk
Good stay. Nice pool, clean room and friendly staff
4/5
Good
Becky
08/05/2024
Clean , spacious room a bathroom. Shower was outstanding good pressure adjustment for pulsating etc. Surprised no ice machine on 2nd floor!
Appetizer - hummus / carrots/ celery generous portions.
Service at desk was good loved the “wheel of fortune “ an Hershey bars of milk chocolate.
Good location nearby restaurants an shopping centers. Visits to Sentra Hospital, Northfolk to see family was quick 15 minute trip at the tunnel exit.
5/5
Excellent
Jan
08/01/2024
How to Rise Above the Occasion
Despite being there during the Microsoft outage, the staff made the check-in process as simple as they could. I was checking into two rooms with my elderly mother and toddler grandchildren, this could have easily been a disaster (like my flight in), but it wasn’t. Kudos to the staff.
4/5
Good
LaKesha
07/30/2024
Easy parking, friendly staff. Outdated bathrooms with patched ceilings that need painted. Looks old and unkept. Otherwise, room is fine.
3/5
Verified traveler
07/29/2024
Okay stay
It was okay, couldn’t check in when we arrived as the room was not ready. Then after the room was inspected and we were let in it was not really clean. Short curly hair all over the bathroom, stuck to the door and up against the tub. Facility was okay, but veneer was peeling off furniture and there were cracks along wall seems. Just kind of dated and needs a facelift. Also the pool is super small and not at all how it was depicted online, more like a large hot tub. It was an okay stay, but definitely not up to the standard set by the brand.
3/5
Jervon
07/24/2024
I’d stay again
Hotel card reader wasn’t working. So I was upset about that . Had to pay in cash. There was no more coffee for me so I had to leave out the hotel multiple times. Room was cool. Staff did give me Two Ten dollars off cards for food. It was quiet and chill. A little drive to the beach but it was worth it. The views were different
5/5
Excellent
Ronald
07/22/2024
The Staff was great and professional.
5/5
Excellent
Emily
07/15/2024
Loved the hotel.
2/5
Agostino
07/14/2024
They didn't give me what I paid for.
I booked and paid for a King room. They gave me a double queen and when I complained they told me they didn't have a King room available so they "upgraded" me to a double queen. No apology until I complained again the next morning. 2 queen beds are not an Upgrade to a king bed for a single business traveler. Other than that, it was fine
5/5
Excellent
Roddrick
07/11/2024
Excellent job!
5/5
Excellent
Toni
07/09/2024
The whole staff is like a family, then they treated us like a part of that family. They made this trip and this hotel very memorable for us. Before we left, we told them “we are family now”. The complimentary in room coffee is delicious too! Even the Starbucks employees in the hotel are amazing! Same treatment from them. The food there is great too!
5/5
Excellent
Lester
07/08/2024
Area location.
5/5
Excellent
Harold R
07/01/2024
Property was modern and well kept. Rooms were clean just a little dusty on Pictures, but that was with a critical eye. Otherwise it was very nice!
5/5
Excellent
Verified traveler
06/26/2024
Great place to stay for the weekend!
Check-in was easy, service was awesome and the room was clean.
5/5
Excellent
Jamil
06/24/2024
Great room
Very nice and clean room.
5/5
Excellent
Michelle
06/24/2024
Great stay friendly staff
Room was nice, clean, comfortable beds. The staff was friendly and welcoming. Would definitely stay here again
5/5
Excellent
Paul
06/21/2024
It was one of the friendliest staff that i have run across
5/5
Excellent
Roger
06/21/2024
Very clean and neat
5/5
Excellent
Alicia
06/17/2024
It was very good!
5/5
Excellent
Lekesha
06/16/2024
Great hotel to stay at
3/5
Toyin
06/16/2024
Nice stay but…
Nice hotel. No issues with the service. My only complaint is the smell of weed coming into our room.
2/5
Charmae
06/03/2024
No handicap rooms
Room had a smell, it was very dirty uncomfortable .
5/5
Excellent
Shauna
06/02/2024
The property was very clean, very accommodating and quiet will definitely be back
5/5
Excellent
Abhishek
05/28/2024
It was a great time for me and my family at the courtyard! Staff were friendly and we had plenty of dinning options in around the area.
5/5
Excellent
Ginger
05/24/2024
Loved My Stay
This room was the best stay and layout. I can't be more pleased than I am. The bed was super comfortable. The desk comes out from the wall which was a great bonus. The restroom was clean and roomy. The shower was perfect. I would definitely come again.
5/5
Excellent
Victoria
05/23/2024
I truly enjoyed staying here. Very close to shopping and restaurants. Located just off the highway.
5/5
Excellent
Michelle
04/29/2024
Great Stay!
Staying at the Courtyard by Marriott was the perfect little getaway. The room was great and so was the service!
4/5
Good
Gilda
04/26/2024
Didn't like lighting on rooms... It was too dark or too bright with all the lights.
5/5
Excellent
James
04/11/2024
Great stay!
Staff was friendly and hotel was clean inside and out. Will stay again when in the area!
4/5
Good
lisa
04/08/2024
Musty smell
The #101 room was okay. It smells musty. The bathroom needs to be renovated. The tiles and ceiling are crackled. Would not come back again when we visit our family in Suffolk.
5/5
Excellent
Patricia
03/26/2024
Clean, quiet. Staff very pleasant.
4/5
Good
Shenine
03/21/2024
Beautiful property, great customer service. Unfortunately we had a noisy neighbor next-door that Made plenty of noise past 11 PM.
5/5
Excellent
Katherine
02/11/2024
The property is modern and up to date as well as super clean . The hotel front desk were so friendly and helpful. The room was clean and super comfy. The hotel is tucked away from interstate traffic but only 5 minutes from shopping and eating! I highly recommend this location.
4/5
Good
Tory
12/29/2023
Everything was great
5/5
Excellent
Anthony
12/22/2023
Very nice place to stay. Friendly staff
4/5
Good
Virginia
12/20/2023
Comfortable,clean, conveniently located to shops and restaurants. Lots of amenities. However, needs to provide a free breakfast to guests like all of the other hotels around. Had a restaurant and bar on site bit charged guest for breakfast. Should at least have a continental one available.
5/5
Excellent
Jeffery
12/05/2023
Stay was excellent.
5/5
Excellent
Tracy
12/03/2023
Great customer service
5/5
Excellent
JuanCarlos
11/26/2023
I had such a fantastic check-in experience. Thank you!!! I recommend this hotel to anyone.
5/5
Excellent
Carl
11/25/2023
Excellent! Excellent! Excellent! I had the pleasure of staying here for the Thanksgiving giving holiday. The staff was just amazing, from the woman who checked us in to the staff that accommodated us while we were there to the staff that checked us out. Everyone was so helpful and nice. The next time I'm in town I will definitely stay here.
5/5
Excellent
Lisa
11/02/2023
This place is located in a nice quiet area. Our stay was short, however the place was clean which is very important. The staff were very pleasant and helpful with all our needs. Food choices are great and tastes amazing! The amenities offered were great, however our stay was short or we definitely would have made use of them. Thank you for a wonderful experience! We would definitely recommend!
5/5
Excellent
Darryl L.
10/29/2023
Found this place to stay while attending homecoming at HU. Great place to stay and near great restaurants.
5/5
Excellent
Valencia
10/25/2023
I really liked how quiet the area around the hotel is. Thank you for a pleasant stay!
5/5
Excellent
Aaron
10/24/2023
Everything was wonderful
5/5
Excellent
Malcolm
10/16/2023
TV was out of service.
5/5
Excellent
Maria
10/14/2023
Comfortable stay in a nice area. Staff very accommodating and friendly.
5/5
Excellent
Shamarie
10/03/2023
Great stay.
We didn’t spend alot of time at the hotel but we would definitely stay there again. It was clean, quiet the staff was very friendly. They do not offer free breakfast but breakfast is available. We didn’t use the pool or the gym but both looked nice.
4/5
Good
Quint
10/01/2023
The room was very clean and the layout was wonderful. I didn’t get the chance to notify staff as there was no one immediately at the desk, however I did fall in the shower it was good that the long grab bar was there so I didn’t fall completely out of the tub portion also I did land on the curtain. It seems to be that the bottom of the tub should be lined with nonslip strips.
5/5
Excellent
Garland
09/06/2023
Pleasant experience staying at this hotel. Rooms are up to date and clean. The staff was very friendly. Check in was a breeze.
4/5
Good
Tyrontha
08/26/2023
I actually enjoyed my 1-night stay. Everything was neat clean; it was quiet for the most part until another guest came to the wrong door and tried to get in. But overall, the hotel was very accommodating and the staff there was awesome very well mannered. Nicole was a sweetheart and very kind. Good Job. I would recommend family to stay there.
3/5
Anthony
07/31/2023
The staff was welcoming and overall wonderful! But the property in appearance is dated. There were areas in my room that appeared dirty but with closer examination it was normal wear and tear. Would I stay there again? Maybe. I enjoyed how accommodating the staff were but whenever a room is dated it makes me feel like it's not clean. Whic
5/5
Excellent
Sara Lu
07/29/2023
Wonderful getaway
My stay was excellent - peaceful and nice area
5/5
Excellent
Pete
07/10/2023
Great stay. No complaints
4/5
Good
Carla
07/03/2023
Nice hotel in nice area
5/5
Excellent
Michael
06/25/2023
Lobby was very nice. Room was nice & clean.
5/5
Excellent
Karey J
06/24/2023
Short stay, no issues
5/5
Excellent
Karen
06/21/2023
Everything was wonderful. I would definitely stay here again.
5/5
Excellent
Gwendolyn
06/13/2023
The staff was amazing and very helpful.
1/5
Douglas
06/12/2023
Our room was dirty upon entry, to include black latex gloves on the floor, a recent coffee spill on the carpet (still wet, ruined a pair of my socks), and general dirt/rubbish throughout our room and bathroom.
The staff was nice and the property itself was fine, but our room was incredibly disappointing given the price we paid.
5/5
Excellent
Alice
06/05/2023
Overall i really enjoyed my stay
5/5
Excellent
Michelle
05/28/2023
The customer service was awesome the front desk attendant deserves a rase!!
5/5
Excellent
Steven
05/15/2023
Stayed many times here will continue to be a go-to during my travel
4/5
Good
Gary
05/13/2023
Enjoyed the stay
Everything very good. Bed mattress a little uncomfortable. I was sagging on one side.
5/5
Excellent
Christopher
05/11/2023
Staff was friendly, helpful and knowledgeable of the area. Extremely accommodating to our large group
5/5
Excellent
Marlena
04/16/2023
Love it will surely stay again.
Very caring staff. Beautiful hotel. Very comfortable.
5/5
Excellent
Leslie
04/08/2023
I didnnt like how loud the lobby was it was very very loud and i lived everything about my room very satisfied with that
3/5
Steven
02/20/2023
This was my 2nd stay here and sadly it wasn't as good, the shower curtain had mold growing on it and there was hair behind the the door in the bathroom. I know this was beyond the staffs fault but there was a kids hockey team staying there and most of the day Sunday they were in the hallway playing.
5/5
Excellent
Kimberly
02/20/2023
Excellent
5/5
Excellent
Sarata
02/05/2023
I really love the property and the staff was very friendly and accommodating however, there needs to be some type of ventilation system such as a fan or something that circulates the air in the room. The room was very stuffy because there was no ventilation and the windows would not open.
4/5
Good
Steven
01/25/2023
Nice property right off highway located near shopping and nice selection of restaurants.
5/5
Excellent
Kevin
01/10/2023
Good place to stay
4/5
Good
Cynthia
01/03/2023
Room was nice size but blackout curtain was ripped. Breakfast not included and 'bistro' was pricey. Close to shopping and restaurants.
4/5
Good
marcus
12/30/2022
everything was good
5/5
Excellent
Verified traveler
12/23/2022
The hotel is clean and nice it’s right by the interstate and I will come back to stay
5/5
Excellent
Michael
12/03/2022
Hit the Three C's Trifecta!!!
My room was clean, comfortable, convenient, and quiet! And we had a great space for working with a client in one of the conference rooms!
2/5
Verified traveler
11/29/2022
Marriot you need to do better. Not happy!!!
Well, when I first entered the room there was a stinch in the air. I thought maybe the room wasn't used in a while so I cleaned and sanitized the room as I usually do when I stay in hotels. But when we layed down to sleep a funky smell between the bed and the headboard woke me up out of my sleep. I woke my husband and asked him do you smell that.? What is that smell? It smelled like a moldy, sour smell. I couldn't sleep for the rest of the night. When the morning arrived I went to the front desk and asked to be moved. They told me a room will not be available until 2pm. The room was better. No MOLDY, SOUR SMELL. I am very disappointed in Marriott. I am quite sure they knew this problem existed and yet they still rented the room. I will not be staying at another Marriott again. I will stick to Hilton where I usually stay.
5/5
Excellent
Tisha
11/21/2022
The property is very nice and clean. Staff is fast and friendly
5/5
Excellent
Tahira
11/20/2022
This place was great. The staff was very nice. The hotel was clean and the rooms were updated. I Would definitely stay there again. Only problem I had, it says the room can fit 4. The pullout bed was super small. Definitely made for 1 person. It appears the staff does not check the pullout because it had stained sheets. That was a miss. Other than that I would recommend it.
5/5
Excellent
Latonya
10/17/2022
Great Stay
My stay was excellent the room was nice clean and very comfortable
5/5
Excellent
Syed
10/17/2022
I liked the bathroom
5/5
Excellent
Michael
10/08/2022
Engaging staff!
Great location, clean, comfortable, and convenient. The staff we helpful and engaging! That's always a plus!
5/5
Excellent
Gloria
08/01/2022
The Courtyard Marriott in Suffolk, Virginia is the best Marriott that I have stayed in. It was very clean and a good location.
5/5
Excellent
Brian
07/16/2022
I love the stay it was nice and quiet comfortable I will go back again to stay its very close to the interstate
3/5
Adrienne
07/11/2022
Wouldn’t Stay Again
The cleanliness of the bathroom was a problem and made me question what else in the room hadn’t been cleaned. There was hair al over the bathroom counter, sink, and even the hand towels and wash cloths. I called the front desk to let them know there was hair on the bathroom linens and they sent 3 towels, didn’t apologize or offer to have the bathroom cleaned. Also I did an online check in but still had to go through the normal check in process when I got there so online check in was pointless. The staff was friendly, but overall the stay was a bit disappointing.
5/5
Excellent
Jonathan
07/05/2022
Clean room and friendly staff.
5/5
Excellent
karl
07/04/2022
The location and the cleanliness.
2/5
Verified traveler
06/26/2022
Awful check in process. Way too slow. Stood in line for 40 minutes..only 3 people checking in.
5/5
Excellent
Franklin
06/24/2022
Great peaceful stay.