3.8/5 Fair
613 reviews
Amenities
3.5/5
Cleanliness
4/5
Comfort
4/5
Condition
3.8/5
Neighborhood
3.7/5
Service
4.1/5
Recommendation
90/100

Most Recent Reviews

5/5 Excellent
Expedia Group verified review
Theresa A
07/12/2024
The room was clean and the staff was very friendly.
5/5 Excellent
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Brittney
07/02/2024
The staff is so friendly and loving
4/5 Good
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Chersea
07/02/2024
Dust everywhere, window and curtains in very bad condition.
3/5
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Fernando
06/27/2024
H
2/5
Expedia Group verified review
Illeana
06/24/2024
I’ve been here for a while. It seems as though the cleaning people do whatever they want. It’s sad I have to ask for my room to be cleaned. But one of the cleaning lady’s came and knocked on the door for no reason then never came and cleaned the room this is day three since this incident. I asked the front desk yesterday the cleaning lady’s were here past 3 pm. I was gone came back and no one cleaned the room. How completely disrespectful. Trash overflowing. I’m sick of asking people to do there jobs. So soon enough I’ll be leaving also. What a garbage place to call Holiday Inn.
5/5 Excellent
Expedia Group verified review
Stefanie
06/22/2024
I just came from another Hotel that did not treat me right and Hotels.com and Holiday Inn put me up in a room and made me feel much better for the night.
3/5
Expedia Group verified review
Illeana
06/15/2024
You ask them to clean the room sometimes they clean it sometimes they don’t even come to the door. For being here almost three months I’m surprised how the front desk says they’ll ask them to clean then they don’t show up. Or how they come in see the blankets and sheets need to be changed and they will make the bed with the same dirty sheets. Not the Holiday Inn it once was.
3/5
Expedia Group verified review
Adam
06/10/2024
Restroom renovations very sloppy
5/5 Excellent
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Terrence
06/09/2024
Need discount at restaurant Ann menu specials
5/5 Excellent
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Marilyn
06/08/2024
The staff was warm and welcoming. The hotel was quiet and in good shape. We will stay again if we return to Fort Myers .
4/5 Good
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david
06/03/2024
Easy access to all areas of Ft Myers
5/5 Excellent
Expedia Group verified review
Clark
06/02/2024
Under renovation. I really nice hotel in a fairly safe area. Close to river and restaurants. Dunkin Donuts is right next door. The dinner menu is limited.
3/5
Hotels.com verified review
Kelly D
05/31/2024
A Holiday Inn that needs help.
This use to be a great location...at one time. The homeless and closed business's are around the corner. No fault to the owners. The owners need to start a revitalization process through the city or county or this property will go by the wayside. There are very few places to eat near this property. Good Luck
5/5 Excellent
Expedia Group verified review
Andres
05/26/2024
Was good for the one night stay I experienced.
5/5 Excellent
Hotels.com verified review
Maribel
05/12/2024
excellent
the whole experience was excellent, the eco-friendly no big deal. (the hotel dint do the recycle ) but. absolutely excellent. employees the show care and really nice. the building is old and a good care. our experience was excellent. price, convenient and location
5/5 Excellent
Expedia Group verified review
Jessica
05/11/2024
Stayed for just one night.Very clean and quiet- while the restaurant had limited choices, food was good
4/5 Good
Hotels.com verified review
Adeline
05/09/2024
Bon séjour
Bon séjour dans cet hôtel Chambre propre et spacieuse Aucun petit déjeuner : possibilité d’en prendre un dans le restaurant à côté mais assez sale et peu accueillant Parking gratuit
5/5 Excellent
Expedia Group verified review
Jhosan D
05/08/2024
Good services
4/5 Good
Expedia Group verified review
Denise
05/05/2024
We stay at this hotel a lot and never have a problem. The only issue we had this time is that there weren’t any outlets by the bed.
4/5 Good
Expedia Group verified review
Lindsay
05/05/2024
Bad-Hospital nearby, so lots of sirens. Also a lot of homeless nearby. Could use some simple updates. Good-staff was nice, facilities were clean, close to roller hockey rink for tournament.
5/5 Excellent
Hotels.com verified review
Heather
05/05/2024
Great stay!
The staff was wonderful....from the front desk staff, to the server/bartender at the hotel restaurant, to the chef. Everyone was friendly and made me feel like a valued guest. Hotel is clean, secure, and comfortable.
5/5 Excellent
Hotels.com verified review
Jessica
05/04/2024
I had an early flight and needed a room close to the airport and a downtown section. Found The Holiday Inn to meet those needs. The front desk staff was amazing and so helpful with their recommendations. Hotel was clean, safe, and comfy.
5/5 Excellent
Expedia Group verified review
David
05/03/2024
Convenient location. Staff was extremely pleasant and efficient.
3/5
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Stephen
05/02/2024
Location, was preferred.
5/5 Excellent
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ilhan
04/25/2024
Everything was great. Thank you
5/5 Excellent
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Janet
04/22/2024
Bed are awesome
5/5 Excellent
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Sandra
04/22/2024
Great Services housekeeper very Nice and cleans well
5/5 Excellent
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Kandi
04/20/2024
Had security guards patrolling the hotel. Nice restaurant connected to the hotel, reasonable prices. Only has a 3ft 6 in Pool and one section of a 5 ft area Pool, no hot tub, but overall very nice Hotel.
4/5 Good
Hotels.com verified review
Thomas
04/19/2024
The property was in minor disrepair. A pole light was laying on the ground in the back. Gutters were coming off the building at the back entance. The room had no USB ports. Apart from this it was an enjoyable stay.
3/5
Hotels.com verified review
Lisa
04/14/2024
Just ok
The part of town was a little rough. There is security on staff at night. The room was ok but the bed not comfortable. The restaurant only had one staff member for breakfast. She was trying but it took a while to be served. The variety wasn’t much. The pool was dirty and water was not clear. The staff was super nice and friendly.
1/5
Hotels.com verified review
Meghan
04/06/2024
Stay away! Run!
We will never stay here again. Do not recommend! Our room smelled like mildew and was so hot all night long. It was also not clean at all. I will never book through hotels.com again. I am very very disappointed!!!!
5/5 Excellent
Expedia Group verified review
Leslie
04/06/2024
The property was clean, nice and quite. I was there for one night and it was very nice. The bedroom was clean and nice. The staff were very helpful and nice. I would recommend this hotel.
5/5 Excellent
Expedia Group verified review
Jennifer
03/25/2024
The property is in a good location, just a few minutes' drive to restaurants, shops, and bars. The pool area is nice for swimming and laying in the sun. The room was clean and quiet. The only little problem was an aesthetic one- the sheer curtains were mix matched. One side was shorter than the other and the other side had a ripped hem. It seems as if no one gives the room a final look over. I know this is a silly problem, but if I were the manager, I would want to know.
3/5
Hotels.com verified review
Carol
03/25/2024
Maybe pass on this one
The area around the hotel was not a good area. The rooms were very dated and not so clean. The people at the desk were very friendly
3/5
Hotels.com verified review
Verified traveler
03/22/2024
Better options for that price. Average
Fridge and toilet in the room were very noisy. The added breakfast was good. Service was good.
3/5
Expedia Group verified review
David
03/20/2024
This Holiday Inn is in need of a make-over, the room was clean the staff was nice with what there working with, but you can see that the whole building to parking lights leaning over and broken is in need of a re-do.
3/5
Hotels.com verified review
Joseph
03/17/2024
Ok hotel
50 cent hotel but not really in downtown fort Myers. Restaurant was way understaffed although the front desk staff was extremely helpful and friendly.
5/5 Excellent
Expedia Group verified review
Odilon
03/17/2024
Good hotel , very conveniente location .
5/5 Excellent
Hotels.com verified review
Verified traveler
03/11/2024
Great hotel
Staff was helpful and friendly. Rooms were quiet and couldn’t hear anything from neighbors. Pool was nice and warm. Very clean
4/5 Good
Hotels.com verified review
Robert
03/11/2024
Good Location
Good location, close to Edison estate and within walking distance to downtown. Heated pool and restaurant onsite, plus plenty of parking. Rooms are somewhat plain, but clean and comfortable.
4/5 Good
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Thomas
03/05/2024
The pool was very warm and staff and property was fabulous We were disappointed that there was not a continental breakfast
5/5 Excellent
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Ivette
03/04/2024
Restaurant and bar,nice pool and service was excellent.
3/5
Expedia Group verified review
Debra
03/04/2024
Whole floor and room smelled musky. Trash cans at elevators were filthy. Door handles inside room filthy. No hangers in closet. Furniture in room was very dinged up, seemed old. Front desk staff very nice and friendly. Restaurant ok- not much on selections, but convenient.
4/5 Good
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Jeffrey
02/28/2024
No parking for check in. Staff were friendly and helpful. Room was really clean.
5/5 Excellent
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Dianna
02/25/2024
Kurig in room did not work but there was a Dunkin' Donuts next door. Shower water did not get very warm and, even though I took a quick shower, it was cold by the end.
4/5 Good
Expedia Group verified review
Stephen
02/23/2024
Overall great stay. Only issue I experienced is the sheets of the bed. I'm not sure if it's the detergent used or what but it did cause some mild itching to my skin. All staff were helpful and courteous.
5/5 Excellent
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Tamala
02/23/2024
Staff extremely accommodating and polite…..
4/5 Good
Hotels.com verified review
Strickland
02/18/2024
Nice clean quiet hotel
5/5 Excellent
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ruth
02/18/2024
Surrounding property quite sketchy
5/5 Excellent
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William
02/18/2024
close to where we wanted to go. could walk to restaurants. had a restaurant downstairs, great for breakfast.
2/5
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Shavaun
02/15/2024
main problem- noise constantly from behind the wall where electricity came, near the refrig..
4/5 Good
Hotels.com verified review
Danielle
02/12/2024
Staff was friendly and helpful. The beds were very comfy. My only complaint is the hotel could use real curtains instead of just the sheer ones.
5/5 Excellent
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Lisa Marie
02/11/2024
Clean and staff was pleasant
1/5
Hotels.com verified review
Jeremy
02/08/2024
Smoke, noise, permanent residence
Smoke and noise. Apparently this hotel is a full time stay for some less fortunate individuals. This creates a weird environment. We moved rooms because of the smoke and the front desk gave another guest keys to our room! Wow! Not fun!
1/5
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Timoteo
02/05/2024
Bad
1/5
Hotels.com verified review
Jodi
01/26/2024
Old and outdated
Very old and smells like smoke. Rooms very old and noisy. Very outdated. Water in room smelt like chlorine. Not the best place to stay. Breakfast was awful , poor waitress was so overwhelmed. Do not recommend
5/5 Excellent
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Christopher
01/26/2024
Amazing deal…
4/5 Good
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Anthony
01/08/2024
This is an older property that is in need of some updating to the rooms. It was certainly sufficient for what I needed but I was expecting more.
5/5 Excellent
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Ashley
01/07/2024
Had a lovely stay. Staff at the front desk were very kind and patient, rooms were spacious and very clean.
3/5
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Jim
01/04/2024
The hotel smells like pot, and it was not a property I would stay out again
5/5 Excellent
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Devin
12/31/2023
.
5/5 Excellent
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Sara
12/30/2023
After reading the reviews l was worried . Place was very clean and our room was updated nicely . Friendly staff and breakfast was great. . .
5/5 Excellent
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Jennifer
12/16/2023
The staff was helpful at check in. The room is clean and quiet. It's just a few minutes drive to restaurant, shops and stores. The pool is great.
5/5 Excellent
Hotels.com verified review
Danny
12/10/2023
Clean, friendly, professionally accommodating.
David was great. He was personable and professional. If I ever need to stay in Fort Myers I will book Holiday Inn downtown inc.
2/5
Hotels.com verified review
Anthony
12/04/2023
Not that great
The room had a mildew smell that seeped into all my clothing and bags. The first room i was in had little to no water pressure and the bathroom itself looked like a horror film.
5/5 Excellent
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Mya
12/03/2023
The guy at the front desk was very nice and the check in was easy
1/5
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Melissa
12/02/2023
This property was incredibly dirty! We stayed here for 2 nights because we had a wedding to attend in downtown. The halls were dirty, the elevator was unclean and the room had a dirty fridge with a shower that had some mold. Highly disappointed in this place as we had stayed here in June and it was great which is why we booked again.
5/5 Excellent
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richard michael
12/02/2023
Happy with our stay
2/5
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Danielle
12/02/2023
Room had unpleasant odor and not very clean. Several roaches in lobby during check in. Area around hotel not best either. The staff was helpful and very pleasant
1/5
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Harry
12/01/2023
You asvertised this property in Trip Advisor as Holiday Inn Crowne Plaza. This location is in a high crime area with homeless people and prostitutes. Likely an experience that drives me never to use Orbitz again. IHG had to relocate me. They indicated I would get a refund. If you at all would like to keep my business, please confirm true. And stop misleading customers. Thank you.
5/5 Excellent
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Bernard
11/22/2023
I liked the location and cleanliness of the property. Amenities were up to date.
2/5
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Rick
11/17/2023
It's an independently owned Holiday Inn and that makes a big difference.
4/5 Good
Hotels.com verified review
Lise-Lotte
11/11/2023
Nice hotel but not downtown
Information not available at Hotels.com website that there was a restriction to the weight of the dog. Hotel room was fine, fairly big and clean even if the carpet was old. The cooked to order breakfast (only Sundays?) was nice. The area around the hotel is not very nice and you do not want to walk from the hotel to downtown Fort Myers.
5/5 Excellent
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james
10/31/2023
Limite d menu
5/5 Excellent
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Barry
10/22/2023
Conveniently located.
4/5 Good
Hotels.com verified review
Verified traveler
10/22/2023
Okay
Its was for one night and stay was okay.
3/5
Expedia Group verified review
Mercedes
10/20/2023
The b'fast buffet was outstanding! People working in the restaurant very nice. Room was dirty, however, the staff at the reception were very kind to allow us to check in early. However, the room was dirty, food in the refrigerator, hair in the shower.
5/5 Excellent
Expedia Group verified review
Stacey
10/14/2023
Friendly front desk staff, very clean, well-stocked room with Keurig, coffee, tea, microwave, fridge, plenty of towels, soap, shampoo, Kleenex, tp, etc!
5/5 Excellent
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Allen J
10/14/2023
Very nice hotel. Clean and perfect to sleep and go
5/5 Excellent
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Aaron
10/08/2023
First and foremost the staffwas wonderful. I had a medical issue they were so helpful. When I returned that afternoon the were more then willing to help. It has to be one of cleanest Hotels in Fort Myers that I have stayed at.
2/5
Hotels.com verified review
Natalie
09/27/2023
Not good
Stayed in an ada room. Tv not working as soon as I checked in remote broken. Two conditioners in the shower so I called the front desk to get shampoo and they said they would bring it to my room, I waited for 20 mins and no shampoo called the front desk and she said I would have to come up to get it. No hairdryer in the room again had to wait another 20 mins to get that. Over a poor experience.
5/5 Excellent
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Amador
09/08/2023
Friendly staff
5/5 Excellent
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Michael
09/02/2023
Comfortable and quiet. Great staff
4/5 Good
Hotels.com verified review
Verified traveler
08/25/2023
Hotel
Hotel was 2 miles from my place of work. There was a hospital nearby and fast-food places to choose from. There was a Dunkin Donuts directly in front of the hotel. The area around it was ok.
5/5 Excellent
Hotels.com verified review
Norma
08/24/2023
Great place to stay near the courthouse!!
Our first room wasn't very clean and they immediately switched us to a very clean room with newer mattresses and free hot breakfast for two! Everyone was so helpful, they carried our luggage and made sure we had everything we needed on our stay. I have no problem leaving a good review, I had a good stay!
4/5 Good
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Bonnie
07/28/2023
The hotel was good, the food was terrible. This is Florida, should have fresh fish. Long wait for breakfast
5/5 Excellent
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Sadie
07/21/2023
Love it here and the manager Rick is awesome
1/5
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Nabila
07/19/2023
Noisy and inconvenient.
5/5 Excellent
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josmely
07/18/2023
Okay
3/5
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Susana
07/07/2023
It was not bad. It’s just that the pool was green.
5/5 Excellent
Expedia Group verified review
Clovis
06/25/2023
Staff very friendly, good location,
4/5 Good
Hotels.com verified review
Melinda
06/18/2023
Inconvenient restaurant/bar
Everything went OK however, we were disappointed with the on-site restaurant and bar which was why we booked the hotel. It always seem to be closed. They’re open from 6:30 in the morning till 11 and then from 4 to 8. So we were not able to get drinks for when we were at the pool. Later when we got back from dinner, we had hoped to stop for one to take to our room but it was again closed. Even the promise of an early breakfast (which we paid for in advance) didn’t work out because at 6:45 the restaurant was still closed (front desk even said it opened at 630). We looked in and they were still putting out food and the doors were locked. So we just left. It’s a short distance from downtown and was fine. But definitely don’t let the on-site restaurant/bar be a selling point.
5/5 Excellent
Hotels.com verified review
Barbara
06/17/2023
Great for the price. Close to downtown. A bit noisy from outside the room. Front desk guy was very friendly and accommodating. Would definitely come back.
4/5 Good
Expedia Group verified review
Stas
06/12/2023
Nice and clean hotel. Plenty of parking in the back. Staff was friendly and accommodating. Not a walking distance to any attraction.
3/5
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Donna
06/11/2023
The area
4/5 Good
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Camilla
06/09/2023
Beds so comfy, clean, ladies at front desk were super helpful and provided excellent service! Restaurant provides excellent breakfast! Waitress was exceptional. Would stay again.
2/5
Expedia Group verified review
Donna
06/02/2023
Was really disappointed. Air in room was thick and I could hardly breathe all night. There were about 4 men standing immediately at the entrance smoking so the lobby was drenched with the smell of cigarette. I stayed for only 1 night and would never stay there again.
5/5 Excellent
Hotels.com verified review
Julie
05/31/2023
Great Stay, Amazing Service & Very Clean
The Staff was Amazing! Super nice and helpful with everything! Upon check in the gentleman, David told us where all the local spots were and how to get there! We were in town for a baseball tournament. Housekeeping was very good and accommodating as well !!
2/5
Expedia Group verified review
Vanessa
05/27/2023
Plumbing back-up issues in my daughters room and the ceiling was leaking.
4/5 Good
Hotels.com verified review
Verified traveler
05/22/2023
Clean facility, friendly staff, decent beds. Great price. Unfortunately, the neighborhood is rough. They can’t control that. The water pressure was weak. It was like having a shower using a garden sprinkler. Very unpleasant.