3.2/5
951 reviews
Amenities
3.1/5
Cleanliness
3.2/5
Comfort
3.4/5
Condition
3/5
Neighborhood
3.6/5
Service
3.7/5
Recommendation
56.9/100

Most Recent Reviews

2/5
Expedia Group verified review
Arun
06/18/2024
The oveall condition of this property is pretty bad. Need significant renovations. The quality of breakfast is poor. The conditions of thr gym, pool and rlevator is pathetic. The overall service was ok.
3/5
Expedia Group verified review
Sarah
06/18/2024
I felt like housekeeping was subpar in the bathroom, areas were obviously overlooked. The remote didn't work to the tv, front desk just advised us to "reprogram it". Little to no concern shown. For the short time I was there, it was ok but I wouldn't book it again.
1/5
Hotels.com verified review
Benita
06/12/2024
The room floors were really dirty…room next door had fighting guess…the charge me a pet fee but I was told the next day that it was not pet friendly….day shift staff not very pleasant….the gentleman on evening shift was very nice and helpful great personality he was the best part of the stay
4/5 Good
Expedia Group verified review
Albert
06/09/2024
The staff and service are excellent! It's not easy running a hotel, but the owners are hard working people and they try hard to make your stay as comfortable as possible. For all the negative comments out there, you know in advance that you're not booking a 5-star hotel. The property is old, so it appears dirty, but the bed and sheets are clean and the mattress is not bad. There are no evidence of bed bugs. We needed more towels during our stay and they were happy to give us more. The free breakfast is the standard one that is offered at the other hotels.
1/5
Hotels.com verified review
Verified traveler
06/07/2024
Intruder/staff member
One of the male staff members walked into my room without knocking or announcing himself. He had no cleaning supplies with him and we didn't request any towels or room service. When I told the front desk they only apologized but couldn't explain WHY he even attempted to enter the room.
4/5 Good
Expedia Group verified review
Flexman
06/05/2024
Iike the fact that the property was safe, quiet and provided easy parking.
5/5 Excellent
Hotels.com verified review
Dan
06/04/2024
Excellent value
Very comfortable bed, microwave, nice shower, no complaints. Good price too, highly recommended!
1/5
Expedia Group verified review
Peggy
06/02/2024
Property in unsafe condition. Drains in hallway lose and covered by wet floor triangle. Floor dirty. Broken picture frames on walls. Fire alarm missing. Only wires sticking out of wall. Toilet would not flush most of the time. Had to fill tanks with small cup from sink. Drawer fronts broken and just hanging there. Definitely do not recommend this chain.
1/5
Expedia Group verified review
YESSENIA
06/01/2024
Hotel looks nice and clean from the outside however they have roaches in their rooms.
3/5
Expedia Group verified review
Carolyn
05/31/2024
I booked a three night stay. I needed an accessible room, and I was told that this room had an accessible toilet with hand rails, and a tub with hand rails. I wanted a shower, but one wasn't available. They showed me a tub for size comparison, and i thought i would be able to step into one with handrails. When we got to the room, the toilet had no handrails and the tub had one small rail just like the tub shown us in a regular room. I couldnt use the toilet or take a shower. We stayed one night, then found a hotel that could accommodate me. We had to pay for all three nights even though they couldn't meet my needs.
1/5
Expedia Group verified review
Maya
05/29/2024
This hotel was absolutely disgusting. Room smelt musty. Dirty sheets with stains and two different dogs hair. The cracks of the door you could see through. As I was complaining so we’re 3 other guests.
4/5 Good
Expedia Group verified review
Page
05/29/2024
Easy parking and no safety issues. Check in was easy and quick. The elevator needs to be inspected and may need repair. It makes a significant noise when operating. The sink water piping had some trapped air and this caused a water surge and discolored water when the sink was first operated. It did clear up after running for short period of time.
1/5
Expedia Group verified review
Tyrena
05/26/2024
This place is disgusting, dirty and unlivable! It should be condemned. I can’t believe this place was even recommended on your site! I am so disappointed. I checked in and checked out 5 mins later. The carpet is very old, filthy and ripped. The toilet dripped with tape all around the back. The floor broad dipped which caused the frig to tilt back. The mattress!!! The mattress was filthy. It was terrible!! Please refund my money and I would like a 2 day stay credit added to my account. I checked in about 930- 10 p at night. I then had to scramble around to find somewhere else to stay.
3/5
Expedia Group verified review
Hiliana
05/25/2024
El precio lo dice todo
3/5
Expedia Group verified review
eric
05/18/2024
Near CNU. not clean.
3/5
Hotels.com verified review
LIJU
05/13/2024
Courteous and friendly front desk staff
The front desk employees were very friendly and courteous, I would give them 5 stars. The breakfast was decent. The room was spacious. One big negative is the carpet in the rooms and hallways smelled, looked old and dirty. I paid $186 for the night bit on the high side but it was mother's day. I would stay here again during my travels. The carpet needs to go.
3/5
Hotels.com verified review
William
05/12/2024
Place was acceptable but outdated. Service was ok and room was clean but carpet needs a deep clean or updated.
5/5 Excellent
Expedia Group verified review
quinn
04/28/2024
Ty
5/5 Excellent
Expedia Group verified review
monica
04/26/2024
It is an older hotel but the staff stays on top of everything
1/5
Hotels.com verified review
Kurtis
04/24/2024
Dingy Room
Hotel was dingy and stale. Carpet in room has too many stains, bathroom door was cut to swing pass the toilet. Poor bathroom design.
5/5 Excellent
Expedia Group verified review
Dennis
04/22/2024
Both the evening clerk and the night clerk were friendly personable and friendly. Room was clean. I felt safe.
5/5 Excellent
Expedia Group verified review
Marisol
04/19/2024
We enjoyed our stay very much! The staff is very welcoming, friendly and very attentive! Spacious and comfortable rooms and a filing breakfast! We would definitely stay here again! Thank you for making our stay very comfortable and enjoyable!
1/5
Hotels.com verified review
John
04/14/2024
Visit with daughter in a bike race.
I did not spend a lot of time at the hotel, but it was very nice. A little disappointed in the breakfast, but typical for medium priced hotels.
3/5
Hotels.com verified review
Eric
04/05/2024
Nice Older Hotel- Bring Washcloths!!!!!
The hotel was older but in good condition. The room was clean and in good condition. Breakfast was good as well. The only issue we had is that we only had one wash cloth and when we asked for more the only response we got was, they had given them all out. So we had to go to Walmart to get wash cloths!!!!!!
4/5 Good
Expedia Group verified review
Edith
03/16/2024
Great customer service and friendly staff! Breakfast was good!
1/5
Hotels.com verified review
Robert
03/11/2024
Never Again
I would avoid this one at all cost. While there on a recent family weekend getaway we were very much displeased. I booked our room on 3/7/24 and arrived on 3/8/24. We arrived at about 7:30pm to check in and drop off our bags. The room was in poor condition but thought we would get by for the two nights we would be there. Went out to visit with family and returned around 11:00 pm. We had just returned to the room and was going to get changed. While taking off my shoe I saw something moving on the dirty carpeting. I hit the bug with my shoe. I then picked the bug up to clearly see it was a cockroach. I took the bug along with my wife and son and headed for the front desk. The front desk clerk was in the hallway near my room when I appoached him and showed him the bug. I asked to be moved to another room. He agreed. We went back to gather our belongings. When we walked out of the room the front desk clerk was at the entrance to the room right next to the one I had a problem staying in. He said we could move from 103 and into 101 which was right next door and closer to the pool area (which was not very clean). When he opened the door the carpets were so dirty I refused to enter the room. I asked him if I could photograph those carpets. I told him the carpets needed to be cleaned. He said that carpet cleaning does'nt work and the carpets need to be replaced. At about 11:30 I asked for a refund and was told I needed to contact the mgr. at an email address I was given.
1/5
Hotels.com verified review
john
03/02/2024
Want a refund
Go to check in the only person there was outside smoki g so we waited, hotel is dingy and dirty, cant open bathroom door without hitting the toilet, paint chipping huge bug on floor, this place is an embarrassment to Radisson.
1/5
Hotels.com verified review
Verified traveler
01/14/2024
Little sleep and unsure about air quality.
My friend and I were staying for an overnight and were looking forward to relaxing at the pool, however, when we went into the pool area we found it covered with what looked like black mold and mildew and smelled very high of bleach in the steamy air. The hallways smelled like pot and/or body odor. The beds were comfortable at least but during the night there was a couple arguing loudly in a neighboring room before having very loud sex until the early hours of the morning. That coupled with noises coming from a late night truck pulling in to the parking lot. The shower stall seemed a bit moldy and/or not overly clean but the last straw was the stray finger nail clipping on one of the “fresh” towels. Probably not the worst hotel stay I have had but its up there.
2/5
Expedia Group verified review
Marques
01/13/2024
This property was not clean at all smelled like mold and had a strong Marijuana smell staff only checked on our room once during our 2 day stay
1/5
Expedia Group verified review
Elaine
01/06/2024
Pool area was dirty, towels were in short supply
5/5 Excellent
Expedia Group verified review
Kiara
12/30/2023
Friendly staff
4/5 Good
Expedia Group verified review
Rick
12/29/2023
Our room was clean, the two beds were comfortable, there was plenty of closet space. The sofa bed was very uncomfortable, basically a thin pad on top of wire mesh. There were two TVs, but only one remote worked. There was a slight mildew smell in the corridor, but not in the room. The breakfast was good; eggs, sausage, French toast, waffles, muffins, juice, milk, coffee, and cereal. The location was not great (not a lot of places to walk to), but easy access to the interstate.
5/5 Excellent
Hotels.com verified review
Pamela D
12/28/2023
It was quiet and comfy stay.
3/5
Expedia Group verified review
David
12/10/2023
Massive stains on the carpet poor shape of bathroom with shoddy fixes. No toilet paper holder/broken.Slope of the floor by bathroom very uneven ( old repair??) asked for an E Mail of my receipt. Still waiting Staff seems overwhelmed.Second bad room for Country Inn and Suites. Probably will never go there again
3/5
Hotels.com verified review
Veronica
11/21/2023
Could improve
The hotel was in a good area near many stores, the beds were comfortable. Unfortunately the carpets in the room and elevator were absolutely disgusting. The rugs smelled and had huge stains everywhere the elevator smelled like a mixture of urine and cigarettes. The staff were nice and they had great breakfast selection. I would recommend if they cared to clean the carpets and elevator.
2/5
Expedia Group verified review
Cynthia
11/11/2023
My room’s carpet was stained and needs to be replaced. The curtains were wrinkled and broken so they didn’t close properly . There is only one ice machine and it’s on the first floor. Didn’t know that until my second day there.
4/5 Good
Expedia Group verified review
courtney
11/05/2023
Friendliness of staff.
4/5 Good
Hotels.com verified review
Janos
11/04/2023
Country Inn & Suites by Radisson, Newport News Sou
It is a good hotel for a few days stay.
2/5
Hotels.com verified review
Quinton
10/30/2023
Go somewhere else
This room should not have been rented to anyone. The carpet was not cleaned; missing light bulbs, Caulking need around bathtub & sink; window curtains not on rod; closet door attachment off the track ( been this way for months); towels torn and only minimum provided; breakfast menu at a minimum, no microwave, stale buns, only one fruit. no apologies given for conditions--Mgr said its been that way for months.
2/5
Expedia Group verified review
Michael
10/24/2023
We checked in on 10/19/23 and the floors looked like they were swept but very dirty. The beds were clean. i got up in the middle of the night to go to the bathroom and the toilet had overflowed so we had to move rooms around 5 am. We had no help to move and had to walk through the toilet water to move to the next room.Also went to use the pool and the floor was dirty and alga was all over the floor. Did not feel comfortable using the pool. At checkout we asked about a discount and the gentleman said that he couldn't do that and we would have to email the owner. I emailed the owner and have not heard a word from him. We went ahead and stayed because my wife was having some health issues and didn't feel that she could handle moving at that time. I would not recommend staying here.
2/5
Expedia Group verified review
Margaret
10/22/2023
The night staff was very friendly and understanding, but that was the only thing we liked about the property. The first room we were assigned was awful, carpet was stained, curtains were ripped, tv had been punched and was busted. The second room, which was also a suite (2 queen beds and a pull out) was still not very clean, there was cake on the closet door, and Doritos on the floor and pull out. I don’t think they vacuum. We only had 2 towels, 2 washcloths and 2 hand towels. When we asked for more towels and washcloths (enough for 4 adults and 2 kids) they gave us 3 more towels and only 2 more wash clothes (which was all they had). Cleanliness is our biggest complaint. The property did not meet expectations. We don’t need anything fancy, but we want to stay in a clean room, where we feel safe. The first room was not clean enough for our 6 month old puppy, much less our entire family.
1/5
Expedia Group verified review
Jane
10/22/2023
It was quiet. They brought a dehumidifier in to my room after I complained and asked for a different room. Was told they had no other rooms. My room was smelly, moist, mildewy, and nasty. Carpet had what may have been pet stains all over it. The walls were patched in multiple places; multiple stains in the walls and ceiling. Bed spread had stains as did the towels. Bathroom had baseboards separated from the wall and what appeared to be mold in the shower area where the granite walls met in the corner. Muffins at breakfast were old or stale.
4/5 Good
Hotels.com verified review
Beatrice
10/16/2023
obvious staffing issue; most housekeeping staff did not speak/understand english; short on towels;
3/5
Hotels.com verified review
Verified traveler
10/11/2023
Lots of Potential, but It Needs Some Help
This hotel needs some work to meet the quality I expect from Country Inns. The check in experience created a negative right away. We got to the hotel between 10-11. The person checking in was very hard to understand. The check in area was littered with items related to a foreign religion. (It's their choice who they worship, but it should not be in the lobby.) The person doing the check in was extremely difficult to understand. We wanted to modify the reservation to leave a day early and was told it could not be done. My son was thirsty and the only soda machine in the entire hotel was out of order. They had nothing there to help. There is no where nearby to get something, so that was extremely inconvenient when you have a thirsty child. The room itself did not meet expectations either. There was nothing in the room to put on the couch bed. We had to go ask multiple times to get everything we needed to fix the bed. The door from the closet was hanging off and wouldn't open. The drawers had an odor. The thermostat didn't work. The room was very stuffy. The pillows were extremely flat. We asked for extra pillows and was told no. The room did seem clean though, but could use some paint as well as areas in the hotel. The breakfast area is extremely small and there were signs saying not to take breakfast out of that area. It also ends at 9:00, which is early for travelling families. So many little things could have made our stay so much better!!!
5/5 Excellent
Expedia Group verified review
Francis
10/09/2023
Quite area off the congested areas.
1/5
Expedia Group verified review
guy
10/08/2023
This place was beyond dirty! Mildew covered the shower curtain in the bathroom. Stains throughout the carpet. People smoking marijuana right outside the main entrance of the property. I understand this cannot be stopped but for the hotel staff to allow it to take place at the main entrance was very neglectful of the management at the property. Horrible experience DO NOT STAY HERE!
5/5 Excellent
Expedia Group verified review
DOUGLAS
09/21/2023
Staff was very accommodating
4/5 Good
Expedia Group verified review
Dorian
09/10/2023
I enjoyed my stay here. The staff was pleasant my room was clean the breakfast was ok. Linen was clean. My only issue was somehow the remote needed to be reprogrammed twice. I would gladly come back when I need to.
2/5
Expedia Group verified review
Felicia
09/08/2023
Found blood stains in the sink when we checked in. Trash cans were still full. Essentially the room was not properly cleaned.
5/5 Excellent
Hotels.com verified review
T
09/07/2023
My stay was really nice and I enjoyed it. I wish I could have stayed a little longer. The Staff was very Helpful, Nice, and Pleasant. My room was really clean.
1/5
Hotels.com verified review
Charles
08/19/2023
I would give this place 0 stars if I could
I don't even know where to begin. There's water damage on the ceilings here as well as stains on the cheap linoleum floors throughout the hotel. The guy at the service desk was away complaining to co-workers in plain sight instead of checking guest in and out for both check-in and check-out. The bathrooms are deplorable. The rooms have an odd smell to them. The carpet in the rooms are filthy. The bathroom floors are just disgusting. The lampshade in the rooms had stains on them as well as the bed sheets. The surrounding area is super sketchy. Unless you're in a bind, and I mean a serious bind, stay away from this hotel at all costs.
2/5
Hotels.com verified review
Alex
08/16/2023
Never again
Carpet was all stained no fan in the bathroom, smelt musty, could never get clean towels. We did not want maid service. The second day stay we asked for clean towels like three times. Finally was able to get swimming towels. Never anyone at the desk. Always outside. Have to say more options for breakfast. I never ate. My husband had yogurt. Would I go back definitively NO! I guess you get what you pay for. Booked on line cheaper.
2/5
Hotels.com verified review
Verified traveler
08/13/2023
Do not recommend
So much frost built up in refrigerator you could not close it. Had to switch rooms due to no hot water. Very outdated and needs work. Mold at bottom of shower curtain
5/5 Excellent
Expedia Group verified review
Daniel
07/28/2023
Great location for my visit quiet and nice staff
1/5
Expedia Group verified review
Alison
07/27/2023
Staff terrible. Smelled bad. Mold. They was putting down flooring at 8am on a Sunday.
1/5
Hotels.com verified review
Tony
07/24/2023
STAY AWAY
DO NOT STAY HERE!! Over 100 young people having parties in parking lot and running hall ways of hotel. Front desk did not know how to handle situations until we recommended to call police. Had to wait in my vehicle for 45 min just to get a parking spot after police broke up party. Next day owner offered NO refund or apologies in how bad the stay was. Also breakfast was so packed we had zero food options of seating available for paying guests @7:30am on a Sunday.
5/5 Excellent
Expedia Group verified review
Cynthia
07/23/2023
I think renovations were in progress but clean but needing refresh in rooms.
2/5
Expedia Group verified review
annette
07/22/2023
The hotel was dirty and under construction. No carpeting in the hallways on several floors. Bath towels were stained and when new ones were requested I was told there weren’t any. Quality of Country Inn and Suites was not like other ones I have stayed at.
4/5 Good
Hotels.com verified review
Lee
07/20/2023
Was Not Informed
I was never informed that the hotel was under renovations there were no carpet on the hall floor of the 2nd floor . I almost tripped over the rolled up old carpet. The doors were all marked up and the springs automatically closes the door shut wasnt strong enough and a membe rfrom my group just walked in my room
1/5
Expedia Group verified review
Munkhtselmeg
07/18/2023
Need to be clean and need bathroom maintenance
3/5
Expedia Group verified review
elaine
07/15/2023
The door closer in my room was not working. It either slammed the door or would not shut it. Ask for maintenance every day. I was there and still didn’t get it when I checked out for days later.
2/5
Expedia Group verified review
Alexandra
07/10/2023
While the staff was informative and friendly, some things in this hotel should have been replaced awhile ago. We had a chair in our room with glitter and stains all over it and the carpets from the hall and elevators to the room itself badly needed to be replaced. The vent/fan in the bathroom didn’t work, the beds weren’t the most comfortable, and the moldings were peeling pretty badly in multiple spots (especially in the bathroom by the shower). The elevators had greasy finger prints and smudges all over the inside and the halls smelled weird. With these woes, the saving graces were the staff, all of our appliances in the room worked, we always felt safe, the shower had great pressure and stayed at a nice temperature, the a/c unit worked perfectly in our room, and it was a short car ride to the coliseum for an event. This place did have everything you really need, but a few things desperately needed to be replaced or wiped down more often that we questioned the upkeep by the property owner.
3/5
Hotels.com verified review
Verified traveler
06/30/2023
Truly can’t judge a book by its cover!
I needed to stay at a hotel due to a plumbing issue at my home. This hotel was the only place that had vacancies and close to my home. It looks pretty nice outside as well as the lobby. However, once you turn the corner towards the elevator, the carpet is FILTHY throughout the hallway and inside the elevator. Further, the carpet on the room was mostly black, as in filth! The shower curtain looked as if it had never been cleaned and thankfully there weren’t any bugs!!! Whew!!! What’s crazy is I slept like a baby!!!! Go figure!
2/5
Expedia Group verified review
David
06/28/2023
Impersonal check-in experience. Dirty and stained carpeting throughout, even in the elevator. Peeling paint on most all of the room doors. Our door wouldn't close all the way. Strange odors; Like someone was cooking...something. Very active and LOUD guests above us from 4:30 PM until 5 AM today...no sleep!
4/5 Good
Expedia Group verified review
Beatrice
06/27/2023
The facility was average, breakfast was average, yes I would stay there again, location was convenient. Thanks
2/5
Hotels.com verified review
Tammy
06/27/2023
Hardworking Staff
The front staff was amazing unfortunately the room wasn’t. The walls were painted different colors, stains and missing drywall.
3/5
Hotels.com verified review
Megan
06/26/2023
It was a place to stay
Sheets were dirty,hotel was loud at night,kids running up and down hallways,neighbors loud from midnight to 2:30am. Is there a quiet hour? No one at desk when went to check out
5/5 Excellent
Expedia Group verified review
Tammie
06/23/2023
I loved the breakfast and my daughters loved the pool. The only thing we didnt like was that the a.c unit was making noise while we were trying to sleep
5/5 Excellent
Hotels.com verified review
Monica
06/20/2023
Awesome stay
This hotel is wonderful! I have absolutely NO COMPLAINTS about my stay there. I will definitely recommend others to stay there.
1/5
Expedia Group verified review
Kristopher
06/18/2023
I didn't stay. They double booked the room and didn't bother to notify me
2/5
Expedia Group verified review
Jafiniti
06/15/2023
The laundry room was closed off, I chose the hotel so I could wash at the same place I was staying. One of the beds was not properly made up, it look like someone was sleeping in the bed before I got there. The handle to the curtain was also broken which prevented me from closing it
1/5
Expedia Group verified review
ASRAR
05/31/2023
Weekend ruined: Booked 2 rooms, Dirty Carpets in rooms and through out the hotel. Towels were not clean. And bathtubs were dirty. Place no where looks like images online. Never staying here again!!.
4/5 Good
Hotels.com verified review
Derrick
05/29/2023
Hotel room
The stay was ok the shower curtain had mold on it and there was a little toilet paper on the roll and no extra toilet paper in the bathroom.
3/5
Expedia Group verified review
Patricia
05/24/2023
The lobby and breakfast area was nice, but this place needs some redoing, namely, the carpets must be changed, the room needs painting, the granite in the bathroom surrounding the tub, needs replacement (black toward the bottom at the seam with the tub, perhaps water got under but quite unsavory). The beds were comfortable and the room appointments met our needs, so for the 3 nights there we did well, primarily because it was close enough to what we'd planned to see/do. The front desk staff was attentive and helpful, too.
1/5
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Christa
05/16/2023
Carpet nasty, rooms need updated, electrical plug didn’t work.
3/5
Expedia Group verified review
Valon
05/15/2023
The paint is chipped on the back of the door and on the desk.
2/5
Hotels.com verified review
Michelle
05/15/2023
Graduation FAILURE WKND
1. I booked this room for myself and my sister coming from Charlotte, NC and Atlanta Ga for my niece graduation. My sister arrived on 5/12. I arrived this morning at 6am. They act like they couldn't find my room, but they charged my credit card before either of us had gotten here, so they knew there was a room. 2. There was No tissue was in the room. Then they act like it was a problem giving us tissue. 3. It was 4 towels in the room . I don't reuse towels so I asked for more. I showered when I arrived. They only gave me 2 and said that's it. This room was almost $400 and this is UNACCEPTABLE!!!
1/5
Expedia Group verified review
Bryan
05/15/2023
Room wasnt ready until 5pm (hours after checkin). Bath towels had brown stains all over them. The indoor pool seemed to not have chlorine in it to keep help control bacteria & germs. Breakfast didnt look appetizing. Although it was FREE, we decided to play ot safe and get breakfast elseware.
5/5 Excellent
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James
05/10/2023
5/5 Excellent
Expedia Group verified review
Rydira
04/30/2023
My stay was nice
4/5 Good
Hotels.com verified review
Michele
04/30/2023
Recommend highly
I have stayed at this hotel 4 times now. Very comfortable beds and pillows, wonderfully soft and absorbent towels, very clean rooms, and breakfast included.
4/5 Good
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Roy
04/30/2023
Decent.
4/5 Good
Expedia Group verified review
Angela
04/25/2023
Nice as expected.
2/5
Expedia Group verified review
laurie
04/23/2023
It was fine until the next morning and I went to my car and it had been broken into overnight and it was not reported by anyone and the camera to see what might have happened was blocked by a bigger vehicle smh!
2/5
Expedia Group verified review
Kathi
04/18/2023
This is not an extremely cheap hotel, but it looks like one. Stains on carpets, holes in walls, badly patched holes in other walls. We were asked once if we needed clean towels, toilet paper, etc,. Otherwise, no services were provided in the room. We even took out our own trash. The breakfast is kind of gross. Storage of butter and other cold items had not been cleaned in some time. There was actual pieces of old "things" in the cooler. We would not go back and would have left early had we'd been able to get a refund.
3/5
Expedia Group verified review
Tammy
04/15/2023
The property is in need of some TLC.... the carpets in the common areas and my room werr horribly stained(even large bleach stains) and in need of a deep clean/replacement. The reception area is uninviting and full of clutter/personal items & religious decor that detracts from Marriot branding. The reception area also has poorly constructed plexiglass barriers that detract greatly fron the hotel having a welcoming environment.
2/5
Expedia Group verified review
ash
04/10/2023
The staff and service was excellent. Everyone was very friendly and felt safe in the area being from out of town. Cleanliness upon walking into hotel was very disappointing. Carpets were stained/ looked dirty and very disgusting. The bedding inside the room looked stained, dirty and very dated. This place could use new sheets / bedding and new carpeting.
4/5 Good
Expedia Group verified review
Jonathan
04/02/2023
Easy access to property. Needs some updating. Carpeting is well worn and needs to be replaced in a few spots, but overall it's acceptable.
3/5
Expedia Group verified review
Dionna
04/01/2023
As I was trying to check out, the guy at the front was rude and telling me “you good. You can leave”. As I asked for a receipt , he walked away from the desk with an attitude.
5/5 Excellent
Expedia Group verified review
John
04/01/2023
Front desk person was very friendly and accommodating
4/5 Good
Hotels.com verified review
Cindy A
03/29/2023
Nice stay
The hotel was clean and staff helpful. I was there with other family to attend a funeral and the manager put us all on the same floor. The room was nice and comfortable. The only thing that would make it better is more comfortable pillows.
3/5
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Darin
03/26/2023
Room unlike picture
Service good. Room cleanliness very disappointing
5/5 Excellent
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Tatina
03/20/2023
service was great and desk staff were good too.
1/5
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Alfreda
03/18/2023
First room had no heat. Second room upstairs guest kept serious noise until 3am! No rest!
1/5
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Deborah
03/13/2023
Filthy
Dog poop smudge in floor. Drip stains all over as I was entering room
3/5
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Paula
03/12/2023
The carpet needs replacing, furniture upgraded, breakfast excellent, and hallways were dirty.
4/5 Good
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russell
03/12/2023
Staff was friendly. Room was ok except carpet was filthy.
5/5 Excellent
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Shaneice
02/24/2023
Friendly staff, clean affordable rooms!
1/5
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Michelle
02/19/2023
Just don't stay here
This has to be the dirtiest hotel I have ever stayed in we went through three rooms to find one that was clean and the door had not been damaged the floors are disgusting in the rooms there is food under the beds mold on the sheets and the floors in the rooms do not even look like they have been vacuumed ever stay away from this place
4/5 Good
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Amanda
02/15/2023
I loved my stay but one reason I picked this spot was that the washer and dryer on site however, it was not working. I also wasn’t aware that the pet fee was separate than the incidentals but I had a nice stay