1/5
Samuel
12/30/2024
Help
It was sketchy place and it need maintenance repairs asap
4/5
Good
douglas
11/08/2024
The hotel needs a renovation
1/5
Marco
11/03/2024
The place is terrible has roaches. The bathtub was literally painted with paint as peeling. The sink was always getting clogged up. I would never stay there again.
5/5
Excellent
ABUBAKAR
10/31/2024
Keep up the good work. Excellent customer service
5/5
Excellent
Kristi
10/22/2024
It was ok for a night stay
I thought I checked for a kitchenette but I guess I didn't because when I got to my room I just had a microwave. It was ok but I would pick something else next time.
5/5
Excellent
Sandra
10/12/2024
The staff was very welcoming. Check-in was quick. The room is clean and the bed is nice and soft. I like the microwave and the large refrigerator.
3/5
DeShonda
09/30/2024
The property was not how I expected. My king room was not available at check in so I had to get a queen on the 3rd floor which was very inconvenient since I had several big bags only good thing was late check out.
5/5
Excellent
Dangelo
09/14/2024
They were nice
1/5
Kim
08/28/2024
Poor
Sketchy place. Something is just not right when the clerk is behind a security window. We made a reservation for a room for 3 nights. They say they are ok et friendly. When we got there they said they had no pet rooms available.
3/5
victor
07/28/2024
The Continental breakfast?; coffee and juice and mini biscuits. That's was it
5/5
Excellent
Jeri Rodney
07/24/2024
Business
Always enjoy staying here for the convience and the staff.
4/5
Good
Thomas M
07/22/2024
Noisy
5/5
Excellent
Jeri Rodney
07/17/2024
Business as usual
Always a pleasure to stay here. The staff is always welcoming and professional.
1/5
michael
07/13/2024
The property called and said they had no rooms, I had to book elsewhere, I should not be charged anything for this booking.
5/5
Excellent
Jeri
07/10/2024
Business as usual
Always love staying here!
5/5
Excellent
Andrea
07/07/2024
Super sweep people every time I visit and super clean every time.
5/5
Excellent
Jeri
07/03/2024
Business as usual
Always enjoy staying here. The staff is always professional and welcoming.
5/5
Excellent
Maria
06/24/2024
I come here often i like it but this time we had loud pol next to use with music on..but when night came it settled down love the pool and hot tub
1/5
Rayla
06/18/2024
I booked the room at last minute. There was 30min. from the time of booking until I checked in. The hotel lobby was dirty and had a bad odor. When I went to the room, it was dirty and the ac was not working. The front desk person came by and checked the room. He said the AC would work in 10 min. I told him I was worried about the area and if they had security. He said no, and to park my car by the front office, which meant I would have to walk around to the back side of the hotel to access my room. I did not feel safe. They would not refund my payment and I went to another hotel.
5/5
Excellent
Jeri
06/12/2024
Business as usual
Always love staying here! The staff is professional and kind!
5/5
Excellent
Jeri
06/05/2024
Business
Always enjoy staying here. The staff is always professional and friendly.
5/5
Excellent
Maria
06/04/2024
Love it pool and hot tube was clean
1/5
erica
06/04/2024
I didn’t feel safe . there bed had bedbugs people outside my and door wasn’t great it loses and out the office someone stuff was outside tv and clothes in a bag I only stayed one night they still kept my money for the room he printed out the paper I just noticed it say I checked out on the June 2 no it was the June 1 Saturday they lied to to keep my money .
5/5
Excellent
Jeri
05/29/2024
Business as usually
Always welcomed with professionalism and a good attitude.
4/5
Good
Kelly
05/26/2024
Nice, clean , and simple
Hotel was simple and clean. The beds were a little to firm for my liking but super clean and smelled nice..when it was time to shower did not have cold water, only hot and that’s a first for me to experience. Usually it’s the hot that doesn’t work. The pool and hot tub was clean and refreshing. I would definitely stay again.
5/5
Excellent
Rickey
05/19/2024
Staff friendly and very considerate, with late checkin.
5/5
Excellent
Nichole
04/29/2024
It was good
1/5
Nadia
04/28/2024
No sirvió el baño, el lavabo tapado y la cama de lo peor.
5/5
Excellent
Wade
04/17/2024
Nic room
4/5
Good
Verified traveler
04/03/2024
Good for short stay
We booked this hotel because it was super close to a wedding we were attending in the area. Room was nice and clean and overall the property seemed well kept as well. Front desk helped us right away and the morning breakfast was decent (had waffles and some toast). We only stayed one night and it worked well for us. The pool also seemed nice but we didn’t have time to try it out.
3/5
Kimberly
03/28/2024
Very inexpensive but you get what you pay for
Thismotel was very inexpensive and clean, and breakfast left a lot to be desired since it was only biscuits, gravy, cereal, and waffles. had a few of the interstate and was very noisy. Bathroom tub was not clean..
5/5
Excellent
Padraic
03/24/2024
Excellent Hotel and great location.
5/5
Excellent
Armando
03/19/2024
Shopping trip.
Comfortable and quiet.
5/5
Excellent
Jeri
03/19/2024
Staff is always professional and welcoming. Love staying here.
5/5
Excellent
Padraic
03/16/2024
Nice Stay.
Nice Hotel in a Great Location. Staff are excellent. Complimentary Breakfast every morning. Will be back.
5/5
Excellent
Jeri
03/12/2024
Business
Always a good experience here. Staff is friendly and professional.
4/5
Good
Sam
03/09/2024
Parking
1/5
Nicole
03/05/2024
Property was old, dirty and outdated
5/5
Excellent
Jeri
03/05/2024
Business
I stay here consistently. The staff is always welcoming at checkout and friendly on checkout. I recommend this hotel for business or pleasure.
5/5
Excellent
Jeri
02/27/2024
Business it is
Always love staying here. The staff is always welcoming and professional.
5/5
Excellent
Monica
02/26/2024
We had a very pleasant weekend stay. The staff was friendly, the room clean, and bed comfy. Would definetely recommend.
5/5
Excellent
Jeri
02/20/2024
Business
Always enjoy staying here. The staff is welcoming and professional. I have not had any issues.
5/5
Excellent
Jeri
02/13/2024
Business
Always enjoy staying here. The staff is always professional and welcoming.
5/5
Excellent
Jeri
02/06/2024
Business
Always enjoy staying here! They are always professional and kind!
4/5
Good
Marian
02/03/2024
No elevators and traveling with a disabled person was a little challenging.
5/5
Excellent
Jeri
01/30/2024
Business
Ahmed always is welcoming of and very professional! My only complaint is the ice machine not working, otherwise love staying there!
5/5
Excellent
Jeri
01/28/2024
Business
I always enjoy staying here
5/5
Excellent
Angela
01/13/2024
Staff was kind, helpful. The room was spacious and very clean. The exterior was clean and safe.
5/5
Excellent
Melissa
12/21/2023
Friendly staff
3/5
LaCole
12/04/2023
Didn't Like How Small The Rooms.Are,Didn't Like How House keeping didn’t speak Any English!No Smarts TV's,Even Tho They Said They Did online.Even Though Beds Was Comfy They Need More better bed Linen.
3/5
Francisco
11/19/2023
A good moping would go a long way inside the room we stayed in. Some of the other occupants were creepy as hell.
You get what you pay for
5/5
Excellent
Jeri
11/13/2023
Business
Jak amd Arman are always kind and professional.
1/5
Remonda
11/06/2023
There was constant noise from the room above us. I’ve never stayed at a hotel where I could hear noises from above. I don’t recommend this hotel to anyone. They actually had people living out of the hotel
5/5
Excellent
Jeri
10/24/2023
Weekly
Jak always is professional and friendly as is Arman in the morning leaving. I have not had any trouble at the hotel.
5/5
Excellent
Jeri
10/17/2023
Stay
Always kind and professional.
3/5
Thomas
10/14/2023
Property was run down and old.
1/5
Gloria
10/10/2023
Bad service
Service was nt good i made reservation 2 weeks earlier for nothing the room was dirty i was supposed to pay $205 for 3 nights 2 days i pay more then that plus i didn't get the room i reserve ill never again stay there bad Service
5/5
Excellent
Jeri
10/10/2023
Weekly Stay
My weekly stay has always been good here. Jak is always welcoming and friendly. It is very nice that Arman is always there in the wee hours. He is professional and friendly as well.
2/5
Henri
10/10/2023
Main door to room could have been forced open, bathroom door wouldn’t close properly, ask for double and got a king. Need place to request bottom floor if no elevator is available for elderly
4/5
Good
Sesan
10/09/2023
Better
Good
5/5
Excellent
Megan
10/04/2023
Pretty Great Find
I think that for the price of this motel, it is very nice. The staff so far have seemed to be very understanding and actually nice. The breakfast is great and it’s very clean. I like the rooms and I am all around pleased.
5/5
Excellent
Jeri
10/03/2023
Hotel
Jak is always professional and kind. No issues noted.
3/5
Jason
09/30/2023
Clean bed! No hot water for shower, eyes burned from cigarette smokers
5/5
Excellent
Jeri
09/26/2023
Hotel
Jak is professional and kind. No issues at the hotel.
2/5
Mehdi
09/24/2023
The breakfast was not good. Not worth the price
5/5
Excellent
Jeri
09/19/2023
Everything provided
I enjoy staying here for the convenience and kindness of the employees. I appreciate that there is someone at the desk when I checkout very early in the morning. The rooms have everything needed including a coffee machine and hairdryer.
5/5
Excellent
Jeri
09/14/2023
Everything I needed was provided including a coffee machine in the room.
5/5
Excellent
Donna
09/02/2023
No elevator. We did not ask for handicap accessible, and we should have. All their handicap rooms are 1 bedroom downstairs
5/5
Excellent
clarence
08/28/2023
I love every th
5/5
Excellent
Jonathan
08/22/2023
Great stay
5/5
Excellent
STEVEN
08/16/2023
for the price...ehhhh
5/5
Excellent
Garnett
08/02/2023
It’s quite and the management work with the client he work with us to the payments and. It’s also clean the lady who prepared the breakfast she’s so nice and give us what we need thank for letting me stay there
3/5
Michelle
07/15/2023
The heat of the night...
Checking in was fine. Got to our room and the ac was not on.... literally took about 6 hours to cool the room down.
Bed was not very comfortable. Shower was like being water needled.
Great price though.. lol.
2/5
Shawnna
06/25/2023
The picture is very very misleading. This property is gross. The towel in our room had marinara sauce on it. Stains all over the sheets. Will never stay here again. the walls were gross. I don't think they clean very well.
2/5
JOSE
04/02/2023
Ac problems
AC did not work. Its was 81 degrees in tge room
5/5
Excellent
Verified traveler
03/28/2023
My family’s stay at sure stay hotel in north spring was a very pleasant and relaxing stay. The staff members were very helpful and friendly and made us feel welcomed. All other hotels should take notes on how a real professional business takes care of its guest. It is a very peaceful and clean environment..big thumbs up to the front desk employee’s making us feel right at home..
5/5
Excellent
Ernesto
03/28/2023
Nice well keep up
5/5
Excellent
Steven
03/23/2023
Pleasant staff.
5/5
Excellent
Steven
03/23/2023
Very pleasant staff and free parking, closed to lots of fast food, the Woodland, and on I45.
1/5
Cynthia
03/14/2023
No Wi-Fi. No hot water. Luke warm at best. Not worth the money.
4/5
Good
Steven
03/14/2023
The staff were extremely helpful and accommodating. Young lady in the office was very polite.
Hotel close to lots of restaurants.
1/5
Sasha(Rotasha)
03/13/2023
Nasty
1/5
Kieymara
01/23/2023
The property on the outside was updated but the inside was not. The door had a big crack from top to bottom where you could see and hear outside noise and feel air coming in. Also the sheets on the bed had stains on it and the bed was made up. The bathroom tub was nasty looking but I decided not to stay there after I saw all that
5/5
Excellent
Marjorie
01/14/2023
Remodeled and ready
We usually stay at an extended stay but read the reviews and said the remodel went well. So we ignored the lack of kitchen and booked our stay. We stayed another night and enjoyed staying at this location. We will return in the future.
2/5
Keith
12/26/2022
The first room i got the refrigerator was frozen up and the ice was so think the door wouldn't even close and the phone didn't work. They did not service my room. I called down to get more coffee and was told that I couldn't get it until the morning. The next morning I never got my coffee and I called again. Was told they would bring some at 9am. At 915am I still had not received my coffee and called again. Was told that it would be 930 now. I decided to check out early and go home on Christmas day ruining my stay.
2/5
RAUL
12/08/2022
Although they recently "remodeled" it, this hotel is still a run down building with newer furniture. The room was Ok but the building is very rundown and dirty. The first room I stayed in for a couple of hours had a noise coming in from a broken pipe and there was a terrible dripping sound, so I asked to be moved. They didn't want to at first but I insisted so they moved me. As soon as I opened the door I saw a tiny cockroach crawling under my bed. The room was mostly clean but the tub was horrible, it was very old and full of stains, the towels were old and awful but the worse part was that there were a lot of creepy looking guests, smoking pot and listening to music outside their room. It was kind of scary and made me feel unsafe. I understand that for the price I paid I couldn't ask for more but I would not stay there again. There are better options for a few more dollars. Again, it is a remodeled (painted and refurnished) hotel but some things are the same as what they must have been before and that really makes it a not so nice experience. There are even some rooms that haven't been remodeled so when you walk past them you get to see what I mean.
1/5
Dawn
11/20/2022
This place was a nightmare. I was in town for my fathers funeral. I picked this property because it was affordable, and very close to the church. I checked in to the hotel about 7 pm. The chain on the door was not connected to the wall, and the remote control for the tv didn’t work. No big deal. I put some color in my hair and waited about 15 minutes. When it was time to rinse I turned the shower faucet on and there was no cold water. It was physically too hot to touch. I checked the sink, same thing. I called the front desk and she said there was a problem with the whole building and I should come down to the office and get a bucket of water to rinse my hair with. Seriously?? No. I told her I needed a room with water. She moved me to the other building where my niece and her 5 year old daughter were staying. My niece got my key so wouldn’t have to be walking around the property with color drying on my scalp. I get in to the second room and turn in the water. No warm water. I checked the sink and there was both hot and cold water. I called the front desk again and she tries to tell me they turned the hot water heater up and there would be warm water in the morning. Anyone who understands basic plumbing would be able to see that this was a lie. I asked for the property manager and she said they were gone. After a lot of back and forth we were promised a refund and I found another hotel. As I was leaving I saw the property owners. They wouldn’t even make eye contact.
4/5
Good
Trudie
10/13/2022
I liked that this place was recently remodeled and has hard floors, no nasty carpet! Everything was clean (though bath towels need upgrading) and staff were friendly. The bed was comfy although the pillows were pretty flat. Breakfast wasn't much but better than none! Disappointed that the waffle batter was so watered down you couldn't make a very good waffle. The other things that were a problem for me: the windowshade (no drapes) looked cute but let light shine in around all 4 sides - no need to turn on a light for middle of night bathroom trip as room plenty lit up - you might want to bring a sleep mask! Also noise levels were pretty loud - freeway sounds, banging from upstairs/next door rooms, as well as aircon rattling - so bring earplugs! Overall a decent place for the price, which is one of the least cost in the area.
5/5
Excellent
Verified traveler
09/04/2022
Nice, for one night stay
Room was nice and cold. Comfy bed. Convenient location.
2/5
Delanie
08/20/2022
The sheets were stained, there was painters tape hold the curtain together in the bathroom. The ac was old and you couldn’t see how cold you were putting it.
1/5
Maria
04/15/2022
This was the worse booking that I’ve ever encountered. We had been driving all day and night. I called them to let them know I’ve made reservation for that evening but we didn’t know exactly what time we will be there but it will be late. They said ok. No problem. I called them again about 2am. Let them know we will be there. They said ok. We arrived tired, and sleepy wanting to shower and get a few hrs. Of sleep. Went to check in. The young lady told me that I don’t have a room now because it’s after 4 am. That’s their cut off time. I told her I have already paid for that room so that room is mine til 11a. Which is their check out time. The lady told me she had called me 2x and it went straight to my voicemail to let me know that I no longer had reservation because it was to late. I checked my phone and she was lying. I didn’t get any calls from any number. She told me to call back Hotels.com and cancell my reservation for that booking and see if I can get a refund. I told her it was not refundable. She told my friend she would rent him a room but he would have to pay cash. We were exhausted so he went ahead and paid for it. He asked her if we could check out at 12n? She told him No)
1/5
Verified traveler
03/15/2022
Terrible stay
Terrible service, dirty rooms ( I always walk in and lysol and clorox wipe down everything before allowing my family to enter the rooms and with each wipe i could see black and brown on the wipes. I cant imagine what the sheets and blankets were like fortunatly we brought our own bedding as well) and one of our rooms was opened while we were out and the staff went through their things then no one would answer us when we aaked why and who it was. Luckly nothing was missing because we carried all our valubles on us. We tried to give it the benefit of the doubt since there was mixed reviews but should of listened to the bad ones because they are correct. To top it off the people running the office are for sure running some kind of sleezy shady business.
2/5
Fredrick
03/02/2022
No breakfast as advertised in the description and ac/heat unit did not work. It was 42F outside and room was cold. Nice location right of I-45 but absolutely no service or help at all.
1/5
Verified traveler
01/24/2022
Worst experience ever
I had the worst experience of my life staying at a hotel. I was forced to leave because the heat did not work and they didnt offer another room despite the hotel being almost empty.
1/5
Gavin
12/20/2021
Terrible place to stay
5/5
Excellent
Veronica
12/13/2021
Cost efficient but not state of the art
3/5
John
11/10/2021
Not a bad hotel for the price. Biggest issue was that in the span of fifteen minutes I was asked when I'd be checking out (cleaning person, front desk and a different manager). This occurred about an hour before check out time.
2/5
Shelley
11/02/2021
There was no inside Front Desk/Reception. The room was not cleaned/freshened between our 2 night stays (no coffee). No onsite breakfast or coffee/refreshments. They did not provide a receipt at the end of our 2-day stay. The outside area / parking area had a lot of trash.
1/5
Donovan
10/28/2021
This place basically stole our deposit
When we arrived there the had up pay a deposit that was not returned to us, the bathroom was beyond dirty had to shower somewhere else. They ask for your car information such as vin number, license plate n make and model. The stay was not satisfying at all highly recommended NOT staying here.
3/5
Robert
10/16/2021
Not worth it, even in a pinch.
Our room had 2 double beds they were super small beds and hard as a rock. Like full size, not queen size. The floors felt like they were going to buckle, when any of us walked you could feel the floor bouncing. Even in the bathroom. cleanliness was lacking, no soap in the room at all. And roaches on the walls outside. Overall very disappointed, had to book this hotel last minute because our original hotel had us cancell due to maintenance. Will not stay here again.