5/5
Excellent
Victoria
04/27/2024
Was very nice and had activities
3/5
Connor
04/27/2024
The beach area, pool and tiki bar are good spots to hang, but the food is not good. Lynne making lates was the bomb. The chicken and Mediterranean bowls were average. Shrimp cocktail and calamari were bad. The bed and pillows were in line with a 2 or 3 star hotel. The beach chairs need to be replace because they are all sunk in. We got partial ocean view and we mostly looked out to the pink hotel next door and the parking lot. All in all for the price, it's not worth it. Pay the extra $ and stay at Cheeca within walking distance to a lot more restaurants/bars.
5/5
Excellent
Kenia
04/27/2024
Great resort with many amenities, would definitely stay here again !
5/5
Excellent
robert w
04/23/2024
The beach was very clean and well maintained. Also, the staff was very friendly and helpful.
5/5
Excellent
David
04/23/2024
Excellent place.
3/5
Graham
04/21/2024
The staff were unfriendly, inattentive and on occasion rude.
Resort transportation to local restaurants was excellent and really useful
5/5
Excellent
Laura
04/16/2024
Amazing
Great
5/5
Excellent
Arun
04/13/2024
King bed Suite was great and the view was even better.
3/5
Verified traveler
04/13/2024
Average
Communal areas of the hotel are great. Rooms are clean but a little basic. The staff are friendly but not very helpfull. We had an issue with the bed in our room. Told reception after the first night. By the 4th night it still had not been fixed. We checked out with the issue still there.
5/5
Excellent
Gabriela
04/13/2024
The property is beautiful, the staff is amazing.
5/5
Excellent
Cheryl
04/12/2024
Can’t wait to return. Great time.
5/5
Excellent
Henry
04/04/2024
Beautiful hotel and great resort location
5/5
Excellent
Alexandra
04/02/2024
Very nice for families
3/5
brian
04/02/2024
Arrival to Amara Cay was very welcoming and property was very nice. How hotel room on the other had had an issue. The sofa bed pull out for our child was stained and full of pet hair. The sofa bed had a plain mattress no pillows or sheets. We contacted the desk and a gentleman came and noted the couch and tried to clean it in house but it was far too dirty to clean by hand. He apologized and commented how uncommon this was but the hotel was going through renovations and that the hotel was also booked and no other couch options to replace this badly soiled one was available. The desk apologized but could not assist us. We were forced to have our 14 year old daughter sleep in the king bed with us which made the trip uncomfortable at night time. We booked Amara Cay because we heard good things about the hotel. The only option we had was for a king bed room with pull out sofa at time of booking. The hotel itself and the staff were great. We were very displeased with the condition of the sofa bed and that nothing else could be done.
4/5
Good
Gina
04/01/2024
We have stayed here before but this time it smelled like we were staying down in the basement. It had a horrible mildew smell that was annoying and unpleasant, but room was nice. We had a ground level Lanai and that was my favorite part and worth the extra so we could sit outside and get fresh air. It had 2 lounge chairs with a small table, and 2 chairs to sit on and the view was spectacular as always. They had activities for the kids as it was Easter and we saw the Easter bunny. There was a man at the dock with fishing poles in the morning and the kids were out there fishing too. They also had an Easter brunch but we weren't able to stay. The boutique had really cute things and they sold quality bathing suits.
2/5
Miriam
04/01/2024
Property is dated and requires refurbishment. Poor value for money. We paid more that we would pay for a five star hotel in London, for what is a three star property at best.
Staff were lovely.
4/5
Good
Heather
03/31/2024
Beautiful area. Beach and pool area have ample seating options. Love the lobby area with the sing chairs.
5/5
Excellent
Alain
03/29/2024
The hotel is great for families!
3/5
Andrea
03/25/2024
It’s a beautiful property and the staff is wonderful. The gentleman for activity rentals was amazing. It’s not a big resort and that was a plus so you’re never feeling crowded. We were able to sit at the fire pit one night, the kids played ping pong and we got chairs at the pool/beach. But… they need to gut the inside. So much mold in the rooms and stairwell. Mold in the bathroom vent and rusty water dripping out. Chunks of tile missing in the bathroom. They told us at check in about the game room and found on our own it’s no longer in existence. And the prices to eat are insane. Easily $120 every meal for 3 people. Some food was amazing and worth the price (lobster bisque) but kids Kraft ma and cheese is not worth the cost nor the aweful Cesar salad. Can’t wait to go back to the Keys but staying elsewhere. It’s just not worth the price.
5/5
Excellent
Alicia
03/25/2024
This is our second stay at Amara Cay and the property is only getting better. It was easy to travel and stay with children as well as walk and explore the neighboring areas.
4/5
Good
Betsy
03/24/2024
The hotel staff extremely nice. Only thing wrong was hotels.com said we were getting king bed w/ sofa pullout and room did not have. Shower had little mold in it but overall was great hotel
5/5
Excellent
Josh
03/24/2024
Amaray Cay is beautiful. The property is clean. The pool and bar and dining are exceptional. The views of the Keys and lighthouse can't be beat!
4/5
Good
Brenda
03/24/2024
Our balcony room was a view to the parking lot which was not what I booked. They could not move my room so our curtain stayed shut the whole time so that people in parking lot wasn’t staring at us. The pool was nice. The beach was nice to sit at but in order to swim you have to walk down stairs. Not what I expected. It was an ok hotel but I would not stay again. I went for the beach and it disappointed.
3/5
lubica
03/22/2024
Suite has room with no windows!! Imagine that!! Bar at the lobby charged my cousin $17.20 per two small coffees. It is pet friendly but no grass for my puppy to go to. Well,if you count smallest fake grass arrea in the world. No grass anywhere! Suite has small kitchen but totally empty,no one glass,no plate, no silverware...nothing. not even paper towel or tissue. So what's the point of having kitchen!! They charged you resort fee but it it was already very expensive. Never ever again. I 've learned the hard way
5/5
Excellent
Vahe
03/21/2024
Beautiful grounds. Excellent staff
5/5
Excellent
Eric
03/21/2024
The property and staff were fantastic.
5/5
Excellent
Maria
03/19/2024
Amara Cay was the perfect place to stay in islamorada. We were here for two days on the way to Key West. The staff was so friendly and always wanting to make your stay the best it could be. The grounds are beautiful and relaxing. The decor in the lobby is beautiful too. The rooms were a little plain but spacious and clean. I would definitely reccomend this hotel to anyone. We loved it!
5/5
Excellent
Alice
03/18/2024
We had a wonderful four day stay, and we thoroughly enjoyed ourselves! The housekeeping staff was so friendly and effecient and quiet! Everyone from the desk folks to the maintenance people were pleasant and cheery at every chance meeting. We had a problem with one of our entrees, and it was fixed promptly! Job well done.
5/5
Excellent
Henry
03/18/2024
This was the third time we stayed at this property. It’s a nice mixture of quiet and isolated, but also has a very nice large lobby, common area with fire pits and outdoor dining, and a nice pool area with tiki bar. The beaches are well groomed and nice for sitting in the sun, so you have the option of being on the sand or at the pool.
Our first room had a very slow flushing toilet and slow shower drain. We shifted rooms and everything was great in the second room.
The restaurant on site is just ok, and pricey, but you can walk to a great breakfast cafe off site, and a couple of restaurants are walking distance. Others are a few minutes of driving.
Staff was friendly and helpful the entire stay. We will be back for a 4th visit soon.
5/5
Excellent
Barbara
03/18/2024
Everything was very nice. The outside bar service was not up to par.
4/5
Good
Julie
03/17/2024
This place has beautiful grounds, a lovely lobby and dining area. The pool and pool bar are great and the fire pits on a cool night are perfect.
However, the food on premises is mediocre and expensive. The charge for a cup of coffee is $6 or $7. (Although there are free refills). It is walking distance to 2 dinner places and one little breakfast joint.
The staff at check in was friendly but overall not everyone was.
We would definitely go back, knowing the negatives.
4/5
Good
Jeff
03/16/2024
Enjoyed our stay. The staff tending the kayaks were exceptionally friendly as well as the bar tenders, both inside and outside by the pool. Don’t expect too much of a night life. Islamorada basically shuts down by 10pm (we visited in early March).
4/5
Good
Pat
03/13/2024
Bad lighting in bathroom no live music during the week
3/5
Molly
03/11/2024
Great location but ridiculously overpriced
I give Amara Cay a mixed review. The location, grounds, 'beach', ambience was great. It was nice to have fire pits and comfortable outdoor seating options in the eve. Having water activity options on site was a bonus. The service was barely just ok. The room was ok. The food and drink prices were ridiculously expensive for the quality.
4/5
Good
Peter
03/09/2024
Our experience at AC.
Room was not ready at 6:30. Recent work had been done but room not prepared. The staff hopped on it and an hour later it was fine. They were very accommodating and gave us a room credit for the delay. Otherwise Amara Cay is very above average place with a very nice pool deck overlooking a sandy area along the ocean front.
4/5
Good
Kelly
02/28/2024
The resort offered a gorgeous view and amenities. However, our original room smelled damp and of mold. We ended up changing rooms in the middle of the night to a much better room. Two nights only booked there and that was plenty.
5/5
Excellent
Melissa
02/26/2024
Wonderful Getaway!
We spent a 2 night quick getaway here & I can’t say enough. Amara Cay was comfy, clean, & relaxing. The shuttle service allowed us to relax and enjoy our nights out. We even squeezed in a bit of kayaking & SUP. We will def be back.
4/5
Good
Astrid
02/26/2024
The food is not so good
5/5
Excellent
Max
02/23/2024
Great choice compared to what’s around that particular island
5/5
Excellent
Nancy
02/23/2024
Beautiful property ..Staff friendly and accommodating.. Very clean through out resort and our Standard queen suite was lovely..
Would definitely staff here again !
5/5
Excellent
Barrett Sloan
02/23/2024
I was at the property for 3 nights mid-February and it was amazing. The heated pool was great. The dock fisherman was great. The staff was helpful. I thought the restaurant was overpriced but many other options to choose from. Overall a great place and will be back.
5/5
Excellent
YASMIN
02/23/2024
Nice rooms, lobby, pool and beachfront are clean, stylish and spacious. Staff is helpful.
Cons-pricey food and drinks as befits higher end resorts. Nonetheless, I would come back.
3/5
jordan Brady
02/22/2024
Overall the experience was good, Staff was very friendly, and the facility was nice overall but not over the top.
The water pressure is terrible would be one issues for me, and the bathrooms are a bit tight and not well lit. None of this was a deal breaker and was fine just general things I thought could be better.
I also felt like the facility is very understaffed in terms of the customer service. Particularly the Bar agian not a deal breaker but took up to 10-15 mins to wait at the bar to get a drink and you can tell those guys are doing there best and needed some help.
5/5
Excellent
Julio
02/20/2024
Resort was nice and quiet. Live music, two fire pits with dining area made the outdoor experience that much nicer. Great swimming pool and tiki bar with ocean views. It was also great that they provided bus shuttle service, I never used my car. They took us to and from the resort and different attractions within the Isla Morada area. This was great as parking is limited on the property. Dinner and breakfast were pricey, but the food was delicious and worth it. For two people, dinner=$222 tip included breakfast= $70 and dine-in room dinner was $90. There are plenty of restaurants in the area. Would recommend.
4/5
Good
Jaedyn
02/19/2024
Loved the amenities and shuttle service.
4/5
Good
Jade
02/19/2024
Truly an amazing staycation for my boyfriend and I overall! Our ocean view suite was a dream and to be able to walk directly onto the beach from our room was phenomenal. Bar drinks were also tasty and loved the happy hour specials. Dinner at Reelcatch was top notch and I highly suggest trying the wagyu steak frites. The other great thing was the resort never felt too busy, making the experience more intimate and luxurious. My only reason for docking one star is because the property must be more clear about pet rules. We were aware this was a pet-friendly property and it was why we chose it but nowhere was it stated that pets couldn’t eat indoors at the restaurant, only that they couldn’t be at the beach or pool. Our last meal before leaving we were seated by a hostess with our dogs indoors and serviced by two different waiters without issue. Then about 20 minutes later and after placing our order, a manager came out to tell us our dogs couldn’t be with us inside, but that she would “allow it” and my puppy had to be on the ground at all times. There were plenty of opportunities for the staff to tell us at the beginning what the rules were but they chose not to until we had ordered. Then the manager proceeded to come out every few minutes (sometimes coming to our table to talk to us even though we had a waiter) to keep tabs on us. It felt uncomfortable and spent $80 to eat my meal bent over the table with one hand on my pet so they wouldn’t roam on the ground.
5/5
Excellent
Odalis
02/18/2024
My stay was great! The entire staff was a pleasure. Very clean rooms and friendly staff. Bar inside had great cocktails
4/5
Good
pamela
02/18/2024
Pool was great!
5/5
Excellent
Gary
02/17/2024
Dog friendly.
5/5
Excellent
Bradford
02/16/2024
Beautiful grounds with super friendly staff! Beds were comfortable and rooms & bathroom were very clean. We will definitely be back!
5/5
Excellent
Kevin
02/14/2024
Perfect location!
4/5
Good
Peter
02/14/2024
The room was amazing with a few exceptions. The bathroom sink faucet was too short therefore you couldn’t wash very well. The shower head was too close to the wall which made it difficult to rinse.
I was extremely disappointed with restaurant menus. The food selections were minimal with exorbitant prices. We didn’t eat at the resort.
5/5
Excellent
Marilyn
02/14/2024
Modernize the bathroom.
I would stay there again.
5/5
Excellent
Theron J
02/12/2024
The staff was super kind and helpful. The property was clean...the beach and ocean was so refreshing
5/5
Excellent
Cheryl
02/10/2024
Views phenomenal. Pool very large and accommodating. Staff friendly. Great place.
5/5
Excellent
Ryan
02/06/2024
Absolutely outstanding! We had an incredible week! The resort is beautiful and refreshing!
Only constructive feedback is to allocate some training to the cleaning and engineering staff to understand good customer service communication skills. They could really represent this beautiful resort and overall experience with simple smiles even if there is a language and cultural difference. Their service is great but their personal engagement requires the right leader to properly encourage them and educate them on the value of a smile!
5/5
Excellent
Pragya
02/06/2024
Beautiful property, amazing services. My favorite part was the live yoga classes beside ocean and the live music artists in evening. The property is very well maintained and something to do for everyone whether you are a couple or vacationing with kids.
5/5
Excellent
Susel
02/06/2024
Little vacay
I have always liked this place, quiet atmosphere, very nice surroundings, for families or couples, friendly with pets. The room was not so clean, there was dust on the floor and some corners of the shower that had not been cleaned for some time. The staff was very friendly and helpfull, the girls @front desk specially, I only have a complaint about the day of check out, from 9 am they were literally entering the room, to check if we were still there, at least 3 times. Around 10:30, almost upon leaving, they opened the door again "without knocking." There I went out and found a man and a woman from housekipping, who apparently never trained for that. Aside from that incident we had a great time and recommend it.
5/5
Excellent
Michael
02/05/2024
Nice indoor and outdoor dinning.
5/5
Excellent
Dan
02/04/2024
Great property and very nice staff
4/5
Good
patrick wayne
01/28/2024
We have been staying here since 2018. Our room and the facilities are starting to show wear and tear.
4/5
Good
claudia
01/28/2024
Nice pool area , front desk vey nice also . Restaurant food is tasty but very expensive and we did not want to eat in the restaurant more times …. Menu never changed and breakfast was expensive also .
5/5
Excellent
Laura
01/19/2024
Staff was excellent
5/5
Excellent
Verified traveler
01/15/2024
Very clean. Calm and a great stay. We will be back.
5/5
Excellent
Ted
01/08/2024
We had a great stay. The resort is so relaxing from the ocean swim to the pool. The resort staff was super friendly and I am already planning with my friends a time we can get back to enjoy for more!
5/5
Excellent
kimberly
01/05/2024
Quiet get away with my daughter and her friend.
Beautiful, peaceful spot.
4/5
Good
Li-Kun
01/03/2024
It is a nice property with decent updates.
5/5
Excellent
Becki
01/02/2024
Can’t wait to come back!
Absolutely amazing! We can’t wait to come back! Extremely family friendly with actives planned throughout the day! We love hopping on the kayaks and paddle boards!
3/5
Amer
12/27/2023
Hotel was just okay. Below the level of a Springhill Resort but above the level of a Comfort Inn. Beach is a non-beach--no sand going into the water, it's elevated off the water and you have climb a ladder to get down into the water. Pool was mediocre, no pool amenities at all.
Restaurant had pretty bad food and was incredibly overpriced ($12 for a kids ice cream popsicle--wouldn't even be this much at a Ritz).
Three stars is generous for this hotel. Two stars is probably a bit harsh--it's 2.5 stars. Would never come here again and couldn't recommend it to anyone, but it wasn't the worst hotel I've ever stayed it. Not a ringing endorsement, as you can see.
5/5
Excellent
ELIO
12/27/2023
The resort itself is amazing, just one thing that they need to work on is with the restaurant menu specifically breakfast
5/5
Excellent
alejandra
12/23/2023
I would recommend this hotel the staff is super friendly. The hotel is clean. Q at the front desk made our stay at the hotel extra special. She was outstanding.
I would definitely stay here again.
3/5
Verified traveler
12/22/2023
Paradise almost
It was a nice stay but there were a few things that could have been better for the price. First of all the location was beautiful and the staff were very nice. The outdoor grounds were very relaxing and beautiful such as the pool area, seating near the dock, outdoor fires, etc. We didn't take advantage of the bikes, kayaks, etc. because it was too cold. The inside was another story. Things overall very outdated, carpet in the hallway dingy and worn, the room was spacious but very little storage, the hooks in the bathroom missing. The cabinet under the sink was worn and beat up with missing knobs and holes in the drawers. The lighting in the room was sparse and dim. There were no ports for technology and limited outlets under or behind the cabinets. The remote for the TV had unworkable volume control and when we asked for it to be fixed they never sent anyone. The food was mediocre and overpriced. Of course FL Keys all things overpriced. Bring a fat wallet. Hotels in general never seem to have enough hooks, towel bars, etc. Especially when traveling with 2 or more family members.
2/5
Eugene
12/22/2023
Not worth the money we spent, everything at resort was way overpriced. if you like dogs everywhere then this is good for you. Not for me👎
5/5
Excellent
Blanca
12/16/2023
Highly recommend this beautiful resort
Amazing experience! Best customer service. Everyone is so friendly and polite. We will definitely be back.
5/5
Excellent
Mauricio
12/11/2023
excellent property to stay
5/5
Excellent
Eileen
12/09/2023
Friendly staff, fun tiki bar, beautiful pool, great food in restaurants
5/5
Excellent
Amy
12/06/2023
Wonderful stay
Stunning outside area and beautiful lounge. Nice and quiet. Loved it here and would go back!
5/5
Excellent
Pedro
11/30/2023
We have a nice time
3/5
Terrance
11/29/2023
the pool and dock was great
1/5
Pravin
11/20/2023
It was my husband's birthday and we came for only1 night stay to celebrate his birthday. The room offered to us was very small, had no balcony whereas in the website it says all the guest rooms have balcony, it was never mentioned to us while booking that our room has no balcony, I asked them twice on check-in and they said yes, but was given a small room, later at night i realized that our room had no balcony. also which hotel starts testing fire alarm from 9 am in the morning, especially guests coming for 1 night, could have informed earlier, our full trip was messed up. we had to wake up early and check out because the noise was very very loud. I will never recommend this property to anyone.
5/5
Excellent
Christopher J
11/19/2023
We didnt get to spend a lot of time here as we were out doing stuff but the beds were good the view from the balcony was amazing, the room was clean and great sized. Had 0 issues and will book again and hopefully spend more time here as what we seen was amazing!
4/5
Good
Alina
11/18/2023
Amara Cay is a great resort, my stay was great and the free shuttle that runs within the area was a major plus. The property could use some upgrades in the building, so I gave that 4/5. The amenities are great but the hotel itself is alright- not bad but not excellent.
4/5
Good
Elizabeth
11/12/2023
Beautiful view from room, shuttle service was convenient, Q was great at the front desk. However the gelato bars that were NOT labeled with a price and were $25.00 for two and charged to our room were not worth it. Rooms need some updates. Our bathroom door needed to be replaced due to major water damage. Property was beautiful inside and out.
5/5
Excellent
Verified traveler
11/12/2023
Very friendly staff. Super comfortable mattress.
5/5
Excellent
Todd
11/08/2023
Absolutely beautiful
5/5
Excellent
Angela
11/07/2023
Wow! It was just like the pictures. Very relaxing and clean. Friendly staff!
4/5
Good
Sean
11/05/2023
Clean property. Great staff and service. Breakfast was very good. The daily $40 activity fee is high.
5/5
Excellent
Eduardo
10/30/2023
Excellent location. Properties were just as described. Had a wonderful time.
3/5
Douglas
10/28/2023
Was just Ok
5/5
Excellent
Yvonne
10/27/2023
Loved the pool and poolside bar. Food was excellent .
5/5
Excellent
Kelly
10/23/2023
Loved the onsite bars and pool!
5/5
Excellent
Mary
10/23/2023
This is the second time we have stayed. The property is beautiful. Lots of amenities.
4/5
Good
John
10/19/2023
Very nice property. Everything was good no complaints.
5/5
Excellent
Robert Leo
10/17/2023
Place was just as described!
5/5
Excellent
Farris
10/17/2023
Awesome resort!!
5/5
Excellent
Marcus
10/16/2023
Great hotel, second time staying there. Very nice pool area with tiki bar. This year we brought our small boat down, used the ramp, rented a slip. The ramp is tight, so needs to be a pretty small boat, ours is a 17’ Whaler and worked perfectly.
4/5
Good
Suranys
10/15/2023
The bar waiters ask for a tip, for me the tip depends on the service they may request. Otherwise, all good. The services of the breakfast and dinner was great 😊
5/5
Excellent
Sam
10/14/2023
Wonderful time at Amara Key. Just a note to recognize the front desk sisters 'T' and 'Q.'
They went above and beyond in making my trip enjoyable.
All of you stay safe this hurricane season!
3/5
Ana M
10/13/2023
The property looks much better in pictures than in real life. I was a bit disappointed.
5/5
Excellent
Nafeeza
10/13/2023
Very beautiful resort highly recommend