4.2/5 Good
941 reviews
Amenities
3.8/5
Cleanliness
4.4/5
Comfort
4.2/5
Condition
4/5
Neighborhood
4.5/5
Service
4.2/5
Recommendation
100/100

Most Recent Reviews

4/5 Good
Expedia Group verified review
Víctor
02/01/2024
It was a nice stay. Quiet most of the time. Until pipes bang on the walls. Sometimes I can hear other people. Beside that it was great. People where nice; specially cleaning crew.
2/5
Expedia Group verified review
Ally
01/30/2024
This hotel is unsafe. The door to my room barely shut all the way and the deadbolt was broken. I had to shove the couch against the door to feel somewhat safe. Also, the front entrance gives an illusion of safety, however I saw many non-guests enter and just walk around. The towels in my room had blonde hairs all over it and I’m a brunette so.. I was so exhausted when I got there that I didn’t do more investigating or call for a room switch but it was very unsettling. All in all, if you are like me and you’re a young woman worried about being safe, this is not the hotel for you!!!
4/5 Good
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Matt
01/29/2024
I liked the location in the heart of Lakeview. I religiously use CTA when I travel to Chicago. Landed at Midway airport, took the Orange Line to Roosevelt on the Red Line to Belmont. The hotel four doors down from the station. The hotel is definitely vintage but well maintained and clean. I found it a value and will use it again.
5/5 Excellent
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Joshua
01/28/2024
Great location
4/5 Good
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Craig
01/28/2024
Close to public transportation and many restaurants.
5/5 Excellent
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Jose
01/27/2024
Good
5/5 Excellent
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Diane
01/26/2024
Great
5/5 Excellent
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Michael
01/24/2024
Great Hotel clean quiet and peacefully My stay was only two days because of some work been done In my apartment But If I had to stay again I would come back to City Suite Hotel Michael Rupp
4/5 Good
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Christopher
01/24/2024
Great place to stay in the center of the clubbing district near Belmont and Halsted. Right off CTA train stop.
5/5 Excellent
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Yuri
01/23/2024
We felt like home
5/5 Excellent
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Edgar
01/18/2024
Good location, convenient for everything in Lakeview
4/5 Good
Hotels.com verified review
Catherine
01/12/2024
Great place to stay in Chicago
Great location. The front desk will let you drop off luggage and direct you where to park. So many places walkable and right at the train. Snacks, wine, and more available for purchase. Great night's sleep. Exceeded expectations.
2/5
Expedia Group verified review
Safwat
01/07/2024
The staff lacks hospitality. When I arrived at the front office at 2:55 pm, the gentleman assertively informed me that I couldn't access the room before 3:00 pm. Moreover, they billed me an additional $5.5 without prior notice or explanation for the charge.
4/5 Good
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Colleen
01/04/2024
Nice and friendly!
Clean and convenient place to stay! Worked for what we needed!
3/5
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Michael
01/02/2024
New Year Stay
Hotel room was good. Only issue was getting a parking pass. There was not enough when i got there at 4. The guy kinda was rude about it! Saud nothing he could come back tomorrow to get one.
5/5 Excellent
Hotels.com verified review
Brenda
12/30/2023
Very nice
Room was a cozy size - queen with desk, dresser an closet area. Not handicap friendly- only tubs in bathrooms. Wi-Fi not secured.
2/5
Expedia Group verified review
Robert
12/27/2023
Location and cleanliness of hotel is fine. Staff was OK. Not overly friendly or helpful. Bed was stiff and pillows were lumpy. Didn’t have a great night sleep here.
5/5 Excellent
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Daniel
12/24/2023
A Great Find!
good sized room, great location, great service. Would stay here again
2/5
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Stacey
12/15/2023
Not great
Water clearly had rust, radiators bang at 5am and youcan hear the floorboards of the room above as they walk.
5/5 Excellent
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Chuck
12/15/2023
Perfect location
2/5
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Jose
12/12/2023
I request a Queen side bed and they give me two twins
5/5 Excellent
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Sabrina
12/11/2023
I loved that there was so many things in walking distance to do. Everything from dining to shopping to maybe having a few cocktails. The neighborhood was very friendly and i felt very safe in this area. I will absolutely be back. The hotel was very authentic. I loved it ! . The staff was also very friendly and knowledgeable.
4/5 Good
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Morris
12/08/2023
Very helpful staff. Location convenient to restaurants etc. Suite comfortable with outdated decor (which didn’t bother me). Big problem: no way to manage heat.
5/5 Excellent
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Ralph
12/08/2023
Staff very helpful and friendly. Breakfast has been eliminated since my last stay, which is good and makes the lobby much more pleasant at all hours. (What with Ann Sather's two or three doors down, who needs complementary breakfast?) The old diner across the street has closed, but the Indian or Pakistani boys in the deli there now are so sweet. Proximity to the elevated is a tremendous advantage. I love this hotel.
5/5 Excellent
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brad
12/08/2023
Great location close to all the action
2/5
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Ryan
12/04/2023
The location was good and the room was clean. Those were about it when it comes to the good. When we checked in, I asked a question to the person checking us in and he just seemed annoyed that he had to respond. Once we got to the room, it smelled like someone threw an incense bomb in there. The floors were very creaky and loud. Worst part was when we turned the heat on, the metal furnace registers popped and banged as loud as can be. It did it the entire night, loudly popping about every 10-15 mins. Because of this, I got a very poor sleep despite being exhausted already. I wouldn't recommend staying here when the weather is cold. Almost forgot to mention, there is no ventilation in the bathroom, so the moisture has no where to go. Sink was also cracked. When we checked out, the guy at the desk this time was very nice and in a good mood
5/5 Excellent
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Sarah
12/04/2023
Clean, quiet, friendly staff! Great stay!
4/5 Good
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Clinton Tyler
12/03/2023
The location of the hotel is great. Near the Vic and Wrigley field. A lot of options for dining. Didn't take advantage, but also very close to transportation. Snacks and drinks in room were decently priced. Room seemed small and not a lot of options for plugging in chargers. Elevator is very small, but did work. Would stay at the hotel again.
5/5 Excellent
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Stacey
11/28/2023
Centrally located to train, food and shopping
5/5 Excellent
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Michael
11/25/2023
.
3/5
Hotels.com verified review
Robert
11/20/2023
Nice but noisy
Nice enough place. Very good location. Just know YOU WILL hear people walking around in the floor above you at all hours So if you sleep light it’s not a good choice
5/5 Excellent
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Sameul
11/07/2023
Uhmazing
5/5 Excellent
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Craig
11/05/2023
Staff is always welcoming. Location is great for public transportion and dining.
5/5 Excellent
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DON
10/31/2023
Although we were only in the area for one night, it was obvious that there were plenty of eating and drinking options available very close by. Also, a metro train depot is just a few steps away.
4/5 Good
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Verified traveler
10/28/2023
Clean nice room, hot water didn’t work as well though.
4/5 Good
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Carol
10/28/2023
It is soooo convenient and the staff are all very professional and kind!
5/5 Excellent
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Jose
10/24/2023
Is was nice
5/5 Excellent
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Kurt
10/23/2023
Great location - right around the corner from the Vic Theatre and the parking ramp. Lots of restaurant options within walking distance. The hotel is vintage, comfy, and well maintained.
5/5 Excellent
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Daniel
10/22/2023
This was a wonderful place to stay!!
3/5
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Shayla
10/19/2023
I love the proximity to The Vic and The Vic parking garage as well as so many places to eat and do stuff. Sadly I didn't that much time in Chicago. The room could have been a bit cleaner. The walls need a good cleaning. I know the building is old, but it does need maybe some updated electrical and extra plug-ins. Inside of the mini fridge was dirty on bottom. I cleaned it with a washcloth. (I'm a hospital environmental services cleaner and former hotel maid.) A few of the drinks in that fridge were also expired. This price for a room and no microwave? I presume you are really encouraging eating out in Chicago as well as getting people to order room service. How about a breakfast menu for room service? I would have loved that. I do have empathy and understanding for the maids and know that they are on a time crunch and usually underpaid in most places. So I considered the room to be clean ENOUGH, although not great. Overall, I wasn't too disappointed, but also not overly impressed. I was paying for proximity and convenience, and that delivered in spades. But your cute hotel does need updates.
3/5
Expedia Group verified review
Karen
10/18/2023
Clean rooms and nice beds. Parking nearby and they gave us a scan code to allow us to leave and return to garage multiple times a day. Right by Belmont station. No breakfast. But lots of coffee shops nearby. My complaint was that the place had an old smell that I didn't like. Also the fridge was stocked with beverages so if you had any need of a fridge, well no room in there!
4/5 Good
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Abigail
10/15/2023
Nice room but a little bit of a smell
2/5
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Corina
10/15/2023
Not worth the money & would not book again. Smelly and unclean room with loud outside noise. Unfriendly check in staff bit friendlier check out staff.
5/5 Excellent
Expedia Group verified review
Jonathan
10/14/2023
Front desk clerks were excellent. Very close to the Vic so that was excellent. Nice area with many dining options and a few shopping options. Kind of dated/somewhat dilapidated but those are mostly cosmetic issues; was not a cheap room so would have expected a little nicer looking and newer things. Everything worked fine and was fine.
3/5
Expedia Group verified review
ernesto
10/11/2023
The hotel was not that bad staff very good but outside becarful we left the car on front for take the bags onto the room and someone try for stolen it n crash it with another car 😭
5/5 Excellent
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Jose
10/10/2023
Great
5/5 Excellent
Hotels.com verified review
KEVIN
10/10/2023
Good Stay!
The hotel is older and condition is as expected for a property like this, however everything was clean. Spacious room for downtown Chicago. Easy walk to NHalstead or Wrigley.
5/5 Excellent
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Peter
09/22/2023
Great location and room
5/5 Excellent
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William
09/22/2023
It was just steps from the Belmont L stop. I could hardly here the L in my room even though it was close. I will be backk!
4/5 Good
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Lily
09/21/2023
The hotel was nice. There was only 2 issues I had a problem with. 1) I asked the guy who checks people in if they had a dental kit. He said they have toothbrush but no toothpaste…. How am I supposed to brush my teeth without toothpaste? I thought it was kinda funny >: 2) the hall on the 4th floor has a very funny smell. Other than that, I enjoyed my stay.
3/5
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Steve
09/21/2023
Rooms were small and too much furniture in the room for the space. Bed was comfortable, so good if you are just looking to sleep, linen was stained. Limited plugs and dated/sketchy electrical. Small elevator so pack light. Close walking distance to Wrigley Field. Felt safe walking to and from the game, lots of people walking. Lots of places to eat/drink/shop. Parking sucks, closest parkade was full, had to park in one 3 blocks away, so drop luggage off first, then find a parkade to park at.
3/5
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JAMES
09/16/2023
The location of City Suite is great. Right by the Belmont station and close to all different amenities.
3/5
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Darla
09/11/2023
This is a very very old property. It is musty smelling and old furnishings. However, if you are only sleeping there, it would be fine for a night or two. It was 2-3 doors down from the L, and if you're going to a Cubs game, it is only 1-stop away from the hotel, so very convenient. The local restaurants were great, and the people very friendly and helpful. Front desk people, could put on a smile, it doesn't hurt.
4/5 Good
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Kiet
09/06/2023
property is close to boys town and the Belmont red line stop. close by to coffee shops, restaurants, drug stores, and grocery stores. Easy to get to the loop.
5/5 Excellent
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Bobbi Jo
08/31/2023
Close to area tourist spots and felt safe.
4/5 Good
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Jason
08/31/2023
Clean, great location, older property
3/5
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Duane
08/30/2023
We stayed here two nights to attend the Chicago Cubs game. It was an older hotel which is to be expected. It was clean and comfortable. Was within walking distance of Wrigley! Our disappointment was with parking, we knew ahead that parking was offsite, but we had to pay for parking. This was not as discribed.
4/5 Good
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Tara
08/30/2023
Hotel was great for our stay.
5/5 Excellent
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Melanie
08/29/2023
This hotel was convenient for our trip with easy train access for the airport, the Loop, and dePaul. Secure parking right around the corner. Easy walk to a variety of dining and the Belmont Harbor.
5/5 Excellent
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Carissa
08/25/2023
Totally recommend!
Adorable boutique hotel in a great location.
4/5 Good
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Stephanie
08/22/2023
This hotel is decent. No frills and needs a bit of updating, but it is clean and convenient for our needs.
3/5
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Sandra
08/18/2023
The rooms and location are fine, the parking makes it difficult getting everything to and from the room
2/5
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Erich
08/18/2023
The two male front desk staff members do not appear to enjoy their jobs and seem to consider hotel guests a nuisance.
4/5 Good
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Michel
08/17/2023
Right beside the Belmont subway station. You can get anywhere in the city within 20-25 min from here. Staying in wrigley area is quiet clean and safe
3/5
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Kyle
08/14/2023
It was convenient to everything; transportation, dining, and nightlife. The website indicates that they will give you a parking pass for nearby parking. That was untrue. We had to park on Addison St. and payed $225.00 for two nights. This should have been clearer on the website. A fire alarm went off at 6:30 in the morning on Sunday. We went downstairs as expected during a fire alarm. We were told by the staff that “someone took a hot shower and the steam set off the alarm.” Seriously?? This seems problematic. The landline phone in our room did not work. The coffee was not available 24 hours as advertised. We had to ask for it twice. Once after we were awakened at 6:30 by the fire alarm. Overall, it was a convenient place to stay once we found parking (which took two hours). We will not stay there again.
5/5 Excellent
Expedia Group verified review
Sally
08/13/2023
WE CANNOT WAIT TO RETURN! From the room (quiet, spacious, very clean!) to amenities (stocked "mini bar") and most of all the staff. FABULOUS staff and so conscientious! It was my birthday (a landmark one) and when they heard, they left a bottle of bubbles in the room on ice for us to celebrate with along with a lovely note! After we checked out, I got a call that I left my glasses and they were so intent on getting them to me they offered to mail them. We were still in town so we stopped by to get them; turned out they were not mine, but the effort staff went to in making sure I could get them. We usually stay at the Drake or Palmer because of points used but THIS is our new fave! AND walking distance to great dining and shopping AND THE CHICAGO CUBS!
3/5
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Scott
08/12/2023
Great place in terms of proximity to Wrigley. However, when getting on elevator I shouldn't be overwhelmed with skunk weed odor, same for the hallways. You can't unforget that smell. Room didn't necessarily have it, but wasn't exactly the freshest. So the trade-off is nice location and deal with the cannibus. Regardless of what it is, most hotels don't permit smoking.
4/5 Good
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Sarah
08/10/2023
Such a cute hotel with great service. The cleanliness of the room was questionable, as it was obvious the toilet had not been cleaned. One of the mini bar seltzer waters was open with the lid put back on and there was a Coke can under the bed. Just seemed like not a lot of attention was paid when cleaning. The location is great and there are so many dining and shopping options nearby and it’s fairly close to Wrigley Field. Parking is in a secure garage a few blocks away, which is not a big deal. There was no hotel-associated discount when using this garage so finding your own parking is an option too.
3/5
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Jeremy
08/10/2023
Overpriced for a room with a TV not working and blood on sheets of the pull out couch
5/5 Excellent
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Anne
08/09/2023
Great Location
Perfect location for a walk to Wrigley Field and getting on a train to go down to the Loop. Older hotel but clean and comfortable.
4/5 Good
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David
08/08/2023
Great location
3/5
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Verified traveler
08/07/2023
Crabby Night Shift
We arrived on Friday evening. The "host" at the front desk didn't smile; didn't say hello or welcome, just asked for a credit card and ID. When I asked about parking he said the usual parking was full and referred us to another location, which was also full. The day shift at the front desk was friendly and pleasant. The same crabby guy was at the desk on Saturday night. That first impression is so important! We liked the hotel, just dread dealing with a crabby person while on vacation.
3/5
Expedia Group verified review
Alan
08/06/2023
It was a nice stay but I would suggest turning out the extra fridge in room thermostat was on max and it froze our milk and other drinks
5/5 Excellent
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Heather
08/06/2023
Nice
5/5 Excellent
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Jared
08/05/2023
I loved the rooms so spacious and clean
4/5 Good
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Brian
08/04/2023
Was nice location to either walk to Wrigley are take train
5/5 Excellent
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James
08/02/2023
It seemed to be a safe area and was easy walking distance to Wrigley Field. Many reasonable dining options also.
5/5 Excellent
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Nancy
08/01/2023
Close to everything that we wanted to walk to.
5/5 Excellent
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Kristina
08/01/2023
This was close to our venue and walkable. The hotel was clean and lovely. Very quiet and peaceful. Safe area.
2/5
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Lindsey
07/31/2023
Everything smelled like smoke, poor service in check in. Supposed to be VIP hotel but nothing was offered. Overcharging.
4/5 Good
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Ann
07/25/2023
It was a great location close to Wrigley field. The hotel was clean and had a friendly and helpful staff. We would stay again. The room was easily the tiniest we’ve ever stayed in.
5/5 Excellent
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Mark
07/21/2023
This is exactly what we were looking for.
4/5 Good
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Verified traveler
07/17/2023
Wrigley Field Visit
Place was clean but the building and rooms are a little dated. Help was friendly. No food service. Location is walking distance to Wrigley Field. Loved Wrigley Field and the friendliness of the staff there. If you are a first timer to the stadium, they have a picture booth to commemorate your visit.
5/5 Excellent
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Ryan
07/16/2023
Awesome staff, great location on North side next to train. Room was nice too. Loved it!
4/5 Good
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Barbara
07/08/2023
July stay
This place was just a bit "seedy", but comfortable and clean. A good value for that part of the city where hotels are hard to find.
5/5 Excellent
Hotels.com verified review
Michael
07/08/2023
Great Short Vacation Stay
Very nice quaint historic boutique hotel in the urban Lakeview East/Wrigleyville neighborhoods. Approx. 1/2-mile from Wrigley Field. Numerous restaurants/shops located along the immediate blocks surrounding the hotel.
3/5
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Brad
07/07/2023
No gym available. Dated room.
3/5
Expedia Group verified review
Tammy
07/06/2023
Pros: 1. Great neighborhood with lots of restaurant options within walking distance. 2. Close to Wrigley 3. Close to El 4. Rooms were clean and maintained daily. 5. Great decor and vibe 6. Beds were comfortable Cons: 1. Parking is not on site-a short walk around the corner but still inconvenient with luggage-especially in bad weather. 2. Property is in a very old building. Room had a slightly off smell and always seemed damp. It wasn’t a deal breaker and we got used to it but a little off putting. 3. Cleaning staff were extremely friendly and helpful. Front desk staff-depended on the shift. We had somebody very helpful and accommodating and someone cranky. Overall-a positive experience. I felt like the photos I saw before my visit portrayed the property in a slightly better light than it really was. I think more accurate photos would have allowed me to adjust my expectations accordingly. I would stay here again and would recommend to anyone looking for basic, comfortable accommodations near Wrigley.
4/5 Good
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rodney
07/04/2023
Shower tub was very slow draining
4/5 Good
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Anthony
06/30/2023
Great location to walk to a Cubs game. Parking is offsite but close by. Busy area and seemed fairly safe. Good food options close by. Room was spacious and cozy. I would recommend and would return for sure.
3/5
Expedia Group verified review
Chad
06/29/2023
Greeted by a less than enthused person at the desk. Felt like I was wasting his time by simply checking in. Place had a foul odor throughout and one of the side tables was broken/in poor condition. Convenient area however which was a plus. Will look for better places in the future.
4/5 Good
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Kara
06/28/2023
Cute stay!
Although the accommodations were small, the hotel was unique, clean and close to everything.
5/5 Excellent
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Stacey
06/28/2023
Clean, quick checkin and meet our needs in terms of being able to walk to Wrigley Field for a ball game!
5/5 Excellent
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Mindy
06/27/2023
Great hotel, easy to find and easy access to Wrigley field. They were able to accommodate an early check-in for us. Would definitely stay here again.
4/5 Good
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Leslie
06/26/2023
Unique hotel close to the train. Many restaurants, and bars are within walking distance.
3/5
Hotels.com verified review
Tom
06/19/2023
Not so much
Keycards kept losing access…every time we had to be buzzed in the response was super slow. Homeless people in the doorways. Not satisfied with the price to value.
5/5 Excellent
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William
06/16/2023
The rooms were very clean
2/5
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Luis Eduardo
06/15/2023
front desk rude
5/5 Excellent
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Aaron
06/15/2023
Awesome rooms and staff.
5/5 Excellent
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Judy
06/15/2023
Grate little place
Cute little place. Clean & convenient. Old Chicago style but clean & comfortable.